ATHE Ltd · RQF Level 5
ATHE Level 5 Combined Extended Diploma in Business and Management
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits240
- Guided learning960 hours
- Units in this qualification30
Awarded by ATHE Ltd · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
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These are the units ATHE Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Administrative ServicesReal unit · ATHE Ltd
You'll develop an understanding of the diverse range of administrative skills and services in a business environment. The unit covers the creation and use of organisational systems, supporting meetings and events, and the importance of effective communication in delivering administrative services.
What you'll be able to do
- Understand the range and diversity of administrative skills and services required in a business environment.
- Understand how to create and use organisational systems for information management and task management.
- Support meetings and events by preparing agendas, taking minutes, and coordinating logistics.
- Understand the importance of effective communications in providing administrative services in the workplace, including written, verbal, and electronic communication.
Business EthicsReal unit · ATHE Ltd
This unit introduces learners to various ethical perspectives in business, including utilitarianism, deontology, and virtue ethics. You'll explore how these frameworks influence business objectives, workplace relationships, and the assessment of ethical issues within organisations.
What you'll be able to do
- Understand different ethical perspectives in business, such as utilitarianism and deontology
- Understand different ethical perspectives in business, such as virtue ethics
- Understand how ethical perspectives influence business decision-making
- Understand business objectives from an ethical perspective, considering stakeholder interests
- Understand business objectives from an ethical perspective, considering social responsibility
- Understand the importance of ethical leadership in achieving business objectives
- Understand ethics in business relationships with customers
- Understand ethics in business relationships with suppliers
- Understand ethics in workplace relationships between colleagues
- Understand ethics in workplace relationships between managers and employees
- Assess a current ethical issue in an organisation, identifying stakeholders and potential consequences
- Assess a current ethical issue in an organisation, evaluating different courses of action from an ethical perspective
- Assess a current ethical issue in an organisation, recommending solutions that align with ethical principles
Business LawReal unit · ATHE Ltd
You'll study the legal principles governing business-consumer relationships, including contract law, consumer protection, consumer credit, and agency law. The unit also covers regulations relating to monopolies, mergers, anti-competitive practices, and insolvency.
What you'll be able to do
- Understand the main principles governing the legal relationship between businesses and their consumers, including contract law and consumer protection legislation.
- Understand rules governing consumer credit and the law of agency, including the rights and responsibilities of each party.
- Understand rules relating to monopolies, mergers and anti-competitive practices, and their impact on market competition.
- Understand key provisions relating to intellectual property rights, including patents, trademarks, and copyrights.
Business Organisations in a Global ContextReal unit · ATHE Ltd
You'll gain a comprehensive understanding of global business operations and the impact of external factors such as political, economic, social, technological, and environmental influences. The unit also covers globalisation and current issues affecting international business.
What you'll be able to do
- Understand the key principles underpinning global business operations
- Understand the main characteristics of global business operations
- Understand the impact of political factors on global business organisations
- Understand the impact of economic factors on global business organisations
- Understand the impact of social factors on global business organisations
- Understand the impact of technological factors on global business organisations
- Understand the impact of environmental factors on global business organisations
- Understand the impact of legal factors on global business organisations
- Understand the impact of globalisation on organisational structures
- Understand the impact of globalisation on communication strategies
- Understand the impact of globalisation on human resource management
- Understand the impact of globalisation on marketing strategies
- Understand current issues impacting on global business activities in a specified country, such as trade agreements
- Understand current issues impacting on global business activities in a specified country, such as ethical considerations
- Understand current issues impacting on global business activities in a specified country, such as sustainability
Communication Skills for BusinessReal unit · ATHE Ltd
You'll develop knowledge and skills to understand and apply effective communication strategies within business contexts. The unit covers internal and external communication methods, factors affecting communication effectiveness, and presentation skills.
