United Kingdom · Operations · Senior (5-8 years)

Senior Logistics Specialist

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandSenior (5-8 years)
  • Direct reportsNo direct reports
  • Reports toLogistics Manager
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Logistics Improvement Lead · Supply Chain Analyst (Senior) · Distribution Process Expert · Senior Transport Planner

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

1From this job to a course

The qualifications matched to this job

iCQ Level 3 Certificate in Logistics Operations iCan Qualifications Limited · Level 3 · covers 2 of 10 standards
OTHM Level 5 Diploma in Logistics and Supply Chain Management. OTHM Qualifications · Level 5 · covers 1 of 10 standards
Highfield Level 3 Diploma in Warehousing and Storage (RQF) Highfield Qualifications · Level 3 · covers 2 of 10 standards
ETCAL Level 3 NVQ Diploma in Engineering Technical Support ETC Awards Limited · Level 3 · covers 1 of 10 standards
EAL Level 3 Diploma in Advanced Manufacturing and Engineering - Technical Support Technician (Development Competence) Excellence, Achievement & Learning Limited · Level 3 · covers 1 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Improve performance in logistics operations iCQ Level 3 Certificate in Logistics Operations
Security in a Transport and Logistics Environment AIM Qualifications Entry 3 Certificate in Skills for Working in Transport and Logistics Industries
Contract and Financial Management OTHM Level 5 Diploma in Logistics and Supply Chain Management.
Apply technology in logistics operations Highfield Level 3 Diploma in Warehousing and Storage (RQF)
Supporting logistics operations in an engineering manufacturing environment ETCAL Level 3 NVQ Diploma in Engineering Technical Support

The future skills this job leans on

Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Sustainability Fluency building care for people and planet into the work
Your Plan Illustration

Built for Senior Logistics Specialist

5 units that map to this job, from the qualifications that cover it.

  1. Improve performance in logistics operations iCan Qualifications Limited · covers 2 of 10 standards Level 3
  2. Security in a Transport and Logistics Environment AIM Qualifications · covers 1 of 10 standards Entry Level
  3. Contract and Financial Management OTHM Qualifications · covers 1 of 10 standards Level 5
  4. Apply technology in logistics operations Highfield Qualifications · covers 2 of 10 standards Level 3
  5. Supporting logistics operations in an engineering manufacturing environment ETC Awards Limited · covers 1 of 10 standards Level 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Logistics Specialist?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Sustainability in Logistics
  • Advanced Data Storytelling & Visualisation
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Logistics Specialist plan as you set up, starting with the free Growth Mindset module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

A senior logistics specialist analyses distribution operations and redesigns processes to make them run smoother, faster and cheaper.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

SAP EWM / Oracle NetSuite / Manhattan WMS Advanced

Troubleshooting complex inventory discrepancies, configuring picking strategies, extracting detailed operational data for analysis, and training junior staff on advanced functionalities.

Blue Yonder / Oracle OTM / MercuryGate (TMS) Advanced

Optimising multi-stop routes, managing carrier rate tables and performance scorecards, analysing routing guide compliance, and identifying opportunities for load consolidation.

FourKites / project44 (Visibility Platform) Advanced

Proactively using real-time shipment data to manage exceptions, reroute shipments when necessary, and communicate potential delays to stakeholders before they become critical issues.

Power BI / Tableau (Analytics & BI) Advanced

Building new dashboards and reports from scratch, connecting multiple data sources (WMS, TMS, Excel) to create comprehensive views of carrier performance, cost-to-serve, or warehouse efficiency. You'll be telling stories with data.

