NOCN · RQF Entry Level

NOCN Entry Level Award in Preparing for Further Learning or Employment (Entry 3)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Entry Level
  • Total credits6
  • Guided learning60 hours
  • Units in this qualification318

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

AdditionReal unit · NOCN
You'll gain foundational knowledge of addition, including symbols and vocabulary. They will accurately add single-digit numbers up to 20, check their answers, identify equivalent additions, and apply addition skills in practical situations.

What you'll be able to do

  • Know and understand the symbols and related vocabulary used for addition
  • Add single digit numbers up to 20 accurately
  • Verify that answers for addition calculations are correct
  • Identify equivalent additions, demonstrating understanding of the commutative property
  • Use addition skills effectively in practical, real-world situations
AdditionReal unit · NOCN
You'll be introduced to addition involving whole numbers up to 200. The unit covers recognising addition symbols and vocabulary, performing calculations with and without practical resources, and using calculators to check answers in practical situations.

What you'll be able to do

  • Know the symbols and related vocabulary for addition.
  • Add two digit whole numbers with totals up to 200.
  • Use a calculator to check answers using addition of whole numbers up to 200.
  • Use and interpret the '+' and '=' symbols in practical situations for solving problems.
Apply Basic Make-upReal unit · NOCN
This unit covers the basic biology of the skin and the preparation required for make-up application. You'll learn to apply and remove make-up safely and hygienically, including foundation, eye, and lip make-up techniques.

What you'll be able to do

  • Describe the basic biology of the skin, including its structure and function
  • Prepare the client and work area for make-up application, ensuring hygiene and safety standards are met
  • Apply make-up to the face, using appropriate techniques and products to achieve a desired look
  • Demonstrate how to remove make-up effectively and safely, using suitable products and techniques
Applying Fraction SkillsReal unit · NOCN
You'll learn to read and record common fractions accurately and identify equivalent fractions. The unit enables application of fraction knowledge to solve problems in everyday contexts such as sharing and measuring.

What you'll be able to do

  • Read and record common fractions accurately.
  • Identify equivalent forms of common fractions.
  • Use common fractions to solve problems in everyday situations.
Applying Number, Addition and Subtraction SkillsReal unit · NOCN
You'll recognise and understand whole numbers up to 1000, including their written forms, values, and number patterns. The unit also covers rounding numbers and applying addition and subtraction skills to solve practical problems.

What you'll be able to do

  • Recognise the written form of whole numbers up to 1000.
  • Recognise the value of whole numbers up to 1000.
  • Recognise number patterns involving whole numbers up to 1000.
  • Approximate numbers by rounding to the nearest 10 or 100.
  • Use numbers up to 1000 in practical situations.
  • Use addition involving whole numbers with up to three digits to give totals up to 1000.
  • Use subtraction involving whole numbers with up to three digits.
  • Use a combination of addition and subtraction calculations to solve problems.
Art AppreciationReal unit · NOCN
You'll explore locations where works of art can be viewed, including galleries, museums, and online resources. They will develop the ability to express and justify personal opinions on artworks and use these as inspiration for their own creative work.

What you'll be able to do

  • Identify locations where works of art can be viewed, such as galleries, museums, and online resources.
  • Express personal opinions on various works of art, justifying those opinions with reasoned arguments.
  • Utilise works of art as a source of inspiration for own creative endeavours.
Ask and Respond to Questions and Make RequestsReal unit · NOCN
This unit develops learners' ability to make clear and understandable requests, ask concise and focused questions, and respond appropriately. You'll practise using suitable language and tone to communicate effectively.

What you'll be able to do

  • Make clear and understandable requests.
  • Ask concise questions to obtain specific information.
  • Respond appropriately to questions asked.
  • Provide relevant information when responding to questions.
Ask and Respond to Questions and Make RequestsReal unit · NOCN
This unit equips learners with communication skills to make clear requests and ask relevant questions. You'll practise formulating questions and responses using appropriate language and tone to ensure clarity and effective interaction.

What you'll be able to do

  • Formulate clear and concise requests.
  • Ask questions that are easily understood and elicit the required information.
  • Provide appropriate and relevant responses to questions.
  • Respond effectively to requests made by others.
Ask and Respond to Questions and Make RequestsReal unit · NOCN
You'll gain the skills to make polite requests and ask straightforward questions to obtain specific information. The unit also covers providing clear and relevant responses to different types of questions.

What you'll be able to do

  • Make requests and ask straightforward questions
  • Respond to questions
Assertiveness and Decision Making SkillsReal unit · NOCN
This unit provides learners with an understanding of assertiveness and its distinction from aggression and passivity. You'll prepare for decision making, practise assertive behaviour in structured situations, and make reasoned decisions based on gathered information.

What you'll be able to do

  • Define and explain the meaning of assertiveness in interpersonal communication.
  • Describe the steps involved in preparing for personal decision making, including gathering information and considering options.
  • Demonstrate assertive behaviour to effectively communicate own views in a structured situation, such as a meeting or discussion.
  • Make a reasoned decision based on available information and considered options.
Assertiveness with OthersReal unit · NOCN
This unit introduces learners to assertiveness, distinguishing it from passive and aggressive communication. You'll practise assertive behaviours, including using 'I' statements, to express their views and needs clearly in interpersonal situations.

What you'll be able to do

  • Define the meaning of assertiveness in interpersonal communication.
  • Demonstrate the use of assertive behaviour to effectively communicate own views to others.
Assertiveness with OthersReal unit · NOCN
It teaches you to understand assertiveness and distinguish it from passive and aggressive behaviours. You'll practise assertive communication techniques, including 'I' statements and active listening, to express their views confidently.

What you'll be able to do

  • Define the meaning of assertiveness.
  • Demonstrate the use of assertive behaviour to put forward own views to others.
Assist in Handling MailReal unit · NOCN
This unit provides learners with knowledge of workplace procedures for handling incoming and outgoing mail. You'll be able to assist in sorting, distributing, and dispatching mail while maintaining confidentiality and adhering to organisational guidelines.

What you'll be able to do

  • Know workplace procedures for handling incoming and outgoing mail, including sorting, distributing, and dispatching mail items
  • Assist with handling incoming and outgoing mail, following workplace procedures and maintaining confidentiality
Assist in Handling MailReal unit · NOCN
You'll understand organisational procedures for handling incoming mail, including sorting, distribution, and security measures. The unit also teaches you to assist with handling incoming mail following established protocols.

What you'll be able to do

  • Describe the procedures for handling incoming mail within an organisation, including sorting, distribution, and security
  • Assist with handling incoming mail, following established procedures and under supervision
Assist in Handling MailReal unit · NOCN
You'll develop awareness of workplace procedures for handling incoming and outgoing mail, including security and confidentiality considerations, and will assist in sorting and managing mail according to established protocols.

What you'll be able to do

  • Have an awareness of workplace procedures for handling incoming and outgoing mail, including security and confidentiality
  • Assist with handling incoming and outgoing mail, following workplace procedures
Assist with Facial TreatmentsReal unit · NOCN
You'll learn to assist safely and effectively with facial treatments, including client consultation, treatment planning, and preparation. The unit covers hygiene, safety standards, organisational and legal requirements relevant to facial treatment assistance.

What you'll be able to do

  • Use safe and effective methods of working when assisting with facial treatments, adhering to hygiene and safety standards
  • Consult with clients, plan facial treatments based on their needs, and prepare the treatment area and equipment
  • Carry out facial treatments under supervision, following established procedures and techniques
  • Understand and adhere to relevant organisational policies and legal requirements related to facial treatments
  • Work safely and effectively when assisting with facial treatments, minimising risks and ensuring client comfort
Assist with Feedstuffs for AnimalsReal unit · NOCN
This unit provides learners with skills to assist in receiving, storing, and preparing animal feed. You'll understand procedures for delivery checks, storage conditions, and methods to prevent spoilage and contamination of feed.

What you'll be able to do

  • Assist with receiving deliveries of animal feed, ensuring correct quantities and quality
  • Assist with storing animal feed in appropriate conditions to maintain its quality and prevent spoilage
  • Assist with preparing feed for animals according to specific instructions and animal needs
Assist with Hair Colour TreatmentsReal unit · NOCN
It teaches you to prepare the service area and client for hair colour treatments, following health and safety guidelines. You'll learn to prepare and remove hair colour products under supervision and maintain cleanliness and records of the service.

What you'll be able to do

  • Prepare the service area for hair colour services, ensuring it is clean, organised, and equipped with the necessary tools and materials
  • Prepare the client for hair colour services, including draping and skin protection, following health and safety guidelines
  • Prepare hair colour products and materials according to the manufacturer's instructions and the stylist's directions
  • Remove hair colour products and materials from the client's hair, following the stylist's directions and ensuring client comfort
  • Clean the service area after the hair colour service, disposing of waste materials appropriately and sanitising equipment
  • Record details of the hair colour service provided, including the products used, the client's details, and any relevant observations, according to organisational procedures
Assist with Lash and Brow TreatmentsReal unit · NOCN
This unit equips learners with knowledge of safe and hygienic practices in assisting with lash and brow treatments. You'll understand client consultation, treatment planning, organisational and legal requirements, and how to carry out treatments effectively.

What you'll be able to do

  • Use safe and effective methods of working when assisting with lash and brow treatments, adhering to hygiene and safety standards
  • Describe how to consult with clients to determine their needs and preferences for lash and brow treatments
  • Plan and prepare for lash and brow treatments, including selecting appropriate products and equipment
  • Carry out lash and brow treatments under supervision, following established procedures and techniques
  • Know organisational requirements related to lash and brow treatments, such as appointment booking and record keeping
  • Know legal requirements related to lash and brow treatments, such as data protection and client consent
Assist with Men's Hair StylingReal unit · NOCN
This unit introduces learners to basic men's hair styling techniques, including cutting, trimming, and shaping. You'll learn to assist in providing hair styling services under supervision and gain knowledge of relevant tools, products, and methods for improving their hair styling abilities.

What you'll be able to do

  • Know about some basic hair styling techniques for men, including cutting, trimming, and shaping.
  • Assist in providing hair styling for men under supervision, following instructions and maintaining hygiene standards.
  • Improve hair styling skills and knowledge through practice, training, and seeking feedback.
Assist with Nail Art ApplicationReal unit · NOCN
You'll be introduced to assisting with nail art application, including understanding different types of nail art and the tools required. The unit emphasises following instructions and demonstrates basic nail art techniques while maintaining cleanliness and safety.

What you'll be able to do

  • Assist with the application of nail art under supervision
  • Apply basic nail art techniques following instructions
Assist with Nail TreatmentsReal unit · NOCN
You'll learn to assist with nail treatments by consulting with clients, planning and preparing treatments, and carrying out procedures safely and effectively. The unit emphasises hygiene protocols, health and safety regulations, and effective communication.

What you'll be able to do

  • Use safe and effective working methods when assisting with nail treatments
  • Consult with clients to determine their needs and preferences for nail treatments
  • Plan nail treatments based on client consultations and identified needs
  • Prepare the work area and equipment for nail treatments
  • Carry out nail treatments according to established procedures and safety guidelines
  • Work safely and effectively when providing nail treatments, adhering to health and safety regulations
  • Use client consultation techniques to understand client needs and preferences for nail treatments
  • Plan nail treatments based on client consultations and identified needs
  • Know the anatomy and physiology related to nail treatments, including the structure and function of the nails and surrounding tissues
  • Know about the use of different nail treatments, including their purpose, application techniques, and potential benefits and risks
Assist with Styling Men’s HairReal unit · NOCN
It teaches you to assist in men's hair styling by identifying basic techniques and tools. You'll support stylists with shampooing, conditioning, and applying styling products, while understanding the purpose of texturising and styling methods.

