The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
New Method Development & Optimisation Rate
Number of new assays or significant method optimisations successfully developed and validated.
Target · Roughly 2-3 new methods/optimisations per quarter that are ready for routine use.Successfully developed and validated a new high-throughput screening assay for Target X, reducing screening time by 30% compared to previous methods. Or, optimised an existing HPLC method to improve sensitivity by 15%.
Instrument Uptime & Maintenance Compliance
Keeping critical lab instruments operational and ensuring all preventative maintenance and calibration schedules are met for your assigned equipment.
Target · Maintain 95% operational uptime for key equipment under your remit; 100% compliance with scheduled maintenance.Ensured the Mass Spectrometer was operational for 98% of scheduled work hours in Q2, and all quarterly calibrations were completed on time, avoiding any unplanned downtime for critical projects.
Mentee Progression & Training Effectiveness
The ability of your junior team members to independently execute complex tasks after your training and guidance.
Target · At least 2 junior technicians trained to independently run a complex assay within 12 months.Successfully mentored two L1 technicians, enabling them to independently perform a multi-step cell culture experiment and analyse the data with minimal supervision within 9 months.
Batch Failure Rate for Complex Assays
The percentage of experimental batches that fail due to technical issues (e.g., contamination, instrument error, incorrect reagent prep) under your direct supervision or method design.
Target · Maintain a batch failure rate below 2% for complex assays once methods are established.Over the last six months, your team's failure rate for the new gene editing assay was 1.5%, significantly below the 5% target for new, complex methods.
Problem-Solving & Troubleshooting Effectiveness
Your ability to diagnose and resolve complex technical issues with assays or instruments efficiently, and to document the solutions for future reference.
- You'll be the first person research scientists call when an experiment goes sideways. You'll systematically identify root causes, implement effective solutions, and share your learnings with the wider team. We'll see this in reduced re-run times and fewer repeat failures for similar issues. Your troubleshooting notes will be clear and helpful.
Impact on Project Timelines
How effectively your method development and operational leadership contribute to keeping R&D projects on schedule.
- Project leads will consistently report that your work helps them meet their deadlines. You'll proactively identify potential bottlenecks in lab operations and propose solutions before they become problems. Your methods will be reliable enough that they don't cause unexpected delays downstream.
Influence on Experimental Design
Your ability to provide valuable technical input to research scientists during the planning phase of experiments, helping them design more robust and feasible studies.
- Research scientists will actively seek your input when designing new experiments. You'll challenge assumptions, suggest alternative approaches based on your practical lab experience, and help refine protocols to ensure they're scientifically sound and practically executable. Your name will appear in the acknowledgements of internal reports for your technical contributions.
Mentorship and Team Development
The quality of guidance and development you provide to junior laboratory technicians, helping them grow their skills and confidence.
- Your direct reports will show clear progress in their technical abilities and autonomy. They'll give positive feedback about your coaching and support. You'll be seen as a patient and knowledgeable resource, helping them navigate tricky lab situations and understand the 'why' behind the 'how'.