The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Overall Equipment Effectiveness (OEE) for Assigned Lines
This measures the overall performance of the production lines or cells you're responsible for, broken down into availability, performance, and quality. It's the ultimate indicator of how well things are running.
Target · Improve OEE on Line X from 68% to 75% within 6 months, and maintain it above 78% thereafter.After implementing a new automated inspection system and optimising changeovers, Line 4's OEE went from 70% to 76% in a quarter, contributing to a £150K annual saving.
Project Return on Investment (ROI)
For any significant improvement project you lead (e.g., automation upgrades, process redesigns), we'll track the financial return against the investment. We need to know our money is well spent.
Target · Deliver projects with an average payback period of less than 24 months, with at least 80% of projects hitting their projected ROI.A project to upgrade a key assembly station, costing £120K, resulted in a £70K annual saving in labour and scrap, giving a payback of 1.7 years.
Process Capability Index (Cpk) for Critical Processes
This tells us how well our processes are meeting specification limits. A higher Cpk means fewer defects and more predictable quality.
Target · Increase Cpk for the top 3 critical processes (identified by FMEA) from 1.0 to 1.33 within 9 months.By optimising machine settings and implementing new tooling, the Cpk of our critical welding process improved from 0.95 to 1.4, reducing rework by 30%.
Reduction in Cost of Poor Quality (COPQ)
This covers all the costs associated with not doing things right the first time: scrap, rework, warranty claims, customer returns. Your job is to drive these down.
Target · Contribute to a 10% reduction in COPQ for your assigned production areas year-on-year.Through a focused FMEA and Poka-Yoke implementation on a packaging line, internal scrap costs were reduced by £20K over 6 months.
Technical Leadership & Problem Solving Quality
You're the expert. We'll be looking at how effectively you diagnose complex issues, propose robust solutions, and guide your team through difficult technical challenges. It's about getting to the root cause, not just patching things up.
- You're consistently brought in for the toughest problems
- your solutions are durable and don't lead to repeat failures
- your team seeks your technical advice before escalating
- you present clear, data-backed root cause analyses for major incidents.
Mentorship and Team Development
As a Lead, you're responsible for helping your direct reports grow. This means providing clear guidance, constructive feedback, and opportunities for them to take on bigger challenges. It's about building capability in others.
- Your direct reports show measurable skill improvement and increased autonomy
- they feel supported and challenged
- you conduct regular, effective 1-to-1s
- you actively delegate meaningful tasks and provide coaching, not just answers.
Cross-functional Collaboration & Influence
You'll need to work with lots of different teams. Your ability to get others on board with your technical recommendations, even when they might mean extra work for them, is crucial. It's about building trust and getting things done together.
- Product Development regularly consults you on design for manufacturability
- Maintenance values your input on equipment reliability
- you successfully get buy-in from Production Supervisors for process changes
- you're seen as a fair and knowledgeable partner by other departments.
Strategic Technical Input
We expect you to contribute to the bigger picture, not just focus on day-to-day issues. This means identifying future technical needs, suggesting new technologies, and helping shape our long-term operational strategy.
- You proactively identify and propose new automation or process technologies
- your insights are incorporated into departmental strategic planning
- you present well-researched business cases for capital expenditure
- you anticipate future production challenges and propose preventative measures.