What you'll be able to do

• Understand the theoretical background to person-centred interactive training
• Plan person-centred interactive training sessions to enhance whole team performance
• Lead person-centred interactive training sessions in situ
• Provide support to improve the performance of others

What you'll be able to do

• Access relevant members of staff to support their needs in a new setting.
• Access relevant resources to support their needs in a new setting.
• Locate relevant locations to support their needs in a new setting.
• Be safe on site, including understanding health and safety procedures and emergency protocols.

What you'll be able to do

• Demonstrate the ability to complete a job application form accurately.
• Show competence in presenting oneself appropriately for a job interview.
• Understand the importance of providing truthful information when applying for a job.

What you'll be able to do

• Prepare a job application that meets employer requirements
• Prepare a CV that accurately reflects skills and experience

What you'll be able to do

• Identify a range of household tasks
• Differentiate between household tasks they can do for themselves and those where they need support
• Carry out identified household tasks

What you'll be able to do

• Participate effectively as part of a group
• Demonstrate respect for the opinions and contributions of others within a group

What you'll be able to do

• Find out about different career options available
• Assess career options based on personal skills and interests
• Plan goals for a future career path

What you'll be able to do

• Use written communication methods effectively in a work context.
• Use oral communication methods effectively in a work context.

What you'll be able to do

• Confirm the requirements of a given task
• Complete a task according to the specified requirements
• Review a completed task to ensure it meets the required standards

What you'll be able to do

• Confirm the requirements of a given workplace task
• Complete a workplace task according to the specified requirements
• Review the completed workplace task, identifying areas for improvement

What you'll be able to do

• Present self appropriately in a work setting, demonstrating professional behaviour.
• Conduct self appropriately in a work setting, adhering to workplace expectations.

What you'll be able to do

• Conduct yourself appropriately in a work setting, demonstrating professional behaviour.
• Review and evaluate your own conduct in a work setting, identifying areas for improvement.

What you'll be able to do

• Provide assistance to contribute to the completion of assigned tasks

What you'll be able to do

• Participate actively in activities that contribute positively to the community.
• Assess and reflect on own contribution to the community, considering its impact and effectiveness.

What you'll be able to do

• Engage actively and appropriately in workplace activities and tasks

What you'll be able to do

• Understand the principles of good customer service
• Demonstrate the ability to interact effectively with customers
• Demonstrate the ability to perform common customer service tasks

What you'll be able to do

• Communicate clearly and effectively about a work-related problem to relevant individuals.
• Seek and obtain appropriate help and support in resolving work-related problems.
• Identify a range of possible solutions to address a specific work-related problem.
• Select the most appropriate solution to a work-related problem, based on a considered evaluation of available options.

What you'll be able to do

• Arrive at a suitable solution to an identified problem or issue
• Apply a chosen strategy to address a problem or issue effectively

What you'll be able to do

• Use digital skills to effectively handle information in everyday life outside of the work environment.
• Create and edit digital content for personal use outside of the work environment.
• Use digital skills to communicate effectively with others outside of the work environment.
• Go online and use digital devices safely and responsibly in non-work related contexts.
• Respond appropriately to technical problems encountered when using digital devices outside of the work environment.

What you'll be able to do

• Utilise digital skills to locate and manage work-related information effectively.
• Create new digital content and edit existing digital content for specific work-related purposes.
• Use digital skills to communicate effectively with colleagues and other stakeholders in a work context.
• Work online and use digital devices safely, securely and responsibly, adhering to organisational policies and procedures in a work context.
• Identify and respond appropriately to common technical problems encountered when using digital devices and online systems.

What you'll be able to do

• Know when they are likely to need support in various situations.
• Request support from appropriate sources, clearly communicating their needs.
• Make informed choices about their own support, considering different options.
• Give clear instructions to people providing support, ensuring their needs are met.
• Ask for support to be adjusted if it is not meeting their needs effectively.
• Know how support can benefit them, improving their independence and quality of life.

What you'll be able to do

• Identify and describe own support needs in the workplace.
• Request appropriate support from relevant individuals in the workplace.
• Give clear and concise instructions to individuals providing support in the workplace.
• Make effective use of the support provided in the workplace to complete tasks.
• Request adjustments to the support provided based on changing needs or circumstances.

