UK

NOCN · RQF Level 2

NOCN Level 2 Certificate in Digital Skills

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits16
  • Guided learning120 hours
  • Units in this qualification25

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Database ApplicationsReal unit · NOCN
You'll enter and edit structured information within databases accurately. The unit covers using database tools to extract information, apply queries and filters, and produce reports based on retrieved data.

What you'll be able to do

  • Enter and edit structured information into databases, ensuring data accuracy and consistency.
  • Use database application tools to extract information and produce reports, utilising queries and filters to retrieve relevant data.
Database ApplicationsReal unit · NOCN
This unit develops learners' skills to create and modify non-related database tables and forms. You'll use database tools to run queries and produce reports to meet specified requirements.

What you'll be able to do

  • Create non-related database tables to meet specified requirements, including defining fields and data types.
  • Modify non-related database tables to meet evolving requirements, including adding, deleting, and modifying fields.
  • Create and use database forms to meet requirements, ensuring user-friendly data entry and retrieval.
  • Use database application tools to run queries to extract specific data based on defined criteria.
  • Use database application tools to produce reports to meet requirements, presenting data in a clear and organised manner.
Design ApplicationsReal unit · NOCN
It teaches you to obtain, edit, insert, create, and enhance designs using design application tools. You'll meet specified requirements for design manipulation and application.

What you'll be able to do

  • Obtain designs to meet specified requirements
  • Edit designs to meet specified requirements
  • Insert designs to meet specified requirements
  • Use design application tools to create designs to meet specified requirements
  • Use design application tools to edit designs to meet specified requirements
  • Use design application tools to enhance designs to meet specified requirements
Design ApplicationsReal unit · NOCN
You'll obtain, create, manipulate and optimise designs using design application tools. The unit covers sourcing designs and inserting them into applications to meet specified requirements.

What you'll be able to do

  • Obtain designs to meet specified requirements
  • Optimise designs to meet specified requirements
  • Insert designs into applications to meet specified requirements
  • Use design application tools to create designs
  • Use design application tools to manipulate designs
  • Use design application tools to optimise designs to meet specified requirements
Desktop Publishing ApplicationsReal unit · NOCN
It teaches you to select, customise and use templates and page layouts for publications. You'll input and combine text and other information, and apply desktop publishing techniques to edit and format publications according to requirements.

What you'll be able to do

  • Select, customise and use templates and page layouts for publications.
  • Input and combine text and other information within publications.
  • Use desktop publishing application techniques to edit and format publications in line with requirements.
Digital Communication FundamentalsReal unit · NOCN
You'll use a variety of information sources to meet needs and access internet-based information effectively. The unit covers assessing the fitness for purpose of online information and selecting appropriate digital communication tools to exchange information.

What you'll be able to do

  • Use a variety of sources of information to meet specific needs
  • Access internet-based information effectively
  • Search for relevant information online efficiently
  • Select appropriate internet-based information for a given purpose
  • Assess the fitness for purpose of internet-based information
  • Select appropriate digital communication tools for exchanging information
  • Use digital communication tools to exchange information effectively
Digital FundamentalsReal unit · NOCN
You'll use digital systems to complete tasks and access information efficiently. The unit covers organising, storing and retrieving information, following safety and security practices, and performing routine maintenance and problem-solving on digital systems.

What you'll be able to do

  • Use digital systems to meet identified needs
  • Organise information efficiently using digital systems
  • Store information efficiently using digital systems
  • Retrieve information efficiently using digital systems
  • Follow safety practices when using digital systems
  • Understand the need for safety practices when using digital systems
  • Follow security practices when using digital systems
  • Understand the need for security practices when using digital systems
  • Carry out routine maintenance of digital systems
  • Respond to routine digital system problems
Digital Safety and SecurityReal unit · NOCN
You'll understand common security risks to digital devices and data, and implement measures to minimise these risks. The unit covers protecting devices and securing data against online threats through appropriate security practices.

What you'll be able to do

  • Minimise security risks to digital devices
  • Minimise security risks to data stored on digital devices
  • Protect data from online risks
  • Secure data from online threats
Digital Safety and SecurityReal unit · NOCN
This unit equips learners to identify and reduce security risks to digital devices and data. You'll implement basic security measures, protect data from online threats, and follow procedures for reporting security breaches.

What you'll be able to do

  • Minimise security risks to digital devices
  • Minimise security risks to data stored on digital devices
  • Protect data from online risks
  • Protect data from online threats
Imaging ApplicationsReal unit · NOCN
This unit provides learners with the ability to obtain, optimise and insert images to meet specified requirements. You'll use imaging software tools to create, manipulate and enhance images for use in documents or other applications.

What you'll be able to do

  • Obtain images to meet specified requirements
  • Optimise images to meet specified requirements
  • Insert images into documents or other applications to meet specified requirements
  • Use imaging software tools to create images to meet specified requirements
  • Use imaging software tools to manipulate images to meet specified requirements
  • Use imaging software tools to optimise images to meet specified requirements
Imaging ApplicationsReal unit · NOCN
You'll obtain, edit, insert, create, and enhance images using imaging application tools. The unit focuses on meeting specified requirements for image manipulation and application.

