Pearson BTEC Level 5 Higher National Diploma in Business

What you'll be able to do

• Examine the context and purpose of accounting within organisations, including its role in financial reporting, decision-making, and accountability.
• Prepare basic financial statements, including the income statement, balance sheet, and cash flow statement, for unincorporated and small business organisations in accordance with relevant accounting principles, conventions, and standards.
• Interpret financial statements to assess an organisation's financial performance, position, and cash flows, using key ratios and analysis techniques.
• Prepare budgets for planning, control, and decision-making purposes, utilising spreadsheet software to forecast revenues, expenses, and cash flows.

What you'll be able to do

• Analyse how a brand is built over time.
• Analyse how a brand is managed over time.
• Create a brand portfolio strategy to organise portfolios.
• Create a brand portfolio strategy to manage brand hierarchies.
• Evaluate how brands are leveraged/extended over time domestically.
• Evaluate how brands are leveraged/extended over time internationally.
• Apply techniques for measuring brand value over a period of time.
• Apply techniques for managing brand value over a period of time.

What you'll be able to do

• Analyse the contribution of effective data analytics in business decision making processes.
• Analyse the contribution of effective insights in business decision making processes.
• Apply various data analysis methods to inform business decisions.
• Apply various data analysis techniques to inform business decisions.
• Examine the importance of ethics in data analytics and management.
• Examine the importance of conduct in data analytics and management.
• Develop data management processes that allows for improved decision making in ever-changing business environments.

What you'll be able to do

• Collect research data for business decision making.
• Apply business models for business decision making.
• Apply techniques to interpret data.
• Assess digital platforms for the collection of data.
• Assess digital platforms for the storage of data.
• Assess digital platforms for the analysis of data.
• Assess digital platforms for the presentation of business information.
• Present information in appropriate formats to meet management needs.

What you'll be able to do

• Analyse the role of different IT systems in support of organisational objectives.
• Compare flexible and reliable IT systems that respond to organisational requirements within an organisational context.
• Evaluate IT systems that support value-added change within organisations.
• Recommend practical IT systems solutions to given organisational scenarios.

What you'll be able to do

• Discuss business processes and the mechanisms used to support business decision making.
• Compare the tools and technologies associated with business intelligence functionality.
• Demonstrate the use of business intelligence tools and technologies.
• Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used.

What you'll be able to do

• Explain the nature of the legal system.
• Illustrate the potential impact of the law on a business.
• Examine the formation of different types of business organisations.
• Recommend appropriate legal solutions to resolve areas of dispute.

What you'll be able to do

• Analyse the impact and influence which the macro environment has on an organisation and its business strategies.
• Assess an organisation’s internal environment and capabilities.
• Apply the outcomes of an analysis using an appropriate strategic management tool within a given market sector.
• Develop a strategic management plan in an organisation, informed by models, theories and concepts to achieve competitive advantage within a given market sector.

What you'll be able to do

• Evaluate the nature and legal status of companies.
• Assess the importance of meetings and resolutions in corporate management.
• Analyse the process of raising and maintaining capital for a company.
• Evaluate the role and impact of corporate governance in the management of companies.

What you'll be able to do

• Analyse the main legal principles affecting the relationship between business organisations and their consumers.
• Examine the legal rules governing consumer credit agreements.
• Evaluate the key legal provisions relating to Intellectual Property Rights.
• Recommend appropriate legal solutions based on relevant legislation, case law and regulations.

What you'll be able to do

• Examine the concept of customer lifetime value, including methods for calculation and the factors that influence it.
• Evaluate the different segments within a customer base and identify appropriate opportunities for customer value creation.
• Apply appropriate techniques and methods to increase customer lifetime value.

What you'll be able to do

• Appraise the use of high-performance working (HPW) and culture in supporting sustainable business performance, providing examples of successful implementation.
• Evaluate the ways in which performance management can support high-performance culture and commitment, considering different performance management systems.
• Review the factors to be considered when planning training and development activities within an organisation, including needs analysis and evaluation methods.
• Design a personal and professional development career plan for a named job role, based on reflection and evaluation of current skills and future aspirations.

