UK

United Kingdom · Business transformation and change · Senior (5-8 years)

Senior Cultural Transformation Consultant

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandSenior (5-8 years)
  • Direct reportsNo direct reports
  • Reports toManager, Cultural Transformation
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Senior Change Specialist · Organisational Development Lead · Culture & Engagement Manager

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

Level 6 Award in Leading Organisational Change Institute of Sales Professionals · Level 6 · covers 1 of 10 standards
Level 6 Certificate in Professional Sales Institute of Sales Professionals · Level 6 · covers 1 of 10 standards
Pearson Edexcel Level 5 NVQ Diploma in Construction Management (Sustainability) Pearson Education Ltd · Level 5 · covers 1 of 10 standards
FDQ Level 3 Certificate For Proficiency in Food Management FDQ Limited · Level 3 · covers 1 of 10 standards
IAO Level 3 Diploma in Leadership and Management Innovate Awarding · Level 3 · covers 1 of 10 standards
Focus Awards Level 4 NVQ Diploma in Customer Service (RQF) Focus Awards Limited · Level 4 · covers 1 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Lead Organisational Change Level 6 Award in Leading Organisational Change
Support the culture of an organisation Pearson Edexcel Level 5 NVQ Diploma in Construction Management (Sustainability)
Understand how to contribute to the development of an organisational culture in a food business FDQ Level 3 Certificate For Proficiency in Food Management
Change leadership IAO Level 3 Diploma in Leadership and Management
Initiate and implement operational change Focus Awards Level 4 NVQ Diploma in Customer Service (RQF)

The future skills this job leans on

Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Change Fluency taking people through change
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Your Plan Illustration

Built for Senior Cultural Transformation Consultant

5 units that map to this job, from the qualifications that cover it.

  1. Lead Organisational Change Institute of Sales Professionals · covers 1 of 10 standards Level 6
  2. Support the culture of an organisation Pearson Education Ltd · covers 1 of 10 standards Level 5
  3. Understand how to contribute to the development of an organisational culture in a food business FDQ Limited · covers 1 of 10 standards Level 3
  4. Change leadership Innovate Awarding · covers 1 of 10 standards Level 3
  5. Initiate and implement operational change Focus Awards Limited · covers 1 of 10 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Cultural Transformation Consultant?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Data-Driven Culture Diagnostics
  • Digital Adoption Platforms (DAPs) Expertise
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Cultural Transformation Consultant plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This job involves leading lasting changes to how people work and think in an organisation. It means helping people adopt new ways of working, beyond writing a plan. It focuses on shifting mindsets and behaviours, which is often harder than building a new system. It involves leading specific projects that reshape culture directly.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Glint / Peakon (or similar employee listening platforms) Advanced

Designing custom pulse surveys, configuring complex reporting dashboards, training managers on interpreting their team's results, and extracting data for deeper analysis.

Qualtrics / SurveyMonkey (or similar survey tools) Expert

Building sophisticated surveys with advanced logic (branching, display logic), integrating with HRIS for targeted distribution, and performing initial statistical analysis within the platform.

Tableau / Power BI (or similar data visualisation tools) Advanced

Connecting data sources (e.g., from Glint, Qualtrics), building new dashboards to track change adoption KPIs, and telling a compelling story with data for project updates.

Asana / Jira (or similar project management tools) Expert

Designing and building entire project plans for change initiatives, managing cross-functional dependencies, creating status reporting templates, and tracking your own workstreams meticulously.

Confluence / Notion (or similar knowledge management tools) Advanced

Designing the information architecture for the transformation programme's knowledge hub, creating templates and playbooks for change activities, and ensuring project documentation is clear and accessible.

