Innovate Awarding · RQF Level 5
IAO Level 5 Diploma In Leadership for Health and Social Care and Children and Young People's Services (England)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits90
- Guided learning502 hours
- Units in this qualification74
Awarded by Innovate Awarding · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
The IAO Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) is aimed at advanced practitioners providing guidance on managing practice and leading others. It encompasses a variety of pathways focusing on children and young people’s services and is integral for roles in management and care leadership.
These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Active support: lead interactive trainingReal unit · Innovate Awarding
What you'll be able to do
- Understand the theoretical background to person-centred interactive training methods
- Plan person-centred interactive training sessions to enhance whole team performance, taking into account individual learning styles and needs
- Lead person-centred interactive training sessions in situ, using appropriate techniques and resources
- Provide support to improve the performance of others following interactive training sessions
Assess the individual in a health and social care settingReal unit · Innovate Awarding
What you'll be able to do
- Understand assessment processes used in health and social care settings
- Lead and contribute to assessments of individuals in a health and social care setting
- Manage the outcomes of assessments, including developing and implementing care plans
- Promote others’ understanding of the role of assessment in improving individual outcomes
- Review and evaluate the effectiveness of assessment processes and practices
Champion equality, diversity and inclusionReal unit · Innovate Awarding
What you'll be able to do
- Understand diversity, equality and inclusion in own area of responsibility
- Champion diversity, equality and inclusion
- Understand how to develop systems and processes that promote diversity, equality and inclusion
- Manage the risks presented when balancing individual rights and professional duty of care
Develop and evaluate operational plans for own area of responsibilityReal unit · Innovate Awarding
What you'll be able to do
- Align the objectives of your own area of responsibility with the overall strategic objectives of your organisation.
- Communicate organisational objectives effectively to your team.
- Implement operational plans effectively within your area of responsibility.
- Allocate resources effectively to support the implementation of operational plans.
- Monitor the progress of operational plans in your area of responsibility against agreed targets and timescales.
- Evaluate the effectiveness of operational plans in achieving desired outcomes.
- Identify areas for improvement in future operational plans.
Develop and implement policies and procedures to support the safeguarding of children and young peopleReal unit · Innovate Awarding
What you'll be able to do
- Understand the impact of current legislation that underpins the safeguarding of children and young people
- Support the review of policies and procedures for safeguarding children and young people
- Implement policies and procedures for safeguarding children and young people
- Lead practice in supporting children and young people’s wellbeing and resilience
Develop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the current legislative framework and organisational health, safety and risk management policies, procedures and practices that are relevant to health, and social care or children and young people’s settings
- Implement and monitor compliance with health, safety and risk management requirements in health and social care or children and young people’s settings
- Lead the implementation of policies, procedures and practices to manage risk to individuals and others in health and social care or children and young people’s settings
- Promote a culture where needs and risks are balanced with health and safety practice in health and social care or children and young people’s settings
- Improve health, safety and risk management policies, procedures and practices in health and social care or children and young people’s settings
Develop procedures and practice to respond to concerns and complaintsReal unit · Innovate Awarding
What you'll be able to do
- Understand the regulatory requirements, codes of practice and relevant guidance for managing concerns and complaints
- Develop procedures to address concerns and complaints
- Lead the implementation of procedures and practice for addressing concerns and complaints
- Review the procedures and practices for addressing concerns and complaints
Develop professional supervision practice in health and social care or children and young people’s work settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the purpose of professional supervision in health and social care or children and young people’s work settings
- Understand how the principles of professional supervision can be used to inform performance management in health and social care or children and young people’s work settings
- Undertake the preparation for professional supervision with supervisees in health and social care or children and young people’s work settings
- Provide professional supervision in health and social care or children and young people’s work settings
- Manage conflict situations during professional supervision in health and social care or children and young people’s work settings
- Evaluate own practice when conducting professional supervision in health and social care or children and young people’s work settings
Develop provision for family supportReal unit · Innovate Awarding
What you'll be able to do
- Understand the key policies and legislative frameworks that govern the provision of family support in each UK home nation (England, Scotland, Wales and Northern Ireland)
- Develop provision for family support services, in line with identified needs and relevant legislation
- Implement provision for family support services, ensuring accessibility and effectiveness
- Support others to establish positive relationships with families, promoting effective communication and collaboration
Explore models of disabilityReal unit · Innovate Awarding
What you'll be able to do
- Understand the complexities of different models of disability, including the medical model, the social model, and the biopsychosocial model.
- Review how different models of disability underpin organisational practice, identifying the impact on service delivery and individual experiences.
- Develop others’ awareness of different models of disability, promoting a more inclusive and person-centred approach.
Facilitate change in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles of change management in health and social care or children and young people’s settings, including models of change, resistance to change, and strategies for successful implementation.
- Facilitate a shared understanding of the need for change in health and social care or children and young people’s settings, communicating the rationale for change and engaging stakeholders in the process.
