The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Administrative Assistant / Office Manager
1-2 yearsSkills to master
- Organisation, scheduling, vendor coordination, basic budget tracking, communication.
You're ready to move on when
- Successfully managed multiple administrative projects simultaneously.
- Demonstrated ability to coordinate with external suppliers effectively.
- Received positive feedback on reliability and attention to detail.
- 2
Hospitality / Customer Service Role
1-2 yearsSkills to master
- Customer experience, problem-solving under pressure, managing diverse needs, clear communication, working in a fast-paced environment.
You're ready to move on when
- Consistently received high customer satisfaction scores.
- Handled difficult customer situations with grace and efficiency.
- Proven ability to multitask and maintain composure during busy periods.
- 3
Voluntary Event Support / University Event Society
1-2 years (part-time/voluntary)Skills to master
- Practical event setup, registration management, volunteer coordination, basic AV setup, working to a 'Run of Show'.
You're ready to move on when
- Successfully supported several events from setup to teardown.
- Managed specific event components (e.g., registration desk) independently.
- Received positive feedback from event organisers on your contribution.