City & Guilds Limited · RQF Level 4
City & Guilds Level 4 Certificate in Education and Training
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 4
- Total credits36
- Guided learning140 hours
- Units in this qualification43
Awarded by City & Guilds Limited · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
Get help from City & Guilds apprenticeship experts to explore our full range of qualifications in teaching, learning, and development & learning support.
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Action learning to support development of subject specific pedagogyReal unit · City & Guilds Limited
What you'll be able to do
- Understand how to identify an area of interest related to practice in own subject specific area, considering personal strengths, weaknesses, and areas for development.
- Investigate current good practice in own subject specific area, researching relevant literature, observing experienced practitioners, and attending professional development events.
- Work with others to improve own skills in reflective practice, engaging in peer observation, mentoring, and collaborative inquiry.
- Evaluate own practice in a subject specific area, analysing student outcomes, gathering feedback from students and colleagues, and reflecting on own teaching methods.
- Apply learning from investigation of an area of interest to own practice in a subject specific area, implementing new strategies, adapting existing methods, and monitoring the impact on student learning.
- Present findings from investigation of an area of interest in own subject specific area, sharing insights with colleagues, contributing to professional development activities, and disseminating research findings.
Action researchReal unit · City & Guilds Limited
What you'll be able to do
- Understand the purpose and nature of action research, including its theoretical underpinnings and practical applications.
- Initiate action research by identifying a problem, formulating a research question, and planning the research process.
- Understand ways of carrying out action research, including data collection methods, analysis techniques, and ethical considerations.
- Carry out action research, implementing the research plan, collecting and analysing data, and drawing conclusions.
- Present the outcomes of action research in a clear, concise, and accessible manner, using appropriate formats and media.
- Evaluate own practice in relation to action research, reflecting on the process, identifying areas for improvement, and planning future research.
Analysing English language for literacy and language teachingReal unit · City & Guilds Limited
What you'll be able to do
- Understand the relationship between different forms of language (e.g., phonology, morphology, syntax, semantics, pragmatics) and their contribution to meaning
- Understand structural features of language, including grammatical structures, sentence types, and discourse patterns
Assess occupational competence in the work environmentReal unit · City & Guilds Limited
What you'll be able to do
- Plan the assessment of occupational competence in a structured and organised manner
- Select appropriate assessment methods to accurately measure occupational competence
- Make informed and justifiable assessment decisions about an individual's occupational competence based on gathered evidence
- Provide clear and constructive feedback to individuals following the assessment of their occupational competence
- Document and report assessment outcomes in accordance with organisational procedures
- Maintain confidentiality and adhere to data protection regulations when handling assessment information
- Comply with relevant legal requirements and good practice guidelines when assessing occupational competence
Assess vocational skills, knowledge and understandingReal unit · City & Guilds Limited
What you'll be able to do
- Prepare valid and reliable assessments of vocational skills, knowledge and understanding
- Carry out assessments of vocational skills, knowledge and understanding in a fair and consistent manner
- Provide required information and feedback following the assessment of vocational skills, knowledge and understanding
- Maintain legal and good practice requirements when assessing vocational skills, knowledge and understanding
Assessing learners in education and trainingReal unit · City & Guilds Limited
What you'll be able to do
- Use a range of assessment types and methods to meet the diverse needs of individual learners.
- Carry out assessments accurately and consistently in accordance with internal and external quality assurance requirements.
- Implement the minimum core requirements effectively when assessing learners.
- Evaluate own assessment practice, identifying areas for professional development.
Assessment and support for the recognition of prior learning through the accreditation of learning outcomesReal unit · City & Guilds Limited
What you'll be able to do
- Promote understanding of the principles and processes of recognition and accreditation of prior learning with external stakeholders
- Understand how to provide effective guidance and support for learners undertaking recognition of prior learning
- Support learners in the process of recognising their prior learning and achievements
- Assess evidence presented by learners to support their claims for recognition of prior learning
- Evaluate and improve own practice in relation to the assessment and support for recognition of prior learning
Delivering education and trainingReal unit · City & Guilds Limited
What you'll be able to do
- Use inclusive teaching and learning approaches in accordance with internal and external requirements
- Communicate with learners and other learning professionals to promote learning and progression
- Use technologies in delivering inclusive teaching and learning
- Implement the minimum core when delivering inclusive teaching and learning
- Evaluate own practice in delivering inclusive teaching and learning
Delivering employability skillsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the key differences between employability skills and employment skills.
