United Kingdom · Operations · Senior (5-8 years)

Senior ERP Systems Specialist

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

Experience bandSenior (5-8 years)
Direct reportsNo direct reports
Reports toERP Systems Manager
UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as ERP Consultant (Operations) · Operations Systems Lead · Business Systems Analyst (ERP Focus)

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to Senior ERP Systems Specialist

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This isn't just about keeping the lights on; it's about making our ERP (that's Enterprise Resource Planning, if you're new to the lingo) work harder and smarter for our Operations team. You'll be the one digging into complex problems, configuring modules, and making sure our systems actually support how we get things done—not hinder it. Think of yourself as the architect and chief problem-solver for the backbone of our operational tech.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

SAP S/4HANA (MM, SD modules) or Oracle NetSuiteExpert

Configuring modules, developing custom workflows, leading testing cycles, troubleshooting complex transactional errors, and training others. You'll be living in here.

Dell Boomi or MuleSoft Anypoint PlatformAdvanced

Designing and building new API-led integrations between the ERP and other systems (WMS, TMS, 3PL). You'll manage error handling logic and ensure data flows smoothly.

Power BI or TableauAdvanced

Developing complex data models (using DAX, Power Query M) and creating interactive dashboards for process owners in Operations and Finance. You'll connect to multiple data sources.

MS SQL Server or PostgreSQLAdvanced

Writing complex queries with subqueries, CTEs, and window functions to support detailed reporting and analysis. You'll also create views and stored procedures for data extraction.

Microsoft Visio or LucidchartExpert

Facilitating workshops with stakeholders to design future-state ('to-be') processes, identifying bottlenecks, and visualising opportunities for automation within the ERP.

Jira Service Management or ServiceNowExpert

Configuring workflows, creating project plans for module rollouts, managing sprints for the ERP team, and ensuring clear communication on tickets and projects.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choice	Coming in	Where you are now	The step above
ERP Configuration Changes	Executes changes under direct supervision, following detailed instructions.	Independently executes routine configuration changes within established guidelines; escalates complex or non-standard changes.	Designs and implements complex, multi-module configuration changes; makes technical decisions on approach; consults manager on strategic impact.
Project Scope & Timelines	Follows assigned tasks and reports progress; no authority to change scope or deadlines.	Manages individual task timelines; proposes minor adjustments to project manager; escalates significant delays.	Defines scope and timelines for small to medium projects; makes recommendations for larger project adjustments; consults manager on major deviations.
Troubleshooting & Incident Resolution	Follows runbooks for known issues; escalates anything beyond basic L1 support.	Diagnoses and resolves common system errors independently; documents solutions for L1/L2 support.	Leads resolution of complex, multi-module P2/P3 incidents; coordinates with other teams/vendors; makes decisions on immediate fixes vs. long-term solutions.
User Training & Documentation	Updates existing documentation templates; assists in user training sessions.	Creates and maintains documentation for owned processes; delivers training for new features.	Designs and leads training programmes for significant system changes; develops comprehensive documentation strategies; mentors others on best practices.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Project On-Time Delivery

The percentage of assigned ERP enhancement projects (e.g., new reports, module optimisations) that you deliver by the agreed-upon deadline.

Target · 90% or higher

You led the implementation of a new inventory tracking report, which was due on 15 March. It went live on 14 March, hitting the target.

Reduction in Recurring Tickets

The measurable decrease in the number of repeat support tickets for a specific ERP module or process after you've implemented a training programme or system improvement.

Target · 20% decrease over 6 months for your owned modules

After you streamlined the Purchase Order approval workflow and ran a training session, tickets related to 'stuck POs' dropped from 50 a month to 35.

UAT Defect Rate

The percentage of critical defects found in production after a new feature or configuration you've worked on has gone live, compared to those caught during User Acceptance Testing (UAT).

Target · Less than 5% critical defects post-go-live

You launched a new warehouse picking process in the ERP. Only 2 minor issues were reported in the first week, with no critical defects that stopped operations.

Mentorship Effectiveness

How well you guide and develop junior team members, helping them grow their skills and confidence in ERP systems.

