UK

United Kingdom · Compliance, quality and safety · C-Suite (20+ years)

Chief Sustainability Officer (CSO)

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandC-Suite (20+ years)
  • Reports toChief Executive Officer (CEO) and Board of Directors
  • UK framework levelUsually an executive or board-level role

Also advertised as Chief ESG Officer · VP Global Sustainability & Compliance · Head of Enterprise Climate Strategy

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

City & Guilds Level 6 Diploma in Occupational Health and Safety Practice City & Guilds Limited · Level 6 · covers 1 of 33 standards
Qualifi Level 7 Diploma in Occupational Health and Safety Management Qualifi Ltd · Level 7 · covers 1 of 33 standards
NOCN Level 6 NVQ Diploma in Occupational Health and Safety Practice NOCN · Level 6 · covers 1 of 33 standards
NOCN Level 2 Diploma in Drilling Operations NOCN · Level 2 · covers 3 of 33 standards
City & Guilds Level 5 Diploma in Leadership and Management City & Guilds Limited · Level 5 · covers 2 of 33 standards
City & Guilds Level 5 Certificate in Leadership and Management City & Guilds Limited · Level 5 · covers 2 of 33 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Organisational health and safety strategy City & Guilds Level 6 Diploma in Occupational Health and Safety Practice
Strategic Commitment to Health and Well-Being Qualifi Level 7 Diploma in Occupational Health and Safety Management
Develop and Implement Health and Safety Review Systems NOCN Level 6 NVQ Diploma in Occupational Health and Safety Practice
Contribute to Maintaining Health, Safety and the Environment in the Drilling Workplace NOCN Level 2 Diploma in Drilling Operations
Managing a healthy and safe environment City & Guilds Level 5 Diploma in Leadership and Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
Automation Fluency building AI into how work runs
Sustainability Fluency building care for people and planet into the work
Systems Fluency seeing the whole picture
Your Plan Illustration

Built for Chief Sustainability Officer (CSO)

5 units that map to this job, from the qualifications that cover it.

  1. Organisational health and safety strategy City & Guilds Limited · covers 1 of 33 standards Level 6
  2. Strategic Commitment to Health and Well-Being Qualifi Ltd · covers 1 of 33 standards Level 7
  3. Develop and Implement Health and Safety Review Systems NOCN · covers 1 of 33 standards Level 6
  4. Contribute to Maintaining Health, Safety and the Environment in the Drilling Workplace NOCN · covers 3 of 33 standards Level 2
  5. Managing a healthy and safe environment City & Guilds Limited · covers 2 of 33 standards Level 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Chief Sustainability Officer (CSO)?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI-Powered Strategic Storytelling
  • Quantum Computing's Impact on Climate Modelling
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Chief Sustainability Officer (CSO) plan as you set up, starting with the free Data Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

Ready to pay? Subscribe for £70 a month

Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

A Chief Sustainability Officer sets the long-term vision for sustainability and carbon reduction across an organisation. The role involves turning environmental and social regulations into clear strategies for the business to follow, and acting as the main voice on environmental and social commitments.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Sphera/Enablon/Workiva (ESG & EHS Platforms) Strategic

Leads the selection, enterprise-wide deployment, and strategic direction of our core ESG/EHS platforms, ensuring they meet our data, reporting, and compliance needs across all business units. You're the ultimate owner.

Power BI/Tableau (Data Analysis & Viz) Strategic

Governs the data visualisation strategy for executive and board reporting, ensuring key insights are clear, compelling, and actionable. You'll interpret high-level dashboards and challenge underlying assumptions, not build them.

ServiceNow GRC/Diligent ESG (GRC & Reporting) Strategic

Designs the overall GRC framework for climate and ESG risk, overseeing its implementation and ensuring robust internal controls and reporting for the Board and external auditors. Diligent ESG is key for board-level reporting.

