The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Business Unit Revenue Attainment
Achieving or exceeding the annual revenue target for your assigned business unit or the entire company.
Target · 100%+ of annual revenue target (e.g., £5M-£10M+ ARR) Delivering £10.5M ARR against a £10M target, representing 105% attainment for the year.
Sales Forecast Accuracy
The precision of your team's quarterly and annual revenue forecasts compared to actual closed business.
Target · Within +/- 5% variance for quarterly forecasts Forecasting £2.5M for Q3, with actual closed revenue coming in at £2.4M, a 4% variance.
Customer Acquisition Cost (CAC)
The total cost of sales and marketing efforts required to acquire a new customer.
Target · Reduce CAC by 10-15% year-on-year Lowering CAC from £5,000 to £4,250 per new customer through optimised sales processes and better lead qualification.
Pipeline Coverage & Velocity
Ensuring a healthy pipeline of opportunities (coverage) and the speed at which deals move through the sales stages (velocity).
Target · Maintain 3-4x pipeline coverage; increase pipeline velocity by 10% YoY Consistently having £30M in pipeline for a £10M quarterly target, and reducing average deal cycle from 90 to 81 days.
Sales Team Attrition & Productivity
The retention rate of your sales force and the average revenue generated per sales professional.
Target · Annual attrition below 15%; 10%+ increase in average productivity per rep YoY Achieving 12% annual attrition while increasing average revenue per rep from £500K to £550K.
Go-to-Market (GTM) Strategy Effectiveness
The clarity, adoption, and success of the GTM strategy you define and implement.
- Regular positive feedback from Marketing and Product on GTM alignment
- measurable improvements in target market penetration
- successful launch of new products/segments
- clear documentation and communication of GTM strategy across the organisation.
Sales Leadership & Team Development
Your ability to inspire, coach, and develop your direct reports (Sales Directors/Managers) and the broader sales organisation.
- High engagement scores in sales team surveys
- successful internal promotions from within your team
- positive 360-degree feedback from direct reports and peers
- active participation in company-wide leadership initiatives
- a demonstrable succession plan for key roles.
Cross-Functional Collaboration
How effectively you work with other departments (Marketing, Product, Finance, Legal) to achieve shared business objectives.
- Being proactively invited to strategic planning meetings by other department heads
- successful resolution of inter-departmental conflicts
- joint initiatives with Marketing leading to improved lead quality
- Finance reporting accurate sales data due to your team's rigour.
Market Intelligence & Competitive Positioning
Your understanding of the competitive landscape and market trends, and your ability to position the company effectively.
- Regular, insightful updates to the executive team on competitor activities
- successful development of competitive playbooks for the sales team
- positive feedback from industry analysts on our market messaging
- identifying and capitalising on emerging market opportunities.