Open Awards · RQF Level 2
Open Awards Level 2 Award in Skills for Further Learning and Employment (RQF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits9
- Guided learning67 hours
- Units in this qualification493
Awarded by Open Awards · on the Ofqual register
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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
The Level 2 Award is designed to develop skills for further learning and employment. Units cover prejudice and discrimination, practical floristry skills, and the impact of leisure and tourism. It is suitable for individuals seeking to enhance their employability.
These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Ageing and the Older PersonReal unit · Open Awards
What you'll be able to do
- Understand attitudes to ageing from both an individual and societal perspective, recognising the diversity of experiences and perceptions.
- Know the basic elements of the ageing process, including physical, psychological, and social changes.
- Know about common health issues related to the ageing process, such as chronic diseases and cognitive decline.
- Understand the roles and functions of various agencies working with older people, including healthcare providers, social services, and community organisations.
Alcohol AwarenessReal unit · Open Awards
What you'll be able to do
- Know about the differences in unit strengths of various alcoholic beverages.
- Calculate the alcohol content of different drinks.
- Know about the potential effects that alcohol use may have on the behaviour and well-being of others.
- Understand the short-term and long-term health issues associated with alcohol misuse.
- Know about agencies offering help, support and information on alcohol misuse.
- Access information and support for individuals affected by alcohol misuse.
Animal HusbandryReal unit · Open Awards
What you'll be able to do
- Know the key characteristics of a range of common farm animals.
- Know the primary purposes for keeping different types of farm animals.
- Feed livestock according to their specific needs and requirements.
- Provide fresh and clean water for livestock at all times.
- Prepare appropriate and comfortable bedding for livestock.
- Understand the relevant health and safety procedures when working with farm animals to ensure personal and animal safety.
Animals in TransitReal unit · Open Awards
What you'll be able to do
- Define animal welfare in relation to the transportation of animals.
- Understand the qualities that make a stock person effective.
- Recognise the signs and symptoms of stress in animals during transportation.
- Identify the health and safety features of the equipment used for animal transportation.
- Identify animals that are unfit for transportation and describe how to deal with them.
- Explain the importance of providing rest, food, and water when transporting animals.
- Develop a journey plan for transporting animals.
- Explain the importance of appropriate stocking densities when transporting animals.
- Identify the factors that should be taken into account to maintain the welfare of animals during transport.
- Follow the procedures for checking and inspecting vehicles used for animal transportation.
- Understand the paperwork required when transporting animals.
Applying for WorkReal unit · Open Awards
What you'll be able to do
- Demonstrate the ability to compile a CV and cover letter.
- Prepare for job interviews.
Applying for WorkReal unit · Open Awards
What you'll be able to do
- Recognise different methods of applying for jobs, including online applications, recruitment agencies, and networking.
- Produce a Curriculum Vitae (CV) that is accurate, well-presented, and tailored to specific job requirements.
- Write a covering letter that effectively introduces the applicant and highlights their skills and experience.
- Complete job application forms accurately and thoroughly, providing all necessary information.
Art Design StyleReal unit · Open Awards
What you'll be able to do
- Understand the key design characteristics of given objects or images.
- Understand terminology relevant to design practice and history, demonstrating accurate use of language.
- Know key influences on the design of given objects or images, including historical and cultural factors.
- Reflect on design style, considering its impact and effectiveness.
Art History in PracticeReal unit · Open Awards
What you'll be able to do
- Understand the fundamental principles of Art History, including its methodologies and key concepts.
- Understand the principles of analysing an Art Historical Context, including social, political, and cultural influences.
- Understand the significance of Art Historical research in its wider context, including its contribution to knowledge and understanding.
- Understand the changing nature of the artwork, including its physical condition, interpretation, and cultural significance over time.
Art and Design: Colour Theory and DesignReal unit · Open Awards
What you'll be able to do
- Understand the terminology and concepts employed by colour
- Know about the elements of the colour spectrum
- Know about the relevance of colour in different historical periods
- Know about the psychological associations linked to colour
- Know about the spatial impact of colour
- Recognise the psychological associations linked to colour
Art and Design: Colour Theory and DesignReal unit · Open Awards
What you'll be able to do
- Understand the principles of colour theory and application, including hue, saturation, and value.
- Recognise problems related to colour mixing, such as muddy colours or incorrect hues.
- Construct a twelve-section colour wheel, demonstrating an understanding of primary, secondary, and tertiary colours.
- Understand the value of colour in art and design, and how it can be used to create different moods and effects.
- Use colour related terminology accurately when discussing and analysing colour in art and design.
Assembling and Fitting Units for InteriorsReal unit · Open Awards
What you'll be able to do
- Interpret information from drawings, specifications, and instructions
- Prepare and assemble components to specification, using appropriate tools and techniques
- Finish and check the assembly against the specification/s, ensuring accuracy and quality
- Position and secure furniture components in location, using appropriate fixings and methods
- Finish and check the final fitting of an interior, ensuring it meets the required standards and is safe to use
- Understand the ways of working that ensure their own and other's safety, including risk assessment and the use of personal protective equipment
Assertiveness and Decision MakingReal unit · Open Awards
What you'll be able to do
- Make informed decisions and choices about themselves and their actions.
- Demonstrate knowledge of the rights and responsibilities of themselves and others.
- Use negotiation skills to achieve desired outcomes in various situations.
- Know about the implications and benefits of assertiveness in different contexts.
Assessing Your Capacity to Start and Run a BusinessReal unit · Open Awards
What you'll be able to do
- Understand the skills needed to successfully run a business.
- Understand the time commitment involved in starting and running a business.
- Evaluate his/her own ability to start and run a business.
Assist in Motor Vehicle MaintenanceReal unit · Open Awards
What you'll be able to do
- Perform basic motor vehicle maintenance tasks under supervision
- Describe the different systems of various types of service vehicles
- Assist in scheduled servicing activities, following instructions and safety procedures
Assist in Organising and Delivering a Sports Event or CompetitionReal unit · Open Awards
What you'll be able to do
- Understand the different types of event and competition that take place in sport
- Assist in the planning of an event or competition, contributing to the organisation and logistics
- Assist in the leadership of an event or competition, supporting the smooth running of activities
- Evaluate an event or competition, identifying areas of success and areas for improvement
Assist in the Delivery of a Sports Activity SessionReal unit · Open Awards
What you'll be able to do
- Prepare adequately for the sports activity session, ensuring all necessary equipment and resources are available
- Demonstrate the ability to assist in leading a safe sports activity session, following established guidelines and procedures
- Demonstrate the ability to assist in leading an appropriate sports activity session, considering the needs and abilities of the participants
- Conclude the sports activity session in an appropriate manner, including cool-down exercises and feedback
- Evaluate the sports activity session to identify areas for improvement and future development
Assist with the Maintenance and Cleaning of Animal AccommodationReal unit · Open Awards
What you'll be able to do
- Clean animal accommodation effectively with assistance, ensuring hygiene standards are maintained
- Maintain animal accommodation with assistance, carrying out necessary repairs and upkeep
Assist with the provision of basic nursing care to animalsReal unit · Open Awards
What you'll be able to do
- Prepare to administer basic nursing care to animals
- Assist in the administration of basic nursing care to animals
- Monitor animals receiving basic nursing care
- Work safely and minimise environmental damage when providing basic nursing care
- Describe how to prepare for the administration of basic nursing care
- Explain how to assist in the administration of basic nursing care
- Describe how to monitor animals receiving basic nursing care
- Identify relevant health and safety legislation and environmental good practice in the context of animal care
Assisting a Leader of Sports or Active Leisure Activities to Plan and Deliver an ActivityReal unit · Open Awards
What you'll be able to do
- Know the qualities needed for supporting a leader of a sports or active leisure activity.
- Know the responsibilities needed for supporting a leader of a sports or active leisure activity.
- Assist in planning a sports or active leisure activity.
- Support the delivery of part of a sports and active leisure activity.
Audio Production SkillsReal unit · Open Awards
What you'll be able to do
- Know about health and safety requirements in audio production environments
- Record sound using appropriate equipment and techniques
- Develop production ideas for audio projects
- Know about professional working methods used in the audio production industry
- Reflect on own work and identify areas for improvement in audio production skills
Audio SoftwareReal unit · Open Awards
What you'll be able to do
- Use audio hardware and software to capture audio sequences.
- Use audio software tools to combine audio sequences.
- Use audio software tools to edit audio sequences.
- Play and present audio sequences effectively.
Audio SoftwareReal unit · Open Awards
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools and techniques to combine and edit audio sequences to a specified brief
- Play and present audio sequences in a suitable format for the intended audience
Awareness of Communication in Adult Social CareReal unit · Open Awards
What you'll be able to do
- Know the communication skills needed in adult social care
- Know how adult social care workers can meet the communication and language needs of individuals
- Know how adult social care workers can meet the language needs of individuals
- Know the importance of record keeping in adult social care settings
Awareness of converging digital technology in the Creative Media sectorReal unit · Open Awards
What you'll be able to do
- Explain the use of digital technology within the Creative Media sector
- Analyse the implications of converging technology on the workforce in a particular Creative Media industry
- Explain how converging technology has been exploited to reach new audiences
- Explain how converging technology has been exploited to generate revenue
- Plan a research exercise to test an idea for exploiting converging technology
Awareness of employment in the Creative Media sectorReal unit · Open Awards
What you'll be able to do
- Know about different employment statuses in the Creative Media sector, such as freelance and employed.
- Understand the Creative Media employment market place, including trends and opportunities.