What you'll be able to do

  • Identify basic hair styling techniques for men
  • Describe the purpose of a range of basic hair styling techniques for men
  • Assist a stylist in providing hair styling services for men
  • Follow instructions to assist with hair styling for men
  • Identify ways to improve own hair styling skills and knowledge
  • Describe opportunities for developing hair styling skills and knowledge
Assist with Styling Women’s HairReal unit · NOCN
This unit introduces learners to basic women's hair styling techniques and enables them to assist qualified stylists in providing hair styling services. You'll also explore ways to improve their hairstyling skills and knowledge.

What you'll be able to do

  • Know about some basic hair styling techniques for women, including brushing, combing, sectioning, and simple styling methods.
  • Assist a qualified stylist in providing hair styling services for women, following instructions and contributing to the styling process under supervision.
  • Identify opportunities to improve hair styling skills and knowledge, such as through observation, practice, and seeking feedback from experienced stylists.
Assist with Women’s Hair StylingReal unit · NOCN
You'll gain knowledge of basic women's hair styling techniques and demonstrate the ability to assist in providing these services under supervision. The unit also encourages learners to identify opportunities to improve their hair styling skills and knowledge.

What you'll be able to do

  • Identify and describe basic hair styling techniques for women, such as blow-drying, curling, straightening, and braiding
  • Assist in providing hair styling for women, following the stylist's instructions and ensuring client satisfaction
  • Demonstrate the correct use of styling tools and products under supervision
  • Identify opportunities to improve hair styling skills and knowledge through training, practice, and feedback
  • Describe methods for keeping up to date with current hair styling trends and techniques
Assist with the Care of Unwell AnimalsReal unit · NOCN
It teaches you to identify signs of good and ill health in animals and monitor unwell animals. You'll learn to record observations accurately and understand the importance of reporting changes in animal condition.

What you'll be able to do

  • Identify the signs of good health in animals
  • Identify the signs of ill health in animals
  • Monitor an animal that is unwell, recording relevant observations
Assisting at MealtimesReal unit · NOCN
You'll gain knowledge of person-centred support principles and safe working practices in care settings. The unit focuses on assisting individuals at mealtimes while respecting dignity and preferences and applying safe methods of support.

What you'll be able to do

  • Know about the principles of ‘person-centred support’ and how to apply them when assisting individuals at mealtimes.
  • Know about safe ways of working in a care setting, including infection control procedures and manual handling techniques.
  • Support an individual at mealtimes, taking into account their individual needs, preferences, and dietary requirements.
Assisting at a Sport or Active Leisure EventReal unit · NOCN
You'll gain knowledge of different types of active leisure and sport events and their characteristics. The unit includes practical skills to assist at such events under supervision, following instructions and communicating effectively.

What you'll be able to do

  • Demonstrate knowledge of different types of active leisure and sport events
  • Assist at an active leisure or sport event under supervision
Basic CookingReal unit · NOCN
You'll develop basic cooking skills by preparing ingredients, following recipes, and practising safe and hygienic food handling. The unit also covers the appropriate presentation of cooked food items and dishes.

What you'll be able to do

  • Demonstrate the ability to cook basic food items and dishes.
Basic CookingReal unit · NOCN
It teaches you to safely use basic kitchen equipment and prepare a variety of food items using appropriate techniques. You'll understand the importance of food hygiene and demonstrate the ability to prepare and cook basic dishes following recipes with portion control.

What you'll be able to do

  • Prepare and cook basic food items
  • Prepare and cook basic dishes
Basic Digital SkillsReal unit · NOCN
You'll develop basic digital skills to access and use devices, perform setup, and work safely online. The unit covers searching for internet-based information and using digital devices to communicate and exchange information effectively.

What you'll be able to do

  • Access a device and use basic controls.
  • Perform basic device setup.
  • Understand how to work safely and responsibly online.
  • Search for and use internet-based information.
  • Use a digital device to communicate and exchange information.
Basic Food PreparationReal unit · NOCN
You'll develop foundational skills in preparing food for cold presentation and cooking. The unit covers preparation methods and highlights the importance of hygiene throughout the food preparation process.

What you'll be able to do

  • Prepare food for cold presentation or cooking.
Basic Food PreparationReal unit · NOCN
This unit equips learners with practical skills to prepare food for cold presentation or cooking, following instructions and using basic equipment safely. You'll also learn to present prepared food appropriately.

What you'll be able to do

  • Prepare food for cold presentation or cooking.
Basic Food Preparation and CookingReal unit · NOCN
This unit equips learners with skills to prepare food for cold presentation and cooking using appropriate methods. You'll demonstrate safe and hygienic food handling practices and be able to cook basic food items and dishes while describing the methods used.

What you'll be able to do

  • Prepare food items suitable for cold presentation or cooking
  • Cook basic food items and dishes using appropriate methods
Blow Dry Women's HairReal unit · NOCN
This unit covers basic blow-drying techniques for women's hair, including the use of tools and products. You'll practise blow-drying with guidance, understanding hair preparation, sectioning, and evaluating the finished style.

What you'll be able to do

  • Identify basic blow-drying techniques suitable for women's hair, including the use of different tools and products.
  • Describe the importance of hair preparation and sectioning before blow-drying.
  • Perform a blow-dry on a woman's hair, following instructions and guidance from a stylist.
  • Evaluate the finished blow-dry, identifying areas for improvement and demonstrating an understanding of the desired outcome.
Blow Dry Women's HairReal unit · NOCN
You'll develop awareness of basic blow-drying techniques for women's hair, including identifying hair types, using appropriate tools, and following health and safety procedures. The unit includes practising blow-drying under stylist direction.

What you'll be able to do

  • Demonstrate an awareness of basic blow-drying techniques for women’s hair
  • Demonstrate an awareness of how to blow-dry women’s hair with direction from a stylist
Blow Dry Women’s HairReal unit · NOCN
This unit introduces learners to basic blow-drying techniques for women's hair under stylist guidance. You'll understand hair sectioning, brush selection, and nozzle direction to improve their blow-drying skills safely and effectively.

What you'll be able to do

  • Describe some basic blow-drying techniques for women's hair, including sectioning, nozzle direction, and brush selection.
  • Blow-dry women's hair under the direction of a stylist, following instructions and maintaining safety standards.
  • Identify ways to improve blow-drying skills through practice, observation, and feedback.
Blow Drying SkillsReal unit · NOCN
This unit provides learners with knowledge of basic blow-drying techniques for women's hair. You'll practise blow-drying under supervision and learn methods to improve their skills, including using different brushes and creating various styles.

What you'll be able to do

  • Describe a range of basic blow-drying techniques suitable for women's hair
  • Demonstrate the ability to blow dry women’s hair under the direction of a stylist
  • Explain methods for improving blow-drying skills and techniques
Building Confidence and Self EsteemReal unit · NOCN
This unit explores how confidence and self-esteem affect personal and professional life. You'll examine factors that can damage or enhance confidence and self-esteem, and develop strategies to manage related feelings effectively.

What you'll be able to do

  • Understand how confidence and self esteem can change his/her life and affect his/her opportunities.
  • Understand a way in which confidence and self esteem can be damaged and the potential impact.
  • Understand how confidence and self esteem can be increased and maintained.
  • Understand feelings surrounding confidence and self esteem and how to manage them.
Building Confidence and Self EsteemReal unit · NOCN
It teaches you to understand confidence and self-esteem, including their definitions and characteristics. You'll explore factors that can damage confidence and self-esteem and ways to build and manage associated feelings.

What you'll be able to do

  • Understand what confidence is
  • Understand what self-esteem is
  • Understand how confidence can be damaged
  • Understand how self-esteem can be damaged
  • Understand a way of building confidence
  • Understand a way of building self-esteem
  • Understand feelings surrounding confidence
  • Understand feelings surrounding self-esteem
Building Confidence and Self EsteemReal unit · NOCN
You'll explore how confidence and self-esteem affect personal development, including ways they can be damaged or increased. The unit covers understanding associated feelings and recognising positive outcomes from improved confidence and self-esteem.

What you'll be able to do

  • Understand how confidence can change his/her life
  • Understand how self-esteem can change his/her life
  • Understand a way in which confidence can be damaged
  • Understand a way in which self-esteem can be damaged
  • Understand how confidence can be increased
  • Understand how self-esteem can be increased
  • Understand feelings surrounding confidence
  • Understand feelings surrounding self-esteem
Carry Out Basic Pedicure TreatmentsReal unit · NOCN
You'll gain knowledge of toe nail shapes and structures and learn how to prepare for and provide basic pedicure treatments. The unit covers preparation of the work area, use of equipment, and maintaining hygiene and safety standards during treatments.

What you'll be able to do

  • Know about the different shapes and structures of toe nails
  • Prepare the work area and equipment for basic pedicure treatments
  • Provide basic pedicure treatments to meet client requirements
Carry out Basic Manicure TreatmentsReal unit · NOCN
You'll gain understanding of nail anatomy and health, and develop skills to prepare for and perform basic manicure treatments. The unit includes preparing the work area, filing, shaping nails, and applying cuticle care safely and hygienically.

What you'll be able to do

  • Describe the shape and structure of nails
  • Prepare the work area and equipment for basic manicure treatments
  • Perform basic manicure treatments on clients
CeramicsReal unit · NOCN
You'll gain knowledge of tools, materials, and techniques used in ceramics and demonstrate their correct and safe use. The unit also covers safe working practices and the application of ceramic techniques in practical projects.

What you'll be able to do

  • Identify and describe the tools, materials, and techniques commonly used in ceramics.
  • Demonstrate the correct and safe use of materials, tools, and techniques in a ceramics project.
  • Apply safe working practices throughout the ceramics process, adhering to health and safety guidelines.
Checking Car TyresReal unit · NOCN
This unit introduces learners to equipment used for checking car tyre pressure and the correct procedures for its use. You'll understand safety considerations and potential hazards associated with tyre pressure checks.

What you'll be able to do

  • Identify appropriate equipment to check tyre pressure.
  • Demonstrate an awareness of how to use appropriate equipment to check tyre pressure.
Checking and Maintaining Car TyresReal unit · NOCN
This unit provides learners with awareness of how to check and maintain car tyres. You'll identify appropriate equipment to check tyre pressure and tread depth, and demonstrate how to inspect tyres for damage and wear.

What you'll be able to do

  • Recognise appropriate equipment to check car tyre pressure and tread depth.
  • Demonstrate an awareness of how to check a car tyre for damage and wear.
  • Demonstrate how to use appropriate equipment to check car tyre pressure.
Checking and Maintaining Car TyresReal unit · NOCN
It teaches you to use appropriate equipment to check and maintain car tyres, including tyre pressures and tread depth. You'll identify types of tyre damage and wear and apply maintenance practices to ensure safety and legal compliance.

What you'll be able to do

  • Use appropriate equipment to accurately check tyre pressures and tread depth.
  • Thoroughly check a tyre for damage and wear.
  • Maintain tyre pressure at the recommended level.
  • Accurately check the tread depth on a tyre to ensure it meets legal requirements.
Clearing and Weeding a GardenReal unit · NOCN
This unit equips learners with the skills to prepare for, clear, and weed a garden area safely and effectively. You'll select appropriate tools, identify hazards, remove weeds without damaging plants, and tidy the area responsibly after work.

What you'll be able to do

  • Prepare for clearing and weeding a garden, including selecting appropriate tools and equipment, assessing the area, and identifying potential hazards.
  • Clear and weed an area of a garden, using appropriate techniques to remove unwanted vegetation without damaging desired plants.
  • Tidy after clearing and weeding, disposing of waste materials responsibly and leaving the area clean and organised.
Clearing and Weeding a GardenReal unit · NOCN
You'll gain awareness of preparing for garden clearing and weeding, including identifying necessary tools and personal protective equipment. They will safely clear or weed a garden area using appropriate techniques and dispose of waste correctly.

What you'll be able to do

  • Identify how to prepare for clearing and weeding a garden
  • Clear or weed an area of garden
Communication Skills in Animal CareReal unit · NOCN
This unit provides learners with an understanding of communication skills required in an animal care workplace. You'll identify different communication methods, the importance of effective communication, and assess their own communication strengths and areas for development.

