UK

United Kingdom · Knowledge Management · Entry Level (0-2 years)

Digital Workplace Associate

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toDigital Workplace Specialist
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Intranet Assistant · Knowledge Support Analyst · Digital Tools Coordinator

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Digital Workplace Associate

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

You're the person who makes sure our internal tools actually work for people. Think of it as being the friendly face of our digital office, helping everyone find what they need and use our systems without tearing their hair out. You'll be right there, hands-on, making sure our knowledge is easy to get to and our digital spaces are tidy. This role is all about supporting the team and learning the ropes of how a modern workplace should feel.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Microsoft 365 (Teams, SharePoint Online, Outlook)Intermediate

You'll be using Teams for communication, SharePoint for content management (intranet pages, document libraries), and Outlook for email and calendar. You'll know how to create and edit content, manage basic files, and participate in team discussions.

Confluence / Notion (or similar knowledge base)Intermediate

If we use one of these, you'll be updating articles, organising pages, and ensuring information is correctly tagged and linked. You'll be a regular content contributor.

Microsoft 365 Admin Centre (Reporting)Basic

You'll be pulling pre-configured usage reports from here to help your Specialist understand how our M365 tools are being used. No deep analysis, just getting the data.

ServiceNow (or similar ticketing system)Basic

You'll be logging and tracking user support requests, updating their status, and adding notes. This is how we keep track of who needs help with what.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Content Publication/UpdatesDraft content and updates, but require full review and approval from Specialist before publishing.Publish routine content updates independently, consult Specialist on significant changes or new content strategies.Approve and publish all content within your area of ownership, define content guidelines for junior team members.
User Access & PermissionsProcess permission requests following strict guidelines, all actions reviewed by Specialist.Independently grant/revoke routine permissions based on established roles, escalate complex cases.Design and implement new role-based access control (RBAC) models, audit permissions for security risks.
User Support & Issue ResolutionProvide first-line support, solve basic 'how-to' questions, escalate anything beyond simple fixes to Specialist or IT.Resolve most common user issues independently, including some configuration changes. Know when to escalate to IT.Oversee support processes, handle complex or escalated user issues, identify recurring problems for systemic solutions.
Tool Selection & ImplementationNo involvement in tool selection. May participate in user acceptance testing (UAT) for new features.Research and propose minor tool enhancements or new features for existing platforms.Lead the evaluation and selection of new digital workplace tools for specific use cases, make recommendations to leadership.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Content Update Accuracy
How accurately you update and publish information on our intranet and knowledge bases.
Target · 95% accuracy on all content updates

You've updated 20 policy documents this month, and only one had a typo or incorrect link, hitting 95% accuracy.

Permission Request Turnaround Time
The average time it takes you to process and complete requests for access or changes to digital workplace tools.
Target · Average 8-hour resolution time for routine requests

Over a week, you've handled 15 permission requests, with the longest taking 10 hours and the shortest 2, averaging well within the 8-hour target.

User Support Satisfaction
How happy users are with the help and guidance you provide for digital workplace tools.
Target · 90% positive rating on support interactions

After helping 50 colleagues with 'how-to' questions this quarter, 46 rated your support as 'helpful' or 'very helpful'.

Report Delivery On-Time
Making sure routine usage reports for our digital platforms are pulled and formatted correctly, then delivered when they're expected.
Target · 100% of weekly usage reports delivered on time

Every Monday morning, the weekly SharePoint usage report is in your Specialist's inbox by 9 am, without fail.

Proactive Learning & Initiative
Your willingness to learn new systems, ask questions, and suggest small improvements without being prompted.
  • You'll be asking 'why' things are done a certain way, suggesting a clearer way to phrase an FAQ, or taking the initiative to fix a broken link you stumbled upon. Your Specialist will notice you're trying to understand the bigger picture, not just completing tasks.
Adherence to Guidelines
How well you follow our established processes for content management, permissions, and tool usage.
  • Your work consistently meets our content style guides, file naming conventions, and security protocols. There are no surprises when your work is reviewed, and you're not cutting corners to save a few minutes.
Team Collaboration & Support
Your ability to work effectively with your immediate team and other departments, offering help and communicating clearly.
  • You're a pleasure to work with – you respond to team messages promptly, offer to help colleagues when you have capacity, and you're good at explaining technical steps in a way that non-technical people can grasp. People feel comfortable coming to you for help.
User Empathy & Problem-Solving
Your ability to understand user frustrations and help them find practical solutions, even if it's just pointing them to the right person.
  • Instead of just giving a 'no' or a generic answer, you'll try to understand *why* someone is struggling. You might walk them through a process step-by-step or escalate their issue with a clear explanation of what they need. Users feel heard and helped, even if you can't solve everything yourself.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Making a Tangible Difference to Colleagues' Day

You'll get a real kick out of solving a user's problem, making an intranet page clearer, or helping someone find that crucial document they've been searching for. Those 'thank you' emails will genuinely make your day.

