NOCN Entry Level Diploma in Preparing for Further Learning or Employment (Entry 3)

What you'll be able to do

• Know and understand the symbols and related vocabulary used for addition
• Add single digit numbers up to 20 accurately
• Verify that answers for addition calculations are correct
• Identify equivalent additions, demonstrating understanding of the commutative property
• Use addition skills effectively in practical, real-world situations

What you'll be able to do

• Know the symbols and related vocabulary for addition.
• Add two digit whole numbers with totals up to 200.
• Use a calculator to check answers using addition of whole numbers up to 200.
• Use and interpret the '+' and '=' symbols in practical situations for solving problems.

What you'll be able to do

• Describe the basic biology of the skin, including its structure and function
• Prepare the client and work area for make-up application, ensuring hygiene and safety standards are met
• Apply make-up to the face, using appropriate techniques and products to achieve a desired look
• Demonstrate how to remove make-up effectively and safely, using suitable products and techniques

What you'll be able to do

• Read and record common fractions accurately.
• Identify equivalent forms of common fractions.
• Use common fractions to solve problems in everyday situations.

What you'll be able to do

• Recognise the written form of whole numbers up to 1000.
• Recognise the value of whole numbers up to 1000.
• Recognise number patterns involving whole numbers up to 1000.
• Approximate numbers by rounding to the nearest 10 or 100.
• Use numbers up to 1000 in practical situations.
• Use addition involving whole numbers with up to three digits to give totals up to 1000.
• Use subtraction involving whole numbers with up to three digits.
• Use a combination of addition and subtraction calculations to solve problems.

What you'll be able to do

• Identify locations where works of art can be viewed, such as galleries, museums, and online resources.
• Express personal opinions on various works of art, justifying those opinions with reasoned arguments.
• Utilise works of art as a source of inspiration for own creative endeavours.

What you'll be able to do

• Make clear and understandable requests.
• Ask concise questions to obtain specific information.
• Respond appropriately to questions asked.
• Provide relevant information when responding to questions.

What you'll be able to do

• Formulate clear and concise requests.
• Ask questions that are easily understood and elicit the required information.
• Provide appropriate and relevant responses to questions.
• Respond effectively to requests made by others.

What you'll be able to do

• Make requests and ask straightforward questions
• Respond to questions

What you'll be able to do

• Define and explain the meaning of assertiveness in interpersonal communication.
• Describe the steps involved in preparing for personal decision making, including gathering information and considering options.
• Demonstrate assertive behaviour to effectively communicate own views in a structured situation, such as a meeting or discussion.
• Make a reasoned decision based on available information and considered options.

What you'll be able to do

• Define the meaning of assertiveness in interpersonal communication.
• Demonstrate the use of assertive behaviour to effectively communicate own views to others.

What you'll be able to do

• Define the meaning of assertiveness.
• Demonstrate the use of assertive behaviour to put forward own views to others.

What you'll be able to do

• Know workplace procedures for handling incoming and outgoing mail, including sorting, distributing, and dispatching mail items
• Assist with handling incoming and outgoing mail, following workplace procedures and maintaining confidentiality

What you'll be able to do

• Describe the procedures for handling incoming mail within an organisation, including sorting, distribution, and security
• Assist with handling incoming mail, following established procedures and under supervision

What you'll be able to do

• Have an awareness of workplace procedures for handling incoming and outgoing mail, including security and confidentiality
• Assist with handling incoming and outgoing mail, following workplace procedures

What you'll be able to do

• Use safe and effective methods of working when assisting with facial treatments, adhering to hygiene and safety standards
• Consult with clients, plan facial treatments based on their needs, and prepare the treatment area and equipment
• Carry out facial treatments under supervision, following established procedures and techniques
• Understand and adhere to relevant organisational policies and legal requirements related to facial treatments
• Work safely and effectively when assisting with facial treatments, minimising risks and ensuring client comfort

What you'll be able to do

• Assist with receiving deliveries of animal feed, ensuring correct quantities and quality
• Assist with storing animal feed in appropriate conditions to maintain its quality and prevent spoilage
• Assist with preparing feed for animals according to specific instructions and animal needs

What you'll be able to do

• Prepare the service area for hair colour services, ensuring it is clean, organised, and equipped with the necessary tools and materials
• Prepare the client for hair colour services, including draping and skin protection, following health and safety guidelines
• Prepare hair colour products and materials according to the manufacturer's instructions and the stylist's directions
• Remove hair colour products and materials from the client's hair, following the stylist's directions and ensuring client comfort
• Clean the service area after the hair colour service, disposing of waste materials appropriately and sanitising equipment
• Record details of the hair colour service provided, including the products used, the client's details, and any relevant observations, according to organisational procedures

What you'll be able to do

• Use safe and effective methods of working when assisting with lash and brow treatments, adhering to hygiene and safety standards
• Describe how to consult with clients to determine their needs and preferences for lash and brow treatments
• Plan and prepare for lash and brow treatments, including selecting appropriate products and equipment
• Carry out lash and brow treatments under supervision, following established procedures and techniques
• Know organisational requirements related to lash and brow treatments, such as appointment booking and record keeping
• Know legal requirements related to lash and brow treatments, such as data protection and client consent

What you'll be able to do

• Know about some basic hair styling techniques for men, including cutting, trimming, and shaping.
• Assist in providing hair styling for men under supervision, following instructions and maintaining hygiene standards.
• Improve hair styling skills and knowledge through practice, training, and seeking feedback.

