UK

United Kingdom · Compliance, quality and safety · Senior (5-8 years)

Senior Integrated Management Systems Director

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  • Experience bandSenior (5-8 years)
  • Direct reportsNo direct reports
  • Reports toIntegrated Management Systems Manager
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Senior IMS Specialist · QHSE Systems Lead · Compliance Systems Manager (Senior)

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

GQA Level 5 Diploma in the Practice of Process Safety Management GQA Qualifications Limited · Level 5 · covers 1 of 9 standards
GQA PAA\VQ-SET Level 3 Diploma for a Bulk Storage Operator (Technician) GQA Qualifications Limited · Level 3 · covers 1 of 9 standards
GQA PAA\VQ-SET Level 3 Certificate in Laboratory Technical Skills GQA Qualifications Limited · Level 3 · covers 1 of 9 standards
ProQual Level 6 NVQ Diploma in Quality Management ProQual Awarding Body · Level 6 · covers 1 of 9 standards
IAO Level 5 Diploma in Leadership and Management Innovate Awarding · Level 5 · covers 1 of 9 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety GQA Level 5 Diploma in the Practice of Process Safety Management
Comply with External and Internal Obligations within a Bulk Storage Operations Environment GQA PAA\VQ-SET Level 3 Diploma for a Bulk Storage Operator (Technician)
Good Manufacturing Practice GQA PAA\VQ-SET Level 3 Certificate in Laboratory Technical Skills
Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment Open Awards Level 3 Technical Occupational Entry in the Principles and Practice for Pharmacy Technicians (Diploma)
Quality Management Systems and Standards ProQual Level 6 NVQ Diploma in Quality Management
Managing quality and quality systems IAO Level 5 Diploma in Leadership and Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Systems Fluency seeing the whole picture
Your Plan Illustration

Built for Senior Integrated Management Systems Director

6 units that map to this job, from the qualifications that cover it.

  1. Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety GQA Qualifications Limited · covers 1 of 9 standards Level 5
  2. Comply with External and Internal Obligations within a Bulk Storage Operations Environment GQA Qualifications Limited · covers 1 of 9 standards Level 3
  3. Good Manufacturing Practice GQA Qualifications Limited · covers 1 of 9 standards Level 3
  4. Principles of Safe Manufacture of Quality Medicines in the Pharmaceutical Environment Open Awards · covers 1 of 9 standards Level 3
  5. Quality Management Systems and Standards ProQual Awarding Body · covers 1 of 9 standards Level 6
  6. Managing quality and quality systems Innovate Awarding · covers 1 of 9 standards Level 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Integrated Management Systems Director?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI Output Validation & Ethical Use
  • Data Storytelling for Compliance
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Integrated Management Systems Director plan as you set up, starting with the free Automation Fluency module. No card.

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3What this role really is

This job involves making sure operations run smoothly, safely, and to high standards across an organisation. It means examining systems, finding what is broken, fixing it, and keeping it fixed. It can involve leading specific workstreams, such as getting a new site ISO certified or overhauling an incident reporting process. It means acting as the point of contact for complex technical decisions within projects, and as the link between compliance needs and day to day operations. It is a role that keeps an organisation out of trouble and helps it win new business.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Intelex / Cority / VelocityEHS / Enablon (EHSQ/IMS Platforms) Advanced

Configuring workflows for incident reporting or audit management, building custom dashboards for specific workstreams, managing system integrations with other business tools, and training super-users across the organisation.

ServiceNow GRC / LogicGate / Archer GRC Suite (GRC Platforms) Advanced

Designing control tests, mapping risks to specific controls, managing the policy lifecycle within the tool, and ensuring audit trails are robust for external review.

Power BI / Tableau (BI & Reporting) Advanced

Connecting to EHSQ data sources, building interactive dashboards for leading and lagging indicators (e.g., incident trends, CAPA effectiveness), and using DAX/calculated fields to derive meaningful insights for your workstreams.

SharePoint / Confluence / Veeva QualityDocs (Document Control & Collaboration) Advanced

Designing SharePoint site structures and permission models for controlled documents, building comprehensive Confluence knowledge bases for IMS procedures, and configuring document approval workflows.

