United Kingdom · Business Transformation Change · Entry Level (0-2 years)

Digital Workplace Analyst

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toDigital Workplace Specialist (L2)
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Junior Digital Transformation Specialist · Workplace Technology Assistant · End-User Enablement Coordinator

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Digital Workplace Analyst

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This role is all about helping our people get the most out of the tools we use every day. You'll be the person on the ground, making sure new software actually works for our colleagues, not just in theory, but in practice. Honestly, it's about making work a bit less frustrating for everyone. You'll be learning the ropes, supporting rollouts, and generally being a helpful hand in our digital journey.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Microsoft 365 Suite (Teams, SharePoint, OneDrive, Outlook)Intermediate

You'll be a confident user of all core M365 apps. This means managing Teams channels, sharing files in SharePoint and OneDrive, and using Outlook for daily communication. You'll also help users with basic 'how-to' questions.

Digital Adoption Platform (e.g., WalkMe, Whatfix)Basic

You'll be able to create simple in-app guides or pop-up announcements using existing templates. You'll also run pre-built analytics reports to check basic usage of these guides.

Enterprise Collaboration Tools (e.g., Slack, Miro, Confluence)Intermediate

You'll manage user permissions in Slack or Teams, build basic Confluence pages for documentation, and help set up simple Miro boards for team brainstorming. You'll know how to integrate common apps.

Data Visualization & Analytics (e.g., Power BI, Tableau)Basic

You'll connect to basic data sources (like M365 usage reports) and be able to refresh and interpret simple dashboards built by others. You can explain what a bar chart or a pie chart is telling us about user adoption.

IT Service Management (ITSM) (e.g., ServiceNow, Jira Service Management)Basic

You'll understand how our ITSM system works, logging and tracking user requests or change requests related to digital workplace initiatives. You'll know how to search for existing solutions in the knowledge base.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
User Support & TroubleshootingProvide first-line 'how-to' support for common M365 and DAP questions. Escalate complex technical issues or anything outside documented procedures to your Specialist or IT.Independently resolve most routine user issues. Diagnose and troubleshoot common configuration problems. Decide when to create a new knowledge base article vs. a direct response.Define user support processes and escalation paths. Mentor junior analysts on troubleshooting techniques. Make decisions on prioritising user feedback for product enhancements.
Content & Documentation CreationCreate and update user guides, FAQs, and basic tutorials using existing templates. All new content requires review by your Specialist.Design and develop new training materials and comprehensive user guides independently. Decide on the best format (video, written, interactive) for specific learning objectives.Set standards and guidelines for all digital workplace documentation. Decide on the information architecture for knowledge bases. Approve all major content releases.
Tool Configuration & SetupConfigure basic SharePoint sites, Teams channels, or DAP guides from pre-approved templates. All changes must be reviewed and approved by your Specialist.Independently configure and customise more complex features within M365 and DAP. Propose and implement minor process improvements within these tools.Design and architect complex M365 solutions (e.g., enterprise SharePoint intranets, Power Platform apps). Make technical decisions on tool integration and customisation.
Project Task PrioritisationPrioritise daily tasks based on guidance from your Specialist. Flag any conflicting priorities or workload concerns immediately.Manage your own workload across multiple small projects, making tactical decisions on task order. Consult your manager on significant timeline shifts.Lead project planning for workstreams, making decisions on task allocation and resource utilisation within your team. Influence overall project timelines.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Training Session Satisfaction
Feedback score from attendees on training sessions you've helped deliver or organised.
Target · 90% 'Satisfied' or 'Very Satisfied'

After your 'Intro to Teams' session, 92% of attendees rated it positively, saying they felt more confident using the platform.

Support Ticket Reduction
Decrease in 'how-to' tickets for specific applications or features after a launch or training push you've supported.
Target · Reduce relevant tickets by 30% in the month following a key initiative.

Following the new SharePoint site rollout and your support with user guides, 'SharePoint help' tickets dropped from 50 to 32 in the first month.

New Platform Login Rate
Percentage of targeted users who have logged into a newly launched digital platform or feature within a set timeframe.
Target · 85% of targeted users logged in within 30 days of go-live.

For the new project management tool pilot, 88% of the pilot group logged in within the first two weeks, showing good initial engagement.

Documentation Accuracy & Completeness
How up-to-date and accurate the user guides, FAQs, and knowledge base articles you're responsible for are.
Target · Maintain 95% accuracy and completeness score (peer-reviewed).

