How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Innovate Awarding has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Innovate Awarding awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Innovate Awarding.
The IAO Level 3 Diploma in Leadership and Management is an occupational qualification suited to individuals in management roles. Learners will develop skills in areas such as change leadership, team leadership, problem-solving, and data management.
These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Innovate Awarding. It does the teaching and the mapping. Innovate Awarding sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
An introduction to organisational governance and finance Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of organisational governance.
- Understand the requirement for ethical leadership and management in organisational governance.
- Understand the importance of gaining value for money through effective budget management.
- Apply techniques to manage a budget.
Change leadership Real unit · Innovate Awarding
What you'll be able to do
- Understand change as a concept and as a process.
- Understand what drives organisational change.
- Apply techniques to identify drivers of change.
- Adopt approaches to deliver a change initiative.
Coaching and mentoring Real unit · Innovate Awarding
What you'll be able to do
- Understand the role of a coach.
- Understand the role of a mentor.
- Apply coaching and mentoring techniques in context.
Data management and technology in organisations Real unit · Innovate Awarding
What you'll be able to do
- Understand the management of data in organisations.
- Understand typical technology used in organisations.
- Know the laws which influence the management of data and the use of technology in an organisation.
Effective communication Real unit · Innovate Awarding
What you'll be able to do
- Understand the concept of communication.
- Use different methods of communication.
- Chair meetings effectively.
- Communicate with different stakeholders.
Implementing strategies Real unit · Innovate Awarding
What you'll be able to do
- Understand key strategy concepts and models.
- Understand the strategy planning cycle.
- Apply knowledge of strategy concepts, models, and the planning cycle to implement a strategic plan.
Improving own performance as a leader and a manager Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of Continuing Professional Development to a manager.
- Know ways in which own competences can be improved.
- Manage own time.
Leadership and management fundamentals Real unit · Innovate Awarding
What you'll be able to do
- Understand the role of a leader.
- Know why organisations have managers.
Leading effective teams Real unit · Innovate Awarding
What you'll be able to do
- Understand the concept of teams, including their purpose and structure
- Understand team dynamics, including the roles individuals play within a team
- Develop positive team dynamics through effective communication and collaboration
- Develop trust within a team by demonstrating integrity and reliability
Managing projects Real unit · Innovate Awarding
What you'll be able to do
- Understand the project life cycle, including initiation, planning, execution, monitoring and controlling, and closure.
- Deliver a project successfully, meeting objectives within defined constraints of time, budget, and scope.
- Manage resources effectively and mitigate risks to ensure project success.
- Use project management tools and techniques to plan, track, and manage project activities.
Managing resources Real unit · Innovate Awarding
What you'll be able to do
- Understand the resources available within an organisation, including human, financial, and physical resources
- Monitor the use of different resources to ensure efficiency and effectiveness
- Allocate resources to achieve a goal, considering priorities and constraints
- Monitor resource usage to identify areas for improvement and ensure resources are used effectively
Managing workplace performance Real unit · Innovate Awarding
What you'll be able to do
- Understand the concept of performance management
- Know the performance management process
- Conduct performance management
Solving problems through effective decision making Real unit · Innovate Awarding
What you'll be able to do
- Understand the decision-making process, including identifying the problem, gathering information, and evaluating options
- Analyse data and information to support effective decision-making
- Understand problem solving techniques to identify and implement appropriate solutions
- Use decision-making skills to solve a problem effectively
- Communicate decisions to relevant stakeholders in a clear and concise manner
Stakeholder management Real unit · Innovate Awarding
What you'll be able to do
- Know how stakeholders influence organisations, including their interests, expectations, and potential impact
- Understand the importance of ethical stakeholder management, including transparency and fairness
- Conduct a stakeholder analysis to identify key stakeholders and their needs
- Construct and implement a stakeholder management plan to effectively engage with stakeholders
The role of human resources in support of a manager Real unit · Innovate Awarding
What you'll be able to do
- Understand the human resource (HR) function
- Understand relevant HR legal requirements
- Know how the HR function can support line managers
Working with others Real unit · Innovate Awarding
What you'll be able to do
- Build positive working relationships with colleagues to foster a collaborative and supportive work environment.
- Manage workplace conflict constructively, resolving disagreements and promoting positive outcomes.
- Build effective relationships with stakeholders, understanding their needs and expectations.
- Apply appropriate techniques to develop positive working relationships, promoting teamwork and collaboration.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Identify and analyse project stakeholders
- Standard
Lead Change
- Standard
Lead the Data Management Capability, Strategy and Framework
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
Where this can lead
Lead, Stakeholder Intelligence
This work can lead to director-level roles overseeing reputation and communications, senior roles advising on strategy at board level, or specialist paths designing stakeholder intelligence systems.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Innovate Awarding rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
An introduction to organisational governance and financeChange leadershipCoaching and mentoringData management and technology in organisationsEffective communicationImplementing strategiesImproving own performance as a leader and a managerLeadership and management fundamentals
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Implementing strategies” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “An introduction to organisational governance and finance” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Data management and technology in organisations” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Change leadership” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Identify and analyse project stakeholders
- Lead Change
- Lead the Data Management Capability, Strategy and Framework
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from An introduction to organisational governance and finance, one of this qualification's own units.
Applied to your work in any of these jobs
This unit aims to explore corporate governance, ethical leadership, and effective budget management practices.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for IAO Level 3 Diploma in Leadership and Management
16 units in this credential, in the order it lists them, awarded by Innovate Awarding.
- An introduction to organisational governance and finance
- Change leadership
- Coaching and mentoring
- Data management and technology in organisations
- Effective communication
- Implementing strategies
and 10 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.