What you'll be able to do

  • Obtain images to meet specified requirements
  • Edit images to meet specified requirements
  • Insert images to meet specified requirements
  • Use imaging application tools to create images to meet specified requirements
  • Use imaging application tools to edit images to meet specified requirements
  • Use imaging application tools to enhance images to meet specified requirements
Improving Productivity Using Digital TechnologyReal unit · NOCN
You'll plan and use appropriate digital systems and applications to improve productivity for various purposes. The unit also covers reviewing the effectiveness of digital technology selection and use in achieving productivity goals.

What you'll be able to do

  • Plan the use of appropriate digital systems and applications to improve productivity for different purposes.
  • Use appropriate digital systems and applications to improve productivity for different purposes.
  • Review the selection and use of digital technology to determine whether productivity has been improved for different purposes.
Improving Productivity Using Digital TechnologyReal unit · NOCN
You'll plan and efficiently use digital systems and applications to complete tasks and increase productivity. The unit also includes reviewing the selection and use of digital tools to assess productivity improvements.

What you'll be able to do

  • Plan the use of appropriate digital systems to increase productivity
  • Plan the use of appropriate digital applications to increase productivity
  • Use digital systems efficiently to complete planned tasks
  • Use digital applications efficiently to complete planned tasks
  • Review the selection of digital tools to determine whether productivity has been improved
  • Review the use of digital tools to determine whether productivity has been improved
Presentation ApplicationsReal unit · NOCN
It teaches you to create and save presentations with varied content using presentation software. You'll structure, edit, and format slides to suit purpose and audience, enhancing clarity and visual appeal.

What you'll be able to do

  • Create and save presentations which include a combination of content types, such as text, images, and charts.
  • Use presentation software tools to structure slides logically and ensure a clear flow of information.
  • Use presentation software tools to edit and format slides to enhance readability and visual appeal.
  • Prepare slides for a presentation, tailoring the content and design to suit the specific purpose and target audience.
Presentation ApplicationsReal unit · NOCN
You'll create, save and retrieve presentations incorporating various content types. The unit covers structuring, editing and formatting slide sequences, and preparing slideshow presentations tailored to specific purposes and audiences.

What you'll be able to do

  • Create, save, and retrieve presentations that include a combination of content, such as text, images, and multimedia elements.
  • Use presentation software tools to structure, edit, and format slide sequences to ensure clarity and visual appeal.
  • Prepare slideshow presentations to suit purpose and audience, considering factors such as content, design, and delivery method.
Spreadsheet ApplicationsReal unit · NOCN
It teaches you to enter, edit and organise numerical and other data within spreadsheets accurately. You'll use formulas and tools to summarise and display information, and select appropriate techniques to present spreadsheet data effectively.

What you'll be able to do

  • Use spreadsheets to enter numerical data accurately
  • Use spreadsheets to enter other types of data accurately
  • Edit data within spreadsheets effectively
  • Organise numerical and other data within spreadsheets logically
  • Use formulas to summarise spreadsheet information
  • Use tools to summarise spreadsheet information
  • Use formulas to display spreadsheet information
  • Use tools to display spreadsheet information
  • Select appropriate tools for presenting spreadsheet information effectively
  • Use appropriate techniques for presenting spreadsheet information effectively
Spreadsheet ApplicationsReal unit · NOCN
It teaches you to use spreadsheet applications to enter, edit, organise and synthesise numerical and other data. You'll select and apply appropriate formulas and data analysis tools, and use formatting techniques to present spreadsheet information effectively.

What you'll be able to do

  • Use spreadsheets to enter numerical data
  • Use spreadsheets to enter other data
  • Use spreadsheets to edit numerical data
  • Use spreadsheets to edit other data
  • Use spreadsheets to organise numerical data
  • Use spreadsheets to organise other data
  • Use spreadsheets to synthesise numerical data
  • Use spreadsheets to synthesise other data
  • Select appropriate formulas to meet requirements
  • Use appropriate formulas to meet requirements
  • Select appropriate data analysis tools to meet requirements
  • Use appropriate data analysis tools to meet requirements
  • Select tools and techniques to present spreadsheet information to meet requirements
  • Use tools and techniques to present spreadsheet information to meet requirements
  • Select tools and techniques to format spreadsheet information to meet requirements
  • Use tools and techniques to format spreadsheet information to meet requirements
Using E-mailReal unit · NOCN
You'll learn to compose and send clear, concise e-mail messages using appropriate language and tone. The unit also covers managing incoming e-mails effectively and understanding safety measures to respond to common e-mail problems.

What you'll be able to do

  • Use e-mail applications to compose messages
  • Use e-mail applications to send messages
  • Use e-mail techniques to compose messages
  • Use e-mail techniques to send messages
  • Manage incoming e-mail effectively
  • Understand how to stay safe when using e-mail
  • Respond to common problems when using e-mail
Using E-mailReal unit · NOCN
It teaches you to compose, send and manage e-mail messages effectively and safely. You'll handle incoming e-mails appropriately and recognise common problems such as phishing and spam, applying suitable responses.

