The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Graduate / Junior Developer
0-1 yearSkills to master
- Core programming logic, basic data manipulation, understanding of software development lifecycle.
You're ready to move on when
- Completed a coding bootcamp or relevant degree programme.
- Can demonstrate personal projects involving logical problem-solving.
- Shows strong aptitude for learning new technical tools quickly.
- 2
Operations Analyst / Process Associate
1-2 yearsSkills to master
- Deep understanding of specific business processes, identifying inefficiencies, basic data analysis in Excel.
You're ready to move on when
- Has identified and suggested improvements for manual processes in their current role.
- Comfortable working with and analysing operational data.
- Expresses a strong desire to automate and improve their own team's workflows.
- 3
IT Support / Helpdesk Specialist
1-2 yearsSkills to master
- Troubleshooting technical issues, understanding system interactions, customer service skills.
You're ready to move on when
- Has a good grasp of how different IT systems connect and common points of failure.
- Enjoys solving technical puzzles and documenting solutions.
- Shows initiative in automating repetitive support tasks (e.g., using scripts).