What you'll be able to do

• Assist with the application of nail art under supervision
• Apply basic nail art techniques following instructions

What you'll be able to do

• Use safe and effective working methods when assisting with nail treatments
• Consult with clients to determine their needs and preferences for nail treatments
• Plan nail treatments based on client consultations and identified needs
• Prepare the work area and equipment for nail treatments
• Carry out nail treatments according to established procedures and safety guidelines
• Work safely and effectively when providing nail treatments, adhering to health and safety regulations
• Use client consultation techniques to understand client needs and preferences for nail treatments
• Plan nail treatments based on client consultations and identified needs
• Know the anatomy and physiology related to nail treatments, including the structure and function of the nails and surrounding tissues
• Know about the use of different nail treatments, including their purpose, application techniques, and potential benefits and risks

What you'll be able to do

• Identify basic hair styling techniques for men
• Describe the purpose of a range of basic hair styling techniques for men
• Assist a stylist in providing hair styling services for men
• Follow instructions to assist with hair styling for men
• Identify ways to improve own hair styling skills and knowledge
• Describe opportunities for developing hair styling skills and knowledge

What you'll be able to do

• Know about some basic hair styling techniques for women, including brushing, combing, sectioning, and simple styling methods.
• Assist a qualified stylist in providing hair styling services for women, following instructions and contributing to the styling process under supervision.
• Identify opportunities to improve hair styling skills and knowledge, such as through observation, practice, and seeking feedback from experienced stylists.

What you'll be able to do

• Identify and describe basic hair styling techniques for women, such as blow-drying, curling, straightening, and braiding
• Assist in providing hair styling for women, following the stylist's instructions and ensuring client satisfaction
• Demonstrate the correct use of styling tools and products under supervision
• Identify opportunities to improve hair styling skills and knowledge through training, practice, and feedback
• Describe methods for keeping up to date with current hair styling trends and techniques

What you'll be able to do

• Identify the signs of good health in animals
• Identify the signs of ill health in animals
• Monitor an animal that is unwell, recording relevant observations

What you'll be able to do

• Know about the principles of ‘person-centred support’ and how to apply them when assisting individuals at mealtimes.
• Know about safe ways of working in a care setting, including infection control procedures and manual handling techniques.
• Support an individual at mealtimes, taking into account their individual needs, preferences, and dietary requirements.

What you'll be able to do

• Demonstrate knowledge of different types of active leisure and sport events
• Assist at an active leisure or sport event under supervision

What you'll be able to do

• Demonstrate the ability to cook basic food items and dishes.

What you'll be able to do

• Prepare and cook basic food items
• Prepare and cook basic dishes

What you'll be able to do

• Access a device and use basic controls.
• Perform basic device setup.
• Understand how to work safely and responsibly online.
• Search for and use internet-based information.
• Use a digital device to communicate and exchange information.

What you'll be able to do

• Prepare food for cold presentation or cooking.

What you'll be able to do

• Prepare food for cold presentation or cooking.

What you'll be able to do

• Prepare food items suitable for cold presentation or cooking
• Cook basic food items and dishes using appropriate methods

What you'll be able to do

• Identify basic blow-drying techniques suitable for women's hair, including the use of different tools and products.
• Describe the importance of hair preparation and sectioning before blow-drying.
• Perform a blow-dry on a woman's hair, following instructions and guidance from a stylist.
• Evaluate the finished blow-dry, identifying areas for improvement and demonstrating an understanding of the desired outcome.

What you'll be able to do

• Demonstrate an awareness of basic blow-drying techniques for women’s hair
• Demonstrate an awareness of how to blow-dry women’s hair with direction from a stylist

What you'll be able to do

• Describe some basic blow-drying techniques for women's hair, including sectioning, nozzle direction, and brush selection.
• Blow-dry women's hair under the direction of a stylist, following instructions and maintaining safety standards.
• Identify ways to improve blow-drying skills through practice, observation, and feedback.

What you'll be able to do

• Describe a range of basic blow-drying techniques suitable for women's hair
• Demonstrate the ability to blow dry women’s hair under the direction of a stylist
• Explain methods for improving blow-drying skills and techniques

What you'll be able to do

• Understand how confidence and self esteem can change his/her life and affect his/her opportunities.
• Understand a way in which confidence and self esteem can be damaged and the potential impact.
• Understand how confidence and self esteem can be increased and maintained.
• Understand feelings surrounding confidence and self esteem and how to manage them.

What you'll be able to do

• Understand what confidence is
• Understand what self-esteem is
• Understand how confidence can be damaged
• Understand how self-esteem can be damaged
• Understand a way of building confidence
• Understand a way of building self-esteem
• Understand feelings surrounding confidence
• Understand feelings surrounding self-esteem

What you'll be able to do

• Understand how confidence can change his/her life
• Understand how self-esteem can change his/her life
• Understand a way in which confidence can be damaged
• Understand a way in which self-esteem can be damaged
• Understand how confidence can be increased
• Understand how self-esteem can be increased
• Understand feelings surrounding confidence
• Understand feelings surrounding self-esteem

What you'll be able to do

• Identify the signs of good health in animals
• Identify the signs of ill health in animals
• Monitor an animal that is unwell

What you'll be able to do

• Know about the different shapes and structures of toe nails
• Prepare the work area and equipment for basic pedicure treatments
• Provide basic pedicure treatments to meet client requirements

What you'll be able to do

• Describe the shape and structure of nails
• Prepare the work area and equipment for basic manicure treatments
• Perform basic manicure treatments on clients

What you'll be able to do

• Identify and describe the tools, materials, and techniques commonly used in ceramics.
• Demonstrate the correct and safe use of materials, tools, and techniques in a ceramics project.
• Apply safe working practices throughout the ceramics process, adhering to health and safety guidelines.

What you'll be able to do

• Identify appropriate equipment to check tyre pressure.
• Demonstrate an awareness of how to use appropriate equipment to check tyre pressure.

What you'll be able to do

• Recognise appropriate equipment to check car tyre pressure and tread depth.
• Demonstrate an awareness of how to check a car tyre for damage and wear.
• Demonstrate how to use appropriate equipment to check car tyre pressure.

What you'll be able to do

• Use appropriate equipment to accurately check tyre pressures and tread depth.
• Thoroughly check a tyre for damage and wear.
• Maintain tyre pressure at the recommended level.
• Accurately check the tread depth on a tyre to ensure it meets legal requirements.

What you'll be able to do

• Prepare for clearing and weeding a garden, including selecting appropriate tools and equipment, assessing the area, and identifying potential hazards.
• Clear and weed an area of a garden, using appropriate techniques to remove unwanted vegetation without damaging desired plants.
• Tidy after clearing and weeding, disposing of waste materials responsibly and leaving the area clean and organised.