MS SharePoint/Teams/Jira/Asana (Collaboration & PM) Strategic

Oversees the portfolio of enterprise decarbonisation and compliance programmes, ensuring strategic alignment, resource allocation, tracking overall programme health, and reporting progress to the executive team. You're managing the managers.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Enterprise Sustainability Strategy N/A N/A N/A
Major Capital Allocation for Decarbonisation Projects N/A N/A N/A
Regulatory Position & Public Statements on ESG N/A N/A N/A
Organisational Design of Sustainability/EHS Function N/A N/A N/A
Selection of Enterprise ESG/EHS Platforms N/A N/A N/A

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Enterprise GHG Emission Reduction
Absolute Scope 1, 2, and 3 emissions reduction against our Science-Based Targets (SBTi). This isn't just about reporting; it's about actual, verified reductions.
Target · Achieve 20% absolute reduction by 2030 and 90% by 2050 (aligned with SBTi 1.5°C pathway).

Successfully reduced total Scope 1 & 2 emissions from 1.2 million tCO2e to 1.0 million tCO2e over three years, demonstrating tangible progress against our near-term SBTi targets.

ESG Rating Improvement & Retention
Our standing with key external ESG rating agencies (e.g., MSCI, Sustainalytics, CDP). These ratings directly influence investor decisions and our cost of capital.
Target · Achieve and maintain top-quartile performance within our industry peer group for all major ESG ratings.

Improved our CDP Climate Change score from a 'B' to an 'A-' within two years, and maintained an 'AA' rating with MSCI for three consecutive years.

Capital Allocation for Decarbonisation
The percentage of our total capital expenditure (CapEx) that's allocated to climate-related projects, such as energy efficiency, renewable energy, or process electrification. This shows real commitment.
Target · Influence the allocation of >15% of total annual CapEx towards validated decarbonisation projects.

Successfully advocated for and secured £15 million of a £100 million CapEx budget for projects focused on transitioning to renewable energy sources across our key manufacturing sites.

Regulatory Compliance & Fines
The number and value of environmental or sustainability-related fines and penalties incurred across the enterprise. Zero material fines is the goal, obviously.
Target · Zero material fines (e.g., anything over £10,000) related to environmental or sustainability non-compliance.

Maintained a clean record with no environmental fines exceeding £10,000 across all global operations for the past five years, despite increasing regulatory scrutiny.

Board & Investor Confidence
The degree to which the Board actively seeks your input on strategic decisions, and how investors highlight our ESG performance in their reports and engagements. It's about being seen as a trusted advisor.
  • Regular invitations to present to the full Board on strategic matters
  • positive mentions of our ESG leadership in investor calls and analyst reports
  • direct requests for your insights from major shareholders
  • consistent inclusion in executive-level strategic planning sessions.
Organisational Integration & Culture
Sustainability isn't just your department's job; it's embedded in business unit KPIs, strategic planning, and the overall company culture. It's about making everyone own it.
  • Business unit leaders proactively championing decarbonisation projects
  • sustainability metrics being incorporated into executive and senior management bonuses
  • internal surveys showing high employee engagement with our sustainability mission
  • cross-functional teams consistently collaborating on ESG initiatives without direct prompting.
Reputational Leadership & Influence
Our external recognition as an industry leader in climate action and responsible business practices. This means being seen as a thought leader, not just a follower.
  • Invitations to speak at major global conferences (e.g., Davos, COP events)
  • positive media coverage highlighting our sustainability initiatives
  • receipt of prestigious industry awards for ESG performance
  • active participation and leadership in key industry working groups and associations.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Driving Systemic Change at Scale

You thrive on seeing your strategies translate into real-world reductions in emissions or improvements in social impact across a vast organisation, knowing you're steering a large ship towards a better future for stakeholders and the planet.

Witnessing the successful launch of a global renewable energy procurement programme that slashes Scope 2 emissions by 30% across our operations.

Solving Complex, Multi-faceted Problems

The challenge of integrating climate risk into financial reporting, designing a truly circular supply chain, or navigating evolving global regulations energises you. You love wrestling with wicked problems that have no easy answers, requiring innovative, cross-functional solutions.

Developing a novel approach to Scope 3 data collection that significantly improves accuracy and reduces supplier burden, leading to a more credible overall inventory.

Being a Voice for Responsible Business

You genuinely enjoy representing the company externally, engaging with investors, regulators, the media, and the public. You're passionate about shaping the narrative around our commitment and progress, positioning us as a leader.

Successfully articulating our long-term net-zero strategy to a group of skeptical institutional investors, leading to increased confidence and investment.

