The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
IT Helpdesk / Support Engineer
1-2 yearsSkills to master
- Troubleshooting, basic networking, understanding user behaviour, incident logging, customer communication.
You're ready to move on when
- You've shown a keen interest in security aspects of IT support (e.g., password policies, phishing awareness).
- You proactively investigate root causes of security-related issues, not just fix symptoms.
- You've completed some basic security certifications or online courses in your own time.
- 2
Junior System Administrator
1-2 yearsSkills to master
- Server management (Linux/Windows), user and access management, patching, basic scripting, understanding system vulnerabilities.
You're ready to move on when
- You're actively involved in securing the systems you manage (e.g., hardening servers, configuring firewalls).
- You understand the impact of misconfigurations on security.
- You're comfortable with command-line tools and basic automation.
- 3
Graduate / Apprentice Programme
0-1 yearSkills to master
- Structured learning, foundational IT concepts, teamwork, project work, professional communication.
You're ready to move on when
- You've completed a degree or apprenticeship in a relevant technical field.
- You've undertaken security-focused projects or modules during your studies.
- You demonstrate a strong aptitude for learning and problem-solving.


