How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Pearson Education Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Pearson Education Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Pearson Education Ltd.

More on studying for a qualification

01What it is

BTEC Higher Nationals provide specialist learning at Levels 4 and 5 in over 40 subjects, offering a cost-effective, vocational pathway to higher education.

These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Pearson Education Ltd. It does the teaching and the mapping. Pearson Education Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Accounting Principles Real unit · Pearson Education Ltd
This unit provides learners with an understanding of accounting's role within organisations. You'll prepare and interpret basic financial statements for small businesses in accordance with accounting principles, conventions, and standards to support financial decision making.

What you'll be able to do

  • Examine the context and purpose of accounting within organisations, including its role in financial reporting, decision-making, and accountability.
  • Prepare basic financial statements, including the income statement, balance sheet, and cash flow statement, for unincorporated and small business organisations in accordance with relevant accounting principles, conventions, and standards.
  • Interpret financial statements to assess an organisation's financial performance, position, and cash flows, using key ratios and analysis techniques.
  • Prepare budgets for planning, control, and decision-making purposes, utilising spreadsheet software to forecast revenues, expenses, and cash flows.
Brand Management Real unit · Pearson Education Ltd
You'll analyse brand building and management over time, including brand portfolio strategies and brand hierarchy management. The unit covers brand leveraging domestically and internationally, and techniques for measuring and managing brand value.

What you'll be able to do

  • Analyse how a brand is built over time.
  • Analyse how a brand is managed over time.
  • Create a brand portfolio strategy to organise portfolios.
  • Create a brand portfolio strategy to manage brand hierarchies.
  • Evaluate how brands are leveraged/extended over time domestically.
  • Evaluate how brands are leveraged/extended over time internationally.
  • Apply techniques for measuring brand value over a period of time.
  • Apply techniques for managing brand value over a period of time.
Business Data Analytics and Insights Real unit · Pearson Education Ltd
You'll analyse the contribution of data analytics and insights to business decision-making. The unit covers application of data analysis methods, ethical considerations, and development of data management practices to support organisational objectives.

What you'll be able to do

  • Analyse the contribution of effective data analytics in business decision making processes.
  • Analyse the contribution of effective insights in business decision making processes.
  • Apply various data analysis methods to inform business decisions.
  • Apply various data analysis techniques to inform business decisions.
  • Examine the importance of ethics in data analytics and management.
  • Examine the importance of conduct in data analytics and management.
  • Develop data management processes that allows for improved decision making in ever-changing business environments.
Business Data and Numerical Skills Real unit · Pearson Education Ltd
This unit equips learners with skills to collect primary and secondary business data, apply business models for decision-making, interpret data using various techniques, assess digital platforms for data management, and present business information effectively to meet management needs.

What you'll be able to do

  • Collect research data for business decision making.
  • Apply business models for business decision making.
  • Apply techniques to interpret data.
  • Assess digital platforms for the collection of data.
  • Assess digital platforms for the storage of data.
  • Assess digital platforms for the analysis of data.
  • Assess digital platforms for the presentation of business information.
  • Present information in appropriate formats to meet management needs.
Business Information Technology Systems Real unit · Pearson Education Ltd
It teaches you to analyse the role of various IT systems, such as ERP, CRM, and SCM, in supporting organisational objectives. You'll compare flexible and reliable IT systems, evaluate those that support value-added change, and recommend practical IT solutions within organisations.

What you'll be able to do

  • Analyse the role of different IT systems in support of organisational objectives.
  • Compare flexible and reliable IT systems that respond to organisational requirements within an organisational context.
  • Evaluate IT systems that support value-added change within organisations.
  • Recommend practical IT systems solutions to given organisational scenarios.
Business Intelligence Real unit · Pearson Education Ltd
This unit introduces learners to business processes and decision-making mechanisms within organisations. You'll compare various business intelligence tools and technologies, demonstrate their practical use, and discuss their impact on effective business decision making.

What you'll be able to do

  • Discuss business processes and the mechanisms used to support business decision making.
  • Compare the tools and technologies associated with business intelligence functionality.
  • Demonstrate the use of business intelligence tools and technologies.
  • Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used.
Business Law Real unit · Pearson Education Ltd
You'll develop an understanding of the legal system and its impact on businesses, including the formation of different business organisations. The unit teaches you to recommend appropriate legal solutions to resolve disputes within a business context.

What you'll be able to do

  • Explain the nature of the legal system.
  • Illustrate the potential impact of the law on a business.
  • Examine the formation of different types of business organisations.
  • Recommend appropriate legal solutions to resolve areas of dispute.
Business Strategy Real unit · Pearson Education Ltd
You'll analyse the macro environment and internal organisational capabilities to inform strategic management decisions. The unit includes applying strategic tools to develop business strategies that respond to environmental changes and achieve competitive advantage.

