UK

United Kingdom · Operations · Entry Level (0-2 years)

Quality Technician

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandEntry Level (0-2 years)
  • Direct reportsNo direct reports
  • Reports toQuality Engineer
  • UK framework levelUsually someone starting out, or keeping a process running

Also advertised as Junior Quality Inspector · Operations Quality Assistant · Production Quality Support

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Quality Technician

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

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1What this role really is

This isn't a desk job, frankly. As a Quality Technician, you'll be right there on the shop floor, getting your hands dirty (metaphorically, mostly) and making sure our products meet our standards. You're the eyes and ears for quality, spotting issues before they become real headaches. It's about being meticulous and following the rules, because getting it right at this stage prevents bigger problems later on. Think of it as being the first line of defence for our product quality.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Quality Management System (QMS) - e.g., ETQ Reliance, MasterControlIntermediate

Logging non-conformances, retrieving specific SOPs for a product, entering inspection data, and checking the status of corrective actions you're supporting.

Statistical Process Control (SPC) Software - e.g., Minitab, QI Macros (Excel Add-in)Intermediate

Inputting measurement data from production lines, generating basic X-bar and R charts under supervision, and viewing simple process capability reports.

Enterprise Resource Planning (ERP) System - e.g., SAP S/4HANA (QM Module)Basic

Navigating to specific quality modules to check batch records, looking up material specifications, or confirming inspection lot numbers.

BI & Data Visualisation Tools - e.g., Power BI, TableauIntermediate

Using pre-built dashboards to monitor daily quality KPIs, filtering data to see specific trends, and exporting simple reports for your Quality Engineer.

Collaboration & Documentation Tools - e.g., Confluence, Jira, MS TeamsIntermediate

Documenting your findings in Confluence, updating tickets for NCRs or CAPA tasks in Jira, and communicating with team members via MS Teams.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Acceptance/Rejection of materials/productsIdentify non-conformances and report them to the Quality Engineer. You won't make the final 'accept' or 'reject' call yourself.Make routine acceptance/rejection decisions based on clear specifications. Escalate borderline cases or major non-conformances to a Senior Quality Engineer.Authorise disposition of non-conforming material, including rework, scrap, or use-as-is with deviation. Sign off on significant batch releases.
Process ChangesObserve and report any deviations from SOPs. You won't suggest or implement changes.Propose minor process improvements to the Quality Engineer. Participate in discussions about process changes.Lead the implementation of process changes, including updating SOPs and training operators, after approval from relevant stakeholders.
Equipment CalibrationCheck calibration status of tools and report any that are out of date or damaged.Perform routine in-house calibration checks and manage the scheduling of external calibration services.Define the calibration schedule and requirements for all quality-critical equipment across a production area.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Scheduled Inspection Completion Rate
This is about making sure you get through all your assigned inspections for the day or week. We've got a schedule for a reason, and sticking to it is key.
Target · 98% of scheduled product/process audits completed on time

If you had 25 daily quality checks planned for the week, you'd need to complete 24 or more of them by Friday afternoon to hit this target.

Non-Conformance Report (NCR) Data Entry Accuracy
When you spot something wrong, you'll log it as an NCR. This metric checks how accurately you're entering all the details into our system—things like product code, defect type, and quantity. It's about getting the facts right.
Target · <2% data entry error rate on logged NCRs

If you logged 50 NCRs in a month, you'd need to have no more than one small error (like a typo in a batch number) across all of them.

First-Pass Yield (FPY) for Inspected Batches
This measures the percentage of products or materials you inspect that pass all quality checks the very first time, without needing any rework or further investigation. It's a direct measure of how well you're identifying good vs. bad.
Target · Achieve a 95% FPY on all batches you inspect

If you inspected 100 finished products, 95 of them should pass all your checks without any issues. If more than 5 have problems, we'll look into why.