What you'll be able to do

  • Know the essential communication skills required for effective interaction in an animal care workplace.
  • Identify own existing communication skills and recognise areas that require further development to meet the demands of an animal care workplace.
Communication in Hair and BeautyReal unit · NOCN
This unit covers communication skills necessary in a hair and beauty workplace, including client confidentiality. You'll identify communication methods, understand their importance, and evaluate their own communication skills for workplace development.

What you'll be able to do

  • Know the communication skills needed in a workplace environment
  • Identify own communication skills that need to be developed for a workplace
  • Know about client confidentiality and the types of information stored in a salon or workplace
Computer BasicsReal unit · NOCN
This unit provides learners with foundational knowledge of computer components, input devices, and common terminology. You'll understand computer performance, operating systems, and explore career opportunities related to IT litreacy.

What you'll be able to do

  • Identify basic computer parts and key input devices
  • Define common computer terminology
  • Describe computer performance and features
  • Identify different computer operating systems
  • Research career opportunities for those who are IT literate
Craft SkillsReal unit · NOCN
It teaches you to plan, carry out, and review a craft activity while following health and safety guidelines. You'll develop skills in resource selection, activity planning, tool usage, and self-evaluation to improve their craft work.

What you'll be able to do

  • Follow health and safety guidelines.
  • Plan a craft activity.
  • Carry out the craft activity.
  • Review own work.
Customer NeedsReal unit · NOCN
This unit provides learners with an understanding of different customer types, their expectations, and the distinction between wants and needs. You'll learn to identify and meet customer needs effectively within an organisation.

What you'll be able to do

  • Know who an organisation’s customers are, including different types of customers and their expectations.
  • Know about customer wants and needs, and how to identify them.
  • Meet customer needs effectively, ensuring customer satisfaction.
Customer Service SkillsReal unit · NOCN
You'll understand the importance of good customer service and first impressions within an organisation. The unit covers how to assist customers effectively by recognising their needs and enquiries.

What you'll be able to do

  • Explain the importance of good customer service for an organisation's reputation and success.
  • Explain the importance of giving a good first impression to customers.
  • Demonstrate how to assist customers with their enquiries and needs.
Customer Service SkillsReal unit · NOCN
You'll understand the benefits of good customer service and the potential consequences of poor service for organisations. The unit covers the importance of first impressions and equips learners with skills to assist customers effectively.

What you'll be able to do

  • Understand the benefits of providing good customer service to an organisation, including increased customer loyalty and positive reputation
  • Understand the possible consequences of poor customer service, such as loss of customers and damage to the organisation's image
  • Understand the importance of making positive first impressions on customers, considering factors such as appearance and communication
  • Effectively assist customers with their enquiries and needs, providing appropriate information and support
Customer Service SkillsReal unit · NOCN
You'll develop knowledge of how to provide good customer service in different situations and understand the consequences of poor service. The unit also covers making positive first impressions and assisting customers appropriately.

What you'll be able to do

  • Provide good customer service in a variety of situations
  • Understand the possible consequences of poor customer service on the organisation and its customers
  • Give a good first impression to customers, both face-to-face and remotely
  • Assist customers with their enquiries and requests
Customer Service in HospitalityReal unit · NOCN
You'll explore principles of effective customer service within hospitality settings. The unit covers communication skills, problem-solving techniques, and methods to meet customer needs, enabling learners to deliver professional and courteous service.

What you'll be able to do

  • Describe the characteristics of good customer service in a hospitality environment, including communication skills, problem-solving, and meeting customer needs
  • Demonstrate how to deliver effective customer service in a hospitality environment to customers, including greeting customers, taking orders, and resolving complaints
Customer Service in RetailingReal unit · NOCN
You'll gain knowledge of effective customer service principles in retail environments. The unit covers communication and problem-solving skills required to meet customer needs and handle enquiries professionally.

What you'll be able to do

  • Know about the characteristics of good customer service in a retail environment, including communication skills and problem-solving.
  • Deliver effective customer service in a retail environment to customers, including handling enquiries and complaints.
Customer Service in a Contact CentreReal unit · NOCN
You'll gain knowledge of customer service roles within contact centres and the types of enquiries handled. The unit covers the importance of active listening, communication techniques, and delivering quality customer service in accordance with organisational procedures.

What you'll be able to do

  • Describe the key aspects of customer service in a contact centre environment
  • Explain the importance of effective communication skills in customer service
  • Demonstrate how to deliver effective customer service in a contact centre, adhering to organisational procedures
Cyber SecurityReal unit · NOCN
This unit provides learners with an understanding of cyber security and online safety. You'll identify online threats, learn methods to protect personal information, and recognise fake news and scams to maintain safe online practices.

What you'll be able to do

  • Understand the importance of online safety and the potential consequences of unsafe online behaviour.
  • Identify methods to protect themselves online, including using strong passwords and being cautious about sharing personal information.
  • Identify fake news and online scams, and understand how to report them.
Database ApplicationsReal unit · NOCN
It teaches you to enter simple, structured information accurately into databases. You'll also use database tools to produce pre-defined reports by following clear instructions and checking for errors.

What you'll be able to do

  • Enter simple, structured information accurately into databases
  • Use database application tools to produce pre-defined reports, following clear instructions
Dealing with Customer Queries or RequestsReal unit · NOCN
You'll gain knowledge of an organisation's products and services and common customer queries. The unit covers how to assist customers effectively by providing accurate information and appropriate support.

What you'll be able to do

  • Know the products offered by an organisation
  • Know the services offered by an organisation
  • Know the questions customers ask about products
  • Know the questions customers ask about services
  • Assist customers with queries
  • Assist customers with requests
Design a Resistant Material ProductReal unit · NOCN
You'll understand how to interpret a design brief and generate functional and aesthetic design ideas for resistant material products. The unit also covers the importance of prototyping in the design process and workplace behaviour such as teamwork and communication.

What you'll be able to do

  • Understand how to interpret a design brief to create a design for a useable resistant material product, considering functionality and aesthetics.
  • Understand that prototyping is an integral part of the design process, allowing for testing and refinement of the design.
  • Know the expected behaviour required in the workplace, including teamwork, communication, and adherence to health and safety regulations.
Design and Imaging ApplicationsReal unit · NOCN
You'll learn to obtain and insert text and images into designs or images using design and imaging applications. The unit also covers the use of application tools to create original designs or images effectively.

What you'll be able to do

  • Obtain and insert information, including text and images, into designs or images using appropriate methods.
  • Effectively use the tools available within design and imaging applications to create original designs or modify existing images.
Developing Confidence Working with AnimalsReal unit · NOCN
You'll develop confidence in working with animals by understanding health and safety rules, natural behaviours, and habitats of domesticated species. The unit enables recognition of animal behaviours and safe handling techniques to promote welfare and personal safety.

What you'll be able to do

  • Follow relevant health and safety rules when working with animals to ensure personal and animal safety
  • Understand the natural behaviour of a range of domesticated animals, including their social structures and communication methods
  • Understand the original habitat of a range of domesticated animals and how this influences their needs in captivity
  • Explain the implications of an animal's natural behaviour and original habitat for their care, including housing, feeding, and enrichment
  • Recognise a range of behaviours in animals, including normal and abnormal behaviours
  • Understand why animals show specific behaviours, linking behaviour to their needs and environment
  • Demonstrate how to look after a range of animals, considering their feelings and physical needs, such as providing comfort and appropriate handling
Developing Time Management SkillsReal unit · NOCN
You'll understand the importance of effective time management in personal and professional contexts. The unit develops skills in planning, prioritising, and organising tasks to manage time efficiently and meet deadlines.

What you'll be able to do

  • Understand the importance of effective time management in both personal and professional contexts.
  • Manage their time effectively by planning, prioritising, and organising tasks.
Digital CommunicationReal unit · NOCN
You'll explore various digital communication methods and their appropriate use in personal and professional contexts. The unit also covers the role of social media in the workplace and the distinctions between personal and professional communication.

What you'll be able to do

  • Identify and describe different methods of digital communication
  • Distinguish between personal and professional communication methods and their appropriate use
  • Explain the appropriate use of social media in the workplace, including relevant policies and procedures
Digital FundamentalsReal unit · NOCN
This unit equips learners to operate digital systems to meet various needs, organise and retrieve information, understand safety and security practices, and respond to common digital system problems through basic troubleshooting.

What you'll be able to do

  • Interact with and use digital systems effectively to meet specific needs and achieve desired outcomes
  • Organise, store, and retrieve information appropriately using digital tools and techniques
  • Know the need for adhering to safety and security practices when using digital systems and handling data
  • Respond to common digital system problems by applying basic troubleshooting techniques
Discover Local HistoryReal unit · NOCN
It teaches you to discover and record local history by identifying key events and figures. You'll learn to access and interpret historical information from various sources and create organised records of their findings.

What you'll be able to do

  • Demonstrate knowledge of past history in their local area
  • Demonstrate knowledge of how to obtain simple historical information from different sources
  • Create a record of findings related to local history
DivisionReal unit · NOCN
You'll understand division symbols and vocabulary, perform division of two-digit numbers by single-digit numbers including expressing remainders, and use calculators to check calculations. The unit also covers applying division in practical problem-solving.

What you'll be able to do

  • Recognise and understand the symbols and related vocabulary used in division
  • Divide 2-digit whole numbers by single digit numbers and express any remainders appropriately
  • Use a calculator to check division sums with no remainders to ensure accuracy
  • Use and interpret the ÷ and = symbols in practical situations for solving division problems
DrawingReal unit · NOCN
This unit introduces learners to various drawing media and their properties. You'll identify common drawing challenges and compositional principles, maintain a personal sketchbook, and understand relevant health and safety considerations.

What you'll be able to do

  • Know about different drawing media, including pencils, charcoal, and pastels, and their properties.
  • Know about common drawing and composition problems, such as proportion, perspective, and balance.
  • Keep a personal sketchbook to record observations, ideas, and experiments.
  • Know about health and safety considerations when using drawing materials and equipment.
Emotional IntelligenceReal unit · NOCN
You'll develop emotional intelligence by practising respectful interactions, recognising their own emotions, and identifying emotions in others. The unit emphasises appropriate responses to support effective communication.

What you'll be able to do

  • Interact with others in a respectful and appropriate manner
  • Demonstrate an awareness of own emotions when interacting with others
  • Recognise the emotions of others during interactions
  • Respond appropriately to the emotions of others
Emotional IntelligenceReal unit · NOCN
You'll develop an understanding of emotional intelligence by identifying human emotions and recognising factors influencing them. The unit also covers techniques to manage strong emotions in oneself and others.

What you'll be able to do

  • Identify a range of human emotions
  • Recognise factors that can influence emotions in oneself
  • Recognise factors that can influence emotions in others
  • Describe techniques to help deal with strong emotions in oneself
  • Describe techniques to help deal with strong emotions in others
Emotional IntelligenceReal unit · NOCN
This unit introduces learners to human emotions, including their identification and the physical and behavioural signs associated with them. You'll understand factors influencing their own emotions and develop strategies to manage strong emotional responses effectively.

What you'll be able to do

  • Describe human emotions
  • Identify what influences own emotions
  • Describe how to deal with strong emotions
Employability SkillsReal unit · NOCN
This unit covers the importance of health and safety procedures in the workplace and common hazards. You'll participate in work-simulated tasks, demonstrate teamwork skills, and understand different communication methods used at work.

What you'll be able to do

  • Understand the need for Health and Safety procedures at work
  • Participate in tasks in a work-simulated environment
  • Work as part of a team
  • Identify different communication methods used at work
Ensemble Music PerformanceReal unit · NOCN
This unit develops learners' ability to perform musical pieces as part of an ensemble using voice or instruments. You'll also learn to provide constructive feedback by identifying strengths and weaknesses in ensemble performances.