Workday HCM / SAP SuccessFactors (or similar HRIS) Advanced

Extracting and combining HRIS data (e.g., attrition, performance ratings) with survey data to find correlations and deeper insights into cultural dynamics.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Project Methodology & Approach Proposes options to supervisor; supervisor makes final decision. Recommends approach based on project context; manager approves. Defines and selects appropriate methodologies for assigned projects; consults manager on significant deviations from standard frameworks.
Communication Strategy for a Workstream Drafts communications following templates; supervisor reviews and approves. Develops communication plan for a specific audience; manager reviews key messages. Designs and executes comprehensive communication strategies for entire projects; ensures alignment with overall programme messaging; manager informed.
Budget Allocation for a Project Activity Identifies needs; supervisor approves all spend. Manages spend up to £1,000 independently; escalates anything above. Manages project-level budgets up to £5,000 independently; consults manager for anything above £5,000 or significant variances.
Stakeholder Engagement Plan Identifies key stakeholders; supervisor defines engagement approach. Develops engagement plan for routine stakeholders; manager reviews for critical ones. Designs and executes complex stakeholder engagement strategies; identifies and manages resistance; informs manager of critical issues.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Change Adoption Rate
This tracks how many people are actually using a new process, system, or behaviour after a change initiative you've led.
Target · Achieve 85-90% adoption for key processes within 3-6 months post-launch.

If we roll out a new CRM, you'd track how many sales reps are logging calls in the new system versus the old spreadsheet. We'd aim for, say, 90% of reps using the new system consistently after three months.

Employee Sentiment Lift
We'll look at how employee attitudes and engagement scores improve in areas directly impacted by your change projects.
Target · Increase relevant Glint/Peakon scores by 5-10 points in target departments post-intervention.

After a project focused on improving cross-team collaboration, you'd see a 7-point jump in the 'My team works well with other teams' score in the next quarterly survey for that department.

Change Initiative Completion Rate
This is about delivering your assigned change workstreams on time and within the agreed scope.
Target · Complete 95% of planned change activities (e.g., workshops, communications, training modules) on schedule.

You're leading the communication plan for a new HR system. All 12 planned emails, 3 town halls, and 2 manager briefings are delivered by their deadlines, hitting 100% completion.

Project Budget Adherence
Managing the costs associated with your specific change projects, like external facilitators or communication tools.
Target · Keep project spend within a 5% variance of the allocated budget (typically £10K-£50K per project).

You had £25,000 for a series of workshops. You spend £24,000, coming in under budget by £1,000, which is a 4% variance and well within target.

Quality of Change Strategy & Planning
How robust, thoughtful, and practical your change plans are, and how well they anticipate potential issues.
  • Your change plans are praised by project leads for their clarity and foresight. You proactively identify and mitigate risks. You get positive feedback from managers on the usability of your tools and templates. Your manager rarely needs to make significant edits to your strategic documents.
Stakeholder Engagement & Influence
Your ability to build relationships, get people on board, and manage expectations across different levels of the business.
  • You're regularly sought out for advice by project managers and HRBPs. You successfully navigate tricky conversations with resistant VPs. You build strong coalitions of 'change champions' who advocate for your initiatives. People trust you and feel heard when you engage with them.
Mentorship & Team Contribution
How effectively you support and develop junior team members, and how you contribute to our team's overall knowledge.
  • Junior colleagues actively seek your guidance and give positive feedback on your coaching. You share lessons learned and best practices with the team. You contribute to developing new tools or templates that benefit everyone. You proactively offer help when others are stuck.
Problem Solving & Adaptability
Your ability to tackle unexpected challenges during a change project and adjust your approach effectively.
  • When a project hits a roadblock, you don't just escalate
  • you come with proposed solutions. You can pivot your plans quickly when priorities shift. You learn from setbacks and apply those lessons to future projects. You stay calm and pragmatic when things get messy.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Making a Tangible Human Impact

You'll get a real buzz from seeing people embrace a new way of working, or hearing positive feedback from a team you've helped through a difficult transition. It's about helping people feel more engaged and effective.

After a series of workshops you led, a manager tells you their team's morale has visibly improved and they're collaborating better. That's your fuel.

Solving Complex People Problems

You enjoy dissecting why people are resisting a change, figuring out the root causes, and then designing creative solutions that actually work. It's like being a detective for organisational behaviour.

When a new system isn't being adopted, you'll dig into the 'why' – is it lack of training? Fear of failure? A clunky interface? Then you'll build a plan to fix it.