- Develop an approved change management plan in health and social care or children and young people’s settings, including identifying goals, objectives, timelines, and resources.
- Gain support for a proposed change in health and social care or children and young people’s settings, building consensus and addressing concerns from stakeholders.
- Implement approved change management plans in health and social care or children and young people’s settings, monitoring progress and making adjustments as needed.
- Evaluate the change management process in health and social care or children and young people’s settings, assessing the impact of the change and identifying lessons learned.
Facilitate coaching and mentoring of practitioners in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the benefits of coaching and mentoring practitioners in health and social care or children and young people’s settings, including the impact on individual performance and service delivery.
- Promote coaching and mentoring of practitioners in health and social care or children and young people’s settings, ensuring buy-in and participation.
- Identify the coaching and mentoring needs of practitioners in health and social care or children and young people’s settings through assessment and consultation.
- Implement coaching and mentoring activities in health and social care or children and young people’s settings, using appropriate techniques and resources.
- Review the outcomes of coaching and mentoring in health and social care or children and young people’s settings, evaluating effectiveness and identifying areas for improvement.
Facilitate the development of effective group practice in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the stages of group development and how they impact group functioning in health and social care or children and young people’s work settings.
- Understand different group dynamics and their potential impact on group effectiveness in health and social care or children and young people’s work settings.
- Create a supportive and inclusive climate that facilitates effective group work in health and social care or children and young people’s work settings.
- Establish clear goals and expectations for group work in health and social care or children and young people’s work settings.
- Facilitate group discussions and decision-making processes in health and social care or children and young people’s work settings.
- Manage conflict and address challenging behaviours within a group in health and social care or children and young people’s work settings.
- Enhance learning through the constructive use of power, authority and influence in group work in health and social care or children and young people’s work settings.
- Promote critical reflection and learning within a group in health and social care or children and young people’s work settings.
- Monitor and review the work of a group in health and social care or children and young people’s work settings against agreed objectives.
- Provide constructive feedback to group members on their performance.
Identify and act upon immediate risk of danger to substance misusersReal unit · Innovate Awarding
What you'll be able to do
- Identify immediate risks of danger to substance misusers, recognising the signs and indicators of potential harm.
- Act upon immediate risks of danger to substance misusers, following established protocols and procedures to ensure their safety and well-being.
Implement the positive behavioural support modelReal unit · Innovate Awarding
What you'll be able to do
- Understand the context of the Positive Behavioural Support model within health and social care settings.
- Understand the meaning of the term ‘challenging behaviour’ in relation to individuals receiving care and support.
- Understand the context in which challenging behaviour occurs, including environmental and social factors.
- Contribute to the functional analysis in relation to an individual's challenging behaviour, under supervision.
- Understand the key characteristics of Positive Behavioural Support, including its values and principles.
- Implement primary prevention strategies to reduce the likelihood of challenging behaviour occurring.
- Use a person-centred approach to develop plans that promote participation and engagement for individuals.
- Implement secondary prevention strategies to de-escalate situations and prevent challenging behaviour from escalating.
- Implement non-aversive reactive strategies in response to challenging behaviour, ensuring safety and well-being.
- Understand and implement Positive Behavioural Support Plans, following agreed protocols and guidelines.
Independent Advocacy with Children and Young PeopleReal unit · Innovate Awarding
What you'll be able to do
- Provide Independent Advocacy support to children and young people.
- Use UK, European and International legislation to promote children’s rights.
- Respond to requests for Advocacy support.
- Assist the child or young person to explore choices and potential consequences.
- Support children and young people through a range of meetings and decision making processes.
- Engage with professionals.
- Use child protection systems to keep children and young people safe.
Independent Mental Capacity AdvocacyReal unit · Innovate Awarding
What you'll be able to do
- Understand and use the Mental Capacity Act.
- Provide Independent Mental Capacity Advocacy (IMCA).
- Work with the decision maker.
- Challenge decisions made by the decision maker.
- Work with people who lack capacity.
- Work with accommodation and care review referrals.
- Work with serious medical treatment referrals.
- Work with adult protection referrals.
- Construct an IMCA written report that meets statutory requirements.
Independent Mental Health AdvocacyReal unit · Innovate Awarding
What you'll be able to do
- Know how Mental Health legislation affects the rights and entitlements of IMHA qualifying patients
- Provide Independent Mental Health Advocacy (IMHA) services to eligible individuals, ensuring their voices are heard and their rights are protected
- Respond to requests for IMHA support in a timely and appropriate manner, prioritising urgent cases
- Engage with professionals involved in the care and treatment of IMHA clients, advocating for their needs and preferences
- Respond to individuals who have diverse needs, adapting communication and advocacy strategies accordingly
- Work safely within the boundaries of the IMHA role, adhering to relevant policies and procedures
Lead active supportReal unit · Innovate Awarding
What you'll be able to do
- Understand how the active support model translates values into person-centred practical action with individuals receiving care and support.
