Open Awards · RQF Level 2

Open Awards Level 2 Award in Skills for Further Learning and Employment (RQF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits9
  • Guided learning67 hours
  • Units in this qualification493

Awarded by Open Awards · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The Level 2 Award is designed to develop skills for further learning and employment. Units cover prejudice and discrimination, practical floristry skills, and the impact of leisure and tourism. It is suitable for individuals seeking to enhance their employability.

These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Ageing and the Older PersonReal unit · Open Awards
You'll gain knowledge of individual and societal attitudes to ageing, the ageing process, and associated health issues. The unit also covers the roles and functions of agencies that support older people.

What you'll be able to do

  • Understand attitudes to ageing from both an individual and societal perspective, recognising the diversity of experiences and perceptions.
  • Know the basic elements of the ageing process, including physical, psychological, and social changes.
  • Know about common health issues related to the ageing process, such as chronic diseases and cognitive decline.
  • Understand the roles and functions of various agencies working with older people, including healthcare providers, social services, and community organisations.
Alcohol AwarenessReal unit · Open Awards
You'll gain knowledge of alcohol unit strengths, methods to calculate alcohol content, and the effects of alcohol use on individuals and others. The unit also covers health issues related to misuse and information on agencies providing support and advice.

What you'll be able to do

  • Know about the differences in unit strengths of various alcoholic beverages.
  • Calculate the alcohol content of different drinks.
  • Know about the potential effects that alcohol use may have on the behaviour and well-being of others.
  • Understand the short-term and long-term health issues associated with alcohol misuse.
  • Know about agencies offering help, support and information on alcohol misuse.
  • Access information and support for individuals affected by alcohol misuse.
Animal HusbandryReal unit · Open Awards
This unit covers the characteristics and purposes of common farm animals, including cattle, sheep, pigs, and poultry. You'll develop practical skills in feeding, watering, and preparing bedding for livestock, alongside understanding health and safety procedures when working with farm animals.

What you'll be able to do

  • Know the key characteristics of a range of common farm animals.
  • Know the primary purposes for keeping different types of farm animals.
  • Feed livestock according to their specific needs and requirements.
  • Provide fresh and clean water for livestock at all times.
  • Prepare appropriate and comfortable bedding for livestock.
  • Understand the relevant health and safety procedures when working with farm animals to ensure personal and animal safety.
Animals in TransitReal unit · Open Awards
This unit covers animal welfare in relation to transportation, focusing on the qualities of an effective stock person and recognising signs of stress in animals. You'll understand health and safety features of equipment and how to identify and manage unfit animals during transit.

What you'll be able to do

  • Define animal welfare in relation to the transportation of animals.
  • Understand the qualities that make a stock person effective.
  • Recognise the signs and symptoms of stress in animals during transportation.
  • Identify the health and safety features of the equipment used for animal transportation.
  • Identify animals that are unfit for transportation and describe how to deal with them.
  • Explain the importance of providing rest, food, and water when transporting animals.
  • Develop a journey plan for transporting animals.
  • Explain the importance of appropriate stocking densities when transporting animals.
  • Identify the factors that should be taken into account to maintain the welfare of animals during transport.
  • Follow the procedures for checking and inspecting vehicles used for animal transportation.
  • Understand the paperwork required when transporting animals.
Applying for WorkReal unit · Open Awards
This unit covers the skills needed to apply for work effectively, including creating CVs and cover letters, and preparing for interviews.

What you'll be able to do

  • Demonstrate the ability to compile a CV and cover letter.
  • Prepare for job interviews.
Applying for WorkReal unit · Open Awards
You'll gain knowledge of different job application methods and develop skills to produce tailored CVs, write covering letters, and complete job application forms accurately. The unit emphasises effective job application techniques.

What you'll be able to do

  • Recognise different methods of applying for jobs, including online applications, recruitment agencies, and networking.
  • Produce a Curriculum Vitae (CV) that is accurate, well-presented, and tailored to specific job requirements.
  • Write a covering letter that effectively introduces the applicant and highlights their skills and experience.
  • Complete job application forms accurately and thoroughly, providing all necessary information.
Art Design StyleReal unit · Open Awards
You'll study the design characteristics of objects and images, using appropriate terminology to analyse style, composition, and historical influences. The unit encourages reflection on the impact and effectiveness of different design styles.

What you'll be able to do

  • Understand the key design characteristics of given objects or images.
  • Understand terminology relevant to design practice and history, demonstrating accurate use of language.
  • Know key influences on the design of given objects or images, including historical and cultural factors.
  • Reflect on design style, considering its impact and effectiveness.
Art History in PracticeReal unit · Open Awards
You'll explore key principles and methodologies of Art History, analysing historical contexts and the impact of social and political influences. The unit also covers the significance of Art Historical research and the evolving nature of artworks over time.

What you'll be able to do

  • Understand the fundamental principles of Art History, including its methodologies and key concepts.
  • Understand the principles of analysing an Art Historical Context, including social, political, and cultural influences.
  • Understand the significance of Art Historical research in its wider context, including its contribution to knowledge and understanding.
  • Understand the changing nature of the artwork, including its physical condition, interpretation, and cultural significance over time.
Art and Design: Colour Theory and DesignReal unit · Open Awards
You'll develop an understanding of colour theory, including key terminology, the colour spectrum, and historical and psychological aspects of colour. The unit teaches you to recognise and explain colour concepts and their application in art and design across different contexts.

What you'll be able to do

  • Understand the terminology and concepts employed by colour
  • Know about the elements of the colour spectrum
  • Know about the relevance of colour in different historical periods
  • Know about the psychological associations linked to colour
  • Know about the spatial impact of colour
  • Recognise the psychological associations linked to colour
Art and Design: Colour Theory and DesignReal unit · Open Awards
This unit provides foundational knowledge of colour theory and its application in art and design. You'll study colour principles, mixing techniques, construction of a colour wheel, and terminology, enabling them to recognise and address colour-related issues in artwork.

What you'll be able to do

  • Understand the principles of colour theory and application, including hue, saturation, and value.
  • Recognise problems related to colour mixing, such as muddy colours or incorrect hues.
  • Construct a twelve-section colour wheel, demonstrating an understanding of primary, secondary, and tertiary colours.
  • Understand the value of colour in art and design, and how it can be used to create different moods and effects.
  • Use colour related terminology accurately when discussing and analysing colour in art and design.
Assembling and Fitting Units for InteriorsReal unit · Open Awards
You'll develop the ability to interpret technical information and prepare, assemble, and fit interior units according to specifications. The unit includes positioning, securing furniture components, and checking final fittings to ensure accuracy and quality.

What you'll be able to do

  • Interpret information from drawings, specifications, and instructions
  • Prepare and assemble components to specification, using appropriate tools and techniques
  • Finish and check the assembly against the specification/s, ensuring accuracy and quality
  • Position and secure furniture components in location, using appropriate fixings and methods
  • Finish and check the final fitting of an interior, ensuring it meets the required standards and is safe to use
  • Understand the ways of working that ensure their own and other's safety, including risk assessment and the use of personal protective equipment
Assertiveness and Decision MakingReal unit · Open Awards
You'll develop assertiveness and decision-making skills by examining factors influencing personal choices, understanding rights and responsibilities, and practising negotiation techniques. The unit also covers the implications and benefits of assertiveness in various contexts.

What you'll be able to do

  • Make informed decisions and choices about themselves and their actions.
  • Demonstrate knowledge of the rights and responsibilities of themselves and others.
  • Use negotiation skills to achieve desired outcomes in various situations.
  • Know about the implications and benefits of assertiveness in different contexts.
Assessing Your Capacity to Start and Run a BusinessReal unit · Open Awards
You'll explore the essential skills required to run a business, such as leadership, communication, and financial management. The unit also covers the time commitment involved and teaches you to evaluate their own capacity to start and manage a business effectively.

What you'll be able to do

  • Understand the skills needed to successfully run a business.
  • Understand the time commitment involved in starting and running a business.
  • Evaluate his/her own ability to start and run a business.
Assist in Motor Vehicle MaintenanceReal unit · Open Awards
It teaches you to perform basic motor vehicle maintenance tasks under supervision and understand the systems of service vehicles. You'll assist in scheduled servicing, use tools correctly, follow instructions, and adhere to health and safety procedures.

What you'll be able to do

  • Perform basic motor vehicle maintenance tasks under supervision
  • Describe the different systems of various types of service vehicles
  • Assist in scheduled servicing activities, following instructions and safety procedures
Assist in Organising and Delivering a Sports Event or CompetitionReal unit · Open Awards
It teaches you to understand different types of sports events and competitions and assist in their planning, leadership, and evaluation. You'll support smooth event delivery and identify areas for improvement.

What you'll be able to do

  • Understand the different types of event and competition that take place in sport
  • Assist in the planning of an event or competition, contributing to the organisation and logistics
  • Assist in the leadership of an event or competition, supporting the smooth running of activities
  • Evaluate an event or competition, identifying areas of success and areas for improvement
Assist in the Delivery of a Sports Activity SessionReal unit · Open Awards
This unit equips learners with skills to assist in delivering sports activity sessions safely and effectively. You'll prepare equipment and resources, support the lead instructor, demonstrate techniques, conclude sessions appropriately, and evaluate outcomes.

What you'll be able to do

  • Prepare adequately for the sports activity session, ensuring all necessary equipment and resources are available
  • Demonstrate the ability to assist in leading a safe sports activity session, following established guidelines and procedures
  • Demonstrate the ability to assist in leading an appropriate sports activity session, considering the needs and abilities of the participants
  • Conclude the sports activity session in an appropriate manner, including cool-down exercises and feedback
  • Evaluate the sports activity session to identify areas for improvement and future development
Assist with the Maintenance and Cleaning of Animal AccommodationReal unit · Open Awards
You'll be enabled to assist with cleaning and maintaining animal accommodation, following procedures and using equipment safely under supervision. The unit emphasises hygiene standards and hazard identification during the cleaning process.

What you'll be able to do

  • Clean animal accommodation effectively with assistance, ensuring hygiene standards are maintained
  • Maintain animal accommodation with assistance, carrying out necessary repairs and upkeep
Assist with the provision of basic nursing care to animalsReal unit · Open Awards
This unit provides learners with knowledge and skills to assist in basic nursing care for animals. You'll prepare for and support care procedures, monitor animals, and work safely while minimising environmental impact.

What you'll be able to do

  • Prepare to administer basic nursing care to animals
  • Assist in the administration of basic nursing care to animals
  • Monitor animals receiving basic nursing care
  • Work safely and minimise environmental damage when providing basic nursing care
  • Describe how to prepare for the administration of basic nursing care
  • Explain how to assist in the administration of basic nursing care
  • Describe how to monitor animals receiving basic nursing care
  • Identify relevant health and safety legislation and environmental good practice in the context of animal care
Assisting a Leader of Sports or Active Leisure Activities to Plan and Deliver an ActivityReal unit · Open Awards
You'll gain knowledge and skills to assist a leader in planning and delivering sports or active leisure activities. The unit covers the qualities and responsibilities required to support a leader and teaches you to contribute effectively to activity planning and delivery.

What you'll be able to do

  • Know the qualities needed for supporting a leader of a sports or active leisure activity.
  • Know the responsibilities needed for supporting a leader of a sports or active leisure activity.
  • Assist in planning a sports or active leisure activity.
  • Support the delivery of part of a sports and active leisure activity.
Audio Production SkillsReal unit · Open Awards
This unit develops learners' practical skills in audio production, including recording sound, developing production ideas, and applying professional working methods. You'll also understand health and safety requirements and reflect on their work to improve audio production quality.

What you'll be able to do

  • Know about health and safety requirements in audio production environments
  • Record sound using appropriate equipment and techniques
  • Develop production ideas for audio projects
  • Know about professional working methods used in the audio production industry
  • Reflect on own work and identify areas for improvement in audio production skills
Audio SoftwareReal unit · Open Awards
You'll develop practical skills in using audio hardware and software to capture, combine, edit, play, and present audio sequences. The unit covers audio manipulation techniques and synchronisation using appropriate tools.

What you'll be able to do

  • Use audio hardware and software to capture audio sequences.
  • Use audio software tools to combine audio sequences.
  • Use audio software tools to edit audio sequences.
  • Play and present audio sequences effectively.
Audio SoftwareReal unit · Open Awards
You'll learn to use audio hardware and software for capturing, combining, and editing audio sequences. This unit covers configuring input devices, recording audio, applying editing techniques, and presenting audio sequences appropriately.

What you'll be able to do

  • Use audio hardware and software to capture audio sequences effectively
  • Use audio software tools and techniques to combine and edit audio sequences to a specified brief
  • Play and present audio sequences in a suitable format for the intended audience
Awareness of Communication in Adult Social CareReal unit · Open Awards
You'll gain awareness of effective communication skills required in adult social care settings. The unit covers adapting communication to meet individual needs, the use of various communication methods, and the importance of accurate record keeping.

What you'll be able to do

  • Know the communication skills needed in adult social care
  • Know how adult social care workers can meet the communication and language needs of individuals
  • Know how adult social care workers can meet the language needs of individuals
  • Know the importance of record keeping in adult social care settings
Awareness of converging digital technology in the Creative Media sectorReal unit · Open Awards
This unit develops learners’ understanding of converging digital technology in the Creative Media sector. You'll examine its impact on the workforce, how it is exploited to reach audiences and generate revenue, and plan research into its application within a chosen industry.

What you'll be able to do

  • Explain the use of digital technology within the Creative Media sector
  • Analyse the implications of converging technology on the workforce in a particular Creative Media industry
  • Explain how converging technology has been exploited to reach new audiences
  • Explain how converging technology has been exploited to generate revenue
  • Plan a research exercise to test an idea for exploiting converging technology
Awareness of employment in the Creative Media sectorReal unit · Open Awards
This unit raises awareness of employment statuses and the employment market within the Creative Media sector. You'll understand current trends, the characteristics of freelance work, and develop skills to promote themselves effectively to potential employers or clients.