Junior analysts proactively seek your advice
they show measurable improvement in their problem-solving and configuration abilities
positive feedback in 1-to-1s and annual reviews from your manager and mentees.

Proactive Problem Solving

Your ability to spot potential system issues or process bottlenecks before they become major problems, and then take steps to fix them.

You identify and propose solutions for recurring errors before they're reported by users
you suggest system improvements that prevent future issues
you're often the first to flag a potential data integrity risk.

Stakeholder Trust & Consultation

How much our Operations and Finance teams trust your expertise and seek your input on system-related decisions.

You're regularly invited to planning meetings for new operational initiatives
department heads come to you directly for advice on system capabilities
your recommendations are typically accepted and acted upon.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy

Solving Complex Puzzles

You'll spend a good chunk of your day diagnosing tricky system issues, figuring out why data isn't flowing correctly between modules, or designing a new configuration to meet a specific business need. It's rarely a simple fix; it's about connecting the dots.

A recurring issue with purchase order approvals failing for certain vendors. You'll dig into the configuration, user roles, and integration logs to find the root cause, which might be a subtle data mismatch or an obscure workflow setting.

Making a Tangible Impact on Operations

Your work directly improves how our operations run. You'll see the results of your configurations and projects in smoother processes, faster cycle times, and happier colleagues on the warehouse floor or in procurement.

You implement a new inventory counting process in the ERP. Within weeks, you see a significant reduction in discrepancies and the warehouse team reports much less manual effort.

Mentoring and Developing Others

You'll be guiding junior team members, reviewing their work, and helping them troubleshoot. This means sharing your knowledge, explaining complex concepts, and helping them grow into capable ERP specialists.

A junior analyst is struggling to configure a new report. You'll sit with them, explain the data model, walk them through the steps, and empower them to solve similar problems independently next time.

What frustrates people

User vs. System: Constantly fielding complaints that 'the ERP is broken' when, in reality, it's a user process error or a lack of training. You often become the face of every system frustration, even if it's not your fault.
The 'Quick Fix' Fallacy: A stakeholder will ask for a 'simple, five-minute change' to a field on a screen, not understanding that it requires a full development cycle, will impact three downstream reports, and needs a full UAT cycle. Managing expectations is a constant battle.
Garbage In, Gospel Out: You'll sometimes inherit years of messy, duplicated, and incomplete master data from legacy systems, and then be expected to make the new ERP produce perfectly clean reports on day one. It's a huge clean-up job, often with limited resources.
Integration Hell: Being the middleman between the ERP vendor, a third-party software vendor (like a WMS), and an integration consultant, where everyone blames each other for why data isn't flowing correctly. It's a lot of finger-pointing.
The Politics of 'No': Having to tell a powerful department head, 'No, we can't customise the system that way because it will break our standard upgrade path and violate SOX compliance.' It's not always a popular answer, but it's often the right one.
UAT Fatigue: Begging business users, who have their own full-time jobs, to dedicate hours to meticulously testing your changes, only for them to rush through it and miss a critical bug that then shows up in production.
Month-End Mayhem: The certainty that any latent system bug or performance issue will surface at 4:45 PM on the last day of the quarter, when the finance team is trying to close the books. Expect some late nights.

What this role does not give you

A perfectly clean, well-documented system from day one. You'll be improving it, but it's a journey.
An environment where every request is straightforward and easy to implement. Expect complexity.
A role where you only focus on one specific, narrow technical area. You'll be touching many parts of the system and business.

6Who you work with

Your work directly underpins the efficiency and reliability of our entire operational backbone. You'll be improving processes that affect everything from how we buy raw materials to how we get products out the door. A well-configured ERP means less manual work, fewer errors, and ultimately, a more profitable and responsive business.

Inside the business

Operations Leadership (VP of Ops, Head of Logistics)
Procurement Team (Category Managers, Buyers)
Warehouse Managers and their teams
Finance (Accounts Payable, Cost Accounting)
IT Support and Infrastructure Teams
Product Management (when systems touch customer-facing processes)

Outside the business

ERP Software Vendors (e.g., SAP, Oracle NetSuite)
Integration Partners or Consultants
Third-Party Logistics (3PL) providers (when systems integrate)

7What you need before you start

Not a wish list. The things you would be expected to already have.