- Use practice leadership to promote positive interaction between staff and individuals receiving care and support.
- Use practice leadership in supporting others to develop and implement person-centred daily plans to promote participation and engagement for individuals.
- Use practice leadership in supporting others to maintain individuals’ quality of life, promoting their rights and choices.
Lead and manage a team within a health and social care or children and young people’s settingReal unit · Innovate Awarding
What you'll be able to do
- Understand the features of effective team performance within a health and social care or children and young people’s setting, including communication, collaboration, and shared goals.
- Support a positive culture within the team for a health and social care or children and young people’s setting, promoting respect, trust, and inclusivity.
- Support a shared vision within the team for a health and social care or children and young people’s setting, ensuring alignment with organisational objectives and values.
- Develop a plan with team members to meet agreed objectives for a health and social care or children and young people’s setting, allocating responsibilities and setting timelines.
- Support individual team members to work towards agreed objectives in a health and social care or children and young people’s setting, providing guidance, feedback, and resources.
- Manage team performance in a health and social care or children and young people’s setting, addressing issues, recognising achievements, and promoting continuous improvement.
Lead and manage group living for adultsReal unit · Innovate Awarding
What you'll be able to do
- Develop the physical group living environment to promote positive outcomes for individuals, ensuring it is safe, comfortable, and stimulating.
- Lead the planning, implementation, and review of daily living activities, promoting independence and choice for individuals.
- Promote positive outcomes in a group living environment, fostering a sense of community and belonging.
- Manage a positive group living environment, addressing conflicts and promoting respectful interactions.
Lead and manage group living for childrenReal unit · Innovate Awarding
What you'll be able to do
- Understand the legal, policy, rights and theoretical framework for group living for children and young people
- Lead the planning, implementation and review of daily living activities for children and young people
- Promote positive outcomes in a group living environment
- Manage a positive group living environment
- Safeguard children and young people in a group living environment
Lead and manage practice in dementia careReal unit · Innovate Awarding
What you'll be able to do
- Understand current policy and practice guidance for dementia care, including relevant legislation and national frameworks.
- Support others to develop an understanding of current research of the impact of dementia on individuals and their families, disseminating findings and promoting evidence-based practice.
- Lead practice that promotes the well-being of individuals with dementia, ensuring their physical, emotional, and social needs are met.
- Lead practice that supports staff to establish and maintain relationships with carers of individuals with dementia, recognising the importance of carer involvement and support.
- Support staff to deliver dementia care, providing guidance, training, and supervision to ensure high-quality care.
- Develop own practice in leading the delivery of dementia care, reflecting on own performance and seeking opportunities for professional development.
Lead person centred practiceReal unit · Innovate Awarding
What you'll be able to do
- Understand the theory and principles that underpin person centred practice, including concepts such as autonomy, empowerment, and individual rights.
- Lead a person-centred practice, promoting a culture that values and respects the individual needs and preferences of service users.
- Lead the implementation of active participation of individuals in their care and support, ensuring their voices are heard and their choices are respected.
Lead positive behavioural supportReal unit · Innovate Awarding
What you'll be able to do
- Understand the theoretical background and current policy context of Positive Behavioural Support (PBS), including its principles, values, and legal frameworks.
- Conduct a functional analysis of an individual requiring Positive Behavioural Support, identifying the triggers, functions, and maintaining factors of their behaviour.
- Design and lead person-centred, primary prevention strategies to promote positive behaviour and reduce the likelihood of challenging behaviour occurring.
- Design and lead secondary prevention strategies to de-escalate situations and prevent challenging behaviour from escalating.
- Assess the appropriateness of reactive strategy use, ensuring that interventions are safe, ethical, and proportionate to the behaviour.
- Lead the implementation of a Positive Behavioural Support Plan, coordinating the efforts of all stakeholders and ensuring consistency in approach.
- Manage and review the implementation of Positive Behavioural Support Plans, monitoring progress, making adjustments as needed, and ensuring ongoing effectiveness.
Lead practice in promoting the well being and resilience of children and young peopleReal unit · Innovate Awarding
What you'll be able to do
- Understand how different approaches to promoting positive well being and resilience in children and young people impact on practice
- Lead practice in supporting children and young people’s well being and resilience
- Lead practice in work with carers who are supporting children and young people
- Lead practice in responding to the health needs of children and young people
- Lead the development of practice with children or young people to promote their well being and resilience
Lead practice that supports positive outcomes for child and young person developmentReal unit · Innovate Awarding
What you'll be able to do
- Understand theoretical approaches to child and young person development, including physical, cognitive, social, and emotional aspects.
- Lead and support developmental assessment of children and young people, using appropriate tools and techniques.
- Develop and implement programmes with children or young people requiring developmental support, tailored to their individual needs.
- Evaluate programmes for children or young people requiring developmental support, measuring their impact and effectiveness.
- Lead and promote support for children experiencing transitions, such as starting school or moving to secondary education.