Developing complex models using INDEX/MATCH, Power Query, Solver, and advanced pivot tables for tasks like load consolidation, DC slotting optimisation, or detailed cost analysis. You're beyond VLOOKUPs here.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Process Design & Implementation Follows existing SOPs, flags any deviations for review. Adapts existing SOPs for new scenarios with manager approval, proposes minor tweaks. Designs entirely new SOPs for specific workstreams, leads implementation, and trains teams. Consults manager on strategic alignment, but owns the 'how'.
Carrier Selection & Management Books loads with pre-approved carriers following routing guide, escalates service issues. Manages day-to-day carrier relationships for specific lanes, proposes alternative carriers for routine issues. Analyses carrier performance data, identifies underperforming carriers, and recommends changes to the carrier panel. Troubleshoots complex service failures and proposes corrective actions to carriers.
Budget Allocation (Project-level) No budget authority, flags any potential costs to supervisor. Identifies cost savings opportunities, requests budget for small tools/training (£1K-£2K) with manager approval. Recommends and justifies project-specific spend up to £5K (e.g., new software licence for a trial, external training for a specific skill). Consults manager on anything larger.
Problem Resolution (Operational) Escalates all non-routine problems to supervisor. Resolves routine operational issues independently within established guidelines, escalates exceptions. Troubleshoots and resolves complex, non-routine operational problems (e.g., systemic WMS error, major inventory discrepancy). Develops long-term solutions to prevent recurrence. Informs manager of critical issues and proposed fixes.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Freight Cost per Unit/Mile Reduction
The average cost to move one unit of product, or per mile travelled.
Target · Reduce by 5-8% annually for assigned lanes/modes.

Identified a new consolidation strategy for the Northern region, dropping freight cost per pallet from £85 to £79, saving £12,000 per quarter.

Carrier Performance Scorecard Improvement
Tracking key carrier metrics like On-Time In-Full (OTIF) percentage, damage rates, and invoice accuracy.
Target · Improve primary carrier OTIF by 2 percentage points (e.g., 96% to 98%) and reduce damage claims by 10%.

Worked with Carrier X to implement new loading procedures, resulting in their OTIF improving from 95% to 97.5% over 6 months, reducing customer complaints.

Inventory Accuracy Rate (Cycle Count)
How accurately our system reflects the physical stock in the warehouse, measured through regular cycle counts.
Target · Maintain or improve accuracy to 99.5% for high-value (A-class) items.

Designed a new cycle count schedule and trained the warehouse team, leading to a reduction in A-class item discrepancies by 15% in Q2.

Process Efficiency Gains (Time/Labour)
Measuring the reduction in time or labour required for specific logistics processes you've improved.
Target · Deliver at least two projects annually that reduce process time by 10% or labour by 0.5 FTE equivalent.

Streamlined the inbound goods receipt process using a new WMS module, cutting average dock-to-stock time from 18 hours to 10 hours, freeing up 1.5 warehouse staff hours daily.

Proactive Problem Identification & Resolution
How well you spot potential issues before they escalate and your ability to come up with practical solutions.
  • You're regularly bringing potential risks (e.g., upcoming carrier capacity crunch, seasonal demand spikes impacting warehouse space) to your manager's attention with proposed solutions. You're not just reporting problems
  • you're offering ways to fix them. Peers and managers will often say, 'They saw that coming.'
Quality of Process Documentation & Training
How clearly and thoroughly you document new or improved processes and your effectiveness in training others on them.
  • New team members can pick up a process using your documentation without constant questions. Your SOPs are clear, easy to follow, and actually reflect how things work on the ground. You'll get feedback like, 'That training session really helped me understand the new system.'
Mentorship and Knowledge Sharing
Your willingness and ability to guide junior colleagues, share your expertise, and help them develop.
  • Junior analysts are coming to you for advice on complex data problems. You're regularly offering to review their work or explain a tricky concept. Your manager will notice that the overall team's capability is growing because of your input.
Stakeholder Buy-in for Improvements
Your ability to get other teams (like warehouse operations or sales) on board with your proposed changes.
  • When you propose a new process, the relevant teams understand the 'why' and are willing to try it out. You're seen as someone who collaborates, not just dictates. People will say, 'They really listen to our concerns and adapt their plans.'

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Puzzles

You get a real buzz from taking a tangled mess of data or a chaotic process and untangling it. You enjoy the challenge of figuring out 'why' something isn't working and then designing a more elegant solution.

Spending an afternoon digging into WMS logs to pinpoint why a specific product line always has picking errors, and then sketching out a new slotting strategy.

Driving Tangible Improvements

You're not just happy with theoretical ideas; you want to see your changes implemented and actually make a difference. The satisfaction comes from seeing a process you designed reduce costs or speed up deliveries.

After weeks of analysis, you see the new routing plan go live, and the daily transport report shows a clear 7% drop in fuel consumption for that region.