AuditBoard / TeamMate+ / Workiva (Audit Management) Advanced

Planning detailed internal audit schedules, creating audit programmes for your teams, managing workpapers and findings within the system, and tracking CAPA status post-audit.

Diligent Boards / Nasdaq Boardvantage (Exec/Board Reporting) Awareness

Preparing high-quality slide decks and detailed reports that will be uploaded into these systems by more senior staff, ensuring your data is clear and concise for board-level consumption.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Technical Approach for Root Cause Analysis Follows prescribed methodology (e.g., 5 Whys template). Chooses appropriate RCA tool (e.g., Fishbone vs. 5 Whys) for routine incidents. Designs and adapts RCA methodology for complex, systemic non-conformances; mentors others on selection.
Internal Audit Scope & Schedule Assists with data collection for scheduled audits. Conducts specific sections of internal audits as assigned. Leads the planning and execution of entire internal audits for specific sites or functions; proposes adjustments to the audit schedule based on risk.
IMS System Configuration Changes (within a module) Requests changes through a senior team member. Implements pre-approved, routine configuration changes (e.g., user permissions). Designs and implements complex configuration changes for new modules or significant improvements; consults with IT on integration impacts.
CAPA Prioritisation and Resource Allocation Tracks CAPA status; escalates overdue items. Prioritises CAPAs based on risk within assigned projects. Designs the CAPA prioritisation framework for specific workstreams; makes recommendations for resource allocation to the IMS Manager.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Reduction in Recurring Non-Conformances (NCs)
The percentage decrease in repeat non-conformances within the workstreams you own or audit.
Target · 20% year-over-year reduction in major NCs in your areas of responsibility

If a specific process had 5 major NCs last year, you'd aim for 4 or fewer this year, showing real systemic improvement, not just a quick fix.

Internal Audit Plan Completion Rate
The percentage of scheduled internal audits you lead or contribute to that are completed on time, with all findings documented and followed up.
Target · 100% completion of assigned internal audits on schedule

Leading 8 internal audits in a year, all completed within the planned timeframe, with reports submitted within 2 weeks of completion.

Reduction in External Audit Major Non-Conformances
The number of major non-conformances identified by external certification bodies during surveillance or recertification audits in areas you've led or significantly contributed to.
Target · Zero major NCs in your areas of focus during external audits

After you've overhauled the incident reporting process, the external auditor finds no major NCs related to that system during the annual surveillance audit.

Timeliness of CAPA Closure (for your owned workstreams)
The average time it takes to close out Corrective and Preventive Actions (CAPAs) for non-conformances identified in your projects or audits, ensuring they are effective and verified.
Target · Average CAPA closure time < 45 days, with 90% verified as effective

You've got 10 CAPAs open from your last audit; 9 are closed and verified within 40 days, and the remaining one is on track with a clear plan.

Effectiveness of IMS Implementations
How well new or improved IMS modules and processes, which you've led, are adopted by the business and actually deliver the intended benefits.
  • Feedback from operational teams suggesting the new system is easier to use and helps them do their job better
  • observed improvements in data quality
  • fewer workarounds being used
  • positive comments during management review meetings about system performance.
Quality of Audit Reports and Recommendations
The clarity, accuracy, and actionable nature of the internal audit reports you produce, and the practical value of your recommendations for improvement.
  • Audit findings are clear and well-supported by objective evidence
  • recommendations are specific and lead to effective CAPAs
  • positive feedback from the IMS Manager or Director on the thoroughness and insight of your reports
  • recommendations are often adopted by the business.
Mentorship and Team Development
Your ability to effectively guide and develop junior IMS team members, helping them grow their skills and confidence.
  • Junior team members proactively seek your advice
  • their work quality improves under your guidance
  • positive feedback from your manager on your mentoring contributions
  • junior staff successfully taking on more complex tasks.
Stakeholder Engagement and Buy-in
Your ability to get operational teams and other departments on board with IMS changes and requirements, even when it's challenging.
  • Operational managers are actively participating in IMS initiatives you lead
  • they're providing constructive feedback rather than just resistance
  • you're often consulted early on new projects to ensure compliance is built in, not bolted on
  • you're seen as a helpful partner, not just the 'compliance police'.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Systemic Problems

You get a real kick out of unravelling why a process keeps failing, digging into the root cause, and then designing a robust solution that actually prevents recurrence. You love seeing the 'lightbulb moment' when a team finally understands the new, better way of working.