What you'll be able to do

• Identify the key characteristics and qualities that contribute to the success of an entrepreneur.
• Recognise the factors that contribute to a successful entrepreneurial venture.
• Evaluate your own skills, qualities, and experience to determine your suitability for enterprise.
• Assess your own strengths and weaknesses in relation to the demands of starting and running a business.

What you'll be able to do

• Discuss ideas for an enterprise activity, considering their feasibility and potential benefits.
• Select an enterprise idea based on its potential for success and alignment with personal interests.
• Present an idea for an enterprise activity to others, clearly communicating its purpose, benefits, and potential challenges.

What you'll be able to do

• Describe aspects of working life, including expectations and responsibilities
• Identify different areas of work and associated roles

What you'll be able to do

• Identify various sources of information about available job opportunities.
• Demonstrate the ability to search for job vacancies using different methods.
• Recognise the key requirements and responsibilities of different job roles.
• Assess personal skills and interests to determine suitable job options.

What you'll be able to do

• Demonstrate the ability to follow instructions accurately

What you'll be able to do

• Carry out financial transactions accurately
• Keep money safe and secure in different situations
• Access own money using appropriate methods

What you'll be able to do

• Identify roles and responsibilities related to health and safety within the workplace
• Recognise common workplace hazards
• Apply methods to control risks associated with identified workplace hazards
• Describe the procedures for responding to accidents in the workplace
• Describe the procedures for responding to incidents in the workplace

What you'll be able to do

• Know about the principles of healthy eating and a balanced diet.
• Assess own eating habits, identifying areas for improvement.
• Make healthy choices in relation to diet, selecting nutritious food and drink options.

What you'll be able to do

• Identify their likes, dislikes and interests in relation to learning
• Identify the support they need to achieve their learning goals
• Identify the skills they already have
• Identify the skills they would like to develop
• Identify in what circumstances they learn best
• Identify their own strengths and weaknesses

What you'll be able to do

• Plan journeys, considering factors such as route, time, and cost.
• Travel safely, adhering to relevant safety guidelines and procedures.
• Know what to do when a journey does not go according to plan, including seeking assistance and adapting to unexpected situations.

What you'll be able to do

• Prepare effectively for an interview by researching the organisation and the role.
• Identify appropriate questions to ask the interviewer.
• Plan the logistics of attending the interview, including travel arrangements and timings.
• Plan how to present yourself professionally and appropriately at the interview.
• Present yourself positively and confidently during the interview.
• Communicate your skills, experience, and suitability for the role effectively.
• Review your performance in the interview, identifying areas of strength and areas for improvement.
• Reflect on the feedback received and use it to enhance future interview performance.

What you'll be able to do

• Know the key aspects of self-employment
• Plan for self-employment effectively
• Manage income and expenditure in self-employment

What you'll be able to do

• Keep safe while using the internet.
• Inform a trusted adult or responsible person when they feel unsafe or upset by something they encounter online.
• Demonstrate positive and responsible behaviour when interacting with others online.

What you'll be able to do

• Communicate their own likes and dislikes about learning activities
• Identify their own strengths in relation to learning
• Identify their own areas for development in relation to learning
• Express their preferences about how they learn most effectively
• Indicate their own support needs to facilitate learning

What you'll be able to do

• Identify strategies to support own mental wellbeing.
• Implement strategies to support own mental wellbeing.
• Cope in different situations using appropriate strategies.
• Identify sources of support for mental wellbeing.
• Access sources of support for mental wellbeing.

What you'll be able to do

• Carry out key household tasks safely and effectively
• Know about the support available for helping people to live as independently as possible

What you'll be able to do

• Communicate their learning preferences to others, such as tutors or support staff.
• Find out about different learning options that are available to them.
• Know the factors to take into account when selecting learning activities, such as their interests, skills, and learning style.
• Know about making compromises when choosing learning options, understanding that not all preferences can always be met.
• Make informed choices about what they learn, based on their understanding of their own needs and the available options.