What you'll be able to do

• Examine the digital business environment, identifying emerging trends and contemporary approaches to digital transformation.
• Investigate the effectiveness of using digital technologies to achieve specific business objectives, analysing case studies and real-world examples.
• Develop a transformational digital strategy plan to support the implementation of digital technologies within an organisation, considering resource allocation and risk management.
• Present the design of a selected mobile application to support a digital strategy within an organisation, justifying design choices and functionality.

What you'll be able to do

• Investigate the influence of the digital environment on the effective marketing of business organisations.
• Examine digital tools and techniques for an integrated marketing approach within business organisations.
• Design a digital marketing campaign using multi-media to optimise content that targets key audiences.
• Evaluate methods of monitoring and measuring a digital marketing campaign in line with marketing objectives to increase engagement and conversions.

What you'll be able to do

• Examine the strategies employed and the impact of E-Commerce on business organisations.
• Analyse the hardware, software, web-based and database technologies involved in setting up a secure E-Commerce site.
• Design an e-commerce strategy based on a given end-user requirement for a target audience.
• Implement an e-commerce strategy based on a given end-user requirement for a target audience.

What you'll be able to do

• Analyse how changes and developments in society, the work context and employment have influenced the employment relationship.
• Devise mechanisms of employee communication and consultation for different types of organisations.
• Apply negotiation skills to workplace disputes for effective conflict management approaches.
• Develop HR solutions for an organisation’s employee relations approach and practices in order to improve performance.

What you'll be able to do

• Examine the characteristics, skills, and motivations required to be a successful entrepreneur.
• Investigate the diverse range and scope of entrepreneurial ventures across different industries and sectors.
• Explore the concept of the entrepreneurial mindset, including creativity, innovation, and risk-taking, and analyse its contribution to the success of entrepreneurial ventures.
• Assess the significant impact of SMEs (Small and Medium Enterprises) on the economy, considering factors such as job creation, innovation, and economic growth.
• Explain the importance of intrapreneurship within both public and corporate organisations, highlighting its role in fostering innovation and driving organisational success.

What you'll be able to do

• Explain the nature and scope of the recruitment industry.
• Examine the role of executive recruitment for effective talent acquisition.
• Present the process of executive recruitment.
• Present the required skills at each stage of the executive recruitment process.
• Apply skills for an executive search within a given business context to meet a client brief.

What you'll be able to do

• Evaluate the role and purpose of the financial management function within an organisation, considering its impact on strategic decision-making.
• Determine alternative sources of business finance including contemporary methods for different business situations, assessing their suitability and risks.
• Evaluate approaches to working capital management within an organisation, considering their impact on liquidity and profitability.
• Recommend alternative investment appraisal techniques to inform decision-making, justifying the chosen method and interpreting the results.

What you'll be able to do

• Analyse the context and purpose of financial reporting for high performing organisations.
• Evaluate regulatory frameworks for financial reporting.
• Prepare financial statements for an incorporated organisation to meet legal requirements and business objectives.
• Interpret financial statements of an incorporated organisation to achieve performance metrics.

What you'll be able to do

• Analyse the key factors which drive globalisation, considering their impact on businesses and markets.
• Determine the strategic complexities associated with operating in a global environment, including cultural, political, and economic factors.
• Evaluate how operating in a global market influences an organisation’s structure, culture and functions, providing specific examples.
• Develop a global strategy to support decision making for a given organisation, justifying the chosen approach.

What you'll be able to do

• Explore human capital management for effectively optimising business strategy.
• Prepare a workforce acquisition and management plan using human capital management techniques.
• Assess the organisational environment to enable human capital management decisions to be made.
• Review external factors and trends impacting human capital management.

What you'll be able to do

• Evaluate the importance of organisational design in delivering sustainable performance.
• Analyse workforce development needs to inform a human capital management strategy that enhances engagement within an organisation.
• Apply contemporary knowledge and research to support emerging developments in Human Resources.
• Evaluate the relationship between organisational design and high-performing workforce practices in achieving organisational success.

What you'll be able to do

• Explore the role of entrepreneurship and innovation in the development of new entrepreneurial ideas.
• Investigate a potential entrepreneurial idea based on identifying a gap in the market suitable for a small to medium sized (SME) enterprise.
• Analyse primary and secondary data to determine the market potential of an entrepreneurial idea.
• Pitch the potential viability of an entrepreneurial idea, considering the market and competitive landscape.

