The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Earned Media Placement & Quality
Number and quality of media mentions in top-tier policy outlets (e.g., Financial Times, The Economist, BBC News, Politico UK) for your assigned policy campaigns.
Target · Secure 2+ op-eds or significant feature placements per quarter in national/top-tier outlets, with a positive or neutral sentiment. Successfully placed an op-ed in The Times arguing for a balanced approach to AI regulation, directly quoting our CEO, in Q2. This led to a follow-up interview on BBC Radio 4.
Key Influencer Sentiment Shift
Measurable improvement in sentiment among a pre-defined list of key policy influencers (journalists, academics, staffers) on your specific policy issues.
Target · Achieve a 10% measurable improvement in sentiment (e.g., moving from 'neutral' to 'positive' or 'negative' to 'neutral') among identified influencers, tracked via quarterly surveys or qualitative analysis. After a targeted campaign on data privacy, our sentiment score among 15 key privacy journalists improved by 12% in Q3, as evidenced by their reporting and direct feedback.
Coalition Campaign Engagement
The ability to rally third-party support for our policy positions, demonstrating broader industry or societal alignment.
Target · Lead a coalition campaign that generates 25+ organisations signing a joint letter to regulators or policymakers within a 6-month period. Organised a coalition of 30 tech companies and NGOs to co-sign a letter to the Department for Culture, Media & Sport, advocating for specific changes to the Online Safety Bill, which was published in the FT.
Message Penetration & Consistency
How well our core policy messages are being picked up and repeated by media and key external voices.
Target · Ensure 80% of relevant media coverage and third-party commentary on your policy issues includes at least one of our three core messages. Our message 'innovation needs clear guardrails' appeared in 85% of articles discussing the new digital markets legislation last month, up from 50% the previous quarter.
Strategic Counsel & Proactivity
Your ability to provide timely, accurate, and actionable communications advice to Government Affairs and business leaders, often anticipating issues before they become crises.
- You're regularly invited to strategic policy discussions, even when communications isn't the primary topic. Senior leaders proactively seek your input on emerging policy threats or opportunities. You present well-researched recommendations, not just observations, and they're usually acted upon.
Crisis Communications Preparedness
How well you prepare for and respond to unexpected policy-related communications challenges, ensuring a calm, consistent, and effective response.
- You've developed and tested holding statements for likely scenarios. When a crisis hits, you're the first to have a draft response ready, which is usually adopted with minimal changes. Your calm demeanour helps others stay focused, and you manage the media flurry effectively, preventing escalation.
Mentorship & Team Contribution
Your willingness and effectiveness in guiding junior team members, sharing knowledge, and contributing to the overall strength of the policy communications function.
- Junior colleagues come to you for advice before their manager. You actively participate in team training sessions, sharing best practices. Your code reviews (if applicable for comms tech) are constructive, and you help unstick colleagues facing tricky problems. You're seen as a go-to expert for specific policy areas.
Relationship Building with Journalists
The strength and depth of your relationships with key policy journalists, leading to more informed and balanced coverage.
- Journalists regularly call you for background information or comments, even on stories not directly about us. You can place stories and secure interviews more easily due to established trust. You get early warnings about upcoming stories, allowing us to prepare.