- Lead positive behaviour support, promoting strategies that encourage positive behaviour and reduce challenging behaviour.
Lead support for disabled children and young people and their carersReal unit · Innovate Awarding
What you'll be able to do
- Understand how current legislation and policy frameworks influence the provision of services and support for disabled children and young people, as well as their carers.
- Understand the potential impact of disability on the lives of children and young people, and the consequential effects on their carers, encompassing social, emotional, and practical aspects.
- Lead the development and implementation of child and young person-centred provision that prioritises their individual needs and preferences.
- Work collaboratively in partnership with other professionals and organisations to promote and enhance services for disabled children and young people and their carers.
Lead the management of transitionsReal unit · Innovate Awarding
What you'll be able to do
- Understand the impact of change and transitions on the well being of individuals.
- Lead and manage provision that supports workers to manage transitions and significant life events.
Manage an inter-professional team in a health and social care or children and young people’s settingReal unit · Innovate Awarding
What you'll be able to do
- Understand the principles of inter-professional working within health and social care or children and young people’s settings, including the benefits and challenges of collaborative practice.
- Manage service objectives through the inter-professional team in health and social care or children and young people’s setting, ensuring effective communication and coordination.
- Promote inter-professional team working in health and social care or children and young people’s settings, fostering a culture of collaboration and mutual respect.
- Manage processes for inter-professional work with individuals in health and social care or children and young people's setting, ensuring a coordinated and person-centred approach.
- Evaluate the effectiveness of inter-professional team work in health and social care or children and young people’s setting, identifying areas for improvement and implementing strategies to enhance collaboration.
Manage domiciliary servicesReal unit · Innovate Awarding
What you'll be able to do
- Understand the various factors that influence the effective management of domiciliary services, including legal, ethical, and organisational considerations.
- Manage domiciliary services effectively, ensuring the delivery of high-quality care and support to individuals in their own homes.
- Implement robust systems for working safely in domiciliary services, minimising risks to both practitioners and service users.
- Supervise and support practitioners effectively in order to promote individual's needs and preferences in domiciliary services, ensuring person-centred care.
- Respond appropriately to day-to-day changes and emergencies in domiciliary services, ensuring the safety and well-being of service users.
- Manage human resources effectively for domiciliary services, including recruitment, training, and performance management.
Manage finance within own area of responsibility in health and social care or children and young people's settingReal unit · Innovate Awarding
What you'll be able to do
- Understand financial management principles and procedures within own work setting, including budgeting, expenditure tracking, and reporting
- Plan budget requirements for own area of responsibility, taking into account service needs and resource constraints
- Manage a budget effectively, monitoring expenditure and ensuring value for money
- Evaluate financial expenditure within own area of responsibility, identifying areas for improvement and making recommendations for future budget planning
Manage health and social care practice to ensure positive outcomes for individualsReal unit · Innovate Awarding
What you'll be able to do
- Understand the underpinning theory and fundamental principles that guide outcome-based practice in health and social care settings.
- Lead practice that actively promotes the social, emotional, cultural, spiritual, and intellectual well-being of individuals.
- Lead practice that effectively promotes individuals' physical and mental health, ensuring access to appropriate healthcare services and support.
- Lead inclusive provision that empowers individuals with choice and control over the outcomes they want to achieve in their lives.
- Manage effective working partnerships with carers, families, and other significant individuals to achieve positive and sustainable outcomes for the individuals being supported.
Manage induction in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the purpose and benefits of induction programmes for new staff in health and social care or children and young people’s settings.
- Understand the key elements that should be included in an effective induction programme for health and social care or children and young people’s settings.
- Plan and manage the induction process for new staff in health, social care and children and young people’s work settings.
- Provide appropriate support and guidance to new staff during their induction period in health, social care and children and young people’s work settings.
- Support the implementation of induction processes by other staff members in health, social care and children and young people’s work settings.
- Evaluate the effectiveness of the induction process in meeting the needs of new staff and the organisation in health and social care or children and young people’s settings.
- Identify areas for improvement in the induction process based on feedback from new staff and other stakeholders in health and social care or children and young people’s settings.
- Implement improvements to the induction process to enhance its effectiveness in health and social care or children and young people’s settings.
Manage physical resourcesReal unit · Innovate Awarding
What you'll be able to do
- Understand the importance of sustainability when using physical resources within a health and social care setting
- Identify resource requirements for own area of responsibility, considering both current and future needs
- Obtain required resources for own area of responsibility, following organisational policies and procedures
- Monitor and review the quality and usage of resources in own area of responsibility, identifying areas for improvement
Manage quality in health and social care or children and young people's settingReal unit · Innovate Awarding
What you'll be able to do
- Understand the context of quality assurance in a health and social care or children and young people’s setting, including relevant legislation, regulations, and frameworks.
- Implement quality standards in a health and social care or children and young people’s setting, ensuring compliance and promoting best practice.
- Lead the evaluation of quality processes in a health and social care or children and young people’s setting, identifying areas for improvement and implementing changes.