What you'll be able to do

• Communicate their need for support to relevant individuals
• Know where they can access different types of support services
• Work effectively with providers of support to achieve desired outcomes
• Communicate their satisfaction or dissatisfaction with the support being provided, using appropriate methods

What you'll be able to do

• Recognise the options available to them in a given situation
• Seek support from appropriate sources to help them make a choice
• Take relevant factors into account when making choices, such as personal preferences and potential consequences
• Select the most appropriate option based on their assessment of the available choices
• Recognise the consequences of their choices, both positive and negative

What you'll be able to do

• Prepare for a work placement by understanding the organisation, role, and expectations.
• Identify any necessary equipment or resources required for the placement.
• Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for the work placement.
• Monitor progress towards achieving the set goals throughout the placement.
• Review the work placement experience, evaluating the achievement of set goals.
• Reflect on the skills and knowledge gained during the placement and identify areas for further development.

What you'll be able to do

• Identify income and expenditure
• Recognise potential threats to own money management
• Identify sources of help in managing money

What you'll be able to do

• Communicate your own wants, needs, and views clearly and respectfully to others during a negotiation.
• Express your position confidently and assertively.
• Respond appropriately to the objections or queries raised by others during a negotiation.
• Address concerns and provide reasoned explanations for your position.
• Discuss the wants, needs, and views of others involved in the negotiation process.
• Listen actively and empathetically to understand different perspectives.
• Suggest potential ways forward at the end of a negotiation process, aiming for a mutually acceptable outcome.
• Propose compromises and solutions that address the needs of all parties involved.

What you'll be able to do

• Select appropriate numeracy skills relevant to a specific task or situation in a work context.
• Identify the required calculations or measurements needed.
• Apply appropriate numeracy skills accurately and efficiently in a work context.
• Perform calculations, measurements, or data analysis using relevant techniques.
• Use the results obtained from applying numeracy skills to inform decision-making in a work context.
• Interpret and present numerical data effectively to colleagues or clients.

What you'll be able to do

• Identify methods to keep safe within their own home environment
• Apply strategies to maintain personal safety within their own home
• Identify methods to keep safe when in the community
• Apply strategies to maintain personal safety when in the community
• Recognise individuals who can provide assistance if they feel unsafe
• Describe the role of different people who can help if they feel unsafe

What you'll be able to do

• Know about potential work and living situations that are available to them.
• Express preferences clearly between different options for the future, including work, living arrangements, and leisure activities.
• Know what skills they need to support their progress towards their chosen goals.
• Work on developing relevant skills to help them to progress towards their future aspirations.
• Know some of the changes that will take place when they progress to new situations or environments.
• Know the support they will need to progress successfully and how to access it.

What you'll be able to do

• Present information about oneself effectively and appropriately to a potential employer.

What you'll be able to do

• Identify what constitutes achievement in relation to their own targets or goals
• Communicate information about their achievements to others

What you'll be able to do

• Reflect on how well current support arrangements are meeting individual needs
• Recognise when support needs have changed, requiring adjustments to be made
• Understand the benefits of being actively involved in setting up and managing a personal support package

What you'll be able to do

• Understand how the skills and knowledge being developed are contributing to progress towards aims, goals or targets
• Recognise in which aspects of their programme progress has been made and where progress has been limited
• Identify factors that may be hindering progress
• Respond positively and constructively to feedback from others

What you'll be able to do

• Review own progress towards pre-defined employment goals
• Respond positively to feedback received from others regarding progress towards employment
• Identify realistic next steps towards achieving own employment goals

What you'll be able to do

• Understand their rights as an individual.
• Understand their responsibilities as an individual.
• Understand the relationship and connection between rights and responsibilities.

What you'll be able to do

• Identify and explore various job vacancy sources
• Utilise different methods to find out about job vacancies
• Take a proactive approach to job searching, including networking and direct applications

What you'll be able to do

• Demonstrate good time-keeping in a work-related context
• Organise tasks and resources effectively in a work environment
• Manage own feelings and behaviours appropriately in the workplace
• Review and evaluate own self-management skills, identifying areas for improvement

What you'll be able to do

• Say what they think and feel in a clear and respectful manner.
• State choices and express preferences confidently.
• Make requests and suggestions appropriately.
• Challenge others respectfully and constructively.

