The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Data Collection Accuracy
How accurate and complete the data you gather for analysis is. Getting this wrong means we're making decisions on bad information, which is a nightmare.
Target · >98% accuracy on all collected datasetsIf you're collecting data on defect rates, we'd expect less than 2% of your entries to have errors or be missing critical information.
Process Maps Completed
The number of 'as-is' process maps you create and validate with the operational teams each quarter. These are the foundation for any improvement.
Target · 5-8 detailed process maps per quarterYou'd be expected to map out the 'goods inwards' process, the 'order picking' process, and a few others, ensuring they accurately reflect reality.
On-time Completion of Assigned Tasks
How reliably you hit deadlines for specific tasks within larger DMAIC projects. Delays here can hold up an entire project, so it's important.
Target · 95% of tasks completed by agreed-upon deadlinesIf you're meant to complete a 5 Whys analysis by Friday, we expect it done, ready for the team to review.
Identified Waste Reduction
The quantifiable reduction in one of the 8 Wastes (e.g., waiting time, overproduction, defects) on the smaller projects you lead or contribute to.
Target · Minimum 10% reduction in identified waste for small projectsYou might identify and help reduce the average waiting time for a specific machine by 15%, saving around 2 hours per shift.
Problem Identification & Solution Proposal
Your ability to not just spot problems, but to think through potential solutions and present them clearly, even if they're not fully fleshed out yet.
- You regularly bring up specific process issues in team meetings, backed by initial observations. You're not just complaining
- you're suggesting ways forward. Your initial solution ideas are logical and address the root cause, not just the symptom.
Adherence to DMAIC Methodology
How well you follow the structured steps of Six Sigma, even on smaller tasks. It's about rigour and discipline, not cutting corners.
- Your project documentation (even for small tasks) clearly shows you've followed the Define, Measure, Analyze steps. You consistently use the right tools for the right phase, rather than just guessing. Your Green Belt lead rarely needs to correct your methodological approach.
Informal Guidance & Team Support
The extent to which you help out newer or less experienced team members, sharing your knowledge and helping them get unstuck.
- Junior colleagues often come to you for advice on data collection or basic process mapping. You actively offer to help others when you see them struggling. You contribute positively to team knowledge sharing sessions.
Stakeholder Engagement on the Floor
How effectively you build rapport and gather information from the frontline operational staff. This isn't about formal presentations; it's about trust.
- You're comfortable 'going to the Gemba' and talking to operators. They feel comfortable sharing their frustrations and ideas with you. Your process maps accurately reflect their day-to-day reality because you've listened to them.