What frustrates people
  • The 'unfunded mandate' of ambitious targets without the necessary capital allocation from business units.
  • Navigating complex organisational politics and competing priorities when trying to drive enterprise-wide change.
  • The constant pressure to simplify complex climate science and data for non-expert audiences (especially investors and the Board) without losing accuracy.
  • Dealing with the 'greenwashing temptation' from Marketing or Investor Relations, and the need to maintain absolute integrity and transparency.
  • The relentless pace of regulatory change, requiring continuous adaptation and often, complete overhauls of reporting systems.
  • Being held accountable for aspects outside your direct control, like supplier emissions or government policy shifts.
What this role does not give you
  • A predictable 9-to-5 schedule; this is a demanding, high-visibility role.
  • The luxury of working in a silo; collaboration and influence are central to success.
  • Immediate, tangible results for every initiative; systemic change takes years, not months.
  • A comfort zone; you'll constantly be challenged by new regulations, technologies, and stakeholder expectations.

8Who you work with

This role shapes the entire company's strategic direction, influencing investment decisions, operational practices, product development, and external perception. It directly impacts our financial performance through risk mitigation, cost of capital, and revenue generation from sustainable products/services.

Inside the business
  • Chief Executive Officer (CEO)
  • Board of Directors (especially Audit and Nominating Committees)
  • Chief Financial Officer (CFO)
  • Chief Operating Officer (COO)
  • Heads of Business Units
  • Head of Investor Relations
  • General Counsel
Outside the business
  • Investors (Institutional, ESG Funds)
  • Regulators (e.g., FCA, DEFRA, SEC for US operations)
  • Major Customers
  • Industry Bodies and Associations
  • Non-Governmental Organisations (NGOs)
  • Rating Agencies (e.g., MSCI, Sustainalytics, CDP)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of leading large, complex sustainability or EHS functions within a global, multi-business unit organisation.
  • Extensive experience engaging directly with Boards of Directors, institutional investors, and senior governmental regulators.
  • Demonstrated ability to drive significant organisational change through influence, strategic leadership, and cross-functional collaboration.
  • Experience managing significant P&L responsibilities (typically £10M+) and influencing capital allocation decisions for large-scale projects.
  • A deep understanding of the intersection between sustainability, financial performance, and enterprise risk management.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Digital Twin Integration for Carbon Management

Digital twins (virtual replicas of physical assets or processes) are moving beyond manufacturing to model entire supply chains and operational footprints. This allows for real-time carbon optimisation, predictive maintenance for energy efficiency, and dynamic scenario planning – a game-changer for precise carbon management.

Real-time data integration (IoT sensors, ERPs) · Predictive analytics for energy consumption · Scenario modelling for decarbonisation interventions · Cybersecurity implications of interconnected systems

  • This quarter: Ask your Head of Operations or IT to brief you on current digital twin initiatives within the company and how they might be extended to carbon management.
  • Next quarter: Commission a small internal project or pilot to explore a digital twin for a single high-emission asset (e.g., a factory, a logistics hub) to understand its potential and limitations.
  • Within 6 months: Evaluate potential vendors or internal capabilities for a broader digital twin carbon management strategy, considering scalability and integration with existing systems.
  • Within 12 months: Develop a roadmap for integrating digital twins into our enterprise carbon accounting, optimisation, and reporting efforts, outlining clear ROI.

Quick win: Request a demo from a leading digital twin provider that specialises in industrial or supply chain applications to see what's truly possible today and spark ideas for your own strategy.

11Staying current once you are in

What people here do to keep up
  • Regular participation in executive leadership programmes from top business schools (e.g., London Business School, INSEAD).
  • Board governance training and continuous education on evolving corporate governance best practices.
  • Active engagement in global climate science forums (e.g., COP events, IPCC conferences) to stay abreast of the latest scientific consensus.
  • Leadership roles in industry-specific sustainability roundtables, working groups, or associations to influence sector-wide change.
  • Continuous learning on emerging regulations, technologies, and innovative business models in the sustainability space.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Powered Strategic Storytelling

The sheer volume of ESG data and the complexity of climate science demand new ways to distil information into compelling, concise narratives for time-constrained executives and investors. AI can help craft these stories faster and with more impact, enabling you to focus on the 'why' and the 'so what'.