- Understand the influence of personal qualities and skills on the effective delivery of employability skills training.
- Use a range of techniques, strategies and practices that reflect the workplace environment in the delivery of employability skills.
- Evaluate own delivery of employability skills training, identifying areas for improvement and further development.
Develop and prepare resources for learning and developmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the key principles that underpin the development and preparation of learning and development resources
- Understand how learning theories inform the design of effective resources
- Develop a range of resources to meet identified learning and development needs
- Prepare resources in a format suitable for the intended audience and learning environment
- Evaluate the effectiveness of developed resources in supporting learning
Develop learning and development programmesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles underpinning the development of effective learning and development programmes.
- Develop learning and development programmes that meet identified needs and objectives.
- Review learning and development programmes to ensure their ongoing effectiveness and relevance.
Developing, using and organising resources in a specialist areaReal unit · City & Guilds Limited
What you'll be able to do
- Understand the purpose and use of resources in own specialist area
- Develop and use inclusive resources in own specialist area
- Understand how to organise and enable access to resources
- Understand legal requirements and responsibilities relating to the development and use of resources
- Evaluate own practice in relation to development and use of resources in own specialist area
Effective partnership working in the learning and teaching contextReal unit · City & Guilds Limited
What you'll be able to do
- Understand the purpose and nature of partnership working in the learning and teaching context.
- Understand the purpose, aims and objectives of a specific partnership.
- Understand the structure and management arrangements of a specific partnership.
- Understand how to measure and report on a partnership’s outputs and outcomes.
- Understand how to communicate effectively with all stakeholders within a partnership.
- Understand the wider context within which a partnership operates, including relevant policies and legislation.
Engage learners in the learning and development processReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and purpose of actively engaging learners in the learning and development process.
- Understand the role of mentoring and coaching in facilitating effective learning and development.
- Assist and actively engage learners throughout their learning and development journey.
- Assist learners in reviewing their own progress and identifying areas for improvement.
Engage with employers to develop and support learning provisionReal unit · City & Guilds Limited
What you'll be able to do
- Understand information relating to employers developing provision for learners, including relevant legislation and guidance
- Understand how to engage with employers for the benefit of learners, including communication and collaboration techniques
- Engage with employers effectively for the benefit of learners
- Evaluate the effect of employer provision on the learner and partner organisation
Engage with employers to facilitate workforce developmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the opportunities available for workforce development within relevant sectors and organisations.
- Understand how to engage with employers to promote workforce development initiatives and benefits.
- Understand how to design learning and development opportunities that are relevant and effective in the workplace.
- Understand how to facilitate learning and development opportunities effectively within a workplace environment.
- Engage with employers on workforce development issues, addressing their specific needs and concerns.
- Work collaboratively with employers to facilitate workforce development solutions that meet their organisational goals.
Equality and diversityReal unit · City & Guilds Limited
What you'll be able to do
- Understand the key features of a culture which promotes equality and values diversity, including relevant legislation, policies, and practices.
- Understand the importance of promoting equality and valuing diversity in lifelong learning, considering the benefits for learners, staff, and the organisation.
- Promote equality and value diversity in own practice, challenging discrimination, promoting inclusion, and adapting teaching methods to meet diverse needs.
- Understand how to help others in the promotion of equality and valuing of diversity, providing support, guidance, and training to colleagues and learners.
- Review own contribution to promoting equality and valuing diversity in lifelong learning, reflecting on own practice, identifying areas for improvement, and setting goals for future development.
Evaluating learning programmesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and methods used to evaluate learning programmes, including formative and summative evaluation approaches
- Plan the evaluation of a learning programme, defining clear objectives, selecting appropriate evaluation methods, and establishing timelines
- Evaluate the effectiveness of a learning programme, analysing data, drawing conclusions, and making recommendations for improvement
Identify individual learning and development needsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and practices underpinning learning needs analysis for individuals.
- Conduct a thorough learning needs analysis for individual learners.
- Agree specific and measurable individual learning and development needs with learners.
Identify the learning needs of organisationsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and practices of learning needs analysis for organisations, including different methods and tools.
