UK

United Kingdom · Operations · Principal/Manager (12-16 years)

Ground Operations Coordinator Manager

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandPrincipal/Manager (12-16 years)
  • Direct reports10-25 reports
  • Reports toDirector of Ground Operations
  • UK framework levelUsually someone running a function, or a director

Also advertised as Operations Manager (Ground) · Site Operations Lead · Regional Ground Operations Manager

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

Pearson BTEC Level 3 Diploma in Aviation Operations (QCF) Pearson Education Ltd · Level 3 · covers 3 of 10 standards
Pearson BTEC Level 3 Subsidiary Diploma in Aviation Operations (QCF) Pearson Education Ltd · Level 3 · covers 2 of 10 standards
Pearson BTEC Level 3 Certificate in Aviation Operations (QCF) Pearson Education Ltd · Level 3 · covers 2 of 10 standards
OTHM Level 4 Diploma in Airline, Airport and Aviation Management OTHM Qualifications · Level 4 · covers 1 of 10 standards
DAO Level 5 Diploma in Specialist Helicopter Operations Defence Awarding Organisation · Level 5 · covers 1 of 10 standards
EAL Level 4 Diploma in Aerospace and Aviation (Development Competence) Excellence, Achievement & Learning Limited · Level 4 · covers 1 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Airfield Operations Pearson BTEC Level 3 Diploma in Aviation Operations (QCF)
Airline Operations OTHM Level 4 Diploma in Airline, Airport and Aviation Management
Operate Role Specific equipment DAO Level 5 Diploma in Specialist Helicopter Operations
Towing, marshalling and parking aircraft EAL Level 4 Diploma in Aerospace and Aviation (Development Competence)

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
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Your Plan Illustration

Built for Ground Operations Coordinator Manager

4 units that map to this job, from the qualifications that cover it.

  1. Airfield Operations Pearson Education Ltd · covers 3 of 10 standards Level 3
  2. Airline Operations OTHM Qualifications · covers 1 of 10 standards Level 4
  3. Operate Role Specific equipment Defence Awarding Organisation · covers 1 of 10 standards Level 5
  4. Towing, marshalling and parking aircraft Excellence, Achievement & Learning Limited · covers 1 of 10 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Ground Operations Coordinator Manager?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Driven Operations Optimisation Strategy
  • Supply Chain Resilience & Risk Management (Advanced)
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Ground Operations Coordinator Manager plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

A Ground Operations Coordinator Manager leads the people running a site's daily operations and answers for its performance. The work covers safety, efficiency and meeting targets, and covers the financial side of ground operations too.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

SAP S/4HANA (MM/SD Modules) or Oracle NetSuite / Microsoft Dynamics 365 SCM Strategic/Architect

Defining business process requirements for ERP module enhancements, leading user acceptance testing for upgrades, using advanced reporting features to analyse operational costs and inventory trends, and ensuring data integrity across the system.

Samsara or Geotab / Trimble (Fleet Management) Strategic/Architect

Evaluating new fleet management features, integrating telematics data with other operational systems (e.g., ERP, WMS), defining KPIs for fleet utilisation and maintenance, and using data to inform strategic investment decisions for vehicle replacement or expansion.

Manhattan Associates WMS or Blue Yonder WMS / Fishbowl Strategic/Architect

Leading WMS implementation or upgrade projects, designing warehouse layouts and flow within the system, optimising picking strategies at a strategic level, and ensuring seamless integration with automation hardware.

Power BI or Tableau (Advanced Analytics) Advanced

Defining enterprise-level operational dashboards, interpreting complex data visualisations to identify trends and anomalies, presenting data-driven insights to senior leadership, and guiding your team on effective data storytelling.

