The Learning Machine · RQF Entry Level

TLM Entry Level Certificate In Skills for Employment (Entry 3)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Entry Level
Total credits15
Guided learning140 hours
Units in this qualification11

Awarded by The Learning Machine · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

This Entry Level Certificate develops skills for employment at Entry Level 3. Learners gain knowledge in areas such as managing money, teamwork, and health and safety. It is designed for individuals preparing for work, building confidence, and improving productivity using IT.

These are the units The Learning Machine registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Aspects of CitizenshipReal unit · The Learning Machine

This unit provides learners with an understanding of citizenship aspects in the UK, including individual rights and responsibilities, equality issues under current legislation, functions of local and national government, and awareness of public services available in the community.

What you'll be able to do

Explain that individuals have both rights and responsibilities within society.
Explain equality issues in relation to current legislation and its impact.
Describe the main functions of local and national government in the UK.
Identify a range of public services that are available in the local community.

Communication in the WorkplaceReal unit · The Learning Machine

You'll gain an understanding of effective communication in the workplace, including identifying necessary information, communication methods, and self-assessment. The unit supports the development of clear and accurate workplace communication skills.

What you'll be able to do

Know the fundamental principles of effective communication
Know what information needs to be communicated effectively in the workplace
Know about different methods and channels of communicating in the workplace
Assess own communication skills and their effectiveness in the workplace
Communicate effectively in a workplace environment

Developing Customer Service SkillsReal unit · The Learning Machine

You'll develop knowledge of the benefits of good customer service to organisations, including its impact on reputation and sales, and understand the consequences of poor service. The unit covers the importance of first impressions, positive verbal and non-verbal communication, and respect for individuals in customer interactions.

What you'll be able to do

Describe the benefits to an organisation of providing good customer service.
Explain the possible consequences of poor customer service.
Recognise the value of making positive first impressions on customers.
Demonstrate positive verbal and non-verbal interaction skills when communicating with customers.
Recognise the importance of showing respect for the individual when delivering good customer service.

Improving Own ConfidenceReal unit · The Learning Machine

It teaches you to understand factors influencing personal confidence and how to improve it. You'll examine the role of communication skills, decision-making, emotions, and goal setting in building self-assurance.

What you'll be able to do

Know the key elements that contribute to personal confidence
Know how effective communication skills can contribute to improving personal confidence
Know about the decision-making process and the associated emotions and feelings that may arise
Know how setting and achieving goals can increase personal confidence

Improving productivity using ITReal unit · The Learning Machine

This unit develops learners' ability to plan, use, and review IT systems and software to enhance productivity. You'll select appropriate tools, complete tasks efficiently, and evaluate their use to identify improvements.

What you'll be able to do

Plan the use of appropriate IT systems and software to meet specified requirements for a given task.
Use IT systems and software effectively to complete planned tasks to the required standard.
Review the selection and use of IT systems and software for tasks, identifying areas for improvement in future activities.

Introduction to Health and SafetyReal unit · The Learning Machine

You'll be introduced to fundamental health and safety principles in the workplace. The unit covers hazard identification, risk assessment, safety signs, and safe working practices to promote a secure working environment.

What you'll be able to do

Understand the importance of maintaining health, safety and welfare in the workplace environment
Identify potential hazards and assess associated risks in the workplace
Know common basic safety signs and their meanings as found in the workplace
Demonstrate an awareness of safe working practices and the correct use of personal protective equipment

Introduction to Living in the CommunityReal unit · The Learning Machine

This unit familiarises learners with the concept of community and their role within it. You'll identify local buildings and facilities, apply independent skills in community activities, recognise available services, and understand their responsibilities as community members.

What you'll be able to do

Define what is meant by the term 'community'.
Identify the location and explain the use of buildings and facilities in their own local area.
Apply independent skills when participating in activities in their own community.
Identify facilities and services that are available to members of the community.
Explain their own responsibilities as a member of a community.

Introduction to Understanding Self and OthersReal unit · The Learning Machine

This unit introduces learners to understanding themselves and others by stating their needs and wishes in various contexts, recognising personal health issues, interacting appropriately with others, and understanding personal relationships. You'll develop communication skills adapted to different situations and an awareness of how health can impact daily life.

What you'll be able to do

State own needs and wishes clearly and effectively in a range of different contexts
Show an awareness of personal health issues and their potential impact
Interact with others in an appropriate and respectful manner
Understand the dynamics of personal relationships and their importance

Managing My MoneyReal unit · The Learning Machine

This unit provides learners with knowledge of banking services, common deductions from earnings, and the importance of personal money management. You'll understand different financial products and the impact of deductions on income.

What you'll be able to do

Know about different banking services available, including current accounts, savings accounts, and loans.
Know about common deductions from earnings, such as income tax, National Insurance, and pension contributions.
Understand the importance of managing own money effectively, including budgeting, saving, and avoiding debt.

Undertaking an Enterprise ProjectReal unit · The Learning Machine

You'll explore the characteristics of successful enterprises and develop skills to plan, execute, and review an enterprise project. The unit includes setting clear objectives, managing resources, and evaluating project outcomes to identify areas for improvement.

What you'll be able to do

Describe the characteristics of successful enterprises.
Plan an enterprise project, including identifying resources and setting objectives.
Carry out the planned enterprise project, working effectively as part of a team or individually.
Review the enterprise project, evaluating its success and identifying areas for improvement.

Working in a TeamReal unit · The Learning Machine

You'll explore the principles of effective team working, including understanding their strengths, roles, and responsibilities. The unit emphasises positive contribution, communication, and performance evaluation within a team context.

What you'll be able to do

Know the fundamental principles of team working within an organisation
Identify their own strengths and interests and match them to a team task
Know their own specific role and responsibilities in relation to a given team task
Work positively and constructively as a member of a team
Understand their individual performance and contribution as a member of a team

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Aspects of CitizenshipCommunication in the WorkplaceDeveloping Customer Service SkillsImproving Own ConfidenceImproving productivity using ITIntroduction to Health and SafetyIntroduction to Living in the CommunityIntroduction to Understanding Self and Others

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Health & Safety Coordinator

Your journey starts here, with a solid foundation in H&S. With dedication, continuous learning, and a passion for keeping people safe, there's a clear and rewarding path ahead for you in this critical field.

See the whole journey →

Opens the roleHealth & Safety CoordinatorOne of the jobs this qualification is a route into · 2 near-identical records folded inSee the role →Opens the roleH&S CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleSafety AssistantOne of the jobs this qualification is a route intoSee the role →Opens the roleJunior Health and Safety SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleSafety CoordinatorOne of the jobs this qualification is a route into · 4 near-identical records folded inSee the role →Opens the roleEmployee Communications CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Showing 6 roles, drawn from 14 job records mapped to this qualification.

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Aspects of CitizenshipEntry Level

Applied to your work in any of these jobs

Which job do you mean?

Health & Safety Coordinator H&S Coordinator Safety Assistant Junior Health and Safety Specialist Safety Coordinator Employee Communications Coordinator

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for TLM Entry Level Certificate In Skills for Employment (Entry 3)

11 units in this credential, in the order it lists them, awarded by The Learning Machine.

Aspects of Citizenship
Communication in the Workplace
Developing Customer Service Skills
Improving Own Confidence
Improving productivity using IT
Introduction to Health and Safety

and 5 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.