What you'll be able to do

  • Analyse the impact and influence which the macro environment has on an organisation and its business strategies.
  • Assess an organisation’s internal environment and capabilities.
  • Apply the outcomes of an analysis using an appropriate strategic management tool within a given market sector.
  • Develop a strategic management plan in an organisation, informed by models, theories and concepts to achieve competitive advantage within a given market sector.
Company Law and Corporate Governance Real unit · Pearson Education Ltd
It teaches you to evaluate the legal status and characteristics of companies, assess the importance of meetings and resolutions in corporate management, analyse capital raising processes, and evaluate the role of corporate governance in company management.

What you'll be able to do

  • Evaluate the nature and legal status of companies.
  • Assess the importance of meetings and resolutions in corporate management.
  • Analyse the process of raising and maintaining capital for a company.
  • Evaluate the role and impact of corporate governance in the management of companies.
Consumer and Intellectual Property Law Real unit · Pearson Education Ltd
This unit provides learners with knowledge of legal principles governing business-consumer relationships, including product liability, advertising, consumer credit agreements, and intellectual property rights. You'll analyse relevant legislation and case law to recommend appropriate legal solutions.

What you'll be able to do

  • Analyse the main legal principles affecting the relationship between business organisations and their consumers.
  • Examine the legal rules governing consumer credit agreements.
  • Evaluate the key legal provisions relating to Intellectual Property Rights.
  • Recommend appropriate legal solutions based on relevant legislation, case law and regulations.
Customer Value Management Real unit · Pearson Education Ltd
You'll examine the concept of customer lifetime value (CLTV), methods to calculate it, and factors influencing it. The unit includes evaluation of customer base segmentation and application of techniques to increase customer value, enabling effective management of customer relationships.

What you'll be able to do

  • Examine the concept of customer lifetime value, including methods for calculation and the factors that influence it.
  • Evaluate the different segments within a customer base and identify appropriate opportunities for customer value creation.
  • Apply appropriate techniques and methods to increase customer lifetime value.
Developing Individuals, Teams and Organisations Real unit · Pearson Education Ltd
You'll appraise high-performance working principles and organisational culture in supporting sustainable business performance. The unit also evaluates performance management's role in fostering a high-performance culture and considers factors for planning training and development.

What you'll be able to do

  • Appraise the use of high-performance working (HPW) and culture in supporting sustainable business performance, providing examples of successful implementation.
  • Evaluate the ways in which performance management can support high-performance culture and commitment, considering different performance management systems.
  • Review the factors to be considered when planning training and development activities within an organisation, including needs analysis and evaluation methods.
  • Design a personal and professional development career plan for a named job role, based on reflection and evaluation of current skills and future aspirations.
Digital Business in Practice Real unit · Pearson Education Ltd
This unit examines the digital business environment, emerging trends, and contemporary approaches. You'll investigate digital technology effectiveness and develop transformational digital strategy plans to support implementation within organisations.

What you'll be able to do

  • Examine the digital business environment, identifying emerging trends and contemporary approaches to digital transformation.
  • Investigate the effectiveness of using digital technologies to achieve specific business objectives, analysing case studies and real-world examples.
  • Develop a transformational digital strategy plan to support the implementation of digital technologies within an organisation, considering resource allocation and risk management.
  • Present the design of a selected mobile application to support a digital strategy within an organisation, justifying design choices and functionality.
Digital Marketing Real unit · Pearson Education Ltd
This unit investigates the influence of the digital environment on marketing strategies. You'll examine digital tools and techniques, design integrated multi-media digital marketing campaigns, and evaluate methods for monitoring and measuring campaign effectiveness within business organisations.

What you'll be able to do

  • Investigate the influence of the digital environment on the effective marketing of business organisations.
  • Examine digital tools and techniques for an integrated marketing approach within business organisations.
  • Design a digital marketing campaign using multi-media to optimise content that targets key audiences.
  • Evaluate methods of monitoring and measuring a digital marketing campaign in line with marketing objectives to increase engagement and conversions.
E-Commerce & Strategy Real unit · Pearson Education Ltd
You'll examine e-commerce strategies and their impact on business models, analysing technologies required for secure e-commerce sites. The unit includes designing and implementing e-commerce strategies based on end-user requirements for target audiences.

What you'll be able to do

  • Examine the strategies employed and the impact of E-Commerce on business organisations.
  • Analyse the hardware, software, web-based and database technologies involved in setting up a secure E-Commerce site.
  • Design an e-commerce strategy based on a given end-user requirement for a target audience.
  • Implement an e-commerce strategy based on a given end-user requirement for a target audience.
Employee Relations Real unit · Pearson Education Ltd
You'll analyse societal and workplace changes influencing employment relationships and devise communication and consultation mechanisms. The unit includes application of negotiation skills to resolve workplace disputes and development of employee relations solutions.