What you'll be able to do

  • Know about different employment statuses in the Creative Media sector, such as freelance and employed.
  • Understand the Creative Media employment market place, including trends and opportunities.
  • Promote self effectively to potential employers or clients.
Baking Bread, Pastry, Cakes and BiscuitsReal unit · Open Awards
You'll develop practical skills in baking bread, pastry, cakes, and biscuits, including techniques for yeast and non-yeast breads. The unit covers different types of pastry, health and safety principles, and evaluation of finished products.

What you'll be able to do

  • Make bread both with and without yeast, following a recipe and using appropriate techniques.
  • Know about the different types of pastry, including shortcrust, puff, and choux pastry.
  • Make pastry using appropriate techniques and ingredients.
  • Make a selection of fancy biscuits, demonstrating a range of skills and techniques.
  • Make a selection of cakes, demonstrating a range of skills and techniques.
  • Follow principles of health and safety when preparing food, including hygiene and food safety regulations.
  • Evaluate own work, identifying areas for improvement and reflecting on the learning process.
Barista SkillsReal unit · Open Awards
You'll develop knowledge of barista products, ingredients, and equipment. The unit teaches you to prepare a range of barista drinks to required standards while demonstrating safe equipment use and effective customer service.

What you'll be able to do

  • Understand the products and ingredients related to a barista role.
  • Make products for customers in a barista role, meeting required standards.
  • Understand the importance of customer service in the barista role.
Barriers to HealthReal unit · Open Awards
It teaches you to identify and understand barriers that prevent equal access to healthcare services in Britain. You'll explore socio-economic, cultural, and geographical factors affecting access and consider the impact of these barriers on individuals and communities.

What you'll be able to do

  • Know about the various barriers that prevent equal access to healthcare services in Britain.
  • Know how socio-economic factors can impact access to healthcare.
  • Know how cultural differences can impact access to healthcare.
  • Know how geographical location can impact access to healthcare.
Behaviour in ConflictReal unit · Open Awards
This unit provides learners with an understanding of behaviours that can hinder trusting and supportive atmospheres, including the impact of labelling, habitual behaviours, past events, and core beliefs. You'll explore how these factors influence behaviour, particularly in conflict situations.

What you'll be able to do

  • Know the kinds of behaviours that can hinder a trusting and supportive atmosphere, such as aggression or defensiveness.
  • Understand how being labelled may impact on behaviour, both positively and negatively.
  • Understand the concept of habitual behaviours, and how they develop.
  • Know how past events may influence the development of habitual behaviours.
  • Know about the concept of core beliefs, and how they can affect behaviour.
  • Understand the concept of choice over habitual behaviours, and how to make conscious decisions.
Being a Responsible EmployeeReal unit · Open Awards
You'll gain knowledge of statutory rights and responsibilities of employees and employers under Employment Law and related regulations. The unit covers workplace policies, procedures, and sources of information to support responsible employee conduct.

What you'll be able to do

  • Know about the statutory rights and responsibilities of both employers and employees under Employment Law and other relevant regulations
  • Know about the policies and procedures implemented to recognise and protect the relationship between the employee and the employer
  • Know about the various sources of information, advice, and guidance available to employees regarding their employment rights and responsibilities
  • Know about own role and responsibilities within the organisation and the wider sector
  • Know how employees are informed about potential career pathways and opportunities available to them
  • Know about the representative bodies relevant to the specific sector
  • Obtain sector-specific information, advice, and guidance relevant to their role
  • Know about own organisation’s core principles and established Codes of Practice
Bespoke SoftwareReal unit · Open Awards
You'll learn to input, organise, combine, edit, process, format, and present information using bespoke software applications. The unit emphasises accuracy and effective use of software tools to manage information.

What you'll be able to do

  • Input information accurately into bespoke software applications.
  • Organise information effectively within bespoke software applications.
  • Combine different types of information using bespoke software features.
  • Use available tools and techniques to edit information within bespoke software.
  • Process information using the functionalities of bespoke software.
  • Format information appropriately for presentation using bespoke software.
  • Present information clearly and effectively using bespoke software.
Bespoke SoftwareReal unit · Open Awards
You'll learn to accurately input, combine, organise, retrieve, process, and present information using bespoke software applications. The unit includes effective use of software functions and structuring data for efficient management.

What you'll be able to do

  • Input information accurately using bespoke software applications
  • Combine information effectively using bespoke software applications
  • Use appropriate structures to organise information efficiently within the bespoke software
  • Retrieve information efficiently using the bespoke software's search and retrieval functions
  • Use the functions of the software effectively to process information according to task requirements
  • Use the functions of the software effectively to present information in a clear and understandable format
Body ImageReal unit · Open Awards
This unit provides learners with an understanding of media portrayals of body image, including stereotypes and cultural variations. You'll reflect on personal perceptions and the influence of media representations historically and in daily life.

What you'll be able to do

  • Understand how images of women and men are portrayed through daily media, recognising common stereotypes
  • Understand how the media influences own body image, reflecting on personal perceptions
  • Understand how images of women or men have been portrayed through history, identifying changes over time
  • Understand how images of women or men are portrayed through different cultures, recognising cultural variations
Brickwork Bonding SkillsReal unit · Open Awards
You'll gain knowledge of brickwork bonding principles and purposes, and develop practical skills to construct one brick thick walls using English and Flemish bond techniques. The unit includes producing right angle quoins and straight walls with quoins and stopped ends.

What you'll be able to do

  • Know the principles and purpose of brickwork bonding techniques
  • Construct one brick thick walls using English Bond correctly
  • Construct one brick thick walls using Flemish Bond correctly
  • Produce a right angle quoin in English Bond to the required standard
  • Produce a straight wall with one quoin and one stopped end in Flemish Bond to the required standard
  • Build brick on edge (BOE) coping to solid one brick walls accurately
Build and Pack Dry Stone WallsReal unit · Open Awards
This unit provides learners with knowledge of building and packing dry stone walls, focusing on the first and second lifts. You'll understand the use of through stones, selection of materials, and techniques to ensure structural stability.

What you'll be able to do

  • Build and pack the first lift of a dry stone wall.
  • Place and pack through stones.
  • Build and pack the second lift of a dry stone wall.
Building Working Relationships with CustomersReal unit · Open Awards
It teaches you to understand how customer interactions with employees affect perceptions of an organisation. You'll explore the purpose of customer service protocols and practise positive interactions in line with organisational standards.

What you'll be able to do

  • Understand how a customer’s or client’s interactions with employees influence their opinion of the organisation as a whole.
  • Understand why organisations normally have protocols for dealing with customers, including complaint handling and service standards.
  • Interact positively with customers in line with given protocols, demonstrating professionalism and empathy.
Building Working Relationships with CustomersReal unit · Open Awards
The unit is about understanding customer needs and developing appropriate interpersonal skills to build effective working relationships with customers.

What you'll be able to do

  • Identify customer needs and preferences.
  • Develop skills to manage customer relationships positively.
Building a Personal Career PortfolioReal unit · Open Awards
This unit encourages learners to create and maintain a personal career portfolio that showcases their skills, experiences, and achievements.

What you'll be able to do

  • Understand the components of a personal career portfolio.
  • Create and update a personal career portfolio.
Building a Personal Career PortfolioReal unit · Open Awards
It teaches you to build a personal career portfolio by identifying skills, abilities, experience, knowledge, and personal qualities. You'll gather evidence of achievements, produce a Curriculum Vitae, and plan to achieve personal career goals.

What you'll be able to do

  • Identify own skills, abilities, experience, knowledge and personal qualities relevant to career development.
  • Build a portfolio of information to evidence achievements and qualities for career progression.
  • Produce a Curriculum Vitae (CV) that effectively presents skills, experience, and qualifications.
  • Plan to achieve personal goals related to career development and progression.
Building and Managing Workplace RelationshipsReal unit · Open Awards
It teaches you to understand acceptable workplace behaviour and boundaries. You'll learn to recognise and respond to various behaviours, give and receive constructive criticism, and manage conflict constructively.

What you'll be able to do

  • Understand acceptable and unacceptable boundaries to behaviour in the workplace environment
  • Recognise and appropriately respond to different types of behaviours exhibited by colleagues
  • Give constructive criticism to others and how to respond positively when receiving constructive criticism
  • Understand how conflict situations can be dealt with constructively and effectively in the workplace
Building and Managing Workplace RelationshipsReal unit · Open Awards
This unit focuses on the development of skills needed to establish and maintain healthy working relationships in various contexts.

What you'll be able to do

  • Recognise the importance of positive workplace relationships.
  • Develop strategies for managing workplace relationships.
Business OnlineReal unit · Open Awards
This unit covers various online business activities such as e-commerce, marketing, and customer service. You'll understand issues related to online business, including security and legal compliance, and develop practical skills in creating webpages or websites to meet business needs.

What you'll be able to do

  • Understand different online business activities, including e-commerce, marketing, and customer service.
  • Understand the key issues relating to doing business online, including security, data protection, and legal compliance.
  • Create webpages or a website to meet a stated business need, demonstrating practical skills in web design and development.
  • Know the impact of establishing and maintaining an online business presence, including its effects on marketing, sales, and customer engagement.
Business Skills in SportReal unit · Open Awards
This unit develops learners' business skills relevant to the sport and leisure industry, including communication, customer service, problem-solving, and teamwork. You'll also learn to review the quality of sport and leisure business operations.

What you'll be able to do

  • Describe the business skills needed to support customers in the sport and leisure industry
  • Use the skills required to manage customer service situations in a sport and leisure business
  • Describe the skills needed for effective sport and leisure business operation
  • Review the quality of a sport and leisure business
Candidate project for learning and workReal unit · Open Awards
You'll learn to plan, execute, present, and evaluate a project. The unit covers defining aims, managing resources and time, adapting plans, and reflecting on project outcomes to demonstrate effective project management.

What you'll be able to do

  • Plan a project, which could be an activity or a piece of research
  • Carry out a project according to the agreed plan
  • Present a project, detailing the aims, activities and outcomes
  • Evaluate a project, identifying strengths, weaknesses and areas for improvement
Care Planning Skills for the Care WorkerReal unit · Open Awards
This unit equips learners with knowledge and skills to participate in the care planning process. You'll understand assessment methods, risk assessment, implementation, and evaluation of care plans within health and social care settings.

What you'll be able to do

  • Understand the care planning process, including its purpose and stages.
  • Know about the assessment process used in care planning, including different assessment methods.
  • Understand the role of risk assessment in the care planning process, and how to identify and manage risks.
  • Participate in planning the delivery of care, contributing to the development of care plans.
  • Understand the implementation of care plans, including roles and responsibilities.
  • Evaluate care plans and processes, and identify areas for improvement.
  • Understand the issues around the storage of information and care plans, including confidentiality and data protection.
Care of AnimalsReal unit · Open Awards
This unit equips learners with knowledge and skills to monitor and care for animal well-being and health. You'll learn to identify signs of stress or illness and provide appropriate food and water to maintain animal welfare.

What you'll be able to do

  • Describe how to monitor and care for the well-being of animals
  • Describe how to monitor and care for the health of animals
  • Describe how to provide appropriate food and water to animals
Career PlanningReal unit · Open Awards
You'll assess their own strengths, skills, and qualities relevant to career planning and understand how to use information, advice, and guidance sources. The unit covers relating personal abilities to progression opportunities and planning transitions to further education, training, or work.

What you'll be able to do

  • Understand and identify own strengths, personal qualities, skills and abilities relevant to career planning.
  • Understand how to effectively utilise various sources of information, advice, and guidance to support career planning activities.
  • Understand how own abilities and attributes relate to available progression opportunities in education, training, or employment.
  • Develop a plan for transitioning to the next stage of education, training, or work, including identifying necessary steps and resources.
Careers in Leisure and TourismReal unit · Open Awards
This unit provides an understanding of the leisure and tourism industry's structure, including its various sectors and their interrelationships. You'll explore current trends, developments, and factors influencing people's choices of leisure and recreation opportunities in the UK.

What you'll be able to do

  • Understand the structure of the leisure and tourism industry, including its various sectors and their interrelationships.
  • Know about current trends, developments and emerging issues in leisure and recreation in the UK.
  • Know about the factors that influence people’s choice of leisure and recreation opportunities, such as personal preferences, socio-economic factors, and accessibility.
Careers in MusicReal unit · Open Awards
You'll assess their technical skills, soft skills, and personal qualities relevant to the music industry. This unit supports identification of potential employment areas within the sector based on the learner’s evaluated skill set.

What you'll be able to do

  • Assess your current skill set, including technical skills, soft skills and personal qualities, to identify appropriate potential areas for employment within the music industry
Caring for Babies under Twelve MonthsReal unit · Open Awards
You'll gain knowledge of the physical, cognitive, social, and emotional development of babies up to twelve months. The unit also covers basic dietary requirements, cultural variations in care, and health and safety considerations in various settings.

What you'll be able to do

  • Understand the stages of growth and development of babies up to twelve months old
  • Understand the basic nutritional and dietary requirements of babies up to twelve months old
  • Recognise that caring practices for babies can vary across different cultures
  • Understand the health and safety requirements for babies within a range of care settings
Carpentry and Joinery SkillsReal unit · Open Awards
This unit provides learners with essential carpentry and joinery skills, focusing on health and safety procedures, correct use of tools and techniques, and completing tasks to a specified standard within a workshop environment.

What you'll be able to do

  • Follow health and safety procedures when undertaking carpentry and joinery tasks, including the correct use of personal protective equipment (PPE)
  • Use a range of carpentry and joinery tools and techniques safely and effectively
  • Complete carpentry and joinery work to a specified standard, demonstrating accuracy and attention to detail
Carpentry and Joinery ToolsReal unit · Open Awards
This unit provides learners with the skills to safely use, maintain, and store manual and electrical woodworking tools. You'll demonstrate correct techniques for cutting, shaping, smoothing, measuring, and marking wood to ensure tool longevity and safety.

What you'll be able to do

  • Demonstrate the correct and safe use of a range of manual woodworking tools for specific tasks
  • Maintain manual and electrical woodworking tools in good working order, following manufacturer's instructions
  • Use electrical woodworking tools safely and effectively for specific tasks
  • Describe the correct methods for storing woodworking tools to ensure their longevity and safety
Carrying Out an Engineering ProjectReal unit · Open Awards
This unit guides learners through identifying and selecting an engineering project relevant to their interests and skills. You'll conduct research, undertake project activities, present their findings, and evaluate both project outcomes and their own performance.