What you'll be able to do

  • Perform musical pieces as part of an ensemble, using either an instrument or voice
  • Comment on the quality and effectiveness of an ensemble performance, providing constructive feedback
Environmental Awareness in CleaningReal unit · NOCN
You'll develop knowledge of sustainability and environmental awareness within cleaning operations. The unit covers recycling practices, the environmental impact of cleaning activities, and methods to minimise pollution and resource depletion.

What you'll be able to do

  • Know about the principles of sustainability and environmental awareness in the context of cleaning operations
  • Know about recycling practices and procedures relevant to the cleaning industry
  • Know how cleaning operations can impact the environment, including potential pollution and resource depletion
Evaluate a Resistant Material ProductReal unit · NOCN
You'll understand the importance of testing and evaluation in the development of resistant material products. The unit covers different testing methods, the role of evaluation in improving product quality, and the significance of team working skills in the workplace.

What you'll be able to do

  • Understand the importance of testing in the evaluation of a useable product to ensure its quality and functionality
  • Understand the importance of evaluation in product development and demonstrate its impact on improving the product's design and performance
  • Understand how effective team working skills contribute to a positive and productive working environment
Filing SkillsReal unit · NOCN
This unit introduces learners to various filing methods such as alphabetical and numerical systems, alongside different storage solutions including physical and electronic systems. You'll understand the advantages and disadvantages of these methods and the importance of adhering to established filing procedures.

What you'll be able to do

  • Demonstrate an awareness of different filing methods and storage systems.
  • Recognise the importance of following established filing procedures.
Filing SkillsReal unit · NOCN
You'll gain knowledge of common filing methods and storage systems used in organisations. The unit emphasises the importance of following filing procedures to accurately file, retrieve, and pass on specified information.

What you'll be able to do

  • Know some common filing methods used in organisations
  • Know about different types of storage systems used for filing
  • Know the importance of following established filing procedures
  • Follow a defined procedure to file specified information accurately
  • Follow a defined procedure to retrieve specified information efficiently
  • Follow a defined procedure to pass on specified information to the relevant person
Filing SkillsReal unit · NOCN
This unit introduces learners to filing methods and storage systems, enabling them to identify and describe key features. You'll also understand the importance of following filing procedures and the potential consequences of non-compliance.

What you'll be able to do

  • Demonstrate an awareness of a filing method
  • Demonstrate an awareness of a storage system
  • Demonstrate an awareness of the importance of following filing procedures
First Steps into ConstructionReal unit · NOCN
You'll identify job roles within the construction industry and evaluate factors for and against pursuing careers in these roles. The unit also covers skills requirements, future employment opportunities, and next steps towards chosen career aims.

What you'll be able to do

  • Identify a range of job roles within the construction industry, including different trades, professions, and management positions.
  • Identify factors for and against pursuing a career in the construction roles identified, considering aspects such as skills requirements, working conditions, and career progression opportunities.
  • Select roles that present future employment opportunities based on industry trends, skills demands, and personal interests.
  • Identify next steps towards a chosen career aim in the construction industry, such as further education, training programmes, apprenticeships, or entry-level job applications.
Floristry Principles and TechniquesReal unit · NOCN
You'll gain foundational knowledge of floristry tools, equipment, and plant materials. The unit covers preservation and conditioning techniques, simple design principles, and construction methods used in floristry.

What you'll be able to do

  • Know the different tools and equipment used in floristry and their specific purposes.
  • Know about the various plant materials used in floristry, including their characteristics and suitability for different arrangements.
  • Know about preservation and conditioning techniques used to extend the life of cut flowers and foliage.
  • Know about simple design principles, such as colour, balance, and proportion, as applied to floristry.
  • Know about basic construction techniques used in floristry, such as wiring, taping, and gluing.
Follow Instructions in the Work PlaceReal unit · NOCN
You'll understand common methods of instruction in the workplace and develop skills to follow written and verbal instructions accurately. The unit emphasises seeking clarification when necessary to ensure tasks are completed correctly.

What you'll be able to do

  • Know how instructions are typically given in the workplace
  • Follow instructions accurately in the workplace
Food and Drink PreparationReal unit · NOCN
This unit equips learners with skills to safely use basic kitchen utensils and equipment to prepare simple snacks and drinks. You'll demonstrate correct preparation techniques and maintain hygiene and presentation standards.

What you'll be able to do

  • Identify and describe the safe use of basic kitchen utensils and equipment
  • Demonstrate the correct use of basic kitchen utensils and equipment
  • Prepare a range of drinks using appropriate ingredients and equipment
  • Present prepared drinks in a suitable manner
  • Prepare simple snacks using appropriate ingredients and equipment
  • Present prepared snacks in a suitable manner
Food and Drink ServiceReal unit · NOCN
You'll learn to serve food and drinks politely and efficiently, following organisational procedures. The unit covers setting up and closing down service areas, handling customer orders, and managing customer complaints professionally.

What you'll be able to do

  • Serve food and drinks to customers in a polite and efficient manner, following organisational procedures
  • Follow setting up procedures for food and drink service, including preparing tables and ensuring adequate supplies
  • Follow closing down procedures for food and drink service, including cleaning and storing equipment
Food, Drink and CookingReal unit · NOCN
You'll gain knowledge of kitchen utensils and equipment, and the importance of preparing balanced, nutritious meals. The unit covers preparation of hot and cold drinks and snacks, emphasising safe and hygienic practices.

What you'll be able to do

  • Know different kitchen utensils and equipment and their appropriate uses
  • Understand the importance of preparing balanced nutritious meals for health and well-being
  • Prepare a range of hot and cold drinks safely and hygienically
  • Know examples of fresh foods that do not need to be cooked and can be eaten raw
  • Know about simple cooked snacks and their nutritional value
  • Prepare simple hot and cold snacks safely and hygienically
Food, Drink and CookingReal unit · NOCN
This unit provides learners with knowledge of kitchen utensils and equipment and their uses. You'll understand principles of balanced nutrition and develop skills to prepare hot and cold drinks and simple snacks safely and hygienically.

What you'll be able to do

  • Identify different kitchen utensils and equipment and their uses
  • Explain how to prepare a balanced and nutritious meal, considering dietary needs and food safety
  • Prepare a range of hot or cold drinks using appropriate methods and equipment
  • Prepare simple hot or cold snacks, following recipes and hygiene guidelines
FractionsReal unit · NOCN
This unit covers reading, writing, and identifying halves, quarters, and tenths of quantities using appropriate notation. You'll learn to find fractions of collections of items and shapes and recognise equivalent fractions.

What you'll be able to do

  • Read and write halves of quantities, using appropriate notation (e.g., 1/2).
  • Read and write quarters of quantities, using appropriate notation (e.g., 1/4).
  • Read and write tenths of quantities, using appropriate notation (e.g., 1/10).
  • Identify equivalent fractions (e.g., 1/2 is equivalent to 2/4).
  • Find halves of collections of items and shapes.
  • Find quarters of collections of items and shapes.
  • Recognise a tenth of a collection of items and shapes.
Garden HorticultureReal unit · NOCN
This unit provides learners with knowledge of garden horticulture, including promoting healthy plant growth, lawn care, pruning techniques, and controlling common weeds and pests. You'll understand how to maintain plant health and garden aesthetics.

What you'll be able to do

  • Understand how to promote healthy plant growth in a garden environment
  • Understand how to care for a lawn, including mowing, feeding and watering
  • Understand why, how and when to prune plants to encourage growth and maintain shape
  • Know about common weeds and pests that affect garden plants and how to control them using appropriate methods
Garment MakingReal unit · NOCN
You'll identify equipment used in garment making and develop skills to communicate and work collabouratively in this environment. They will follow instructions to make a garment and apply problem-solving processes to address basic issues encountered.

What you'll be able to do

  • Identify equipment for garment making, including sewing machines, cutting tools, and measuring devices.
  • Interact with others in a garment-making environment, demonstrating effective communication and teamwork.
  • Make a garment, following instructions and using appropriate techniques.
  • Apply processes to tackle basic problems encountered during garment making, such as fabric flaws or machine malfunctions.
Grooming a Small AnimalReal unit · NOCN
This unit equips learners with skills to safely handle and groom small animals, including correct restraint techniques and the use of appropriate grooming tools and personal protective equipment. You'll also recognise signs of stress in animals and respond appropriately.

What you'll be able to do

  • Demonstrate the ability to groom a small animal safely
  • Select and use appropriate tools for grooming a small animal
  • Select and use appropriate personal protective equipment when grooming a small animal
Group and Teamwork Communication SkillsReal unit · NOCN
You'll develop communication skills for group and team contexts, including verbal communication methods and appropriate language use. The unit covers understanding the role of a team leader and following instructions within structured group settings.

What you'll be able to do

  • Describe methods of group and team communication
  • Communicate verbally with group and team members in structured contexts
  • Describe the role of the team leader
  • Follow instructions from a team leader effectively
Group and Teamwork Communication SkillsReal unit · NOCN
This unit covers methods of group and team communication, including verbal, non-verbal, and written forms. You'll communicate effectively within teams, follow instructions, and understand the role of a team leader.

What you'll be able to do

  • Describe different methods of group and team communication, such as verbal, non-verbal, and written
  • Explain the importance of effective communication within a group or team
  • Communicate verbally with group and team members in structured contexts, such as meetings or discussions
  • Listen actively to the contributions of other team members
  • Describe the role and responsibilities of a team leader
  • Follow instructions from a team leader to complete assigned tasks
  • Contribute to the team's objectives under the guidance of the team leader
Group and Teamwork Communication SkillsReal unit · NOCN
You'll develop an understanding of group and team communication methods, including verbal communication in structured contexts. The unit covers the role of the team leader and the importance of following instructions to contribute effectively to team work.

What you'll be able to do

  • Understand methods of group and team communication to facilitate effective collaboration
  • Communicate verbally with group and team members in structured contexts to achieve common goals
  • Understand the role of the team leader in guiding and supporting the team
  • Follow instructions from the team leader to contribute to team success
Hand CareReal unit · NOCN
You'll understand how to prepare for and provide basic hand care treatments. The unit covers the necessary tools, hygiene and sterilisation practices, and the steps involved in delivering effective hand care.

What you'll be able to do

  • Recognise the steps required to prepare for a basic hand care treatment.
  • Demonstrate an awareness of how to provide a basic hand care treatment.
Hand CareReal unit · NOCN
This unit provides learners with awareness of preparing for and providing basic hand care treatments. You'll understand the importance of hygiene and sterilisation and demonstrate knowledge of applying hand cream, filing nails, and preparing the work area.

What you'll be able to do

  • Demonstrate an awareness of the steps involved in preparing for a basic hand care treatment
  • Demonstrate an awareness of the techniques required to provide a basic hand care treatment
Hand Care TreatmentsReal unit · NOCN
You'll develop the skills to prepare for and provide basic hand care treatments, including organising a clean work area and selecting appropriate equipment. The unit also covers maintaining hygiene and safety standards throughout the treatment process.

What you'll be able to do

  • Prepare the work area and equipment for a basic hand care treatment, ensuring hygiene and safety standards are met.
  • Provide a basic hand care treatment, following correct procedures and demonstrating appropriate client care.
Hand careReal unit · NOCN
You'll prepare the work area and equipment for basic hand care treatments, ensuring hygiene and safety. The unit includes practical skills such as cleaning, filing, and moisturising hands while maintaining client comfort.

What you'll be able to do

  • Prepare the work area and equipment for a basic hand care treatment.
  • Provide a basic hand care treatment, including cleaning, filing, and moisturising.
Handling Customer Payments in RetailingReal unit · NOCN
You'll understand various payment methods accepted in retail, including cash, card, and electronic payments. The unit covers the procedures for accurately taking cash and non-cash payments and handling transactions securely.

What you'll be able to do

  • Identify the different methods of payment accepted from retail customers, including cash, card, and electronic payments
  • Describe the procedures for taking a cash payment from a customer accurately and securely
  • Describe the procedures for taking a non-cash payment from a customer, such as card or electronic payment, accurately and securely
Handling Customer Payments in a Retail BusinessReal unit · NOCN
This unit covers the identification and processing of different customer payment methods in retail, including cash and electronic payments. You'll recognise associated security risks and understand the cashier’s responsibilities in delivering effective service at the payment point.