What you'll be able to do

• Investigate how innovation is sourced and supported within various types of organisations, considering different organisational structures and cultures.
• Explore the processes involved in managing different types of innovation within organisations, from idea generation to implementation.
• Apply the necessary processes to commercialise an innovation within an organisation, taking into account market analysis and financial considerations.
• Evaluate the range of methods available for protecting innovation within organisations, including patents, trademarks, and copyright.

What you'll be able to do

• Evaluate marketing channels for achieving communication objectives as part of a communications strategy.
• Develop an integrated marketing communications plan to achieve specified communication objectives within a business context.
• Produce appropriate content for a marketing channel that meets specified communication objectives.
• Apply methods for monitoring an integrated marketing communications plan (IMC) to maximise reach and achieve positive ROI.

What you'll be able to do

• Analyse how effective marketing contributes to business strategies in an international context.
• Evaluate entry to a selection of international markets.
• Define the key success factors for entry to a selection of international markets.
• Debate how the elements of a marketing plan can be adapted across international markets.
• Debate how the elements of a marketing plan can be standardised across international markets.
• Present different international marketing approaches for multinational contexts.
• Present different international marketing approaches for global contexts.
• Present different international marketing approaches for transnational contexts.
• Present different international marketing approaches for meta-national contexts.

What you'll be able to do

• Investigate the resources required to launch a new venture successfully.
• Explore the skills and capabilities required to support the launch of a new venture.
• Develop promotional activities to support the launch of a new venture.
• Produce a budget for launching a new venture for a small business or social enterprise.

What you'll be able to do

• Discuss how the contents and the terms of contract are established
• Illustrate the impact of contractual breakdown and suggest remedies available for breach
• Assess the elements of tort of negligence and remedies available

What you'll be able to do

• Examine various leadership and management theories and principles, such as transformational leadership, situational leadership, and contingency theory, and analyse their impact on the effectiveness of an organisation.
• Review the influence of different leadership and management styles, including autocratic, democratic, and laissez-faire, on the culture of an organisation, considering factors such as employee engagement, communication, and teamwork.
• Develop a motivational strategy that incorporates various techniques, such as goal setting, recognition, and rewards, to optimise organisational performance and employee satisfaction.
• Apply appropriate leadership and management approaches to managing performance effectively, ensuring continuous improvement through feedback, coaching, and performance appraisals.

What you'll be able to do

• Explore the nature, source and purpose of management accounting information.
• Evaluate management accounting techniques to inform optimal resource allocation and decision-making.
• Analyse actual and standard costs to control and correct variances.
• Evaluate how the management accounting function contributes to performance measurement and monitoring.

What you'll be able to do

• Explain the impact of the role of Human Resource Management (HRM) in creating sustainable organisational performance.
• Explain how HRM contributes to overall business success.
• Produce a workforce action plan for recruiting talent to address skills shortages in an organisation.
• Produce a workforce action plan for retaining talent to address skills shortages in an organisation.
• Examine how external factors can affect HRM decision making in relation to organisational development.
• Examine how internal factors can affect HRM decision making in relation to organisational development.
• Apply HRM practices in a work-related context for improving sustainable organisational performance.

What you'll be able to do

• Explain the key stages of the project lifecycle, including initiation, planning, execution, monitoring and controlling, and closure, that should be considered when project managing.
• Produce a comprehensive Project Management Plan (PMP) for a business project, incorporating primary and secondary research methods to gather relevant data and information.
• Implement the Project Management Plan (PMP) effectively, communicating results from the research and drawing well-supported conclusions based on the evidence of findings.
• Reflect critically on the value gained from implementing the project and the project management process, identifying lessons learned and areas for improvement in future projects.