What you'll be able to do

  • Identify a suitable engineering project
  • Select an appropriate engineering project
  • Carry out research relevant to the chosen engineering project
  • Undertake practical activities to complete the engineering project
  • Present the completed engineering project, using appropriate methods
  • Evaluate the outcomes of the engineering project
  • Evaluate own performance throughout the engineering project
Changing Roles and Relationships in AdolescenceReal unit · Open Awards
This unit provides learners with an understanding of changing parental roles and relationships during adolescence. You'll explore adolescent development, family pressures, sources of conflict, and strategies to support positive family dynamics.

What you'll be able to do

  • Explain the changing roles and relationships of parents with their child as they grow older
  • Describe the changes that a young person goes through during adolescence
  • Explain the pressures that families with adolescents can experience
  • Identify issues that can cause conflict within families with adolescents
  • Explain issues of power and authority within families with adolescents
Child ProtectionReal unit · Open Awards
You'll gain knowledge of children's fundamental needs and rights, various types of child abuse, and appropriate responses to disclosures. The unit also covers the legislative framework relevant to child protection to ensure learners understand their responsibilities.

What you'll be able to do

  • Know that all children have fundamental needs and rights that must be protected.
  • Know about the different types of child abuse, including physical, emotional, sexual abuse and neglect.
  • Respond appropriately to a child’s disclosure of abuse, following established procedures.
  • Know about the key aspects of the legislative framework surrounding issues of child protection in the UK.
Children’s Social and Emotional DevelopmentReal unit · Open Awards
You'll explore children’s social and emotional development, including key stages and influencing factors. The unit covers strategies to meet children’s social and emotional needs, promoting positive development.

What you'll be able to do

  • Know the key stages and factors involved in children's social and emotional development
  • Effectively meet children's social and emotional needs, promoting their well-being and development
Children’s Social and Emotional DevelopmentReal unit · Open Awards
This unit covers the social and emotional development of children, including key stages, characteristics, and typical behaviours. You'll understand the importance of supporting this development and the effects of negative behaviour on children's social and emotional growth.

What you'll be able to do

  • Understand the key stages of social and emotional development in children.
  • Understand the importance of supporting children's social and emotional development in various settings.
  • Understand the potential effects of negative behaviour on the social and emotional development of children.
CitizenshipReal unit · Open Awards
You'll gain an understanding of the rights and responsibilities of citizens within a democratic society. The unit covers equal opportunities legislation, the functions of local and national government, and the main public services available in their local community.

What you'll be able to do

  • Understand that citizens have rights and responsibilities within a democratic society.
  • Understand the principles of equal opportunities in relation to current UK legislation.
  • Understand the main functions of local government and its role in the community.
  • Understand the main functions of national government and its role in the country.
  • Know about the main public services available in own local community and how to access them.
Cognitive Development of ChildrenReal unit · Open Awards
This unit provides learners with an understanding of cognitive development stages and theories in children. You'll explore language development and experimental methods used to study cognitive growth.

What you'll be able to do

  • Know about the key stages and characteristics of cognitive development in children.
  • Understand different theories of cognitive development, including their strengths and limitations.
  • Understand how language develops in children, including the stages of language acquisition.
  • Understand the application of experimental methods in relation to the study of cognitive development.
Cognitive Development of ChildrenReal unit · Open Awards
This unit introduces learners to cognitive development in children, covering the nature/nurture debate, key developmental theories, language acquisition, and experimental methods. You'll gain understanding of factors influencing intelligence and cognitive growth.

What you'll be able to do

  • Explain the nature/nurture debate with regard to intelligence, considering the relative contributions of genetics and environment
  • Summarise different theories of cognitive development, including Piaget's stages and Vygotsky's sociocultural theory
  • Describe how language develops in children, including the stages of language acquisition and the influence of social interaction
  • Explain experimental methods used in relation to cognitive development, including research designs, data collection techniques, and ethical considerations
Collection, Presentation and Interpretation of Discrete DataReal unit · Open Awards
You'll gain knowledge of discrete and continuous data types and develop skills to collect, organise, and present discrete data using appropriate statistical methods. The unit includes interpreting data through calculations such as the mean.

What you'll be able to do

  • Understand the difference between discrete and continuous data types
  • Collect, organise and present discrete data effectively for a specific purpose
  • Know and apply appropriate ways of describing data statistically, such as calculating the mean, median and mode
Communicate with the Public and others on Recycling ActivitiesReal unit · Open Awards
You'll develop communication skills to engage effectively with the public and external parties about recycling activities. The unit emphasises promoting the organisation positively, maintaining public health and safety, and understanding relevant regulations.

What you'll be able to do

  • Communicate effectively with the public and other persons external to the organisation in a way that promotes the organisation's recycling activities and positive image.
  • Maintain the health and safety of the public during recycling activities, adhering to relevant safety protocols and procedures.
  • Work in a manner which underpins effective performance in recycling activities, demonstrating professionalism and efficiency.
  • Understand the relevant regulation procedures and requirements for recycling, ensuring compliance with legal and ethical standards.
  • Communicate effectively with the public and others, using appropriate language and communication methods to convey information about recycling.
Communicating and presenting ideas in the Creative Media sectorReal unit · Open Awards
This unit covers communication methods used in the creative media workplace and the presentation of ideas in various environments. You'll understand the importance of effective communication within teams and adapt their style to suit different contexts.

What you'll be able to do

  • Understand different methods of communication used in the workplace.
  • Understand the importance of effective communication in a team environment.
  • Understand how to adapt communication style to different audiences.
  • Present own ideas clearly and concisely in different environments.
  • Use appropriate visual aids to support presentations.
  • Respond to questions and feedback effectively during presentations.
Communication Skills for BusinessReal unit · Open Awards
You'll develop business communication skills including writing formal letters, telephone etiquette, and participating in meetings. The unit focuses on appropriate language, tone, and professionalism to ensure effective and respectful communication in a business environment.

What you'll be able to do

  • Write a formal letter for business purposes, using correct formatting and language.
  • Communicate effectively on the telephone, using appropriate tone and etiquette.
  • Participate in a meeting, contributing appropriately and respectfully to discussions.
Communication Skills for BusinessReal unit · Open Awards
This unit develops learners' communication skills for business promotion and customer engagement. You'll create appropriate written materials, establish dialogue with customers, build rapport, and use social media effectively to promote products or services.

What you'll be able to do

  • Understand the importance of effective communication in promoting a business
  • Understand the importance of establishing a dialogue with customers
  • Create written material appropriate for a business purpose
  • Understand how to use social media to promote a product or service
Communication Skills for EngineeringReal unit · Open Awards
This unit provides learners with an understanding of the role of effective communication in engineering workplaces. You'll study methods for conveying technical information and develop skills to communicate effectively in various engineering contexts.

What you'll be able to do

  • Explain the importance of effective communication in the engineering workplace
  • Describe methods for communicating technical information in an engineering workplace
  • Communicate technical information effectively in an engineering workplace
  • Communicate effectively in a range of engineering contexts
Communication Skills for Group and TeamworkReal unit · Open Awards
You'll develop communication and co-operative skills for effective group and teamwork. This unit covers understanding group roles and responsibilities, practising active listening, and using clear communication to contribute positively within group situations.

What you'll be able to do

  • Understand the different roles and responsibilities associated with working in a group
  • Demonstrate effective communication skills when working with others in a group situation
  • Communicate clearly and respectfully with other group members
  • Understand how to co-operate effectively with others when working in a group situation
  • Demonstrate co-operative behaviour when working in a group
Communication Skills for Group and TeamworkReal unit · Open Awards
This unit enhances learners' ability to communicate effectively in group settings, focusing on team dynamics and collabouration.

What you'll be able to do

  • Demonstrate effective communication in team activities.
  • Understand the dynamics of effective teamwork.
Communication in TeamworkReal unit · Open Awards
You'll understand how effective communication influences teamwork and develop skills in verbal, non-verbal, and written communication. The unit emphasises active listening and constructive feedback to promote positive teamwork and collabouration within organisations.

What you'll be able to do

  • Understand how effective communication can positively affect teamwork within an organisation.
  • Know about a range of communication skills that promote positive teamwork and collaboration.
Communication in the WorkplaceReal unit · Open Awards
This unit develops learners' understanding of the importance of positive verbal and non-verbal communication in the workplace. You'll demonstrate effective interaction and produce written communications that maintain a professional image and build relationships.

What you'll be able to do

  • Understand the importance of positive verbal and non-verbal interaction in the workplace for building relationships and maintaining a professional image.
  • Demonstrate positive verbal and non-verbal interaction in the workplace, using appropriate language and body language.
  • Produce positive written communications in the workplace, using correct grammar, spelling and tone.
Companion animal nutritionReal unit · Open Awards
You'll understand the preparation and presentation of food and water for companion animals, recognising the importance of balanced nutrition. The unit covers dietary requirements and nutritional support essential for the health and wellbeing of animal inpatients.

What you'll be able to do

  • Correctly prepare and present food and water to different types of companion animals.
  • Understand the importance of good nutrition for the health and wellbeing of companion animals.
  • Appreciate the importance of providing appropriate nutritional support to companion animals with specific needs.
  • Know the specific dietary requirements of animal inpatients with different conditions.
Composing LyricsReal unit · Open Awards
This unit develops learners' ability to compose lyrics suited to specific audiences and purposes. You'll assess their own lyric writing skills and use feedback to improve the quality and effectiveness of their compositions.

What you'll be able to do

  • Compose lyrics that are appropriate for the intended audience and purpose.
  • Assess own abilities in composing lyrics, identifying strengths and areas for improvement.
  • Use feedback from others to improve the quality and effectiveness of lyrics.
Computerised Accounting SoftwareReal unit · Open Awards
You'll gain skills in using computerised accounting software to access, enter, and edit financial data. The unit includes processing business transactions and producing accounting documents and summary reports.

What you'll be able to do

  • Access accounting software to retrieve required information
  • Enter accounting information accurately and efficiently
  • Edit accounting information to correct errors or make necessary adjustments
  • Use appropriate tools and techniques within the software to process various business transactions
  • Produce accurate and relevant accounting documents to meet specified requirements
  • Generate summary reports from the accounting software to provide an overview of financial data
Computerised Accounting SoftwareReal unit · Open Awards
This unit covers the use of computerised accounting software to access, enter, and edit accounting information accurately. You'll select and apply appropriate tools to process business transactions and produce accounting documents and summary reports that meet specified requirements.

What you'll be able to do

  • Access, enter, and edit accounting information accurately within a computerised accounting software system.
  • Select and use appropriate tools and techniques within the software to process various business transactions efficiently.
  • Produce accurate and informative accounting documents and summary reports to meet specified requirements and deadlines.
Conflict ResolutionReal unit · Open Awards
It teaches you to understand the factors contributing to conflict, including interpersonal and organisational elements. You'll explore different conflict responses, communication styles, conflict resolution processes, and the role of third parties in resolving disputes.

What you'll be able to do

  • Understand factors that contribute to conflict, including interpersonal and organisational factors.
  • Understand the different responses to conflict, such as avoidance, aggression, and compromise.
  • Understand how communication styles can affect a conflict situation, both positively and negatively.
  • Understand what conflict resolution entails, including negotiation and mediation techniques.
  • Understand the role of a third party in resolving conflict, including impartiality and facilitation skills.
Constructing Water GardensReal unit · Open Awards
You'll gain knowledge of the value of water features in gardens, including aesthetic and environmental benefits. The unit covers pond construction, selection of suitable water plants, and planning for the maintenance of water gardens.

What you'll be able to do

  • Understand the value of water as a garden feature, including its aesthetic and environmental benefits
  • Construct a pond, including site preparation, lining, and safety considerations
  • Select water plants for a pool, considering factors such as size, sunlight, and water depth
  • Plan for the maintenance of a water garden, including cleaning, plant care, and pest control
Contribute to the Nursing of AnimalsReal unit · Open Awards
This unit equips learners with knowledge and skills to contribute to animal nursing by observing in-patients, providing basic care, and adhering to health, safety, and hygiene procedures. You'll also understand client care principles within veterinary practice.

What you'll be able to do

  • Observe an in-patient animal, recording relevant information accurately.
  • Provide basic care to an in-patient animal, following instructions and established procedures.
  • Follow health, safety and hygiene procedures within a veterinary environment.
  • Understand the principles of veterinary practice client care and communication.
Contribute to the Support of Positive Environments for Children and Young PeopleReal unit · Open Awards
It teaches you to contribute to positive environments for children and young people by understanding relevant regulatory requirements. You'll support individual needs, personal care, and nutrition within these environments, promoting well-being and development.

What you'll be able to do

  • Know the regulatory requirements for creating and maintaining a positive environment for children and young people.
  • Support a positive environment that meets the individual needs of children and young people.
  • Support the personal care needs of children and young people within a positive environment.
  • Understand how to support the nutritional and dietary needs of children and young people.
Control and restrain animalsReal unit · Open Awards
It teaches you to safely and humanely restrain animals using appropriate techniques and equipment. You'll understand relevant health and safety legislation and demonstrate how to select, use and maintain restraint equipment in accordance with established procedures.

What you'll be able to do

  • Demonstrate the ability to restrain animals safely and humanely
  • Select, use and maintain relevant equipment for animal restraint
  • Work safely at all times when restraining animals, adhering to relevant procedures
  • Restrain animals using appropriate techniques
  • Know relevant health and safety legislation relating to animal handling and restraint
  • Identify the types of equipment required for animal restraint and how to maintain them in good working order
Cooking SkillsReal unit · Open Awards
You'll develop cooking skills by planning meals according to specific dietary requirements and preparing dishes using various ingredients. The unit emphasises nutritional considerations and the importance of health and safety practices in the kitchen.

