The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Investigation Closure Time (Moderate Risk)
The average time it takes from initial report to case closure for cases classified as moderate risk.
Target · Reduce average closure time by 15% year-over-year.Last year, moderate cases took 45 days on average. This year, we're aiming for 38 days. You'll track this in our GRC system, showing how efficiently you're moving cases through the process.
Investigation Report Quality Score
A qualitative assessment of investigation reports based on clarity, completeness, objectivity, and adherence to methodology.
Target · Maintain an average score of >95% (minimal rework required by manager/legal).Your manager or legal counsel will review your draft reports. A high score means your findings are clear, evidence is well-organised, and conclusions are sound, needing only minor tweaks before finalisation.
Policy Attestation Completion Rate (Targeted Campaigns)
The percentage of employees completing mandatory attestations for new or updated policies you've helped roll out.
Target · Achieve 98% completion within the specified deadline for your assigned campaigns.When we launch a new Anti-Bribery policy, you'll be responsible for tracking who's completed the attestation. Getting nearly everyone to sign off on time shows your communication and follow-up skills are top-notch.
Mentee Readiness for Promotion
The number of junior team members you've actively mentored who are deemed ready for promotion to the next level.
Target · At least one mentee ready for promotion within 24 months.You'll be coaching new joiners. If one of your mentees is performing at a high level and ready for more responsibility within two years, that's a direct reflection of your guidance and support.
Trusted Advisor Status
Recognised by internal stakeholders (HR, Legal, Business Units) as a reliable and objective resource for ethical and compliance guidance.
- Stakeholders proactively seek your input on complex ethical dilemmas
- you're included in early discussions for new business initiatives with compliance implications
- positive feedback in 360-degree reviews about your judgment and fairness.
Proactive Risk Identification
Your ability to spot potential compliance gaps or emerging risks before they become major problems, often through data analysis or informal discussions.
- You bring forward actionable suggestions for process improvements based on investigation findings
- you highlight trends from hotline data that warrant further attention
- you flag new regulatory developments that might impact our operations.
Effective Communication of Findings
The clarity and impact of your communication, especially when presenting sensitive investigation findings or complex policy requirements.
- Investigation summaries are easily understood by non-compliance professionals
- policy guidance is clear and unambiguous
- stakeholders consistently understand the 'so what' of your recommendations without needing repeated explanations.