Building Consensus and Trust

You'll thrive on bringing different groups together, finding common ground, and building the relationships necessary to move big initiatives forward. It's about being the glue that holds things together during change.

Successfully getting two historically siloed departments to agree on a new shared process, seeing them actually work together effectively for the first time.

What frustrates people
  • The Executive 'Say-Do' Gap: Your biggest challenge will be leaders who champion transformation in town halls but fail to model the new behaviours in their own staff meetings. It's incredibly frustrating when your efforts are undermined by inconsistent leadership actions.
  • 'ROI for the Fluffy Stuff': You will be constantly pressured to provide hard ROI metrics for initiatives (like building trust or psychological safety) that are foundational, long-term, and notoriously difficult to quantify. You need to be comfortable advocating for the 'soft' stuff with 'hard' data where possible, but also accepting its inherent complexity.
  • Change Fatigue is Real: After the 3rd re-org in 18 months, you'll be trying to engage an exhausted workforce that has become cynical and resistant to any new initiative, no matter how well-intentioned. It's like pushing water uphill sometimes.
  • The Sacrificial Pilot: Pouring your heart into a successful pilot program only to see it shelved due to a 'shift in strategic priorities' or a quarterly budget cut. It happens, and you need to be able to learn and move on.
  • Being the Corporate Therapist: You are often the confidential sounding board for everyone's anxiety, frustration, and fear related to the change, which can be emotionally draining. You'll need good coping strategies and boundaries.
  • Derailment by Re-org: Your meticulously planned, 12-month change roadmap is rendered obsolete overnight by an unexpected leadership change or business unit restructuring. You'll need to be incredibly adaptable and able to re-plan quickly.
What this role does not give you
  • A predictable, unchanging work environment – things shift constantly here.
  • Instant gratification – cultural change is a long game, not a quick win.
  • Complete control – you'll influence far more than you'll command.
  • A purely analytical role – you'll be working with people, emotions, and messy human dynamics every day.

8Who you work with

This role directly drives the successful adoption of new strategies and processes by ensuring our people are ready, willing, and able to change. You'll reduce resistance, speed up implementation, and ultimately help us realise the benefits of our big transformation programmes. Get it right, and we're a more agile, effective organisation. Get it wrong, and projects flounder, morale drops, and we waste a lot of money.

Inside the business
  • HR Business Partners (HRBPs)
  • Project Managers for specific transformation initiatives
  • Departmental VPs and their leadership teams
  • Learning & Development specialists
  • Internal Communications team
  • Informal influencers and 'change champions' across the business
Outside the business
  • External training providers (occasionally)
  • Consultancy partners (if we're working with them on a larger programme)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (5-8 years) leading change management or organisational development projects in a complex corporate environment.
  • Demonstrable experience in designing and delivering engaging workshops and communication campaigns for diverse audiences.
  • A track record of successfully influencing stakeholders at various levels without direct authority.
  • Strong analytical skills, particularly in interpreting qualitative and quantitative data to inform change strategies.
  • Experience mentoring or guiding junior team members, even if not in a formal management role.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Storytelling with Visualisation Tools (Tableau/Power BI)

Critical within 6-12 months. Simply presenting dashboards isn't enough. You'll need to master the art of data storytelling, using visualisations to build a compelling narrative around cultural shifts and their business impact. This means going beyond 'what happened' to 'why it matters' and 'what we should do next'.

Narrative Visualisation · Interactive Dashboards · Contextual Annotation · Audience-Specific Visuals

  • This month: Find examples of excellent data storytelling (e.g., from The Economist or data journalism sites). Analyse what makes them effective.
  • Month 2: Take an advanced Tableau/Power BI course focused on dashboard design principles and interactive features.
  • Month 3: Redesign one of your existing project dashboards to tell a clearer, more impactful story. Get feedback from your manager and stakeholders.
  • Month 4: Practice presenting your data visualisations, focusing on the narrative rather than just the numbers. Record yourself and critique your approach.