What you'll be able to do

  • Plan meals according to specific requirements, considering dietary needs and available resources
  • Prepare dishes using a variety of ingredients, demonstrating cooking techniques and presentation skills
  • Understand the importance of health and safety requirements in the kitchen, including food hygiene and safe use of equipment
Cooking with Dairy Products and EggsReal unit · Open Awards
You'll explore the nutritive value of dairy products and eggs and demonstrate their use in various cookery methods. The unit includes evaluating finished dishes and understanding health and safety principles related to food preparation.

What you'll be able to do

  • Recognise the nutritive value of dairy products and eggs in relation to a balanced diet
  • Demonstrate the use of dairy foods and eggs in a range of cookery methods
  • Evaluate own work in relation to the quality and safety of the finished product
  • Understand the principles of health and safety in a food preparation environment
Cooking with Meat, Fish and VegetablesReal unit · Open Awards
This unit develops learners’ skills in identifying, preparing, and cooking a range of meats, fish, and vegetables using appropriate methods. You'll also apply principles of health and safety and prepare balanced meals.

What you'll be able to do

  • Identify a range of meats suitable for different cooking methods
  • Prepare a range of meats for cooking, including trimming, marinating, and seasoning
  • Cook a range of meats using different cooking methods, such as roasting, grilling, and frying
  • Identify a range of fish suitable for different cooking methods
  • Prepare a range of fish for cooking, including filleting, skinning, and deboning
  • Cook a range of fish using different cooking methods, such as baking, poaching, and steaming
  • Identify a range of vegetables suitable for different cooking methods
  • Prepare a range of vegetables for cooking, including peeling, chopping, and blanching
  • Cook a range of vegetables using different cooking methods, such as boiling, roasting, and stir-frying
  • Understand cooking methods for meat, including the effect of heat on texture and flavour
  • Understand cooking methods for fish, including the importance of cooking to the correct internal temperature
  • Understand cooking methods for vegetable cookery, including retaining nutrients and colour
  • Prepare a balanced meal using a healthy recipe, considering nutritional content and portion sizes
  • Follow principles of health and safety when preparing food, including hygiene practices and safe food handling
  • Evaluate own work by assessing the taste, appearance, and texture of the cooked dishes
Cooking with Rice, Grains and PulsesReal unit · Open Awards
This unit provides learners with knowledge of various types of rice, grains, and pulses, including their characteristics and nutritional value. You'll prepare dishes using these ingredients, evaluate their work, and understand health and safety principles in food preparation.

What you'll be able to do

  • Know the different types of rice, grains and pulses available and their characteristics.
  • Prepare food dishes using rice, grains and pulses, following recipes and applying appropriate cooking techniques.
  • Evaluate the quality of own work, identifying areas for improvement and reflecting on the cooking process.
  • Understand the principles of health and safety in a food preparation environment, including food hygiene and safe working practices.
Counselling TheoriesReal unit · Open Awards
You'll explore key counselling theories, approaches, and ethical considerations. The unit covers the historical development of counselling, the role of theory in practice, and application of a main counselling model within ethical boundaries.

What you'll be able to do

  • Explain the key theoretical issues that inform counselling practice, including ethical considerations and boundaries
  • Describe the main approaches to counselling, including their core principles and techniques
  • Outline the historical background and development of counselling as a profession
  • Explain the role of theory in the process of counselling, including its impact on the therapeutic relationship
  • Understand and apply one main counselling model in a simulated or supervised setting, demonstrating appropriate skills and techniques
Creating a Tailored Curriculum VitaeReal unit · Open Awards
It teaches you to construct a tailored Curriculum Vitae (CV) and covering letter, understanding the standard format and purpose of each section. You'll ensure their CV effectively presents skills and experience without errors.

What you'll be able to do

  • Describe the standard format and key elements of a Curriculum Vitae (CV)
  • Construct a Curriculum Vitae (CV) that effectively presents skills and experience
  • Compose a covering letter of application that is tailored to a specific job role
Creating an Online ProfileReal unit · Open Awards
You'll explore social media platforms relevant to job searching, including LinkedIn and Twitter. The unit covers building and managing a professional online presence and using it to make career-related connections effectively.

What you'll be able to do

  • Know about various social media sites that are commonly used for job searching, including their features and functionalities.
  • Identify relevant social media sites for specific job sectors and career goals.
  • Build an online presence on relevant social media sites by creating a professional profile.
  • Populate the online profile with relevant information, including skills, experience, and qualifications.
  • Use own online presence to make connections with potential employers and industry professionals.
  • Engage in online networking activities to expand professional contacts and opportunities.
Creating and Publishing WebsitesReal unit · Open Awards
You'll develop skills in applying appropriate structures and styles when creating websites. The unit covers the use of website software tools to prepare and format content, and the processes involved in publishing websites effectively.

What you'll be able to do

  • Use appropriate structures and styles when creating websites
  • Use website software tools effectively to prepare content for websites
  • Publish websites using appropriate methods and technologies
Creative Craft SkillsReal unit · Open Awards
This unit covers health and safety requirements, research methods, and experimentation with media for creative craft activities. You'll develop skills in using a range of materials and equipment safely and effectively while exploring creative ideas.

What you'll be able to do

  • Understand the health and safety requirements when undertaking creative activity
  • Research and develop ideas for creative activity
  • Experiment with media using a sketchbook and/or journal to record findings
  • Use a range of materials and equipment safely and effectively
  • Understand techniques to undertake creative activity
Creative Media industry awarenessReal unit · Open Awards
This unit provides learners with knowledge of the Creative Media sector's structure, project life cycle stages, and team roles within organisations. You'll understand individual responsibilities and how teams contribute to project outcomes.

What you'll be able to do

  • Know how the Creative Media sector is structured and organised.
  • Understand the stages of a specific Creative Media project life cycle.
  • Understand the role of a specific team within the organisation of which it is part, and how it contributes to the project.
  • Understand individual team roles and responsibilities within a specific project life cycle.
Creative Media industry awarenessReal unit · Open Awards
You'll gain an understanding of the Creative Media sector’s structure, roles, and project life cycles. The unit covers team organisation and individual responsibilities within projects, enabling learners to comprehend how different functions contribute to project outcomes.

What you'll be able to do

  • Know how the Creative Media sector is structured, including different types of organisations and roles.
  • Understand the stages of a specific Creative Media project life cycle, from initiation to completion.
  • Understand the role of a specific team within the organisation and how it contributes to the overall project.
  • Understand individual team roles and responsibilities within a specific project life cycle, including communication and collaboration.
Creative Writing SkillsReal unit · Open Awards
You'll explore the differences between fiction and non-fiction writing, identify various genres, and use personal experiences and stimuli to generate creative writing ideas. The unit also covers techniques for developing and refining creative work with consideration of the intended audience.

What you'll be able to do

  • Identify the differences between fiction and non-fiction writing
  • Recognise different genres of fiction and non-fiction
  • Use personal experience as a source for creative writing
  • Develop ideas for creative writing based on personal experiences
  • Use stimuli as a basis for creative writing
  • Generate ideas for creative writing based on provided stimuli
  • Develop work in progress
  • Apply techniques to develop and refine creative writing pieces
  • Know the importance of choosing a particular reading audience
  • Identify the characteristics of different reading audiences
  • Tailor creative writing to suit a specific reading audience
  • Reflect on own work and identify areas for improvement
  • Evaluate the effectiveness of own creative writing
Creative Writing SkillsReal unit · Open Awards
This unit introduces learners to creative writing styles and genres, encouraging the use of personal experiences as inspiration. You'll develop skills in structuring ideas, tailoring writing to audiences, and reflecting on their creative work.

What you'll be able to do

  • Know about different literary styles and genres used in creative writing.
  • Use personal experiences and observations as inspiration for creative writing.
  • Understand the importance of structuring and shaping initial ideas into a coherent narrative.
  • Understand the importance of choosing a particular reading audience and tailoring writing accordingly.
  • Reflect on own creative writing work and identify areas for improvement.
Criminal and Youth JusticeReal unit · Open Awards
This unit provides learners with knowledge of the factors contributing to youth crime and the consequences for victims, offenders, and communities. You'll understand the Criminal and Youth Justice System, sentencing options, and the role of local agencies supporting offenders and victims.

What you'll be able to do

  • Know why young people become involved in crime, including social and personal factors.
  • Know the consequences of crime on different people, including victims, offenders, and the community.
  • Understand the Criminal and Youth Justice System process, from arrest to sentencing.
  • Know about custodial and alternative forms of sentences available to young offenders.
  • Know the role of local agencies involved in supporting offenders and their victims, including rehabilitation and restorative justice programmes.
Critical ThinkingReal unit · Open Awards
This unit provides learners with an understanding of critical thinking concepts, including bias, assumptions, and evidence evaluation. You'll learn to apply critical analysis to ideas and opinions, using different types of reasoning to form reasoned judgements.

What you'll be able to do

  • Understand basic concepts of critical analysis.
  • Understand the application of critical analysis to concepts, ideas and opinions.
Customer ServiceReal unit · Open Awards
This unit provides learners with an understanding of the principles and impact of good customer service. You'll explore positive verbal and non-verbal interactions, first impressions, and the consequences of poor customer service on organisations.

What you'll be able to do

  • Explain the benefits to an organisation of providing good customer service, including increased customer loyalty and positive reputation.
  • Explain the possible consequences of poor customer service, such as loss of customers and damage to the organisation's image.
  • Explain the value of giving customers a positive first impression of an organisation, considering factors like appearance and communication.
  • Demonstrate positive verbal and non-verbal interaction with customers, ensuring clear and effective communication.
  • Explain that respect for the individual is at the heart of good customer service, treating all customers with dignity and consideration.
  • Describe how to deal with customer complaints effectively and professionally, aiming for resolution and customer satisfaction.
Customer Service in the Hospitality IndustryReal unit · Open Awards
You'll understand the benefits of good customer service in the hospitality industry, including its effect on customer loyalty and business reputation. The unit also covers effective communication skills and the importance of personal presentation when serving customers.

What you'll be able to do

  • Recognise the benefits of providing good customer service in the hospitality industry
  • Demonstrate the ability to communicate effectively with customers in a hospitality environment
  • Recognise the importance of maintaining good personal presentation when working in the hospitality industry
Data Management SoftwareReal unit · Open Awards
This unit equips learners with skills to enter, edit, maintain, retrieve, and display data records accurately within a data management system. You'll understand data verification methods and the importance of maintaining data integrity according to organisational guidelines.

What you'll be able to do

  • Enter data records accurately into a data management system
  • Edit and maintain data records to ensure accuracy and completeness
  • Retrieve and display data records according to specified requirements
Data Management SoftwareReal unit · Open Awards
This unit equips learners with skills to enter, edit, maintain, retrieve, and display data records within a data management system. You'll follow protocols to ensure data accuracy and effective record management.

What you'll be able to do

  • Enter data records accurately into a data management system.
  • Edit existing data records within a data management system.
  • Maintain data records to ensure accuracy and currency within a data management system.
  • Retrieve specific data records from a data management system based on given criteria.
  • Display retrieved data records in a clear and understandable format to meet specified requirements.
Database SoftwareReal unit · Open Awards
You'll gain skills in using database software to accurately enter, edit, and organise structured information. The unit also covers extracting information through queries and producing reports while maintaining data integrity and consistency.

What you'll be able to do

  • Enter structured information accurately into a database, following established data entry protocols
  • Edit existing data within a database, ensuring data integrity and consistency
  • Organise information within a database using appropriate fields, tables, and relationships
  • Use database software tools to extract specific information based on defined criteria
  • Produce reports from a database, presenting information in a clear and concise format
Database SoftwareReal unit · Open Awards
You'll learn to create and modify non-relational database tables, enter and organise structured information, and use database software tools to run queries and produce reports according to specified requirements.

What you'll be able to do

  • Create non-relational database tables according to specified requirements
  • Modify non-relational database tables to meet changing needs
  • Enter structured information accurately into a database
  • Edit existing structured information within a database to ensure data integrity
  • Organise structured information within a database for efficient retrieval
  • Use database software tools to run queries to extract specific information
  • Produce reports from database information using appropriate software tools
Deal with customer queries and complaints in a retail environmentReal unit · Open Awards
You'll learn to manage customer queries and complaints effectively within a retail environment. The unit covers the contribution of resolution to customer loyalty and confidence, managing difficult customers, and maintaining a positive brand image.

What you'll be able to do

  • Explain how resolving customer queries and complaints contributes to customer loyalty and confidence
  • Describe how to manage angry customers when dealing with customer queries and complaints in a retail environment
  • Deal with customer queries effectively in a retail environment
  • Deal with customer complaints effectively in a retail environment
Dealing With BullyingReal unit · Open Awards
It teaches you to recognise different forms of bullying and their effects. You'll identify strategies to deal with bullying and know where to access help and support to manage bullying incidents appropriately.

What you'll be able to do

  • Identify different forms of bullying, including physical, verbal, and cyber bullying.
  • Recognise the effects of bullying on individuals, including emotional, psychological, and social impacts.
  • Recognise and apply strategies for dealing with bullying, such as reporting incidents and providing support to victims.
  • Identify sources of help and support for individuals affected by bullying, including internal and external organisations.
Debt ManagementReal unit · Open Awards
You'll understand methods for managing problem debt, including budgeting, credit reports, and debt prioritisation. The unit also covers the impact of debt on mental health and well-being and identifies agencies offering debt advice and support.

What you'll be able to do

  • Describe methods for managing problem debt effectively
  • Explain the potential impact of out-of-control debts on individuals and their families
  • Identify agencies that offer debt advice and support services
Decision Making SkillsReal unit · Open Awards
You'll gain knowledge of decision-making processes in various contexts, including individual and group decisions. The unit explores different decision types and styles, and their impact on group dynamics and outcomes.

What you'll be able to do

  • Know how decisions are made in different contexts.
  • Know about the different types of decisions that are commonly made within groups.
  • Know about different decision-making styles and their potential impact.
Deliver basic treatments to animalsReal unit · Open Awards
You'll gain the skills to deliver basic treatments and prescribed medication to animals safely and effectively. The unit emphasises correct procedures, dosage administration, monitoring animal responses, and compliance with health, safety, and welfare legislation.