What you'll be able to do
- Understand how internal communication takes place within organisations
- Understand how organisations communicate with customers
- Understand the factors that impact on the effectiveness of communications in business
- Present oral information effectively
- Communicate effectively in writing
Corporate Social ResponsibilityReal unit · ATHE Ltd
It teaches you to understand current corporate social responsibility (CSR) issues and their effects on different stakeholders. You'll analyse CSR policies and practices and develop the ability to make recommendations for responsible business conduct considering ethical and social factors.
What you'll be able to do
- Understand current corporate social responsibility (CSR) issues facing businesses.
- Understand the impact of corporate social responsibility policies and practices on different stakeholders.
- Make recommendations for responsible business practice, considering ethical and sustainable approaches.
Customer Relationship ManagementReal unit · ATHE Ltd
You'll examine the importance of customer relationship management (CRM) for business success and sustainability. The unit covers CRM strategies, processes, loyalty schemes, and the planning of improvements to enhance customer relationships within a national or international context.
What you'll be able to do
- Understand the importance of customer relationship management (CRM) to business success and sustainability.
- Understand how effective customer relationship management is achieved through strategies, processes, and technologies.
- Understand the use of loyalty schemes in customer relationship management to retain and reward customers.
- Plan improvements to customer relationship management in a named organisation, considering customer needs and business objectives.
Digital CommunicationsReal unit · ATHE Ltd
You'll explore a variety of digital communication technologies and their features, capabilities, and limitations. The unit also covers the impact of digital communications on individuals and organisations, addressing issues of accessibility, security, portability, and the use of blogging, digital content management, and social networking platforms.
What you'll be able to do
- Understand a range of digital communications technologies, including their features, capabilities, and limitations.
- Understand the impact of digital communications on individuals, organisations, and society, including both positive and negative effects.
- Understand issues of accessibility, security, and portability in digital communications, and how to address them.
- Understand blogging, digital content management, and social networking platforms, including their uses, best practices, and potential risks.
EntrepreneurshipReal unit · ATHE Ltd
This unit provides learners with an understanding of entrepreneurship, including its role in business and economic development. You'll explore the skills and qualities of successful entrepreneurs and prepare for new business ventures through research and planning.
What you'll be able to do
- Understand entrepreneurship in business
- Understand the skills and qualities of a successful entrepreneur
- Prepare for a new business venture
Finance for ManagersReal unit · ATHE Ltd
You'll explore sources of finance available to organisations and assess financial performance using key ratios and statements. The unit also covers costing methods to support informed decision-making within an organisational context.
What you'll be able to do
- Understand the various sources of finance available to organisations, including debt, equity, and internal funding.
- Assess an organisation’s financial performance using key financial ratios and statements.
- Use costing methods, such as activity-based costing and standard costing, to make informed organisational decisions.
Financial Systems and AuditingReal unit · ATHE Ltd
You'll understand the importance of accurate accounting records and management control systems within organisations. The unit includes reviewing existing control systems and understanding the reporting processes involved in auditing to identify areas for improvement.
What you'll be able to do
- Understand the importance of maintaining accurate and complete accounting records within an organisation.
- Explain the purpose and function of an organisation's management control systems.
- Review and evaluate an organisation’s existing management control systems.
- Understand the reporting processes and procedures required when conducting an audit.
- Describe the different types of audit and their purpose.
Financial and Management Accounting Techniques for ManagersReal unit · ATHE Ltd
You'll gain an understanding of financial and management accounting systems and their interrelationships. The unit covers assessing organisational performance using financial and non-financial data and applying management accounting techniques to support decision-making.
What you'll be able to do
- Understand financial and management accounting systems, including their purpose, components, and interrelationships.
- Can assess business organisation performance using financial and non-financial data, and identify areas for improvement.
- Can apply management accounting techniques for decision-making, including cost-volume-profit analysis, budgeting, and variance analysis.
Information for Strategic Decision-MakingReal unit · ATHE Ltd
This unit provides learners with an understanding of the role, value, and sources of information essential for strategic decision-making. You'll learn to gather, evaluate, and apply information effectively to support strategic planning and gain competitive advantage.
What you'll be able to do
- Understand the role of information in strategic decision-making within an organisation.