What you'll be able to do

  • Analyse how changes and developments in society, the work context and employment have influenced the employment relationship.
  • Devise mechanisms of employee communication and consultation for different types of organisations.
  • Apply negotiation skills to workplace disputes for effective conflict management approaches.
  • Develop HR solutions for an organisation’s employee relations approach and practices in order to improve performance.
Entrepreneurial Ventures Real unit · Pearson Education Ltd
You'll examine the characteristics, skills, and motivations of entrepreneurs and explore the entrepreneurial mindset. The unit also assesses the economic impact of SMEs and the importance of intrapreneurship within organisations.

What you'll be able to do

  • Examine the characteristics, skills, and motivations required to be a successful entrepreneur.
  • Investigate the diverse range and scope of entrepreneurial ventures across different industries and sectors.
  • Explore the concept of the entrepreneurial mindset, including creativity, innovation, and risk-taking, and analyse its contribution to the success of entrepreneurial ventures.
  • Assess the significant impact of SMEs (Small and Medium Enterprises) on the economy, considering factors such as job creation, innovation, and economic growth.
  • Explain the importance of intrapreneurship within both public and corporate organisations, highlighting its role in fostering innovation and driving organisational success.
Executive Recruitment Solutions Real unit · Pearson Education Ltd
You'll gain an understanding of the recruitment industry, focusing on executive recruitment for talent acquisition. The unit covers the executive recruitment process, required skills at each stage, and practical application through conducting an executive search within a business context.

What you'll be able to do

  • Explain the nature and scope of the recruitment industry.
  • Examine the role of executive recruitment for effective talent acquisition.
  • Present the process of executive recruitment.
  • Present the required skills at each stage of the executive recruitment process.
  • Apply skills for an executive search within a given business context to meet a client brief.
Financial Management Real unit · Pearson Education Ltd
It teaches you to evaluate the financial management function and identify alternative business finance sources. You'll assess working capital management approaches and recommend investment appraisal techniques to support organisational strategy.

What you'll be able to do

  • Evaluate the role and purpose of the financial management function within an organisation, considering its impact on strategic decision-making.
  • Determine alternative sources of business finance including contemporary methods for different business situations, assessing their suitability and risks.
  • Evaluate approaches to working capital management within an organisation, considering their impact on liquidity and profitability.
  • Recommend alternative investment appraisal techniques to inform decision-making, justifying the chosen method and interpreting the results.
Financial Reporting Real unit · Pearson Education Ltd
It teaches you to analyse the purpose and context of financial reporting, evaluate regulatory frameworks, and prepare financial statements for incorporated organisations. You'll interpret financial statements to support organisational performance and meet legal requirements.

What you'll be able to do

  • Analyse the context and purpose of financial reporting for high performing organisations.
  • Evaluate regulatory frameworks for financial reporting.
  • Prepare financial statements for an incorporated organisation to meet legal requirements and business objectives.
  • Interpret financial statements of an incorporated organisation to achieve performance metrics.
Global Business Environment Real unit · Pearson Education Ltd
This unit provides learners with an understanding of globalisation drivers and the strategic complexities of operating in global markets. You'll evaluate the influence of global operations on organisational structure, culture, and functions, and develop global strategies to support decision making.

What you'll be able to do

  • Analyse the key factors which drive globalisation, considering their impact on businesses and markets.
  • Determine the strategic complexities associated with operating in a global environment, including cultural, political, and economic factors.
  • Evaluate how operating in a global market influences an organisation’s structure, culture and functions, providing specific examples.
  • Develop a global strategy to support decision making for a given organisation, justifying the chosen approach.
Human Capital Management Real unit · Pearson Education Ltd
You'll explore human capital management principles and their alignment with business strategy. The unit covers workforce acquisition and management planning, assessment of organisational environments, and consideration of external factors affecting human capital decisions.

What you'll be able to do

  • Explore human capital management for effectively optimising business strategy.
  • Prepare a workforce acquisition and management plan using human capital management techniques.
  • Assess the organisational environment to enable human capital management decisions to be made.
  • Review external factors and trends impacting human capital management.
Human Resources − Value and Contribution to Organisational Success Real unit · Pearson Education Ltd
This unit focuses on evaluating organisational design and workforce development to achieve sustainable performance. You'll analyse workforce needs, human capital management strategies, and apply contemporary research to support emerging developments in Human Resources within organisations.