What you'll be able to do

  • Demonstrate the ability to deliver basic treatments to animals according to instructions
  • Demonstrate the ability to provide prescribed medication to animals according to instructions
  • Work safely when delivering basic treatments and providing medication, minimising environmental damage
  • Explain how to deliver basic treatments to animals
  • Explain how to provide prescribed medication to animals
  • Describe relevant health and safety legislation and animal welfare legislation
Demonstrate products to customers in a retail environmentReal unit · Open Awards
You'll learn to demonstrate products effectively in a retail environment by preparing safe demonstration areas and communicating product features and benefits clearly to customers. They will also learn to tidy the area post-demonstration.

What you'll be able to do

  • Understand how product demonstrations can help to increase sales, including building customer confidence and highlighting key features
  • Make the preparations needed to ensure a safe and efficient product demonstration, including setting up the demonstration area and gathering necessary materials
  • Communicate to customers the features and benefits of the products being demonstrated, using clear and engaging language
  • Tidy the demonstration area when a product demonstration is finished, ensuring a clean and organised environment
DesignReal unit · Open Awards
This unit develops learners' ability to follow a recognised design process, working from a design brief to generate and document design ideas and solutions. You'll analyse brief requirements and communicate their design rationale clearly.

What you'll be able to do

  • Follow a recognised design process to create a design solution
  • Work effectively from a given design brief to meet specified requirements
Design ProjectReal unit · Open Awards
You'll learn to source and evaluate research material and plan design projects effectively using project management techniques. The unit covers translating research and design development into final products, using appropriate materials and techniques, and managing time to meet deadlines.

What you'll be able to do

  • Source appropriate research material to inform the design project.
  • Plan work effectively to meet project deadlines, utilising project management skills.
  • Translate research and design development work into a final product or outcome.
  • Plan, develop and complete design projects using appropriate materials and techniques.
  • Reflect critically on own design work and identify areas for development.
  • Understand relevant Health and Safety procedures within a design project environment.
Design ProjectReal unit · Open Awards
This unit covers the skills required to plan, research, develop, and complete a design project using appropriate materials and techniques. You'll gain knowledge of sourcing and evaluating research material, time management, recording ideas, and adhering to health and safety procedures.

What you'll be able to do

  • Source research material appropriate to the needs of the design project
  • Plan work to meet deadlines using time management skills
  • Record ideas for project development
  • Develop and complete design projects using appropriate materials and techniques
  • Reflect on own work and identify areas for improvement
  • Understand health and safety procedures relevant to the design project
Design ProjectReal unit · Open Awards
You'll learn to plan, manage and complete design projects by sourcing relevant research materials and applying effective time management. They will translate project ideas into final products using suitable materials and techniques while adhering to health and safety requirements.

What you'll be able to do

  • Source research material appropriate to the needs of the design project
  • Plan work to meet project deadlines using effective time management skills
  • Translate project ideas into a final product that meets the design brief
  • Plan, develop and complete design projects using appropriate materials and techniques
  • Understand the need to reflect on own design work to identify areas for improvement
  • Understand relevant Health and Safety issues related to the design project and working environment
Design SoftwareReal unit · Open Awards
It teaches you to use design software to obtain, insert, and combine various types of information. You'll create, manipulate, and edit designs using appropriate software tools and sources.

What you'll be able to do

  • Obtain information for designs from appropriate sources
  • Insert information into designs using design software
  • Combine information within designs using design software
  • Use design software tools to create designs
  • Use design software tools to manipulate designs
  • Use design software tools to edit designs
Design SoftwareReal unit · Open Awards
This unit equips learners with skills to obtain, insert, and combine information within design documents. You'll use design software tools to create, manipulate, and edit designs effectively, ensuring accuracy and coherence in their work.

What you'll be able to do

  • Obtain information relevant to design specifications from various sources
  • Insert obtained information accurately into design documents
  • Combine different pieces of information effectively to create comprehensive designs
  • Use design software tools to create original designs
  • Manipulate existing designs using software tools to achieve desired modifications
  • Edit designs using software tools to refine and improve their quality
Design StyleReal unit · Open Awards
You'll explore major design styles and movements, including their characteristics, influences, and relevant terminology. The unit develops critical awareness and design vocabulary, considering social, cultural, and technological factors influencing design.

What you'll be able to do

  • Understand the major characteristics of design for a range of styles and/or movements, identifying key features and influences
  • Understand terminology relevant to design practice and history, using it accurately and appropriately
  • Understand the key issues influencing development in design styles, such as social, cultural, and technological factors
  • Extend their critical awareness and design vocabulary, enabling more informed and nuanced design decisions
  • Undertake research for design assignments, gathering relevant information and using it effectively
Design StyleReal unit · Open Awards
This unit provides learners with knowledge of major design styles and movements, relevant terminology, and key issues influencing design development. You'll extend their critical awareness and vocabulary to support research and analysis in design practice.

What you'll be able to do

  • Understand the major characteristics of design across different styles and movements
  • Understand terminology relevant to design practice and its historical context
  • Understand the key issues that have influenced the development of design styles over time
  • Extend critical awareness and design vocabulary through analysis and research
  • Undertake effective research for design assignments, gathering relevant information and inspiration
Design StyleReal unit · Open Awards
This unit introduces learners to design style by exploring the characteristics, terminology, and influences of design. You'll learn to identify and analyse design elements, understand key concepts and movements, and reflect on the historical and cultural significance of design.

What you'll be able to do

  • Understand the key design characteristics of a given object or image, including its form, function, and aesthetic qualities
  • Understand basic terminology relevant to design practice and history, such as concepts, movements, and styles
  • Recognise the key influences on the design of a given object or image, including social, cultural, and technological factors
  • Reflect on design style, considering its historical context, cultural significance, and personal interpretation
  • Record information and reflections on design style using appropriate methods, such as notes, sketches, and photographs
Desktop Publishing SoftwareReal unit · Open Awards
This unit covers the use of desktop publishing software to select and apply appropriate designs and page layouts for publications. You'll learn to input and combine text and other information, and use software techniques to edit and format publications effectively.

What you'll be able to do

  • Select appropriate designs for publications, considering the target audience and purpose
  • Use appropriate page layouts for publications, ensuring visual appeal and readability
  • Input text accurately into publications, following established conventions
  • Combine text with other information, such as images and graphics, to create effective publications
  • Use desktop publishing software techniques to edit text, ensuring accuracy and consistency
  • Use desktop publishing software techniques to format publications, applying styles and layouts to enhance visual presentation
Desktop Publishing SoftwareReal unit · Open Awards
You'll develop skills in selecting and applying appropriate designs and page layouts for publications. This unit covers inputting and combining text and information accurately, and using desktop publishing software techniques to edit and format publications.

What you'll be able to do

  • Select and use appropriate designs and page layouts for publications, considering the target audience and purpose of the document
  • Input and combine text and other information within publications, ensuring accuracy and consistency
  • Use desktop publishing software techniques to edit and format publications, applying styles, templates and other features to enhance visual appeal and readability
Develop and maintain work skills and knowledge in the passenger transport industryReal unit · Open Awards
It teaches you to identify and apply relevant work skills and knowledge specific to roles within the passenger transport industry. You'll develop practical skills, evaluate their own performance, and understand how to maintain and improve their competencies in the workplace.

What you'll be able to do

  • Develop and maintain work skills relevant to the passenger transport industry.
  • Develop and maintain knowledge relevant to the passenger transport industry.
  • Describe how to develop and maintain work skills and knowledge in the passenger transport industry.
Develop your Business IdeaReal unit · Open Awards
You'll understand the processes involved in developing a business idea, including identifying opportunities and assessing feasibility. The unit also covers analysing the market, identifying target customers, and evaluating competitors to inform business planning.

What you'll be able to do

  • Understand the processes involved in developing a business idea, including identifying opportunities and assessing feasibility.
  • Understand the market for a business idea, including identifying target customers and analysing competitors.
Develop your Business IdeaReal unit · Open Awards
It teaches you to evaluate a business idea using appropriate methods and assess the market by identifying target customers and analysing competitors. You'll justify their chosen evaluation method and support business planning.

What you'll be able to do

  • Demonstrate how to evaluate your business idea using appropriate methods
  • Demonstrate how to assess the market for your business idea, including identifying target customers and competitors
Developing AssertivenessReal unit · Open Awards
This unit introduces learners to assertiveness, defining its role in communication and distinguishing it from other styles. You'll explore characteristics of assertive behaviour and compare it with passive and aggressive approaches.

What you'll be able to do

  • Know the definition of assertiveness and its importance in communication.
  • Know the difference between assertive, passive, and aggressive behaviour.
  • Understand how to communicate assertively in different situations.
  • Understand how to manage conflict assertively.
  • Understand the benefits of being assertive in personal and professional contexts.
Developing Brickwork SkillsReal unit · Open Awards
You'll develop practical brickwork skills, including identifying materials and tools, jointing techniques, laying bricks and blocks, and cleaning the work area upon completion to professional standards.

What you'll be able to do

  • Know the resources required to lay bricks and blocks, including materials, tools, and equipment
  • Joint brick and block work to achieve a professional finish
  • Lay bricks and blocks according to given instructions and specifications
  • Clean up the work area on completion, disposing of waste materials appropriately
Developing Enterprise SkillsReal unit · Open Awards
This unit equips learners with skills to identify, plan, run, and evaluate an enterprise activity. You'll analyse market demand and profitability, set objectives, manage resources and risks, and assess the outcomes of their enterprise.

What you'll be able to do

  • Identify a viable product or service to market and sell, considering factors such as market demand and profitability
  • Plan an enterprise activity, including setting objectives, allocating resources, and managing risks
  • Run an enterprise activity, including managing finances, marketing products or services, and providing customer service
  • Evaluate an enterprise activity, including analysing financial performance, assessing customer satisfaction, and identifying areas for improvement
Developing Interaction Skills for Information, Advice or GuidanceReal unit · Open Awards
This unit focuses on developing learners' interaction skills for delivering information, advice, or guidance. You'll understand the importance of professional conduct, effective communication, empathy, and confidentiality in client interactions.

What you'll be able to do

  • Understand how to interact with clients in a professional and respectful manner.
  • Understand the importance of effective communication skills in the delivery of information, advice or guidance, including verbal and non-verbal communication.
  • Understand how own values, beliefs and attitudes may affect interactions with clients, recognising the need for objectivity.
  • Understand the importance of confidentiality and impartiality in interactions with clients, adhering to ethical guidelines.
  • Outline an action plan for developing own interaction skills, identifying specific areas for improvement and strategies for development.
Developing Meeting SkillsReal unit · Open Awards
You'll develop an understanding of different meeting purposes, conventions, and processes. The unit enables effective participation in meetings by exploring agendas, minutes, chairing, and the roles and responsibilities of attendees.

What you'll be able to do

  • Understand that meetings can have different purposes
  • Understand meeting conventions
  • Understand meeting processes
  • Participate effectively in a meeting
Developing Own Interpersonal SkillsReal unit · Open Awards
This unit aims to develop learners' interpersonal skills to enhance their ability to communicate, work in teams, and build relationships.

What you'll be able to do

  • Understand the importance of interpersonal skills in various contexts.
  • Develop personal interpersonal skills through practice.
Developing Personal Confidence And Self AwarenessReal unit · Open Awards
This unit develops learners' understanding of personal confidence and self-awareness, including reasons for confidence or lack thereof. You'll explore managing stress, effective social participation, and setting personal objectives for progression.

What you'll be able to do

  • Understand the various reasons why individuals may feel confident in certain situations.
  • Understand the reasons why individuals may lack confidence in certain situations.
  • Understand how to participate effectively in a range of social situations.
  • Understand different strategies for managing stress effectively.
  • Set realistic and achievable personal objectives.
  • Plan for personal progression and development.
Developing Personal Development SkillsReal unit · Open Awards
You'll examine their own strengths, weaknesses, skills, and life circumstances to support personal development. The unit covers decision-making, setting personal objectives, and creating action plans for self-improvement.

What you'll be able to do

  • Understand own strengths and weaknesses in relation to personal development.
  • Know own skills and investigate ways of self-improvement, including identifying training and development opportunities.
  • Understand own current life situation and relationships, and how these impact on personal development.
  • Make positive decisions that support personal growth and wellbeing.
  • Set realistic and achievable personal objectives and make detailed action plans for self-improvement.
Developing Personal and Team Effectiveness Using ITReal unit · Open Awards
You'll explore how information technology (IT) can support personal development and enhance team effectiveness. The unit covers using IT tools for tracking progress, accessing resources, communication, collabouration, and reviewing IT use in team activities to suggest improvements.

What you'll be able to do

  • Explain how IT can support personal development.
  • Use IT tools and applications to support personal development activities.
  • Explain how IT can support the development of team effectiveness.
  • Review the use of IT for team or collaborative activities and identify areas for improvement.
Developing Reading StrategiesReal unit · Open Awards
You'll develop reading comprehension and critical analysis skills across various texts. The unit covers identifying text purposes, evaluating information reliability and bias, and using reading strategies and organisational features to locate information.

What you'll be able to do

  • Read and understand the purpose of a variety of different types of texts
  • Read critically to evaluate information presented in texts
  • Read critically to evaluate ideas presented in texts
  • Use appropriate reading strategies depending on the purpose of the reading task
  • Use organisational features of texts to locate specific information
  • Use organisational systems of texts to locate specific information
  • Recognise and understand vocabulary commonly associated with different types of text
Developing Skills for Employment in the Catering and Hospitality IndustryReal unit · Open Awards
You'll understand the structure and career opportunities within the catering and hospitality industry. The unit develops skills in maintaining personal appearance, time management, skill development planning, and job application preparation.

What you'll be able to do

  • Understand the structure and opportunities within the catering and hospitality industry.
  • Maintain a professional personal appearance and manage time effectively in a catering and hospitality environment.
  • Produce a plan to develop skills relevant to employment in the catering and hospitality industry.
  • Prepare effectively for a job application within the catering and hospitality industry.
Developing Skills to Provide Personal Care in Care SettingsReal unit · Open Awards
You'll explore the principles of person-centred care in personal care settings, including respecting dignity and promoting independence. The unit also covers how environmental factors affect eating and drinking, alongside the importance of hygiene and support during these activities.