Principles of supporting individuals with a learning disability regarding sexuality and sexual healthReal unit · Innovate Awarding
What you'll be able to do
- Understand the development of human sexuality
- Understand how the sexual development of individuals with a learning disability can differ
- Understand the issues of sexual health and how these can be supported
- Understand relevant legislation influencing the support of sexuality and sexual health for individuals with learning disabilities
- Support the sexual expression of an individual with a learning disability
Promote access to healthcare for individuals with learning disabilitiesReal unit · Innovate Awarding
What you'll be able to do
- Understand issues related to access to healthcare services for individuals with learning disabilities, including barriers and inequalities.
- Understand the diverse healthcare needs that may affect individuals with learning disabilities, considering physical, mental, and emotional well-being.
- Understand good practice in supporting people with a learning disability to access healthcare services, including reasonable adjustments and person-centred approaches.
- Understand how to support others to develop, implement, monitor and review plans for healthcare, ensuring they are effective and meet individual needs.
- Develop processes to support others to meet the healthcare needs of individuals with a learning disability, promoting a proactive and responsive approach.
- Promote good practice to others in their support of individuals with learning disabilities accessing healthcare, fostering a culture of continuous improvement.
Promote awareness of sensory lossReal unit · Innovate Awarding
What you'll be able to do
- Understand different methods of raising awareness of sensory loss.
- Understand the importance of raising awareness of sensory loss within the wider community.
- Plan and deliver activities to raise awareness of sensory loss.
- Adapt awareness-raising activities to meet the needs of different audiences.
- Review the effectiveness of actions taken to promote awareness of sensory loss.
- Identify areas for improvement in future awareness-raising activities.
Promote good practice in the support of individuals with autistic spectrum conditionsReal unit · Innovate Awarding
What you'll be able to do
- Understand how evolving theories about autism reflect the complexity and diversity of autistic spectrum conditions.
- Understand the implications of the current legal and policy framework for supporting individuals with autistic spectrum conditions.
- Promote good practice in the support of individuals with an autistic spectrum condition, adhering to ethical and professional standards.
- Promote positive communication strategies to others when interacting with individuals with an autistic spectrum condition.
- Implement strategies to support individuals with an autistic spectrum condition to manage and navigate their sensory environment effectively.
Promote good practice in the support of individuals with autistic spectrum conditionsReal unit · Innovate Awarding
What you'll be able to do
- Understand how different and evolving theories about autism reflect the complexity of autistic spectrum conditions
- Understand the implications of the legal and policy framework underpinning the support of individuals with autistic spectrum conditions
- Promote good practice in the support of individuals with an autistic spectrum condition
- Promote to others positive communication strategies for individuals with autistic spectrum condition
- Implement strategies to support individuals with an autistic spectrum condition to manage their sensory world
Promote professional developmentReal unit · Innovate Awarding
What you'll be able to do
- Understand principles of professional development
- Prioritise goals and targets for own professional development
- Prepare a professional development plan
- Improve performance through reflective practice
Providing Independent Advocacy ManagementReal unit · Innovate Awarding
What you'll be able to do
- Manage advocacy services effectively within the relevant legal and ethical frameworks.
- Implement and maintain robust record keeping systems in accordance with organisational policies and legal requirements.
- Recruit and induct independent advocates, ensuring they possess the necessary skills and knowledge.
- Facilitate service user involvement in the running of the independent advocacy service, promoting their rights and choices.
- Construct a comprehensive business plan for the advocacy service, outlining its objectives and strategies.
- Measure advocacy outcomes to demonstrate the impact and effectiveness of the service.
- Negotiate a service level agreement with relevant stakeholders, ensuring clear expectations and responsibilities.
- Establish and maintain effective relationships with commissioners of advocacy services.
- Promote independent advocacy and the service to raise awareness and increase access.
Providing Independent Advocacy to AdultsReal unit · Innovate Awarding
What you'll be able to do
- Provide Independent Advocacy support to adults in a range of settings
- Treat the individual receiving Advocacy support as an individual, respecting their rights and choices
- Assist the individual receiving Advocacy support to explore choices and potential consequences, ensuring they are fully informed
- Support adults through a range of meetings, ensuring their voice is heard and their needs are addressed
- Work safely, adhering to relevant legislation, policies and procedures
Providing Independent Mental Capacity Advocacy-Deprivation of Liberty SafeguardsReal unit · Innovate Awarding
What you'll be able to do
- Understand the relevant legislation which affects people who may be subject to Deprivation of Liberty Safeguards or the formal provisions of the Mental Health Act.
- Provide the statutory Independent Mental Capacity Advocacy Deprivation of Liberty Safeguards (IMCA DOLS) service in accordance with legal requirements and best practice.
- Construct an IMCA DOLS written report that meets all statutory requirements, providing clear and concise information.
- Challenge decisions related to Deprivation of Liberty Safeguards when appropriate, advocating for the rights and best interests of the individual.