Someone tells you they used to spend 15 minutes looking for the holiday policy, but now they find it in 30 seconds because you reorganised the HR section of the intranet. That's your win.

Learning New Technology & Systems

If you love diving into new software, figuring out how a system works, and becoming the 'go-to' person for a particular tool, you'll thrive. There's always something new to learn in the digital workplace space.

You spend your lunch break exploring a new feature in Microsoft Teams or watching a tutorial on advanced SharePoint permissions, just because you're curious.

Working in a Structured, Supportive Environment

You'll appreciate having clear guidelines, processes, and a Specialist who's there to guide you. You like knowing what's expected and having the resources to get it done, rather than being thrown in at the deep end.

You're given a new task, and instead of guessing, you're provided with a step-by-step guide and your Specialist checks in to make sure you're on track.

What frustrates people
  • Dealing with users who haven't read the instructions you've just spent ages writing.
  • Having to explain the same basic function of a tool multiple times a week.
  • Finding 'shadow IT' – colleagues using unapproved tools that create more work for you later.
  • The slow pace of change when trying to get a new feature adopted across the company.
  • Legacy systems that are clunky and hard to integrate, making your job harder.
What this role does not give you
  • High-level strategic decision-making on technology roadmaps.
  • Direct management of a team or significant budget authority.
  • A constant stream of brand-new, complex technical challenges (though you'll learn plenty).
  • The ability to completely overhaul systems without approval or extensive planning.

6Who you work with

Your work directly impacts how easily our employees can find and use company knowledge. Get it right, and people are more productive, less frustrated, and can make better decisions because they have the right information. Get it wrong, and you'll see a lot of 'digital friction' – people wasting time searching, asking around, or just giving up. You're a key cog in making our digital office a pleasant and efficient place to be.

Inside the business
  • Your immediate Knowledge Management team (obviously)
  • The IT Service Desk (you'll work closely with them on user issues)
  • Departmental content owners (the people who actually own the information you're helping to manage)
  • General employees across the business (they're your main users, after all)
Outside the business
  • None directly, this role is very much focused internally.

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • A genuine 'can-do' attitude and a willingness to learn new things every day.
  • Excellent written and verbal communication skills in English – you'll be explaining things to people often.
  • Solid basic IT literacy; you're comfortable with computers and can pick up new software quickly.
  • A methodical and organised approach to your work; you like things to be tidy and logical.
  • Empathy for users who might be struggling with technology – patience is a virtue here.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Microsoft 365 Features

M365 is constantly evolving. As you get more comfortable, you'll start using more advanced features in SharePoint (like custom lists or basic workflows), Teams (advanced channel management), and Viva (learning modules, topics).

SharePoint Site Architecture · Teams Governance · Viva Connections/Topics

  • This week: Explore the 'advanced settings' in SharePoint document libraries.
  • This month: Take an online course on intermediate Microsoft Teams administration (if relevant to your access).
  • Month 2: Map out a simple business process that could be improved using a basic SharePoint workflow.
  • Month 3: Research how other companies use Viva Topics to improve knowledge findability.

Quick win: Volunteer to help with a slightly more complex SharePoint site setup, even if it's just observing your Specialist.

Basic Data Analysis for Digital Workplace

You're already pulling reports; the next step is to start making sense of the numbers. Understanding basic trends and what they might mean will help you identify areas for improvement.

Key Performance Indicators (KPIs) · Trend Identification · Basic Data Visualisation

  • This week: Look at a historical usage report and try to identify one interesting trend.
  • This month: Learn how to create a simple pivot table in Excel to summarise data.
  • Month 2: Ask your Specialist what questions they're trying to answer with the reports you pull.
  • Month 3: Try to present a small insight from a report to your team during a stand-up.

