The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Project Completion Rate & Impact
The percentage of assigned CI projects (e.g., deep dives on new market entrants, war gaming scenarios) completed on time and the measurable impact of those projects.
Target · 85% of projects completed within agreed timelines; at least 2 major product or marketing decisions per year directly citing your analysis.You led the deep-dive on 'Project Phoenix' (a new competitor). Your analysis identified their core weakness, leading Product to adjust our Q4 roadmap to counter them, resulting in a 3% market share gain in that segment. That's a win.
Win/Loss Analysis Contribution
The number of structured win/loss interviews conducted and the quality of insights derived, leading to tangible improvements in our sales process or product offering.
Target · Conduct 10-12 win/loss interviews per quarter; identify 2-3 actionable insights per quarter that Sales or Product adopts.After several win/loss interviews, you identified that our demo environment was consistently failing on a key feature against Competitor X. Product fixed it, and our win rate against them improved by 5% the next quarter.
Stakeholder Engagement & Satisfaction
How often key stakeholders (Product, Sales, Marketing) seek your input proactively and their satisfaction with the clarity and usefulness of your insights.
Target · Receive unsolicited requests for input on 75% of relevant strategic discussions; average stakeholder satisfaction score of 4.0/5.0 on quarterly feedback surveys.The Head of Product calls you before starting a new feature sprint to get your take on competitor moves. That's a good sign. If they're just nodding politely, we've got work to do.
Mentorship & Team Development
The growth and development of junior analysts you mentor, evidenced by their increased autonomy and quality of work.
Target · At least one mentored L1/L2 analyst is promoted or receives a top-tier performance rating within 18 months, or shows clear, documented improvement in core skills.Your mentee, Sarah, can now independently produce a full competitor tearsheet, including financial analysis, without needing you to check every detail. That's solid progress.
Quality of 'So What?' Analysis
Your ability to not just present data, but to articulate the strategic implications and provide clear, actionable recommendations. This isn't just about being right; it's about being useful.
- Leadership consistently references your recommendations in strategic meetings
- your reports clearly outline risks, opportunities, and specific next steps
- stakeholders say your insights help them make decisions, not just give them more data.
Anticipation of Competitive Moves
How often you identify and flag potential competitive threats or opportunities before they become obvious, reducing 'strategic surprises' for the business.
- You proactively warn the leadership team about a competitor's upcoming product launch 6-9 months out
- you spot a shift in competitor hiring patterns that indicates a new market focus
- leadership acknowledges your early warnings in post-mortem discussions.
Knowledge Base Contribution & Architecture
Your contribution to building and maintaining our internal competitive intelligence knowledge base, making it easier for others to find and use information.
- You design and implement new templates for competitor profiles or market analyses
- you actively curate and tag information, making it easily searchable
- you train new team members on how to use the knowledge base effectively
- your colleagues say it's easy to find what they need thanks to your organisation.