Your updated 'How to share files in OneDrive' guide received no negative feedback and was flagged as 'excellent' by two colleagues in their review.

User Feedback & Responsiveness
How well you listen to user feedback, respond to their queries, and help them navigate new tools.
  • Users consistently praise your helpfulness and patience in informal feedback or direct emails. Your manager sees you actively seeking out user issues and trying to understand their perspective. You're known as a friendly face for tech questions.
Team Collaboration & Support
Your ability to work effectively with your immediate team and other departments (like IT) to get things done.
  • Your team members mention you as a reliable and supportive colleague. You proactively offer help when others are busy. You follow up on tasks without being chased, showing you're a good team player.
Proactive Learning & Initiative
Your drive to learn new tools, understand our processes, and suggest small improvements.
  • You're always asking 'why' and 'how can this be better?' You bring new ideas to team meetings, even if they're small. You've completed extra online training modules without being asked. You spot a recurring user problem and suggest a simple fix.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Helping Others Succeed

You get a real kick out of seeing someone 'get' a new tool because of your help. That 'aha!' moment for a colleague genuinely makes your day.

A colleague struggled with Teams for weeks, but after your patient explanation and a quick guide you made, they're now confidently running meetings and sharing files. That's your win.

Learning New Technology

You're excited by new software updates and keen to explore what they can do. You enjoy figuring out how different tools connect and solve problems.

When Microsoft announces a new feature in SharePoint, you're one of the first to read about it, test it out, and think about how it could help our teams.

Making a Tangible Impact

You like seeing the direct results of your work – whether it's a smoother process, fewer support tickets, or happier users. You want to know your efforts actually made a difference.

You helped roll out a new expense system, and now Finance is spending 10% less time chasing receipts. That's a clear, measurable win you contributed to.

What frustrates people
  • Users not reading the clear instructions you've provided.
  • Dealing with 'change fatigue' where people just don't want to learn anything new.
  • Technical glitches that are out of your control but still impact users.
  • Having to explain the same basic functionality multiple times.
  • Seeing people stick to inefficient old habits despite better tools being available.
What this role does not give you
  • High-level strategic decision-making (that comes later).
  • Direct people management responsibilities.
  • A quiet, heads-down technical environment (it's very interactive).
  • Immediate, dramatic, company-wide transformation (it's incremental).

6Who you work with

Your work directly impacts employee productivity and satisfaction. Get it right, and people feel supported and efficient. Get it wrong, and they'll get frustrated, revert to old habits, and we won't see the return on our tech investments. It's about making sure our digital tools are actually used and loved, not just installed.

Inside the business
  • End-users (our colleagues across all departments)
  • IT Service Desk (you'll often work with them on user issues)
  • Departmental Champions (people in teams who help us spread the word)
  • Learning & Development team (for training content)
Outside the business
  • Microsoft 365 Support (when you need help with a specific feature)
  • Digital Adoption Platform vendor support (e.g., WalkMe help desk)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • A genuine interest in technology and how it can improve people's work lives.
  • Some experience (even if informal) helping others with software or digital tools.
  • Excellent communication skills, both written and verbal, in English.
  • A proactive attitude and a willingness to learn new things constantly.
  • The ability to work effectively as part of a team and take direction.

8What to practise next

Where the job is going, and what to do about it starting this week.

Power Platform Basics (Power Automate, Power Apps)

Our company is increasingly looking to empower 'citizen developers' – business users who can build simple apps or automate workflows without needing full-blown IT support. Understanding the basics of Power Platform will allow you to help users build simple solutions or troubleshoot their creations.

Flow triggers & actions · Basic app components · Data sources (SharePoint lists, Excel) · Simple automation use cases

  • This month: Complete Microsoft's free 'Power Automate for Beginners' online course.
  • Month 2: Build one simple Power Automate flow for a personal or team task (e.g., 'notify me when a specific email arrives').
  • Month 3: Shadow a colleague who's using Power Apps or Power Automate for a business process.
  • Month 4: Help a user troubleshoot a basic Power Automate flow they've built.

Quick win: Set up a simple Power Automate flow to get notifications for important emails or to save specific attachments automatically. It's a great way to see it in action.

Advanced Microsoft Teams Features

Teams is more than just chat and video calls now; it's a platform. As we use it more for project management, apps, and workflows, you'll need to understand how to configure and support these more advanced features to help teams get the most out of it.

