The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
From Associate Solutions Consultant (L1)
1-2 yearsSkills to master
- Independent demo delivery, basic PoC execution, initial client discovery, and foundational product knowledge. You'll have moved from assisting to owning.
You're ready to move on when
- Consistently receiving positive feedback on independent demo deliveries.
- Successfully completing basic PoCs with minimal supervision.
- Proactively identifying client needs during discovery calls.
- Demonstrating a solid grasp of our core product capabilities and common use cases.
- 2
From Technical Implementation/Consulting
2-4 yearsSkills to master
- Deep product implementation knowledge, client-facing communication, project management, and problem-solving in a post-sale context. You'll need to adapt to the 'pre-sale' mindset.
You're ready to move on when
- Strong track record of successful product deployments and client satisfaction.
- Excellent ability to troubleshoot and resolve complex technical issues.
- Clear and effective communication with clients and internal technical teams.
- A desire to shift from 'how it works' to 'how it solves their problem to win the deal'.
- 3
From Product Specialist/Support Engineer
2-3 yearsSkills to master
- In-depth product expertise, understanding of common customer pain points, and the ability to articulate technical features. You'll need to develop stronger presentation and sales-specific communication skills.
You're ready to move on when
- Expert-level knowledge of our product's features, limitations, and common workarounds.
- Proven ability to explain complex product functionality to customers.
- A natural curiosity about client business challenges and how our product can address them.
- Strong desire to move into a more proactive, revenue-generating role.