- Understand the value of information in strategic decision-making within an organisation.
- Identify and evaluate different sources of information necessary for strategic decision-making.
- Understand how to gather information effectively for strategic decision-making purposes.
- Understand how to use gathered information effectively in the strategic decision-making process.
Manage Sustainability in an OrganisationReal unit · ATHE Ltd
This unit covers sustainability issues within organisations, including environmental, social, and economic considerations. You'll examine legislation, regulation, and quality standards impacting sustainability and conduct sustainability audits.
What you'll be able to do
- Understand the key issues relating to sustainability in organisations, including environmental, social, and economic considerations
- Understand how legislation, regulation, and guidance impact on the sustainability of organisations, and the implications for organisational policy and practice
- Audit the sustainability of an organisation, identifying areas of strength and weakness and recommending improvements
- Understand the quality standards relevant to organisational sustainability, and how these standards can be used to improve organisational performance
Managing CommunicationReal unit · ATHE Ltd
You'll analyse communication channels and types used within and between organisations and evaluate their effectiveness. The unit covers factors impacting workplace communication and supports learners in developing their own communication skills.
What you'll be able to do
- Analyse the different channels of communication used within organisations.
- Analyse the different types of communication used between organisations.
- Evaluate the effectiveness of different communication channels and types.
- Assess the factors that impact on workplace communication, including cultural differences and communication barriers.
- Develop own communication skills within the workplace, demonstrating effective verbal and non-verbal communication techniques.
- Evaluate methods to improve communication within an organisation, considering different communication strategies and technologies.
Managing Information and KnowledgeReal unit · ATHE Ltd
It teaches you to understand the nature, sources, and importance of information and knowledge in the workplace. You'll explore how information is shared and used, and the significance of using current, valid, and reliable information.
What you'll be able to do
- Explain the meaning of information and knowledge in the workplace
- Identify different sources of information and knowledge relevant to the workplace
- Explain how information and knowledge are shared in the workplace
- Explain how information and knowledge are used in the workplace
- Explain the importance of information and knowledge in the workplace
- Explain the importance of using current information and knowledge in the workplace
- Explain the importance of using valid information and knowledge in the workplace
- Explain the importance of using reliable information and knowledge in the workplace
- Describe policies for managing information in the workplace
- Describe procedures for managing information in the workplace
- Summarise relevant legislation for managing information
- Describe best practice for managing information
Managing OperationsReal unit · ATHE Ltd
This unit covers the principles and systems of operations management and their influence on organisational performance. You'll analyse different types of operations systems and apply techniques to make informed operational management decisions.
What you'll be able to do
- Understand the key principles of operations management
- Understand the different types of operations systems
- Understand how operations management contributes to organisational performance
- Understand how efficient operations can improve profitability
- Understand the techniques used to analyse operational performance
- Understand how to apply techniques to make informed operational management decisions
- Understand the factors that influence operational management decisions
Managing QualityReal unit · ATHE Ltd
You'll explore quality management approaches such as Total Quality Management and Six Sigma. The unit covers quality control and assurance systems and analyses the impact of organisational culture on quality management.
What you'll be able to do
- Understand approaches to quality management in organisations
- Understand the importance of quality control and quality assurance systems to organisations
- Understand the impact of organisational culture on approaches to quality management
Managing a Work-based Team ProjectReal unit · ATHE Ltd
You'll learn to manage a work-based team project from proposal and planning through to implementation and evaluation. The unit includes project planning, risk management, monitoring progress, and identifying improvements.
What you'll be able to do
- Develop a proposal for a work-based team project, including aims, objectives, and resources.
- Plan the work-based team project, including tasks, timelines, and responsibilities.
- Implement the plan for a work-based team project, monitoring progress and addressing challenges.
- Evaluate the process and outcomes of the work-based team project, identifying lessons learned and areas for improvement.
Marketing Principles and PracticeReal unit · ATHE Ltd
This unit covers the role of marketing in business, marketing principles, and methods. You'll develop a marketing plan for a specific product or service, demonstrating understanding of core marketing concepts and the marketing mix.
