How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Pearson Education Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Pearson Education Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Pearson Education Ltd.

More on studying for a qualification

01What it is

BTEC Specialist and Professional qualifications give learners the knowledge and skills they need to progress in the workplace.

These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Pearson Education Ltd. It does the teaching and the mapping. Pearson Education Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Leading and Managing People Real unit · Pearson Education Ltd
You'll develop effective communication skills, relationship-building techniques, and talent management strategies. The unit also covers coaching, mentoring, team motivation, and delegation to support successful team leadership and performance management.

What you'll be able to do

  • Communicate effectively with individuals and groups.
  • Build effective working relationships within a team and across an organisation.
  • Support the development of others through coaching and mentoring activities.
  • Manage talent effectively and monitor performance against agreed objectives.
  • Develop, build and motivate teams by utilising individual and team strengths.
  • Delegate tasks and responsibilities effectively to ensure delivery through others.
Managing Operations and Finance Real unit · Pearson Education Ltd
You'll learn to contribute to strategic planning by analysing operational data, creating operational plans aligned with organisational objectives, and managing change. The unit also covers commercial awareness and financial reporting to identify and maximise business opportunities.

What you'll be able to do

  • Contribute to the strategic plan by providing operational insights and create operational plans that align with organisational objectives and resources
  • Support, manage, and communicate change effectively by identifying potential barriers, developing strategies to overcome them, and engaging stakeholders
  • Demonstrate commercial awareness by identifying and maximising new opportunities for the organisation, considering market trends and competitive landscape
  • Produce reports and provide management information based on the collation, analysis, and interpretation of data, using appropriate tools and techniques
  • Monitor budgets, provide financial reports, and consider the financial implications of decisions, ensuring responsible financial management and compliance
Managing Own Performance Real unit · Pearson Education Ltd
You'll reflect on their own performance and working style to identify personal development needs and create a personal development plan with SMART goals. The unit also covers effective time management and prioritisation techniques to improve work efficiency.

What you'll be able to do

  • Reflect on own performance, working style, and personal development needs, identifying strengths, weaknesses, and areas for improvement
  • Create a personal development plan with specific, measurable, achievable, relevant, and time-bound (SMART) goals, outlining actions and resources required
  • Use time management and prioritisation techniques effectively to manage workload, meet deadlines, and achieve objectives
Managing Projects Real unit · Pearson Education Ltd
This unit develops skills in planning, monitoring, and managing projects using appropriate methodologies and tools. You'll be able to define objectives, manage risks, track progress, and evaluate project outcomes against initial plans.

What you'll be able to do

  • Plan a project by defining objectives, scope, deliverables, timelines, and resources, using appropriate project management methodologies
  • Monitor project progress, identifying potential risks and developing mitigation strategies to minimise their impact on project outcomes
  • Use relevant project management tools and techniques to track progress, manage resources, and communicate with stakeholders effectively
  • Evaluate the outcomes of a project against the original objectives, identifying lessons learned and making recommendations for future projects
Principles of Communication and Relationship Management Real unit · Pearson Education Ltd
You'll study communication techniques, interpersonal skills, and approaches to managing relationships with partners, stakeholders, and suppliers. The unit also covers negotiation, influencing, and effective communication strategies within business contexts.

What you'll be able to do

  • Understand considerations when applying appropriate communication techniques in different business contexts.
  • Understand how to apply interpersonal skills effectively in relationship management to build rapport and trust.
  • Understand different approaches to partner, stakeholder and supplier relationship management to foster collaboration and mutual benefit.
  • Understand approaches to negotiation, influencing and effective networking to achieve desired outcomes.
  • Understand approaches to conflict management to resolve disputes and maintain positive working relationships.
Principles of Leadership Real unit · Pearson Education Ltd
You'll explore different leadership theories and styles, leadership within various organisational structures, delegation techniques, motivation methods, and the impact of organisational culture. The unit supports understanding of effective leadership practices.

What you'll be able to do

  • Understand different leadership theories and styles, including their strengths and weaknesses
  • Understand how to lead teams effectively in different types of organisational structure, such as hierarchical, matrix, and flat structures
  • Understand how to achieve results through effective delegation, including selecting the right people and providing appropriate support
  • Understand how to motivate and support individuals to improve their performance, using techniques such as feedback, coaching, and mentoring
  • Understand the impact of organisational culture on leadership, and how to adapt leadership style to different cultural contexts
Principles of Management Information and Systems Real unit · Pearson Education Ltd
This unit provides knowledge of data analysis, data management, management systems, and the use of financial information in organisations. You'll understand how management information and systems support operational and strategic decision-making.