Recognise indications of substance misuse and refer individuals to specialistsReal unit · Innovate Awarding
What you'll be able to do
- Recognise indications of substance misuse in individuals within a health and social care setting
- Assess and monitor risk associated with substance misuse, ensuring the safety and wellbeing of the individual and others
- Handle information and maintain records relating to substance misuse in accordance with legal and ethical requirements
- Refer individuals to appropriate specialist services for substance misuse support and treatment
Recruitment and selection within health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand the recruitment and selection processes in health and social care or children and young people’s settings
- Contribute to the recruitment process in health and social care or children’s and young people’s settings
- Participate in the selection process in health and social care or children’s and young people’s settings
- Evaluate the recruitment and selection processes in health and social care or children’s and young people’s settings
Safeguarding and protection of vulnerable adultsReal unit · Innovate Awarding
What you'll be able to do
- Understand the legislation, regulations and policies that underpin the protection of vulnerable adults.
- Lead service provision that protects vulnerable adults.
- Manage inter-agency, joint or integrated working in order to protect vulnerable adults.
- Monitor and evaluate the systems, processes and practice that safeguards vulnerable adults.
Support children’s speech, language and communication.Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of speech, language, and communication for children’s overall development and well-being.
- Understand the importance and benefits of adults actively supporting the speech, language, and communication development of children within the setting.
- Provide practical support for the speech, language, and communication development of children within the setting.
- Contribute to maintaining a positive and stimulating environment that effectively supports speech, language, and communication development.
Support families who are affected by Acquired Brain InjuryReal unit · Innovate Awarding
What you'll be able to do
- Understand the profound impact on families who provide care for an individual in a minimally responsive or vegetative state following acquired brain injury.
- Understand the potential long-term effects of acquired brain injury on the family unit, including emotional, financial, and practical considerations.
- Understand the relevant legislation and legal frameworks that pertain to the rights and support available to carers of individuals affected by acquired brain injury.
- Comprehensively assess the specific support requirements of families who hold the primary caring role for an individual with acquired brain injury.
- Work collaboratively in partnership with other professionals and agencies to ensure the holistic support of families affected by acquired brain injury.
Support families who have a child with a disabilityReal unit · Innovate Awarding
What you'll be able to do
- Understand the emotional, social, and financial impact on a family of having a child with a disability.
- Understand the practical challenges faced by families who have a child with a disability.
- Support families who have a child with a disability, providing emotional and practical support.
- Support families with a child with a disability to use informal networks, such as support groups and family friends.
- Support families with a child with a disability to access and utilise community resources, such as respite care and specialist services.
- Work in partnership with other professionals and agencies to support families with a child with a disability, ensuring a coordinated and holistic approach.
Support individuals at the end of lifeReal unit · Innovate Awarding
What you'll be able to do
- Understand the requirements of legislation and agreed ways of working to protect the rights of individuals at the end of life
- Understand factors affecting end of life care, including physical, psychological, social, and spiritual needs
- Understand advance care planning in relation to end of life care, including the importance of respecting individual wishes and preferences
- Provide support to individuals and key people during end of life care, offering comfort, reassurance, and practical assistance
- Understand how to address sensitive issues in relation to end of life care, such as pain management, symptom control, and emotional support
- Understand the role of organisations and support services available to individuals and key people in relation to end of life care
- Access support for the individual or key people from the wider team, ensuring a coordinated and holistic approach to care
- Support individuals through the process of dying, providing compassionate and dignified care
- Take action following the death of individuals, including notifying relevant authorities and providing bereavement support
- Manage own feelings in relation to the dying or death of individuals, seeking support and supervision as needed
Support individuals to access education, training or employmentReal unit · Innovate Awarding
What you'll be able to do
- Understand the value of engagement in training, education or employment for individuals, including its impact on self-esteem, social inclusion, and economic independence.
- Understand how legislation, guidance and codes of practice support an individual to access training, education or employment, including the Equality Act 2010 and reasonable adjustments.
- Understand the support available to individuals accessing education, training or employment, including financial assistance, mentoring, and assistive technology.
- Support an individual to identify and access education, training or employment that meet their needs and preferences, considering their skills, interests, and aspirations.
- Support individuals to undertake education, training or employment, providing practical and emotional support to help them succeed.
- Evaluate engagement in education, training or employment, assessing the individual's progress and identifying any barriers to success.
Support individuals to access housing and accommodation servicesReal unit · Innovate Awarding
What you'll be able to do
- Understand the support available to access housing and accommodation services
- Work with individuals to identify housing and accommodation services that meet their needs
- Work with individuals to plan to access housing and accommodation services
- Work with individuals to access housing and accommodation services
- Work with housing and accommodation services to meet the needs of individuals
- Contribute to the review of housing and accommodation services for individuals
Support individuals with multiple conditions and/or disabilitiesReal unit · Innovate Awarding
What you'll be able to do
- Understand the implications of multiple conditions and/or disabilities for the individual, including their physical, emotional, and social well-being
- Support an individual with multiple conditions and/or disabilities, promoting their independence and quality of life
- Develop others to support the individual with multiple conditions and/or disabilities, ensuring they have the necessary skills and knowledge
- Review service provision in respect of individuals with multiple conditions and/or disabilities, identifying areas for improvement and ensuring their needs are met
Support individuals with sensory loss with communicationReal unit · Innovate Awarding
What you'll be able to do
- Understand the key stages of language development in individuals.
