These are the units Training Qualifications UK Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Training Qualifications UK Ltd. It does the teaching and the mapping. Training Qualifications UK Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Communication and information management in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand models of communication.
- Develop communication systems and practices that support positive outcomes.
- Implement systems for effective information management.
Decision making in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand effective decision making.
- Carry out effective decision making.
End of life and dementia care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand considerations for individuals with dementia at end of life.
- Understand how to support individuals with dementia affected by symptoms at end of life.
- Understand how to support carers of individuals with dementia at end of life.
Entrepreneurial skills in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the market of provision for adult care services.
- Work with others to support an entrepreneurial culture
Equality, diversity and inclusion in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the legal context underpinning equality, diversity and inclusion and the effects of discrimination and inclusion.
- Understand the impact of legislation and policy initiatives on the promotion of equality, diversity and inclusion in adult care.
- Evaluate and improve policies, systems, processes and practices that promote equality, diversity and inclusion.
- Support others to challenge discrimination and exclusion in ways that are likely to achieve change and promote positive outcomes.
Governance and regulatory processes in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the legislation and statutory requirements that underpin adult care provision.
- Understand internal governance arrangements within own organisation.
- Understand systems and requirements for the regulation of adult care services.
- Understand key roles, remits and responsibilities in registered services .
- Understand the inspection process .
- Understand the wider range of regulatory requirements that apply to the service
Independent Mental Capacity Advocacy Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand and use the Mental Capacity Act.
- Provide Independent Mental Capacity Advocacy (IMCA).
- Work with the decision maker.
- Challenge decisions made by the decision maker.
- Work with people who lack capacity.
- Work with accommodation and care review referrals.
- Work with serious medical treatment referrals.
- Work with adult protection referrals.
- Construct an IMCA written report that meets statutory requirements
Independent Mental Health Advocacy Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Know how Mental Health legislation affects IMHA qualifying patients.
- Provide Independent Mental Health Advocacy (IMHA).
- Respond to requests for IMHA support.
- Engage with professionals.
- Respond to individuals who have diverse needs.
- Work safely
Lead and manage a team within adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Provide leadership for a team.
- Manage work for a team.
- Support individual team member's to work towards agreed objectives in a adult care setting.
Manage continuous improvement in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Lead practice that promoted continuous improvement in practice.
Managing concerns and complaints in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the management of concerns and complaints.
- Lead practice to address concerns and complaints.
Outcomes based person centred practice in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand outcomes based and person centred practice.
- Lead practice to facilitate positive outcomes for individuals through person centred practice.
- Lead practice to achieve healthcare outcomes.
Principles of Leadership and management in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand theories of management and leadership and their application to in adult care.
- Lead commitment to a vision for the service.
- Understand the skills of professional management and leadership in an adult care setting.
Providing Independent Advocacy Management Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Manage Advocacy services.
- Implement record keeping systems.
- Recruit and induct Independent Advocates.
- Facilitate service user involvement in the running of the Independent Advocacy Service.
- Construct a business plan.
- Measure Advocacy outcomes.
- Negotiate a Service Level Agreement.
- Establish relationships with commissioners of Advocacy services.
- Promote Independent Advocacy and the service
Recruitment, selection and induction practice Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the principles and theories underpinning recruitment, selection and induction practice.
- Recruit people into an organisation.
- Select appropriate people for the role.
- Induct people into an organisation.
Risk-taking and risk management in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the legislative framework for health and safety in adult care settings.
- Lead the implementation of procedures for health and safety requirements.
- Lead the implementation of policies, procedures and practices to manage risk.
- Understand positive risk taking.
- Understand issues around mental capacity and consent
Safeguarding and protection in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand requirements for safeguarding of vulnerable adults.
- Lead the implementation of policies and procedures to support safeguarding of vulnerable adults.
- Support safeguarding of children and young people encountered in an adult care service.
- Understand the use and impact restrictive practices
Supervision and performance management in adult care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand principles of professional development in adult care.
- Understand the purpose of professional supervision in adult care settings.
- Understand procedures to address performance management and related issues.
- Provide professional supervision
Support families who are affected by Acquired Brain Injury Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the impact on families who care for an individual with Acquired Brain Injury.
- Understand legislation that is relevant to carers of an individual affected by Acquired Brain Injury.
- Assess the support required by families who hold the primary caring role.
- Work in partnership with other professionals and agencies.
Support families who have a child with a disability Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the impact on a family of having a child with a disability.
- Support families who have a child with a disability.
- Support families with a child with a disability to use informal networks and community resources.
- Work in partnership with other professionals and agencies to support families with a child with a disability
Understand how to support individuals during the last days of life Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand common features of support during the last days of life
- Understand the impact of the last days of life on the individual and others
- Support individualsand others during the last days of life
- Understand the actions to be taken following an individual’s death
- . Know how to manage own feelings in relation to an individual’s dying or death
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Establish and maintain an organisational culture of risk awareness (Commissioning, Procurement and Contracting)
- Standard
Lead risk management in commissioning, procurement and contracting
- Standard
Manage and develop yourself and your workforce within care services
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
Where this can lead
Director of Governance & Audit Committee Secretary
This role can lead to the top of the governance profession within a company, or to work as an independent advisor or board member.
See the whole journeyThe credits, and who awards them
Level 5 credits are regulated, and they are awarded by Training Qualifications UK Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Communication and information management in adult careDecision making in adult careEnd of life and dementia careEntrepreneurial skills in adult careEquality, diversity and inclusion in adult careGovernance and regulatory processes in adult careIndependent Mental Capacity AdvocacyIndependent Mental Health Advocacy
Each one is a real unit registered against this qualification.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Establish and maintain an organisational culture of risk awareness (Commissioning, Procurement and Contracting)
- Lead risk management in commissioning, procurement and contracting
- Manage and develop yourself and your workforce within care services
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
This qualification is no longer awarded.
Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 31 July 2025. It is here because people still hold it.
These are open to new learners in the same subject.
- TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)
- Focus Awards Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England) (RQF)
- Highfield Level 5 Diploma in Leading and Managing an Adult Care Service (RQF)
- IAO Level 5 Diploma In Leadership for Health and Social Care and Children and Young People's Services (England)
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.