How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer BIIAB has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and BIIAB awards. A qualified assessor at the centre judges your evidence, and the certificate comes from BIIAB.

More on studying for a qualification

01What it is

This qualification allows learners to develop skills in business improvement techniques. It is aimed at individuals working in an engineering environment who are responsible for improving processes and productivity. Successful candidates will gain competence in areas such as statistical process control and Six Sigma process mapping.

These are the units BIIAB registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with BIIAB. It does the teaching and the mapping. BIIAB sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Analysing and selecting parts for improvement Real unit · BIIAB
You'll analyse and select parts for improvement by assessing performance, cost, and reliability. They will justify selection criteria and identify potential enhancements based on their comprehensive analysis.

What you'll be able to do

  • Analyse parts to identify areas for improvement, considering factors such as performance, cost, and reliability
  • Select appropriate parts for improvement based on the analysis, justifying the selection criteria and potential benefits
  • Understand the methods used to analyse parts for improvement
  • Understand the criteria used to select parts for improvement
Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_ Real unit · BIIAB
You'll apply Policy Deployment (Hoshin Kanri) principles to align organisational activities with strategic goals. They will develop action plans, monitor progress, and make adjustments to achieve defined policy objectives within a business context.

What you'll be able to do

  • Apply Policy Deployment (Hoshin Kanri, quality operating systems, business plan deployment) within a relevant context
  • Demonstrate knowledge of how to apply Policy Deployment (Hoshin Kanri, quality operating systems, business plan deployment) and its benefits
Applying Six Sigma methodology to a project Real unit · BIIAB
This unit covers the application of Six Sigma methodology to projects, including planning, implementation, monitoring, and evaluation. You'll understand key principles and use Six Sigma tools to identify areas for improvement.

What you'll be able to do

  • Apply Six Sigma methodology to a project to achieve specific goals
  • Plan a project using Six Sigma methodology
  • Implement Six Sigma methodology within a project team
Applying Six Sigma metrics to a project Real unit · BIIAB
You'll apply Six Sigma metrics to projects by selecting appropriate measures, collecting relevant data, and documenting their application. The unit covers factors influencing metric selection and the use of Six Sigma to improve project outcomes.

What you'll be able to do

  • Apply Six Sigma metrics to a project in accordance with established procedures
  • Select appropriate Six Sigma metrics for a project
  • Interpret Six Sigma metrics data within a project context
Applying basic statistical analysis Real unit · BIIAB
It teaches you to apply basic statistical analysis techniques to relevant data sets. You'll select appropriate methods, analyse data, present results clearly, and understand the purpose, application, and limitations of basic statistical tools.

What you'll be able to do

  • Apply basic statistical analysis techniques to relevant data sets
  • Demonstrate knowledge of how to apply basic statistical analysis and interpret the results
Applying continuous improvement techniques _Kaizen_ Real unit · BIIAB
You'll apply continuous improvement (Kaizen) techniques to processes or systems. They will identify areas for improvement, implement incremental changes, eliminate waste, and improve efficiency using Kaizen principles.

What you'll be able to do

  • Apply continuous improvement techniques (Kaizen) to enhance processes and systems
  • Implement Kaizen principles to identify and eliminate waste, improve efficiency, and reduce costs
  • Understand the principles and methodologies of continuous improvement techniques (Kaizen)
  • Understand how to apply Kaizen in a practical setting to achieve measurable improvements
Applying failure modes and effects analysis _FMEA_ Real unit · BIIAB
This unit covers the application of Failure Modes and Effects Analysis (FMEA) to identify potential failures in processes or systems. You'll evaluate failure modes, determine risk priority numbers, and understand the documentation and importance of FMEA.

What you'll be able to do

  • Apply failure modes and effects analysis (FMEA) to identify potential failures and their impact
  • Apply failure modes and effects analysis (FMEA), including the process and documentation requirements
Applying flow process analysis Real unit · BIIAB
It teaches you to conduct flow process analysis on selected processes using appropriate tools. You'll document current states, identify improvement areas, and propose and implement changes to enhance process efficiency.