What you'll be able to do

  • Know the key principles when offering personal care to individuals in care settings.
  • Know how the environment affects eating and drinking for individuals in care settings.
  • Understand the importance of personal hygiene and dignity needed during eating and drinking for individuals in care settings.
  • Understand the importance of providing support with personal care to individuals in care settings.
  • Understand the importance of supporting an individual to care for their personal appearance in care settings.
  • Understand the issues associated with personal care and infection control in care settings.
  • Recognise that sensitivity is important during personal care in care settings.
  • Recognise the social and cultural purposes/norms of eating and drinking.
  • Understand the importance of assessing the individual's needs for eating and drinking.
  • Understand the importance of enabling informed choice in eating and drinking.
  • Understand the importance of supporting individuals with eating and drinking.
Developing a Personal Exercise ProgrammeReal unit · Open Awards
It teaches you to understand the benefits of exercise, basic anatomy and physiology, and health and safety considerations. You'll plan, monitor, and evaluate a safe and effective personal exercise programme.

What you'll be able to do

  • Understand the importance of exercise
  • Know about basic human anatomy
  • Know about basic human physiology
  • Understand health and safety factors related to exercise
  • Plan a safe and effective home fitness session
  • Plan a safe and effective personal exercise programme
  • Monitor a safe and effective personal exercise programme
  • Evaluate a safe and effective personal exercise programme
Developments in Social PolicyReal unit · Open Awards
This unit provides learners with knowledge of historical poverty and social policy in the UK, including nineteenth-century conditions and legislation. You'll examine changing attitudes, welfare state principles, and the influence of the New Right on perceptions of poverty.

What you'll be able to do

  • Know the historical context of the treatment of the poor in the nineteenth century in the UK
  • Understand the reasons for changes in attitudes towards the poor in the early twentieth century, including social and economic factors
  • Understand the key principles of the welfare state and how they were intended to address poverty
  • Know the New Right's perspective on poverty and its influence on perceptions and policies related to poverty
Disability, Society and the LawReal unit · Open Awards
You'll explore legislation, philosophies, and societal attitudes relating to people with support needs. This unit covers the Equality Act, principles of person-centred care, independent living, and examines how legislation impacts the rights and perceptions of individuals requiring support.

What you'll be able to do

  • Know about legislation relating to people who have support needs, including the Equality Act and other relevant laws.
  • Know about current philosophies towards people with support needs, including person-centred care and independent living.
  • Know about attitudes in society to people who have support needs, including positive and negative perceptions.
Discovering MusicReal unit · Open Awards
You'll develop knowledge of classical and popular music genres, including Baroque, Romantic, rock, and electronic subgenres. The unit also covers sound production in musical instruments and the principles of music theory and notation.

What you'll be able to do

  • Recognise and describe different types of classical music
  • Identify and describe various genres of popular music
  • Explain how sound is produced in different musical instruments
  • Understand and apply the basic principles of music theory and notation
Discovering MusicReal unit · Open Awards
This unit introduces learners to classical and popular music genres, the production of sound in musical instruments, and basic music theory and notation. You'll identify key composers, musical styles, and understand fundamental musical principles.

What you'll be able to do

  • Know about classical music
  • Know about the main types of popular music
  • Know about the production of sound in musical instruments
  • Understand the basic principles of music theory
  • Understand basic music notation
Display stock to promote sales to customers in a retail environmentReal unit · Open Awards
This unit covers the effective display of stock in retail environments, including health and safety considerations when setting up and dismantling displays. You'll understand how displays promote sales and legal requirements for product labelling and resource management.

What you'll be able to do

  • Understand the importance of checking for potential health and safety issues before setting up displays, such as trip hazards and unstable structures.
  • Understand the importance of checking for potential health and safety issues before dismantling displays, such as sharp objects and heavy items.
  • Understand how displays help to promote sales by attracting customers' attention and showcasing products effectively.
  • Know about legal requirements for labelling products in a display, including pricing information, product descriptions, and safety warnings.
  • Establish the availability of space needed for a display, considering factors such as customer flow and accessibility.
  • Establish the availability of other resources needed for a display, such as shelving, lighting, and promotional materials.
  • Prepare a display area for use in a retail environment by cleaning, organising, and ensuring it is safe for customers and staff.
  • Set up a display in a retail environment according to a planned design, ensuring products are presented attractively and effectively.
  • Label a display of stock in a retail environment accurately and clearly, providing all necessary information to customers.
  • Dismantle a display in a retail environment safely and efficiently, returning stock to storage and disposing of waste appropriately.
Diversity in SocietyReal unit · Open Awards
You'll explore the concept of diversity within society, including its various dimensions such as age, gender, ethnicity, religion, and disability. The unit covers the importance of respecting diversity, understanding cultural practices, and recognising the contributions of diverse groups to society.

What you'll be able to do

  • Understand the meaning of the term ‘diversity’ in relation to society and its various aspects
  • Know about the differences and practices of diverse groups of people in society, including cultural, religious, and ethnic groups
  • Know about the importance of respecting diversity and promoting inclusivity in society
  • Know about the contributions of diverse groups to society and their impact on culture, economy, and social development
Doing Business OnlineReal unit · Open Awards
This unit introduces learners to online business activities, including e-commerce and marketing techniques. You'll consider legal requirements, target audience identification, and benefits of an online business presence.

What you'll be able to do

  • Identify different online business activities, such as e-commerce, online marketing, and social media engagement.
  • Identify what to consider when setting up an online business, including legal requirements, target audience, and business model.
  • Explain the operation of an online business, including order processing, customer service, and website maintenance.
  • Explain the benefits of an online business presence, including increased reach, reduced costs, and improved customer engagement.
Domestic Abuse AwarenessReal unit · Open Awards
This unit raises awareness of domestic abuse by examining its various forms and the external factors influencing it. You'll understand the impact of power and control within relationships, recognise key considerations in abusive situations, and learn about available support for individuals affected.

What you'll be able to do

  • Identify different forms of domestic abuse, including physical, emotional, financial, and psychological abuse
  • Explain how external attitudes and cycles may influence domestic abuse, including societal norms and intergenerational patterns
  • Describe the impact of power and control within relationships, including coercive control and manipulation
  • Recognise key considerations surrounding abusive relationships, including the impact on victims and perpetrators
  • Identify support available for individuals experiencing domestic abuse, including helplines, shelters, and counselling services
Domestic Plumbing SystemsReal unit · Open Awards
You'll gain knowledge of domestic water supply sources, water pressure principles, and common components of water distribution systems. The unit also develops skills in planning the positioning of plumbing fixtures, pipework, storage, and insulation within domestic properties.

What you'll be able to do

  • Understand the distribution of water to and around domestic properties.
  • Plan the positioning of plumbing hardware in a domestic property.
  • Plan pipework, storage and insulation systems for a domestic property.
  • Understand the main types of domestic hot water systems.
  • Understand how to install major domestic appliances and facilities.
  • Understand the relative merits of common domestic central heating options.
DrawingReal unit · Open Awards
This unit introduces learners to drawing fundamentals, including different media, line characteristics, and composition. You'll identify drawing and composition problems and understand the importance of maintaining a personal sketchbook and health and safety practices.

What you'll be able to do

  • Understand the characteristics and uses of different drawing media, such as pencils, charcoal, and pastels.
  • Recognise drawing and composition problems, and identify potential solutions.
  • Recognise the characteristics of line, including its weight, texture, and direction, and how these can be used to create different effects.
  • Understand the importance of keeping a personal sketchbook for developing ideas and practicing drawing skills.
  • Understand Health and Safety considerations when using drawing materials and equipment.
Drawing Application MethodsReal unit · Open Awards
It teaches you to explore and apply a range of drawing techniques and media, understanding formal elements and surface qualities. You'll develop personal responses, apply skills in different contexts, and follow Health and Safety procedures in studio practice.

What you'll be able to do

  • Explore a variety of drawing techniques and media
  • Apply drawing skills in specific contexts and for different purposes
  • Understand formal elements and surface qualities in drawing
  • Produce a personal response through drawing
  • Understand Health and Safety procedures and safe studio practice in a drawing environment
Drawing Development MethodsReal unit · Open Awards
You'll gain an understanding of various drawing media, surfaces, and techniques for representing three-dimensional forms. This unit covers creating drawings at different tempos and using sketchbook methodology to inform and develop their work.

What you'll be able to do

  • Understand the characteristics and application of a variety of drawing media
  • Understand the properties of different surfaces on which drawing can be made and their impact on the final artwork
  • Understand how to represent three-dimensional form, mass, space, structure and scale in drawings
  • Demonstrate the ability to make drawings at varying tempos and levels of detail
  • Recognise the value of sketchbook methodology for selecting, collecting and using information to inform drawing practice
  • Understand Health and Safety procedures and safe studio practice within a drawing environment
Drawing and Planning SoftwareReal unit · Open Awards
It teaches you to use drawing and planning software to input, organise, and combine information effectively. You'll develop skills in editing, manipulating, formatting, and presenting drawings or plans using appropriate software tools.

What you'll be able to do

  • Input, organise and combine information to create drawings or plans using appropriate software.
  • Use tools and techniques to edit, manipulate, format and present drawings or plans.
Drawing and Planning SoftwareReal unit · Open Awards
It teaches you to input, organise, and combine information using drawing or planning software. You'll learn to edit, manipulate, format, and present drawings or plans using appropriate tools and techniques.

What you'll be able to do

  • Input, organise and combine information effectively when using drawing or planning software
  • Use appropriate tools and techniques to edit, manipulate, format and present drawings or plans
Drawings, Surfaces and TexturesReal unit · Open Awards
It teaches you to recognise and represent various surfaces and textures through drawing techniques. You'll use surface and pattern to influence the appearance and meaning of drawings, employing light and shadow to create the illusion of texture.

What you'll be able to do

  • Recognise surfaces and textures through drawing techniques
  • Influence the appearance and meaning in a drawing through the effective use of surface and pattern
Drug AwarenessReal unit · Open Awards
This unit provides learners with knowledge of different drug classifications, causes and effects of drug misuse, and associated health issues. You'll understand the social and psychological implications of drug misuse and explore methods of seeking support and treatment.

What you'll be able to do

  • Identify and differentiate between various types of drugs.
  • Recognise some of the underlying causes that can contribute to drug misuse.
  • Describe some of the physical and psychological effects associated with drug misuse.
  • Understand the wider implications of drug misuse on individuals and their relationships with others.
  • Understand some of the health issues that are commonly associated with drug misuse.
  • Know the potential effects of withdrawing from drugs.
  • Identify some of the agencies that offer support, help and information related to drug misuse.
Eating DisordersReal unit · Open Awards
You'll gain knowledge of different eating disorders, their symptoms, causes, and potential consequences. The unit also examines the relationship between emotions and eating behaviours, highlighting how feelings can influence food intake and contribute to disorders.

What you'll be able to do

  • Know about different types of eating disorders, including their symptoms, causes, and potential consequences.
  • Understand the link between food and feelings, recognising how emotions can influence eating behaviours and contribute to the development of eating disorders.
EcologyReal unit · Open Awards
This unit provides learners with knowledge of global biomes and their characteristics, including climate and vegetation. You'll understand the interaction of abiotic and biotic factors in ecosystems and the role of nutrient cycling and energy flow.

What you'll be able to do

  • Understand the characteristics of different biomes
  • Understand the interaction between abiotic and biotic factors within an ecosystem
  • Understand the flow of energy through an ecosystem
  • Appreciate how living organisms interact with each other in nutrient cycling within ecosystems
Economic ActivityReal unit · Open Awards
You'll understand classifications of economic activity across primary, secondary, tertiary, and quaternary sectors. The unit also covers de-industrialisation in the European Union, changes in UK tertiary activity locations, and industrial change in less economically developed countries.

What you'll be able to do

  • Understand different classifications of economic activity, including primary, secondary, tertiary, and quaternary sectors
  • Understand the concept of de-industrialisation and its impact on the European Union
  • Understand the factors influencing the changing location of tertiary economic activity within the UK
  • Understand the challenges and opportunities associated with industrial change in Less Economically Developed Countries (LEDCs)
Effectiveness at WorkReal unit · Open Awards
You'll understand effective workplace behaviour and its significance for individuals and organisations. The unit teaches you to demonstrate effective working practices and evaluate their own performance to identify areas for improvement.

What you'll be able to do

  • Understand what constitutes effective workplace behaviour and its importance.
  • Demonstrate effective working practice in a workplace environment.
  • Evaluate their own practice and identify areas for improvement.
Employment Rights and Responsibilities in the Passenger Transport SectorReal unit · Open Awards
This unit covers employment rights and responsibilities within the passenger transport sector from both employee and employer perspectives. You'll understand pay, working hours, discrimination, and adherence to company policies and procedures.

What you'll be able to do

  • Know the employment rights of the employee, including rights related to pay, working hours, and discrimination.
  • Know the employment responsibilities of the employee, including responsibilities related to attendance, performance, and conduct.
  • Know the employment rights of the employer, including rights related to managing performance, disciplinary procedures, and termination of employment.
  • Know the employment responsibilities of the employer, including responsibilities related to providing a safe working environment, fair treatment, and equal opportunities.
  • Understand how employment rights and responsibilities affect organisations, including the impact on organisational culture, employee relations, and legal compliance.
Engineering Assembly Methods and TechniquesReal unit · Open Awards
This unit equips learners with the skills to safely use tools, equipment, and measuring instruments in engineering contexts. You'll follow health and safety guidelines and assemble components according to specifications.

What you'll be able to do

  • Use tools safely in accordance with health and safety guidelines
  • Use equipment safely in accordance with health and safety guidelines
  • Use measuring instruments safely in accordance with health and safety guidelines
  • Assemble components to engineering equipment according to specifications
Engineering IndustryReal unit · Open Awards
This unit provides learners with foundational knowledge of health and safety requirements, effective communication, and interpretation of drawings and specifications within the engineering industry. You'll also develop an awareness of working practices in engineering.