What you'll be able to do

  • Evaluate the importance of organisational design in delivering sustainable performance.
  • Analyse workforce development needs to inform a human capital management strategy that enhances engagement within an organisation.
  • Apply contemporary knowledge and research to support emerging developments in Human Resources.
  • Evaluate the relationship between organisational design and high-performing workforce practices in achieving organisational success.
Identifying Entrepreneurial Opportunities Real unit · Pearson Education Ltd
You'll explore entrepreneurship and innovation in generating new business ideas, investigate potential entrepreneurial opportunities by identifying market gaps for SMEs, and analyse primary and secondary data to assess market potential. The unit culminates in pitching the viability of an entrepreneurial idea.

What you'll be able to do

  • Explore the role of entrepreneurship and innovation in the development of new entrepreneurial ideas.
  • Investigate a potential entrepreneurial idea based on identifying a gap in the market suitable for a small to medium sized (SME) enterprise.
  • Analyse primary and secondary data to determine the market potential of an entrepreneurial idea.
  • Pitch the potential viability of an entrepreneurial idea, considering the market and competitive landscape.
Innovation and Commercialisation Real unit · Pearson Education Ltd
This unit investigates sources and support of innovation within organisations, exploring innovation management processes and organisational influences. You'll apply commercialisation processes and evaluate methods for protecting innovation.

What you'll be able to do

  • Investigate how innovation is sourced and supported within various types of organisations, considering different organisational structures and cultures.
  • Explore the processes involved in managing different types of innovation within organisations, from idea generation to implementation.
  • Apply the necessary processes to commercialise an innovation within an organisation, taking into account market analysis and financial considerations.
  • Evaluate the range of methods available for protecting innovation within organisations, including patents, trademarks, and copyright.
Integrated Marketing Communications Real unit · Pearson Education Ltd
It teaches you to evaluate marketing channels and develop integrated marketing communications plans. You'll produce suitable content for selected channels and apply monitoring methods to maximise reach and achieve communication objectives.

What you'll be able to do

  • Evaluate marketing channels for achieving communication objectives as part of a communications strategy.
  • Develop an integrated marketing communications plan to achieve specified communication objectives within a business context.
  • Produce appropriate content for a marketing channel that meets specified communication objectives.
  • Apply methods for monitoring an integrated marketing communications plan (IMC) to maximise reach and achieve positive ROI.
International Marketing Real unit · Pearson Education Ltd
This unit analyses the role of effective marketing in international business strategies, evaluating market entry methods and key success factors. You'll debate adaptation and standardisation of marketing plans across international markets.

What you'll be able to do

  • Analyse how effective marketing contributes to business strategies in an international context.
  • Evaluate entry to a selection of international markets.
  • Define the key success factors for entry to a selection of international markets.
  • Debate how the elements of a marketing plan can be adapted across international markets.
  • Debate how the elements of a marketing plan can be standardised across international markets.
  • Present different international marketing approaches for multinational contexts.
  • Present different international marketing approaches for global contexts.
  • Present different international marketing approaches for transnational contexts.
  • Present different international marketing approaches for meta-national contexts.
Launching a New Venture Real unit · Pearson Education Ltd
You'll investigate the resources, skills, and capabilities required to launch a new venture successfully. The unit includes development of promotional activities and preparation of a budget to support the launch of a small business or social enterprise.

What you'll be able to do

  • Investigate the resources required to launch a new venture successfully.
  • Explore the skills and capabilities required to support the launch of a new venture.
  • Develop promotional activities to support the launch of a new venture.
  • Produce a budget for launching a new venture for a small business or social enterprise.
Law of Contract and Tort Real unit · Pearson Education Ltd
You'll study the formation and terms of contracts, the impact of contractual breaches, and the legal remedies available. The unit also covers the elements of tort of negligence and associated remedies, enabling learners to understand key legal principles in contract and tort law.

What you'll be able to do

  • Discuss how the contents and the terms of contract are established
  • Illustrate the impact of contractual breakdown and suggest remedies available for breach
  • Assess the elements of tort of negligence and remedies available
Leadership and Management Real unit · Pearson Education Ltd
This unit examines leadership and management theories and their impact on organisational effectiveness and culture. You'll review different leadership styles and develop motivational strategies aligned with organisational goals to optimise performance.

What you'll be able to do

  • Examine various leadership and management theories and principles, such as transformational leadership, situational leadership, and contingency theory, and analyse their impact on the effectiveness of an organisation.
  • Review the influence of different leadership and management styles, including autocratic, democratic, and laissez-faire, on the culture of an organisation, considering factors such as employee engagement, communication, and teamwork.
  • Develop a motivational strategy that incorporates various techniques, such as goal setting, recognition, and rewards, to optimise organisational performance and employee satisfaction.
  • Apply appropriate leadership and management approaches to managing performance effectively, ensuring continuous improvement through feedback, coaching, and performance appraisals.
Management Accounting Real unit · Pearson Education Ltd
This unit explores the nature and purpose of management accounting information and evaluates techniques for resource allocation and decision-making. You'll analyse cost variances and assess the management accounting function's contribution to organisational performance.