Making Things Run Smoother

You genuinely dislike inefficiency and friction. You're motivated by creating order out of chaos, streamlining workflows, and making life easier for your colleagues on the warehouse floor or in transport planning.

Developing a simple dashboard that gives the warehouse team real-time visibility on inbound truck arrivals, reducing their waiting time and improving dock utilisation.

What frustrates people
  • The 'Hot Load' Ambush: Getting an 'urgent, must-ship-today' request at 4:45 PM on a Friday from a salesperson who sat on the order all week. You'll be scrambling.
  • Carrier No-Shows: Having a truck scheduled for a critical pickup simply not arrive, forcing you to scramble for a replacement on the spot market at triple the cost. It's infuriating.
  • Legacy System Hell: Fighting with a clunky, 20-year-old WMS or TMS that crashes frequently and requires exporting data to Excel for any meaningful analysis. Yes, we still use some of that.
  • Sales vs. Reality: Constantly battling unrealistic delivery promises made by the sales team to close a deal, leaving you to manage the customer's disappointment and our operational headache.
  • The Cost Squeeze: The relentless executive pressure to reduce freight spend and warehouse costs while simultaneously being asked to improve service levels and delivery speed. It's a constant balancing act.
What this role does not give you
  • A perfectly predictable 9-to-5 routine – urgent issues will crop up, especially during peak seasons.
  • A clean, pristine data environment – you'll spend a fair bit of time cleaning and validating data.
  • Complete autonomy on strategy – you'll make recommendations, but big decisions still need management buy-in.
  • A role purely focused on high-level strategy – you'll be hands-on with the operational detail.

8Who you work with

This role directly impacts our operational efficiency, cost-to-serve, and overall customer satisfaction. Your improvements mean we can deliver goods more reliably and affordably, which directly supports our sales targets and profitability. You're essentially optimising the engine that drives our product to market.

Inside the business
  • Logistics Manager
  • Warehouse Supervisors and Team Leaders
  • Planning & Forecasting Team
  • Customer Service Department
  • Sales Operations
  • Finance (for cost analysis)
Outside the business
  • Key Carrier Account Managers
  • 3PL/4PL operational contacts
  • WMS/TMS software vendors (for troubleshooting)
  • Customs brokers (occasionally)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • At least 5 years of hands-on experience in logistics, supply chain, or distribution, with a clear focus on operational analysis and process improvement.
  • Demonstrable experience with at least one major WMS (e.g., SAP EWM, Manhattan, Oracle NetSuite) and one TMS (e.g., Blue Yonder, Oracle OTM) at an advanced user level.
  • Proven ability to analyse complex datasets using Excel (advanced functions) and build compelling dashboards in Power BI or Tableau.
  • A track record of leading small-to-medium projects that delivered measurable operational improvements.
  • Strong understanding of inventory management principles and practical experience with cycle counting programmes.
  • Excellent problem-solving skills, with a focus on root cause analysis rather than just quick fixes.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced WMS/TMS Configuration & Optimisation

Critical within 12 months. As our operations grow and change, we'll need to continually tweak and optimise our core systems. You'll move beyond just using the system to understanding how to configure rules, workflows, and parameters to drive specific operational outcomes.

Understanding system architecture and data models · Configuring complex business rules (e.g., dynamic · Testing and validating system changes before deplo · Troubleshooting deeper system integration issues · Understanding the impact of configuration changes

  • This month: Ask for access to our WMS/TMS test environment and start experimenting with configuration settings.
  • Month 2: Work closely with our IT team or system administrators to understand how existing rules are set up.
  • Month 3: Take an advanced user or administrator training course for our primary WMS/TMS if available.
  • Month 4: Propose and test a small configuration change in the test environment that could improve a specific process.

Quick win: Identify one minor WMS/TMS setting that, if changed, could simplify a daily task for the warehouse team, and discuss it with your manager and IT.

Basic Scripting for Data Automation (e.g., Python)

Important within 12-18 months. While our BI tools are great, sometimes you'll hit limits when it comes to cleaning, transforming, or integrating data from disparate sources. Basic scripting skills will let you automate repetitive data tasks and build more robust analytical pipelines.