- Understand the various factors that can affect the language and communication skills of an individual with sensory loss.
- Understand the complexities and nuances of specialist communication systems used by individuals with sensory loss.
- Effectively support individuals with sensory loss in their communication needs.
- Support other individuals, including colleagues and family members, in the effective use of specialist communication methods.
- Review the effectiveness of communication support strategies and make recommendations for improvement.
Support the development of community partnershipsReal unit · Innovate Awarding
What you'll be able to do
- Understand the fundamental role and purpose of community partnerships in supporting individuals and communities.
- Identify specific situations and contexts where community partnerships could effectively inform and support professional practice.
- Bring together relevant individuals and organisations to initiate and establish new community partnerships.
- Provide practical support and guidance in the setting up and initial development of community partnerships.
- Actively contribute to the ongoing running and management of established community partnerships.
- Contribute to the regular review and evaluation of community partnerships to ensure their continued effectiveness and relevance.
Support the use of assistive technologyReal unit · Innovate Awarding
What you'll be able to do
- Understand the contribution that assistive technology can make to the lives of individuals, enhancing their independence, participation, and well-being.
- Facilitate the use of assistive technology, providing appropriate support, training, and resources to individuals.
- Develop others to facilitate the use of assistive technology, sharing knowledge, skills, and best practices.
- Review the provision of assistive technology, evaluating its effectiveness and making recommendations for improvements.
Understand Advance Care PlanningReal unit · Innovate Awarding
What you'll be able to do
- Understand the core principles underpinning advance care planning, including autonomy and best interests.
- Understand the key stages and processes involved in creating and reviewing an advance care plan.
- Understand how to apply a person-centred approach to advance care planning, respecting individual preferences and values.
Understand Physical DisabilityReal unit · Innovate Awarding
What you'll be able to do
- Understand the importance of differentiating between the individual and the disability, recognising their unique identity and strengths.
- Understand the concept of physical disability, including different types of physical impairments and their potential impact.
- Understand the impact of living with a physical disability within society, including barriers to participation and potential experiences of discrimination.
- Understand the importance of promoting inclusion and independence for individuals with physical disabilities, empowering them to live fulfiling lives.
Understand Sensory LossReal unit · Innovate Awarding
What you'll be able to do
- Understand the factors that impact on an individual with sensory loss, including social, emotional, and environmental considerations.
- Understand the importance of effective communication for individuals with sensory loss, adapting methods to meet their specific needs.
- Understand the main causes and conditions of sensory loss, including their impact on daily life.
- Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken to support them.
Understand children and young person’s developmentReal unit · Innovate Awarding
What you'll be able to do
- Understand the pattern of development that would normally be expected for children and young people from birth-19 years, recognising developmental milestones and variations.
- Understand the factors that impact on children and young people’s development, including biological, environmental, social, and cultural influences.
- Understand the benefits of early intervention to support the development of children and young people, recognising the importance of timely and appropriate support.
- Understand the potential effects of transitions on children and young people’s development, including school transitions, family changes, and other significant life events.
- Understand how assessing, monitoring and recording the development of children and young people informs the use of interventions, ensuring that support is tailored to individual needs and circumstances.
Understand how to manage a teamReal unit · Innovate Awarding
What you'll be able to do
- Understand the attributes of effective team performance, including communication, collaboration, and shared goals
- Support team development through training, mentoring, and performance management
- Promote shared purpose within a team, ensuring all members understand and contribute to common objectives
- Promote a ‘no-blame culture’ within a team, encouraging open communication and learning from mistakes
- Understand different styles of leadership and management and their impact on team dynamics and performance
Understand partnership workingReal unit · Innovate Awarding
What you'll be able to do
- Understand partnership working, including its benefits, challenges, and key principles
Understand professional management and leadership in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand theories of management and leadership and their application to health and social care or children and young people settings.
- Understand the relationship between professional management and leadership, recognising their distinct roles and responsibilities.
- Understand the skills of professional management and leadership in health and social care or children and young people’s settings, including communication, delegation, and decision-making.
- Understand the impact of policy drivers on professional management and leadership in health and social care or children and young people’s services, including funding and regulatory requirements.
