These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Cambridge OCR. It does the teaching and the mapping. Cambridge OCR sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Contribute to the prevention and management of inappropriate behaviour Real unit · Cambridge OCR
What you'll be able to do
- Understand the principles of prevention and management of inappropriate behaviour
- Contribute to preventing inappropriate behaviour
- Deal with incidents of inappropriate behaviour
- Contribute to reviewing incidents of inappropriate behaviour
Facilitating legal advice using an interpreter Real unit · Cambridge OCR
What you'll be able to do
- Understand the use of interpreters in the provision of legal information and advice to clients (including signing)
- Set up the interpretation process
- Facilitate communication with the client through the interpreter
Managing interviews with legal advice clients Real unit · Cambridge OCR
What you'll be able to do
- Understand the importance of developing and managing interviews with legal advice clients
- Manage the interview with the legal advice client
- Complete the interview with the legal advice client
Providing and receiving referrals on behalf of legal advice clients Real unit · Cambridge OCR
What you'll be able to do
- Understand the processes and procedures for providing and receiving referrals
- Implement referral procedures on behalf of clients
- Accept client referrals from other agencies
- Review the quality of the referral process
Providing initial advice on family law Real unit · Cambridge OCR
What you'll be able to do
- Understand the legislative framework relating to legal partnerships
- Understand the legislative framework relating to children in public and private law proceedings
- Understand the documentation relating to divorce and separation
- Understand the effects of and responses to domestic violence
- Understand the rights of children and families to access financial support
- Understand the importance of referring clients to an appropriate advice agency/solicitor
- Understand the sources of and criteria for public funding in family cases
Providing initial advice to young people on their rights under the law Real unit · Cambridge OCR
What you'll be able to do
- Understand the legislative framework (in your country) relating to the provision of welfare benefits for young people
- Understand the rights of young people in relation to their physical and mental health
- Understand the legislative framework (in your country) relating to housing for and homelessness of young people
- Understand the legislative framework (in your country) relating to the provision of money and debt advice for young people
- Understand the legislative framework (in your country) relating to the social welfare of young people
- Understand the legislative framework (in your country)
Providing initial disability discrimination legal information and advice Real unit · Cambridge OCR
What you'll be able to do
- Understand the legislative framework relating to disability discrimination
- Understand the rights, entitlements and responsibilities of individuals in employments settings relating to disability
- Understand the responsibilities of those providing goods, facilities, products and services in relation to people with disabilities
Providing initial discrimination legal information and advice Real unit · Cambridge OCR
What you'll be able to do
- Understand the broad legislative framework relating to discrimination in the provision of good, facilities and services
- Understand the different forms of discrimination
- Understand the key processes and procedures that relate to legal actions in discrimination cases
- Understand how to recognise when a client should be referred to a more specialist adviser
Providing initial employment legal information and advice Real unit · Cambridge OCR
What you'll be able to do
- Understand the legislative framework (in your country) relating to employment
- Understand the statutory rights determined by employment status
- Understand the key statutory procedures relating to employment actions
Providing initial health and community care legal information and advice Real unit · Cambridge OCR
What you'll be able to do
- Understand the legislative framework (in your country) relating to health and community care
- Understand the infrastructure of the health and community care system (in your country)
- Understand the rights of individuals in relation to the access and provision of health and social care (in your country)
Providing initial information and advice in education law Real unit · Cambridge OCR
What you'll be able to do
- Understand the broad legislative framework (in your country) relating to the statutory provision of education for children and young people
- Understand national and local policies relating to running schools
- Understand the statutory responsibility (in your country) relating to Special Educational Needs/Additional Support Needs
- Identify when to refer a client to an alternative or more specialist source of advice
Providing initial legal advice in consumer law Real unit · Cambridge OCR
What you'll be able to do
- Understand the broad legislative (in your country) framework relating to consumer and contract law
- Understand the statutory rights and remedies available to clients, relating to consumer and contract law
- Understand the range of actions that are open to clients in relation to disputes of consumer or contract law
- Understand how to recognise when a client should be referred to a more specialist adviser
Providing initial legal advice in housing law Real unit · Cambridge OCR
What you'll be able to do
- Understand the broad legislative (in your country) framework relating to housing
- Understand how to advise clients on their rights and options relating to statutory and non statutory housing provision
- Understand the rights and entitlements of tenants in relation to harassment and eviction
- Understand the legal definition of homelessness and the services available to homeless people
- Understand the benefits system and its impact on housing
- Understand the procedures for possession in both social and private housing
- Understand complaints procedures open to clients in relation to housing
- Under
Providing initial legal advice in mental health law Real unit · Cambridge OCR
What you'll be able to do
- Understand the broad legislative (in your country)framework relating to mental health provision.