Quick win: For your next project update, don't just show a chart; explain the 'so what?' and 'what next?' directly on the slide. Use annotations and clear titles to guide the audience.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry conferences and webinars on change management, organisational culture, and people analytics.
  • Actively participate in professional networks (e.g., LinkedIn groups, local meetups) to share insights and learn from peers.
  • Read books and articles on behavioural economics, psychology, and leadership to deepen your understanding of human dynamics in organisations.
  • Seek out opportunities to mentor junior colleagues or take on stretch assignments that push you out of your comfort zone.
  • Stay up-to-date with the latest AI tools and how they can be applied to enhance productivity in change management.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Data-Driven Culture Diagnostics

Critical within 12 months. Relying solely on sentiment surveys is becoming outdated. The real insights come from combining survey data with operational metrics, HRIS data, and even external market signals to predict cultural shifts and measure impact more accurately. Competitors are already doing this to get a clearer picture of their organisational health.

  • Integrated Data Models
  • Predictive Analytics for Culture
  • Experimentation & A/B Testing
  • Ethical Data Use

Digital Adoption Platforms (DAPs) Expertise

Important within 12-18 months. As more of our transformation involves new software and digital tools, DAPs (like WalkMe, Pendo, Whatfix) are becoming essential. They automate training, onboarding, and ongoing support, which means less manual effort for us in reinforcing new behaviours. You need to understand how these work.

  • In-App Guidance Design
  • User Journey Mapping for Digital Tools
  • Automated Reinforcement
  • DAP Analytics & Optimisation

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Prosci ADKAR® Model
  • Kotter's 8-Step Change Model
  • Organisational Network Analysis (ONA)
  • Nudge Theory & Behavioural Economics
  • Culture Assessment Frameworks (e.g., Denison, OCAI)
  • Stakeholder Analysis & Mapping

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Change & Culture Specialist (L2)

    2-3 years at L2

    Skills to master

    • Mastering project workstream management, conducting thorough stakeholder interviews, analysing basic survey data, and delivering high-quality communication drafts. You'd be showing you can reliably own a piece of the puzzle.

    You're ready to move on when

    • Consistently delivering assigned workstreams on time and to a high standard.
    • Proactively identifying issues and proposing solutions, not just escalating problems.
    • Receiving positive feedback on your ability to engage and communicate with diverse internal stakeholders.
    • Demonstrating a solid understanding of our core change management methodologies.
  2. 2

    HR Business Partner (HRBP)

    3-5 years as an HRBP

    Skills to master

    • Deep understanding of business unit dynamics, strong relationship-building with leadership, experience in talent management and employee relations, and a clear grasp of how HR initiatives impact culture. You'd be bringing a strong 'people lens' to the role.

    You're ready to move on when

    • Successfully leading HR-driven change initiatives within a business unit.
    • Being seen as a trusted advisor by senior leaders on people-related matters.
    • Demonstrating an ability to balance individual employee needs with broader organisational goals.
    • A clear passion for driving systemic cultural shifts, beyond just individual HR cases.
  3. 3

    Management Consultant (Change/OD Stream)

    3-5 years in consulting

    Skills to master

    • Structured problem-solving, client relationship management, presentation skills, and experience with various change methodologies across different industries. You'd be bringing a broad perspective and a toolkit of approaches.

    You're ready to move on when

    • Successfully managing client engagements focused on organisational change or effectiveness.
    • Demonstrating an ability to quickly diagnose complex organisational problems and propose practical solutions.
    • Strong project management skills and experience delivering against tight deadlines.
    • A desire to move into an internal role and drive sustained change within one organisation.

15Where this role leads

The long view: This work can lead to senior roles shaping how organisations adapt, such as Director of Organisational Change and Transformation, Chief Transformation Officer, or Head of Organisational Development.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Cultural Transformation Consultant is actually changing.

Where it leads

Roles this leads to

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Lead Organisational Change, worked against Senior Cultural Transformation Consultant.