What you'll be able to do

  • Identify the different methods of payment accepted from retail customers.
  • Recognise the risks involved in handling payments in a retail environment.
  • Describe the cashier’s responsibility for providing service at the payment point.
Handling DataReal unit · NOCN
This unit develops learners' ability to handle data by extracting information from lists, sorting and classifying objects using single criteria, and representing data in simple charts and diagrams such as tally and bar charts.

What you'll be able to do

  • Extract information accurately and efficiently from a given list of data
  • Sort objects effectively using a single, specified criterion
  • Classify objects accurately and consistently using a single, defined criterion
  • Represent data clearly and concisely in simple charts and diagrams, including tally charts and bar charts
Handling DataReal unit · NOCN
It teaches you to extract and interpret information from tables, lists, diagrams, and block graphs. You'll also develop skills in sorting objects using two criteria, collecting numerical data, and representing information clearly.

What you'll be able to do

  • Extract information accurately from tables and lists
  • Extract information accurately from diagrams
  • Make numerical comparisons from block graphs to identify differences
  • Sort objects effectively using two defined criteria
  • Collect numerical information from a given source
  • Represent collected information in a suitable format
Handling DataReal unit · NOCN
You'll learn to extract and interpret information from charts, tables, and diagrams. The unit includes collecting, recording, organising, and representing numerical data to enable numerical comparisons.

What you'll be able to do

  • Extract information from charts, tables and diagrams accurately.
  • Interpret information from charts, line graphs, tables and diagrams correctly.
  • Make numerical comparisons from bar charts, line graphs or pictograms.
  • Collect and record numerical information systematically.
  • Organise and represent information in a clear and understandable format.
Handling Payments in a SalonReal unit · NOCN
You'll gain knowledge of various payment methods accepted in salons and the associated risks. This unit also covers the cashier's responsibilities in providing service at the payment point, ensuring secure and efficient handling of transactions.

What you'll be able to do

  • Identify the different methods of payment accepted from customers in a salon environment
  • Recognise the potential risks involved in handling payments, including cash, card, and electronic transactions
  • Explain the cashier’s responsibilities for providing excellent customer service at the payment point, including processing payments accurately and efficiently
Health and FitnessReal unit · NOCN
You'll understand the importance of keeping fit and methods to maintain fitness. The unit includes participation in structured health and fitness activities, completing a training programme, safe working practices, and effective interaction with others.

What you'll be able to do

  • Explain why and how to keep fit
  • Demonstrate how to interact with others in a health and fitness setting
  • Participate in structured activities to develop health and fitness
  • Complete a simple training programme
  • Apply safe working practices when participating in health and fitness activities
  • Review own performance and personal skills
Health and Safety Procedures in a Work EnvironmenReal unit · NOCN
You'll gain knowledge of established health and safety procedures relevant to specific work environments. The unit also covers the recognition and meaning of commonly used health and safety signs and symbols within the workplace.

What you'll be able to do

  • Know about established health and safety procedures relevant to a specific work environment.
  • Recognise commonly used health and safety signs and symbols within a work environment.
Health and Safety Procedures in a Work EnvironmentReal unit · NOCN
You'll gain knowledge of common health and safety procedures in work environments and understand their purpose. The unit emphasises the importance of following these procedures, recognising potential hazards, and the consequences of non-compliance.

What you'll be able to do

  • Identify and describe health and safety procedures relevant to a work environment.
  • Explain the importance of following health and safety procedures in a work environment.
  • Follow health and safety procedures correctly in a work environment.
  • Identify potential hazards and risks in a work environment.
  • Respond appropriately to health and safety instructions and guidance in a work environment.
Health and Safety Procedures in a Work EnvironmentReal unit · NOCN
You'll develop an understanding of health and safety procedures within a work environment. The unit covers the meaning and importance of these procedures, recognition of health and safety signs and symbols, and the potential consequences of non-compliance.

What you'll be able to do

  • Explain the meaning and importance of health and safety procedures in a work environment
  • Recognise common health and safety signs and symbols and their associated meanings
Health and Safety and Food Hygiene in CateringReal unit · NOCN
You'll understand health and safety regulations and food hygiene practices relevant to catering environments. The unit covers personal safety, cleanliness, and maintaining hygienic work areas to prevent foodborne illnesses.

What you'll be able to do

  • Understand the importance of health and safety regulations in a catering environment
  • Understand the importance of food safety practices in a catering environment
  • Demonstrate how to maintain personal safety, cleanliness and hygiene in a catering environment
  • Demonstrate how to maintain a clean and hygienic work area
Health and Safety in Animal CareReal unit · NOCN
You'll understand health and safety rules when working with animals to minimise risks. The unit covers the safe use and storage of equipment and the recognition and reporting of unsafe equipment following safety guidelines.

What you'll be able to do

  • Know the relevant safety rules when working with animals to minimise risks
  • Use a piece of equipment safely when working with animals, following established procedures
  • Know where to store different types of equipment safely when working with animals, adhering to safety guidelines
  • Recognise when equipment is unsafe for use and report accordingly
Healthy LivingReal unit · NOCN
It teaches you to understand the importance of personal fitness, exercise, balanced diet, hygiene, and sex education in promoting health. You'll recognise different exercises, dietary roles, and hygiene practices to support a healthy lifestyle.

What you'll be able to do

  • Explain why personal fitness is important
  • Recognise the role that exercise plays in a healthy lifestyle
  • Identify the role of a balanced diet in promoting personal good health
  • Explain the importance of personal hygiene and good grooming
  • Identify the basic issues of sex education and contraception
  • Take responsibility for own health and lifestyle through action planning for the future
Healthy LivingReal unit · NOCN
This unit covers the principles of healthy living, including the importance of personal fitness, regular exercise, and a balanced diet. You'll also understand the significance of personal hygiene, good grooming, and basic issues related to sex education and contraception.

What you'll be able to do

  • Know why maintaining personal fitness is important for overall health and well-being
  • Know the role that regular exercise plays in contributing to a healthy lifestyle
  • Identify the role of a balanced diet in promoting personal good health and preventing illness
  • Know the importance of maintaining personal hygiene and good grooming practices
  • Identify the basic issues related to sex education and contraception
Hospitality Event PlanningReal unit · NOCN
You'll explore various hospitality services provided at events, including catering, accommodation, and entertainment. They will develop skills to plan a hospitality event by identifying requirements related to guest numbers and resources.

What you'll be able to do

  • Recognise the different types of hospitality services provided at various events, such as catering, accommodation, and entertainment.
  • Identify the specific hospitality requirements for different types of events, considering factors like guest numbers, budget, and event theme.
  • Develop a plan for a hospitality event, including details of the services to be provided, resources required, and a timeline for implementation.
  • Outline the key considerations for managing a hospitality event, such as staffing, logistics, and customer service.
Identification of Basic External and Internal Car PartsReal unit · NOCN
You'll develop the ability to identify and locate basic external and internal car parts. The unit also covers the functions of these parts, providing foundational knowledge of vehicle components.

What you'll be able to do

  • Identify and locate basic external car parts
  • Identify and locate basic internal car parts
Identification of Basic External and Internal Car PartsReal unit · NOCN
It teaches you to identify the location of basic external and internal car parts. You'll recognise common components such as headlights, windscreen, tyres, bumpers, steering wheel, and dashboard controls.

What you'll be able to do

  • Identify the location of basic external car parts.
  • Identify the location of basic internal car parts.
Identification of Basic External and Internal Car PartsReal unit · NOCN
It teaches you to identify and locate basic external car parts such as headlights and bumpers, as well as internal parts including the steering wheel and dashboard, enhancing their understanding of vehicle components.

What you'll be able to do

  • Identify and locate basic external car parts
  • Identify and locate basic internal car parts
Improving own FitnessReal unit · NOCN
This unit introduces learners to various exercise and fitness activities, their benefits, and the importance of warming up and cooling down. You'll participate in activities to demonstrate work skills and review their performance to identify areas for improvement.

What you'll be able to do

  • Know about different types of exercise and fitness activities available
  • Demonstrate relevant work skills through participation in exercise and fitness activities
  • Review own performance in exercise and fitness activities, identifying areas for improvement
Introducing BricklayingReal unit · NOCN
This unit provides learners with basic skills to set out and build simple brickwork structures. You'll work safely, communicate effectively, clear the work area, and clean and store tools and equipment following bricklaying tasks.

What you'll be able to do

  • Set out basic brickwork structures
  • Build basic brickwork structures
  • Work safely and communicate effectively
  • Clear the work area after bricklaying tasks
  • Clean and store tools and equipment
Introducing Carpentry and JoineryReal unit · NOCN
You'll be introduced to basic carpentry and joinery techniques, including producing fundamental joints and constructing simple structures. The unit also covers fitting architrave and skirting, working safely, effective communication, and maintaining a clean work area.

What you'll be able to do

  • Produce basic carpentry joints
  • Build basic carpentry structures
  • Fit architrave and skirting
  • Work safely and communicate effectively
  • Clear the work area after carpentry tasks
  • Clean and store tools and equipment
Introducing Health and Safety in CleaningReal unit · NOCN
You'll be introduced to health and safety principles relevant to the cleaning industry. The unit covers common risks, hazards, and legislation, enabling learners to adopt safe working practices and mitigate potential accidents.

What you'll be able to do

  • Know the importance of health and safety in cleaning, and the legal requirements related to it.
  • Know about common risks and hazards when cleaning, such as slips, trips, and falls, and exposure to hazardous substances.
  • Stay safe when cleaning, including using appropriate personal protective equipment (PPE) and following safe working practices.
Introducing Health and Safety in ConstructionReal unit · NOCN
This unit covers common risks and hazards in construction environments and the importance of health and safety communication. You'll understand protective measures and the responsibilities of both employees and employers in maintaining safety.

What you'll be able to do

  • Know about common risks and hazards when working in construction
  • Know how health and safety requirements are communicated when working in construction
  • Know about protective measures that are used when working in construction
  • Know about own and employer’s health and safety responsibilities when working in construction
  • Know about the importance of good housekeeping and hygiene when working in construction
Introducing Painting and DecoratingReal unit · NOCN
This unit develops learners' skills in preparing surfaces, applying paint with various techniques, maintaining safety, communicating effectively, and cleaning and storing tools and equipment after painting tasks.

What you'll be able to do

  • Prepare surfaces for painting
  • Apply paint to different types of surface
  • Work safely and communicate effectively
  • Clear the work area after painting tasks
  • Clean and store tools and equipment
Introducing PlasteringReal unit · NOCN
You'll develop basic plastering skills, including surface preparation, mixing and applying plaster, and using tools correctly. The unit emphasises safe working practices, effective communication, and maintaining a clean work environment.

What you'll be able to do

  • Carry out basic plastering preparations
  • Carry out basic plastering techniques
  • Work safely and communicate effectively with colleagues and supervisors
  • Clear the work area after plastering tasks
  • Clean and store tools and equipment correctly
Introducing PlumbingReal unit · NOCN
This unit introduces learners to basic plumbing skills including measuring, cutting, and bending plumbing materials. You'll also develop the ability to form basic plumbing systems, work safely, communicate effectively, and maintain a clean work area.

What you'll be able to do

  • Demonstrate the ability to cut plumbing materials accurately
  • Demonstrate the ability to bend plumbing materials to required angles
  • Demonstrate the ability to form basic plumbing systems according to specifications
  • Work safely at all times when undertaking plumbing tasks
  • Communicate effectively with colleagues and supervisors
  • Demonstrate the ability to clear the work area after completing plumbing tasks
  • Demonstrate the ability to clean plumbing tools and equipment after use
  • Demonstrate the ability to store plumbing tools and equipment correctly
Introducing TilingReal unit · NOCN
You'll learn to prepare surfaces for tiling, accurately cut and apply tiles, and work safely while communicating effectively. The unit also covers clearing the work area and cleaning and storing tools and equipment after tiling tasks.