Basic Python syntax and data structures (lists, di · Using libraries like Pandas for data manipulation · Automating data extraction and cleaning tasks · Connecting to APIs (Application Programming Interf · Error handling and basic debugging

  • This month: Start a free online Python course focused on data science fundamentals (e.g., Codecademy, DataCamp).
  • Month 2: Try to automate one small, repetitive data task you currently do in Excel using Python (e.g., combining multiple CSV files).
  • Month 3: Explore how Python can connect to our WMS/TMS data exports or APIs to pull data more efficiently.
  • Month 4: Share a small script you've written with a colleague to get feedback and demonstrate its usefulness.

Quick win: Learn how to use Python to automatically clean and format a messy Excel spreadsheet that you regularly receive, saving you manual effort.

11Staying current once you are in

What people here do to keep up
  • Attend industry conferences and webinars (e.g., Logistics UK, Multimodal) to stay up-to-date on trends and network with peers.
  • Join professional bodies like CILT or the Supply Chain Excellence Awards network.
  • Actively seek out opportunities to mentor junior colleagues and present your findings to senior leadership—it's great practice.
  • Take online courses in advanced data analytics, visualisation, or even basic scripting (like Python for data) to enhance your technical toolkit.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Sustainability in Logistics

Critical within 12 months. Customers, regulators, and our own corporate goals are all pushing for greener supply chains. We need to measure, report, and actively reduce our environmental footprint in transport and warehousing. This isn't just 'nice to have' anymore; it's a business imperative.

  • Carbon footprint calculation for transport (Scope
  • Optimising routes for reduced fuel consumption (be
  • Sustainable packaging initiatives and their logist
  • Reverse logistics for recycling and returns manage
  • Regulatory frameworks for emissions reporting (e.g

Advanced Data Storytelling & Visualisation

Important within 6-12 months. You'll be drowning in data, and while building a great dashboard is good, telling a compelling story with that data is what gets action. Management needs clear, concise insights, not just raw numbers. This is about influencing decisions.

  • Principles of effective data visualisation (e.g.,
  • Narrative structures for presenting analytical fin
  • Tailoring insights for different audiences (e.g.,
  • Using interactive dashboards to explore 'what if'
  • Avoiding 'chart junk' and focusing on clarity and

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Lean / Six Sigma Principles
  • Inventory Management & Control
  • Freight & Carrier Management
  • Sales & Operations Planning (S&OP) Contribution
  • Network Design & Optimisation (Analytical)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Logistics Analyst (Internal Promotion)

    3-5 years as an Analyst

    Skills to master

    • Deep data analysis, basic process mapping, independent problem-solving for routine issues, and effective stakeholder communication.

    You're ready to move on when

    • Consistently delivers accurate and insightful analysis without heavy supervision.
    • Proactively identifies opportunities for process improvement, not just reporting issues.
    • Has successfully led 1-2 small, self-contained projects (e.g., optimising a specific report, improving a data collection process).
    • Is sought out by peers for advice on analytical challenges.
  2. 2

    Warehouse Supervisor / Team Leader

    4-6 years in a supervisory role

    Skills to master

    • Operational leadership, team management, deep understanding of warehouse floor processes, and experience with WMS execution. The analytical skills would need to be built up.

    You're ready to move on when

    • Proven ability to manage and motivate a team to hit operational targets.
    • Demonstrates a keen eye for efficiency and process bottlenecks on the floor.
    • Has a strong grasp of WMS functionality from an execution perspective.
    • Shows an interest in understanding the 'why' behind operational metrics, not just hitting them.
  3. 3

    External Logistics Specialist / Consultant

    5-8 years in a similar analytical or improvement-focused role at another company.

    Skills to master

    • Broad industry exposure, experience with various WMS/TMS platforms, and a track record of delivering measurable improvements in diverse operational environments.

    You're ready to move on when

    • Can articulate specific examples of process improvements and their quantified impact.
    • Demonstrates strong analytical skills across different logistics domains.
    • Has experience influencing stakeholders and driving change in complex environments.
    • Brings fresh perspectives and best practices from previous roles.

15Where this role leads

The long view: This work can lead to running a whole logistics function as a director, or overseeing an entire supply chain as head of operations.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Logistics Specialist is actually changing.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Improve performance in logistics operations, worked against Senior Logistics Specialist.