What you'll be able to do

  • Know the engineering Health and Safety requirements relevant to the workplace
  • Demonstrate effective methods of communication within an engineering environment
  • Understand engineering drawings and specifications
  • Demonstrate an awareness of working in the engineering industry
Engineering MaintenanceReal unit · Open Awards
You'll gain knowledge and skills to understand, plan, and carry out engineering maintenance activities. This unit covers maintenance purposes, procedures for identifying needs, planning, executing maintenance tasks, and documenting outcomes.

What you'll be able to do

  • Describe the purposes of engineering maintenance
  • Explain the procedures involved in engineering maintenance
  • Identify the resources required for engineering maintenance activities
  • Plan a maintenance activity on a specified engineering system or product, considering safety and efficiency
  • Carry out a planned maintenance activity on an engineering system or product, following established procedures
  • Document the maintenance activity carried out, including any issues encountered and resolutions implemented
Engineering TechnologyReal unit · Open Awards
This unit provides foundational knowledge of engineering technology, including material selection requirements and properties of engineering materials. You'll apply analytical methods to solve engineering mathematical and scientific problems.

What you'll be able to do

  • Know the requirements for selecting appropriate materials in engineering applications.
  • Know the properties of different engineering materials, including their strengths and weaknesses.
  • Apply analytical methods to solve engineering mathematical problems.
  • Apply analytical methods to solve engineering science problems.
English, Mathematics and ICT Needs for Life, Learning and WorkReal unit · Open Awards
This unit provides learners with an understanding of the English, mathematics, and ICT needs of adults within communities. You'll examine the importance of these skills for life, learning, and work, and explore opportunities for their development.

What you'll be able to do

  • Understand English, mathematics and ICT needs of adults within communities
  • Understand the importance of English, mathematics and ICT skills for life, learning and work
  • Understand opportunities for developing English, mathematics and ICT skills
Environmental ConservationReal unit · Open Awards
You'll explore principles and methods of environmental conservation, including biodiversity, sustainability, and resource management. The unit covers conservation techniques such as habitat restoration and pollution control to promote environmental protection.

What you'll be able to do

  • Describe the principles of environmental conservation, including the importance of biodiversity, sustainability, and resource management
  • Explain different methods of environmental conservation, such as habitat restoration, pollution control, and waste reduction
Environmental PollutionReal unit · Open Awards
You'll gain knowledge of different types and sources of pollution, including air and water pollution. The unit also covers the social, economic, and environmental effects of pollution control measures and encourages learners to recognise their own impact on pollution.

What you'll be able to do

  • Know about different types of pollution and their sources.
  • Know about the effects of pollution control measures on society, including economic and environmental impacts.
  • Know about own impact on pollution and ways to minimise it.
Establish and maintain conditions appropriate to the welfare of animalsReal unit · Open Awards
You'll learn to establish and maintain appropriate living conditions for animals, including safe handling and inspection of livestock. The unit covers selecting and maintaining equipment, working safely, and minimising environmental impact to promote animal welfare.

What you'll be able to do

  • Provide appropriate living conditions for animals, taking into account their specific needs and welfare requirements.
  • Handle livestock safely and effectively, minimising stress and potential harm to both the handler and the animals.
  • Inspect livestock to identify any signs of illness, injury, or distress, and take appropriate action.
  • Select, use, and maintain relevant equipment for animal care, ensuring it is in good working order and safe to use.
  • Work safely in an animal care environment, adhering to health and safety regulations and minimising the risk of accidents or injuries.
  • Minimise environmental damage by implementing sustainable practices and disposing of waste responsibly.
  • Explain how to establish appropriate conditions for livestock, considering factors such as space, temperature, ventilation, and hygiene.
  • Describe how to handle livestock in a manner which minimises stress, using appropriate techniques and understanding animal behaviour.
  • Identify the types of equipment required for animal care and explain how to maintain them in good working order.
  • Summarise relevant health and safety legislation and environmental good practice guidelines related to animal care.
Establish and maintain effective working relationships with othersReal unit · Open Awards
This unit equips learners with communication and interpersonal skills to establish and maintain effective working relationships. You'll understand the importance of good working practices in achieving organisational goals and sustaining positive interactions with colleagues.

What you'll be able to do

  • Maintain effective working relationships with others by using appropriate communication and interpersonal skills.
  • Understand why good working practices are important in maintaining effective working relationships and achieving organisational goals.
Expanding Brickwork SkillsReal unit · Open Awards
You'll develop practical bricklaying skills to prepare work areas, mix mortar, and lay bricks and blocks to required standards. The unit also covers the use of appropriate tools and techniques to create different brickwork patterns and effective site clean-up.

What you'll be able to do

  • Lay bricks and blocks to the required standard.
  • Clean up the work area on completion of bricklaying activities.
Explore Your Business MotivesReal unit · Open Awards
You'll identify personal needs and aspirations related to business ownership and reflect on motivations for starting a business. The unit also covers how an individual's role within a business can affect personal and business needs and the potential impacts of business ownership.

What you'll be able to do

  • Identify your personal needs and aspirations when considering setting up a business, reflecting on your motivations and goals
  • Be aware of how your own role and responsibilities within a business can affect your personal and business needs, considering the potential impact on work-life balance and financial security
Exploring Business and EnterpriseReal unit · Open Awards
You'll explore the features of successful businesses and enterprises within the UK context. This unit covers identifying different business types, understanding their contributions to society, and analysing factors that influence business success.

What you'll be able to do

  • Identify the key features that contribute to the success of a business or enterprise.
  • Identify different types of businesses and enterprises operating in the UK.
  • Understand how businesses and enterprises contribute to and benefit society.
Exploring Carpentry and JoineryReal unit · Open Awards
This unit introduces learners to essential carpentry and joinery hand tools and materials, emphasising their functions and maintenance. You'll understand health, safety and welfare considerations and apply safe working practices to mark out and form timber frame joints to given specifications.

What you'll be able to do

  • Identify the hand tools commonly used to perform carpentry and joinery tasks, describing their functions and maintenance requirements
  • Identify the materials commonly used to perform carpentry and joinery tasks, describing their properties and applications
  • Understand the important health, safety and welfare issues associated with carpentry and joinery tasks, including manual handling, working at height, and the use of power tools
  • Apply safe working practices to mark out timber components accurately, following given specifications
  • Apply safe working practices to form joints for a timber frame to a given specification, ensuring structural integrity and dimensional accuracy
Exploring Painting and DecoratingReal unit · Open Awards
You'll gain knowledge of the tools, materials, and access equipment used in painting and decorating. The unit covers safe working practices for preparing surfaces and applying paints effectively.

What you'll be able to do

  • Know the hand tools, materials and access equipment used by decorators to perform specified tasks.
  • Understand safe working practices to prepare new and previously painted surfaces for painting.
  • Apply safe working practices in the application of paints to prepared surfaces.
Exploring business and enterpriseReal unit · Open Awards
You'll explore how different organisations provide goods and services and their impact on society. The unit also covers the features that contribute to the success of a business or enterprise.

What you'll be able to do

  • Understand how different organisations provide goods and services
  • Understand the different ways that businesses and enterprises impact on society
  • Describe the key features of a successful business or enterprise
Exploring the Hair and Beauty SectorReal unit · Open Awards
You'll gain knowledge of the diverse hair and beauty sector, including types of businesses and services offered. They will explore industry features such as trends and regulations, and identify employment and career opportunities within the sector.

What you'll be able to do

  • Describe the diverse nature of the hair and beauty sector, including different types of businesses and services offered.
  • Identify the key features of the hair and beauty industry, such as trends, regulations, and customer expectations.
  • Identify a range of employment opportunities within the hair and beauty industry.
  • Explore potential career pathways and progression routes within the hair and beauty industry.
Family LearningReal unit · Open Awards
You'll understand the significance of shared learning within families and ways to support litreacy and numeracy development. The unit also explores the impact of role models on learning attitudes and encourages learners to review and record their own learning experiences.

What you'll be able to do

  • Understand the importance of shared learning experiences for families.
  • Know about various ways of supporting learning within a family context.
  • Know the specific ways in which they can help their child develop literacy and numeracy skills.
  • Know about the impact of positive role models on attitudes towards learning and education.
  • Review and record their own learning experiences and progress.
Feeding and Providing Water to AnimalsReal unit · Open Awards
You'll gain knowledge of feeding plans, types of feed, and the importance of fresh water for animals. The unit covers normal feeding and drinking behaviours, assessing feed quality, and recognising and reporting feeding difficulties to maintain animal health.

What you'll be able to do

  • Describe the purpose of a feeding plan for animals
  • Describe different types of feed and feed quality for three different purposes related to animal care
  • Outline the importance of providing fresh water to animals to maintain their health and wellbeing
  • Describe normal feeding and drinking behaviour of animals and how to identify signs of abnormality that may indicate a health issue
  • Describe potential difficulties and risks that may arise during the feeding process and how to report them to the appropriate person
  • Explain the importance of keeping accurate records of feeding and watering activities for monitoring animal health and welfare
  • Select the correct feed according to the animals’ feeding plan, ensuring it meets their nutritional needs
  • Prepare feed correctly and hygienically to prevent contamination and maintain animal health
  • Provide feed in a manner which gives each animal the opportunity to obtain its food and maintains its health and welfare, considering their individual needs
  • Supply clean, fresh water to the animals according to their needs, ensuring it is readily available
  • Keep an accurate record of activities related to feeding and watering animals, including quantities and any observations
  • Select appropriate equipment for feeding and watering animals, ensuring it is suitable for the task
  • Prepare, maintain and store equipment in a safe and effective working condition, following manufacturer's instructions
  • Work in a way which maintains health and safety, animal welfare and is consistent with current legislation, codes of practice and any additional requirements
  • Dispose of waste safely and correctly, following environmental regulations and hygiene protocols
  • Outline correct use and storage of equipment and feedstuffs to prevent accidents and maintain quality
Financial Considerations for a New BusinessReal unit · Open Awards
You'll gain knowledge of estimating income, expenditure, profit and loss, and cashflow principles for a new business. The unit also covers recording financial information and identifying potential sources of finance to support business planning.

What you'll be able to do

  • Estimate the income and expenditure of a business
  • Estimate profit and loss for a business
  • Know the financial information that needs to be recorded for a business
  • Understand the basic principles of cashflow
  • Identify potential sources of finance for a business
Floristry TechniquesReal unit · Open Awards
You'll gain foundational knowledge of floristry techniques, including tools, equipment, plant materials, conditioning, preservation, and basic design and construction principles. The unit supports understanding of processes involved in creating floral arrangements.

What you'll be able to do

  • Know about the relevant tools and equipment used in floristry, including their safe and effective use
  • Know about relevant plant material used in floristry, including their characteristics and care requirements
  • Understand conditioning techniques used in floristry to prepare plant material
  • Understand preservation techniques used in floristry to extend the life of floral arrangements
  • Understand basic design principles used in floristry, including colour and balance
  • Understand basic construction techniques used in floristry, including wiring and taping
Floristry TechniquesReal unit · Open Awards
This unit provides learners with knowledge of floristry tools, equipment, and plant materials, including safe operation and suitability. You'll understand conditioning and preservation techniques and basic design and construction principles.

What you'll be able to do

  • Know about the tools and equipment used in floristry, including their purpose and safe operation
  • Know about the different types of plant material used in floristry, including their characteristics and suitability for different designs
  • Know about conditioning techniques used to prepare plant material for floristry work, ensuring its longevity and appearance
  • Know about preservation techniques used to extend the life of floral arrangements
  • Identify basic design principles in floristry, such as colour, form, and balance
  • Know about basic construction techniques used to create floral arrangements, including wiring, taping, and gluing
Food and Nutrition for ChildrenReal unit · Open Awards
You'll develop knowledge of the nutritional value of common foods for children, including key nutrients and dietary requirements. The unit also covers considerations for food preparation and storage, emphasising food safety and allergy awareness in relation to children's nutrition.

What you'll be able to do

  • Identify the nutritional value of common foods for children, understanding the importance of a balanced diet.
  • Identify other considerations to take account of when preparing food for children, such as allergies, dietary requirements, and age-appropriate textures.
  • Explain the importance of food safety in relation to the preparation and storage of food for children, preventing foodborne illnesses.
Garden Horticulture SkillsReal unit · Open Awards
You'll identify common garden and allotment produce, including fruits, vegetables, and herbs, and understand weed control methods. The unit also covers plant propagation techniques and the care of plants grown from seed.

What you'll be able to do

  • Identify a range of garden and allotment produce, including fruits, vegetables, and herbs
  • Control weeds effectively using appropriate methods, minimising their impact on cultivated plants
  • Propagate plants using various techniques, such as cuttings, seeds, and division
  • Grow and care for plants grown from seed, ensuring their healthy development and productivity
Garden Horticulture SkillsReal unit · Open Awards
You'll gain basic garden horticulture skills, including identifying common garden produce, controlling weeds through manual and chemical methods, growing plants from seed, and applying techniques to improve plant yield in garden and allotment settings.

What you'll be able to do

  • Identify a range of common garden and allotment produce, including fruits, vegetables, and herbs
  • Describe methods for controlling weeds in a garden or allotment, including manual removal and the use of herbicides
  • Grow and care for plants from seed, following appropriate sowing, transplanting, and watering techniques
  • Use basic methods to improve plant yield, such as pruning, feeding, and providing support
Generating and Assessing a Business IdeaReal unit · Open Awards
You'll generate viable business ideas aligned with market needs and personal skills. The unit includes assessing the potential profitability, competition, and feasibility of business ideas, as well as understanding initial steps to progress the idea.

What you'll be able to do

  • Generate a viable business idea, taking into account market needs and personal skills.
  • Assess the potential of a business idea, considering factors such as profitability and competition.
  • Take a business idea forward, including initial steps for implementation.
Geographical FieldworkReal unit · Open Awards
You'll gain knowledge of health and safety regulations relevant to geographical fieldwork and understand its purpose and methods. The unit also covers data presentation and analysis techniques to draw informed conclusions from fieldwork findings.