What you'll be able to do

  • Prepare surfaces effectively for tiling
  • Cut and apply tiles accurately
  • Work safely and communicate effectively with others during tiling activities
  • Clear the work area thoroughly after completing tiling tasks
  • Clean and store tools and equipment correctly after tiling tasks
Introduction to Business AdministrationReal unit · NOCN
This unit introduces learners to the business administration sector, its functions, and employment opportunities. You'll explore various job roles and understand the steps required to progress within the sector.

What you'll be able to do

  • Describe the business administration sector
  • Identify employment opportunities in business administration
  • Describe how to progress into a chosen job role in the business administration sector
Introduction to CareReal unit · NOCN
You'll gain an introduction to the care sector, including types of care services and organisations. The unit covers principles of person-centred care, communication importance, and identifies job roles and progression opportunities within the care sector.

What you'll be able to do

  • Describe the nature and scope of the care sector
  • Identify different types of organisations where care is provided
  • Outline various job roles available within the care sector
  • Demonstrate the ability to progress into a chosen job role within the care sector
Introduction to ChildcareReal unit · NOCN
You'll be introduced to the childcare sector, exploring different settings, roles, and the importance of safeguarding. The unit also covers employment opportunities and progression routes within the childcare sector.

What you'll be able to do

  • Know about the different aspects of the childcare sector
  • Know about the various employment opportunities available in childcare
  • Progress into a chosen job role within the childcare sector
Introduction to CleaningReal unit · NOCN
You'll be introduced to the cleaning industry, including its structure, scope, and the types of organisations providing cleaning services. They will identify various cleaning jobs and explore potential progression routes within the sector.

What you'll be able to do

  • Know about the structure and scope of the cleaning industry
  • Know about different organisations that provide cleaning services
  • Know about the range of jobs available in the cleaning sector
  • Identify progression routes into a chosen cleaning job
Introduction to Customer ServiceReal unit · NOCN
This unit introduces learners to the principles of customer service, including understanding customer needs and resolving issues. You'll explore the benefits of good customer service to organisations and identify potential career opportunities within the sector.

What you'll be able to do

  • Understand what customer service involves, including meeting customer needs and resolving issues
  • Understand the benefits of good customer service to an organisation, such as increased customer loyalty and positive reputation
  • Know about employment opportunities in customer service, including different roles and career pathways
Introduction to Developing Language and Communication Skills in Children from Birth to 5 Years OldReal unit · NOCN
You'll gain an understanding of language and communication development in children from birth to five years. The unit covers key developmental milestones, strategies to support language skills, and the relationship between verbal and non-verbal communication.

What you'll be able to do

  • Recognise key stages in language development and communication in children from birth to 5 years old.
  • Describe how to support language and communication skills development in children.
  • Identify links between language and non-verbal communication skills.
Introduction to DigitalReal unit · NOCN
You'll identify their current digital skills, recognise various digital devices, and demonstrate the ability to connect to and use the internet for basic tasks. The unit also encourages evaluation of personal digital skills and identification of areas for improvement.

What you'll be able to do

  • Identify own digital skills
  • Recognise different digital devices
  • Connect to the internet
  • Use the internet to complete basic tasks
Introduction to Front of HouseReal unit · NOCN
This unit introduces learners to the front of house environment, including the roles and responsibilities involved. You'll learn to take customer bookings accurately and efficiently within an organisational context.

What you'll be able to do

  • Understand the term ‘front of house’ and the different roles which deliver front of house services within an organisation
  • Take customer bookings accurately and efficiently
Introduction to HorticultureReal unit · NOCN
This unit provides learners with knowledge of horticultural duties, procedures, and requirements. You'll understand the use of tools and equipment and develop safe working practices within horticulture.

What you'll be able to do

  • Know the duties required when working in horticulture
  • Know the procedures required when working in horticulture
  • Know the requirements for working in horticulture
  • Know about the different types of tools used when working in horticulture
  • Know about the different types of equipment used when working in horticulture
  • Use tools safely in horticulture
  • Use equipment safely in horticulture
Introduction to HousekeepingReal unit · NOCN
This unit introduces learners to housekeeping principles, roles, and responsibilities within domestic or commercial settings. You'll develop practical skills to clean specified areas effectively and complete room turnovers according to standards.

What you'll be able to do

  • Define the term ‘housekeeping’ and identify the different roles involved in delivering housekeeping services
  • Demonstrate how to clean a specified area according to given instructions and standards
  • Demonstrate the ability to complete a room turnover efficiently and effectively
Introduction to LogisticsReal unit · NOCN
You'll gain an understanding of the logistics sector, including its purpose, key functions, and the organisations operating within it. The unit also covers various job roles available in the logistics industry.

What you'll be able to do

  • Understand the purpose of the logistics sector
  • Identify different organisations operating within the logistics sector
  • Recognise various job roles available in the logistics sector
Introduction to Mental HealthReal unit · NOCN
You'll gain an introductory understanding of mental health, including definitions, common problems such as anxiety and depression, and associated signs and symptoms. The unit also covers available support services and strategies to maintain positive mental health.

What you'll be able to do

  • Describe different types of mental health problems
  • Identify the support available to people who have problems with their mental health
  • Explain how to maintain positive mental health
Introduction to Mental HealthReal unit · NOCN
You'll gain an introductory understanding of mental health, including causes and signs of mental health problems. The unit covers available support services and strategies to maintain positive mental health and well-being.

What you'll be able to do

  • Know about the possible causes of mental health problems
  • Know about the signs or symptoms that may indicate mental health problems
  • Know the support services available to people who have problems with their mental health
  • Maintain positive mental health and well-being
Introduction to Mental ill HealthReal unit · NOCN
You'll identify potential causes, signs, and symptoms of mental ill health and the support available for affected individuals. The unit also covers strategies for maintaining positive mental health and the importance of self-care.

What you'll be able to do

  • Identify the possible causes, signs or symptoms of mental ill health
  • Identify the support available to people who have issues with their mental health
  • Describe how to maintain positive mental health
Introduction to Motor Vehicle EnginesReal unit · NOCN
You'll gain foundational knowledge of motor vehicle engines, including the function and identification of key components. They will develop practical skills to safely remove and refit specified engine components following correct procedures.

What you'll be able to do

  • Know how vehicle engines work, including the function of key components
  • Remove and refit specified components on a vehicle’s engine, following correct procedures
Introduction to Motor Vehicle MaintenanceReal unit · NOCN
This unit introduces learners to the motor vehicle maintenance sector, including its various sectors and employment opportunities. You'll identify job roles and understand the steps needed for career progression within the industry.

What you'll be able to do

  • Know about the different sectors within the motor vehicle maintenance industry
  • Know about employment opportunities in motor vehicle maintenance
  • Progress into a chosen job role in the motor vehicle maintenance sector
Introduction to ProductionReal unit · NOCN
This unit provides learners with an understanding of the production industry, including its sectors and various job roles. You'll explore employment opportunities and develop the skills and knowledge necessary to progress into a chosen role within the production sector.

What you'll be able to do

  • Know about the different sectors and roles within the production industry
  • Know about the various employment opportunities available in the production sector
  • Progress into a chosen job role within the production sector, demonstrating the necessary skills and knowledge
Introduction to Resistant MaterialsReal unit · NOCN
This unit introduces learners to the resistant materials production sector, including types of materials and production processes. You'll understand safety requirements and identify employment opportunities within design technology.

What you'll be able to do

  • Recognise the key aspects of the resistant materials production sector
  • Identify employment opportunities within the field of design technology
Introduction to RetailingReal unit · NOCN
You'll be introduced to the retail sector by identifying different types of retailers and describing characteristics of retail environments such as supermarkets and department stores. The unit also covers various retail job roles and their associated responsibilities.

What you'll be able to do

  • Identify and describe different types of retailers, such as supermarkets, department stores, and independent shops
  • Describe the characteristics of different retail environments
  • Identify and describe various retail job roles, such as sales assistant, cashier, and stock assistant
  • Describe the responsibilities associated with different retail job roles
Introduction to Vehicle Exhaust SystemsReal unit · NOCN
You'll be introduced to vehicle exhaust systems, including inspection for damage and corrosion. The unit covers safe removal and replacement of exhaust components, emphasising the use of appropriate personal protective equipment (PPE).

What you'll be able to do

  • Inspect a vehicle exhaust system for damage, leaks, and corrosion.
  • Remove and replace a vehicle exhaust component, following correct procedures and safety guidelines.
Introduction to Vehicle Lubrication SystemsReal unit · NOCN
This unit provides learners with knowledge of vehicle lubrication systems, including identification and purpose of components. You'll learn how to check oil levels, detect leaks, and maintain lubrication systems through topping up and changing oil and filters.

What you'll be able to do

  • Describe how to check vehicle lubrication systems
  • Explain how to maintain vehicle lubrication systems
Introduction to WarehousingReal unit · NOCN
You'll be introduced to the warehousing sector within logistics, understanding its role and importance. The unit covers warehousing organisations, job roles, and how warehousing contributes to customer service and the supply chain.

What you'll be able to do

  • Explain the purpose and importance of the logistics sector
  • Identify organisations that provide warehousing services within the logistics sector
  • Outline various job roles available in warehousing
  • Demonstrate the ability to progress into a chosen job role within warehousing
Introduction to Working in Animal CareReal unit · NOCN
You'll be introduced to the animal care sector, including its main areas and employment opportunities. This unit covers animal welfare importance and guides learners on progressing into chosen roles within the industry.

What you'll be able to do

  • Describe the different sectors within the animal care industry
  • Identify various employment opportunities available in the animal care sector
  • Demonstrate how to progress into a chosen job role within the animal care sector
Introduction to Working in a Hair and Beauty SalonReal unit · NOCN
This unit provides learners with knowledge of the hair and beauty sector, including various roles, responsibilities, and employment opportunities within a salon. You'll explore career pathways and understand how to progress into chosen job roles in the industry.

What you'll be able to do

  • Know about the different roles and responsibilities within the hair and beauty sector.
  • Know about the various employment opportunities available in a hair and beauty salon, including entry requirements and career pathways.
  • Identify the steps required to progress into a chosen job role within the hair and beauty industry, such as further training or work experience.
Introduction to Working with Construction PlantReal unit · NOCN
This unit introduces learners to the construction sector and the role of construction plant in infrastructure and housing. You'll identify different types of construction plant, relevant organisations, job roles, and progression opportunities within the sector.

What you'll be able to do

  • Describe the purpose and function of the construction sector within the wider economy
  • Identify different types of construction plant and their uses
  • Identify organisations that operate construction plant, such as construction companies and plant hire firms
  • Describe different job roles that involve operating construction plant, such as plant operator and site foreman
  • Identify steps to progress into a chosen job role operating construction plant, such as training courses and apprenticeships
Introduction to the Performing ArtsReal unit · NOCN
You'll be introduced to the performing arts, including various performance venues and roles for performers and non-performers. The unit also includes skills to report on a performance, describing key aspects observed.

What you'll be able to do

  • Know about different types of performance venues, such as theatres, concert halls, and outdoor spaces
  • Know about different roles for performers in the performing arts, such as actors, dancers, and musicians
  • Know about non-performance roles in performance venues, such as stage managers, lighting technicians, and front-of-house staff
  • Report on a performance, providing a basic description and personal response
Knowing Your CustomersReal unit · NOCN
You'll identify and differentiate between internal and external customers within an organisation. The unit covers diverse customer needs and the importance of managing customer expectations effectively to ensure satisfaction.

What you'll be able to do

  • Identify who an organisation’s customers are.
  • Distinguish between internal and external customers of an organisation.
  • Describe the different needs of customers.
  • Describe how to effectively manage customer expectations.
Maintaining Garden HabitatsReal unit · NOCN
You'll gain knowledge of common garden habitats and the role of wildlife in garden ecosystems. The unit covers methods to encourage beneficial wildlife such as pollinators and pest controllers to support garden health.

