How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer City and Guilds of London Institute has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and City and Guilds of London Institute awards. A qualified assessor at the centre judges your evidence, and the certificate comes from City and Guilds of London Institute.
This qualification covers the essentials of business administration, allowing the learner to develop the skills and understanding required for an administrative role in the public, private and voluntary sectors.
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with City and Guilds of London Institute. It does the teaching and the mapping. City and Guilds of London Institute sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Evaluate and Improve Own Performance in a Business Environment Real unit · City and Guilds of London Institute
What you'll be able to do
- Ability to assess one's own performance
Manage Own Performance in a Business Environment Real unit · City and Guilds of London Institute
What you'll be able to do
- Understanding the importance of self-management
Respond to Change in a Business Environment Real unit · City and Guilds of London Institute
What you'll be able to do
- Understanding change management
Support the Management and Development of an Information System Real unit · City and Guilds of London Institute
What you'll be able to do
- Knowledge of information systems management
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Support and Maintain Information Systems
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
Where this can lead
Junior Business Systems Coordinator
This role can lead to senior operations systems coordinator work, and from there to lead operations systems analyst or operations systems manager roles.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by City and Guilds of London Institute rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Evaluate and Improve Own Performance in a Business EnvironmentManage Own Performance in a Business EnvironmentRespond to Change in a Business EnvironmentSupport the Management and Development of an Information System
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Analyst · your map-it-properly tutor Illustration - Map a live decision Analyse
“Evaluate and Improve Own Performance in a Business Environment” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Manage Own Performance in a Business Environment” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Evaluate and Improve Own Performance in a Business Environment, one of this qualification's own units.
Applied to your work in any of these jobs
This unit discusses how to assess and enhance personal performance in administrative tasks.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for City & Guilds Level 3 NVQ Diploma in Business and Administration
4 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.
- Evaluate and Improve Own Performance in a Business Environment
- Manage Own Performance in a Business Environment
- Respond to Change in a Business Environment
- Support the Management and Development of an Information System
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.