What you'll be able to do

  • Apply flow process analysis techniques in a practical context
  • Apply flow process analysis, including the tools and methods used
Applying hypothesis testing Real unit · BIIAB
It teaches you to apply hypothesis testing techniques to analyse data and test specific claims or assumptions. You'll formulate hypotheses, collect data, apply tests, and interpret results to draw valid conclusions.

What you'll be able to do

  • Apply hypothesis testing to analyse data and draw valid conclusions
  • Apply hypothesis testing, including the different types of tests and their appropriate use
Applying lead time analysis Real unit · BIIAB
You'll apply lead time analysis to specified processes by calculating individual and total lead times. They will identify bottlenecks, evaluate reduction opportunities, and propose improvements to optimise process flow.

What you'll be able to do

  • Apply lead time analysis to identify and quantify the time required for each step in a process
  • Analyse lead time data to identify bottlenecks and areas for improvement
  • Understand the principles and techniques of lead time analysis
  • Understand how to use lead time analysis to optimise processes and reduce overall lead time
Applying mistake/error proofing _Poka Yoke_ Real unit · BIIAB
You'll apply mistake/error proofing (Poka Yoke) techniques to prevent errors within processes or systems. They will identify suitable areas for application, implement Poka Yoke methods, and evaluate their effectiveness in error reduction.

What you'll be able to do

  • Apply mistake/error proofing (Poka Yoke) techniques to prevent errors in a process or system
  • Demonstrate knowledge of how to apply mistake/error proofing (Poka Yoke) and its principles
Applying set-up reduction techniques Real unit · BIIAB
You'll apply set-up reduction techniques to improve efficiency and reduce waste in processes. They will analyse current set-up procedures, implement reduction methods, and evaluate their impact on process performance.

What you'll be able to do

  • Apply set-up reduction techniques to improve efficiency and reduce waste
  • Apply set-up reduction techniques, including the principles and methods involved
Applying total productive maintenance _TPM_ Real unit · BIIAB
This unit covers the application of Total Productive Maintenance (TPM) principles to improve equipment effectiveness. You'll apply TPM practices, implement techniques, and monitor their impact on equipment performance within an organisation.

What you'll be able to do

  • Apply total productive maintenance (TPM) principles and practices to improve equipment effectiveness.
  • Understand the concepts and implementation of total productive maintenance (TPM).
Applying value management _value engineering and value analysis_ Real unit · BIIAB
It teaches you to apply value management techniques, including value engineering and value analysis, to improve processes or products. You'll identify areas for improvement, propose solutions, and evaluate their feasibility and impact.

What you'll be able to do

  • Apply value management techniques, including value engineering and value analysis, to improve processes or products.
  • Understand the principles and methodologies of value management, value engineering, and value analysis.
Applying workplace organisation techniques Real unit · BIIAB
You'll apply workplace organisation techniques to enhance efficiency and safety in a specified area. The unit covers selecting appropriate methods, implementing them, and evaluating their impact on workplace performance.

What you'll be able to do

  • Apply workplace organisation techniques to improve efficiency and safety
  • Select appropriate workplace organisation techniques for a given situation
  • Implement and maintain workplace organisation techniques
Carrying out Six Sigma process mapping Real unit · BIIAB
You'll develop the ability to construct Six Sigma process maps to visually represent processes. They will analyse these maps to identify inefficiencies, document findings, and understand the purpose and benefits of Six Sigma process mapping.

What you'll be able to do

  • Carry out Six Sigma process mapping to identify and analyse process inefficiencies
  • Carry out Six Sigma process mapping, including the use of appropriate tools and techniques for process visualisation and analysis
Carrying out capability studies Real unit · BIIAB
You'll carry out capability studies on selected processes or systems by collecting and analysing data to assess performance. They will interpret results and document the study process to understand the purpose and benefits of capability studies.