What you'll be able to do

• Identify how to prepare for clearing and weeding a garden
• Clear or weed an area of garden

What you'll be able to do

• Know the essential communication skills required for effective interaction in an animal care workplace.
• Identify own existing communication skills and recognise areas that require further development to meet the demands of an animal care workplace.

What you'll be able to do

• Know the communication skills needed in a workplace environment
• Identify own communication skills that need to be developed for a workplace
• Know about client confidentiality and the types of information stored in a salon or workplace

What you'll be able to do

• Identify basic computer parts and key input devices
• Define common computer terminology
• Describe computer performance and features
• Identify different computer operating systems
• Research career opportunities for those who are IT literate

What you'll be able to do

• Follow health and safety guidelines.
• Plan a craft activity.
• Carry out the craft activity.
• Review own work.

What you'll be able to do

• Know who an organisation’s customers are, including different types of customers and their expectations.
• Know about customer wants and needs, and how to identify them.
• Meet customer needs effectively, ensuring customer satisfaction.

What you'll be able to do

• Explain the importance of good customer service for an organisation's reputation and success.
• Explain the importance of giving a good first impression to customers.
• Demonstrate how to assist customers with their enquiries and needs.

What you'll be able to do

• Understand the benefits of providing good customer service to an organisation, including increased customer loyalty and positive reputation
• Understand the possible consequences of poor customer service, such as loss of customers and damage to the organisation's image
• Understand the importance of making positive first impressions on customers, considering factors such as appearance and communication
• Effectively assist customers with their enquiries and needs, providing appropriate information and support

What you'll be able to do

• Provide good customer service in a variety of situations
• Understand the possible consequences of poor customer service on the organisation and its customers
• Give a good first impression to customers, both face-to-face and remotely
• Assist customers with their enquiries and requests

What you'll be able to do

• Describe the characteristics of good customer service in a hospitality environment, including communication skills, problem-solving, and meeting customer needs
• Demonstrate how to deliver effective customer service in a hospitality environment to customers, including greeting customers, taking orders, and resolving complaints

What you'll be able to do

• Know about the characteristics of good customer service in a retail environment, including communication skills and problem-solving.
• Deliver effective customer service in a retail environment to customers, including handling enquiries and complaints.

What you'll be able to do

• Describe the key aspects of customer service in a contact centre environment
• Explain the importance of effective communication skills in customer service
• Demonstrate how to deliver effective customer service in a contact centre, adhering to organisational procedures

What you'll be able to do

• Understand the importance of online safety and the potential consequences of unsafe online behaviour.
• Identify methods to protect themselves online, including using strong passwords and being cautious about sharing personal information.
• Identify fake news and online scams, and understand how to report them.

What you'll be able to do

• Enter simple, structured information accurately into databases
• Use database application tools to produce pre-defined reports, following clear instructions

What you'll be able to do

• Know the products offered by an organisation
• Know the services offered by an organisation
• Know the questions customers ask about products
• Know the questions customers ask about services
• Assist customers with queries
• Assist customers with requests

What you'll be able to do

• Understand how to interpret a design brief to create a design for a useable resistant material product, considering functionality and aesthetics.
• Understand that prototyping is an integral part of the design process, allowing for testing and refinement of the design.
• Know the expected behaviour required in the workplace, including teamwork, communication, and adherence to health and safety regulations.

What you'll be able to do

• Obtain and insert information, including text and images, into designs or images using appropriate methods.
• Effectively use the tools available within design and imaging applications to create original designs or modify existing images.

What you'll be able to do

• Follow relevant health and safety rules when working with animals to ensure personal and animal safety
• Understand the natural behaviour of a range of domesticated animals, including their social structures and communication methods
• Understand the original habitat of a range of domesticated animals and how this influences their needs in captivity
• Explain the implications of an animal's natural behaviour and original habitat for their care, including housing, feeding, and enrichment
• Recognise a range of behaviours in animals, including normal and abnormal behaviours
• Understand why animals show specific behaviours, linking behaviour to their needs and environment
• Demonstrate how to look after a range of animals, considering their feelings and physical needs, such as providing comfort and appropriate handling

What you'll be able to do

• Understand the importance of effective time management in both personal and professional contexts.
• Manage their time effectively by planning, prioritising, and organising tasks.

What you'll be able to do

• Identify and describe different methods of digital communication
• Distinguish between personal and professional communication methods and their appropriate use
• Explain the appropriate use of social media in the workplace, including relevant policies and procedures

What you'll be able to do

• Interact with and use digital systems effectively to meet specific needs and achieve desired outcomes
• Organise, store, and retrieve information appropriately using digital tools and techniques
• Know the need for adhering to safety and security practices when using digital systems and handling data
• Respond to common digital system problems by applying basic troubleshooting techniques

What you'll be able to do

• Demonstrate knowledge of past history in their local area
• Demonstrate knowledge of how to obtain simple historical information from different sources
• Create a record of findings related to local history

What you'll be able to do

• Recognise and understand the symbols and related vocabulary used in division
• Divide 2-digit whole numbers by single digit numbers and express any remainders appropriately
• Use a calculator to check division sums with no remainders to ensure accuracy
• Use and interpret the ÷ and = symbols in practical situations for solving division problems

What you'll be able to do

• Know about different drawing media, including pencils, charcoal, and pastels, and their properties.
• Know about common drawing and composition problems, such as proportion, perspective, and balance.
• Keep a personal sketchbook to record observations, ideas, and experiments.
• Know about health and safety considerations when using drawing materials and equipment.

