The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Operations Coordinator / Specialist
2-3 years in operationsSkills to master
- Deep understanding of operational workflows, identifying pain points from a user perspective, basic data collection and reporting, stakeholder communication within a team.
You're ready to move on when
- You're constantly suggesting small improvements in your current role.
- You've taken the initiative to map out a process for your team.
- You're the go-to person for 'how things actually work' questions.
- 2
Junior Business Analyst
1-2 years as a Junior BASkills to master
- Requirements gathering, basic process mapping, data analysis, documentation standards, understanding business needs and translating them into functional specifications.
You're ready to move on when
- You've successfully delivered a small analysis project end-to-end.
- You're comfortable presenting findings to small groups.
- You've started to explore different analytical techniques beyond basic reporting.
- 3
Graduate Rotational Programme (with CI focus)
1-2 years in a graduate schemeSkills to master
- Exposure to multiple business functions, project management basics, data analysis tools, presentation skills, understanding of corporate structures.
You're ready to move on when
- You've completed a rotation in an operational or process-focused team.
- You've led or significantly contributed to a process improvement initiative during your programme.
- Your feedback from managers highlights your analytical and problem-solving abilities.