Teams Apps & Integrations · Meeting options & policies · Team governance basics · Live events & webinars

  • This month: Explore the 'Apps' section in Teams and try adding a few to a test channel.
  • Month 2: Watch Microsoft Learn modules on 'Advanced Teams Features for End Users'.
  • Month 3: Help organise a Teams Live Event or webinar, focusing on the technical setup.
  • Month 4: Become the go-to person for specific advanced Teams features within your immediate team.

Quick win: Experiment with adding the 'Tasks by Planner and To Do' app to one of your Teams channels to manage team tasks more effectively.

9Staying current once you are in

What people here do to keep up
  • Regularly follow tech blogs and news outlets that focus on workplace technology and digital transformation (e.g., Microsoft Tech Community, Gartner insights).
  • Participate in online forums or communities focused on Microsoft 365 or digital adoption platforms to learn from others' experiences.
  • Attend webinars or virtual conferences on digital workplace trends. Many are free and offer great insights.
  • Take advantage of internal training programmes on new software or processes as they become available.
  • Seek out opportunities to shadow colleagues in IT or L&D to understand their roles better.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Prompt Engineering for Productivity

AI assistants are becoming incredibly powerful. Knowing how to 'talk' to them effectively means you can get better, faster results for tasks like drafting communications or summarising feedback. It's already here, and it's only going to become more important.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Digital Workplace Analyst

3 units that map to this job, from the qualifications that cover it.

  1. Digital CommunicationNOCN · covers 1 of 4 standardsEntry Level
  2. Digital Communications TechnologyOCN London · covers 1 of 4 standardsEntry Level
  3. Digital MarketingGateway Qualifications Limited · covers 1 of 4 standardsLevel 2
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Prompt Engineering for Productivity

AI assistants are becoming incredibly powerful. Knowing how to 'talk' to them effectively means you can get better, faster results for tasks like drafting communications or summarising feedback. It's already here, and it's only going to become more important.

  • Clear instructions & context
  • Iterative prompting
  • Output validation
  • Ethical AI use

What you’ll use

Skills this role draws on

Technical

  • Prosci ADKAR® Model (Awareness & Knowledge)
  • Employee Journey Mapping (Support)
  • Technology Adoption Measurement (Reporting)

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    IT Service Desk / Helpdesk Role

    1-2 years

    Skills to master

    • Troubleshooting common software issues, understanding user pain points, clear communication under pressure, documenting solutions.

    You're ready to move on when

    • You're consistently resolving 'how-to' tickets for common business applications.
    • You enjoy helping users and can explain technical concepts patiently.
    • You've started suggesting improvements to the knowledge base or support processes.
  2. 2

    Administrative Assistant / Office Manager with Tech Focus

    1-3 years

    Skills to master

    • Organising training, managing shared digital resources (e.g., SharePoint sites), supporting team members with software, identifying process inefficiencies.

    You're ready to move on when

    • You're the 'go-to' person in your office for tech questions.
    • You've taken initiative to set up new digital tools or organise training for your team.
    • You're always looking for ways to make administrative tasks more efficient using technology.
  3. 3

    Learning & Development (L&D) Coordinator

    1-2 years

    Skills to master

    • Designing and delivering training, understanding adult learning principles, creating engaging learning materials, assessing learning effectiveness.

    You're ready to move on when

    • You've successfully delivered training sessions on software or processes.
    • You understand how to break down complex topics into digestible learning modules.
    • You're passionate about helping people acquire new skills.

11Where this role leads

The long view:Your career path here is really what you make of it. We're committed to supporting your growth, whether that's becoming a deep technical expert, a project leader, or eventually a strategic manager. The digital workplace is a rapidly growing field, and the skills you build here will set you up for a fantastic future.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Digital Workplace Analyst is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Digital CommunicationEntry Level

Applied to your work in Digital Workplace Analyst

The objective of this unit is to introduce learners to the various methods of digital communication and their appropriate use. Learners will be able to distinguish between personal and professional communication, and understand the correct application of social media in a workplace setting, including relevant policies.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Digital Workplace Analyst