Proven experience (5+ years) working directly with a major ERP system (SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365) in an Operations-focused role.
Demonstrable experience leading small to medium-sized ERP configuration or enhancement projects.
Solid understanding of core operational processes: Procure-to-Pay, Order-to-Cash, and Inventory Management.
Experience with data querying (SQL) and building operational reports (Power BI/Tableau).
A track record of effectively troubleshooting complex system issues and finding root causes.
Experience mentoring junior colleagues or providing formal/informal training.

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Analytics for Predictive Operations

Moving beyond reactive reporting to proactive, predictive insights. Operations teams want to know what's *going* to happen (e.g., inventory shortages, delivery delays) rather than just what *did* happen. This means deeper analytical skills applied to ERP data.

Time-series forecasting models · Statistical process control (SPC) · Data normalisation and feature engineering · Visualisation of predictive insights

This week: Take an online course on basic time-series analysis (e.g., ARIMA models).
This month: Identify one operational metric in the ERP (e.g., daily order volume) and try to build a simple forecast model in Excel or Python.
Month 2: Explore how to integrate predictive model outputs into Power BI or Tableau dashboards.
Month 3: Present a prototype predictive dashboard to an Operations stakeholder and gather feedback.

Quick win: Start identifying which operational decisions could benefit most from a 'what's next' perspective rather than just 'what happened'.

Robotic Process Automation (RPA) for ERP Task Automation

Many repetitive, rule-based tasks within ERP systems can be automated by RPA bots, freeing up human effort. Understanding how to identify, design, and implement these automations will be a key skill.

Process identification for RPA suitability · RPA development platforms (e.g., UiPath, Automation Anywhere) · Bot deployment and monitoring · Exception handling and error management in RPA

This week: Read up on RPA basics and watch introductory videos on UiPath or Automation Anywhere.
This month: Identify one repetitive ERP task you or a colleague does regularly that could potentially be automated by an RPA bot.
Month 2: Try to build a very simple 'hello world' RPA bot (many platforms offer free community editions).
Month 3: Present your findings on potential RPA opportunities to your manager, outlining the business case.

Quick win: Start thinking about which 'swivel chair' tasks—where you copy data from one system to another—could be automated.

9Staying current once you are in

What people here do to keep up

Regularly attending ERP user groups or industry conferences (virtual or in-person) to stay current with best practices and new features.
Subscribing to relevant industry publications or online forums to keep up with trends in Operations technology and ERP.
Taking online courses or workshops on advanced SQL, data modelling, or specific integration technologies.
Actively participating in internal knowledge-sharing sessions or presenting on new ERP functionalities.
Mentoring junior colleagues and actively seeking feedback on your leadership and teaching style.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: Prompt Engineering for ERP Support & Documentation

AI-powered tools are getting incredibly good at summarising, drafting, and even generating code or configuration suggestions. ERP specialists who can 'talk' effectively to these tools will be significantly more productive.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Prompt Engineering for ERP Support & Documentation

AI-powered tools are getting incredibly good at summarising, drafting, and even generating code or configuration suggestions. ERP specialists who can 'talk' effectively to these tools will be significantly more productive.

Context windows and token limits
Temperature settings for different tasks
RAG architectures for proprietary data
Output validation and hallucination detection

What you’ll use

Skills this role draws on

Technical

Business Process Re-engineering (BPR)
Order-to-Cash (O2C) & Procure-to-Pay (P2P) Cycle Management
Master Data Management (MDM)
Requirements Gathering & Gap Analysis
Inventory Management Methodologies
User Acceptance Testing (UAT) Coordination

