The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Logistics Coordinator (Entry Level)
2-3 yearsSkills to master
- Mastering shipment tracking, data entry accuracy, basic customs documentation, and effective communication with carriers and internal teams.
You're ready to move on when
- Consistently hitting OTIF targets for assigned lanes.
- Independently resolving routine shipment issues without escalation.
- Proactively identifying and correcting data errors.
- Receiving positive feedback from carriers and internal stakeholders on communication and responsiveness.
- 2
Freight Forwarding Operations Specialist
3-4 yearsSkills to master
- Deep understanding of international freight operations, booking procedures, customs formalities, and managing a portfolio of client shipments.
You're ready to move on when
- Successfully managing complex multi-modal shipments.
- Building strong relationships with carriers and overseas agents.
- Proficiently handling all required shipping documentation.
- Demonstrating strong problem-solving skills for unexpected transit issues.
- 3
Warehouse Operations Supervisor (with logistics exposure)
3-5 yearsSkills to master
- Understanding inbound/outbound processes, inventory management, space optimisation, and how warehouse operations impact overall logistics flow.
You're ready to move on when
- Improving dock-to-stock times or outbound loading efficiency.
- Successfully managing inventory accuracy programmes.
- Collaborating effectively with transport teams to optimise schedules.
- Demonstrating leadership potential and ability to manage a small team.