PagerDuty or Everbridge (Incident Management) Strategic/Architect

Developing the enterprise-wide incident management strategy, selecting and implementing new platforms, defining alert routing and escalation policies for major incidents, and ensuring robust communication protocols during crises.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Operational Process Changes Follows established processes; escalates any proposed changes to supervisor. Proposes minor process improvements within their area; seeks manager approval. Designs and implements significant process improvements for their workstream; informs manager.
Budget Allocation & Expenditure No budget authority; requests supplies/equipment from supervisor. Manages small project budgets (up to £1K) with manager approval. Recommends budget allocation for specific projects (up to £5K); requires manager approval.
Team Staffing & Development No authority; requests training from supervisor. Provides informal guidance to new joiners; identifies own training needs. Mentors 0-2 junior team members; provides input on performance reviews.
Incident Response Follows documented incident response checklists; escalates immediately. Executes routine incident response; identifies root causes for minor issues. Leads response for complex incidents within their shift/area; coordinates with relevant teams.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Site/Regional On-Time Performance (OTP)
The percentage of all ground operations (e.g., turnarounds, deliveries, loading/unloading) completed within their scheduled timeframes.
Target · Consistently >99% across your managed operations.

Your region's average OTP for Q2 was 99.2%, meaning only 0.8% of operations experienced a delay, compared to a company average of 98.5%.

Operational Cost Reduction
Identifying and implementing initiatives that reduce the cost-per-unit of operation (e.g., cost per turnaround, cost per delivery) without compromising safety or quality.
Target · Achieve a 5% year-on-year reduction in operational costs for your area.

By optimising fuel consumption and equipment utilisation, your site reduced its cost-per-turnaround by 5.5% compared to the previous year, saving £150,000.

Safety Incident Rate (SIR)
The number of recordable safety incidents per 100,000 operational hours or equivalent metric for your specific operations.
Target · Reduce SIR by 10% year-on-year, aiming for zero serious incidents.

Your region reported 0.8 SIR in the last quarter, down from 0.95 SIR in the same period last year, demonstrating improved safety behaviour and awareness.

Budget Adherence
Managing your allocated operational budget for staffing, equipment, and consumables to ensure spending stays within approved limits.
Target · Maintain actual expenditure within +/- 2% of the approved budget.

For the last financial year, your ground operations budget of £1.2M came in at £1.21M, a variance of less than 1%.

Strategic Initiative Rollout Success
The successful implementation of new systems, processes, or equipment within your managed area, on time and within budget.
Target · Lead the successful rollout of at least one major operational improvement project annually.

You successfully led the implementation of the new telematics system across all vehicles in your region, completing it 2 weeks ahead of schedule and £10K under budget.

Team Leadership & Development
How effectively you lead, motivate, and develop your team of supervisors and coordinators, fostering a culture of accountability and continuous improvement.
  • High team retention rates (above 85%), positive feedback in annual engagement surveys, successful internal promotions from your team, clear succession plans in place for key roles, regular one-to-ones and performance reviews with direct reports.
Process Optimisation & Innovation
Your ability to identify inefficiencies, design improved operational processes, and champion their adoption across your area.
  • Documented process improvements leading to measurable gains (e.g., reduced 'turn time'), successful pilot programmes for new technologies or methods, your team actively suggesting and implementing small-scale improvements (Kaizen), positive feedback from other departments on improved operational interfaces.
Stakeholder Collaboration & Influence
How well you work with other departments (e.g., Maintenance, HR, Commercial) and external partners to achieve shared operational goals, often requiring you to get everyone on the same page.
  • Being proactively consulted by other department heads on strategic decisions, successful resolution of cross-functional operational conflicts, positive feedback from key internal and external partners on your collaborative approach, effective negotiation with vendors.
Risk Management & Resilience
Your foresight and planning to mitigate operational risks (weather, equipment failure, staffing shortages) and ensure the operation can recover quickly from disruptions.
  • Development and regular testing of emergency response plans, proactive identification of potential operational bottlenecks, minimal impact from unforeseen disruptions due to effective contingency planning, detailed post-incident reviews leading to preventative actions.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Operational Puzzles

You thrive when faced with a seemingly impossible scheduling challenge, a persistent bottleneck in a process, or a multi-faceted incident. You enjoy dissecting the problem, designing a solution, and seeing it successfully implemented across your teams.

Spending an afternoon mapping out a new loading dock procedure to reduce vehicle turnaround time by 15%, then rolling it out and seeing the numbers improve.

Building and Developing High-Performing Teams

You get a real kick out of seeing your supervisors grow, coaching a senior coordinator into a leadership role, or improving the overall capability and morale of your entire ground operations function. You see your team's success as your own.

Mentoring a new supervisor through their first major incident, then seeing them confidently lead the next one independently.

