The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Cloud Cost Optimisation & Budget Adherence
Managing the overall cloud spend against allocated budgets, identifying and implementing cost-saving initiatives across all cloud providers.
Target · Maintain cloud spend within ±5% of the £500K-£2M annual budget, delivering at least 15% year-on-year cost optimisation through strategic initiatives.Reduced overall AWS egress costs by £50K in Q2 by implementing a new CDN strategy and optimising cross-region traffic, keeping total spend at £1.1M against a £1.2M budget.
Cloud Platform Reliability & Uptime
Ensuring the foundational cloud infrastructure (networking, core services, shared platforms) achieves high availability and meets agreed-upon Service Level Objectives (SLOs).
Target · Achieve 99.99% uptime for critical shared cloud services (e.g., identity, DNS, core networking) and ensure all managed services meet their defined SLOs.Maintained 99.995% availability for our core Kubernetes clusters across all regions, preventing any platform-level outages for key business applications in H1.
Cloud Security Posture Improvement
Reducing the attack surface and remediating critical security vulnerabilities across our multi-cloud environments, often measured against industry benchmarks.
Target · Decrease critical and high-severity security findings (e.g., from CSPM tools or audits) by 40% year-on-year, and ensure 100% compliance with internal policy-as-code guardrails.Successfully implemented a new IAM policy framework across AWS and Azure, reducing the number of overly permissive roles by 60% and closing 15 high-severity findings.
Team Productivity & Delivery Velocity
The ability of your team to deliver strategic cloud initiatives and infrastructure projects efficiently and on schedule.
Target · Complete 90% of planned quarterly strategic cloud initiatives on time and within scope, and improve average infrastructure deployment time by 20%.Delivered the new multi-region disaster recovery solution three weeks ahead of schedule in Q4, enabling the business to meet a critical compliance deadline.
Strategic Influence & Thought Leadership
Your ability to shape the organisation's long-term cloud strategy, influence executive decisions, and be recognised as an expert in the multi-cloud space.
- Regularly invited to present at executive strategy sessions
- your recommendations are consistently adopted for major cloud investments
- you're seen as the go-to person for complex cloud challenges, often proactively sharing insights and trends with leadership.
Team Development & Mentorship
How effectively you build, develop, and retain a high-performing cloud engineering team, fostering a culture of continuous learning and excellence.
- High team retention rates (above 85%)
- at least two team members promoted or taking on significantly expanded responsibilities annually
- positive feedback in 360-degree reviews regarding your coaching and support
- a clear succession plan for key roles within your team.
Vendor Relationship Management
The strength and effectiveness of your relationships with key cloud providers and third-party vendors, ensuring we get the best value and support.
- Proactive engagement with vendor account teams leading to favourable contract terms or early access to new features
- vendors see you as a strategic partner
- issues with vendor services are resolved quickly due to strong relationships
- you're able to negotiate significant discounts or credits.
Organisational Change & Adoption
Your success in driving the adoption of new cloud practices, tools, and governance models across the wider engineering organisation.
- New IaC standards are widely adopted by development teams without significant resistance
- FinOps practices are embedded across engineering
- positive feedback from product teams on the usability and support of shared cloud platforms
- successful rollout of new security guardrails.