  • Narrative generation from structured data
  • Audience-specific content tailoring
  • Visualisation of complex climate models
  • Ethical considerations of AI-generated content

Quantum Computing's Impact on Climate Modelling

While still nascent, quantum computing promises to revolutionise climate modelling, risk assessment, and optimisation of decarbonisation pathways, offering unprecedented computational power for complex, multi-variable problems. As CSO, you need to understand its strategic potential, even if it's a few years out.

  • Basic principles of quantum mechanics in computation
  • Potential applications in material science (carbon capture)
  • Logistics optimisation and climate prediction
  • Identifying potential strategic partnerships

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • GHG Protocol & Corporate Accounting
  • Climate-Related Regulatory Frameworks
  • Science-Based Target Setting (SBTi)
  • Life Cycle Assessment (LCA) Principles
  • Marginal Abatement Cost Curve (MACC) Analysis

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    From Director/VP of Sustainability/EHS in a Large Organisation

    3-5 years at the Director/VP level, demonstrating enterprise-wide impact.

    Skills to master

    • Board reporting, investor engagement, enterprise risk management, cross-functional executive influence, and P&L management for a significant business unit. You need to prove you can operate at a strategic, not just operational, level.

    You're ready to move on when

    • Successfully led a major sustainability transformation programme or achieved significant ESG targets at a business unit level.
    • Consistently built strong relationships with internal and external stakeholders, including senior leadership.
    • Demonstrated strategic foresight, anticipating regulatory changes and market shifts.
    • Managed a large, multi-disciplinary team with a track record of talent development.
  2. 2

    From Chief Compliance Officer/General Counsel (with Strong ESG Focus)

    5-7 years in a CCO/GC role with a strong, demonstrable emphasis on environmental and social governance, beyond just legal risk.

    Skills to master

    • Deep understanding of climate science and abatement technologies, operational sustainability (not just legal compliance), broader stakeholder engagement (investors, NGOs), and strategic business integration of ESG factors.

    You're ready to move on when

    • Successfully navigated complex regulatory environments related to ESG and advised the Board on these risks.
    • Proactively integrated ESG considerations into corporate governance frameworks and internal controls.
    • Demonstrated ability to translate legal/compliance requirements into actionable business strategies.
    • Built a reputation for ethical leadership and sound judgment in high-stakes situations.
  3. 3

    From Management Consulting (ESG/Sustainability Partner)

    5-8 years as a Partner leading large-scale sustainability transformations for diverse, complex clients.

    Skills to master

    • Navigating internal organisational politics (different from client consulting), building and leading a permanent in-house team (vs. project-based consulting), long-term operational ownership and accountability, and developing deep industry-specific knowledge beyond a project scope.

    You're ready to move on when

    • Managed multi-million-pound client engagements, delivering significant impact and value.
    • Developed and implemented enterprise-wide sustainability strategies for multiple clients.
    • Demonstrated strong client relationship management at the executive and board level.
    • Proven ability to translate strategic recommendations into practical, executable plans.

15Where this role leads

The long view: This role can follow on from work as a Carbon Reduction Specialist, built on years of experience and a strategic view of sustainability. From here, the path can lead to global ESG leadership in private equity, or a senior impact role in a foundation.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Chief Sustainability Officer (CSO) is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Non-Executive Director (NED) / Board Advisor
  • Senior Advisor / Expert Consultant (Climate & ESG)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Organisational health and safety strategy, worked against Chief Sustainability Officer (CSO).

Organisational health and safety strategy Level 6

Applied to your work in Chief Sustainability Officer (CSO)

This unit aims to provide learners with the knowledge and skills to prepare, plan, and implement a health and safety strategy for an organisation. Learners will understand the legal and ethical requirements, key elements, and stakeholder involvement necessary for an effective strategy. Furthermore, they will be able to develop and implement a plan to promote a positive health and safety culture within the organisation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Chief Sustainability Officer (CSO)
  • GHG Protocol & Corporate Accounting
  • Climate-Related Regulatory Frameworks
  • Science-Based Target Setting (SBTi)
  • Life Cycle Assessment (LCA) Principles
  • Marginal Abatement Cost Curve (MACC) Analysis
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Chief Sustainability Officer (CSO) is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Non-Executive Director (NED) / Board Advisor

    2-3 years after leaving the CSO role, often concurrently with other advisory positions.