Adherence to Standard Operating Procedures (SOPs)
Are you following the instructions exactly as they're written? This is crucial for consistency. We're looking for you to stick to the process, not invent your own shortcuts.
  • Your Quality Engineer will check your work regularly, and we'll look at feedback from production supervisors. If there are no deviations noted in internal process audits, that's a good sign. Basically, if you're doing things by the book, you're doing well.
Data Integrity and Completeness
It's not just about collecting data, it's about collecting *good* data. Are all the fields filled in? Is it legible? Does it make sense? Good data helps us make good decisions.
  • When your manager reviews your inspection logs and data entries, they should be complete and accurate. We'll look for things like missing signatures, incomplete fields, or inconsistent measurements. Clean, reliable data is the goal.
Proactive Learning and Engagement
This is an entry-level role, so we expect you to be keen to learn. Are you asking questions when you're unsure? Are you taking on feedback and trying to improve? Are you showing interest in the 'why' behind the checks?
  • Your manager will notice if you're actively participating in training, asking thoughtful questions, and showing initiative to understand the bigger picture. We'll also see it in how quickly you pick up new tasks and reduce the need for constant supervision.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Seeing Tangible Results

You'll get a real kick out of seeing a batch of products you've inspected pass all checks and head out to the customer. You'll feel a sense of accomplishment when you spot a defect, log it correctly, and see it get fixed before it leaves the factory.

You've just completed a final inspection on 500 units, found two minor issues, logged them, and saw them pulled for rework. Knowing those two potentially faulty units won't reach a customer gives you satisfaction.

Learning New Skills and Processes

You're someone who enjoys picking up new techniques, understanding different product specifications, and getting to grips with new measurement tools. You're not afraid to ask 'how does this work?' or 'why do we measure that?'

You've just been trained on a new optical inspection machine and you're keen to master it, asking the Quality Engineer for extra tips and practicing in your downtime.

Contributing to a Quality Product

You genuinely care about the quality of what we make. You want to be part of a team that produces excellent products, and you understand that your role, even at this level, is fundamental to that.

You take pride in explaining to a new operator why a certain visual check is so important, connecting it back to customer expectations and our company's reputation.

What frustrates people
  • Being seen as 'just checking boxes' rather than adding real value.
  • Dealing with unclear or incomplete instructions from production.
  • Finding the same recurring defect and feeling like it's not getting properly addressed.
  • The occasional pressure to 'just pass it' to keep the line moving, which goes against your quality instincts.
  • Filling out paperwork or digital forms that feel overly bureaucratic.
What this role does not give you
  • High-level strategic decision-making on quality policy.
  • The ability to independently change established production processes.
  • A constant stream of varied, novel projects (there's a lot of routine here).
  • Direct management of a team (this is an individual contributor role).

6Who you work with

Your role is absolutely crucial for maintaining our day-to-day product quality. You're the first line of defence against defects, meaning you stop bad products from going out the door and save us a load of money on rework and returns. Get it right, and you keep our customers happy and our brand reputation solid. Get it wrong, and well, that's when the real problems start, from customer complaints to costly recalls. It's not glamorous, but it's essential.

Inside the business
  • Quality Engineers (your direct manager and mentors)
  • Production Supervisors (the people running the lines you'll be inspecting)
  • Production Operators (the folks making the products, you'll work with them daily)
  • Warehouse Team (you'll coordinate with them on incoming materials and finished goods)
  • Health & Safety Team (making sure your work is done safely)
Outside the business
  • Equipment suppliers (occasionally, if there's an issue with a measurement tool)

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • A good grasp of basic maths (addition, subtraction, multiplication, division, percentages) for measurements and data recording.
  • Clear written and spoken English, so you can communicate effectively and document your findings accurately.
  • The ability to follow detailed instructions carefully and consistently, without cutting corners.
  • Basic computer literacy—you'll need to use our QMS and other digital tools, so knowing your way around a PC is a must.
  • A genuine 'can-do' attitude and a willingness to learn and adapt in a busy operational environment.

8What to practise next

Where the job is going, and what to do about it starting this week.

Intermediate Root Cause Analysis (RCA) Techniques

Right now, you assist with RCA. In the future, you'll be expected to conduct basic RCA yourself for common, recurring problems. This means moving beyond just identifying the problem to figuring out *why* it happened.

5 Whys · Fishbone (Ishikawa) Diagram · Pareto Analysis (Basic)

  • This week: Ask your Quality Engineer to walk you through a recent 5 Whys analysis they did.
  • This month: For every NCR you log, try to do a mental 5 Whys exercise and write down your thoughts (even if it's just for yourself).
  • Month 2: Practice drawing a Fishbone diagram for a common production issue you've observed.
  • Month 3: Take an online course or read a book on basic RCA techniques.

Quick win: Whenever you identify a non-conformance, try to think of at least three potential reasons *why* it might have happened before you report it.