Driving Tangible Impact and Efficiency

You're motivated by seeing measurable improvements in safety, on-time performance, and cost savings. Knowing that your strategic decisions and process changes directly contribute to the company's bottom line and operational excellence is what gets you up in the morning.

Presenting quarterly results to the Director, showing a significant reduction in demurrage fees or a measurable increase in asset utilisation due to your initiatives.

What frustrates people
  • The 'Accountability Without Authority' trap, where you're responsible for outcomes but lack direct control over all contributing factors (e.g., maintenance schedules, supplier reliability).
  • Battling outdated technology and manual processes that hinder efficiency and frustrate your teams.
  • The constant tension between commercial demands for speed and the non-negotiable requirements for safety and compliance.
  • Managing team burnout and morale in a 24/7 operational environment with shift work and unpredictable demands.
  • Dealing with inter-departmental politics and getting different teams to align on shared operational goals.
What this role does not give you
  • A quiet, predictable office environment with minimal external pressures.
  • The luxury of always having complete data before making a decision.
  • A role where you're solely focused on individual contribution rather than leading and developing others.
  • An environment where every single process improvement idea you champion gets immediate funding and implementation.

8Who you work with

You're directly responsible for the operational performance, safety, and cost efficiency of a significant part of our business. Your decisions directly influence our P&L, customer satisfaction, and our reputation in the market. Get it right, and you're a hero; get it wrong, and the impact can be felt across the entire organisation, from the bottom line to board-level discussions.

Inside the business
  • Director of Ground Operations (your boss, obviously)
  • Head of Maintenance (to keep our kit running)
  • HR Business Partners (for all things people-related)
  • Finance Managers (they'll want to see your budget numbers)
  • Commercial/Sales Leads (they'll want their 'hot loads' delivered yesterday)
  • Safety & Compliance Officers (your closest allies, honestly)
Outside the business
  • Key Vendors & Suppliers (fuel, equipment, contractors)
  • Regulatory Bodies (e.g., CAA, HSE, local authorities)
  • Major Clients (for specific operational discussions)
  • Local Community Representatives (noise, traffic concerns)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of successfully leading and managing teams of operational supervisors or leads (not just individual contributors) for at least 5 years.
  • Demonstrable experience in managing significant operational budgets (e.g., £500K+) and delivering cost efficiencies.
  • Expert-level understanding and practical application of Lean methodologies and Root Cause Analysis in a complex operational environment.
  • Extensive experience in designing, implementing, and optimising operational processes and workflows.
  • A strong history of managing major operational incidents and leading effective post-incident reviews.
  • Experience with at least one major ERP (SAP, Oracle, Dynamics) and WMS (Manhattan, Blue Yonder) system, including leading implementation or significant upgrade projects.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Governance & Operational Data Strategy

As operations become more data-driven, ensuring the quality, consistency, and security of operational data is paramount. You'll need to define the data strategy for your function, not just consume reports.

Data Quality Frameworks · Master Data Management (MDM) for Operations · Data Security & Compliance (GDPR, etc.)

  • This month: Conduct an audit of a key operational dataset (e.g., inventory levels) to identify data quality issues.
  • Next quarter: Work with IT to define clear ownership and processes for maintaining critical operational master data.
  • Month 6: Develop a proposal for improving data governance within your ground operations function, highlighting the business benefits.

Quick win: Identify one critical operational report that frequently has data discrepancies. Work with your team to trace the data sources and pinpoint where the errors are introduced. Start a conversation with IT about how to fix it at the source.

IoT & Sensor Integration for Real-time Operations

The ability to collect and act on real-time data from physical assets (vehicles, equipment, warehouse locations) is transforming operational visibility and control. You'll need to understand how to leverage this for strategic advantage.

Edge Computing in Operations · Predictive Maintenance via IoT · Real-time Location Systems (RTLS)

  • This quarter: Research current IoT applications in ground operations and identify potential use cases for our business.
  • Next quarter: Work with a vendor or internal team to pilot a small IoT project (e.g., tracking specific high-value assets).
  • Month 6: Evaluate the ROI of the pilot and develop a business case for broader IoT deployment in your area.

Quick win: Explore how our existing fleet telematics (Samsara/Geotab) could be used more effectively beyond basic tracking. Are there untapped data points that could inform better operational decisions?