    This is a transition to a governance and strategic oversight role, contributing to multiple organisations rather than leading one directly.

    • Broader industry perspective gained from sitting on multiple boards.
    • Investor relations from a non-executive perspective, understanding shareholder activism.
    • Risk management at a portfolio level, advising on systemic threats.

  2. Senior Advisor / Expert Consultant (Climate & ESG)

    Immediately after leaving the CSO role, or after a period of reflection.

    This is a transition to an independent expert role, leveraging your deep experience to advise a portfolio of clients or contribute to policy.

    • Specialisation in niche areas (e.g., carbon markets, specific regulatory frameworks, sustainable supply chains).
    • Deep dive into emerging technologies and their application across various industries.
    • Academic engagement and contributions to research or curriculum development.
    • Policy advocacy and engagement with governmental bodies or NGOs.
Working with AI on the job

Working with AI

Where AI is starting to help

Honestly, at the C-suite level, your time is gold. Every minute spent on routine data synthesis or drafting reports is a minute not spent on critical strategic decisions or engaging with investors and the Board. That's where AI comes in.

We're not talking about replacing your strategic brain, but rather giving you superpowers to cut through the noise. Imagine having a personal AI assistant that handles the grunt work, leaving you free to focus on what truly matters: driving enterprise-wide change, shaping our public narrative, and engaging with the highest levels of leadership. It's about augmenting your capacity to lead.

Board Report Synthesis

Feed quarterly performance data, regulatory updates, and business unit reports into an AI. It'll summarise key trends, identify risks, and draft the first version of your Board presentation slides, complete with suggested talking points. This means less time on PowerPoint and more time on strategy.

Regulatory Horizon Scanning

An AI agent continuously monitors global regulatory changes (CSRD, SEC, TCFD, etc.), summarises their implications for our business, and flags critical deadlines or compliance gaps. This gives you a proactive edge, letting you anticipate rather than react.

Investor Relations Q&A Prep

Use AI to analyse past investor calls, annual reports, and competitor disclosures, generating anticipated questions on ESG performance, climate risk, and decarbonisation strategy. It can even draft data-backed answers for your team, ensuring you're always prepared.

Strategic Scenario Modelling

Input various decarbonisation pathways, capital expenditure scenarios, and market forecasts into an AI tool. It can model the financial and operational impact of different strategies, helping you make more informed, data-driven decisions faster than ever before.

Common questions

Common questions

How do you become a Chief Sustainability Officer (CSO)?

Common routes in include From Director/VP of Sustainability/EHS in a Large Organisation (3-5 years at the Director/VP level, demonstrating enterprise-wide impact.), From Chief Compliance Officer/General Counsel (with Strong ESG Focus) (5-7 years in a CCO/GC role with a strong, demonstrable emphasis on environmental and social governance, beyond just legal risk.) and From Management Consulting (ESG/Sustainability Partner) (5-8 years as a Partner leading large-scale sustainability transformations for diverse, complex clients.). Times vary with prior experience.

Where can a Chief Sustainability Officer (CSO) progress to?

This role can lead on to Non-Executive Director (NED) / Board Advisor (2-3 years after leaving the CSO role, often concurrently with other advisory positions.) and Senior Advisor / Expert Consultant (Climate & ESG) (Immediately after leaving the CSO role, or after a period of reflection.), depending on the skills you build.

What new skills matter most for a Chief Sustainability Officer (CSO)?

Increasingly, AI-Powered Strategic Storytelling and Quantum Computing's Impact on Climate Modelling. These are the skills our record of this role lists as growing.

Free tools

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Three free tools, no account needed. Each one ends with a role, a level and a way in.

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17Where to go from here

Other roles at Level 8

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in compliance, quality and safety

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills involved transfer across sectors. Finance, manufacturing, technology and consumer goods all need people who can lead on ESG. Experience at this level brings the credibility to move between industries and take on new challenges.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Data Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.