- Promote self effectively to potential employers or clients.
Baking Bread, Pastry, Cakes and BiscuitsReal unit · Open Awards
What you'll be able to do
- Make bread both with and without yeast, following a recipe and using appropriate techniques.
- Know about the different types of pastry, including shortcrust, puff, and choux pastry.
- Make pastry using appropriate techniques and ingredients.
- Make a selection of fancy biscuits, demonstrating a range of skills and techniques.
- Make a selection of cakes, demonstrating a range of skills and techniques.
- Follow principles of health and safety when preparing food, including hygiene and food safety regulations.
- Evaluate own work, identifying areas for improvement and reflecting on the learning process.
Barista SkillsReal unit · Open Awards
What you'll be able to do
- Understand the products and ingredients related to a barista role.
- Make products for customers in a barista role, meeting required standards.
- Understand the importance of customer service in the barista role.
Barriers to HealthReal unit · Open Awards
What you'll be able to do
- Know about the various barriers that prevent equal access to healthcare services in Britain.
- Know how socio-economic factors can impact access to healthcare.
- Know how cultural differences can impact access to healthcare.
- Know how geographical location can impact access to healthcare.
Behaviour in ConflictReal unit · Open Awards
What you'll be able to do
- Know the kinds of behaviours that can hinder a trusting and supportive atmosphere, such as aggression or defensiveness.
- Understand how being labelled may impact on behaviour, both positively and negatively.
- Understand the concept of habitual behaviours, and how they develop.
- Know how past events may influence the development of habitual behaviours.
- Know about the concept of core beliefs, and how they can affect behaviour.
- Understand the concept of choice over habitual behaviours, and how to make conscious decisions.
Being a Responsible EmployeeReal unit · Open Awards
What you'll be able to do
- Know about the statutory rights and responsibilities of both employers and employees under Employment Law and other relevant regulations
- Know about the policies and procedures implemented to recognise and protect the relationship between the employee and the employer
- Know about the various sources of information, advice, and guidance available to employees regarding their employment rights and responsibilities
- Know about own role and responsibilities within the organisation and the wider sector
- Know how employees are informed about potential career pathways and opportunities available to them
- Know about the representative bodies relevant to the specific sector
- Obtain sector-specific information, advice, and guidance relevant to their role
- Know about own organisation’s core principles and established Codes of Practice
Bespoke SoftwareReal unit · Open Awards
What you'll be able to do
- Input information accurately into bespoke software applications.
- Organise information effectively within bespoke software applications.
- Combine different types of information using bespoke software features.
- Use available tools and techniques to edit information within bespoke software.
- Process information using the functionalities of bespoke software.
- Format information appropriately for presentation using bespoke software.
- Present information clearly and effectively using bespoke software.
Bespoke SoftwareReal unit · Open Awards
What you'll be able to do
- Input information accurately using bespoke software applications
- Combine information effectively using bespoke software applications
- Use appropriate structures to organise information efficiently within the bespoke software
- Retrieve information efficiently using the bespoke software's search and retrieval functions
- Use the functions of the software effectively to process information according to task requirements
- Use the functions of the software effectively to present information in a clear and understandable format
Body ImageReal unit · Open Awards
What you'll be able to do
- Understand how images of women and men are portrayed through daily media, recognising common stereotypes
- Understand how the media influences own body image, reflecting on personal perceptions
- Understand how images of women or men have been portrayed through history, identifying changes over time
- Understand how images of women or men are portrayed through different cultures, recognising cultural variations
Brickwork Bonding SkillsReal unit · Open Awards
What you'll be able to do
- Know the principles and purpose of brickwork bonding techniques
- Construct one brick thick walls using English Bond correctly
- Construct one brick thick walls using Flemish Bond correctly
- Produce a right angle quoin in English Bond to the required standard
- Produce a straight wall with one quoin and one stopped end in Flemish Bond to the required standard
- Build brick on edge (BOE) coping to solid one brick walls accurately
Build and Pack Dry Stone WallsReal unit · Open Awards
What you'll be able to do
- Build and pack the first lift of a dry stone wall.
- Place and pack through stones.
- Build and pack the second lift of a dry stone wall.
Building Working Relationships with CustomersReal unit · Open Awards
What you'll be able to do
- Understand how a customer’s or client’s interactions with employees influence their opinion of the organisation as a whole.
- Understand why organisations normally have protocols for dealing with customers, including complaint handling and service standards.
- Interact positively with customers in line with given protocols, demonstrating professionalism and empathy.
Building Working Relationships with CustomersReal unit · Open Awards
What you'll be able to do
- Identify customer needs and preferences.
- Develop skills to manage customer relationships positively.
Building a Personal Career PortfolioReal unit · Open Awards
What you'll be able to do
- Understand the components of a personal career portfolio.
- Create and update a personal career portfolio.
Building a Personal Career PortfolioReal unit · Open Awards
What you'll be able to do
- Identify own skills, abilities, experience, knowledge and personal qualities relevant to career development.
- Build a portfolio of information to evidence achievements and qualities for career progression.
- Produce a Curriculum Vitae (CV) that effectively presents skills, experience, and qualifications.
- Plan to achieve personal goals related to career development and progression.
Building and Managing Workplace RelationshipsReal unit · Open Awards
What you'll be able to do
- Understand acceptable and unacceptable boundaries to behaviour in the workplace environment
- Recognise and appropriately respond to different types of behaviours exhibited by colleagues
- Give constructive criticism to others and how to respond positively when receiving constructive criticism
- Understand how conflict situations can be dealt with constructively and effectively in the workplace
Building and Managing Workplace RelationshipsReal unit · Open Awards
What you'll be able to do
- Recognise the importance of positive workplace relationships.
- Develop strategies for managing workplace relationships.
Business OnlineReal unit · Open Awards
What you'll be able to do
- Understand different online business activities, including e-commerce, marketing, and customer service.
- Understand the key issues relating to doing business online, including security, data protection, and legal compliance.
- Create webpages or a website to meet a stated business need, demonstrating practical skills in web design and development.
- Know the impact of establishing and maintaining an online business presence, including its effects on marketing, sales, and customer engagement.
Business Skills in SportReal unit · Open Awards
What you'll be able to do
- Describe the business skills needed to support customers in the sport and leisure industry
- Use the skills required to manage customer service situations in a sport and leisure business
- Describe the skills needed for effective sport and leisure business operation
- Review the quality of a sport and leisure business
Candidate project for learning and workReal unit · Open Awards
What you'll be able to do
- Plan a project, which could be an activity or a piece of research
- Carry out a project according to the agreed plan
- Present a project, detailing the aims, activities and outcomes
- Evaluate a project, identifying strengths, weaknesses and areas for improvement
Care Planning Skills for the Care WorkerReal unit · Open Awards
What you'll be able to do
- Understand the care planning process, including its purpose and stages.
- Know about the assessment process used in care planning, including different assessment methods.
- Understand the role of risk assessment in the care planning process, and how to identify and manage risks.
- Participate in planning the delivery of care, contributing to the development of care plans.
- Understand the implementation of care plans, including roles and responsibilities.
- Evaluate care plans and processes, and identify areas for improvement.
- Understand the issues around the storage of information and care plans, including confidentiality and data protection.
Care of AnimalsReal unit · Open Awards
What you'll be able to do
- Describe how to monitor and care for the well-being of animals
- Describe how to monitor and care for the health of animals
- Describe how to provide appropriate food and water to animals
Career PlanningReal unit · Open Awards
What you'll be able to do
- Understand and identify own strengths, personal qualities, skills and abilities relevant to career planning.
- Understand how to effectively utilise various sources of information, advice, and guidance to support career planning activities.
- Understand how own abilities and attributes relate to available progression opportunities in education, training, or employment.
- Develop a plan for transitioning to the next stage of education, training, or work, including identifying necessary steps and resources.
Careers in Leisure and TourismReal unit · Open Awards
What you'll be able to do
- Understand the structure of the leisure and tourism industry, including its various sectors and their interrelationships.
- Know about current trends, developments and emerging issues in leisure and recreation in the UK.
- Know about the factors that influence people’s choice of leisure and recreation opportunities, such as personal preferences, socio-economic factors, and accessibility.
Careers in MusicReal unit · Open Awards
What you'll be able to do
- Assess your current skill set, including technical skills, soft skills and personal qualities, to identify appropriate potential areas for employment within the music industry
Caring for Babies under Twelve MonthsReal unit · Open Awards
What you'll be able to do
- Understand the stages of growth and development of babies up to twelve months old
- Understand the basic nutritional and dietary requirements of babies up to twelve months old
- Recognise that caring practices for babies can vary across different cultures
- Understand the health and safety requirements for babies within a range of care settings
Carpentry and Joinery SkillsReal unit · Open Awards
What you'll be able to do
- Follow health and safety procedures when undertaking carpentry and joinery tasks, including the correct use of personal protective equipment (PPE)
- Use a range of carpentry and joinery tools and techniques safely and effectively
- Complete carpentry and joinery work to a specified standard, demonstrating accuracy and attention to detail
Carpentry and Joinery ToolsReal unit · Open Awards
What you'll be able to do
- Demonstrate the correct and safe use of a range of manual woodworking tools for specific tasks
- Maintain manual and electrical woodworking tools in good working order, following manufacturer's instructions
- Use electrical woodworking tools safely and effectively for specific tasks
- Describe the correct methods for storing woodworking tools to ensure their longevity and safety
Carrying Out an Engineering ProjectReal unit · Open Awards
What you'll be able to do
- Identify a suitable engineering project
- Select an appropriate engineering project
- Carry out research relevant to the chosen engineering project
- Undertake practical activities to complete the engineering project
- Present the completed engineering project, using appropriate methods
- Evaluate the outcomes of the engineering project
- Evaluate own performance throughout the engineering project
Changing Roles and Relationships in AdolescenceReal unit · Open Awards
What you'll be able to do
- Explain the changing roles and relationships of parents with their child as they grow older
- Describe the changes that a young person goes through during adolescence
- Explain the pressures that families with adolescents can experience
- Identify issues that can cause conflict within families with adolescents
- Explain issues of power and authority within families with adolescents
Child ProtectionReal unit · Open Awards
What you'll be able to do
- Know that all children have fundamental needs and rights that must be protected.