What you'll be able to do

• Interact with others in a respectful and appropriate manner
• Demonstrate an awareness of own emotions when interacting with others
• Recognise the emotions of others during interactions
• Respond appropriately to the emotions of others

What you'll be able to do

• Identify a range of human emotions
• Recognise factors that can influence emotions in oneself
• Recognise factors that can influence emotions in others
• Describe techniques to help deal with strong emotions in oneself
• Describe techniques to help deal with strong emotions in others

What you'll be able to do

• Describe human emotions
• Identify what influences own emotions
• Describe how to deal with strong emotions

What you'll be able to do

• Understand the need for Health and Safety procedures at work
• Participate in tasks in a work-simulated environment
• Work as part of a team
• Identify different communication methods used at work

What you'll be able to do

• Perform musical pieces as part of an ensemble, using either an instrument or voice
• Comment on the quality and effectiveness of an ensemble performance, providing constructive feedback

What you'll be able to do

• Know about the principles of sustainability and environmental awareness in the context of cleaning operations
• Know about recycling practices and procedures relevant to the cleaning industry
• Know how cleaning operations can impact the environment, including potential pollution and resource depletion

What you'll be able to do

• Understand the importance of testing in the evaluation of a useable product to ensure its quality and functionality
• Understand the importance of evaluation in product development and demonstrate its impact on improving the product's design and performance
• Understand how effective team working skills contribute to a positive and productive working environment

What you'll be able to do

• Identify potential hazards when working around animals
• Describe safe working practices to minimise risks when working around animals
• Follow health and safety guidelines when feeding animals
• Identify the specific feeding requirements of different animals
• Prepare food according to the identified needs of the animals
• Carry out feeding tasks in a manner that meets the needs of the identified animals

What you'll be able to do

• Demonstrate an awareness of different filing methods and storage systems.
• Recognise the importance of following established filing procedures.

What you'll be able to do

• Know some common filing methods used in organisations
• Know about different types of storage systems used for filing
• Know the importance of following established filing procedures
• Follow a defined procedure to file specified information accurately
• Follow a defined procedure to retrieve specified information efficiently
• Follow a defined procedure to pass on specified information to the relevant person

What you'll be able to do

• Demonstrate an awareness of a filing method
• Demonstrate an awareness of a storage system
• Demonstrate an awareness of the importance of following filing procedures

What you'll be able to do

• Identify a range of job roles within the construction industry, including different trades, professions, and management positions.
• Identify factors for and against pursuing a career in the construction roles identified, considering aspects such as skills requirements, working conditions, and career progression opportunities.
• Select roles that present future employment opportunities based on industry trends, skills demands, and personal interests.
• Identify next steps towards a chosen career aim in the construction industry, such as further education, training programmes, apprenticeships, or entry-level job applications.

What you'll be able to do

• Know the different tools and equipment used in floristry and their specific purposes.
• Know about the various plant materials used in floristry, including their characteristics and suitability for different arrangements.
• Know about preservation and conditioning techniques used to extend the life of cut flowers and foliage.
• Know about simple design principles, such as colour, balance, and proportion, as applied to floristry.
• Know about basic construction techniques used in floristry, such as wiring, taping, and gluing.

What you'll be able to do

• Know how instructions are typically given in the workplace
• Follow instructions accurately in the workplace

What you'll be able to do

• Identify and describe the safe use of basic kitchen utensils and equipment
• Demonstrate the correct use of basic kitchen utensils and equipment
• Prepare a range of drinks using appropriate ingredients and equipment
• Present prepared drinks in a suitable manner
• Prepare simple snacks using appropriate ingredients and equipment
• Present prepared snacks in a suitable manner

What you'll be able to do

• Serve food and drinks to customers in a polite and efficient manner, following organisational procedures
• Follow setting up procedures for food and drink service, including preparing tables and ensuring adequate supplies
• Follow closing down procedures for food and drink service, including cleaning and storing equipment

What you'll be able to do

• Know different kitchen utensils and equipment and their appropriate uses
• Understand the importance of preparing balanced nutritious meals for health and well-being
• Prepare a range of hot and cold drinks safely and hygienically
• Know examples of fresh foods that do not need to be cooked and can be eaten raw
• Know about simple cooked snacks and their nutritional value
• Prepare simple hot and cold snacks safely and hygienically

What you'll be able to do

• Identify different kitchen utensils and equipment and their uses
• Explain how to prepare a balanced and nutritious meal, considering dietary needs and food safety
• Prepare a range of hot or cold drinks using appropriate methods and equipment
• Prepare simple hot or cold snacks, following recipes and hygiene guidelines

What you'll be able to do

• Read and write halves of quantities, using appropriate notation (e.g., 1/2).
• Read and write quarters of quantities, using appropriate notation (e.g., 1/4).
• Read and write tenths of quantities, using appropriate notation (e.g., 1/10).
• Identify equivalent fractions (e.g., 1/2 is equivalent to 2/4).
• Find halves of collections of items and shapes.
• Find quarters of collections of items and shapes.
• Recognise a tenth of a collection of items and shapes.

What you'll be able to do

• Understand how to promote healthy plant growth in a garden environment
• Understand how to care for a lawn, including mowing, feeding and watering
• Understand why, how and when to prune plants to encourage growth and maintain shape
• Know about common weeds and pests that affect garden plants and how to control them using appropriate methods

What you'll be able to do

• Identify equipment for garment making, including sewing machines, cutting tools, and measuring devices.
• Interact with others in a garment-making environment, demonstrating effective communication and teamwork.
• Make a garment, following instructions and using appropriate techniques.
• Apply processes to tackle basic problems encountered during garment making, such as fabric flaws or machine malfunctions.

What you'll be able to do

• Demonstrate the ability to groom pets or farm animals, adhering to relevant safety and hygiene standards.
• Select appropriate grooming tools and equipment for the specific animal and grooming task.
• Apply suitable grooming techniques to achieve the desired outcome for the pet or farm animal.

What you'll be able to do

• Demonstrate the ability to groom a small animal safely
• Select and use appropriate tools for grooming a small animal
• Select and use appropriate personal protective equipment when grooming a small animal

What you'll be able to do

• Describe methods of group and team communication
• Communicate verbally with group and team members in structured contexts
• Describe the role of the team leader
• Follow instructions from a team leader effectively

What you'll be able to do

• Describe different methods of group and team communication, such as verbal, non-verbal, and written
• Explain the importance of effective communication within a group or team
• Communicate verbally with group and team members in structured contexts, such as meetings or discussions
• Listen actively to the contributions of other team members
• Describe the role and responsibilities of a team leader
• Follow instructions from a team leader to complete assigned tasks
• Contribute to the team's objectives under the guidance of the team leader

What you'll be able to do

• Understand methods of group and team communication to facilitate effective collaboration
• Communicate verbally with group and team members in structured contexts to achieve common goals
• Understand the role of the team leader in guiding and supporting the team
• Follow instructions from the team leader to contribute to team success

What you'll be able to do

• Recognise the steps required to prepare for a basic hand care treatment.
• Demonstrate an awareness of how to provide a basic hand care treatment.

