The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Committee Board Pack Distribution
Ensuring all relevant documents for your assigned board committees are distributed to members well in advance of the meeting.
Target · 98% of board packs distributed at least 72 hours before the meeting. For a Safety Committee meeting on a Tuesday, the full pack needs to be out by Friday morning. If you hit this 11 out of 12 times in a year, you're at 91.6% – we'd want to see that closer to 98%.
Accuracy of Draft Minutes
The number of substantive corrections (beyond minor wording tweaks) requested by committee members on your draft minutes.
Target · Fewer than 3 substantive corrections per meeting's draft minutes. You draft minutes for the Audit & Risk Committee. If two members ask for significant changes to how a decision was recorded, that counts as two corrections. We're aiming for near-perfect accuracy from the start.
Policy Review Completion Rate
The percentage of assigned corporate policies that are reviewed, updated, and approved within their scheduled cycle.
Target · 100% of assigned policies reviewed and approved by their due date. If you're responsible for reviewing 5 policies this year (e.g., Whistleblowing, Data Protection, Health & Safety), all 5 need to be signed off by their respective deadlines. Missing one means you're at 80%.
Action Item Follow-up Rate
The percentage of actions arising from your assigned committee meetings that are tracked and confirmed as completed by their due date.
Target · 90% of action items followed up and closed on time. If the Risk Committee had 10 actions with a 3-month deadline, you'd need to confirm 9 of them were completed by the next meeting. This involves a lot of chasing, frankly.
Committee Chair Feedback
The level of satisfaction and trust expressed by the Chairs of your assigned committees regarding your support, preparation, and advice.
- Committee Chairs proactively seek your advice on agenda items or governance best practice
- they express confidence in your ability to manage the meeting process
- positive comments in informal check-ins or formal feedback sessions. You're seen as a trusted pair of hands.
Quality of Policy Drafting & Advice
The clarity, accuracy, and practical applicability of the policies you draft or the governance advice you provide.
- Policies are rarely sent back for major revisions by Legal or senior management
- operational teams find your policies easy to understand and implement
- your advice is sought out by other departments when they're grappling with a governance issue. You're not just quoting rules
- you're helping people apply them.
Proactive Governance Risk Identification
Your ability to spot potential governance gaps or emerging risks before they become problems, and to propose solutions.
- You flag an upcoming regulatory change that might impact a committee's Terms of Reference
- you identify a potential conflict of interest scenario that hadn't been considered
- you suggest improvements to existing processes that reduce risk. It's about thinking ahead, not just reacting.
Mentorship Effectiveness
The growth and development of junior team members you mentor, and their ability to take on more complex tasks.
- Mentees report feeling well-supported and learning new skills
- they start to independently handle tasks you previously guided them on
- they show increased confidence in their work. You're helping build the next generation of governance professionals.