- Know about the different types of child abuse, including physical, emotional, sexual abuse and neglect.
- Respond appropriately to a child’s disclosure of abuse, following established procedures.
- Know about the key aspects of the legislative framework surrounding issues of child protection in the UK.
Children’s Social and Emotional DevelopmentReal unit · Open Awards
What you'll be able to do
- Know the key stages and factors involved in children's social and emotional development
- Effectively meet children's social and emotional needs, promoting their well-being and development
Children’s Social and Emotional DevelopmentReal unit · Open Awards
What you'll be able to do
- Understand the key stages of social and emotional development in children.
- Understand the importance of supporting children's social and emotional development in various settings.
- Understand the potential effects of negative behaviour on the social and emotional development of children.
CitizenshipReal unit · Open Awards
What you'll be able to do
- Understand that citizens have rights and responsibilities within a democratic society.
- Understand the principles of equal opportunities in relation to current UK legislation.
- Understand the main functions of local government and its role in the community.
- Understand the main functions of national government and its role in the country.
- Know about the main public services available in own local community and how to access them.
Cognitive Development of ChildrenReal unit · Open Awards
What you'll be able to do
- Know about the key stages and characteristics of cognitive development in children.
- Understand different theories of cognitive development, including their strengths and limitations.
- Understand how language develops in children, including the stages of language acquisition.
- Understand the application of experimental methods in relation to the study of cognitive development.
Cognitive Development of ChildrenReal unit · Open Awards
What you'll be able to do
- Explain the nature/nurture debate with regard to intelligence, considering the relative contributions of genetics and environment
- Summarise different theories of cognitive development, including Piaget's stages and Vygotsky's sociocultural theory
- Describe how language develops in children, including the stages of language acquisition and the influence of social interaction
- Explain experimental methods used in relation to cognitive development, including research designs, data collection techniques, and ethical considerations
Collection, Presentation and Interpretation of Discrete DataReal unit · Open Awards
What you'll be able to do
- Understand the difference between discrete and continuous data types
- Collect, organise and present discrete data effectively for a specific purpose
- Know and apply appropriate ways of describing data statistically, such as calculating the mean, median and mode
Communicate with the Public and others on Recycling ActivitiesReal unit · Open Awards
What you'll be able to do
- Communicate effectively with the public and other persons external to the organisation in a way that promotes the organisation's recycling activities and positive image.
- Maintain the health and safety of the public during recycling activities, adhering to relevant safety protocols and procedures.
- Work in a manner which underpins effective performance in recycling activities, demonstrating professionalism and efficiency.
- Understand the relevant regulation procedures and requirements for recycling, ensuring compliance with legal and ethical standards.
- Communicate effectively with the public and others, using appropriate language and communication methods to convey information about recycling.
Communicating and presenting ideas in the Creative Media sectorReal unit · Open Awards
What you'll be able to do
- Understand different methods of communication used in the workplace.
- Understand the importance of effective communication in a team environment.
- Understand how to adapt communication style to different audiences.
- Present own ideas clearly and concisely in different environments.
- Use appropriate visual aids to support presentations.
- Respond to questions and feedback effectively during presentations.
Communication Skills for BusinessReal unit · Open Awards
What you'll be able to do
- Write a formal letter for business purposes, using correct formatting and language.
- Communicate effectively on the telephone, using appropriate tone and etiquette.
- Participate in a meeting, contributing appropriately and respectfully to discussions.
Communication Skills for BusinessReal unit · Open Awards
What you'll be able to do
- Understand the importance of effective communication in promoting a business
- Understand the importance of establishing a dialogue with customers
- Create written material appropriate for a business purpose
- Understand how to use social media to promote a product or service
Communication Skills for EngineeringReal unit · Open Awards
What you'll be able to do
- Explain the importance of effective communication in the engineering workplace
- Describe methods for communicating technical information in an engineering workplace
- Communicate technical information effectively in an engineering workplace
- Communicate effectively in a range of engineering contexts
Communication Skills for Group and TeamworkReal unit · Open Awards
What you'll be able to do
- Understand the different roles and responsibilities associated with working in a group
- Demonstrate effective communication skills when working with others in a group situation
- Communicate clearly and respectfully with other group members
- Understand how to co-operate effectively with others when working in a group situation
- Demonstrate co-operative behaviour when working in a group
Communication Skills for Group and TeamworkReal unit · Open Awards
What you'll be able to do
- Demonstrate effective communication in team activities.
- Understand the dynamics of effective teamwork.
Communication in TeamworkReal unit · Open Awards
What you'll be able to do
- Understand how effective communication can positively affect teamwork within an organisation.
- Know about a range of communication skills that promote positive teamwork and collaboration.
Communication in the WorkplaceReal unit · Open Awards
What you'll be able to do
- Understand the importance of positive verbal and non-verbal interaction in the workplace for building relationships and maintaining a professional image.
- Demonstrate positive verbal and non-verbal interaction in the workplace, using appropriate language and body language.
- Produce positive written communications in the workplace, using correct grammar, spelling and tone.
Companion animal nutritionReal unit · Open Awards
What you'll be able to do
- Correctly prepare and present food and water to different types of companion animals.
- Understand the importance of good nutrition for the health and wellbeing of companion animals.
- Appreciate the importance of providing appropriate nutritional support to companion animals with specific needs.
- Know the specific dietary requirements of animal inpatients with different conditions.
Composing LyricsReal unit · Open Awards
What you'll be able to do
- Compose lyrics that are appropriate for the intended audience and purpose.
- Assess own abilities in composing lyrics, identifying strengths and areas for improvement.
- Use feedback from others to improve the quality and effectiveness of lyrics.
Computerised Accounting SoftwareReal unit · Open Awards
What you'll be able to do
- Access accounting software to retrieve required information
- Enter accounting information accurately and efficiently
- Edit accounting information to correct errors or make necessary adjustments
- Use appropriate tools and techniques within the software to process various business transactions
- Produce accurate and relevant accounting documents to meet specified requirements
- Generate summary reports from the accounting software to provide an overview of financial data
Computerised Accounting SoftwareReal unit · Open Awards
What you'll be able to do
- Access, enter, and edit accounting information accurately within a computerised accounting software system.
- Select and use appropriate tools and techniques within the software to process various business transactions efficiently.
- Produce accurate and informative accounting documents and summary reports to meet specified requirements and deadlines.
Conflict ResolutionReal unit · Open Awards
What you'll be able to do
- Understand factors that contribute to conflict, including interpersonal and organisational factors.
- Understand the different responses to conflict, such as avoidance, aggression, and compromise.
- Understand how communication styles can affect a conflict situation, both positively and negatively.
- Understand what conflict resolution entails, including negotiation and mediation techniques.
- Understand the role of a third party in resolving conflict, including impartiality and facilitation skills.
Constructing Water GardensReal unit · Open Awards
What you'll be able to do
- Understand the value of water as a garden feature, including its aesthetic and environmental benefits
- Construct a pond, including site preparation, lining, and safety considerations
- Select water plants for a pool, considering factors such as size, sunlight, and water depth
- Plan for the maintenance of a water garden, including cleaning, plant care, and pest control
Contribute to the Nursing of AnimalsReal unit · Open Awards
What you'll be able to do
- Observe an in-patient animal, recording relevant information accurately.
- Provide basic care to an in-patient animal, following instructions and established procedures.
- Follow health, safety and hygiene procedures within a veterinary environment.
- Understand the principles of veterinary practice client care and communication.
Contribute to the Support of Positive Environments for Children and Young PeopleReal unit · Open Awards
What you'll be able to do
- Know the regulatory requirements for creating and maintaining a positive environment for children and young people.
- Support a positive environment that meets the individual needs of children and young people.
- Support the personal care needs of children and young people within a positive environment.
- Understand how to support the nutritional and dietary needs of children and young people.