Quick win: When you pull a report, spend an extra 10 minutes just looking at the numbers and asking yourself 'what does this tell me?'

9Staying current once you are in

What people here do to keep up
  • Take online courses on platforms like LinkedIn Learning or Udemy covering Microsoft 365 administration, SharePoint basics, or effective communication.
  • Join relevant online communities or forums (e.g., Microsoft Tech Community) to stay updated on new features and best practices.
  • Attend internal training sessions on any new software or processes we roll out.
  • Seek out opportunities to shadow colleagues in IT or other departments to understand their workflows better.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Basic Prompt Engineering for Internal Tools

AI assistants (like Microsoft Copilot) are quickly becoming part of our everyday tools. Knowing how to ask them the right questions will make you incredibly efficient at drafting content, summarising information, or even troubleshooting basic issues.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Digital Workplace Associate

5 units that map to this job, from the qualifications that cover it.

  1. Digital Communications TechnologyOCN London · covers 3 of 10 standardsEntry Level
  2. Digital MarketingGateway Qualifications Limited · covers 3 of 10 standardsLevel 2
  3. Digital Safety and SecurityNOCN · covers 2 of 10 standardsLevel 2
  4. Digital securityETC Awards Limited · covers 2 of 10 standardsLevel 2
  5. Digital Marketing for the Digital and Creative IndustriesGateway Qualifications Limited · covers 2 of 10 standardsLevel 2
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Basic Prompt Engineering for Internal Tools

AI assistants (like Microsoft Copilot) are quickly becoming part of our everyday tools. Knowing how to ask them the right questions will make you incredibly efficient at drafting content, summarising information, or even troubleshooting basic issues.

  • Clear & Concise Prompting
  • Context Provision
  • Output Validation
  • Iterative Prompting

Digital Adoption Platform (DAP) Interaction

We'll likely use tools like WalkMe or Pendo to provide in-app guidance for our users. You'll need to understand how these work to help users navigate them or even contribute to their content.

  • In-app Guidance
  • User Journey Mapping (Basic)
  • Feedback Loops

What you’ll use

Skills this role draws on

Technical

  • Information Architecture (Basic Concepts)
  • Knowledge Management Principles (User-level)
  • Digital Literacy & Dexterity
  • Change Management (as a recipient)

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    IT Helpdesk / Service Desk Analyst

    1-2 years

    Skills to master

    • Troubleshooting basic software issues, managing user accounts, excellent customer service, documenting solutions.

    You're ready to move on when

    • You're consistently resolving common user issues efficiently.
    • You're good at explaining technical steps in simple terms.
    • You've shown initiative in improving helpdesk processes or documentation.
  2. 2

    Administrative Assistant / Office Support

    1-2 years

    Skills to master

    • Organising digital files, managing shared calendars, using office software proficiently, basic content management.

    You're ready to move on when

    • You're the 'go-to' person in your office for how to use SharePoint or Teams.
    • You've taken initiative to tidy up shared digital spaces or improve internal communication.
    • You show a keen interest in how technology can make work easier for others.
  3. 3

    Junior Content Editor / Communications Assistant

    1-2 years

    Skills to master

    • Writing clear and engaging content, using content management systems, understanding audience needs, basic digital publishing.

    You're ready to move on when

    • You're consistently producing accurate and well-structured content.
    • You're proactive in suggesting ways to improve content delivery or readability.
    • You understand the importance of good information architecture for findability.

11Where this role leads

The long view:Your journey starts here, but where it goes is really up to you. We'll give you the tools, the support, and the opportunities to carve out a fantastic career, whether that's becoming a deep technical expert or moving into leadership. The important thing is your willingness to learn and your passion for making work better for everyone.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Digital Workplace Associate is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

Where it leads

Roles this leads to

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Digital Communications TechnologyEntry Level

Applied to your work in Digital Workplace Associate

This unit aims to equip learners with the skills to use digital communication technologies effectively. Learners will be able to compose and send messages using asynchronous tools, participate in real-time online communication using synchronous tools, and securely input, store, and transfer data on mobile devices.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Digital Workplace Associate