Spending a week deep-diving into incident data, identifying a pattern that no one else saw, and then proposing a change to a training programme that reduces future incidents by 15%.

Driving Tangible Improvement and Risk Reduction

It's not just about compliance for you; it's about making things genuinely better and safer. You're motivated by seeing incident rates fall, quality metrics improve, and the company's overall risk profile decrease because of the systems you've put in place.

Successfully leading the implementation of a new EHS module that reduces the average time to report a near-miss by 50%, leading to earlier interventions.

Mentoring and Developing Others

You enjoy sharing your knowledge and experience with junior colleagues, helping them grow. You find satisfaction in guiding them through tricky audits, reviewing their work, and seeing them gain confidence and expertise.

Coaching a new IMS Specialist through their first internal audit, providing constructive feedback that helps them deliver a high-quality report and feel more capable for the next one.

What frustrates people
  • The constant fight against the perception that your job is to add bureaucracy, not value.
  • Designing a perfect system only to have it undermined by poor data entry from front-line staff.
  • The collective groan from operational teams when you announce yet another internal audit.
  • Spending an inordinate amount of time reminding senior managers to complete corrective actions they were assigned months ago.
  • The 'check-box' mentality, where people do the bare minimum to pass an audit, missing the spirit of continual improvement.
What this role does not give you
  • A quiet, predictable 9-to-5 where you just follow instructions; you'll be leading and problem-solving constantly.
  • A role where you're always the most popular person in the room; sometimes you'll have to deliver difficult news.
  • A chance to build something from scratch without any legacy systems or existing processes to contend with.
  • A role where your impact is immediately and visibly recognised by everyone; much of your work is preventative and systemic.

8Who you work with

This role is crucial for maintaining our ISO certifications (9001, 14001, 45001, etc.), which are often non-negotiable for winning major contracts. You'll directly reduce our exposure to regulatory fines and reputational damage by ensuring our systems are robust. Essentially, you're building and maintaining the invisible infrastructure that keeps our business running ethically and safely, protecting both our people and our bottom line.

Inside the business
  • IMS Manager and Director
  • Operations Leadership (Site Managers, Production Leads)
  • Quality Assurance Teams
  • Health & Safety Officers
  • Product Development Teams
  • Legal and HR Departments
Outside the business
  • External Certification Bodies (e.g., BSI, SGS, DNV)
  • Regulatory Authorities (e.g., HSE, Environment Agency)
  • Key Vendors for IMS Platforms
  • External Auditors and Consultants

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (5+ years) in an Integrated Management Systems, Quality, EHS, or Compliance role, with a focus on system implementation and auditing.
  • Demonstrable experience leading internal audits against ISO 9001, 14001, or 45001 standards.
  • Solid understanding of root cause analysis methodologies and their practical application.
  • Experience configuring and managing at least one major EHSQ/IMS platform (e.g., Intelex, Cority).
  • Ability to develop and deliver effective training programmes to diverse audiences.
  • A track record of successfully driving process improvements and getting buy-in from operational teams.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced IMS Platform Architecture & Integration

Our IMS platforms are no longer standalone systems. They need to talk to HR, ERP, and IoT devices. You'll need to understand how to design and manage these complex integrations, ensuring data flows correctly and securely, and that the IMS remains the 'single source of truth' for compliance data.

API Management · Data Governance for Integrated Systems · Cloud Security Principles · System Scalability

  • This month: Deep-dive into the integration capabilities of our current IMS platform. What APIs does it offer? How is it currently connected to other systems?
  • Next quarter: Work closely with our IT team on any upcoming system integration projects, even if they're not directly IMS-related, to learn about the process.
  • Within 6 months: Take an online course on 'API Fundamentals' or 'Cloud Integration Patterns' to build a foundational understanding.
  • Within 9 months: Propose an improvement to an existing IMS integration, focusing on data quality or efficiency.