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry conferences and workshops on operations management, supply chain innovation, and logistics technology.
  • Participate in leadership development programmes focused on managing managers, strategic decision-making, and change leadership.
  • Engage in professional networking groups for operations leaders to share best practices and stay abreast of industry trends.
  • Pursue further education or certifications in areas like AI for Operations, sustainability in supply chain, or advanced data analytics.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Driven Operations Optimisation Strategy

AI isn't just for automating tasks; it's becoming critical for strategic decision-making. Competitors are already using AI to predict demand, optimise routes, and even manage inventory with unprecedented accuracy. Managers who can define and implement AI strategies will run far more efficient operations.

  • Prescriptive Analytics for Operations
  • Digital Twin Technology
  • Responsible AI & Ethics in Operations
  • AI Vendor Selection & Integration

Supply Chain Resilience & Risk Management (Advanced)

Recent global events have shown that supply chains are incredibly fragile. As a manager, you'll be expected to build operations that can withstand and quickly recover from major disruptions—think pandemics, geopolitical issues, or climate events. It's about protecting the business.

  • Scenario Planning for Black Swan Events
  • Multi-Echelon Inventory Optimisation
  • Supplier Relationship Management (Strategic Resilience)
  • Circular Economy Principles in Operations

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Lean Methodologies (Strategic Application)
  • Root Cause Analysis (Organisational Level)
  • Resource & Crew Scheduling (Strategic Optimisation)
  • Incident Command System (ICS) Leadership
  • Turnaround Management (Process Design & Oversight)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Internal Promotion from Lead Ground Operations Supervisor (L4)

    3-5 years as an L4

    Skills to master

    • Transitioning from managing individual contributors to managing other managers/supervisors, owning a larger budget, developing strategic operational plans, and representing the function in cross-functional leadership forums.

    You're ready to move on when

    • Consistently exceeding team performance metrics and demonstrating strong leadership capabilities.
    • Successfully leading complex projects that impact multiple teams or workstreams.
    • Proactively identifying and implementing significant process improvements that deliver measurable results.
    • Demonstrating strong financial acumen and an understanding of the broader business impact of operational decisions.
    • Mentoring and developing junior supervisors, showing a knack for talent development.
  2. 2

    External Hire from a similar Operations Management Role

    Direct entry, assuming relevant experience

    Skills to master

    • Adapting to our specific operational context, systems, and culture
    • quickly building credibility with existing teams and stakeholders
    • demonstrating immediate impact on key operational metrics.

    You're ready to move on when

    • Proven experience managing a similar-sized operational function and team in a comparable industry.
    • Demonstrable track record of driving significant improvements in safety, efficiency, and cost.
    • Strong leadership and change management experience in a complex operational environment.
    • Excellent stakeholder management skills, with the ability to quickly build rapport and influence.
  3. 3

    Transition from a related Supply Chain/Logistics Management Role

    4-6 years in a related management role, plus 1-2 years adapting to ground ops specifics.

    Skills to master

    • Deep diving into the specific nuances of ground operations (e.g., turnaround management, specific regulatory compliance), understanding the frontline challenges, and translating broader supply chain strategy into ground-level execution.

    You're ready to move on when

    • Strong foundational knowledge of supply chain principles and logistics.
    • Proven management experience, particularly in areas like warehousing, transport, or distribution.
    • A demonstrable ability to quickly learn and adapt to new operational environments and technical specifics.
    • A genuine passion for the 'hands-on' nature of ground operations.

15Where this role leads

The long view: This work can lead to senior operations roles such as VP of Operations or Chief Operations Officer, or to running a global supply chain.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Ground Operations Coordinator Manager is actually changing.

Where it leads

Roles this leads to

Also named as a next step, with no page in the catalogue yet:

  • Head of Regional Operations (L6 equivalent)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Airfield Operations, worked against Ground Operations Coordinator Manager.

