The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Total Recordable Incident Rate (TRIR)
The number of work-related injuries or illnesses per 100 full-time workers that require medical treatment beyond first aid.
Target · Reduce by 15% year-on-yearIf our TRIR was 1.2 last year, we'd expect it to be 1.02 or lower this year. This shows a real improvement in workplace safety, not just luck.
Audit Non-Conformance Rate (Major & Minor)
The number of non-conformances identified during external ISO or regulatory audits.
Target · Zero Major Non-conformances; Max 3 Minor Non-conformances per audit cycleAchieving ISO 45001 re-certification with no major findings and only two minor observations means our systems are robust and well-managed.
Cost of Non-Conformance (CoNC)
The financial cost associated with non-compliant activities, including fines, rework, waste, warranty claims, and recall costs.
Target · Reduce CoNC by £250,000 annuallyIdentifying and fixing a process flaw that was causing £60K in product rework each quarter would be a direct win here, saving £240K a year.
Regulatory Fines & Penalties
The total monetary value of fines or penalties incurred due to breaches of environmental, health, or safety regulations.
Target · Zero regulatory fines or penaltiesSuccessfully navigating a complex environmental permit renewal without any non-compliance issues or associated fines, saving potential tens of thousands.
Insurance Premium Reduction
The measurable reduction in corporate insurance premiums (e.g., liability, workers' compensation) due to demonstrable improvements in risk management.
Target · Influence a 5-10% reduction in relevant premiumsPresenting a robust EHSQ programme and a declining incident rate to our insurers, leading to a £100K saving on our annual premium.
EHSQ Culture Maturity
The observable shift towards a proactive, 'Just Culture' where safety and quality are embedded values, not just rules.
- Increased near-miss reporting rates (a good sign, indicating trust), unsolicited positive feedback from employees on safety initiatives, senior leaders actively championing EHSQ, positive results from anonymous safety climate surveys, and a noticeable reduction in 'pencil-whipping' behaviour.
Strategic Influence & Board Engagement
How effectively you integrate EHSQ considerations into broader business strategy and gain buy-in from the executive team and board.
- Regular invitations to strategic planning meetings, EHSQ being a standing agenda item at board meetings, board members actively asking informed questions about EHSQ performance and risks, EHSQ risks being formally integrated into the enterprise risk register, and your recommendations being adopted at a senior level.
Regulatory Relationship Management
The quality and effectiveness of our relationships with key regulatory bodies.
- Proactive engagement with regulators on upcoming changes, constructive dialogue during inspections rather than adversarial interactions, positive feedback from regulators on our transparency and responsiveness, and a history of successful permit applications and renewals without major contention.
Talent Development & Team Leadership
Your ability to build, mentor, and retain a high-performing EHSQ team.
- Low team turnover, successful internal promotions, positive 360-degree feedback from your direct reports and peers, your team members being recognised as subject matter experts, and a clear succession plan for key roles within your department.