Control and restrain animalsReal unit · Open Awards
What you'll be able to do
- Demonstrate the ability to restrain animals safely and humanely
- Select, use and maintain relevant equipment for animal restraint
- Work safely at all times when restraining animals, adhering to relevant procedures
- Restrain animals using appropriate techniques
- Know relevant health and safety legislation relating to animal handling and restraint
- Identify the types of equipment required for animal restraint and how to maintain them in good working order
Cooking SkillsReal unit · Open Awards
What you'll be able to do
- Plan meals according to specific requirements, considering dietary needs and available resources
- Prepare dishes using a variety of ingredients, demonstrating cooking techniques and presentation skills
- Understand the importance of health and safety requirements in the kitchen, including food hygiene and safe use of equipment
Cooking with Dairy Products and EggsReal unit · Open Awards
What you'll be able to do
- Recognise the nutritive value of dairy products and eggs in relation to a balanced diet
- Demonstrate the use of dairy foods and eggs in a range of cookery methods
- Evaluate own work in relation to the quality and safety of the finished product
- Understand the principles of health and safety in a food preparation environment
Cooking with Meat, Fish and VegetablesReal unit · Open Awards
What you'll be able to do
- Identify a range of meats suitable for different cooking methods
- Prepare a range of meats for cooking, including trimming, marinating, and seasoning
- Cook a range of meats using different cooking methods, such as roasting, grilling, and frying
- Identify a range of fish suitable for different cooking methods
- Prepare a range of fish for cooking, including filleting, skinning, and deboning
- Cook a range of fish using different cooking methods, such as baking, poaching, and steaming
- Identify a range of vegetables suitable for different cooking methods
- Prepare a range of vegetables for cooking, including peeling, chopping, and blanching
- Cook a range of vegetables using different cooking methods, such as boiling, roasting, and stir-frying
- Understand cooking methods for meat, including the effect of heat on texture and flavour
- Understand cooking methods for fish, including the importance of cooking to the correct internal temperature
- Understand cooking methods for vegetable cookery, including retaining nutrients and colour
- Prepare a balanced meal using a healthy recipe, considering nutritional content and portion sizes
- Follow principles of health and safety when preparing food, including hygiene practices and safe food handling
- Evaluate own work by assessing the taste, appearance, and texture of the cooked dishes
Cooking with Rice, Grains and PulsesReal unit · Open Awards
What you'll be able to do
- Know the different types of rice, grains and pulses available and their characteristics.
- Prepare food dishes using rice, grains and pulses, following recipes and applying appropriate cooking techniques.
- Evaluate the quality of own work, identifying areas for improvement and reflecting on the cooking process.
- Understand the principles of health and safety in a food preparation environment, including food hygiene and safe working practices.
Counselling TheoriesReal unit · Open Awards
What you'll be able to do
- Explain the key theoretical issues that inform counselling practice, including ethical considerations and boundaries
- Describe the main approaches to counselling, including their core principles and techniques
- Outline the historical background and development of counselling as a profession
- Explain the role of theory in the process of counselling, including its impact on the therapeutic relationship
- Understand and apply one main counselling model in a simulated or supervised setting, demonstrating appropriate skills and techniques
Creating a Tailored Curriculum VitaeReal unit · Open Awards
What you'll be able to do
- Describe the standard format and key elements of a Curriculum Vitae (CV)
- Construct a Curriculum Vitae (CV) that effectively presents skills and experience
- Compose a covering letter of application that is tailored to a specific job role
Creating an Online ProfileReal unit · Open Awards
What you'll be able to do
- Know about various social media sites that are commonly used for job searching, including their features and functionalities.
- Identify relevant social media sites for specific job sectors and career goals.
- Build an online presence on relevant social media sites by creating a professional profile.
- Populate the online profile with relevant information, including skills, experience, and qualifications.
- Use own online presence to make connections with potential employers and industry professionals.
- Engage in online networking activities to expand professional contacts and opportunities.
Creating and Publishing WebsitesReal unit · Open Awards
What you'll be able to do
- Use appropriate structures and styles when creating websites
- Use website software tools effectively to prepare content for websites
- Publish websites using appropriate methods and technologies
Creative Craft SkillsReal unit · Open Awards
What you'll be able to do
- Understand the health and safety requirements when undertaking creative activity
- Research and develop ideas for creative activity
- Experiment with media using a sketchbook and/or journal to record findings
- Use a range of materials and equipment safely and effectively
- Understand techniques to undertake creative activity
Creative Media industry awarenessReal unit · Open Awards
What you'll be able to do
- Know how the Creative Media sector is structured and organised.
- Understand the stages of a specific Creative Media project life cycle.
- Understand the role of a specific team within the organisation of which it is part, and how it contributes to the project.
- Understand individual team roles and responsibilities within a specific project life cycle.
Creative Media industry awarenessReal unit · Open Awards
What you'll be able to do
- Know how the Creative Media sector is structured, including different types of organisations and roles.
- Understand the stages of a specific Creative Media project life cycle, from initiation to completion.
- Understand the role of a specific team within the organisation and how it contributes to the overall project.
- Understand individual team roles and responsibilities within a specific project life cycle, including communication and collaboration.
Creative Writing SkillsReal unit · Open Awards
What you'll be able to do
- Identify the differences between fiction and non-fiction writing
- Recognise different genres of fiction and non-fiction
- Use personal experience as a source for creative writing
- Develop ideas for creative writing based on personal experiences
- Use stimuli as a basis for creative writing
- Generate ideas for creative writing based on provided stimuli
- Develop work in progress
- Apply techniques to develop and refine creative writing pieces
- Know the importance of choosing a particular reading audience
- Identify the characteristics of different reading audiences
- Tailor creative writing to suit a specific reading audience
- Reflect on own work and identify areas for improvement
- Evaluate the effectiveness of own creative writing
Creative Writing SkillsReal unit · Open Awards
What you'll be able to do
- Know about different literary styles and genres used in creative writing.
- Use personal experiences and observations as inspiration for creative writing.
- Understand the importance of structuring and shaping initial ideas into a coherent narrative.
- Understand the importance of choosing a particular reading audience and tailoring writing accordingly.
- Reflect on own creative writing work and identify areas for improvement.
Criminal and Youth JusticeReal unit · Open Awards
What you'll be able to do
- Know why young people become involved in crime, including social and personal factors.
- Know the consequences of crime on different people, including victims, offenders, and the community.
- Understand the Criminal and Youth Justice System process, from arrest to sentencing.
- Know about custodial and alternative forms of sentences available to young offenders.
- Know the role of local agencies involved in supporting offenders and their victims, including rehabilitation and restorative justice programmes.
Critical ThinkingReal unit · Open Awards
What you'll be able to do
- Understand basic concepts of critical analysis.
- Understand the application of critical analysis to concepts, ideas and opinions.
Customer ServiceReal unit · Open Awards
What you'll be able to do
- Explain the benefits to an organisation of providing good customer service, including increased customer loyalty and positive reputation.
- Explain the possible consequences of poor customer service, such as loss of customers and damage to the organisation's image.
- Explain the value of giving customers a positive first impression of an organisation, considering factors like appearance and communication.
- Demonstrate positive verbal and non-verbal interaction with customers, ensuring clear and effective communication.
- Explain that respect for the individual is at the heart of good customer service, treating all customers with dignity and consideration.
- Describe how to deal with customer complaints effectively and professionally, aiming for resolution and customer satisfaction.
Customer Service in the Hospitality IndustryReal unit · Open Awards
What you'll be able to do
- Recognise the benefits of providing good customer service in the hospitality industry
- Demonstrate the ability to communicate effectively with customers in a hospitality environment
- Recognise the importance of maintaining good personal presentation when working in the hospitality industry
Data Management SoftwareReal unit · Open Awards
What you'll be able to do
- Enter data records accurately into a data management system
- Edit and maintain data records to ensure accuracy and completeness
- Retrieve and display data records according to specified requirements
Data Management SoftwareReal unit · Open Awards
What you'll be able to do
- Enter data records accurately into a data management system.
- Edit existing data records within a data management system.
- Maintain data records to ensure accuracy and currency within a data management system.
- Retrieve specific data records from a data management system based on given criteria.
- Display retrieved data records in a clear and understandable format to meet specified requirements.
Database SoftwareReal unit · Open Awards
What you'll be able to do
- Enter structured information accurately into a database, following established data entry protocols
- Edit existing data within a database, ensuring data integrity and consistency
- Organise information within a database using appropriate fields, tables, and relationships
- Use database software tools to extract specific information based on defined criteria
- Produce reports from a database, presenting information in a clear and concise format
Database SoftwareReal unit · Open Awards
What you'll be able to do
- Create non-relational database tables according to specified requirements
- Modify non-relational database tables to meet changing needs
- Enter structured information accurately into a database
- Edit existing structured information within a database to ensure data integrity
- Organise structured information within a database for efficient retrieval
- Use database software tools to run queries to extract specific information
- Produce reports from database information using appropriate software tools
Deal with customer queries and complaints in a retail environmentReal unit · Open Awards
What you'll be able to do
- Explain how resolving customer queries and complaints contributes to customer loyalty and confidence
- Describe how to manage angry customers when dealing with customer queries and complaints in a retail environment
- Deal with customer queries effectively in a retail environment
- Deal with customer complaints effectively in a retail environment
Dealing With BullyingReal unit · Open Awards
What you'll be able to do
- Identify different forms of bullying, including physical, verbal, and cyber bullying.
- Recognise the effects of bullying on individuals, including emotional, psychological, and social impacts.
- Recognise and apply strategies for dealing with bullying, such as reporting incidents and providing support to victims.
- Identify sources of help and support for individuals affected by bullying, including internal and external organisations.
Debt ManagementReal unit · Open Awards
What you'll be able to do
- Describe methods for managing problem debt effectively
- Explain the potential impact of out-of-control debts on individuals and their families
- Identify agencies that offer debt advice and support services
Decision Making SkillsReal unit · Open Awards
What you'll be able to do
- Know how decisions are made in different contexts.
- Know about the different types of decisions that are commonly made within groups.
- Know about different decision-making styles and their potential impact.