What you'll be able to do

  • Know some common garden habitats and their characteristics
  • Understand the role of wildlife in maintaining a healthy garden ecosystem
  • Encourage wildlife which is useful in the garden, such as pollinators and pest controllers
Measure: Distance and LengthReal unit · NOCN
It teaches you to read and interpret distances in everyday contexts such as signs, maps, and timetables. You'll measure and record length accurately using appropriate tools and units, and estimate length in practical situations.

What you'll be able to do

  • Read and interpret distance in everyday situations
  • Measure length
  • Record measurements
  • Estimate length in practical contexts
Measure: Weight and CapacityReal unit · NOCN
You'll learn to measure and estimate capacity and weight using appropriate tools and units. The unit also covers ordering weights and applying these measurement skills in practical situations.

What you'll be able to do

  • Measure capacity using appropriate tools and units.
  • Estimate capacity of different containers.
  • Measure weight using appropriate tools and units.
  • Order weights from lightest to heaviest.
  • Estimate weight of different objects.
Meeting Special Dietary NeedsReal unit · NOCN
You'll identify common special dietary needs including allergies and intolerances, and understand the importance of meeting these needs. The unit covers meal planning and suitable food substitutions for individuals with specific dietary requirements.

What you'll be able to do

  • Identify a range of special dietary needs of individuals, including allergies, intolerances, and medical conditions
  • Describe the types of food that should be avoided or included for specific dietary needs
  • Plan a meal that meets the specific dietary needs of an individual
  • Explain the importance of accurately identifying and meeting the special dietary needs of individuals
  • Describe the potential consequences of not meeting the special dietary needs of individuals
  • Explain the importance of communicating dietary information clearly to others
MindfulnessReal unit · NOCN
You'll explore mindfulness exercises and techniques to enhance personal wellbeing. The unit covers participation in guided exercises, description of sensations experienced, and understanding how mindfulness can reduce stress.

What you'll be able to do

  • Explore mindfulness exercises and techniques to benefit personal wellbeing and reduce stress
MoneyReal unit · NOCN
This unit develops learners' knowledge of UK coins and notes, enabling them to select appropriate denominations for amounts up to £200. You'll calculate total costs of multiple items and determine correct change from given amounts.

What you'll be able to do

  • Recognise and identify different coins and notes in circulation
  • Select the correct coins and notes to represent whole numbers from 1 to 200
  • Calculate the total cost of purchasing more than one item
  • Calculate the correct change from given amounts after a purchase
Money: Adding and SubtractingReal unit · NOCN
You'll develop the ability to add and subtract money using decimal notation. The unit includes applying these skills to everyday situations, checking calculations, and estimating costs accurately.

What you'll be able to do

  • Add amounts of money using decimal notation accurately.
  • Subtract amounts of money using decimal notation accurately.
  • Use money in decimal notation in everyday contexts, including checking answers to calculations.
MultiplicationReal unit · NOCN
This unit covers multiplication symbols and vocabulary and teaches you to multiply whole numbers up to 12. You'll recall multiplication facts, use a calculator to check answers, and apply multiplication skills to practical problem solving.

What you'll be able to do

  • Know symbols and related vocabulary for multiplication
  • Multiply whole numbers up to 12
  • Use a calculator to check answers using whole numbers
  • Use and interpret x and = in practical situations for solving problems
Multiplication and Division of Whole NumbersReal unit · NOCN
This unit develops learners' skills in multiplying two-digit whole numbers by single and double digits and dividing three-digit numbers by single and double digits. You'll also learn to check calculations and apply these skills to solve practical problems.

What you'll be able to do

  • Multiply two-digit whole numbers by single-digit whole numbers.
  • Multiply two-digit whole numbers by double-digit whole numbers.
  • Apply multiplication of two-digit whole numbers by single and double digits in everyday contexts.
  • Check answers to multiplication calculations using appropriate methods.
  • Divide three-digit whole numbers by single-digit whole numbers, expressing remainders correctly.
  • Divide three-digit whole numbers by double-digit whole numbers, expressing remainders correctly.
  • Divide two-digit whole numbers by a single digit in everyday contexts.
  • Check answers to division calculations using appropriate methods.
Needle/Textile CraftsReal unit · NOCN
You'll learn to identify and safely use equipment for needle and textile crafts. They will complete a craft project, interact effectively with others, and learn to identify and resolve problems encountered during craft activities.

What you'll be able to do

  • Identify different types of equipment used for needle or textile crafts
  • Use needle/textile craft equipment safely and effectively
  • Interact with others in a positive and constructive manner while undertaking needle/textile craft activities
  • Complete a needle/textile project to a satisfactory standard
  • Identify problems when understanding needle/textile craft activities and instructions
  • Resolve problems when undertaking needle/textile craft activities, seeking assistance when necessary
  • Show basic awareness of safe working practices in relation to needle/textile crafts
  • Review own performance and personal skills development in relation to needle/textile crafts
NumberReal unit · NOCN
This unit develops learners' numerical skills up to 200, including counting forwards and backwards, reading and writing numbers, identifying place value in three-digit numbers, ordering numbers, and approximating by rounding to the nearest 10.

What you'll be able to do

  • Count reliably up to 100.
  • Read and write numbers up to 200.
  • Identify the place value of digits in three-digit whole numbers up to 200.
  • Order numbers up to 200 from smallest to largest and vice versa.
  • Approximate numbers by rounding to the nearest 10.
NumberReal unit · NOCN
This unit develops learners' number skills within 0 to 20, including counting forwards and backwards, recognising written and numerical forms, and ordering numbers. You'll apply these skills in practical contexts.

What you'll be able to do

  • Count up to 20 including zero.
  • Count back from 20.
  • Know the written form of numbers from 0 to 20.
  • Order digits from 0 to 20.
PaintingReal unit · NOCN
You'll gain knowledge and skills to prepare surfaces for painting, use painting materials and equipment correctly, and apply basic painting techniques. The unit also covers health and safety considerations relevant to painting tasks.

What you'll be able to do

  • Describe how to prepare a surface for painting
  • Demonstrate how to use painting materials and equipment
  • Demonstrate how to use simple painting techniques
  • Explain relevant health and safety considerations
Participating in Leisure ActivitiesReal unit · NOCN
This unit covers how to access and participate in local leisure activities, highlighting the benefits such as improved health and social interaction. You'll also understand health and safety considerations when engaging in leisure pursuits.

What you'll be able to do

  • Understand how to access information about local leisure activities
  • Participate actively in local leisure activities
  • Know some of the key benefits of participating in leisure activities, such as improved health and social interaction
  • Maintain health and safety when participating in leisure activities, including risk assessment and emergency procedures
Performance SkillsReal unit · NOCN
You'll develop awareness and practical skills in expressing feelings, emotions, and ideas through mime, dance, or acting. The unit also covers effective use of performance space to enhance delivery and create desired effects.

What you'll be able to do

  • Demonstrate an awareness of how to express feelings, emotions, and ideas through mime, dancing, or acting
  • Demonstrate an awareness of how to effectively use performance space to enhance a performance
Performance SkillsReal unit · NOCN
This unit develops learners' ability to express emotions and ideas through mime, dance, and acting. You'll contribute to group dramatic performances and learn to use performance space effectively to communicate through various performance forms.

What you'll be able to do

  • Express feelings, emotions and ideas through mime
  • Express feelings, emotions and ideas through dancing
  • Express feelings, emotions and ideas through acting
  • Contribute to a dramatic performance as part of a group
  • Use performance space effectively during a dramatic performance
Performance SkillsReal unit · NOCN
This unit introduces learners to performance skills by exploring ways to express feelings, emotions, and ideas through mime, dance, and acting. You'll also develop an understanding of effective use of performance space.

What you'll be able to do

  • Demonstrate an awareness of how to express feelings, emotions and ideas through mime, dancing or acting
  • Demonstrate an awareness of how to use performance space effectively
Personal Behaviour for SuccessReal unit · NOCN
You'll understand how good communication skills and personal presentation influence others positively. The unit covers practising positive behaviour, managing personal behaviour, and adapting presentation style to different situations.

What you'll be able to do

  • Recognise the influence of good communication skills on others.
  • Understand the importance of personal presentation style in different situations.
  • Demonstrate positive behaviour when interacting with others.
  • Manage own behaviour in a professional and appropriate manner.
Personal Budgeting and Managing MoneyReal unit · NOCN
You'll develop an understanding of personal budgeting and money management, including income, expenditure, and managing limited budgets. The unit covers financial transactions, interpreting financial documents, saving, and producing a simple budget plan.

What you'll be able to do

  • Understand what is meant by income and expenditure and how they relate to personal finances.
  • Understand ways to deal with living on a limited budget, including prioritising spending and finding cost-saving measures.
  • Undertake financial transactions, such as paying bills and using cash machines.
  • Understand key financial information on everyday documents, such as bank statements and utility bills.
  • Understand what saving means and the benefits of saving money.
  • Produce a simple budget plan, outlining income and expenditure.
Personal Budgeting and Managing MoneyReal unit · NOCN
This unit provides learners with an understanding of personal budgeting and money management. You'll define income, recognise the importance of budgeting, and identify strategies to avoid spending beyond their means.

What you'll be able to do

  • Define what is meant by ‘money to spend’ or income.
  • Recognise the importance of not spending more money than you have available.
Personal Budgeting and Managing MoneyReal unit · NOCN
It teaches you to understand budgeting and saving, including defining these terms and their purposes. You'll identify different income and expenditure types and interpret financial information from everyday documents.

What you'll be able to do

  • Understand the meaning and purpose of budgeting.
  • Understand the meaning and importance of saving money.
  • Interpret financial information presented on everyday documents such as bank statements and utility bills.
Personal SafetyReal unit · NOCN
You'll gain knowledge to maintain personal safety at home and in social situations, recognising and responding to inappropriate behaviour. They will also learn basic emergency aid techniques and understand common health and safety signs.

What you'll be able to do

  • Stay safe at home by identifying and avoiding potential hazards
  • Stay safe from other’s behaviour, including recognising and responding to inappropriate or threatening situations
  • Know basic emergency aid techniques to provide assistance in common emergency situations
  • Know and recognise familiar health and safety signs and their meanings
Physical Performance SkillsReal unit · NOCN
You'll gain knowledge of physical performance skills including warming up, relaxation, improvisation, and role-play techniques. The unit involves creating a short performance, reflecting on their work, and understanding health and safety requirements for physical activity.

What you'll be able to do

  • Describe the process of warming up before physical activity
  • Describe the process of relaxation after physical activity
  • Use improvisation techniques in a physical performance
  • Use role-play techniques in a physical performance
  • Contribute to the creation of a short physical performance
  • Comment on own contribution to a physical performance, identifying strengths and areas for improvement
  • Identify health and safety requirements to undertake physical activity
Picking and Assembling OrdersReal unit · NOCN
This unit covers the processes involved in picking and assembling orders accurately. You'll understand how to select goods, assemble orders, and check them against specifications to fulfil customer requirements.

What you'll be able to do

  • Pick goods to fulfil orders
  • Assemble orders to fulfil orders
  • Pick goods accurately to fulfil orders
  • Assemble orders accurately to fulfil orders
Planning and Participating in Countryside WalksReal unit · NOCN
This unit develops learners' awareness of planning and participating in countryside walks safely and responsibly. You'll consider factors such as weather, clothing, equipment, route planning, and demonstrate safe and responsible behaviour during walks.

What you'll be able to do

  • Demonstrate an awareness of the factors involved in planning a countryside walk.
  • Demonstrate an awareness of how to participate safely and responsibly in a countryside walk.
Planning and Participating in Countryside WalksReal unit · NOCN
It teaches you to plan and participate in countryside walks safely and responsibly. You'll develop skills in route planning, risk assessment, and environmental awareness, as well as the ability to review and improve their walking performance.