What you'll be able to do

• Produce a comparative analysis of the different types and drivers of change in business
• Evaluate the impact of change on organisational behaviour
• Examine different leadership techniques in decision making for managing resistance to change and overcoming barriers
• Recommend a range of leadership approaches to support the management of change initiatives

What you'll be able to do

• Explore how a small business or social enterprise plans the allocation of resources to achieve its objectives.
• Analyse how a small business or social enterprise allocates resources to achieve its objectives.
• Evaluate the customer relationship management process for a small business or social enterprise.
• Develop a cash flow forecast for a small business or social enterprise.
• Develop a break-even analysis for a small business or social enterprise.
• Discuss the financial statements that apply to a small business or social enterprise.
• Discuss the regulations that apply to a small business or social enterprise.
• Discuss the legislation that applies to a small business or social enterprise.

What you'll be able to do

• Explain the needs and expectations of different market segments in relation to the products and/or services offered by a specific business organisation.
• Produce a customer experience map to identify business opportunities and optimise customer touch points.
• Investigate the impacts of digital technology on customer relationship management practices.
• Apply effective customer experience management strategies within an organisational context to maximise customer engagement.

What you'll be able to do

• Investigate the characteristics and influences on consumer decision-making processes in different organisational contexts.
• Apply techniques to enhance the customer experience and develop customer relationships for marketing purposes.
• Evaluate measures and metrics that seek to improve customer experience for a range of products and services.
• Devise measures and metrics to improve customer experience within a given organisational context.

What you'll be able to do

• Explain the role of marketing within an organisation and its relationship with other business units.
• Compare the different ways in which organisations utilise the elements of the marketing mix to achieve their overall business objectives.
• Produce a comprehensive marketing plan for an organisation that effectively meets specified marketing objectives.
• Develop a detailed media plan to support a marketing campaign for a given organisation.

What you'll be able to do

• Examine the interrelationships of operations management with other functions within an organisation, such as marketing, finance, and human resources.
• Explain the importance of operations management in achieving effective organisational performance, considering efficiency, productivity, and customer satisfaction.
• Apply quality management approaches to solve practical operations management problems, using tools and techniques to improve processes and reduce errors.
• Assess the role of supply chain management in supporting an organisation to satisfy customer requirements, considering sourcing, logistics, and distribution.

What you'll be able to do

• Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches.
• Apply content and process theories of motivation to create and maintain an effective workforce.
• Lead a group team activity for a given business situation to demonstrate effective team leadership skills.
• Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals.

What you'll be able to do

• Evaluate the context of a negotiation and identify the key considerations to prepare for a negotiation, including stakeholder analysis and objective setting.
• Manage information and documentation relevant to tenders and contracts, ensuring accuracy and compliance.
• Develop a pitch to achieve a sustainable competitive edge, incorporating persuasive communication and value proposition.
• Assess the outcome of a pitch and negotiation, identifying areas for improvement and learning.

What you'll be able to do

• Examine the key concepts of social media for different business activities.
• Examine the key features of social media for different business activities.
• Discuss the uses of social media and their impact on the market.
• Discuss the uses of social media and their impact on the audience.
• Plan a social media campaign for an organisation, based on client need.
• Plan a social media campaign for an organisation, based on market research.
• Plan a social media campaign for an organisation, based on user research.
• Implement a social media campaign plan for an organisation to meet business objectives.

What you'll be able to do

• Analyse the key factors that SMEs should consider when evaluating growth opportunities.
• Assess the various methods through which organisations access funding and determine when to use different types of funding.
• Develop a business plan to communicate a growth strategy within a business to the relevant stakeholders.
• Assess the various ways a small business owner can exit the business and analyse the implications of each option.

What you'll be able to do

• Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors, identifying best practices.
• Apply a range of techniques and analysis frameworks used by operations managers to support decision-making and addressing problems, demonstrating their practical application.
• Apply the concept of continuous quality improvement in an operational context, suggesting specific improvements and measuring their impact.
• Conduct a strategic risk analysis (SRA) on the operations functions of an organisation, identifying potential risks and proposing mitigation strategies.

What you'll be able to do

• Compare procurement and supply chain concepts, principles, and processes in an organisational context.
• Evaluate the importance of ethical and sustainable practices in procurement and supply to achieve responsible management.
• Analyse the added value achieved through procurement and supply management to achieve competitive advantage for a given organisation.
• Develop solutions to improve a procurement or supply chain process for an organisation.