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Content Update AccuracyHow accurately you update and publish information on our intranet and knowledge bases.You've updated 20 policy documents this month, and only one had a typo or incorrect link, hitting 95% accuracy.95% accuracy on all content updates
  • Permission Request Turnaround TimeThe average time it takes you to process and complete requests for access or changes to digital workplace tools.Over a week, you've handled 15 permission requests, with the longest taking 10 hours and the shortest 2, averaging well within the 8-hour target.Average 8-hour resolution time for routine requests
  • User Support SatisfactionHow happy users are with the help and guidance you provide for digital workplace tools.After helping 50 colleagues with 'how-to' questions this quarter, 46 rated your support as 'helpful' or 'very helpful'.90% positive rating on support interactions
  • Report Delivery On-TimeMaking sure routine usage reports for our digital platforms are pulled and formatted correctly, then delivered when they're expected.Every Monday morning, the weekly SharePoint usage report is in your Specialist's inbox by 9 am, without fail.100% of weekly usage reports delivered on time
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Digital Workplace Associate to Digital Workplace Specialist (Level 2), and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Digital Workplace Specialist (Level 2)→ your design
Where this takes you

Your journey starts here, but where it goes is really up to you. We'll give you the tools, the support, and the opportunities to carve out a fantastic career, whether that's becoming a deep technical expert or moving into leadership. The important thing is your willingness to learn and your passion for making work better for everyone.

See Your Progress GrowIllustration
Digital Workplace Associate
  • Information Architecture (Basic Concepts)
  • Knowledge Management Principles (User-level)
  • Digital Literacy & Dexterity
  • Change Management (as a recipient)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Digital Workplace Associate is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Digital Workplace Specialist (Level 2)

    2-3 years in this role

    You'll move from executing tasks under guidance to owning specific systems and solving routine problems independently.

    • Advanced SharePoint/Confluence Configuration: Designing site structures, managing advanced permissions, setting up basic workflows.
    • Digital Adoption Platform (DAP) Management: Deploying and managing in-app guidance, analysing its effectiveness.
    • Enterprise Search Tuning: Configuring search schemas, analysing search logs to improve relevancy.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of the day-to-day work in Knowledge Management can be repetitive. But what if you could offload some of that to smart AI tools? We're not talking about robots taking your job, we're talking about giving you superpowers to get through the routine stuff faster, so you can focus on the more interesting, impactful work.

In this role, AI isn't some far-off concept; it's already here, helping you manage content, answer user questions, and even draft communications. You'll be using these tools to make your life easier and our digital workplace even better.

AI-Powered Support Bot Assistant

Imagine an AI assistant that helps you draft answers to common user questions. Instead of typing out the same explanation for 'how to reset my password' for the tenth time, the AI gives you a perfect first draft, letting you quickly review and send. This frees you up for the trickier, unique problems.

Comms & Documentation First Drafts

Need to write a quick announcement about a new intranet feature or draft an FAQ for a tricky process? Generative AI can whip up a solid first draft in minutes. You'll spend your time refining and adding the human touch, not staring at a blank page. It's a huge time-saver for internal communications.

Intelligent Knowledge Synthesis

When a user asks a complex question, AI-powered search tools don't just show you a list of documents. They can actually read through multiple sources (SharePoint, Teams chats, Confluence) and give you a concise, synthesised answer. This means you find information faster and give better, more comprehensive support.

Basic Usage Pattern Summaries

AI can help you quickly summarise key trends from our digital workplace usage reports. Instead of manually sifting through rows of data, the AI can highlight 'most popular pages' or 'least used features', giving you quick insights to share with your Specialist.

Common questions

Common questions

How do you become a Digital Workplace Associate?

Common routes in include IT Helpdesk / Service Desk Analyst (1-2 years), Administrative Assistant / Office Support (1-2 years) and Junior Content Editor / Communications Assistant (1-2 years). Times vary with prior experience.

Where can a Digital Workplace Associate progress to?

This role can lead on to Digital Workplace Specialist (Level 2) (2-3 years in this role), depending on the skills you build.

What level is a Digital Workplace Associate in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Digital Workplace Associate?

Increasingly, Basic Prompt Engineering for Internal Tools and Digital Adoption Platform (DAP) Interaction. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Digital Workplace Associate, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 10 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Digital Workplace Associate: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Knowledge Management

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain here – understanding user needs, managing digital content, working with collaboration tools, and driving adoption – are highly transferable. You could easily move into roles in Internal Communications, Learning & Development, IT Product Management, or even general Business Operations in pretty much any industry. The demand for people who can make digital work *work* is only growing.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.