What you'll be able to do

  • Explore the nature, source and purpose of management accounting information.
  • Evaluate management accounting techniques to inform optimal resource allocation and decision-making.
  • Analyse actual and standard costs to control and correct variances.
  • Evaluate how the management accounting function contributes to performance measurement and monitoring.
Management of Human Resources Real unit · Pearson Education Ltd
This unit explores the role of Human Resource Management (HRM) in fostering sustainable organisational performance and business success. You'll learn to produce workforce action plans for recruiting and retaining talent, addressing skills shortages, and analyse internal and external factors affecting HRM.

What you'll be able to do

  • Explain the impact of the role of Human Resource Management (HRM) in creating sustainable organisational performance.
  • Explain how HRM contributes to overall business success.
  • Produce a workforce action plan for recruiting talent to address skills shortages in an organisation.
  • Produce a workforce action plan for retaining talent to address skills shortages in an organisation.
  • Examine how external factors can affect HRM decision making in relation to organisational development.
  • Examine how internal factors can affect HRM decision making in relation to organisational development.
  • Apply HRM practices in a work-related context for improving sustainable organisational performance.
Managing a Successful Business Project Real unit · Pearson Education Ltd
You'll explain the key stages of the project lifecycle and produce a comprehensive Project Management Plan using research methods. The unit includes implementing the plan, communicating results, and evaluating project outcomes to inform future projects.

What you'll be able to do

  • Explain the key stages of the project lifecycle, including initiation, planning, execution, monitoring and controlling, and closure, that should be considered when project managing.
  • Produce a comprehensive Project Management Plan (PMP) for a business project, incorporating primary and secondary research methods to gather relevant data and information.
  • Implement the Project Management Plan (PMP) effectively, communicating results from the research and drawing well-supported conclusions based on the evidence of findings.
  • Reflect critically on the value gained from implementing the project and the project management process, identifying lessons learned and areas for improvement in future projects.
Managing and Leading Change Real unit · Pearson Education Ltd
You'll produce a comparative analysis of change types and drivers, evaluate change impact on organisational behaviour, and examine leadership techniques for managing resistance. The unit includes recommending leadership approaches to support effective change management.

What you'll be able to do

  • Produce a comparative analysis of the different types and drivers of change in business
  • Evaluate the impact of change on organisational behaviour
  • Examine different leadership techniques in decision making for managing resistance to change and overcoming barriers
  • Recommend a range of leadership approaches to support the management of change initiatives
Managing and Running a Small Business Real unit · Pearson Education Ltd
It teaches you to explore resource planning and allocation in small businesses or social enterprises. You'll evaluate customer relationship management processes and develop financial forecasts including cash flow and break-even analysis.

What you'll be able to do

  • Explore how a small business or social enterprise plans the allocation of resources to achieve its objectives.
  • Analyse how a small business or social enterprise allocates resources to achieve its objectives.
  • Evaluate the customer relationship management process for a small business or social enterprise.
  • Develop a cash flow forecast for a small business or social enterprise.
  • Develop a break-even analysis for a small business or social enterprise.
  • Discuss the financial statements that apply to a small business or social enterprise.
  • Discuss the regulations that apply to a small business or social enterprise.
  • Discuss the legislation that applies to a small business or social enterprise.
Managing the Customer Experience Real unit · Pearson Education Ltd
You'll explain market segmentation and analyse the needs and expectations of different segments. The unit includes producing a customer experience map, investigating digital technology impacts on customer relationship management, and applying effective customer service strategies.

What you'll be able to do

  • Explain the needs and expectations of different market segments in relation to the products and/or services offered by a specific business organisation.
  • Produce a customer experience map to identify business opportunities and optimise customer touch points.
  • Investigate the impacts of digital technology on customer relationship management practices.
  • Apply effective customer experience management strategies within an organisational context to maximise customer engagement.
Marketing Insights and Analytics Real unit · Pearson Education Ltd
This unit investigates consumer decision-making processes and the factors influencing behaviour in various organisational contexts. You'll apply techniques to enhance customer experience and relationships and evaluate measures to improve customer satisfaction.

What you'll be able to do

  • Investigate the characteristics and influences on consumer decision-making processes in different organisational contexts.
  • Apply techniques to enhance the customer experience and develop customer relationships for marketing purposes.
  • Evaluate measures and metrics that seek to improve customer experience for a range of products and services.
  • Devise measures and metrics to improve customer experience within a given organisational context.
Marketing Processes and Planning Real unit · Pearson Education Ltd
This unit provides learners with knowledge of marketing's role within organisations and its interrelation with other business functions. You'll compare marketing mix elements, produce marketing plans, and develop media plans to support marketing campaigns.

