UK
How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer NCFE has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and NCFE awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NCFE.

More on studying for a qualification

01What it is

This qualification has been allocated UCAS points. Please refer to the UCAS website for further details of the points allocation and the most up-to-date information.

These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NCFE. It does the teaching and the mapping. NCFE sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Introduction to user experience (UX) Real unit · NCFE
You'll be introduced to the origins and history of user experience (UX) design, including key milestones in human-computer interaction (HCI). The unit covers the benefits of UX design and the distinction between good and poor user experiences.

What you'll be able to do

  • Know the origin of user experience (UX) design
  • Produce a timeline of the history of human-computer interaction (HCI)3 Know the benefits of user experience (UX) design4 Be able to differentiate between good user experience (UX) design and bad user experience (UX) design5 Know how user experience (UX) design is applied across products, services, and sectors6 Know the different career pathways within user experience (UX) design
The user-centred design (UCD) process Real unit · NCFE
This unit provides a comprehensive understanding of the user-centred design (UCD) process, including its iterative phases and associated job roles. You'll formulate problem statements and apply lean UX and design thinking approaches.

What you'll be able to do

  • Understand the user-centred design (UCD) process
  • Formulate a problem statement
  • Understand the lean user experience (UX) process
  • Apply the lean user experience (UX) process
  • Know about the design thinking approach 6 Be able to apply the design thinking approach
User experience (UX) design Real unit · NCFE
This unit covers the principles and importance of user experience (UX) design, focusing on business and user goals. You'll create epics, user stories, user flows, wireframes, and prototypes to support effective UX design.

What you'll be able to do

  • Know what user experience (UX) design is and why it is important
  • Know the importance of business and user goals
  • Create epics and user stories
  • Know the importance of user flows and how to create them
  • Create a user flow
  • Understand the purpose of wireframes and prototypes
  • Produce a basic wireframe (1 to 3 pages)8 Understand how to measure the impact of user experience (UX) design
User experience/user interface (UX/UI) design in practice Real unit · NCFE
It teaches you to apply the user-centred design (UCD) process practically by producing a 1 to 3 page website. You'll select appropriate tools, conduct testing, justify design decisions, and reflect on the design process and outcomes.

What you'll be able to do

  • 1 Be able to apply the user-centred design (UCD) process to produce a 1 to 3 page website
User interface (UI) design Real unit · NCFE
You'll study user interface (UI) design principles, including usability heuristics, responsive design, design systems, and visual design. The unit emphasises applying these principles to enhance usability and accessibility.

What you'll be able to do

  • Know what design principles and heuristics are and how they should be applied
  • Know what responsive design is and how to use it
  • Know what user interface (UI) design patterns are and why they are important
  • Understand the importance of design systems and how they are used
  • Understand the importance of inclusive design and accessibility within user interface (UI) design
User research Real unit · NCFE
You'll explore user research methodologies, differentiating between user research and usability testing, and qualitative and quantitative methods. The unit includes conducting usability tests and understanding empathy in UX/UI design.

What you'll be able to do

  • Know the difference between user research and usability testing
  • Know the difference between qualitative and quantitative research
  • Conduct a usability test
  • Know about user research methods in the user experience (UX)/user interface (UI) design process 5 Know about the use of empathy tools and why they are created6 Be able to create an empathy tool
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Carry out user centred development activities

    Standard

  • Conduct service design assignments

    Standard

  • Conduct user experience design assignments

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 31 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

UX Designer, Marketing

This work can lead into product design leadership, or into a manager role overseeing a wider UX programme.

See the whole journey
05The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by NCFE rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Introduction to user experience (UX)The user-centred design (UCD) processUser experience (UX) designUser experience/user interface (UX/UI) design in practiceUser interface (UI) designUser research

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Analyst The Analyst · your map-it-properly tutor Illustration
The Analyst In “User research” you have moved the target from 48 hours to 24. Where does that time come from?
You The team prioritises better, I suppose.
The Analyst Or it comes out of the follow-ups, and reopened cases climb in about six weeks. Let us map it and find out which, before it is a surprise.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Map a live decision Analyse

    “User research” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
NCFE Level 3 Certificate in User Experience/User Interface (UX/UI)
  • Carry out user centred development activities
  • Conduct service design assignments
  • Conduct user experience design assignments
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Introduction to user experience (UX), one of this qualification's own units.

Introduction to user experience (UX) Level 3

Applied to your work in any of these jobs

Which job do you mean?
UX Designer, MarketingGlobal UX/UI DesignerSenior User Experience ResearcherSenior Global User Experience DirectorGlobal Design Thinking SpecialistLead UX Strategist

Learners will be introduced to the origins and history of user experience (UX) design, including key milestones in human-computer interaction (HCI). The unit covers the benefits of UX design and the distinction between good and poor user experiences.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

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Your Plan Illustration

Built for NCFE Level 3 Certificate in User Experience/User Interface (UX/UI)

6 units in this credential, in the order it lists them, awarded by NCFE.

  1. Introduction to user experience (UX)
  2. The user-centred design (UCD) process
  3. User experience (UX) design
  4. User experience/user interface (UX/UI) design in practice
  5. User interface (UI) design
  6. User research
These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.