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

1
ERP Systems Specialist (L2)
2-3 years
Skills to master
- Independently managing support tickets, troubleshooting common errors, documenting processes, and configuring standard system settings. You'll need to show you can take ownership of routine tasks.
You're ready to move on when
- Consistently resolves L1/L2 tickets within SLAs and with high user satisfaction.
- Proactively identifies and documents recurring system issues.
- Successfully completes several independent configuration tasks without significant errors.
- Demonstrates a solid understanding of core ERP modules and their interdependencies.
2
Business Analyst (with ERP focus)
3-5 years
Skills to master
- Strong requirements gathering, process mapping, and stakeholder management. You'll need to pick up more of the technical configuration and troubleshooting aspects of the ERP.
You're ready to move on when
- Successfully led requirements gathering for multiple system enhancements.
- Expert in process mapping and identifying business pain points.
- Has a foundational understanding of ERP system capabilities and limitations.
- Shows a keen interest in the technical side of system configuration and data flows.
3
IT Support Engineer (with ERP specialisation)
4-6 years
Skills to master
- Deep troubleshooting skills, understanding of system architecture, and incident management. You'll need to develop stronger business process knowledge and configuration expertise.
You're ready to move on when
- Consistently resolves complex technical issues, often involving ERP integrations.
- Has a strong grasp of database querying and system logs for diagnostics.
- Demonstrates excellent problem-solving under pressure during system outages.
- Shows initiative in learning ERP functional modules beyond basic technical support.

11Where this role leads

The long view:Your journey as a Senior ERP Systems Specialist is a stepping stone to becoming a true leader in operations technology. Whether you choose to lead teams or become an unparalleled technical expert, the opportunities to shape how our business runs are immense.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior ERP Systems Specialist is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

Start free and meet yours

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Database Design ConceptsLevel 5

Applied to your work in Senior ERP Systems Specialist

This unit aims to provide learners with a comprehensive understanding of database design concepts and their application in modern information systems. Learners will be able to design, create, and document database solutions based on given requirements, utilising appropriate database management systems and techniques such as normalisation and entity-relationship modelling.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in Senior ERP Systems Specialist

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

Project On-Time DeliveryThe percentage of assigned ERP enhancement projects (e.g., new reports, module optimisations) that you deliver by the agreed-upon deadline.You led the implementation of a new inventory tracking report, which was due on 15 March. It went live on 14 March, hitting the target.90% or higher
Reduction in Recurring TicketsThe measurable decrease in the number of repeat support tickets for a specific ERP module or process after you've implemented a training programme or system improvement.After you streamlined the Purchase Order approval workflow and ran a training session, tickets related to 'stuck POs' dropped from 50 a month to 35.20% decrease over 6 months for your owned modules
UAT Defect RateThe percentage of critical defects found in production after a new feature or configuration you've worked on has gone live, compared to those caught during User Acceptance Testing (UAT).You launched a new warehouse picking process in the ERP. Only 2 minor issues were reported in the first week, with no critical defects that stopped operations.Less than 5% critical defects post-go-live

These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From Senior ERP Systems Specialist to Lead ERP Business Analyst / ERP Module Lead (L4), and whatever you decide comes after.

Level 5 · in progressAI Fluency→ Lead ERP Business Analyst / ERP Module Lead (L4)→ your design

Where this takes you

Your journey as a Senior ERP Systems Specialist is a stepping stone to becoming a true leader in operations technology. Whether you choose to lead teams or become an unparalleled technical expert, the opportunities to shape how our business runs are immense.

See Your Progress GrowIllustration

Senior ERP Systems Specialist

Business Process Re-engineering (BPR)
Order-to-Cash (O2C) & Procure-to-Pay (P2P) Cycle Management
Master Data Management (MDM)
Requirements Gathering & Gap Analysis
Inventory Management Methodologies
User Acceptance Testing (UAT) Coordination

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior ERP Systems Specialist is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

Lead ERP Business Analyst / ERP Module Lead (L4)
3-5 years
You'll move from leading small projects to owning an entire ERP module (e.g., Procurement, Inventory Management) or a significant functional area. You'll be responsible for defining the roadmap for that module, gathering requirements for major enhancements, and designing complex solutions.
- Architecting complex, cross-module ERP solutions.
- Deep expertise in a specific ERP functional area (e.g., advanced warehousing, production planning).
- Vendor management for module-specific add-ons or services.
- Leading large-scale UAT efforts across multiple business units.

Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, managing an ERP system can be a bit of a grind sometimes. The good news? AI isn't just for data scientists anymore. Imagine cutting down on the tedious, repetitive tasks that eat up your day, freeing you up for the more interesting, complex problem-solving. That's exactly what AI tools are starting to do for ERP specialists.

