The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Change Coordinator / Project Coordinator
1-2 years in a junior roleSkills to master
- Organisational skills, diligent task execution, basic communication drafting, understanding project lifecycles, and learning the fundamentals of change methodologies.
You're ready to move on when
- Consistently delivers assigned tasks on time and to a high standard.
- Proactively identifies potential issues and escalates appropriately.
- Demonstrates a keen interest in the 'people side' of projects.
- Can draft clear, error-free communications without heavy supervision.
- 2
Business Analyst / Process Analyst
2-3 years in an analysis roleSkills to master
- Process mapping, requirements gathering, stakeholder interviewing, data analysis, and translating technical details into business language. You'll need to develop your 'people' skills more.
You're ready to move on when
- Excels at understanding and documenting 'as-is' and 'to-be' processes.
- Can identify human impact points from process changes.
- Shows a desire to move beyond technical specifications to user adoption.
- Good at building rapport with business users during interviews.
- 3
HR Specialist / L&D Coordinator
2-4 years in an HR or Learning & Development roleSkills to master
- Understanding employee needs, designing and delivering training, managing internal communications, and supporting employee engagement. You'll need to learn more about project delivery.
You're ready to move on when
- Strong empathy for employee challenges during organisational shifts.
- Proven ability to design and deliver effective learning interventions.
- Skilled in crafting internal communications that resonate with staff.
- Demonstrates an interest in the broader business context of change, not just the HR aspects.