Deliver basic treatments to animalsReal unit · Open Awards
What you'll be able to do
- Demonstrate the ability to deliver basic treatments to animals according to instructions
- Demonstrate the ability to provide prescribed medication to animals according to instructions
- Work safely when delivering basic treatments and providing medication, minimising environmental damage
- Explain how to deliver basic treatments to animals
- Explain how to provide prescribed medication to animals
- Describe relevant health and safety legislation and animal welfare legislation
Demonstrate products to customers in a retail environmentReal unit · Open Awards
What you'll be able to do
- Understand how product demonstrations can help to increase sales, including building customer confidence and highlighting key features
- Make the preparations needed to ensure a safe and efficient product demonstration, including setting up the demonstration area and gathering necessary materials
- Communicate to customers the features and benefits of the products being demonstrated, using clear and engaging language
- Tidy the demonstration area when a product demonstration is finished, ensuring a clean and organised environment
DesignReal unit · Open Awards
What you'll be able to do
- Follow a recognised design process to create a design solution
- Work effectively from a given design brief to meet specified requirements
Design ProjectReal unit · Open Awards
What you'll be able to do
- Source appropriate research material to inform the design project.
- Plan work effectively to meet project deadlines, utilising project management skills.
- Translate research and design development work into a final product or outcome.
- Plan, develop and complete design projects using appropriate materials and techniques.
- Reflect critically on own design work and identify areas for development.
- Understand relevant Health and Safety procedures within a design project environment.
Design ProjectReal unit · Open Awards
What you'll be able to do
- Source research material appropriate to the needs of the design project
- Plan work to meet deadlines using time management skills
- Record ideas for project development
- Develop and complete design projects using appropriate materials and techniques
- Reflect on own work and identify areas for improvement
- Understand health and safety procedures relevant to the design project
Design ProjectReal unit · Open Awards
What you'll be able to do
- Source research material appropriate to the needs of the design project
- Plan work to meet project deadlines using effective time management skills
- Translate project ideas into a final product that meets the design brief
- Plan, develop and complete design projects using appropriate materials and techniques
- Understand the need to reflect on own design work to identify areas for improvement
- Understand relevant Health and Safety issues related to the design project and working environment
Design SoftwareReal unit · Open Awards
What you'll be able to do
- Obtain information for designs from appropriate sources
- Insert information into designs using design software
- Combine information within designs using design software
- Use design software tools to create designs
- Use design software tools to manipulate designs
- Use design software tools to edit designs
Design SoftwareReal unit · Open Awards
What you'll be able to do
- Obtain information relevant to design specifications from various sources
- Insert obtained information accurately into design documents
- Combine different pieces of information effectively to create comprehensive designs
- Use design software tools to create original designs
- Manipulate existing designs using software tools to achieve desired modifications
- Edit designs using software tools to refine and improve their quality
Design StyleReal unit · Open Awards
What you'll be able to do
- Understand the major characteristics of design for a range of styles and/or movements, identifying key features and influences
- Understand terminology relevant to design practice and history, using it accurately and appropriately
- Understand the key issues influencing development in design styles, such as social, cultural, and technological factors
- Extend their critical awareness and design vocabulary, enabling more informed and nuanced design decisions
- Undertake research for design assignments, gathering relevant information and using it effectively
Design StyleReal unit · Open Awards
What you'll be able to do
- Understand the major characteristics of design across different styles and movements
- Understand terminology relevant to design practice and its historical context
- Understand the key issues that have influenced the development of design styles over time
- Extend critical awareness and design vocabulary through analysis and research
- Undertake effective research for design assignments, gathering relevant information and inspiration
Design StyleReal unit · Open Awards
What you'll be able to do
- Understand the key design characteristics of a given object or image, including its form, function, and aesthetic qualities
- Understand basic terminology relevant to design practice and history, such as concepts, movements, and styles
- Recognise the key influences on the design of a given object or image, including social, cultural, and technological factors
- Reflect on design style, considering its historical context, cultural significance, and personal interpretation
- Record information and reflections on design style using appropriate methods, such as notes, sketches, and photographs
Desktop Publishing SoftwareReal unit · Open Awards
What you'll be able to do
- Select appropriate designs for publications, considering the target audience and purpose
- Use appropriate page layouts for publications, ensuring visual appeal and readability
- Input text accurately into publications, following established conventions
- Combine text with other information, such as images and graphics, to create effective publications
- Use desktop publishing software techniques to edit text, ensuring accuracy and consistency
- Use desktop publishing software techniques to format publications, applying styles and layouts to enhance visual presentation
Desktop Publishing SoftwareReal unit · Open Awards
What you'll be able to do
- Select and use appropriate designs and page layouts for publications, considering the target audience and purpose of the document
- Input and combine text and other information within publications, ensuring accuracy and consistency
- Use desktop publishing software techniques to edit and format publications, applying styles, templates and other features to enhance visual appeal and readability
Develop and maintain work skills and knowledge in the passenger transport industryReal unit · Open Awards
What you'll be able to do
- Develop and maintain work skills relevant to the passenger transport industry.
- Develop and maintain knowledge relevant to the passenger transport industry.
- Describe how to develop and maintain work skills and knowledge in the passenger transport industry.
Develop your Business IdeaReal unit · Open Awards
What you'll be able to do
- Understand the processes involved in developing a business idea, including identifying opportunities and assessing feasibility.
- Understand the market for a business idea, including identifying target customers and analysing competitors.
Develop your Business IdeaReal unit · Open Awards
What you'll be able to do
- Demonstrate how to evaluate your business idea using appropriate methods
- Demonstrate how to assess the market for your business idea, including identifying target customers and competitors
Developing AssertivenessReal unit · Open Awards
What you'll be able to do
- Know the definition of assertiveness and its importance in communication.
- Know the difference between assertive, passive, and aggressive behaviour.
- Understand how to communicate assertively in different situations.
- Understand how to manage conflict assertively.
- Understand the benefits of being assertive in personal and professional contexts.
Developing Brickwork SkillsReal unit · Open Awards
What you'll be able to do
- Know the resources required to lay bricks and blocks, including materials, tools, and equipment
- Joint brick and block work to achieve a professional finish
- Lay bricks and blocks according to given instructions and specifications
- Clean up the work area on completion, disposing of waste materials appropriately
Developing Enterprise SkillsReal unit · Open Awards
What you'll be able to do
- Identify a viable product or service to market and sell, considering factors such as market demand and profitability
- Plan an enterprise activity, including setting objectives, allocating resources, and managing risks
- Run an enterprise activity, including managing finances, marketing products or services, and providing customer service
- Evaluate an enterprise activity, including analysing financial performance, assessing customer satisfaction, and identifying areas for improvement
Developing Interaction Skills for Information, Advice or GuidanceReal unit · Open Awards
What you'll be able to do
- Understand how to interact with clients in a professional and respectful manner.
- Understand the importance of effective communication skills in the delivery of information, advice or guidance, including verbal and non-verbal communication.
- Understand how own values, beliefs and attitudes may affect interactions with clients, recognising the need for objectivity.
- Understand the importance of confidentiality and impartiality in interactions with clients, adhering to ethical guidelines.
- Outline an action plan for developing own interaction skills, identifying specific areas for improvement and strategies for development.
Developing Meeting SkillsReal unit · Open Awards
What you'll be able to do
- Understand that meetings can have different purposes
- Understand meeting conventions
- Understand meeting processes
- Participate effectively in a meeting
Developing Own Interpersonal SkillsReal unit · Open Awards
What you'll be able to do
- Understand the importance of interpersonal skills in various contexts.
- Develop personal interpersonal skills through practice.
Developing Personal Confidence And Self AwarenessReal unit · Open Awards
What you'll be able to do
- Understand the various reasons why individuals may feel confident in certain situations.
- Understand the reasons why individuals may lack confidence in certain situations.
- Understand how to participate effectively in a range of social situations.
- Understand different strategies for managing stress effectively.
- Set realistic and achievable personal objectives.
- Plan for personal progression and development.
Developing Personal Development SkillsReal unit · Open Awards
What you'll be able to do
- Understand own strengths and weaknesses in relation to personal development.
- Know own skills and investigate ways of self-improvement, including identifying training and development opportunities.
- Understand own current life situation and relationships, and how these impact on personal development.
- Make positive decisions that support personal growth and wellbeing.
- Set realistic and achievable personal objectives and make detailed action plans for self-improvement.
Developing Personal and Team Effectiveness Using ITReal unit · Open Awards
What you'll be able to do
- Explain how IT can support personal development.
- Use IT tools and applications to support personal development activities.
- Explain how IT can support the development of team effectiveness.
- Review the use of IT for team or collaborative activities and identify areas for improvement.
Developing Reading StrategiesReal unit · Open Awards
What you'll be able to do
- Read and understand the purpose of a variety of different types of texts
- Read critically to evaluate information presented in texts
- Read critically to evaluate ideas presented in texts
- Use appropriate reading strategies depending on the purpose of the reading task
- Use organisational features of texts to locate specific information
- Use organisational systems of texts to locate specific information
- Recognise and understand vocabulary commonly associated with different types of text
Developing Skills for Employment in the Catering and Hospitality IndustryReal unit · Open Awards
What you'll be able to do
- Understand the structure and opportunities within the catering and hospitality industry.
- Maintain a professional personal appearance and manage time effectively in a catering and hospitality environment.
- Produce a plan to develop skills relevant to employment in the catering and hospitality industry.
- Prepare effectively for a job application within the catering and hospitality industry.
Developing Skills to Provide Personal Care in Care SettingsReal unit · Open Awards
What you'll be able to do
- Know the key principles when offering personal care to individuals in care settings.
- Know how the environment affects eating and drinking for individuals in care settings.
- Understand the importance of personal hygiene and dignity needed during eating and drinking for individuals in care settings.
- Understand the importance of providing support with personal care to individuals in care settings.
- Understand the importance of supporting an individual to care for their personal appearance in care settings.