Lead Organisational Change Level 6

Applied to your work in Senior Cultural Transformation Consultant

This unit aims to provide learners with a comprehensive understanding of organisational change, including various models and influencing factors. Learners will be able to effectively communicate a change vision to stakeholders and lead the change process, managing resistance to ensure successful implementation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

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See Your Progress Grow Illustration
Senior Cultural Transformation Consultant
  • Prosci ADKAR® Model
  • Kotter's 8-Step Change Model
  • Organisational Network Analysis (ONA)
  • Nudge Theory & Behavioural Economics
  • Culture Assessment Frameworks (e.g., Denison, OCAI)
  • Stakeholder Analysis & Mapping
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Cultural Transformation Consultant is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Lead Change Strategist (L4)

    3-5 years in current role

    This is a step up to managing multiple interconnected projects, often overseeing a small team, and taking on more complex, ambiguous problems. You'll be shaping the direction of entire change programmes.

    • Change Portfolio Management Designing and managing the entire portfolio of transformation projects, ensuring strategic alignment and resource optimisation.
    • Measurement Framework Design Architecting comprehensive measurement frameworks for large-scale change programmes, defining key metrics and reporting structures.
    • Team Leadership & Development Directly managing and developing a small team of change practitioners, including performance reviews and career coaching.

  2. Manager, Cultural Transformation (L5)

    4-6 years in current role

    This path takes you into direct people management, leading a team of change practitioners. You'll be accountable for the entire function's outcomes, setting direction, and securing resources, rather than just leading individual projects.

    • Functional Strategy Definition Setting the vision and strategic priorities for the Cultural Transformation team, aligning with broader business goals.
    • Vendor Management & Negotiation Selecting and managing external partners and tools that support our cultural transformation efforts.
    • Capability Building Developing the skills and expertise of the entire team, identifying gaps and implementing training programmes.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be honest, a lot of what we do as change consultants involves sifting through data, drafting communications, and summarising complex information. But what if you could cut out a huge chunk of that manual grind? AI isn't here to replace you; it's here to give you superpowers, freeing you up to focus on the truly human, strategic, and influential parts of your role.

We're not just talking about ChatGPT for emails. We're integrating smart AI tools into our daily workflows to help you analyse sentiment faster, predict resistance, and tailor your messages with incredible precision. Imagine having an intelligent assistant that handles the grunt work, so you can spend more time actually connecting with people and driving real change.

Sentiment Analysis Automation

Use clever NLP models to automatically tag thousands of open-ended comments from our engagement surveys (Glint, Qualtrics) into key themes like 'Leadership' or 'Work-Life Balance'. This means you instantly spot hotspots and trends without hours of manual coding. It's like having a super-fast research assistant.

Change Resistance Prediction

Imagine an AI model that analyses historical data – survey scores, attrition rates, manager changes – to predict which teams are at the highest risk of resisting an upcoming change. This lets you proactively design targeted interventions before problems even arise, shifting you from reactive firefighting to smart, proactive strategy. It's a game-changer for getting ahead.

Tailored Communication Generation

An AI assistant can generate multiple drafts of a change announcement, automatically adjusting the tone, examples, and key messages for different audiences. Think technical staff, sales teams, or front-line managers. This saves you hours of painstaking wordsmithing and ensures your messages truly resonate with everyone. No more one-size-fits-all emails!

Executive Briefing Synthesis

Feed meeting transcripts, project status updates, and risk logs into an AI, and it'll spit out a concise, weekly executive summary. It highlights progress, surfaces key risks, and even drafts the 'decisions needed' section. This means you spend less time compiling and more time thinking strategically about what to present.

Common questions

Common questions

How do you become a Senior Cultural Transformation Consultant?

Common routes in include Change & Culture Specialist (2-3 years at L2), HR Business Partner (HRBP) (3-5 years as an HRBP) and Management Consultant (Change/OD Stream) (3-5 years in consulting). Times vary with prior experience.

Where can a Senior Cultural Transformation Consultant progress to?

This role can lead on to Lead Change Strategist (3-5 years in current role) and Manager, Cultural Transformation (4-6 years in current role), depending on the skills you build.

What new skills matter most for a Senior Cultural Transformation Consultant?

Increasingly, Data-Driven Culture Diagnostics and Digital Adoption Platforms (DAPs) Expertise. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in business transformation and change

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this role transfer across most industries. Cultural transformation expertise is useful in technology, finance, healthcare and retail. This can lead to work in other sectors or in specialist consultancies.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.