What you'll be able to do
- Understand the role of marketing in business.
- Understand marketing principles.
- Understand marketing methods.
- Develop a marketing plan for a specific product or service.
Operations ManagementReal unit · ATHE Ltd
This unit introduces learners to the nature and role of operations management within the value chain, emphasising its relationship with other business functions. You'll examine how operations management impacts cost, quality, and customer satisfaction, and explore key tools and ethical considerations used by operations managers.
What you'll be able to do
- Understand the nature of operations management, including its role in the value chain and its relationship to other business functions
- Understand the impact of operations management on business success, including its influence on cost, quality, and customer satisfaction
- Understand the tools and techniques used by operations managers, including lean manufacturing, supply chain management, and quality control
- Understand the ethical considerations facing operations management, including environmental sustainability, worker safety, and fair labour practices
Organisational Analysis and ChangeReal unit · ATHE Ltd
This unit equips learners with the knowledge to analyse organisational performance using financial and operational data. You'll understand the nature of organisational change and how to manage it effectively to support continuous improvement.
What you'll be able to do
- Understand the importance of analysing organisational performance to identify areas for improvement.
- Understand methods for monitoring the financial performance of an organisation.
- Understand methods for monitoring the operational performance of an organisation.
- Understand how to improve the financial performance of an organisation.
- Understand how to improve the operational performance of an organisation.
- Explain the nature of change within organisations and the factors that drive it.
- Understand different approaches that organisations use to manage change effectively.
People ManagementReal unit · ATHE Ltd
You'll understand how organisational structure, culture, and other factors impact people in organisations. The unit covers management and motivation of individuals and teams to achieve sustainable business performance.
What you'll be able to do
- Understand how organisational structure, culture and other factors impact on people in organisations.
- Understand how to manage individuals and teams to achieve sustainable business performance.
- Understand how to develop and motivate individuals and teams to achieve sustainable business performance.
- Review people management strategies in an organisation.
People in OrganisationsReal unit · ATHE Ltd
You'll study communication methods within organisations, the principles of effective teamwork, and the challenges associated with remote working. The unit also covers how organisations monitor and support employees to promote productive workplace relationships.
What you'll be able to do
- Understand different methods of communication used within organisations
- Understand the importance of effective communication in the workplace
- Understand the characteristics of an effective team
- Understand how to contribute to effective teamwork
- Understand the advantages and disadvantages of remote working for both the organisation and the individual
- Understand the issues associated with managing remote workers
- Understand methods used by organisations to monitor the performance of people in the workplace
- Understand how organisations provide support to people in the workplace
Planning a New Business VentureReal unit · ATHE Ltd
This unit equips learners with knowledge and skills to plan a new business venture, including assessing market potential, legal considerations, and developing a business plan. You'll also explore methods to secure funding for the venture.
What you'll be able to do
- Understand how to determine the market potential of a new business venture, including conducting market research and analysing competitor activity
- Understand the legal considerations of new business ventures, including company registration, intellectual property, and employment law
- Develop a comprehensive business plan for a new business venture, including a market analysis, financial projections, and operational plan
- Understand how to secure funding for a new business venture, including identifying potential investors and preparing a funding proposal
Research ProjectReal unit · ATHE Ltd
It teaches you to produce a research proposal, undertake a research project adhering to ethical guidelines, and evaluate research outcomes. You'll also present findings effectively to stakeholders.
What you'll be able to do
- Produce a comprehensive research proposal, outlining the aims, objectives, methodology, and expected outcomes of the research
- Undertake a research project, adhering to ethical guidelines and employing appropriate research methods to gather and analyse data
- Evaluate the outcomes of the research project, assessing the validity, reliability, and significance of the findings in relation to the original research proposal
- Present the research project outcomes to stakeholders, communicating the findings clearly and effectively using appropriate presentation techniques
Resource ManagementReal unit · ATHE Ltd
This unit provides learners with knowledge of resource management principles, including planning, allocation, and control. You'll explore the effective use of physical and human resources and learn how to review resource utilisation to identify opportunities for improvement.