- Understand the issues associated with personal care and infection control in care settings.
- Recognise that sensitivity is important during personal care in care settings.
- Recognise the social and cultural purposes/norms of eating and drinking.
- Understand the importance of assessing the individual's needs for eating and drinking.
- Understand the importance of enabling informed choice in eating and drinking.
- Understand the importance of supporting individuals with eating and drinking.
Developing a Personal Exercise ProgrammeReal unit · Open Awards
What you'll be able to do
- Understand the importance of exercise
- Know about basic human anatomy
- Know about basic human physiology
- Understand health and safety factors related to exercise
- Plan a safe and effective home fitness session
- Plan a safe and effective personal exercise programme
- Monitor a safe and effective personal exercise programme
- Evaluate a safe and effective personal exercise programme
Developments in Social PolicyReal unit · Open Awards
What you'll be able to do
- Know the historical context of the treatment of the poor in the nineteenth century in the UK
- Understand the reasons for changes in attitudes towards the poor in the early twentieth century, including social and economic factors
- Understand the key principles of the welfare state and how they were intended to address poverty
- Know the New Right's perspective on poverty and its influence on perceptions and policies related to poverty
Disability, Society and the LawReal unit · Open Awards
What you'll be able to do
- Know about legislation relating to people who have support needs, including the Equality Act and other relevant laws.
- Know about current philosophies towards people with support needs, including person-centred care and independent living.
- Know about attitudes in society to people who have support needs, including positive and negative perceptions.
Discovering MusicReal unit · Open Awards
What you'll be able to do
- Recognise and describe different types of classical music
- Identify and describe various genres of popular music
- Explain how sound is produced in different musical instruments
- Understand and apply the basic principles of music theory and notation
Discovering MusicReal unit · Open Awards
What you'll be able to do
- Know about classical music
- Know about the main types of popular music
- Know about the production of sound in musical instruments
- Understand the basic principles of music theory
- Understand basic music notation
Display stock to promote sales to customers in a retail environmentReal unit · Open Awards
What you'll be able to do
- Understand the importance of checking for potential health and safety issues before setting up displays, such as trip hazards and unstable structures.
- Understand the importance of checking for potential health and safety issues before dismantling displays, such as sharp objects and heavy items.
- Understand how displays help to promote sales by attracting customers' attention and showcasing products effectively.
- Know about legal requirements for labelling products in a display, including pricing information, product descriptions, and safety warnings.
- Establish the availability of space needed for a display, considering factors such as customer flow and accessibility.
- Establish the availability of other resources needed for a display, such as shelving, lighting, and promotional materials.
- Prepare a display area for use in a retail environment by cleaning, organising, and ensuring it is safe for customers and staff.
- Set up a display in a retail environment according to a planned design, ensuring products are presented attractively and effectively.
- Label a display of stock in a retail environment accurately and clearly, providing all necessary information to customers.
- Dismantle a display in a retail environment safely and efficiently, returning stock to storage and disposing of waste appropriately.
Diversity in SocietyReal unit · Open Awards
What you'll be able to do
- Understand the meaning of the term ‘diversity’ in relation to society and its various aspects
- Know about the differences and practices of diverse groups of people in society, including cultural, religious, and ethnic groups
- Know about the importance of respecting diversity and promoting inclusivity in society
- Know about the contributions of diverse groups to society and their impact on culture, economy, and social development
Doing Business OnlineReal unit · Open Awards
What you'll be able to do
- Identify different online business activities, such as e-commerce, online marketing, and social media engagement.
- Identify what to consider when setting up an online business, including legal requirements, target audience, and business model.
- Explain the operation of an online business, including order processing, customer service, and website maintenance.
- Explain the benefits of an online business presence, including increased reach, reduced costs, and improved customer engagement.
Domestic Abuse AwarenessReal unit · Open Awards
What you'll be able to do
- Identify different forms of domestic abuse, including physical, emotional, financial, and psychological abuse
- Explain how external attitudes and cycles may influence domestic abuse, including societal norms and intergenerational patterns
- Describe the impact of power and control within relationships, including coercive control and manipulation
- Recognise key considerations surrounding abusive relationships, including the impact on victims and perpetrators
- Identify support available for individuals experiencing domestic abuse, including helplines, shelters, and counselling services
Domestic Plumbing SystemsReal unit · Open Awards
What you'll be able to do
- Understand the distribution of water to and around domestic properties.
- Plan the positioning of plumbing hardware in a domestic property.
- Plan pipework, storage and insulation systems for a domestic property.
- Understand the main types of domestic hot water systems.
- Understand how to install major domestic appliances and facilities.
- Understand the relative merits of common domestic central heating options.
DrawingReal unit · Open Awards
What you'll be able to do
- Understand the characteristics and uses of different drawing media, such as pencils, charcoal, and pastels.
- Recognise drawing and composition problems, and identify potential solutions.
- Recognise the characteristics of line, including its weight, texture, and direction, and how these can be used to create different effects.
- Understand the importance of keeping a personal sketchbook for developing ideas and practicing drawing skills.
- Understand Health and Safety considerations when using drawing materials and equipment.
Drawing Application MethodsReal unit · Open Awards
What you'll be able to do
- Explore a variety of drawing techniques and media
- Apply drawing skills in specific contexts and for different purposes
- Understand formal elements and surface qualities in drawing
- Produce a personal response through drawing
- Understand Health and Safety procedures and safe studio practice in a drawing environment
Drawing Development MethodsReal unit · Open Awards
What you'll be able to do
- Understand the characteristics and application of a variety of drawing media
- Understand the properties of different surfaces on which drawing can be made and their impact on the final artwork
- Understand how to represent three-dimensional form, mass, space, structure and scale in drawings
- Demonstrate the ability to make drawings at varying tempos and levels of detail
- Recognise the value of sketchbook methodology for selecting, collecting and using information to inform drawing practice
- Understand Health and Safety procedures and safe studio practice within a drawing environment
Drawing and Planning SoftwareReal unit · Open Awards
What you'll be able to do
- Input, organise and combine information to create drawings or plans using appropriate software.
- Use tools and techniques to edit, manipulate, format and present drawings or plans.
Drawing and Planning SoftwareReal unit · Open Awards
What you'll be able to do
- Input, organise and combine information effectively when using drawing or planning software
- Use appropriate tools and techniques to edit, manipulate, format and present drawings or plans
Drawings, Surfaces and TexturesReal unit · Open Awards
What you'll be able to do
- Recognise surfaces and textures through drawing techniques
- Influence the appearance and meaning in a drawing through the effective use of surface and pattern
Drug AwarenessReal unit · Open Awards
What you'll be able to do
- Identify and differentiate between various types of drugs.
- Recognise some of the underlying causes that can contribute to drug misuse.
- Describe some of the physical and psychological effects associated with drug misuse.
- Understand the wider implications of drug misuse on individuals and their relationships with others.
- Understand some of the health issues that are commonly associated with drug misuse.
- Know the potential effects of withdrawing from drugs.
- Identify some of the agencies that offer support, help and information related to drug misuse.
Eating DisordersReal unit · Open Awards
What you'll be able to do
- Know about different types of eating disorders, including their symptoms, causes, and potential consequences.
- Understand the link between food and feelings, recognising how emotions can influence eating behaviours and contribute to the development of eating disorders.
EcologyReal unit · Open Awards
What you'll be able to do
- Understand the characteristics of different biomes
- Understand the interaction between abiotic and biotic factors within an ecosystem
- Understand the flow of energy through an ecosystem
- Appreciate how living organisms interact with each other in nutrient cycling within ecosystems
Economic ActivityReal unit · Open Awards
What you'll be able to do
- Understand different classifications of economic activity, including primary, secondary, tertiary, and quaternary sectors
- Understand the concept of de-industrialisation and its impact on the European Union
- Understand the factors influencing the changing location of tertiary economic activity within the UK
- Understand the challenges and opportunities associated with industrial change in Less Economically Developed Countries (LEDCs)
Effectiveness at WorkReal unit · Open Awards
What you'll be able to do
- Understand what constitutes effective workplace behaviour and its importance.
- Demonstrate effective working practice in a workplace environment.
- Evaluate their own practice and identify areas for improvement.
Employment Rights and Responsibilities in the Passenger Transport SectorReal unit · Open Awards
What you'll be able to do
- Know the employment rights of the employee, including rights related to pay, working hours, and discrimination.
- Know the employment responsibilities of the employee, including responsibilities related to attendance, performance, and conduct.
- Know the employment rights of the employer, including rights related to managing performance, disciplinary procedures, and termination of employment.
- Know the employment responsibilities of the employer, including responsibilities related to providing a safe working environment, fair treatment, and equal opportunities.
- Understand how employment rights and responsibilities affect organisations, including the impact on organisational culture, employee relations, and legal compliance.
Engineering Assembly Methods and TechniquesReal unit · Open Awards
What you'll be able to do
- Use tools safely in accordance with health and safety guidelines
- Use equipment safely in accordance with health and safety guidelines
- Use measuring instruments safely in accordance with health and safety guidelines
- Assemble components to engineering equipment according to specifications
Engineering IndustryReal unit · Open Awards
What you'll be able to do
- Know the engineering Health and Safety requirements relevant to the workplace
- Demonstrate effective methods of communication within an engineering environment
- Understand engineering drawings and specifications
- Demonstrate an awareness of working in the engineering industry
Engineering MaintenanceReal unit · Open Awards
What you'll be able to do
- Describe the purposes of engineering maintenance
- Explain the procedures involved in engineering maintenance
- Identify the resources required for engineering maintenance activities
- Plan a maintenance activity on a specified engineering system or product, considering safety and efficiency
- Carry out a planned maintenance activity on an engineering system or product, following established procedures
- Document the maintenance activity carried out, including any issues encountered and resolutions implemented
Engineering TechnologyReal unit · Open Awards
What you'll be able to do
- Know the requirements for selecting appropriate materials in engineering applications.
