The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Conversion Optimisation Specialist (L2)
3-5 yearsSkills to master
- Independently designing and executing standard A/B tests, strong GA4 reporting, basic GTM implementation, and clear communication of individual test results.
You're ready to move on when
- You've successfully managed 20+ A/B tests from hypothesis to analysis, with minimal supervision.
- You're the go-to person for specific GA4 reports or dashboard creation within your current team.
- You've started to identify strategic opportunities for optimisation, not just executing assigned tasks.
- You've shown initiative in mentoring new joiners or sharing your knowledge with peers.
- 2
Digital Analyst / Web Analyst
4-6 yearsSkills to master
- Deep proficiency in web analytics platforms (GA4, Adobe Analytics), strong data visualisation skills, ability to identify trends and anomalies, and a solid understanding of digital marketing channels.
You're ready to move on when
- You're regularly performing deep-dive analyses that uncover significant user behaviour insights.
- You've built and maintained complex dashboards that drive business decisions.
- You're comfortable with data manipulation and have perhaps dabbled in SQL or Python for analysis.
- You've proactively identified areas for CRO based on your analytical findings.
- 3
UX Researcher / UX Designer with Analytical Focus
5-7 yearsSkills to master
- Expertise in qualitative research methods (user interviews, usability testing), strong understanding of UX principles, wireframing/prototyping skills, and an appreciation for data-driven design.
You're ready to move on when
- You've led multiple user research projects that have directly informed product or design decisions.
- You're skilled at identifying user pain points and translating them into design solutions.
- You've worked closely with CRO teams and understand the value of experimentation.
- You're keen to combine your qualitative insights with quantitative testing to validate hypotheses.