What you'll be able to do

• Demonstrate an awareness of the steps involved in preparing for a basic hand care treatment
• Demonstrate an awareness of the techniques required to provide a basic hand care treatment

What you'll be able to do

• Prepare the work area and equipment for a basic hand care treatment, ensuring hygiene and safety standards are met.
• Provide a basic hand care treatment, following correct procedures and demonstrating appropriate client care.

What you'll be able to do

• Prepare the work area and equipment for a basic hand care treatment.
• Provide a basic hand care treatment, including cleaning, filing, and moisturising.

What you'll be able to do

• Identify the different methods of payment accepted from retail customers, including cash, card, and electronic payments
• Describe the procedures for taking a cash payment from a customer accurately and securely
• Describe the procedures for taking a non-cash payment from a customer, such as card or electronic payment, accurately and securely

What you'll be able to do

• Identify the different methods of payment accepted from retail customers.
• Recognise the risks involved in handling payments in a retail environment.
• Describe the cashier’s responsibility for providing service at the payment point.

What you'll be able to do

• Extract information accurately and efficiently from a given list of data
• Sort objects effectively using a single, specified criterion
• Classify objects accurately and consistently using a single, defined criterion
• Represent data clearly and concisely in simple charts and diagrams, including tally charts and bar charts

What you'll be able to do

• Extract information accurately from tables and lists
• Extract information accurately from diagrams
• Make numerical comparisons from block graphs to identify differences
• Sort objects effectively using two defined criteria
• Collect numerical information from a given source
• Represent collected information in a suitable format

What you'll be able to do

• Extract information from charts, tables and diagrams accurately.
• Interpret information from charts, line graphs, tables and diagrams correctly.
• Make numerical comparisons from bar charts, line graphs or pictograms.
• Collect and record numerical information systematically.
• Organise and represent information in a clear and understandable format.

What you'll be able to do

• Identify the different methods of payment accepted from customers in a salon environment
• Recognise the potential risks involved in handling payments, including cash, card, and electronic transactions
• Explain the cashier’s responsibilities for providing excellent customer service at the payment point, including processing payments accurately and efficiently

What you'll be able to do

• Explain why and how to keep fit
• Demonstrate how to interact with others in a health and fitness setting
• Participate in structured activities to develop health and fitness
• Complete a simple training programme
• Apply safe working practices when participating in health and fitness activities
• Review own performance and personal skills

What you'll be able to do

• Know about established health and safety procedures relevant to a specific work environment.
• Recognise commonly used health and safety signs and symbols within a work environment.

What you'll be able to do

• Identify and describe health and safety procedures relevant to a work environment.
• Explain the importance of following health and safety procedures in a work environment.
• Follow health and safety procedures correctly in a work environment.
• Identify potential hazards and risks in a work environment.
• Respond appropriately to health and safety instructions and guidance in a work environment.

What you'll be able to do

• Explain the meaning and importance of health and safety procedures in a work environment
• Recognise common health and safety signs and symbols and their associated meanings

What you'll be able to do

• Understand the importance of health and safety regulations in a catering environment
• Understand the importance of food safety practices in a catering environment
• Demonstrate how to maintain personal safety, cleanliness and hygiene in a catering environment
• Demonstrate how to maintain a clean and hygienic work area

What you'll be able to do

• Know the relevant safety rules when working with animals to minimise risks
• Use a piece of equipment safely when working with animals, following established procedures
• Know where to store different types of equipment safely when working with animals, adhering to safety guidelines
• Recognise when equipment is unsafe for use and report accordingly

What you'll be able to do

• Explain why personal fitness is important
• Recognise the role that exercise plays in a healthy lifestyle
• Identify the role of a balanced diet in promoting personal good health
• Explain the importance of personal hygiene and good grooming
• Identify the basic issues of sex education and contraception
• Take responsibility for own health and lifestyle through action planning for the future

What you'll be able to do

• Know why maintaining personal fitness is important for overall health and well-being
• Know the role that regular exercise plays in contributing to a healthy lifestyle
• Identify the role of a balanced diet in promoting personal good health and preventing illness
• Know the importance of maintaining personal hygiene and good grooming practices
• Identify the basic issues related to sex education and contraception

What you'll be able to do

• Recognise the different types of hospitality services provided at various events, such as catering, accommodation, and entertainment.
• Identify the specific hospitality requirements for different types of events, considering factors like guest numbers, budget, and event theme.
• Develop a plan for a hospitality event, including details of the services to be provided, resources required, and a timeline for implementation.
• Outline the key considerations for managing a hospitality event, such as staffing, logistics, and customer service.

What you'll be able to do

• Identify and locate basic external car parts
• Identify and locate basic internal car parts

What you'll be able to do

• Identify the location of basic external car parts.
• Identify the location of basic internal car parts.

What you'll be able to do

• Identify and locate basic external car parts
• Identify and locate basic internal car parts

What you'll be able to do

• Know about different types of exercise and fitness activities available
• Demonstrate relevant work skills through participation in exercise and fitness activities
• Review own performance in exercise and fitness activities, identifying areas for improvement

What you'll be able to do

• Set out basic brickwork structures
• Build basic brickwork structures
• Work safely and communicate effectively
• Clear the work area after bricklaying tasks
• Clean and store tools and equipment

What you'll be able to do

• Produce basic carpentry joints
• Build basic carpentry structures
• Fit architrave and skirting
• Work safely and communicate effectively
• Clear the work area after carpentry tasks
• Clean and store tools and equipment

What you'll be able to do

• Know the importance of health and safety in cleaning, and the legal requirements related to it.
• Know about common risks and hazards when cleaning, such as slips, trips, and falls, and exposure to hazardous substances.
• Stay safe when cleaning, including using appropriate personal protective equipment (PPE) and following safe working practices.