What you'll be able to do

  • Plan a countryside walk, taking into account relevant factors such as weather conditions and terrain
  • Participate in at least two countryside walks, following planned routes and adhering to safety guidelines
  • Review own performance during and after the walks, identifying areas for improvement
Planning and Participating in Countryside WalksReal unit · NOCN
It teaches you to plan and participate in countryside walks, considering route selection, hazards, weather, and appropriate clothing. You'll also reflect on their performance and demonstrate responsible behaviour.

What you'll be able to do

  • Identify the key considerations when planning a countryside walk, such as route, weather conditions, and safety
  • Describe the equipment and resources needed for a planned countryside walk
  • Participate in a planned countryside walk, following instructions and guidelines
  • Demonstrate appropriate behaviour and respect for the environment during the walk
  • Review own performance during the walk, identifying areas for improvement
  • Reflect on the challenges and successes experienced during the walk
Planting in ContainersReal unit · NOCN
It teaches you to prepare materials and equipment for planting in containers, select appropriate containers and growing media, and carry out planting tasks. You'll also ensure the work area is left clean and tidy after completion.

What you'll be able to do

  • Prepare the necessary materials and equipment for planting in containers
  • Prepare the container with appropriate soil or growing medium
  • Plant seeds, seedlings, or plants in the prepared container
  • Leave the work area clean and tidy after planting, disposing of waste materials appropriately
Planting in a ContainerReal unit · NOCN
You'll produce a simple design for a decorative planting container, considering colour and suitable plant types. The unit covers preparation of materials and equipment, planting techniques, and maintenance practices such as watering and feeding.

What you'll be able to do

  • Produce a simple design for planting a decorative container, considering factors such as colour and plant type
  • Prepare the necessary materials and equipment for planting a decorative container
  • Plant and maintain a decorative container, including watering and feeding techniques
Planting in a ContainerReal unit · NOCN
It teaches you to describe the process of designing, preparing, planting, and maintaining a decorative container. You'll select suitable plants, colours, and textures, and apply correct planting techniques.

What you'll be able to do

  • Describe how to produce a simple design for planting a decorative container
  • Describe how to prepare for planting a decorative container
  • Describe how to plant and maintain a decorative container
Planting in a ContainerReal unit · NOCN
You'll produce a simple design for planting a decorative container, considering plant suitability, colour, and texture. The unit covers preparation of materials and equipment, planting techniques, and maintenance practices for container gardening.

What you'll be able to do

  • Produce a simple design for planting a decorative container, considering colour, texture, and plant compatibility
  • Prepare the necessary materials and equipment for planting a decorative container, including compost, plants, and tools
  • Plant and maintain a decorative container, following best practices for watering, feeding, and pruning
Practical Floristry SkillsReal unit · NOCN
This unit introduces learners to floristry design principles including colour theory, balance, and harmony. You'll plan, prepare, and construct floral arrangements, then review their work to identify areas for improvement.

What you'll be able to do

  • Describe the principles of design in floristry
  • Plan and prepare effectively for the construction process of a floral arrangement
  • Construct a floral arrangement to a defined specification
  • Review their own work and identify areas for improvement
Prejudice and Discrimination AwarenessReal unit · NOCN
This unit develops learners' awareness of prejudice and discrimination by defining these concepts and exploring their impact on individuals and society. You'll understand how personal attitudes are formed and how they can contribute to prejudicial and discriminatory behaviours.

What you'll be able to do

  • Define the meaning of prejudice in a social context.
  • Define the meaning of discrimination in a social context.
  • Describe how attitudes are formed and how they can lead to prejudice and discrimination.
Prejudice and Discrimination AwarenessReal unit · NOCN
This unit provides learners with an understanding of prejudice and discrimination, including definitions, attitude formation, and potential consequences. You'll also explore the role of equality law in addressing these issues.

What you'll be able to do

  • Define prejudice and discrimination
  • Explain how attitudes are formed
  • Describe the potential consequences of prejudice and discrimination on individuals
  • Describe the potential consequences of prejudice and discrimination on society
  • Explain the need for Equality law in society
Prejudice and Discrimination AwarenessReal unit · NOCN
This unit develops learners' understanding of prejudice and discrimination, including definitions, forms, and manifestations in different settings. You'll explore how attitudes are formed and influenced by personal experiences and consider strategies to challenge prejudiced behaviour.

What you'll be able to do

  • Recognise and define the meaning of prejudice
  • Indicate and explain the meaning of discrimination
  • Demonstrate an awareness of how attitudes are formed and influenced
Preparation for Further Learning or EmploymentReal unit · NOCN
This unit helps learners prepare for further learning or employment by developing employment-related skills.

What you'll be able to do

  • Demonstrate knowledge of personal goals for learning or employment.
Prepare and Maintain a Salon EnvironmentReal unit · NOCN
This unit equips learners with knowledge of sterilisation and disinfection procedures essential for salon hygiene. You'll be able to prepare and maintain treatment areas safely and hygienically, following salon protocols before and after treatments.

What you'll be able to do

  • Explain the importance of sterilising and disinfecting tools and equipment in a salon environment, and describe the correct procedures to follow
  • Prepare a treatment area for a treatment safely, hygienically, and in accordance with salon procedures, ensuring all necessary equipment and materials are readily available
  • Demonstrate how to clear and clean a treatment area after treatment, disposing of waste appropriately and sanitising surfaces to maintain a hygienic environment
Prepare and Maintain the SalonReal unit · NOCN
You'll gain knowledge of salon hygiene practices, focusing on sterilisation and disinfection of tools and equipment. The unit covers preparing and maintaining treatment areas safely and hygienically in accordance with salon procedures.

What you'll be able to do

  • Explain the importance of sterilising and disinfecting tools and equipment in a salon environment.
  • Describe the correct procedures for sterilising and disinfecting different types of salon tools and equipment.
  • Explain how to prepare a treatment area safely and hygienically, following salon procedures.
  • Describe the steps involved in clearing and cleaning a treatment area after a treatment, adhering to hygiene and safety standards.
Prepare and Maintain the SalonReal unit · NOCN
This unit provides learners with knowledge of sterilisation and disinfection procedures in a salon environment. You'll prepare and maintain a treatment area safely and hygienically before and after treatments, complying with salon protocols.

What you'll be able to do

  • Explain the importance of sterilising and disinfecting tools and equipment in a salon environment, and describe the correct procedures
  • Prepare a treatment area for a treatment, ensuring it is safe, hygienic, and compliant with salon procedures
  • Clear and clean a treatment area effectively after a treatment, following established protocols
Prepare and Maintain the SalonReal unit · NOCN
You'll gain awareness of sterilisation and disinfection methods for tools and equipment in a salon. The unit covers preparing and maintaining treatment areas safely and hygienically, following salon procedures before and after treatments.

What you'll be able to do

  • Demonstrate an awareness of sterilising and disinfecting tools and equipment.
  • Demonstrate an awareness of how to prepare a treatment area for a treatment safely, hygienically and with regards to salon procedures.
  • Demonstrate an awareness of how to clear and clean a treatment area after treatment.
Preparing Goods for TransportReal unit · NOCN
This unit covers different methods of transporting goods and their advantages and disadvantages. You'll gain knowledge of selecting appropriate packaging, correctly packaging goods, and safely loading packaged goods onto transport vehicles.

What you'll be able to do

  • Know about the different methods of transporting goods, including road, rail, sea, and air.
  • Prepare goods for transport, including appropriate packaging and labelling to ensure safe delivery.
  • Safely and efficiently load packaged goods onto transport vehicles, following correct procedures and using appropriate equipment.
Preparing for Further Learning or EmploymentReal unit · NOCN
You'll explore personal challenges encountered when preparing for further learning or employment and strategies to overcome them. They will assess their own skills, strengths, and qualities in relation to career opportunities and develop plans for transitioning to the next stage of learning or work.

What you'll be able to do

  • Identify how to address personal challenges when preparing for further learning and employment.
  • Understand how own skills, strengths and qualities relate to a potential learning progression or career opportunity.
  • Describe how to plan for transition to the next stage of learning or work.
Preparing for a Recruitment InterviewReal unit · NOCN
You'll understand the importance of preparing for recruitment interviews by researching potential employers, dressing appropriately, and arriving on time. The unit also develops learners' ability to demonstrate confident communication and interview skills in simulated settings.

What you'll be able to do

  • Recognise the importance of being well-prepared for a recruitment interview
  • Demonstrate effective interviewee skills during a simulated recruitment interview
Preparing for a Recruitment InterviewReal unit · NOCN
You'll understand the importance of preparing for recruitment interviews by researching companies and roles. The unit develops effective verbal communication and interview skills through practical demonstration in a mock interview setting.

What you'll be able to do

  • Know about the importance of being prepared for a recruitment interview, including researching the company and role.
  • Demonstrate effective interviewee skills, including communication and body language.
Preparing for a Volunteer PlacementReal unit · NOCN
This unit equips learners to identify suitable volunteering roles matching their interests and skills. You'll understand the responsibilities and expectations of volunteers and prepare effectively for interviews with host organisations.

What you'll be able to do

  • Identify potential volunteering roles within host volunteering organisations that align with personal interests and skills
  • Understand the responsibilities and expectations associated with volunteering roles in host volunteering organisations
  • Prepare effectively for volunteering interviews, including researching the organisation and practicing interview techniques
Preparing for a Volunteer PlacementReal unit · NOCN
You'll develop an understanding of volunteering roles available in local organisations and the skills required for these roles. The unit also covers preparing for volunteering interviews, including researching organisations and interview techniques.

What you'll be able to do

  • Have an awareness of potential volunteering roles in local host volunteering organisations and the skills required
  • Have an awareness of how to prepare for volunteering interviews, including researching the organisation and preparing answers to common questions

Showing 200 of 318 units in this qualification.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

AdditionAdditionApply Basic Make-upApplying Fraction SkillsApplying Number, Addition and Subtraction SkillsArt AppreciationAsk and Respond to Questions and Make RequestsAsk and Respond to Questions and Make Requests

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
NOCN Entry Level Award in Preparing for Further Learning or Employment (Entry 3)
  • Assist in handling mail
  • Body Preparation in Ceramic Tile Manufacturing
  • Carry out and complete clean
  • Deal with customers face-to-face
  • Enable Volunteers to Learn in Groups
  • Foot Wiping
  • Handle customer information to enhance customer service
  • Make effective outbound telephone calls to customers
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Customer Service Associate

Your journey starts here, but where it goes is really up to you. We're here to support your ambitions, whether that's becoming a team leader, a deep subject matter expert, or even moving into other areas of the business. We believe in growing our own talent, and this role is a brilliant foundation for a rewarding career.

See the whole journey →

Showing 6 roles, drawn from 10 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Assist in handling mailBody Preparation in Ceramic Tile ManufacturingCarry out and complete cleanDeal with customers face-to-faceEnable Volunteers to Learn in GroupsFoot WipingHandle customer information to enhance customer serviceMake effective outbound telephone calls to customersModify dishes to meet the specific nutritional needs of individualsPlan, prepare and participate in Competitions in the Hair, Barbering, Beauty, Makeup and Nail SectorsPrepare for work in a craft ceramic environmentPrepare the working areas and assist senior staffPromote the benefits of activities to improve physical health and well-beingUnpack goods and materials for storage in food and drink operationsUse Digital CommunicationsUse electronic cash processing systems and equipmentUsing E-mail (Foundation)

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
AdditionEntry Level

Applied to your work in any of these jobs

Learners will gain foundational knowledge of addition, including symbols and vocabulary. They will accurately add single-digit numbers up to 20, check their answers, identify equivalent additions, and apply addition skills in practical situations.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Entry Level Award in Preparing for Further Learning or Employment (Entry 3)

155 units in this credential, in the order it lists them, awarded by NOCN.

  1. Addition
  2. Apply Basic Make-up
  3. Applying Fraction Skills
  4. Applying Number, Addition and Subtraction Skills
  5. Art Appreciation
  6. Ask and Respond to Questions and Make Requests

and 149 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.