The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Global Mobility Programme ROI
Demonstrate a positive return on investment for our mobility programmes by tracking the performance and retention of relocated employees.
Target · Achieve a demonstrable ROI of 1.5x (e.g., for every £1 spent, we see £1.50 in value from retained/performing talent).Analysing a cohort of 50 senior leaders relocated over 3 years, you'd show their average retention rate is 20% higher than local hires and their performance ratings are consistently in the top quartile, directly linking this to the investment in mobility support.
Critical Role Fill Rate (International)
Ensure that business-critical roles requiring international talent are filled and onboarded within the planned quarter, preventing delays to strategic projects.
Target · 90% of internationally-filled, business-critical roles onboarded within the target quarter.If we planned to onboard 10 critical engineering leads in our Berlin office in Q2, you'd ensure at least 9 of them were physically present and ready to start by the end of June, despite potential visa or relocation complexities.
Policy Competitiveness & Cost Efficiency
Regularly review and adjust global mobility policies to ensure they remain competitive in the market while managing overall programme costs.
Target · Annual policy review shows our mobility packages are in the top 25th percentile against peer companies, and overall programme costs are within 2% of the global budget.After benchmarking against 10 competitors, you'd present a revised policy that keeps us attractive for senior hires in London, while also identifying areas to optimise costs by £250K annually without compromising candidate experience.
Immigration Compliance Audit Score
Maintain a high level of compliance with all international immigration and right-to-work regulations.
Target · Achieve an average audit score of 95% or higher, with zero critical findings.During an external audit of our UK right-to-work checks, your team's records would be found to be 98% accurate, with only minor administrative notes and no penalties.
Strategic Influence & Counsel
Being the go-to expert for C-suite and business leaders on all matters related to global talent movement, offering proactive insights and solutions.
- You're regularly invited to strategic planning meetings for international expansion. Business unit VPs seek your advice before committing to new market entries. Your proposals for policy changes are adopted because they're well-reasoned and clearly linked to business outcomes.
Proactive Risk Management
Anticipating and mitigating potential risks related to global mobility, such as policy changes, geopolitical instability, or vendor performance issues, before they become problems.
- You've presented a plan to the executive team for navigating upcoming changes to US immigration law 6 months in advance. You've diversified our immigration counsel to reduce single-point-of-failure risk. You've flagged potential tax implications of a new remote work policy before it was launched.
Team Leadership & Development
Building and nurturing a high-performing, resilient global mobility team that can execute on strategy and adapt to change.
- Your direct reports consistently meet their performance goals. You have a clear succession plan for key roles within your team. Team engagement scores are consistently high. You're known for developing talent, with former team members progressing into more senior roles.
Vendor Partnership Effectiveness
Establishing and maintaining strong, mutually beneficial relationships with key external partners (immigration counsel, relocation firms) that deliver consistent value.
- You've negotiated favourable terms and SLAs with our primary immigration firm, resulting in faster processing times. Vendors proactively bring you solutions and insights, not just problems. You've successfully onboarded a new relocation provider that significantly improved candidate experience.