What you'll be able to do

• Know about common risks and hazards when working in construction
• Know how health and safety requirements are communicated when working in construction
• Know about protective measures that are used when working in construction
• Know about own and employer’s health and safety responsibilities when working in construction
• Know about the importance of good housekeeping and hygiene when working in construction

What you'll be able to do

• Prepare surfaces for painting
• Apply paint to different types of surface
• Work safely and communicate effectively
• Clear the work area after painting tasks
• Clean and store tools and equipment

What you'll be able to do

• Carry out basic plastering preparations
• Carry out basic plastering techniques
• Work safely and communicate effectively with colleagues and supervisors
• Clear the work area after plastering tasks
• Clean and store tools and equipment correctly

What you'll be able to do

• Demonstrate the ability to cut plumbing materials accurately
• Demonstrate the ability to bend plumbing materials to required angles
• Demonstrate the ability to form basic plumbing systems according to specifications
• Work safely at all times when undertaking plumbing tasks
• Communicate effectively with colleagues and supervisors
• Demonstrate the ability to clear the work area after completing plumbing tasks
• Demonstrate the ability to clean plumbing tools and equipment after use
• Demonstrate the ability to store plumbing tools and equipment correctly

What you'll be able to do

• Prepare surfaces effectively for tiling
• Cut and apply tiles accurately
• Work safely and communicate effectively with others during tiling activities
• Clear the work area thoroughly after completing tiling tasks
• Clean and store tools and equipment correctly after tiling tasks

What you'll be able to do

• Describe the business administration sector
• Identify employment opportunities in business administration
• Describe how to progress into a chosen job role in the business administration sector

What you'll be able to do

• Describe the nature and scope of the care sector
• Identify different types of organisations where care is provided
• Outline various job roles available within the care sector
• Demonstrate the ability to progress into a chosen job role within the care sector

What you'll be able to do

• Know about the different aspects of the childcare sector
• Know about the various employment opportunities available in childcare
• Progress into a chosen job role within the childcare sector

What you'll be able to do

• Know about the structure and scope of the cleaning industry
• Know about different organisations that provide cleaning services
• Know about the range of jobs available in the cleaning sector
• Identify progression routes into a chosen cleaning job

What you'll be able to do

• Understand what customer service involves, including meeting customer needs and resolving issues
• Understand the benefits of good customer service to an organisation, such as increased customer loyalty and positive reputation
• Know about employment opportunities in customer service, including different roles and career pathways

What you'll be able to do

• Recognise key stages in language development and communication in children from birth to 5 years old.
• Describe how to support language and communication skills development in children.
• Identify links between language and non-verbal communication skills.

What you'll be able to do

• Identify own digital skills
• Recognise different digital devices
• Connect to the internet
• Use the internet to complete basic tasks

What you'll be able to do

• Understand the term ‘front of house’ and the different roles which deliver front of house services within an organisation
• Take customer bookings accurately and efficiently

What you'll be able to do

• Know the duties required when working in horticulture
• Know the procedures required when working in horticulture
• Know the requirements for working in horticulture
• Know about the different types of tools used when working in horticulture
• Know about the different types of equipment used when working in horticulture
• Use tools safely in horticulture
• Use equipment safely in horticulture

What you'll be able to do

• Define the term ‘housekeeping’ and identify the different roles involved in delivering housekeeping services
• Demonstrate how to clean a specified area according to given instructions and standards
• Demonstrate the ability to complete a room turnover efficiently and effectively

What you'll be able to do

• Understand the purpose of the logistics sector
• Identify different organisations operating within the logistics sector
• Recognise various job roles available in the logistics sector

What you'll be able to do

• Describe different types of mental health problems
• Identify the support available to people who have problems with their mental health
• Explain how to maintain positive mental health

What you'll be able to do

• Know about the possible causes of mental health problems
• Know about the signs or symptoms that may indicate mental health problems
• Know the support services available to people who have problems with their mental health
• Maintain positive mental health and well-being

What you'll be able to do

• Identify the possible causes, signs or symptoms of mental ill health
• Identify the support available to people who have issues with their mental health
• Describe how to maintain positive mental health

What you'll be able to do

• Know how vehicle engines work, including the function of key components
• Remove and refit specified components on a vehicle’s engine, following correct procedures

What you'll be able to do

• Know about the different sectors within the motor vehicle maintenance industry
• Know about employment opportunities in motor vehicle maintenance
• Progress into a chosen job role in the motor vehicle maintenance sector

What you'll be able to do

• Know about the different sectors and roles within the production industry
• Know about the various employment opportunities available in the production sector
• Progress into a chosen job role within the production sector, demonstrating the necessary skills and knowledge

What you'll be able to do

• Recognise the key aspects of the resistant materials production sector
• Identify employment opportunities within the field of design technology

What you'll be able to do

• Identify and describe different types of retailers, such as supermarkets, department stores, and independent shops
• Describe the characteristics of different retail environments
• Identify and describe various retail job roles, such as sales assistant, cashier, and stock assistant
• Describe the responsibilities associated with different retail job roles

What you'll be able to do

• Inspect a vehicle exhaust system for damage, leaks, and corrosion.
• Remove and replace a vehicle exhaust component, following correct procedures and safety guidelines.

What you'll be able to do

• Describe how to check vehicle lubrication systems
• Explain how to maintain vehicle lubrication systems

What you'll be able to do

• Explain the purpose and importance of the logistics sector
• Identify organisations that provide warehousing services within the logistics sector
• Outline various job roles available in warehousing
• Demonstrate the ability to progress into a chosen job role within warehousing

What you'll be able to do

• Describe the different sectors within the animal care industry
• Identify various employment opportunities available in the animal care sector
• Demonstrate how to progress into a chosen job role within the animal care sector

What you'll be able to do

• Know about the different roles and responsibilities within the hair and beauty sector.
• Know about the various employment opportunities available in a hair and beauty salon, including entry requirements and career pathways.
• Identify the steps required to progress into a chosen job role within the hair and beauty industry, such as further training or work experience.