What you'll be able to do

  • Carry out capability studies to assess the performance of a process or system.
  • Understand the methods and techniques used in carrying out capability studies.
Carrying out measurement systems analysis _MSA_ Real unit · BIIAB
You'll carry out measurement systems analysis (MSA) using appropriate statistical techniques. They will interpret MSA results to assess measurement system acceptability and document the process, demonstrating an understanding of MSA principles and importance.

What you'll be able to do

  • Carry out measurement systems analysis (MSA) using appropriate techniques and tools.
  • Understand the principles and procedures for carrying out measurement systems analysis (MSA).
Carrying out problem solving activities Real unit · BIIAB
You'll learn to carry out structured problem-solving activities using recognised methodologies. They will analyse problems, generate and evaluate solutions, and implement chosen solutions while understanding the problem-solving process.

What you'll be able to do

  • Carry out problem solving activities in a structured and effective manner
  • Demonstrate knowledge of the processes and techniques involved in carrying out problem solving activities
Carrying out statistical process control _SPC_ procedures Real unit · BIIAB
You'll learn to carry out statistical process control (SPC) procedures, including data collection, application of SPC techniques, and interpretation of SPC charts. They will be able to identify process variations and take corrective actions based on SPC analysis.

What you'll be able to do

  • Carry out statistical process control (SPC) procedures in accordance with established guidelines and standards
  • Correctly carry out statistical process control (SPC) procedures, including data collection, analysis, and interpretation
Carrying out value stream mapping _VSM_ Real unit · BIIAB
It teaches you to carry out value stream mapping (VSM) to visualise and analyse material and information flow in processes. You'll identify waste, bottlenecks, and inefficiencies, and propose improvements to enhance process efficiency.

What you'll be able to do

  • Carry out value stream mapping (VSM) to visualise and analyse the flow of materials and information in a process
  • Identify areas for improvement in the value stream based on the VSM analysis
  • Understand the principles and techniques of value stream mapping (VSM)
  • Understand how to interpret and use value stream maps to identify opportunities for improvement
Complying with statutory regulations and organisational safety requirements Real unit · BIIAB
This unit ensures learners understand and comply with statutory regulations and organisational safety requirements in the workplace. You'll demonstrate compliance with relevant legislation, follow safety procedures, and report hazards and incidents appropriately.

What you'll be able to do

  • Comply with all relevant statutory regulations and organisational safety requirements in the workplace
  • Comply with statutory regulations and organisational safety requirements, including identifying and mitigating potential hazards
Creating flexible production and manpower systems Real unit · BIIAB
It teaches you to create flexible production and manpower systems that meet specified output and staffing requirements. You'll design systems adaptable to changing demands and document operational parametres.

What you'll be able to do

  • Create flexible production systems that meet specified requirements
  • Create flexible manpower systems that meet specified requirements
  • Know the principles of creating flexible production systems
  • Know the principles of creating flexible manpower systems
Creating standard operating procedures _SOP_ Real unit · BIIAB
You'll create clear and concise standard operating procedures (SOPs) for identified processes. The unit covers the purpose, benefits, key elements, and approval process of SOPs to ensure effective development and implementation.

What you'll be able to do

  • Create standard operating procedures (SOP) that are clear, concise and easy to follow
  • Create standard operating procedures (SOP), including the structure, content and approval process
Developing visual management systems Real unit · BIIAB
It teaches you to develop, implement, and evaluate visual management systems within a specified workplace area. You'll gain knowledge of designing effective systems and applying them to improve workplace efficiency.

What you'll be able to do

  • Develop visual management systems to improve workplace efficiency
  • Design effective visual management systems
  • Implement visual management systems in a workplace environment
Leading effective teams Real unit · BIIAB
This unit equips learners with skills to lead effective teams by providing direction, motivation, and support. You'll foster collabouration, establish communication strategies, and apply problem-solving to achieve team goals.