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Training Session SatisfactionFeedback score from attendees on training sessions you've helped deliver or organised.After your 'Intro to Teams' session, 92% of attendees rated it positively, saying they felt more confident using the platform.90% 'Satisfied' or 'Very Satisfied'
  • Support Ticket ReductionDecrease in 'how-to' tickets for specific applications or features after a launch or training push you've supported.Following the new SharePoint site rollout and your support with user guides, 'SharePoint help' tickets dropped from 50 to 32 in the first month.Reduce relevant tickets by 30% in the month following a key initiative.
  • New Platform Login RatePercentage of targeted users who have logged into a newly launched digital platform or feature within a set timeframe.For the new project management tool pilot, 88% of the pilot group logged in within the first two weeks, showing good initial engagement.85% of targeted users logged in within 30 days of go-live.
  • Documentation Accuracy & CompletenessHow up-to-date and accurate the user guides, FAQs, and knowledge base articles you're responsible for are.Your updated 'How to share files in OneDrive' guide received no negative feedback and was flagged as 'excellent' by two colleagues in their review.Maintain 95% accuracy and completeness score (peer-reviewed).
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Digital Workplace Analyst to Digital Workplace Specialist (L2), and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Digital Workplace Specialist (L2)→ your design
Where this takes you

Your career path here is really what you make of it. We're committed to supporting your growth, whether that's becoming a deep technical expert, a project leader, or eventually a strategic manager. The digital workplace is a rapidly growing field, and the skills you build here will set you up for a fantastic future.

See Your Progress GrowIllustration
Digital Workplace Analyst
  • Prosci ADKAR® Model (Awareness & Knowledge)
  • Employee Journey Mapping (Support)
  • Technology Adoption Measurement (Reporting)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Digital Workplace Analyst is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Digital Workplace Specialist (L2)

    2-3 years in this role

    You'll move from executing tasks under guidance to owning specific projects or workstreams independently. You'll manage the rollout of a new tool to a specific department, from gathering requirements to measuring adoption.

    • Advanced DAP Configuration: Designing comprehensive onboarding workflows and targeted interventions.
    • Business Process Analysis: Identifying basic process inefficiencies and proposing tech-enabled improvements.
    • Basic Change Management Planning: Developing simple communication and training plans for specific initiatives.
Working with AI on the job

Working with AI

Where AI is starting to help

Imagine getting through your to-do list faster, spending less time on repetitive tasks, and having more time to actually help people. That's what AI can do for you in this role. We're not talking about robots taking over, but smart tools giving you a serious productivity boost.

Even at an entry level, you'll be dealing with lots of information, user queries, and documentation. AI can be your personal assistant, helping you sift through data, draft communications, and even anticipate user needs. It's about working smarter, not just harder.

Automated Adoption Nudging

Use AI to analyse Microsoft 365 usage data. It can automatically spot users or teams who aren't using key features (like @mentions in Teams) and then trigger a targeted, AI-generated email or chatbot message with a helpful tip. You'll set the rules, AI does the legwork.

Persona-Based Communication Drafting

Need to announce a new feature? Use AI to generate first drafts of communications tailored for different audiences. Just tell it, 'Write an announcement about our new cloud storage, one version for the legal team focusing on security, another for sales focusing on mobile access.' It'll give you a great starting point.

Instant Best-Practice Research

Got a question about a common digital workplace challenge? Use a generative AI assistant to quickly summarise best practices. Ask, 'What are the top 3 ways to encourage SharePoint adoption in a hybrid workforce?' and get a concise brief in minutes, saving you hours of searching.

Smart FAQ & Chatbot Support

Help train and improve our internal chatbots. You'll feed them common user questions and answers, and AI will learn to provide instant support, freeing you up for more complex issues. It's like building a super-smart digital assistant for our colleagues.

Common questions

Common questions

How do you become a Digital Workplace Analyst?

Common routes in include IT Service Desk / Helpdesk Role (1-2 years), Administrative Assistant / Office Manager with Tech Focus (1-3 years) and Learning & Development (L&D) Coordinator (1-2 years). Times vary with prior experience.

Where can a Digital Workplace Analyst progress to?

This role can lead on to Digital Workplace Specialist (L2) (2-3 years in this role), depending on the skills you build.

What level is a Digital Workplace Analyst in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Digital Workplace Analyst?

Increasingly, Prompt Engineering for Productivity. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Digital Workplace Analyst, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 4 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Digital Workplace Analyst: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Business Transformation Change

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain in this role—understanding technology adoption, change management, and how to improve employee experience—are highly transferable. You could move into broader Business Transformation roles, HR Technology, IT Product Management, or even specialise in Digital Adoption Platform consulting across various industries like financial services, professional services, or large enterprises.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.