What you'll be able to do

• Examine the processes involved in new product or service development.
• Assess the life-cycle stage of the products or services in a company’s portfolio and evaluate whether innovation, adaptation or renovation are needed for the individual products or services.
• Pitch the design for a new or renovated product or service.
• Critically reflect on the skills of team working, creative development and presentation.

What you'll be able to do

• Explore the importance of on-going professional development to enhance professional identity and career opportunities.
• Explore the importance of self-directed learning to enhance professional identity and career opportunities.
• Assess own skills.
• Assess own competences.
• Assess different learning and development approaches.
• Design a professional development plan, within a specific work context.
• Demonstrate a range of competences for a job application.
• Demonstrate a range of transferable skills for a job application.

What you'll be able to do

• Record business transactions accurately and efficiently using double entry book-keeping techniques.
• Utilise books of prime entry, journals, and ledger accounts to maintain a comprehensive record of financial transactions.
• Prepare a trial balance for a given organisation, ensuring accuracy and completeness based on provided data.
• Perform bank reconciliations to identify and resolve discrepancies between organisation records and bank statements, ensuring accuracy of financial data.
• Perform control account reconciliations for both accounts receivable and accounts payable to maintain accurate balances and identify potential issues.

What you'll be able to do

• Examine appropriate research methodologies and methods to identify those appropriate to the research process.
• Develop a research proposal including a supporting literature review.
• Analyse data using appropriate techniques to communicate research findings.
• Reflect on the application of research methodologies and process.

What you'll be able to do

• Analyse the impact of labour market trends on strategic resource and talent planning for achieving business goals.
• Apply strategic resource and talent planning techniques for effective recruitment and selection processes.
• Examine the importance of performance management systems for improving people capability to achieve sustainable organisation performance.
• Assess the relevance of the Human Resource life cycle to managing change in workforce planning.

What you'll be able to do

• Demonstrate the key principles of sales management for both public and private organisations.
• Evaluate the relative merits of different sales organisational structures and recognise the importance of selling through others.
• Apply successful selling techniques for building and managing effective customer relationships.
• Create a portfolio management process to maximise revenue for an organisation.

What you'll be able to do

• Evaluate business and economic data/information obtained from published sources.
• Analyse and evaluate raw business data using a range of statistical methods.
• Apply statistical methods in business planning activities.
• Communicate findings effectively using appropriate charts and tables.

What you'll be able to do

• Assess how HR strategy and practices are influenced by developments in an organisation's external and contextual environment.
• Appraise the theoretical perspectives of strategic HRM and their associated practices in different types of organisations.
• Evaluate how strategic HR initiatives can be utilised to develop high-performance organisational cultures.
• Develop an integrated HR strategy to support sustainable business performance and growth.

What you'll be able to do

• Analyse the opportunities and threats for firms exposed to an increasingly globalised environment.
• Evaluate the membership of trading blocs as a vehicle for expanding internationally.
• Determine the importing and exporting process and the practicalities involved.
• Devise ways in which an SME organisation can tap into international markets.

What you'll be able to do

• Analyse taxation systems and the legislation that governs them.
• Determine taxation liabilities for unincorporated organisations and individuals.
• Determine taxation liabilities for incorporated organisations.
• Evaluate the impact on organisations of the legal and ethical constraints associated with taxation responsibilities.

What you'll be able to do

• Explain the different types of organisations.
• Explain the different sizes of organisations.
• Explain the different scopes of organisations.
• Discuss the interrelationship of the various functions within an organisation and how they link to organisational structure.
• Use contemporary examples to demonstrate the positive influence/impact the macro environment has on business operations.
• Use contemporary examples to demonstrate the negative influence/impact the macro environment has on business operations.
• Determine the internal strengths of specific businesses and their interrelationship with external macro factors.
• Determine the internal weaknesses of specific businesses and their interrelationship with external macro factors.

What you'll be able to do

• Investigate the value and benefits of practical work experience for both career and personal development, considering different types of work experience and their impact.
• Plan suitable and relevant work experience in an appropriate sector organisation, taking into account personal skills, career goals, and organisational requirements.
• Undertake appropriate work experience to develop professional skills and competences, adhering to ethical and professional standards.
• Evaluate personal skills and competences developed during practical work experiences, identifying areas for improvement and future development.