- Know the properties of different engineering materials, including their strengths and weaknesses.
- Apply analytical methods to solve engineering mathematical problems.
- Apply analytical methods to solve engineering science problems.
English, Mathematics and ICT Needs for Life, Learning and WorkReal unit · Open Awards
What you'll be able to do
- Understand English, mathematics and ICT needs of adults within communities
- Understand the importance of English, mathematics and ICT skills for life, learning and work
- Understand opportunities for developing English, mathematics and ICT skills
Environmental ConservationReal unit · Open Awards
What you'll be able to do
- Describe the principles of environmental conservation, including the importance of biodiversity, sustainability, and resource management
- Explain different methods of environmental conservation, such as habitat restoration, pollution control, and waste reduction
Environmental PollutionReal unit · Open Awards
What you'll be able to do
- Know about different types of pollution and their sources.
- Know about the effects of pollution control measures on society, including economic and environmental impacts.
- Know about own impact on pollution and ways to minimise it.
Establish and maintain conditions appropriate to the welfare of animalsReal unit · Open Awards
What you'll be able to do
- Provide appropriate living conditions for animals, taking into account their specific needs and welfare requirements.
- Handle livestock safely and effectively, minimising stress and potential harm to both the handler and the animals.
- Inspect livestock to identify any signs of illness, injury, or distress, and take appropriate action.
- Select, use, and maintain relevant equipment for animal care, ensuring it is in good working order and safe to use.
- Work safely in an animal care environment, adhering to health and safety regulations and minimising the risk of accidents or injuries.
- Minimise environmental damage by implementing sustainable practices and disposing of waste responsibly.
- Explain how to establish appropriate conditions for livestock, considering factors such as space, temperature, ventilation, and hygiene.
- Describe how to handle livestock in a manner which minimises stress, using appropriate techniques and understanding animal behaviour.
- Identify the types of equipment required for animal care and explain how to maintain them in good working order.
- Summarise relevant health and safety legislation and environmental good practice guidelines related to animal care.
Establish and maintain effective working relationships with othersReal unit · Open Awards
What you'll be able to do
- Maintain effective working relationships with others by using appropriate communication and interpersonal skills.
- Understand why good working practices are important in maintaining effective working relationships and achieving organisational goals.
Expanding Brickwork SkillsReal unit · Open Awards
What you'll be able to do
- Lay bricks and blocks to the required standard.
- Clean up the work area on completion of bricklaying activities.
Explore Your Business MotivesReal unit · Open Awards
What you'll be able to do
- Identify your personal needs and aspirations when considering setting up a business, reflecting on your motivations and goals
- Be aware of how your own role and responsibilities within a business can affect your personal and business needs, considering the potential impact on work-life balance and financial security
Exploring Business and EnterpriseReal unit · Open Awards
What you'll be able to do
- Identify the key features that contribute to the success of a business or enterprise.
- Identify different types of businesses and enterprises operating in the UK.
- Understand how businesses and enterprises contribute to and benefit society.
Exploring Carpentry and JoineryReal unit · Open Awards
What you'll be able to do
- Identify the hand tools commonly used to perform carpentry and joinery tasks, describing their functions and maintenance requirements
- Identify the materials commonly used to perform carpentry and joinery tasks, describing their properties and applications
- Understand the important health, safety and welfare issues associated with carpentry and joinery tasks, including manual handling, working at height, and the use of power tools
- Apply safe working practices to mark out timber components accurately, following given specifications
- Apply safe working practices to form joints for a timber frame to a given specification, ensuring structural integrity and dimensional accuracy
Exploring Painting and DecoratingReal unit · Open Awards
What you'll be able to do
- Know the hand tools, materials and access equipment used by decorators to perform specified tasks.
- Understand safe working practices to prepare new and previously painted surfaces for painting.
- Apply safe working practices in the application of paints to prepared surfaces.
Exploring business and enterpriseReal unit · Open Awards
What you'll be able to do
- Understand how different organisations provide goods and services
- Understand the different ways that businesses and enterprises impact on society
- Describe the key features of a successful business or enterprise
Exploring the Hair and Beauty SectorReal unit · Open Awards
What you'll be able to do
- Describe the diverse nature of the hair and beauty sector, including different types of businesses and services offered.
- Identify the key features of the hair and beauty industry, such as trends, regulations, and customer expectations.
- Identify a range of employment opportunities within the hair and beauty industry.
- Explore potential career pathways and progression routes within the hair and beauty industry.
Family LearningReal unit · Open Awards
What you'll be able to do
- Understand the importance of shared learning experiences for families.
- Know about various ways of supporting learning within a family context.
- Know the specific ways in which they can help their child develop literacy and numeracy skills.
- Know about the impact of positive role models on attitudes towards learning and education.
- Review and record their own learning experiences and progress.
Feeding and Providing Water to AnimalsReal unit · Open Awards
What you'll be able to do
- Describe the purpose of a feeding plan for animals
- Describe different types of feed and feed quality for three different purposes related to animal care
- Outline the importance of providing fresh water to animals to maintain their health and wellbeing
- Describe normal feeding and drinking behaviour of animals and how to identify signs of abnormality that may indicate a health issue
- Describe potential difficulties and risks that may arise during the feeding process and how to report them to the appropriate person
- Explain the importance of keeping accurate records of feeding and watering activities for monitoring animal health and welfare
- Select the correct feed according to the animals’ feeding plan, ensuring it meets their nutritional needs
- Prepare feed correctly and hygienically to prevent contamination and maintain animal health
- Provide feed in a manner which gives each animal the opportunity to obtain its food and maintains its health and welfare, considering their individual needs
- Supply clean, fresh water to the animals according to their needs, ensuring it is readily available
- Keep an accurate record of activities related to feeding and watering animals, including quantities and any observations
- Select appropriate equipment for feeding and watering animals, ensuring it is suitable for the task
- Prepare, maintain and store equipment in a safe and effective working condition, following manufacturer's instructions
- Work in a way which maintains health and safety, animal welfare and is consistent with current legislation, codes of practice and any additional requirements
- Dispose of waste safely and correctly, following environmental regulations and hygiene protocols
- Outline correct use and storage of equipment and feedstuffs to prevent accidents and maintain quality
Financial Considerations for a New BusinessReal unit · Open Awards
What you'll be able to do
- Estimate the income and expenditure of a business
- Estimate profit and loss for a business
- Know the financial information that needs to be recorded for a business
- Understand the basic principles of cashflow
- Identify potential sources of finance for a business
Floristry TechniquesReal unit · Open Awards
What you'll be able to do
- Know about the relevant tools and equipment used in floristry, including their safe and effective use
- Know about relevant plant material used in floristry, including their characteristics and care requirements
- Understand conditioning techniques used in floristry to prepare plant material
- Understand preservation techniques used in floristry to extend the life of floral arrangements
- Understand basic design principles used in floristry, including colour and balance
- Understand basic construction techniques used in floristry, including wiring and taping
Floristry TechniquesReal unit · Open Awards
What you'll be able to do
- Know about the tools and equipment used in floristry, including their purpose and safe operation
- Know about the different types of plant material used in floristry, including their characteristics and suitability for different designs
- Know about conditioning techniques used to prepare plant material for floristry work, ensuring its longevity and appearance
- Know about preservation techniques used to extend the life of floral arrangements
- Identify basic design principles in floristry, such as colour, form, and balance
- Know about basic construction techniques used to create floral arrangements, including wiring, taping, and gluing
Food and Nutrition for ChildrenReal unit · Open Awards
What you'll be able to do
- Identify the nutritional value of common foods for children, understanding the importance of a balanced diet.
- Identify other considerations to take account of when preparing food for children, such as allergies, dietary requirements, and age-appropriate textures.
- Explain the importance of food safety in relation to the preparation and storage of food for children, preventing foodborne illnesses.
Garden Horticulture SkillsReal unit · Open Awards
What you'll be able to do
- Identify a range of garden and allotment produce, including fruits, vegetables, and herbs
- Control weeds effectively using appropriate methods, minimising their impact on cultivated plants
- Propagate plants using various techniques, such as cuttings, seeds, and division
- Grow and care for plants grown from seed, ensuring their healthy development and productivity
Garden Horticulture SkillsReal unit · Open Awards
What you'll be able to do
- Identify a range of common garden and allotment produce, including fruits, vegetables, and herbs
- Describe methods for controlling weeds in a garden or allotment, including manual removal and the use of herbicides
- Grow and care for plants from seed, following appropriate sowing, transplanting, and watering techniques
- Use basic methods to improve plant yield, such as pruning, feeding, and providing support
Generating and Assessing a Business IdeaReal unit · Open Awards
What you'll be able to do
- Generate a viable business idea, taking into account market needs and personal skills.
- Assess the potential of a business idea, considering factors such as profitability and competition.
- Take a business idea forward, including initial steps for implementation.
Geographical FieldworkReal unit · Open Awards
What you'll be able to do
- Know the health and safety regulations and procedures when undertaking geographical fieldwork.
- Understand the purpose and methods of geographical fieldwork.
- Present geographical data using appropriate methods.
- Analyse geographical data to draw conclusions.