Airfield Operations Level 3

Applied to your work in Ground Operations Coordinator Manager

This unit aims to provide learners with a comprehensive understanding of airfield operations, encompassing training requirements, monitoring procedures, planning considerations, and effective communication protocols. Upon completion, learners will be able to explain the essential elements for safe and efficient operation within the airfield environment.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my Ground Operations Coordinator Manager plan, free
See Your Progress Grow Illustration
Ground Operations Coordinator Manager
  • Lean Methodologies (Strategic Application)
  • Root Cause Analysis (Organisational Level)
  • Resource & Crew Scheduling (Strategic Optimisation)
  • Incident Command System (ICS) Leadership
  • Turnaround Management (Process Design & Oversight)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Ground Operations Coordinator Manager is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Director of Ground Operations (L6)

    3-5 years as a Ground Operations Coordinator Manager

    From managing a site/region to setting strategy for multiple sites or a larger business unit, managing larger budgets (£2M-£10M+), and leading major strategic initiatives.

    • Enterprise-level Operational Planning & Forecasting Developing long-term operational plans that align with overall business strategy.
    • M&A Operational Integration Leading the operational integration of acquired businesses or new ventures.
    • Advanced Regulatory & Compliance Oversight Ensuring enterprise-wide compliance and managing relationships with national regulatory bodies.

  2. Head of Regional Operations (L6 equivalent)

    3-5 years as a Ground Operations Coordinator Manager

    Similar to Director, but often with a broader remit across different operational functions within a specific large region, potentially including aspects beyond just ground operations.

    • Integrated Regional Logistics Planning Optimising the entire logistics network within a region, not just ground operations.
    • Regional Regulatory & Compliance Management Navigating varied local and regional regulations across a broader operational scope.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, as a Ground Operations Manager, your plate is always full. You're juggling team management, budget oversight, strategic planning, and then a curveball hits (because it always does). What if you could offload some of the heavy lifting and focus more on leading, strategising, and problem-solving? That's where AI comes in.

We're not talking about replacing your critical judgment; we're talking about giving you a serious advantage. Our AI Productivity Hub is packed with tools designed specifically for Operations leaders like you, helping you cut through the noise, make faster decisions, and free up precious hours every week. Think of it as your super-smart assistant, ready to tackle the tedious, data-heavy, and repetitive tasks.

Automated Roster & Schedule Generation

Imagine AI taking your demand forecasts, factoring in employee availability, skill certifications, and even union rules, then spitting out an optimal weekly shift schedule. It'll flag conflicts before they even happen. For you, this means less time playing 'schedule Tetris' and more time coaching your supervisors.

Predictive Delay Analysis & Mitigation

AI models can crunch real-time data—weather, traffic, equipment telematics, inbound ETAs—to predict potential bottlenecks and delays several hours in advance. You'll get proactive alerts, allowing you to reallocate resources or adjust plans before a small delay becomes a major headache. This gives you the foresight to act, not just react.

Rapid Compliance Summarisation & Training

New 100-page regulatory document just dropped? Feed it to an AI assistant. It'll generate a concise 1-page summary of key changes affecting your daily operations, ready for a 'toolbox talk' with your teams. You'll stay compliant without drowning in paperwork, and your teams will get critical updates faster.

Instant Incident Report Drafting & Analysis

After an incident, you can dictate the key facts into an AI tool, and it will instantly draft a structured, professional initial incident report, ensuring all required fields are populated correctly. This speeds up submission, review, and frees you up to focus on the crucial root cause analysis and preventative actions.

Common questions

Common questions

How do you become a Ground Operations Coordinator Manager?

Common routes in include Internal Promotion from Lead Ground Operations Supervisor (3-5 years as an L4), External Hire from a similar Operations Management Role (Direct entry, assuming relevant experience) and Transition from a related Supply Chain/Logistics Management Role (4-6 years in a related management role, plus 1-2 years adapting to ground ops specifics.). Times vary with prior experience.

Where can a Ground Operations Coordinator Manager progress to?

This role can lead on to Director of Ground Operations (3-5 years as a Ground Operations Coordinator Manager) and Head of Regional Operations (3-5 years as a Ground Operations Coordinator Manager), depending on the skills you build.

What new skills matter most for a Ground Operations Coordinator Manager?

Increasingly, AI-Driven Operations Optimisation Strategy and Supply Chain Resilience & Risk Management (Advanced). These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 6

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in operations

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this role carry across sectors. Managing complex physical operations, leading large teams and driving efficiency apply in manufacturing, retail logistics, aviation, maritime and public services. These skills can open the way to senior operational leadership roles beyond this one.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my Ground Operations Coordinator Manager plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.