Improve performance in logistics operations Level 3

Applied to your work in Senior Logistics Specialist

1. To enable the learner to explain and consistently apply relevant organisational policies and procedures impacting logistics operations. 2. To enable the learner to identify and describe the various sources and types of information essential for analysing logistics performance. 3. To enable the learner to identify key performance indicators and metrics used to measure efficiency and effectiveness in logistics operations. 4. To enable the learner to systematically assess specific areas within logistics operations that require performance improvement. 5. To enable the learner to formulate clear and actionable recommendations for improving identified areas of underperformance in logistics.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Senior Logistics Specialist
  • Lean / Six Sigma Principles
  • Inventory Management & Control
  • Freight & Carrier Management
  • Sales & Operations Planning (S&OP) Contribution
  • Network Design & Optimisation (Analytical)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Logistics Specialist is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Logistics Supervisor / Lead (Level 004)

    2-4 years in this Senior Specialist role

    This is a natural step into direct people management or leading a larger operational workstream.

    • Advanced scheduling and resource planning for a team/shift
    • Performance coaching and development planning for direct reports
    • Operational risk management at a team level
  2. Specialised Logistics Manager (e.g., Transport Manager, Inventory Manager) (Level 005)

    3-5 years in this Senior Specialist role

    This path leads to owning a specific, critical logistics function with broader strategic responsibility.

    • Developing and implementing multi-year functional strategies
    • Managing large-scale projects (e.g., new carrier tender, inventory system upgrade)
    • Defining and tracking functional KPIs at a strategic level
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of logistics work involves crunching numbers, tracking shipments, and writing reports. Imagine if you could cut down the tedious bits and focus on the really interesting problem-solving. Well, with AI, you can. We're investing in tools that help you work smarter, not just harder.

For a Senior Logistics Specialist, AI isn't about replacing your brain; it's about giving you a super-powered assistant. You'll use these tools to quickly sift through mountains of data, spot trends you might miss, and automate those repetitive tasks that eat up your day. Think of it as freeing up your time to tackle the truly strategic challenges.

Automated Route Optimisation

Instead of manually tweaking routes, use AI to instantly analyse traffic, weather, delivery windows, and driver hours of service (HOS) rules. It'll generate the most efficient multi-stop truck routes in minutes, saving you hours of planning and cutting fuel costs.

Predictive Delay Alerts

Imagine knowing about a shipment delay before it even happens. AI analyses real-time data from our visibility platforms (like FourKites) to predict potential delays due to weather, port congestion, or traffic, allowing you to proactively reschedule and communicate with customers, rather than reactively firefighting.

Smart Carrier Sourcing & Negotiation

Use AI tools to quickly analyse historical lane data, current market rates, and carrier performance. This gives you data-backed recommendations for carrier selection and powerful talking points for negotiating better rates during RFPs or spot-market bookings. No more guessing games.

AI-Generated Exception Reports

Stop spending hours compiling daily or weekly exception reports. AI can automatically generate plain-language summaries of all shipping exceptions (e.g., '3 shipments to the South East region delayed 24hrs due to weather in Atlanta'). You just review, edit, and send.

Common questions

Common questions

How do you become a Senior Logistics Specialist?

Common routes in include Logistics Analyst (Internal Promotion) (3-5 years as an Analyst), Warehouse Supervisor / Team Leader (4-6 years in a supervisory role) and External Logistics Specialist / Consultant (5-8 years in a similar analytical or improvement-focused role at another company.). Times vary with prior experience.

Where can a Senior Logistics Specialist progress to?

This role can lead on to Logistics Supervisor / Lead (2-4 years in this Senior Specialist role) and Specialised Logistics Manager (e.g., Transport Manager, Inventory Manager) (3-5 years in this Senior Specialist role), depending on the skills you build.

What new skills matter most for a Senior Logistics Specialist?

Increasingly, Sustainability in Logistics and Advanced Data Storytelling & Visualisation. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

17Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

More jobs in operations

Stay in the field you know and move sideways rather than up.

If you leave this industry

The analytical and process improvement skills built in this role apply across any industry that moves physical goods, including retail, manufacturing, e-commerce, pharmaceuticals and third-party logistics providers.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Growth Mindset module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.