How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Training Qualifications UK Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Training Qualifications UK Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Training Qualifications UK Ltd.
These are the units Training Qualifications UK Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Training Qualifications UK Ltd. It does the teaching and the mapping. Training Qualifications UK Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Comments and Complaints in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the management of comments and complaints in adult care.
- Lead practice in listening and responding to comments and complaints in adult care.
Continuous Improvement in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand continuous quality improvement in adult social care.
- Lead continuous improvement in practice.
- Lead a culture that supports innovation and change to improve outcomes for individuals.
- Understand how to implement effective change.
Equality, Diversity, Inclusion and Human Rights in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand equality, diversity, inclusion, and human rights.
- Demonstrate inclusive leadership and lead a culture that promotes, values, and celebrates equality, diversity, inclusion, and human rights.
Lead and Manage Clinical Practice in Adult Health and Social Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the strategic management of clinical practice within adult health and social care.
- Understand the role of legislation, policy and regulatory frameworks in clinical management.
- Support clinical decision-making, problem-solving, and quality improvement.
- Understand core clinical care skills and safe practice.
- Develop and maintain a learning culture within clinical practice.
Lead and Manage Domiciliary Services Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand factors that influence the management of domiciliary services.
- Manage the delivery of domiciliary services.
- Implement systems for working safely in domiciliary services.
- Respond to day to day changes and emergencies in domiciliary services.
- Lead a quality review of domiciliary services provided for individuals.
Lead and Manage End of Life Care Services Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Apply current legislation and policy in end of life care in order to develop end of life services.
- Understand current theory and practice underpinning end of life care.
- Lead and manage effective end of life care services.
Lead and Manage Group Living for Adults Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Develop the physical group living environment to promote positive outcomes for individuals.
- Lead the planning, implementation and review of daily living activities.
- Promote positive outcomes in a group living environment.
- Manage a positive group living environment.
Lead and Manage Independent Advocacy Support for Adults Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the managerial role in leading advocacy practice.
- Understand partnership and multi-agency working in advocacy.
- Lead and manage others that support individuals with advocacy.
- Evaluate and improve advocacy provision
Lead and Manage Physical Resources in Adult Social Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the management of physical resources in adult social care.
- Plan the allocation of resources to meet the needs of service users and staff in adult social care settings.
- Critically monitor resource use to maintain effective care delivery in adult social care settings.
Lead and Manage Services Individuals with Complex Needs in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand effective leadership and management of services that support individuals with complex needs.
- Lead and manage services that support individuals with complex needs.
- Lead the quality review for services provided.
Lead and Manage Services for Individuals with a Learning Disability and/or Autistic People Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand effective leadership and management of services that support individuals with learning disabilities and/or autistic people.
- Lead and manage services that support individuals with learning disabilities and/or autistic people.
- Lead the quality review for services provided.
Lead and Manage Services for Mental Health and Wellbeing in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand effective leadership and management of services that support independence in Adult Care.
- Understand how to manage and lead a service that supports independence for adults.
- Lead and manage services that supports independence.
- Lead the quality review for services provided.
Lead and Manage Services that Promote Independence in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand effective leadership and management of services that support independence in Adult Care.
- Understand how to manage and lead a service that supports independence for adults.
- Lead and manage services that supports independence.
- Lead the quality review for services provided.
Lead and Manage Staff Appraisal Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand policies, theories and models which underpin appraisal of performance.
- Support others to understand the purpose of appraisal.
- Facilitate preparation for appraisals.
- Facilitate preparation for appraisals.
- Evaluate own practice during the appraisal process.
Lead and Manage Supported Living Services Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand drivers that influence the promotion of independence and autonomy within adult care settings.
- Understand digital technologies in supporting the promotion of independence.
- Manage systems and practices that promote independence within adult care settings.
Lead and Manage Trauma-informed Practice in Adult Social Care. Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand trauma-informed approaches in health and social care practice.
- Lead the implementation of trauma-informed approaches in health and social care practice. 3 Be able to lead and support others in embedding trauma-informed practice.
Lead and Manage Work with Families, Carers and Individuals During Times of Crisis Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand relevant legislation, policy and practice when working with individuals, carers, and families in times of crisis.
- Manage the development and implementation of risk management strategies when supporting individuals, carers, and families in times of crisis.