What you'll be able to do

  • Know the health and safety regulations and procedures when undertaking geographical fieldwork.
  • Understand the purpose and methods of geographical fieldwork.
  • Present geographical data using appropriate methods.
  • Analyse geographical data to draw conclusions.
Global Economic ActivityReal unit · Open Awards
You'll understand classifications of economic activity and the nature of industrial change in less economically developed countries. They will explore the benefits of international trade for developing economies and factors influencing economic development.

What you'll be able to do

  • Understand different classifications of economic activity, including primary, secondary, and tertiary sectors
  • Understand the nature of industrial change in less economically developed countries (LEDCs), including factors driving this change
  • Understand the potential benefits of international trade for a developing economy, including increased growth and employment
Graphic Design ProjectReal unit · Open Awards
This unit equips learners with knowledge of preparing for graphic design projects, including legal and ethical considerations. You'll produce and implement a design outline to meet a project brief and evaluate the project's success.

What you'll be able to do

  • Prepare effectively for a graphic design project.
  • Understand the legal and ethical implications of own graphic design project.
  • Produce a design outline that meets the project brief requirements.
  • Implement the proposed design within the graphic design project.
  • Evaluate the success of a graphic design project.
Graphic Design ProjectReal unit · Open Awards
This unit equips learners with skills to manage a graphic design project, from researching client needs and legal considerations to producing and implementing a design outline. You'll also evaluate the completed project.

What you'll be able to do

  • Prepare for a graphic design project, including researching the client and target audience.
  • Understand the legal and ethical implications of own graphic design project, including copyright and intellectual property rights.
  • Produce a detailed design outline to meet the project brief, including specifying the visual style, layout, and content.
  • Implement the proposed design using appropriate software and techniques.
  • Evaluate the completed graphic design project against the original brief, identifying strengths and weaknesses.
Growing FruitReal unit · Open Awards
This unit covers identification of common fruit plants and their cultural forms, alongside factors affecting fruit garden siting and fruit selection. You'll understand maintenance requirements and recognise common pests, diseases and disorders affecting fruit plants.

What you'll be able to do

  • Identify different fruit plants and their cultural forms available to gardeners
  • Describe the factors relating to the siting of a fruit garden
  • Explain the factors relating to the choice of fruit to grow
  • Describe the maintenance requirements of fruit plants
  • Identify common fruit pests
  • Recognise common fruit diseases
  • Recognise common fruit disorders
Growing Fruit and VegetablesReal unit · Open Awards
This unit covers the principles and practices of growing fruit and vegetables, including crop rotation and site selection. You'll learn how to propagate seeds and cultivate tree and soft fruit plants, maintaining healthy growth conditions.

What you'll be able to do

  • Understand the principles and practices of crop rotation
  • Understand the factors involved in siting a vegetable production area
  • Describe how to grow a range of vegetables from seeds
  • Understand key factors for growing tree fruit plants
  • Plant and maintain tree fruit plants
  • Grow a range of soft fruit plants
Handle animalsReal unit · Open Awards
It teaches you to handle animals safely and appropriately, recognising signs of stress and adapting techniques to individual needs. You'll also understand relevant health and safety legislation to minimise risks to themselves and the animals.

What you'll be able to do

  • Handle animals safely and appropriately, considering their individual needs and behaviours
  • Work safely in an environment where animals are present, following established safety protocols
  • Handle animals in a way that minimises stress and risk of injury to both the handler and the animal
  • Know relevant health and safety legislation and guidelines related to handling animals
Health Care PracticeReal unit · Open Awards
You'll gain knowledge of establishing positive relationships with clients and patients, understanding their support needs, and recognising factors affecting well-being. The unit also considers cultural and religious influences on care.

What you'll be able to do

  • Establish a positive relationship between professionals and clients
  • Establish a positive relationship between professionals and patients
  • Know about the support needs of patients
  • Know about the support needs of clients
  • Know about the support needs of patients' families
  • Know about the support needs of clients' families
  • Know about factors that affect the well-being of patients
  • Know about factors that affect the well-being of clients
  • Know how cultural factors can impact on health care
  • Know how religious factors can impact on health care
Health Promotion in Care SettingsReal unit · Open Awards
This unit provides knowledge of health promotion within care settings, including promoting healthy lifestyles and managing potential conflicts. You'll also understand the importance of care workers maintaining their own health and safety.

What you'll be able to do

  • Understand the concept of health promotion within care settings
  • Promote the principles of a healthy lifestyle to individuals in care settings
  • Know about potential conflicts that may arise related to health promotion in care settings
  • Know about the importance of care workers keeping safe and healthy in their role
Health and Safety in ConstructionReal unit · Open Awards
This unit covers the importance of health and safety in construction environments and relevant legislation. You'll carry out risk assessments and explain control measures to reduce workplace risks.

What you'll be able to do

  • Recognise the importance of health and safety in construction environments.
  • Describe legislation relating to health and safety in a construction environment.
  • Carry out risk assessments in a construction environment.
  • Explain how control measures are used to reduce risk in a construction environment.
Health and Safety in Hair and BeautyReal unit · Open Awards
This unit provides a comprehensive understanding of health and safety in hair and beauty workplaces. You'll explore roles, responsibilities, risk assessments, and control of common hazards to maintain a safe and hygienic environment.

What you'll be able to do

  • Explain roles, responsibilities and standards for health, safety and welfare in hair and beauty workplaces
  • Explain how risk assessments contribute to workplace health and safety in hair and beauty environments
  • Identify and control the risks from common hazards in hair and beauty workplaces
  • Identify and control hygiene hazards in hair and beauty workplaces
Health and safety in catering and hospitalityReal unit · Open Awards
This unit provides learners with an understanding of health and safety within catering and hospitality. You'll identify workplace hazards, understand legal responsibilities, and learn methods to control risks and maintain a safe working environment.

What you'll be able to do

  • Understand the importance of health and safety practices in the catering and hospitality industry.
  • Identify potential hazards present in a catering and hospitality workplace.
  • Understand how to effectively control hazards in the workplace to minimise risks.
  • Understand how to maintain a healthy and safe working environment in a catering and hospitality setting.
Health, Safety and Welfare in Sport and Active LeisureReal unit · Open Awards
You'll understand health, safety, and welfare requirements in the sport and active leisure sector. The unit covers risk identification, employer and employee responsibilities, and appropriate responses to accidents, incidents, and emergencies.

What you'll be able to do

  • Understand the health and safety requirements of employees working in the sport and active leisure sector
  • Understand how to contribute to maintaining a safe workplace environment
  • Understand the potential risks and hazards present in sport and active leisure settings
  • Understand how to respond appropriately to accidents, incidents, and emergencies that may occur in sport and leisure environments
Healthy LivingReal unit · Open Awards
This unit provides learners with knowledge of personal fitness components and the role of a balanced diet in promoting health. You'll develop a personal exercise programme tailored to their needs and understand the importance of personal hygiene, grooming, sex education and contraception.

What you'll be able to do

  • Know about the components of personal fitness and how to assess them
  • Develop a personal exercise programme to improve own healthy lifestyle, taking into account individual needs and goals
  • Know about the role of a balanced diet in promoting good health and well-being
  • Know about the importance of personal hygiene and grooming in maintaining health and preventing the spread of infection
  • Understand the issues of sex education and contraception, including responsible sexual behaviour
  • Take responsibility for own health and lifestyle choices, demonstrating an understanding of the potential consequences
Healthy, Safety and First Aid at WorkReal unit · Open Awards
This unit covers health and safety requirements within the workplace, including hazard identification, risk assessment, and Control of Substances Hazardous to Health (COSHH) regulations. You'll learn to prevent common accidents, respond to first aid incidents, and demonstrate resuscitation techniques.

What you'll be able to do

  • Understand the health and safety requirements of own workplace surroundings, including hazard identification and risk assessment
  • Understand the main elements of Control of Substances Hazardous to Health (COSHH) regulations and procedures
  • Prevent common accidents at work by following safety procedures and using appropriate equipment
  • Respond appropriately to first aid incidents in the workplace
  • Demonstrate resuscitation techniques and the recovery position correctly
  • Safely handle and move inanimate loads, using correct lifting techniques
Help customers to choose products in a retail environmentReal unit · Open Awards
It teaches you to assist customers in a retail environment by identifying individual needs, providing product information, handling objections, and effectively closing sales to support excellent customer service.

What you'll be able to do

  • Understand the importance of focusing on the individual customer’s requirements to provide excellent customer service
  • Know how sales are confirmed with the customer and closed effectively, including handling objections
  • Find out what products customers may be interested in buying through effective questioning and observation
  • Help customers to choose the products that best meet their needs by providing relevant information and advice
  • Close sales by confirming the customer's choice and processing the transaction
Hotel ReservationsReal unit · Open Awards
You'll gain an understanding of hotel reservation systems, including their features, functions, and monitoring methods. The unit also covers pricing strategies such as yield management and dynamic pricing, alongside the legal implications of contract law in hotel reservation transactions.

What you'll be able to do

  • Describe reservation systems currently in operation in the hospitality industry, including their features and functions
  • Explain pricing methods that can be applied to accommodation, including yield management and dynamic pricing
  • Describe the monitoring systems used in reservations, including occupancy rates and revenue tracking
  • Explain the main implications of contract law as applied to hotel reservation transactions, including booking terms and conditions
Housekeeping in HospitalityReal unit · Open Awards
This unit provides learners with knowledge of housekeeping practices in hospitality, including different accommodation types and services. You'll understand the importance of cleaning, specialist equipment, and methods to maintain hygiene and safety standards.

What you'll be able to do

  • Understand the range of establishments providing accommodation, including hotels, guesthouses, and self-catering apartments.
  • Understand the different types of accommodation services offered by various establishments.
  • Understand the importance of cleaning in maintaining hygiene standards and customer satisfaction.
  • Understand the impact of cleaning on the overall appearance and reputation of the establishment.
  • Understand that different cleaning tasks require a range of specialist equipment and methods, including vacuum cleaners, floor polishers, and cleaning chemicals.
  • Understand the correct procedures for using different cleaning equipment and methods safely and effectively.
  • Understand that the type of accommodation (use of floor) will determine the appropriate floor covering, considering factors such as durability, aesthetics, and ease of maintenance.
  • Understand the different types of floor coverings commonly used in accommodation establishments, including carpets, tiles, and wooden floors.
  • Understand the reasons for the selection and control of linen, including hygiene, comfort, and cost-effectiveness.
  • Understand the procedures for laundering and storing linen to maintain quality and prevent contamination.
How The Music Industry WorksReal unit · Open Awards
This unit provides learners with an understanding of the UK music industry structure within a defined genre or sub-genre. You'll identify key stakeholders, describe the roles of artists, record labels, publishers, and distributors, and explain the creation, distribution, and monetisation of songs and recordings.

What you'll be able to do

  • Understand the structure of the UK music industry from the perspective of a defined genre or sub-genre in relation to songs and recordings, including the roles of artists, record labels, publishers, distributors, and other key stakeholders.
Human Behaviour in RelationshipsReal unit · Open Awards
It teaches you to understand different types of relationships and their dynamics, including healthy and unhealthy characteristics. You'll explore how feelings influence behaviour, recognise controlling situations, respect boundaries, and learn methods to challenge inappropriate behaviour constructively.

What you'll be able to do

  • Recognise and understand different types of relationships.
  • Understand and reflect on own feelings within different relationship dynamics.
  • Understand how feelings can influence behaviour in relationships.
  • Recognise and understand different types of controlling situations that may occur in relationships.
  • Understand and respect acceptable boundaries to behaviour within relationships.
  • Know about methods of challenging inappropriate behaviour in a constructive manner.
  • Know about local support agencies that can provide assistance and guidance.
IT Communication FundamentalsReal unit · Open Awards
This unit develops learners’ ability to select and use various information sources to meet specific needs, including accessing and evaluating internet-based information. You'll also learn to communicate and exchange information safely and effectively using IT.

What you'll be able to do

  • Select and use a variety of sources of information, including online databases, libraries and professional networks, to meet specific information needs
  • Access, search for, select and use Internet-based information effectively and evaluate its fitness for purpose, considering factors such as credibility, relevance and bias
  • Select and use IT tools and applications to communicate and exchange information safely, responsibly and effectively, adhering to relevant policies and guidelines

Showing 200 of 493 units in this qualification.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Ageing and the Older PersonAlcohol AwarenessAnimal HusbandryAnimals in TransitApplying for WorkApplying for WorkArt Design StyleArt History in Practice

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
Open Awards Level 2 Award in Skills for Further Learning and Employment (RQF)
  • Administer basic nursing care to animals in a Home Office designated establishment
  • Communicate effectively with the public and others on recycling activities
  • Enable access to further learning and development opportunities
  • Explore and establish the client’s needs for complementary and natural healthcare
  • Facilitate the resolution of issues or conflicts
  • Interpret results of research and development activities
  • Provide accessible environments for family learning
  • Report Writing
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Telesales Associate

Your journey as a Telesales Associate is just the beginning. The skills you'll develop here – resilience, communication, problem-solving, and a deep understanding of our products – are the bedrock of a fantastic career. We're here to help you build that foundation and support you as you grow, whether that's becoming a top individual contributor, leading a team, or moving into other areas of the business. The opportunities are genuinely vast.

See the whole journey →

Showing 6 roles, drawn from 16 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Administer basic nursing care to animals in a Home Office designated establishmentCommunicate effectively with the public and others on recycling activitiesEnable access to further learning and development opportunitiesExplore and establish the client’s needs for complementary and natural healthcareFacilitate the resolution of issues or conflictsInterpret results of research and development activitiesProvide accessible environments for family learningReport WritingSet and achieve goals for your business enterpriseWork effectively in the creative industries

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Ageing and the Older PersonLevel 2

Applied to your work in any of these jobs

Learners will gain knowledge of individual and societal attitudes to ageing, the ageing process, and associated health issues. The unit also covers the roles and functions of agencies that support older people.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Open Awards Level 2 Award in Skills for Further Learning and Employment (RQF)

171 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Ageing and the Older Person
  2. Alcohol Awareness
  3. Animal Husbandry
  4. Animals in Transit
  5. Applying for Work
  6. Art Design Style

and 165 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.