9Staying current once you are in

What people here do to keep up
  • Regularly review and understand our internal SOPs and work instructions. Honestly, this is your best training manual.
  • Shadow experienced Quality Engineers and Technicians to learn best practices and ask them loads of questions.
  • Attend any internal training sessions on new products, processes, or quality tools.
  • Participate in basic Root Cause Analysis (RCA) sessions, even if you're just observing and learning.
  • Take advantage of online courses or resources on topics like basic statistics, measurement systems, or manufacturing quality principles.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Digital Data Collection & Basic Visualisation

We're moving away from paper forms and towards digital tools for everything. Being comfortable with digital input means faster, more accurate data, and it opens up new ways to see what's happening on the line.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for Quality Technician

2 units that map to this job, from the qualifications that cover it.

  1. Analysing the results of inspection and confirming quality of productionExcellence, Achievement & Learning Limited · covers 4 of 21 standardsLevel 2
  2. Inspect Products Within Polymer Processing and Related EnvironmentsPAA/VQSET · covers 4 of 21 standardsLevel 2
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Digital Data Collection & Basic Visualisation

We're moving away from paper forms and towards digital tools for everything. Being comfortable with digital input means faster, more accurate data, and it opens up new ways to see what's happening on the line.

  • Mobile Data Entry
  • Real-time Dashboards (Viewer Level)
  • QR/Barcode Scanning

AI-Assisted Inspection Tool Operation

AI isn't just for sci-fi anymore; it's coming to the factory floor. Learning how to operate and interpret results from AI-powered visual inspection systems will be a game-changer for efficiency and accuracy. You'll be working *with* the tech, not against it.

  • Defect Classification by AI
  • False Positives/Negatives
  • Calibration & Setup

What you’ll use

Skills this role draws on

Technical

  • Basic Measurement & Inspection Techniques
  • Non-Conformance Reporting (NCR) Process
  • Standard Operating Procedure (SOP) Adherence
  • Basic Statistical Process Control (SPC) Concepts

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Production Operator / Assembly Technician

    1-3 years

    Skills to master

    • Deep understanding of manufacturing processes, product specifications, and the impact of production decisions on quality. Strong hands-on experience with our products.

    You're ready to move on when

    • Consistently produces high-quality work with minimal defects in their production role.
    • Proactively identifies and flags quality issues on the line.
    • Shows a keen interest in the 'why' behind quality checks and standards.
    • Reliable, detail-oriented, and a good communicator with supervisors.
  2. 2

    Apprenticeship (Engineering/Manufacturing)

    2-4 years

    Skills to master

    • Foundational engineering principles, practical workshop skills, understanding of technical drawings, and a structured approach to problem-solving.

    You're ready to move on when

    • Successfully completed all apprenticeship modules and practical assessments.
    • Demonstrates a solid technical understanding of our products and processes.
    • Has experience with precision measurement and quality control tools.
    • Eager to apply theoretical knowledge in a practical quality assurance setting.
  3. 3

    School Leaver / College Graduate (Technical Subject)

    0-1 year (direct entry)

    Skills to master

    • Strong academic foundation in science, maths, or engineering. Eagerness to learn practical application of theoretical knowledge.

    You're ready to move on when

    • Achieved good grades in relevant technical subjects.
    • Demonstrates strong analytical and problem-solving potential.
    • Shows a genuine interest in manufacturing and quality control.
    • Quick learner with a positive attitude and good communication skills.

11Where this role leads

The long view:Your journey starts here, at the heart of our operations. The Quality Technician role is a fantastic foundation, teaching you the practicalities of quality that are essential for any future career in this field. We're excited to see you grow and develop with us.

Pay & demand

Typical pay £33,972 a year Source: ONS Annual Survey of Hours and Earnings, 2025 (provisional), under the Open Government Licence v3.0

The figure is the median for full-time employees in the ONS occupation this job title codes to (Quality assurance technicians), from the April 2025 survey — about six months old when published, as ASHE always is. It is that occupation's middle, not this role's. Half earn more.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Quality Technician is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

Where it leads

Roles this leads to

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Analysing the results of inspection and confirming quality of productionLevel 2

Applied to your work in Quality Technician

This unit aims to equip learners with the skills and knowledge to analyse inspection results against specified standards, confirm the quality of production, and document findings. Learners will be able to identify and implement solutions to address problems encountered during the analysis and confirmation process, ensuring quality standards are maintained.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Quality Technician