What you'll be able to do

  • Explain the role of marketing within an organisation and its relationship with other business units.
  • Compare the different ways in which organisations utilise the elements of the marketing mix to achieve their overall business objectives.
  • Produce a comprehensive marketing plan for an organisation that effectively meets specified marketing objectives.
  • Develop a detailed media plan to support a marketing campaign for a given organisation.
Operational Planning and Management Real unit · Pearson Education Ltd
It teaches you to examine the interrelationships between operations management and other organisational functions. You'll explain operations management's role in organisational performance and apply quality management approaches to operational problems.

What you'll be able to do

  • Examine the interrelationships of operations management with other functions within an organisation, such as marketing, finance, and human resources.
  • Explain the importance of operations management in achieving effective organisational performance, considering efficiency, productivity, and customer satisfaction.
  • Apply quality management approaches to solve practical operations management problems, using tools and techniques to improve processes and reduce errors.
  • Assess the role of supply chain management in supporting an organisation to satisfy customer requirements, considering sourcing, logistics, and distribution.
Organisational Behaviour Management Real unit · Pearson Education Ltd
You'll explore how individual personality traits and perceptions influence management approaches. The unit covers application of motivation theories, leadership of group activities, and understanding of power dynamics and organisational culture to enhance workforce effectiveness.

What you'll be able to do

  • Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches.
  • Apply content and process theories of motivation to create and maintain an effective workforce.
  • Lead a group team activity for a given business situation to demonstrate effective team leadership skills.
  • Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals.
Pitching and Negotiation Skills Real unit · Pearson Education Ltd
You'll learn to evaluate negotiation contexts, prepare effectively, manage relevant information and documentation, and create persuasive pitches. The unit also covers assessing negotiation outcomes to inform future strategies.

What you'll be able to do

  • Evaluate the context of a negotiation and identify the key considerations to prepare for a negotiation, including stakeholder analysis and objective setting.
  • Manage information and documentation relevant to tenders and contracts, ensuring accuracy and compliance.
  • Develop a pitch to achieve a sustainable competitive edge, incorporating persuasive communication and value proposition.
  • Assess the outcome of a pitch and negotiation, identifying areas for improvement and learning.
Planning Social Media Campaigns Real unit · Pearson Education Ltd
You'll examine social media concepts and features relevant to business activities, assessing their impact on markets and audiences. The unit covers planning and implementation of social media campaigns based on client needs and market research.

What you'll be able to do

  • Examine the key concepts of social media for different business activities.
  • Examine the key features of social media for different business activities.
  • Discuss the uses of social media and their impact on the market.
  • Discuss the uses of social media and their impact on the audience.
  • Plan a social media campaign for an organisation, based on client need.
  • Plan a social media campaign for an organisation, based on market research.
  • Plan a social media campaign for an organisation, based on user research.
  • Implement a social media campaign plan for an organisation to meet business objectives.
Planning for Growth Real unit · Pearson Education Ltd
You'll analyse key internal and external factors affecting SME growth opportunities and assess funding methods. The unit includes development of business plans to communicate growth strategies and evaluation of exit strategies for small business owners.

What you'll be able to do

  • Analyse the key factors that SMEs should consider when evaluating growth opportunities.
  • Assess the various methods through which organisations access funding and determine when to use different types of funding.
  • Develop a business plan to communicate a growth strategy within a business to the relevant stakeholders.
  • Assess the various ways a small business owner can exit the business and analyse the implications of each option.
Principles of Operations Management Real unit · Pearson Education Ltd
It teaches you to analyse the role and effectiveness of operations management across sectors. You'll apply techniques and frameworks to support decision-making and problem-solving, including continuous quality improvement concepts.

What you'll be able to do

  • Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors, identifying best practices.
  • Apply a range of techniques and analysis frameworks used by operations managers to support decision-making and addressing problems, demonstrating their practical application.
  • Apply the concept of continuous quality improvement in an operational context, suggesting specific improvements and measuring their impact.
  • Conduct a strategic risk analysis (SRA) on the operations functions of an organisation, identifying potential risks and proposing mitigation strategies.
Procurement and Supply Chain Management Real unit · Pearson Education Ltd
You'll explore procurement and supply chain management concepts, principles, and processes within organisational contexts. The unit also covers ethical and sustainable practices and analyses the added value achieved through effective procurement and supply chain management.

What you'll be able to do

  • Compare procurement and supply chain concepts, principles, and processes in an organisational context.
  • Evaluate the importance of ethical and sustainable practices in procurement and supply to achieve responsible management.
  • Analyse the added value achieved through procurement and supply management to achieve competitive advantage for a given organisation.
  • Develop solutions to improve a procurement or supply chain process for an organisation.
Product and Service Development Real unit · Pearson Education Ltd
You'll examine new product and service development processes and assess product life-cycle stages. The unit includes evaluating innovation needs and pitching designs for new or renovated products or services, incorporating teamwork and creative development skills.