What you'll be able to do

  • Use e-mail applications and techniques to compose and send messages, including attachments and appropriate formatting.
  • Deal with incoming e-mail appropriately, including reading, replying, forwarding, and organising messages.
  • Stay safe and respond to common problems when using e-mail, such as identifying phishing attempts and managing spam.
Using Mobile DevicesReal unit · NOCN
It teaches you to set up and customise mobile devices to meet individual needs. You'll implement security measures to protect devices and data from online risks, use applications and files, and organise information across devices.

What you'll be able to do

  • Set up mobile devices to meet needs, configuring settings and customising features for optimal usability.
  • Use methods to protect mobile devices and data from online risks and threats, implementing security measures such as passwords and encryption.
  • Use applications and files on mobile devices, navigating the operating system and accessing various functionalities.
  • Organise, store, and retrieve information across devices, utilising cloud storage and synchronisation tools.
  • Identify and apply solutions to technical and performance problems, troubleshooting common issues and seeking assistance when needed.
Using an Ordnance Survey MapReal unit · NOCN
It teaches you to understand the features of Ordnance Survey maps and use the grid referencing system to locate specific points. You'll also use maps for navigation, including planning and following routes.

What you'll be able to do

  • Describe the features of an Ordnance Survey map.
  • Use the grid referencing system to find a location on an Ordnance Survey map.
  • Use an Ordnance Survey map for navigation.
Using the InternetReal unit · NOCN
This unit develops learners' skills to connect to the internet and navigate web pages using browser applications. You'll search for information effectively, communicate online, and understand the importance of internet safety and security.

What you'll be able to do

  • Connect to the internet using appropriate hardware and software.
  • Use browser applications to navigate web pages effectively.
  • Use browser tools to search for information from the internet, employing relevant keywords and search strategies.
  • Use browser applications to communicate information online, selecting appropriate methods for different purposes.
  • Follow and understand the need for safety and security practices when working online, recognising potential risks and implementing preventative measures.
Using the InternetReal unit · NOCN
You'll connect to the internet and use browser applications to navigate and search web pages effectively. The unit also covers communicating information online and understanding online safety and security.

What you'll be able to do

  • Connect to the internet using appropriate hardware and software.
  • Use browser applications to navigate web pages effectively, utilising features such as hyperlinks and bookmarks.
  • Use browser tools to search for information from the internet, employing effective search strategies and keywords.
  • Use browser applications to communicate information online, utilising features such as email and online forms.
  • Understand the need for safety and security practices when working online, including password management and awareness of online threats.
Word Processing ApplicationsReal unit · NOCN
You'll enter, edit and combine text and other information accurately within word processing documents. The unit covers structuring information to enhance presentation and using application tools to ensure documents meet specified requirements.

What you'll be able to do

  • Enter text accurately within word processing documents
  • Edit text accurately within word processing documents
  • Combine text and other information accurately within word processing documents
  • Structure information within word processing documents to enhance presentation
  • Use word processing application tools to check documents meet requirements
Word Processing ApplicationsReal unit · NOCN
It teaches you to enter and combine text and other information within word processing documents. You'll create and modify layouts and structures, and use application tools to format and present documents effectively.

What you'll be able to do

  • Enter text within word processing documents
  • Combine text and other information within word processing documents
  • Create layouts for word processing documents
  • Modify layouts for word processing documents
  • Create structures for word processing documents
  • Modify structures for word processing documents
  • Use word processing application tools to format documents effectively
  • Use word processing application tools to present documents effectively to meet requirements

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Database ApplicationsDatabase ApplicationsDesign ApplicationsDesign ApplicationsDesktop Publishing ApplicationsDigital Communication FundamentalsDigital FundamentalsDigital Safety and Security

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
NOCN Level 2 Certificate in Digital Skills
  • Configure Digital Systems
  • Implement DevOps Digital Delivery Infrastructure Processes
  • Interacting and utilising digital technology, digital information and security
  • Review and improve productivity using digital applications
  • Use digital systems
  • Using e-mail
  • Using the Internet
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.
Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Configure Digital SystemsImplement DevOps Digital Delivery Infrastructure ProcessesInteracting and utilising digital technology, digital information and securityReview and improve productivity using digital applicationsUse digital systemsUsing e-mailUsing the Internet

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Database ApplicationsLevel 2

Applied to your own work

Learners will enter and edit structured information within databases accurately. The unit covers using database tools to extract information, apply queries and filters, and produce reports based on retrieved data.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 2 Certificate in Digital Skills

15 units in this credential, in the order it lists them, awarded by NOCN.

  1. Database Applications
  2. Design Applications
  3. Desktop Publishing Applications
  4. Digital Communication Fundamentals
  5. Digital Fundamentals
  6. Digital Safety and Security

and 9 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.