What you'll be able to do

• Describe the purpose and function of the construction sector within the wider economy
• Identify different types of construction plant and their uses
• Identify organisations that operate construction plant, such as construction companies and plant hire firms
• Describe different job roles that involve operating construction plant, such as plant operator and site foreman
• Identify steps to progress into a chosen job role operating construction plant, such as training courses and apprenticeships

What you'll be able to do

• Know about different types of performance venues, such as theatres, concert halls, and outdoor spaces
• Know about different roles for performers in the performing arts, such as actors, dancers, and musicians
• Know about non-performance roles in performance venues, such as stage managers, lighting technicians, and front-of-house staff
• Report on a performance, providing a basic description and personal response

What you'll be able to do

• Identify who an organisation’s customers are.
• Distinguish between internal and external customers of an organisation.
• Describe the different needs of customers.
• Describe how to effectively manage customer expectations.

What you'll be able to do

• Know some common garden habitats and their characteristics
• Understand the role of wildlife in maintaining a healthy garden ecosystem
• Encourage wildlife which is useful in the garden, such as pollinators and pest controllers

What you'll be able to do

• Read and interpret distance in everyday situations
• Measure length
• Record measurements
• Estimate length in practical contexts

What you'll be able to do

• Measure capacity using appropriate tools and units.
• Estimate capacity of different containers.
• Measure weight using appropriate tools and units.
• Order weights from lightest to heaviest.
• Estimate weight of different objects.

What you'll be able to do

• Identify a range of special dietary needs of individuals, including allergies, intolerances, and medical conditions
• Describe the types of food that should be avoided or included for specific dietary needs
• Plan a meal that meets the specific dietary needs of an individual
• Explain the importance of accurately identifying and meeting the special dietary needs of individuals
• Describe the potential consequences of not meeting the special dietary needs of individuals
• Explain the importance of communicating dietary information clearly to others

What you'll be able to do

• Explore mindfulness exercises and techniques to benefit personal wellbeing and reduce stress

What you'll be able to do

• Recognise and identify different coins and notes in circulation
• Select the correct coins and notes to represent whole numbers from 1 to 200
• Calculate the total cost of purchasing more than one item
• Calculate the correct change from given amounts after a purchase

What you'll be able to do

• Add amounts of money using decimal notation accurately.
• Subtract amounts of money using decimal notation accurately.
• Use money in decimal notation in everyday contexts, including checking answers to calculations.

What you'll be able to do

• Identify factors to consider when moving animals to new accommodation, including animal welfare and safety
• Describe the different types of accommodation suitable for various animals
• Explain the importance of preparing new accommodation before moving animals
• Work effectively with others to move an animal safely and humanely
• Prepare the new accommodation to meet the animal's needs
• Monitor the animal's well-being during and after the move

What you'll be able to do

• Know symbols and related vocabulary for multiplication
• Multiply whole numbers up to 12
• Use a calculator to check answers using whole numbers
• Use and interpret x and = in practical situations for solving problems

What you'll be able to do

• Multiply two-digit whole numbers by single-digit whole numbers.
• Multiply two-digit whole numbers by double-digit whole numbers.
• Apply multiplication of two-digit whole numbers by single and double digits in everyday contexts.
• Check answers to multiplication calculations using appropriate methods.
• Divide three-digit whole numbers by single-digit whole numbers, expressing remainders correctly.
• Divide three-digit whole numbers by double-digit whole numbers, expressing remainders correctly.
• Divide two-digit whole numbers by a single digit in everyday contexts.
• Check answers to division calculations using appropriate methods.

What you'll be able to do

• Identify different types of equipment used for needle or textile crafts
• Use needle/textile craft equipment safely and effectively
• Interact with others in a positive and constructive manner while undertaking needle/textile craft activities
• Complete a needle/textile project to a satisfactory standard
• Identify problems when understanding needle/textile craft activities and instructions
• Resolve problems when undertaking needle/textile craft activities, seeking assistance when necessary
• Show basic awareness of safe working practices in relation to needle/textile crafts
• Review own performance and personal skills development in relation to needle/textile crafts

What you'll be able to do

• Count reliably up to 100.
• Read and write numbers up to 200.
• Identify the place value of digits in three-digit whole numbers up to 200.
• Order numbers up to 200 from smallest to largest and vice versa.
• Approximate numbers by rounding to the nearest 10.

What you'll be able to do

• Count up to 20 including zero.
• Count back from 20.
• Know the written form of numbers from 0 to 20.
• Order digits from 0 to 20.

What you'll be able to do

• Describe how to prepare a surface for painting
• Demonstrate how to use painting materials and equipment
• Demonstrate how to use simple painting techniques
• Explain relevant health and safety considerations

What you'll be able to do

• Understand how to access information about local leisure activities
• Participate actively in local leisure activities
• Know some of the key benefits of participating in leisure activities, such as improved health and social interaction
• Maintain health and safety when participating in leisure activities, including risk assessment and emergency procedures

What you'll be able to do

• Demonstrate an awareness of how to express feelings, emotions, and ideas through mime, dancing, or acting
• Demonstrate an awareness of how to effectively use performance space to enhance a performance

What you'll be able to do

• Express feelings, emotions and ideas through mime
• Express feelings, emotions and ideas through dancing
• Express feelings, emotions and ideas through acting
• Contribute to a dramatic performance as part of a group
• Use performance space effectively during a dramatic performance

What you'll be able to do

• Demonstrate an awareness of how to express feelings, emotions and ideas through mime, dancing or acting
• Demonstrate an awareness of how to use performance space effectively

What you'll be able to do

• Recognise the influence of good communication skills on others.
• Understand the importance of personal presentation style in different situations.
• Demonstrate positive behaviour when interacting with others.
• Manage own behaviour in a professional and appropriate manner.