What you'll be able to do

• Recognise and describe the characteristics that make them an individual
• Identify their own personal strengths and weaknesses
• Express their individual identity through appropriate means
• Communicate their personal preferences and opinions

What you'll be able to do

• Know the purpose of setting targets in personal development
• Negotiate personal targets with relevant individuals
• Negotiate realistic and achievable dates for target completion
• Understand their own targets and how they contribute to personal goals

What you'll be able to do

• Engage in the process of setting work-related targets
• Identify their own work-related targets

What you'll be able to do

• Set a personal target relating to work, ensuring it is specific, measurable, achievable, relevant, and time-bound (SMART)
• Monitor and review progress towards a personal target, identifying any challenges and adjustments needed

What you'll be able to do

• Select appropriate solutions to a defined work-related problem or issue, justifying the choice based on relevant criteria.
• Apply a chosen strategy to address a work-related problem or issue, monitoring progress and making adjustments as necessary.

What you'll be able to do

• Express thoughts and feelings clearly and appropriately
• Make choices and express preferences confidently
• Formulate and make requests effectively
• Formulate and ask questions to gain information and understanding

What you'll be able to do

• Identify the key people involved in their learning experience
• Recognise their new surroundings in the learning environment
• Understand that they are starting a new learning experience
• Respond appropriately to a new learning experience

What you'll be able to do

• Know why they are starting a new learning experience and what they hope to achieve.
• Know how their time in the setting will be structured, including timetables and activities.
• Apply existing skills in a new context, adapting their knowledge and abilities to different situations.
• Interact with peers in a new context, building relationships and working collaboratively.
• Review the new experience, reflecting on what they have learned and how they have developed.

What you'll be able to do

• Know why they are starting a new learning experience and its potential benefits
• Apply existing skills effectively within the new learning experience
• Know how their time will be structured to enable them to learn effectively
• Interact positively with their peers in the new learning experience
• Review the new learning experience and identify areas for improvement

What you'll be able to do

• Select a suitable form of exercise based on personal preferences and capabilities
• Prepare themselves appropriately for exercise, including warm-up activities
• Engage in the chosen exercise safely and effectively

What you'll be able to do

• Manage own time effectively whilst undertaking work or study activities.
• Review own time management skills and identify areas for improvement.

What you'll be able to do

• Know about different types of relationship, including family, friends, and romantic relationships
• Communicate effectively in relationships, using appropriate language and behaviour
• Respond appropriately to others in relationships, showing empathy and respect

What you'll be able to do

• Express own wishes and goals in relation to employment clearly and concisely.
• Identify relevant prior experiences of work and/or the workplace, including both paid and unpaid roles.
• Identify own strengths and weaknesses in relation to employment, providing specific examples.
• Identify key support needs in relation to employment, such as training or mentoring.
• Contribute to own development plan, setting realistic and achievable goals.

What you'll be able to do

• Recognise the benefits of working, including personal and financial advantages.
• Identify different ways of working, such as full-time, part-time, and self-employment.
• Identify different areas of work and sectors of employment.
• Identify and utilise sources of information, advice, and guidance about work opportunities and career paths.

What you'll be able to do

• Pay for items using appropriate methods
• Keep means of payment safe and secure
• Access own money using appropriate methods

What you'll be able to do

• Find out about social and leisure facilities within the community using available resources.
• Access facilities within the community safely and appropriately.
• Use social and leisure facilities in accordance with their rules and guidelines.
• Express opinions about social and leisure facilities in the community in a respectful manner.

What you'll be able to do

• Select appropriate tools or equipment for specific tasks associated with a designated job role.
• Use the selected tools or equipment safely and effectively to complete workplace tasks to the required standard.
• Deal with tools or equipment responsibly after use, including cleaning, storing, and reporting any faults.

What you'll be able to do

• Identify potential risks and hazards present in a work environment.
• Reduce the risk of harm to themselves and others in the workplace.
• Deal with low-risk hazards appropriately in the workplace environment.

What you'll be able to do

• Contribute to planning activities as part of a team, sharing ideas and agreeing on objectives and strategies.
• Work positively as a member of a team, supporting colleagues, communicating effectively, and contributing to a positive team environment.
• Review own performance as a member of a team, identifying strengths and areas for improvement, and seeking feedback from colleagues.

What you'll be able to do

• Work positively and constructively with colleagues to achieve shared goals.

What you'll be able to do

• Demonstrate effective communication skills when interacting with customers.
• Show the ability to respond appropriately to customer enquiries and requests.
• Understand the importance of providing good customer service.

What you'll be able to do

• Identify and recognise colleagues in the workplace
• Interact with colleagues in a professional and respectful manner