We're actively exploring and integrating AI into our Operations tech stack. For a Senior ERP Systems Specialist, this means using smart tools to automate the mundane, get insights faster, and even help you communicate more effectively. It's not about replacing you; it's about giving you a superpower.

Automated Ticket Triage & Resolution

Imagine an AI agent reading incoming user support tickets, categorising them (e.g., 'Permissions Issue,' 'Data Error,' 'How-To Question'), and automatically resolving common requests like password resets. For complex issues, it routes the ticket to you with suggested troubleshooting steps already pulled from our knowledge base. This means you spend less time on the easy stuff and more on the actual puzzles.

Anomaly Detection in Transactions

AI models can continuously monitor transactional data streams—think invoices, purchase orders, inventory movements—to flag anomalies that indicate potential fraud, duplicate entries, or process bottlenecks. For example, an order stuck in 'processing' for three times the average duration. You'll get alerts, letting you jump in before it becomes a major issue, saving hours of manual auditing.

Smart Documentation & Training Generation

After you've configured a new workflow, an AI tool can analyse screen recordings and system logs to generate a first draft of a Standard Operating Procedure (SOP) document or a script for a user training video. It can even suggest screenshots and step-by-step instructions. This takes away a significant chunk of the tedious documentation work, letting you focus on refining it, not starting from scratch.

Technical-to-Business Translation

Use AI to parse dense, technical vendor release notes for the next ERP update. The AI can summarise the key changes, identify which business units will be most affected, and draft a plain-language communication to stakeholders explaining the impact and required actions. No more spending hours translating 'tech-speak' into 'business-speak' yourself.

Common questions

How do you become a Senior ERP Systems Specialist?

Common routes in include ERP Systems Specialist (L2) (2-3 years), Business Analyst (with ERP focus) (3-5 years) and IT Support Engineer (with ERP specialisation) (4-6 years). Times vary with prior experience.

Where can a Senior ERP Systems Specialist progress to?

This role can lead on to Lead ERP Business Analyst / ERP Module Lead (L4) (3-5 years), depending on the skills you build.

What level is a Senior ERP Systems Specialist in the UK?

This role aligns to RQF Level 5 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for a Senior ERP Systems Specialist?

Increasingly, Prompt Engineering for ERP Support & Documentation. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows a Senior ERP Systems Specialist, works on the job you actually do, and keeps going at your pace rather than a timetable's.

Searching and planning stay free. You only pay when you start learning.
Your credits are yours. Regulated, and they don't vanish when a subscription ends.
Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 1 national skill standard. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming a Senior ERP Systems Specialist: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A Zavmo curriculum screen: a three-month plan of nine units, ninety credits, each one an Ofqual-regulated unit the learner can tick or untick before starting. — A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.

Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in Operations

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain here—deep ERP functional knowledge, process re-engineering, data management, and stakeholder engagement—are highly transferable across almost any industry that uses an ERP system. You could move into manufacturing, retail, pharmaceuticals, or even consulting, taking your expertise with you.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.

Senior ERP Systems Specialist

What's rising in its place

Prompt Engineering for ERP Support & Documentation

Skills this role draws on

Technical

How you actually get there, here

ERP Systems Specialist (L2)

Business Analyst (with ERP focus)

IT Support Engineer (with ERP specialisation)

The credential is what you can do today. These are what keep you valuable.

Roles this leads to

No two people are taught the same way. This is one-to-one, not one-to-many.

A conversation, not a course

No two people run this the same way

This isn't a certificate you file away. It's a passport to the life you're designing.

Your journey as a Senior ERP Systems Specialist is a stepping stone to becoming a true leader in operations technology. Whether you choose to lead teams or become an unparalleled technical expert, the opportunities to shape how our business runs are immense.

Everything else the record holds

The career path, and where it branches

Lead ERP Business Analyst / ERP Module Lead (L4)

Where AI is starting to help

Automated Ticket Triage & Resolution

Anomaly Detection in Transactions

Smart Documentation & Training Generation

Technical-to-Business Translation

Common questions

You’ve started things before

Less than one coaching session. Every month.

You have the map. Walking it is the part we do together.