Quick win: Map out the current data flows between our IMS platform and any other key systems (e.g., HR, ERP). You'll quickly spot potential points of failure or inefficiency.

11Staying current once you are in

What people here do to keep up
  • Regularly attend industry webinars and conferences focused on IMS, EHSQ technology, or regulatory updates (e.g., IOSH, IEMA events).
  • Participate in professional networks or forums for IMS practitioners to share best practices and learn from peers.
  • Take advanced courses in specific RCA techniques or process improvement methodologies (e.g., Lean Six Sigma Green Belt).
  • Actively seek out opportunities to mentor junior colleagues and present findings to senior leadership, honing your leadership and communication skills.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI Output Validation & Ethical Use

AI tools are getting better at drafting reports, summarising regulations, and even suggesting root causes. However, they're not perfect and can 'hallucinate' or miss critical nuances. Your value will increasingly come from knowing when to trust AI, how to validate its outputs, and ensuring its ethical deployment in sensitive areas like incident investigations.

  • Hallucination Detection
  • Bias Identification
  • Data Privacy in AI
  • Human-in-the-Loop Validation

Data Storytelling for Compliance

It's no longer enough to just present data; you need to tell a compelling story with it. Senior leaders and the board are swamped with information. Your ability to distil complex compliance metrics into clear, actionable narratives will be crucial for influencing strategic decisions and securing resources for IMS initiatives.

  • Visualisation Best Practices
  • Narrative Structure
  • Audience Tailoring
  • Actionable Insights

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • ISO Standards Interpretation & Implementation (Integrated)
  • Internal & External Audit Management (ISO 19011)
  • Root Cause Analysis (RCA) Techniques
  • Risk Management Frameworks (ISO 31000)
  • Process Improvement & Mapping (Lean/PDCA)
  • Corrective & Preventive Action (CAPA) Lifecycle Management

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    IMS Specialist (Level 2)

    3-5 years

    Skills to master

    • Mastering the CAPA process, conducting routine internal audits independently, becoming proficient in our core IMS platforms, and effectively training new users.

    You're ready to move on when

    • Consistently closing CAPAs on time with verified effectiveness.
    • Successfully completing assigned internal audits with minimal supervision.
    • Being the go-to person for questions about specific IMS modules.
    • Proactively identifying process improvements and proposing solutions.
  2. 2

    Quality Engineer / EHS Officer

    4-6 years

    Skills to master

    • Deep expertise in a single discipline (Quality or EHS), strong understanding of relevant regulations, experience with incident investigation, and a foundational knowledge of management systems.

    You're ready to move on when

    • Successfully managing quality control processes or EHS programmes.
    • Leading incident investigations and implementing effective corrective actions.
    • Contributing to external audits within their specialism.
    • Demonstrating an interest in broader management systems and integration.
  3. 3

    Compliance Analyst / Auditor (from other sectors)

    5-7 years

    Skills to master

    • Adapting auditing skills to ISO standards, learning the specifics of Quality, Health & Safety regulations, and understanding the operational context of our industry.

    You're ready to move on when

    • Proven track record of successful audits and compliance assessments in a different field.
    • Quickly grasping new regulatory frameworks and applying them effectively.
    • Demonstrating strong analytical skills and attention to detail.
    • A clear desire to specialise in integrated management systems.

15Where this role leads

The long view: This work can lead to leading teams as a Director of Integrated Management Systems, or moving into a VP role covering EHSQ systems and compliance across an enterprise.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Integrated Management Systems Director is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • IMS Lead / Principal (Level 4)
  • Integrated Management Systems Manager (Level 5)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety, worked against Senior Integrated Management Systems Director.