What you'll be able to do

• Understand what is meant by income and expenditure and how they relate to personal finances.
• Understand ways to deal with living on a limited budget, including prioritising spending and finding cost-saving measures.
• Undertake financial transactions, such as paying bills and using cash machines.
• Understand key financial information on everyday documents, such as bank statements and utility bills.
• Understand what saving means and the benefits of saving money.
• Produce a simple budget plan, outlining income and expenditure.

What you'll be able to do

• Define what is meant by ‘money to spend’ or income.
• Recognise the importance of not spending more money than you have available.

What you'll be able to do

• Understand the meaning and purpose of budgeting.
• Understand the meaning and importance of saving money.
• Interpret financial information presented on everyday documents such as bank statements and utility bills.

What you'll be able to do

• Stay safe at home by identifying and avoiding potential hazards
• Stay safe from other’s behaviour, including recognising and responding to inappropriate or threatening situations
• Know basic emergency aid techniques to provide assistance in common emergency situations
• Know and recognise familiar health and safety signs and their meanings

What you'll be able to do

• Describe the process of warming up before physical activity
• Describe the process of relaxation after physical activity
• Use improvisation techniques in a physical performance
• Use role-play techniques in a physical performance
• Contribute to the creation of a short physical performance
• Comment on own contribution to a physical performance, identifying strengths and areas for improvement
• Identify health and safety requirements to undertake physical activity

What you'll be able to do

• Pick goods to fulfil orders
• Assemble orders to fulfil orders
• Pick goods accurately to fulfil orders
• Assemble orders accurately to fulfil orders

What you'll be able to do

• Demonstrate an awareness of the factors involved in planning a countryside walk.
• Demonstrate an awareness of how to participate safely and responsibly in a countryside walk.

What you'll be able to do

• Plan a countryside walk, taking into account relevant factors such as weather conditions and terrain
• Participate in at least two countryside walks, following planned routes and adhering to safety guidelines
• Review own performance during and after the walks, identifying areas for improvement

What you'll be able to do

• Identify the key considerations when planning a countryside walk, such as route, weather conditions, and safety
• Describe the equipment and resources needed for a planned countryside walk
• Participate in a planned countryside walk, following instructions and guidelines
• Demonstrate appropriate behaviour and respect for the environment during the walk
• Review own performance during the walk, identifying areas for improvement
• Reflect on the challenges and successes experienced during the walk

What you'll be able to do

• Prepare the necessary materials and equipment for planting in containers
• Prepare the container with appropriate soil or growing medium
• Plant seeds, seedlings, or plants in the prepared container
• Leave the work area clean and tidy after planting, disposing of waste materials appropriately

What you'll be able to do

• Produce a simple design for planting a decorative container, considering factors such as colour and plant type
• Prepare the necessary materials and equipment for planting a decorative container
• Plant and maintain a decorative container, including watering and feeding techniques

What you'll be able to do

• Describe how to produce a simple design for planting a decorative container
• Describe how to prepare for planting a decorative container
• Describe how to plant and maintain a decorative container

What you'll be able to do

• Produce a simple design for planting a decorative container, considering colour, texture, and plant compatibility
• Prepare the necessary materials and equipment for planting a decorative container, including compost, plants, and tools
• Plant and maintain a decorative container, following best practices for watering, feeding, and pruning

What you'll be able to do

• Describe the principles of design in floristry
• Plan and prepare effectively for the construction process of a floral arrangement
• Construct a floral arrangement to a defined specification
• Review their own work and identify areas for improvement

What you'll be able to do

• Define the meaning of prejudice in a social context.
• Define the meaning of discrimination in a social context.
• Describe how attitudes are formed and how they can lead to prejudice and discrimination.

What you'll be able to do

• Define prejudice and discrimination
• Explain how attitudes are formed
• Describe the potential consequences of prejudice and discrimination on individuals
• Describe the potential consequences of prejudice and discrimination on society
• Explain the need for Equality law in society

What you'll be able to do

• Recognise and define the meaning of prejudice
• Indicate and explain the meaning of discrimination
• Demonstrate an awareness of how attitudes are formed and influenced

What you'll be able to do

• Identify their personal qualities, prior learning, skills and experience
• Understand how to address opportunities and challenges during this learning programme
• Develop a plan to overcome challenges and achieve personal goals

What you'll be able to do

• Explain the importance of sterilising and disinfecting tools and equipment in a salon environment, and describe the correct procedures to follow
• Prepare a treatment area for a treatment safely, hygienically, and in accordance with salon procedures, ensuring all necessary equipment and materials are readily available
• Demonstrate how to clear and clean a treatment area after treatment, disposing of waste appropriately and sanitising surfaces to maintain a hygienic environment

What you'll be able to do

• Explain the importance of sterilising and disinfecting tools and equipment in a salon environment.
• Describe the correct procedures for sterilising and disinfecting different types of salon tools and equipment.
• Explain how to prepare a treatment area safely and hygienically, following salon procedures.
• Describe the steps involved in clearing and cleaning a treatment area after a treatment, adhering to hygiene and safety standards.

What you'll be able to do

• Explain the importance of sterilising and disinfecting tools and equipment in a salon environment, and describe the correct procedures
• Prepare a treatment area for a treatment, ensuring it is safe, hygienic, and compliant with salon procedures
• Clear and clean a treatment area effectively after a treatment, following established protocols

What you'll be able to do

• Demonstrate an awareness of sterilising and disinfecting tools and equipment.
• Demonstrate an awareness of how to prepare a treatment area for a treatment safely, hygienically and with regards to salon procedures.
• Demonstrate an awareness of how to clear and clean a treatment area after treatment.

What you'll be able to do

• Know about the different methods of transporting goods, including road, rail, sea, and air.
• Prepare goods for transport, including appropriate packaging and labelling to ensure safe delivery.
• Safely and efficiently load packaged goods onto transport vehicles, following correct procedures and using appropriate equipment.

What you'll be able to do

• Identify how to address personal challenges when preparing for further learning and employment.
• Understand how own skills, strengths and qualities relate to a potential learning progression or career opportunity.
• Describe how to plan for transition to the next stage of learning or work.