What you'll be able to do

  • Examine the processes involved in new product or service development.
  • Assess the life-cycle stage of the products or services in a company’s portfolio and evaluate whether innovation, adaptation or renovation are needed for the individual products or services.
  • Pitch the design for a new or renovated product or service.
  • Critically reflect on the skills of team working, creative development and presentation.
Professional Identity and Practice Real unit · Pearson Education Ltd
It teaches you to understand the importance of ongoing professional development and self-directed learning in enhancing professional identity and career prospects. You'll assess their skills and competences, evaluate learning approaches, and design a professional development plan.

What you'll be able to do

  • Explore the importance of on-going professional development to enhance professional identity and career opportunities.
  • Explore the importance of self-directed learning to enhance professional identity and career opportunities.
  • Assess own skills.
  • Assess own competences.
  • Assess different learning and development approaches.
  • Design a professional development plan, within a specific work context.
  • Demonstrate a range of competences for a job application.
  • Demonstrate a range of transferable skills for a job application.
Recording Financial Transactions Real unit · Pearson Education Ltd
You'll learn to record financial transactions accurately using double-entry bookkeeping, books of prime entry, journals, and ledger accounts. The unit also covers preparation of trial balances, bank reconciliations, and control account reconciliations to ensure financial data accuracy.

What you'll be able to do

  • Record business transactions accurately and efficiently using double entry book-keeping techniques.
  • Utilise books of prime entry, journals, and ledger accounts to maintain a comprehensive record of financial transactions.
  • Prepare a trial balance for a given organisation, ensuring accuracy and completeness based on provided data.
  • Perform bank reconciliations to identify and resolve discrepancies between organisation records and bank statements, ensuring accuracy of financial data.
  • Perform control account reconciliations for both accounts receivable and accounts payable to maintain accurate balances and identify potential issues.
Research Project Real unit · Pearson Education Ltd
This unit equips learners with skills to select appropriate research methodologies, develop a research proposal with a litreature review, analyse data using suitable techniques, and reflect on the research process to communicate findings effectively.

What you'll be able to do

  • Examine appropriate research methodologies and methods to identify those appropriate to the research process.
  • Develop a research proposal including a supporting literature review.
  • Analyse data using appropriate techniques to communicate research findings.
  • Reflect on the application of research methodologies and process.
Resource and Talent Planning Real unit · Pearson Education Ltd
You'll analyse labour market trends and their impact on strategic resource and talent planning. The unit covers recruitment and selection techniques, and examines the role of performance management systems in improving organisational people capability and achieving business goals.

What you'll be able to do

  • Analyse the impact of labour market trends on strategic resource and talent planning for achieving business goals.
  • Apply strategic resource and talent planning techniques for effective recruitment and selection processes.
  • Examine the importance of performance management systems for improving people capability to achieve sustainable organisation performance.
  • Assess the relevance of the Human Resource life cycle to managing change in workforce planning.
Sales Management Real unit · Pearson Education Ltd
You'll demonstrate key principles of sales management applicable to public and private organisations. The unit includes evaluation of sales organisational structures, application of selling techniques, and development of portfolio management processes to maximise revenue.

What you'll be able to do

  • Demonstrate the key principles of sales management for both public and private organisations.
  • Evaluate the relative merits of different sales organisational structures and recognise the importance of selling through others.
  • Apply successful selling techniques for building and managing effective customer relationships.
  • Create a portfolio management process to maximise revenue for an organisation.
Statistics for Management Real unit · Pearson Education Ltd
You'll learn to evaluate business and economic data from published sources, apply statistical methods to analyse raw data, and use these techniques in business planning. The unit also covers effective communication of findings through appropriate charts and tables.

What you'll be able to do

  • Evaluate business and economic data/information obtained from published sources.
  • Analyse and evaluate raw business data using a range of statistical methods.
  • Apply statistical methods in business planning activities.
  • Communicate findings effectively using appropriate charts and tables.
Strategic Human Resource Management Real unit · Pearson Education Ltd
You'll assess how external and contextual factors influence HR strategy and practices. The unit covers theoretical perspectives of strategic HRM, evaluation of strategic HR initiatives for high-performance cultures, and development of integrated HR strategies aligned with organisational objectives.