What you'll be able to do
- Understand the key features of resource management, including planning, allocation, and control.
- Understand the importance of the effective use of physical resources, such as equipment, materials, and facilities.
- Understand how to use human resources effectively, including recruitment, training, and performance management.
- Understand how to review the effective use of resources, identifying areas for improvement and cost savings.
Small Business EnterpriseReal unit · ATHE Ltd
You'll understand different types of small business enterprises and their economic roles. The unit covers starting, operating, and expanding a small business, including market research, business planning, and financial management.
What you'll be able to do
- Understand different types of business enterprises and their role in the economy, including sole proprietorships, partnerships, limited companies, and social enterprises
- Understand the key considerations for the start-up of a small business enterprise, including market research, business planning, and securing funding
- Understand the operational aspects of running a small business enterprise, including financial management, marketing, and customer service
- Understand the strategies and considerations involved in expanding a small business enterprise, including market development, diversification, and franchising
The Business EnvironmentReal unit · ATHE Ltd
It teaches you to understand different types of organisations, their purposes, responsibilities, and structures. You'll also examine the impact of the market and national environments on organisational operations and responses.
What you'll be able to do
- Understand the different types of organisations that exist
- Understand the purposes of different types of organisations
- Understand the responsibilities of organisations to stakeholders
- Understand different organisational structures
- Understand the advantages and disadvantages of different organisational structures
- Understand how the market environment impacts on organisations
- Understand how organisations respond to changes in the market environment
- Understand the key aspects of the national environment in which organisations operate
- Understand how the national environment can affect organisational performance
The Marketing MixReal unit · ATHE Ltd
This unit provides learners with a comprehensive understanding of the marketing mix elements: product, price, place, and promotion. You'll analyse how to apply and adapt the marketing mix for different market segments, including digital elements.
What you'll be able to do
- Understand the elements of the marketing mix, including product, price, place, and promotion.
- Understand the application of the marketing mix in different market segments and business contexts.
- Understand digital elements of the marketing mix, such as social media marketing, search engine optimisation, and email marketing.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Administrative ServicesBusiness EthicsBusiness LawBusiness Organisations in a Global ContextCommunication Skills for BusinessCorporate Social ResponsibilityCustomer Relationship ManagementDigital Communications
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
ATHE Level 5 Combined Extended Diploma in Business and Management
- Develop your knowledge and experience of a small business and its core functions
- Manage digital communications using a range of media
- Run a small business
Where this can lead
Sustainability Manager
Your career path here isn't a rigid ladder; it's more like a climbing wall with many different routes to the top. We're here to help you find the path that best suits your ambitions and strengths, whether that's leading people, becoming a deep technical expert, or shaping the future of our business at the highest levels. The opportunities are genuinely vast.
See the whole journey →Opens the roleSustainability ManagerOne of the jobs this qualification is a route into · 7 near-identical records folded inSee the role →Opens the roleInformation Management AssociateOne of the jobs this qualification is a route intoSee the role →Opens the roleSustainability Specialist ManagerOne of the jobs this qualification is a route intoSee the role →Opens the roleSustainability Programme ManagerOne of the jobs this qualification is a route intoSee the role →Opens the roleManager, Corporate SustainabilityOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Information CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 192 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Develop your knowledge and experience of a small business and its core functionsManage digital communications using a range of mediaRun a small business
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
Learners will develop an understanding of the diverse range of administrative skills and services in a business environment. The unit covers the creation and use of organisational systems, supporting meetings and events, and the importance of effective communication in delivering administrative services.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ATHE Level 5 Combined Extended Diploma in Business and Management
30 units in this credential, in the order it lists them, awarded by ATHE Ltd.
- Administrative Services
- Business Ethics
- Business Law
- Business Organisations in a Global Context
- Communication Skills for Business
- Corporate Social Responsibility
and 24 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.