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Scheduled Inspection Completion RateThis is about making sure you get through all your assigned inspections for the day or week. We've got a schedule for a reason, and sticking to it is key.If you had 25 daily quality checks planned for the week, you'd need to complete 24 or more of them by Friday afternoon to hit this target.98% of scheduled product/process audits completed on time
  • Non-Conformance Report (NCR) Data Entry AccuracyWhen you spot something wrong, you'll log it as an NCR. This metric checks how accurately you're entering all the details into our system—things like product code, defect type, and quantity. It's about getting the facts right.If you logged 50 NCRs in a month, you'd need to have no more than one small error (like a typo in a batch number) across all of them.<2% data entry error rate on logged NCRs
  • First-Pass Yield (FPY) for Inspected BatchesThis measures the percentage of products or materials you inspect that pass all quality checks the very first time, without needing any rework or further investigation. It's a direct measure of how well you're identifying good vs. bad.If you inspected 100 finished products, 95 of them should pass all your checks without any issues. If more than 5 have problems, we'll look into why.Achieve a 95% FPY on all batches you inspect
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Quality Technician to Quality Engineer, and whatever you decide comes after.

Level 2 · in progressAI Fluency→ Quality Engineer→ your design
Where this takes you

Your journey starts here, at the heart of our operations. The Quality Technician role is a fantastic foundation, teaching you the practicalities of quality that are essential for any future career in this field. We're excited to see you grow and develop with us.

See Your Progress GrowIllustration
Quality Technician
  • Basic Measurement & Inspection Techniques
  • Non-Conformance Reporting (NCR) Process
  • Standard Operating Procedure (SOP) Adherence
  • Basic Statistical Process Control (SPC) Concepts
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Quality Technician is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Quality Engineer

    2-4 years (from Quality Technician)

    Level 2 (Mid-Level)

    • Advanced SPC application (interpreting charts, calculating capability).
    • Leading basic Non-Conformance and Corrective Action (CAPA) investigations.
    • Developing and updating SOPs.
    • Conducting internal audits.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a lot of quality work can be repetitive. Imagine having a smart assistant that helps you spot defects faster, navigate mountains of documents, and even draft your daily reports. That's exactly what AI can do for you in this role. It's not about replacing you; it's about making your job easier, quicker, and letting you focus on the really interesting bits.

We're not just talking about some far-off future tech. These are tools you can start using today to cut down on the tedious parts of your job. Think less time on manual checks and more time understanding *why* issues are happening. Our AI Productivity Hub is packed with resources to get you started, even if you've never touched AI before.

Automated Visual Inspection Support

Imagine a system that helps you spot tiny cosmetic defects or assembly errors on the production line, faster and more consistently than a human eye alone. AI vision tools can be trained to highlight potential issues, giving you a head start on your inspections and reducing eye strain. You'll still make the final call, but the AI gives you a powerful second opinion.

Basic Predictive Quality Insights

You'll be collecting a lot of data. AI tools can help you quickly identify trends or anomalies in that data that might signal a potential quality issue brewing. Think of it as an early warning system. While a Quality Engineer will interpret the complex stuff, you can use simple AI dashboards to flag 'something's off here' before it becomes a major problem.

AI-Powered Standards Navigation

Sick of trawling through hundreds of pages of SOPs or ISO documents to find one specific clause? AI tools can act like a super-smart search engine, instantly pulling up the exact information you need. Ask it a question about a specific quality requirement, and it'll point you to the right section in seconds. This saves you loads of time during audits or when you're just trying to confirm a spec.

Automated Daily Log Generation

At the end of your shift, you'll need to summarise your findings. By feeding raw inspection data and key observations into a generative AI tool, it can draft initial versions of your daily quality logs or simple non-conformance summaries. You'll still review and refine it, of course, but it cuts down on the blank page syndrome and gets you home quicker.

Common questions

Common questions

How do you become a Quality Technician?

Common routes in include Production Operator / Assembly Technician (1-3 years), Apprenticeship (Engineering/Manufacturing) (2-4 years) and School Leaver / College Graduate (Technical Subject) (0-1 year (direct entry)). Times vary with prior experience.

Where can a Quality Technician progress to?

This role can lead on to Quality Engineer (2-4 years (from Quality Technician)), depending on the skills you build.

What level is a Quality Technician in the UK?

This role aligns to RQF Level 2 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Quality Technician?

Increasingly, Digital Data Collection & Basic Visualisation and AI-Assisted Inspection Tool Operation. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Quality Technician, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 21 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Quality Technician: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 2

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Operations

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain here—attention to detail, process adherence, data collection, and basic problem-solving—are highly transferable. You could move into quality roles in other manufacturing sectors (e.g., automotive, aerospace, food & beverage), or even into roles focused on operational excellence or process improvement in other industries.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.