Global Economic ActivityReal unit · Open Awards
What you'll be able to do
- Understand different classifications of economic activity, including primary, secondary, and tertiary sectors
- Understand the nature of industrial change in less economically developed countries (LEDCs), including factors driving this change
- Understand the potential benefits of international trade for a developing economy, including increased growth and employment
Graphic Design ProjectReal unit · Open Awards
What you'll be able to do
- Prepare effectively for a graphic design project.
- Understand the legal and ethical implications of own graphic design project.
- Produce a design outline that meets the project brief requirements.
- Implement the proposed design within the graphic design project.
- Evaluate the success of a graphic design project.
Graphic Design ProjectReal unit · Open Awards
What you'll be able to do
- Prepare for a graphic design project, including researching the client and target audience.
- Understand the legal and ethical implications of own graphic design project, including copyright and intellectual property rights.
- Produce a detailed design outline to meet the project brief, including specifying the visual style, layout, and content.
- Implement the proposed design using appropriate software and techniques.
- Evaluate the completed graphic design project against the original brief, identifying strengths and weaknesses.
Growing FruitReal unit · Open Awards
What you'll be able to do
- Identify different fruit plants and their cultural forms available to gardeners
- Describe the factors relating to the siting of a fruit garden
- Explain the factors relating to the choice of fruit to grow
- Describe the maintenance requirements of fruit plants
- Identify common fruit pests
- Recognise common fruit diseases
- Recognise common fruit disorders
Growing Fruit and VegetablesReal unit · Open Awards
What you'll be able to do
- Understand the principles and practices of crop rotation
- Understand the factors involved in siting a vegetable production area
- Describe how to grow a range of vegetables from seeds
- Understand key factors for growing tree fruit plants
- Plant and maintain tree fruit plants
- Grow a range of soft fruit plants
Handle animalsReal unit · Open Awards
What you'll be able to do
- Handle animals safely and appropriately, considering their individual needs and behaviours
- Work safely in an environment where animals are present, following established safety protocols
- Handle animals in a way that minimises stress and risk of injury to both the handler and the animal
- Know relevant health and safety legislation and guidelines related to handling animals
Health Care PracticeReal unit · Open Awards
What you'll be able to do
- Establish a positive relationship between professionals and clients
- Establish a positive relationship between professionals and patients
- Know about the support needs of patients
- Know about the support needs of clients
- Know about the support needs of patients' families
- Know about the support needs of clients' families
- Know about factors that affect the well-being of patients
- Know about factors that affect the well-being of clients
- Know how cultural factors can impact on health care
- Know how religious factors can impact on health care
Health Promotion in Care SettingsReal unit · Open Awards
What you'll be able to do
- Understand the concept of health promotion within care settings
- Promote the principles of a healthy lifestyle to individuals in care settings
- Know about potential conflicts that may arise related to health promotion in care settings
- Know about the importance of care workers keeping safe and healthy in their role
Health and Safety in ConstructionReal unit · Open Awards
What you'll be able to do
- Recognise the importance of health and safety in construction environments.
- Describe legislation relating to health and safety in a construction environment.
- Carry out risk assessments in a construction environment.
- Explain how control measures are used to reduce risk in a construction environment.
Health and Safety in Hair and BeautyReal unit · Open Awards
What you'll be able to do
- Explain roles, responsibilities and standards for health, safety and welfare in hair and beauty workplaces
- Explain how risk assessments contribute to workplace health and safety in hair and beauty environments
- Identify and control the risks from common hazards in hair and beauty workplaces
- Identify and control hygiene hazards in hair and beauty workplaces
Health and safety in catering and hospitalityReal unit · Open Awards
What you'll be able to do
- Understand the importance of health and safety practices in the catering and hospitality industry.
- Identify potential hazards present in a catering and hospitality workplace.
- Understand how to effectively control hazards in the workplace to minimise risks.
- Understand how to maintain a healthy and safe working environment in a catering and hospitality setting.
Health, Safety and Welfare in Sport and Active LeisureReal unit · Open Awards
What you'll be able to do
- Understand the health and safety requirements of employees working in the sport and active leisure sector
- Understand how to contribute to maintaining a safe workplace environment
- Understand the potential risks and hazards present in sport and active leisure settings
- Understand how to respond appropriately to accidents, incidents, and emergencies that may occur in sport and leisure environments
Healthy LivingReal unit · Open Awards
What you'll be able to do
- Know about the components of personal fitness and how to assess them
- Develop a personal exercise programme to improve own healthy lifestyle, taking into account individual needs and goals
- Know about the role of a balanced diet in promoting good health and well-being
- Know about the importance of personal hygiene and grooming in maintaining health and preventing the spread of infection
- Understand the issues of sex education and contraception, including responsible sexual behaviour
- Take responsibility for own health and lifestyle choices, demonstrating an understanding of the potential consequences
Healthy, Safety and First Aid at WorkReal unit · Open Awards
What you'll be able to do
- Understand the health and safety requirements of own workplace surroundings, including hazard identification and risk assessment
- Understand the main elements of Control of Substances Hazardous to Health (COSHH) regulations and procedures
- Prevent common accidents at work by following safety procedures and using appropriate equipment
- Respond appropriately to first aid incidents in the workplace
- Demonstrate resuscitation techniques and the recovery position correctly
- Safely handle and move inanimate loads, using correct lifting techniques
Help customers to choose products in a retail environmentReal unit · Open Awards
What you'll be able to do
- Understand the importance of focusing on the individual customer’s requirements to provide excellent customer service
- Know how sales are confirmed with the customer and closed effectively, including handling objections
- Find out what products customers may be interested in buying through effective questioning and observation
- Help customers to choose the products that best meet their needs by providing relevant information and advice
- Close sales by confirming the customer's choice and processing the transaction
Hotel ReservationsReal unit · Open Awards
What you'll be able to do
- Describe reservation systems currently in operation in the hospitality industry, including their features and functions
- Explain pricing methods that can be applied to accommodation, including yield management and dynamic pricing
- Describe the monitoring systems used in reservations, including occupancy rates and revenue tracking
- Explain the main implications of contract law as applied to hotel reservation transactions, including booking terms and conditions
Housekeeping in HospitalityReal unit · Open Awards
What you'll be able to do
- Understand the range of establishments providing accommodation, including hotels, guesthouses, and self-catering apartments.
- Understand the different types of accommodation services offered by various establishments.
- Understand the importance of cleaning in maintaining hygiene standards and customer satisfaction.
- Understand the impact of cleaning on the overall appearance and reputation of the establishment.
- Understand that different cleaning tasks require a range of specialist equipment and methods, including vacuum cleaners, floor polishers, and cleaning chemicals.
- Understand the correct procedures for using different cleaning equipment and methods safely and effectively.
- Understand that the type of accommodation (use of floor) will determine the appropriate floor covering, considering factors such as durability, aesthetics, and ease of maintenance.
- Understand the different types of floor coverings commonly used in accommodation establishments, including carpets, tiles, and wooden floors.
- Understand the reasons for the selection and control of linen, including hygiene, comfort, and cost-effectiveness.
- Understand the procedures for laundering and storing linen to maintain quality and prevent contamination.
How The Music Industry WorksReal unit · Open Awards
What you'll be able to do
- Understand the structure of the UK music industry from the perspective of a defined genre or sub-genre in relation to songs and recordings, including the roles of artists, record labels, publishers, distributors, and other key stakeholders.
Human Behaviour in RelationshipsReal unit · Open Awards
What you'll be able to do
- Recognise and understand different types of relationships.
- Understand and reflect on own feelings within different relationship dynamics.
- Understand how feelings can influence behaviour in relationships.
- Recognise and understand different types of controlling situations that may occur in relationships.
- Understand and respect acceptable boundaries to behaviour within relationships.
- Know about methods of challenging inappropriate behaviour in a constructive manner.
- Know about local support agencies that can provide assistance and guidance.
IT Communication FundamentalsReal unit · Open Awards
What you'll be able to do
- Select and use a variety of sources of information, including online databases, libraries and professional networks, to meet specific information needs
- Access, search for, select and use Internet-based information effectively and evaluate its fitness for purpose, considering factors such as credibility, relevance and bias
- Select and use IT tools and applications to communicate and exchange information safely, responsibly and effectively, adhering to relevant policies and guidelines
Showing 200 of 493 units in this qualification.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Administer basic nursing care to animals in a Home Office designated establishment
- Communicate effectively with the public and others on recycling activities
- Enable access to further learning and development opportunities
- Explore and establish the client’s needs for complementary and natural healthcare
- Facilitate the resolution of issues or conflicts
- Interpret results of research and development activities
- Provide accessible environments for family learning
- Report Writing
Where this can lead
Telesales Associate
Your journey as a Telesales Associate is just the beginning. The skills you'll develop here – resilience, communication, problem-solving, and a deep understanding of our products – are the bedrock of a fantastic career. We're here to help you build that foundation and support you as you grow, whether that's becoming a top individual contributor, leading a team, or moving into other areas of the business. The opportunities are genuinely vast.
See the whole journey →Showing 6 roles, drawn from 16 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will gain knowledge of individual and societal attitudes to ageing, the ageing process, and associated health issues. The unit also covers the roles and functions of agencies that support older people.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Open Awards Level 2 Award in Skills for Further Learning and Employment (RQF)
171 units in this credential, in the order it lists them, awarded by Open Awards.
- Ageing and the Older Person
- Alcohol Awareness
- Animal Husbandry
- Animals in Transit
- Applying for Work
- Art Design Style
and 165 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.