- Manage a response during times of crisis.
- Manage reviews of actions and outcomes during times of crisis to improve decision-making, service effectiveness, and future risk management.
Lead and Manage the Coordination of Assistive Living Technology Use in Adult Care Services Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the strategic role of assistive living technology (ALT) in promoting independence and quality of life.
- Lead the planning and coordination of assistive living technology within service provision.
- Manage performance monitoring of assistive living technology.
- Evaluate leadership and management approaches to supporting change in assistive technology use.
Lead and Manage, Recruitment, Selection and Induction within Health and Social Care Settings Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the principles of safe and fair recruitment in health and social care.
- Support others to understand the purpose of appraisal.
- Lead the selection and recruitment process in health and social care settings.
- Manage the induction process in health and social care.
Lead and manage Shared Lives Services Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand drivers for Shared Lives services.
- Review and evaluate systems that promote the Shared Lives objectives.
- Lead and manage practices that promote Shared Lives objectives.
Lead the Management of Transitions Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the impact of change and transitions on the well-being of individuals.
- Lead and manage provision that supports workers to manage transitions and significant life events.
Mental Capacity for Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand mental capacity and consent in adult care.
- Understand the use and impact of restrictive practices in adult care.
Partnerships in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand the context of relationships and partnership working in adult care.
- Lead effective relationships with individuals, carers and families in adult care.
- Manage relationships with colleagues in own setting to achieve positive outcomes for individuals in adult care.
- Work in partnerships with professionals and other agencies in adult care.
Personal Wellbeing in Adult Care Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand own wellbeing.
- Understand the importance of maintaining and improving own wellbeing.
- Prevent, maintain and improve own wellbeing.
- Manage own stress and anxiety.
Promote Good Practice in the Support of Autistic People Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand how the different and evolving theories about autism reflect the complexity of autistic spectrum conditions.
- Understand the implications of the legal and policy framework underpinning the support of autistic people.
- Promote good practice in the support of individuals with an autistic spectrum condition.
- Promote to others positive communication strategies for individuals with an autistic spectrum condition.
- Implement strategies to support autistic people to manage their sensory world.
Research to Support Evidence-Based Practice in Adult Social Care. Real unit · Training Qualifications UK Ltd
What you'll be able to do
- Understand how research supports and impacts practice in adult social care.
- Understand approaches, methodologies, and processes used in social care research.
- Plan a research project relevant to adult social care practice.
- Conduct and record research activities.
- Analyse and present research findings in adult social care practice.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Build a partnership between the team, patients and carers
- Standard
Develop clinical protocols for delivery of services
- Standard
Lead and manage provision of care services that respects, protects and promotes the rights and responsibilities of people
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 189 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Lead Crisis Management Specialist
This work can lead to wider risk management roles, or to resilience consulting, or on to senior positions such as director of global resilience.
See the whole journeyThe credits, and who awards them
Level 5 credits are regulated, and they are awarded by Training Qualifications UK Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Comments and Complaints in Adult CareContinuous Improvement in Adult CareEquality, Diversity, Inclusion and Human Rights in Adult CareLead and Manage Clinical Practice in Adult Health and Social CareLead and Manage Domiciliary ServicesLead and Manage End of Life Care ServicesLead and Manage Group Living for AdultsLead and Manage Independent Advocacy Support for Adults
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Comments and Complaints in Adult Care” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Continuous Improvement in Adult Care” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Equality, Diversity, Inclusion and Human Rights in Adult Care” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Lead and Manage Clinical Practice in Adult Health and Social Care” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Build a partnership between the team, patients and carers
- Develop clinical protocols for delivery of services
- Lead and manage provision of care services that respects, protects and promotes the rights and responsibilities of people
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Comments and Complaints in Adult Care, one of this qualification's own units.
Applied to your work in any of these jobs
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for TQUK Level 5 Diploma in Leadership and Management for Adult Care (RQF)
26 units in this credential, in the order it lists them, awarded by Training Qualifications UK Ltd.
- Comments and Complaints in Adult Care
- Continuous Improvement in Adult Care
- Equality, Diversity, Inclusion and Human Rights in Adult Care
- Lead and Manage Clinical Practice in Adult Health and Social Care
- Lead and Manage Domiciliary Services
- Lead and Manage End of Life Care Services
and 20 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.