Understand how to comply with the relevant Regulations, Industry Standards and Management Requirements for Process Safety Level 5

Applied to your work in Senior Integrated Management Systems Director

The objective of this unit is to provide learners with a comprehensive understanding of the regulations, industry standards, and management requirements for process safety. Learners will understand the role of the Process Safety Leadership Group, relevant frameworks, legal duties, and the role of the Competent Authority.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Senior Integrated Management Systems Director
  • ISO Standards Interpretation & Implementation (Integrated)
  • Internal & External Audit Management (ISO 19011)
  • Root Cause Analysis (RCA) Techniques
  • Risk Management Frameworks (ISO 31000)
  • Process Improvement & Mapping (Lean/PDCA)
  • Corrective & Preventive Action (CAPA) Lifecycle Management
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Integrated Management Systems Director is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. IMS Lead / Principal (Level 4)

    3-5 years

    You'll move from leading specific workstreams to architecting entire IMS programmes. This means defining the overall system design, managing larger projects, and taking accountability for the entire IMS configuration. You'll also likely manage a small team of direct reports.

    • Enterprise IMS Architecture Design
    • Budget Management (£50K-£500K)
    • Advanced Data Governance for IMS
    • Negotiating with Certification Bodies

  2. Integrated Management Systems Manager (Level 5)

    5-7 years

    This path takes you into people management, where you'll be responsible for the entire IMS team, setting the departmental strategy, and owning the P&L for the function. You'll manage relationships with key vendors and report directly to the Director.

    • Departmental Strategy & Vision Setting
    • Vendor Contract Negotiation
    • Cross-Functional Programme Leadership
    • Board-level Reporting Preparation
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, managing Integrated Management Systems involves a ton of detail, documentation, and follow-up. But what if you could cut down on the tedious stuff and focus on the strategic, high-impact work? That's exactly what AI tools are starting to do for Compliance, Quality, Health & Safety professionals. We're not talking about replacing your judgment; we're talking about giving you a serious productivity boost.

For a Senior IMS Director, AI isn't just a buzzword. It's about automating the grunt work of report drafting, getting ahead of risks, and quickly making sense of mountains of regulatory text. Imagine having more time to actually lead audits, design better systems, and mentor your team, instead of getting bogged down in administrative tasks. Here's a glimpse of how AI can actually help you day-to-day:

CAPA & NC Automation Assistant

This AI can automatically draft initial Non-Conformance (NC) reports based on your audit notes or incident logs. Even better, it can suggest potential root causes by looking at historical data and then auto-generate reminders and escalations for any overdue Corrective and Preventive Actions (CAPAs). It's like having a super-efficient admin for your entire CAPA lifecycle.

Predictive Risk Hotspotting

Imagine an AI that analyses all your incident, near-miss, and observation data across different sites. It can then identify emerging trends and predict which locations or processes are at the highest risk for a future event. This means you can proactively focus your audit and training resources exactly where they're needed most, rather than just reacting to what's already happened.

Regulatory Change Summarizer

Forget spending hours sifting through legal updates. This AI scans regulatory databases and legislative changes relevant to our industry and operating locations. It gives you concise summaries of new rules (think a new HSE standard or an Environment Agency update) and flags which internal policies and procedures might need updating. You'll be ahead of the curve, not playing catch-up.

Audit & Management Review Scribe

This tool can generate first drafts of your internal audit reports by structuring your notes and evidence into a coherent document. For those crucial Management Review meetings, it can synthesise KPI data from dashboards into a draft executive summary, highlighting key trends and areas for discussion. Less time writing, more time analysing and leading.

Common questions

Common questions

How do you become a Senior Integrated Management Systems Director?

Common routes in include IMS Specialist (3-5 years), Quality Engineer / EHS Officer (4-6 years) and Compliance Analyst / Auditor (from other sectors) (5-7 years). Times vary with prior experience.

Where can a Senior Integrated Management Systems Director progress to?

This role can lead on to IMS Lead / Principal (3-5 years) and Integrated Management Systems Manager (5-7 years), depending on the skills you build.

What new skills matter most for a Senior Integrated Management Systems Director?

Increasingly, AI Output Validation & Ethical Use and Data Storytelling for Compliance. These are the skills our record of this role lists as growing.

Free tools

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Three free tools, no account needed. Each one ends with a role, a level and a way in.

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17Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.
This job at other levels
More jobs in compliance, quality and safety

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this role carry across industries with complex or highly regulated operations, including manufacturing, pharmaceuticals, energy, aerospace and construction. Expertise in ISO standards, risk management and process improvement applies widely.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Automation Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.