What you'll be able to do

  • Lead effective teams by providing direction, motivation, and support
  • Implement strategies to foster collaboration, communication, and problem-solving within a team
  • Understand the principles of effective team leadership
  • Understand how to motivate and support team members to achieve common goals
Producing a characteristic selection matrix Real unit · BIIAB
This unit provides learners with the skills to produce a characteristic selection matrix based on specified criteria and data. You'll ensure adherence to industry standards and document the matrix creation process, including data sources and assumptions.

What you'll be able to do

  • Produce a characteristic selection matrix in accordance with industry standards and organisational procedures.
  • Understand the processes involved in producing a characteristic selection matrix.
Producing multi-variance charts Real unit · BIIAB
This unit equips learners with the skills to produce multi-variance charts using appropriate tools and software. You'll collect data, construct charts, analyse trends and patterns, and present findings to support data-driven decision-making.

What you'll be able to do

  • Produce multi-variance charts to analyse data and identify trends
  • Demonstrate knowledge of how to produce multi-variance charts and interpret the information they provide
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Apply Total Productive Maintenance (TPM)

    Standard
  • Apply continuous improvement techniques in the workplace

    Standard
  • Apply total productive maintenance (TPM) in food and drink operations

    Standard
  • Applying Basic Statistics to the Laboratory Measurement Process

    Standard
  • Applying Continuous Improvement Techniques (Kaizen)

    Standard
  • Applying Response Surface Methodology

    Standard
  • Applying Total Productive Maintenance

    Standard
  • Applying Workplace Organisation Techniques

    Standard
  • Applying basic statistics in life sciences and related industries

    Standard
  • Applying basic statistics in life sciences and related industries

    Standard
  • Carry out nuclear material measurement system analysis

    Standard
  • Create standard operating procedures for printed products

    Standard
  • Understand how to apply total productive maintenance (TPM) in food and drink operations

    Standard
  • Using Statistical Process Control (SPC) Techniques

    Standard
  • Using Statistical Process Control (SPC) for Laboratory Measurement Processes

    Standard
  • Using statistical process control (SPC) techniques to measure and improve process performance

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 68 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Process Improvement Analyst

This work can lead into operational management, project management, business analysis, or consulting roles focused on process improvement.

See the whole journey
05The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by BIIAB rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Analysing and selecting parts for improvementApplying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_Applying Six Sigma methodology to a projectApplying Six Sigma metrics to a projectApplying basic statistical analysisApplying continuous improvement techniques _Kaizen_Applying failure modes and effects analysis _FMEA_Applying flow process analysis

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Navigator The Navigator · your what-if tutor Illustration
The Navigator Your plan for “Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring your own plan Create

    For “Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Carrying out statistical process control _SPC_ procedures” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Analysing and selecting parts for improvement” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

  • Lead it Apply

    “Applying lead time analysis” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
BIIAB Level 3 NVQ Diploma in Business Improvement Techniques
  • Apply Total Productive Maintenance (TPM)
  • Apply continuous improvement techniques in the workplace
  • Apply total productive maintenance (TPM) in food and drink operations
  • Applying Basic Statistics to the Laboratory Measurement Process
  • Applying Continuous Improvement Techniques (Kaizen)
  • Applying Response Surface Methodology
  • Applying Total Productive Maintenance
  • Applying Workplace Organisation Techniques
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Analysing and selecting parts for improvement, one of this qualification's own units.

Analysing and selecting parts for improvement Level 3

Applied to your work in any of these jobs

Learners will analyse and select parts for improvement by assessing performance, cost, and reliability. They will justify selection criteria and identify potential enhancements based on their comprehensive analysis.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for BIIAB Level 3 NVQ Diploma in Business Improvement Techniques

28 units in this credential, in the order it lists them, awarded by BIIAB.

  1. Analysing and selecting parts for improvement
  2. Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_
  3. Applying Six Sigma methodology to a project
  4. Applying Six Sigma metrics to a project
  5. Applying basic statistical analysis
  6. Applying continuous improvement techniques _Kaizen_

and 22 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.