Understand safeguarding of children and young people _for those working in the adult sector_Real unit · Innovate Awarding
What you'll be able to do
- Understand the policies, procedures and practices for safe working with children and young people, within the context of the adult sector
- Understand how to respond to evidence or concerns that a child or young person has been abused or harmed, following agreed protocols and reporting procedures
Understand the impact of Acquired Brain Injury on individualsReal unit · Innovate Awarding
What you'll be able to do
- Understand the nature and causes of Acquired Brain Injury (ABI), including different types and severities.
- Understand the diverse impact of Acquired Brain Injury on individuals, considering physical, cognitive, emotional, and behavioural consequences.
- Understand the specialist communication needs of an individual with Acquired Brain Injury, including strategies to facilitate effective interaction.
- Understand the impact that personality changes can have on an individual and those providing support, recognising the challenges and coping mechanisms involved.
- Understand the impact of challenging behaviour resulting from Acquired Brain Injury, including triggers, management techniques, and ethical considerations.
Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage.Real unit · Innovate Awarding
What you'll be able to do
- Understand the various factors that may impact on the outcomes and life chances of children and young people
- Understand how poverty affects children and young people’s physical development
- Understand how disadvantage affects children and young people’s social and emotional development
- Understand the importance of early intervention strategies for children and young people who are disadvantaged and vulnerable
- Understand the importance of support networks in improving outcomes for children and young people who are experiencing poverty and disadvantage
- Understand the importance of partnership working with other agencies in improving outcomes for children and young people who are experiencing poverty and disadvantage
- Understand the role of the practitioner in identifying and supporting children and young people who are vulnerable and experiencing poverty and disadvantage
Understand the process and experience of dementiaReal unit · Innovate Awarding
What you'll be able to do
- Understand the neurology of dementia, including the different types of dementia and their associated brain changes.
- Understand the impact of recognition and diagnosis of dementia on individuals, families, and carers, including emotional, social, and practical considerations.
- Understand how dementia care must be underpinned by a person centred approach, promoting dignity, respect, and individualised support.
Understanding professional supervision practiceReal unit · Innovate Awarding
What you'll be able to do
- Understand the purpose of supervision in health and social care settings
- Understand how the principles of supervision can be used to inform performance management processes
- Understand how to support individuals through professional supervision, including providing constructive feedback and guidance
- Understand how professional supervision supports performance improvement and development within an organisation
Undertake a research project within services for health and social care or children and young peopleReal unit · Innovate Awarding
What you'll be able to do
- Justify a topic for research within services for health and social care or children and young people
- Understand how the components of research are used
- Conduct a research project within services for health and social care or children and young people
- Analyse research findings
- Identify potential uses for the research findings within practice
Use and develop systems that promote communicationReal unit · Innovate Awarding
What you'll be able to do
- Address the range of communication requirements in own role
- Improve communication systems and practices that support positive outcomes for individuals
- Improve communication systems to support partnership working
- Use systems for effective information management
Work in partnership in health and social care or children and young people’s settingsReal unit · Innovate Awarding
What you'll be able to do
- Understand partnership working
- Establish and maintain working relationships with colleagues
- Establish and maintain working relationships with other professionals
- Work in partnership with others
Work with families, carers and individuals during times of crisisReal unit · Innovate Awarding
What you'll be able to do
- Understand relevant legislation, policy and practice when working with individuals, carers and families in times of crisis, ensuring compliance and ethical conduct.
- Develop risk management strategies when working with individuals, carers and families in times of crisis, minimising potential harm and promoting safety.
- Respond during times of crisis, providing appropriate support, intervention, and referral as needed.
- Review the outcomes of requests for action during times of crisis, evaluating the effectiveness of interventions and identifying areas for improvement.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Develop and review operational business plans within a housing environment
- Lead others in improving health and wellbeing
- Lead teams and individuals to improve health and wellbeing
- Lead the Implementation of Inter-Agency Services for Addressing Health and Wellbeing Needs
- Monitor and manage the quality of the provision of care services
- Strategically Co-ordinate Networks and Partnerships
- Supervise and support community development practitioners
- Work in partnership with communities to implement policies, strategies, services, programmes and interventions to improve health and wellbeing
Where this can lead
Quality Improvement Director
Your journey in quality management can take you to the very top levels of leadership, or allow you to become an unparalleled technical expert. The key is continuous learning, a passion for improvement, and the ability to influence others to achieve excellence. We're excited to see where you take it.
See the whole journey →Showing 6 roles, drawn from 44 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will understand the theoretical foundations of person-centred interactive training and develop skills to plan and lead training sessions tailored to individual learning styles. The unit emphasises enhancing team performance through effective interactive training methods.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for IAO Level 5 Diploma In Leadership for Health and Social Care and Children and Young People's Services (England)
73 units in this credential, in the order it lists them, awarded by Innovate Awarding.
- Active support: lead interactive training
- Assess the individual in a health and social care setting
- Champion equality, diversity and inclusion
- Develop and evaluate operational plans for own area of responsibility
- Develop and implement policies and procedures to support the safeguarding of children and young people
- Develop health and safety and risk management policies, procedures and practices in health and social care or children and young people’s settings
and 67 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.