What you'll be able to do

  • Understand how data is analysed in organisational contexts to inform decision-making.
  • Understand how data is managed effectively in organisations to ensure accuracy, security and accessibility.
  • Understand the role of management systems and processes in supporting organisational efficiency and effectiveness.
  • Understand the use of financial information in organisations for budgeting, forecasting and performance monitoring.
  • Understand how management information and systems support operational management in achieving organisational goals.
Principles of Operational Planning and Change Management Real unit · Pearson Education Ltd
This unit covers operational management approaches and models, business development tools, total quality management principles, and operational business planning techniques. You'll develop the ability to analyse and evaluate these concepts to support effective organisational decision-making and change management.

What you'll be able to do

  • Understand the use of operational management approaches and models within an organisation.
  • Understand the purpose and importance of business development tools in achieving organisational objectives.
  • Understand different approaches to total quality management and their application in improving organisational performance.
  • Understand the use of operational business planning techniques to support effective decision-making.
  • Understand how to initiate and manage change effectively within an operational environment.
Principles of Personal Effectiveness in Management/Leadership Real unit · Pearson Education Ltd
This unit provides an understanding of professionalism, ethical conduct, and professional standards in management and leadership roles. You'll develop skills and attributes for personal effectiveness, self-management, and performance improvement in the workplace.

What you'll be able to do

  • Understand professionalism and its importance in management and leadership roles, including ethical conduct and maintaining professional standards
  • Understand how to develop and demonstrate skills and attributes that contribute to personal effectiveness at work, such as communication, problem-solving, and decision-making
  • Understand how to manage self and personal performance effectively in the workplace, including time management, stress management, and self-motivation
  • Understand how to manage personal and professional development in the workplace, including identifying learning needs, setting goals, and seeking opportunities for growth
Principles of Project Management Real unit · Pearson Education Ltd
This unit covers the key stages of project management, including project setup, planning, use of management tools and techniques, process management, and risk management. You'll gain the knowledge to manage projects effectively and deliver quality outcomes.

What you'll be able to do

  • Understand how to set up and manage a project effectively from initiation to completion.
  • Understand the use of project management tools and techniques to plan, execute and control projects.
  • Understand the role of process management in delivering quality outcomes that meet project requirements.
  • Understand how to apply approaches to risk management to identify, assess and mitigate potential project risks.
Principles of Recruiting, Managing and Developing High-performing Teams Real unit · Pearson Education Ltd
This unit explores recruitment strategies, management of virtual and remote teams, performance management techniques, talent management models, and development of high-performing teams. You'll understand how to build effective teams and manage diverse working arrangements.

What you'll be able to do

  • Understand how to recruit people effectively to build successful teams.
  • Understand how to manage virtual and remotely working teams to maximise productivity and engagement.
  • Understand how to use performance management techniques to improve individual and team performance.
  • Understand how to implement talent management models to identify and develop high-potential employees.
  • Understand how to develop high-performing teams that achieve organisational goals.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Secure Additional Finance for Organizational Activities

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 222 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Operations Finance Manager

This work can lead to senior roles in finance or operations, such as CFO or COO, or a combined role covering both.

See the whole journey
05The credits

The credits, and who awards them

Level 5 credits are regulated, and they are awarded by Pearson Education Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Leading and Managing PeopleManaging Operations and FinanceManaging Own PerformanceManaging ProjectsPrinciples of Communication and Relationship ManagementPrinciples of LeadershipPrinciples of Management Information and SystemsPrinciples of Operational Planning and Change Management

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Navigator The Navigator · your what-if tutor Illustration
The Navigator Your plan for “Managing Projects” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring your own plan Create

    For “Managing Projects” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Managing Operations and Finance” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Principles of Management Information and Systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

  • Lead it Apply

    “Leading and Managing People” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Leading and Managing People, one of this qualification's own units.

Leading and Managing People Level 5

Applied to your work in any of these jobs

Learners will develop effective communication skills, relationship-building techniques, and talent management strategies. The unit also covers coaching, mentoring, team motivation, and delegation to support successful team leadership and performance management.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Pearson BTEC Level 5 Diploma for Managers and Leaders

11 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.

  1. Leading and Managing People
  2. Managing Operations and Finance
  3. Managing Own Performance
  4. Managing Projects
  5. Principles of Communication and Relationship Management
  6. Principles of Leadership

and 5 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.