- Understand the roles and responsibilities of the primary providers of mental health services.
- Understand the range of options for the assessment of mentally ill clients.
- Understand the main areas of mental illness and their treatment.
- Understand the benefits available to clients with mental health problems and how to apply for them
- Understand the influence of different cultures on the perceptions of mental health and approaches to seeking treatment
- Understand how to recognise when a client s
Providing initial legal advice in welfare rights Real unit · Cambridge OCR
What you'll be able to do
- Understand the broad legislative (in your country)framework relating to welfare rights and benefits
- Understand the potential eligibility for all benefits and how this may be affected by clients’ circumstances
- Understand how to make benefit claims
- Understand the importance of maximising benefits income and ways of doing this
- Understand how to recognise when a client should be referred to a more specialist adviser
Providing initial money and debt legal advice Real unit · Cambridge OCR
What you'll be able to do
- Understand the legislative framework (in your country) relating to consumer credit and debt and fraudulent activity
- Understand why it is important to establish the client’s full financial circumstances and how to do this
- Understand the importance of recognising emergency situations for clients
- Understand why the client should maximise income and prioritise debts
- Understand the options available to clients in response to debt
- Understand the processes of debt recovery and defences for debt
Providing legal advice to clients Real unit · Cambridge OCR
What you'll be able to do
- Understand the process and procedures of providing legal advice
- Define the client’s needs
- Provide legal advice to meet the client’s needs
Providing legal information and advice using the telephone Real unit · Cambridge OCR
What you'll be able to do
- Know the processes and procedures for providing legal information and advice using the telephone
- Respond to client queries on the telephone
- End the call
Supporting legal advice clients to act on their own behalf Real unit · Cambridge OCR
What you'll be able to do
- Understand the importance of helping clients to act on their own behalf
- Establish the client’s needs and capabilities
- Help the client to act on their own behalf
- Provide ongoing support to clients
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Contribute to the prevention and management of inappropriate behaviour
- Standard
Develop and manage interviews with clients
- Standard
Enable clients to act on their own behalf
- Standard
Facilitate communication using interpreters
- Standard
Provide First Line Education Legal Advice
- Standard
Provide First Line Money and Debt Legal Advice
- Standard
Provide First Line Welfare Rights Legal Advice
- Standard
Provide Specialist Criminal Law Advice
- Standard
Provide and receive referrals on behalf of clients
- Standard
Provide first line consumer legal advice
- Standard
Provide first line disability legal advice
- Standard
Provide first line discrimination legal advice
- Standard
Provide first line employment legal advice
- Standard
Provide first line family law advice
- Standard
Provide first line health and community care legal advice
- Standard
Provide first line housing legal advice
- Standard
Provide first line legal advice for students
- Standard
Provide first line legal advice to young people
Showing 18 of 32 standards these units map to.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 7 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Junior Associate, Consumer Practice
This work can lead to a senior associate role, leading cases and arguing motions in court, or on to counsel and managing associate roles overseeing teams and multiple cases.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Cambridge OCR rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Contribute to the prevention and management of inappropriate behaviourFacilitating legal advice using an interpreterManaging interviews with legal advice clientsProviding and receiving referrals on behalf of legal advice clientsProviding initial advice on family lawProviding initial advice to young people on their rights under the lawProviding initial disability discrimination legal information and adviceProviding initial discrimination legal information and advice
Each one is a real unit registered against this qualification.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Contribute to the prevention and management of inappropriate behaviour
- Develop and manage interviews with clients
- Enable clients to act on their own behalf
- Facilitate communication using interpreters
- Provide First Line Education Legal Advice
- Provide First Line Money and Debt Legal Advice
- Provide First Line Welfare Rights Legal Advice
- Provide Specialist Criminal Law Advice
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
This qualification is no longer awarded.
Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 31 March 2016. It is here because people still hold it.
These are open to new learners in the same subject.
- ABBE Level 3 Certificate in Property Advice and Practice
- ABBE Level 3 Certificate in Residential Property Advice and Practice (Property Management)
- ABBE Level 3 Diploma in Residential Property Advice and Practice
- CICM Level 3 Diploma in Money and Debt Advice
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.