What you'll be able to do

  • Assess how HR strategy and practices are influenced by developments in an organisation's external and contextual environment.
  • Appraise the theoretical perspectives of strategic HRM and their associated practices in different types of organisations.
  • Evaluate how strategic HR initiatives can be utilised to develop high-performance organisational cultures.
  • Develop an integrated HR strategy to support sustainable business performance and growth.
Tapping into New and International Markets Real unit · Pearson Education Ltd
It teaches you to analyse opportunities and threats in a globalised business environment, evaluate trading blocs for international expansion, understand importing and exporting processes, and devise strategies for SMEs to enter new and international markets effectively.

What you'll be able to do

  • Analyse the opportunities and threats for firms exposed to an increasingly globalised environment.
  • Evaluate the membership of trading blocs as a vehicle for expanding internationally.
  • Determine the importing and exporting process and the practicalities involved.
  • Devise ways in which an SME organisation can tap into international markets.
Taxation Real unit · Pearson Education Ltd
This unit covers the analysis of taxation systems and legislation, enabling learners to determine taxation liabilities for unincorporated and incorporated organisations and individuals. You'll also evaluate the impact of legal and ethical constraints on organisations' taxation responsibilities.

What you'll be able to do

  • Analyse taxation systems and the legislation that governs them.
  • Determine taxation liabilities for unincorporated organisations and individuals.
  • Determine taxation liabilities for incorporated organisations.
  • Evaluate the impact on organisations of the legal and ethical constraints associated with taxation responsibilities.
The Contemporary Business Environment Real unit · Pearson Education Ltd
This unit provides learners with knowledge of different organisational types, sizes, and scopes within the contemporary business environment. You'll explore the interrelationship of organisational functions and analyse the positive and negative impacts of the macro environment on organisations.

What you'll be able to do

  • Explain the different types of organisations.
  • Explain the different sizes of organisations.
  • Explain the different scopes of organisations.
  • Discuss the interrelationship of the various functions within an organisation and how they link to organisational structure.
  • Use contemporary examples to demonstrate the positive influence/impact the macro environment has on business operations.
  • Use contemporary examples to demonstrate the negative influence/impact the macro environment has on business operations.
  • Determine the internal strengths of specific businesses and their interrelationship with external macro factors.
  • Determine the internal weaknesses of specific businesses and their interrelationship with external macro factors.
Work Experience Real unit · Pearson Education Ltd
It teaches you to investigate the benefits of practical work experience for career and personal development. You'll plan and undertake relevant work experience to develop professional skills and evaluate their personal skill development.

What you'll be able to do

  • Investigate the value and benefits of practical work experience for both career and personal development, considering different types of work experience and their impact.
  • Plan suitable and relevant work experience in an appropriate sector organisation, taking into account personal skills, career goals, and organisational requirements.
  • Undertake appropriate work experience to develop professional skills and competences, adhering to ethical and professional standards.
  • Evaluate personal skills and competences developed during practical work experiences, identifying areas for improvement and future development.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Carry out IT Business Analysis Assignments

    Standard
  • Develop and establish standards of ethical practice for procurement and supply

    Standard
  • Manage Brand Identity

    Standard
  • Manage the Data Science Capability for Data Driven Business Insights

    Standard
  • Perform basic business intelligence analysis

    Standard
  • Pitch food and related products to potential customers in a food and drink business

    Standard
  • Run a small business

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 238 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Talent Acquisition Specialist

This work can lead to managing a recruiting team, or into a director role setting talent acquisition strategy.

See the whole journey
05The credits

The credits, and who awards them

Level 5 credits are regulated, and they are awarded by Pearson Education Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Accounting PrinciplesBrand ManagementBusiness Data Analytics and InsightsBusiness Data and Numerical SkillsBusiness Information Technology SystemsBusiness IntelligenceBusiness LawBusiness Strategy

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Pitching and Negotiation Skills”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Pitching and Negotiation Skills” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Pitch it Evaluate

    “Brand Management” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Managing a Successful Business Project” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Accounting Principles” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
Pearson BTEC Level 5 Higher National Diploma in Business
  • Carry out IT Business Analysis Assignments
  • Develop and establish standards of ethical practice for procurement and supply
  • Manage Brand Identity
  • Manage the Data Science Capability for Data Driven Business Insights
  • Perform basic business intelligence analysis
  • Pitch food and related products to potential customers in a food and drink business
  • Run a small business
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Accounting Principles, one of this qualification's own units.

Accounting Principles Level 5

Applied to your work in any of these jobs

This unit provides learners with an understanding of accounting's role within organisations. Learners will prepare and interpret basic financial statements for small businesses in accordance with accounting principles, conventions, and standards to support financial decision making.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Pearson BTEC Level 5 Higher National Diploma in Business

57 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.

  1. Accounting Principles
  2. Brand Management
  3. Business Data Analytics and Insights
  4. Business Data and Numerical Skills
  5. Business Information Technology Systems
  6. Business Intelligence

and 51 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.