- Conduct a thorough learning needs analysis for the organisation, gathering data from various sources.
- Agree realistic and achievable organisational learning and development plans with relevant people, taking into account available resources and priorities.
Inclusive practiceReal unit · City & Guilds Limited
What you'll be able to do
- Understand the various factors which can influence learning, including social, emotional, and environmental factors.
- Understand the impact of relevant policy and regulatory frameworks on inclusive practice within a learning environment.
- Understand the roles and responsibilities of different individuals and organisations relating to inclusive practice.
- Understand how to create and maintain an inclusive learning environment that supports diverse learners.
- Understand how to evaluate own inclusive practice and identify areas for improvement.
Internally assure the quality of assessmentReal unit · City & Guilds Limited
What you'll be able to do
- Plan the internal quality assurance of assessment processes
- Internally evaluate the quality of assessment practices
- Internally maintain and improve the quality of assessment procedures
- Manage information relevant to the internal quality assurance of assessment activities
- Maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment
Manage learning and development in groupsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and practices of managing learning and development in groups.
- Manage group learning and development environments effectively.
- Apply appropriate methodologies to manage learning and development in groups.
- Manage learning and development in groups to comply with relevant legal and organisational requirements.
Managing behaviours in a learning environmentReal unit · City & Guilds Limited
What you'll be able to do
- Explain the characteristics of different behaviours that may be observed in a learning environment and analyse their potential impact on learners and the learning process.
- Describe relevant legislation and organisational policies relating to the management of behaviours in a learning environment.
- Apply theories of behaviour management to create and maintain a purposeful and productive learning environment.
- Evaluate own practice in managing behaviours in a learning environment, identifying areas for improvement and professional development.
Planning to meet the needs of learners in education and trainingReal unit · City & Guilds Limited
What you'll be able to do
- Use initial and diagnostic assessment methods to effectively agree individual learning goals with learners
- Plan inclusive teaching and learning activities in accordance with relevant internal and external requirements and guidelines
- Implement the minimum core elements when planning inclusive teaching and learning sessions
- Evaluate own practice and identify areas for improvement when planning inclusive teaching and learning
Preparing for the coaching roleReal unit · City & Guilds Limited
What you'll be able to do
- Understand own role and responsibilities in relation to coaching
- Understand the use of coaching in a specific context
- Understand how to identify client goals and outcomes
Preparing for the mentoring roleReal unit · City & Guilds Limited
What you'll be able to do
- Explain own role and responsibilities in relation to mentoring activities.
- Describe the use of mentoring in a specific context, including its benefits and limitations.
- Demonstrate the ability to identify client goals and desired outcomes through effective communication and assessment.
Preparing for the personal tutoring roleReal unit · City & Guilds Limited
What you'll be able to do
- Explain own role and responsibilities in relation to the personal tutoring role.
- Identify and describe factors that may affect learners’ approaches to learning, such as learning styles, motivation, and prior experience.
- Describe the use of personal tutoring in a specific context, including its purpose and potential impact.
- Explain how personal learning targets are created, monitored, and reviewed within a personal tutoring framework.
Principles and practice of lipreading teachingReal unit · City & Guilds Limited
What you'll be able to do
- Understand the physiological processes involved in hearing and the psychological functions that rely on auditory input
- Understand the various effects of acquired hearing loss on communication, social interaction, and overall well-being
- Understand how amplification devices and lipreading skills can be optimised to improve communication for individuals with hearing loss
- Understand the phonology of spoken English, including the articulation of sounds and their visual representation on the lips, and its application to lipreading learning and teaching
- Use specialist techniques and methodologies for teaching lipreading skills to individuals with acquired hearing loss
- Understand the range of assistive aids and services available to support individuals with acquired hearing loss, including communication devices, support groups, and rehabilitation programmes
Reading skills for literacy and language teachingReal unit · City & Guilds Limited
What you'll be able to do
- Demonstrate the ability to read and comprehend a variety of written texts effectively.
- Demonstrate the ability to respond to written texts in a clear, concise, and appropriate manner.
Speaking and listening skills for literacy and language teachingReal unit · City & Guilds Limited
What you'll be able to do
- Present information clearly and effectively to others
- Actively listen and respond appropriately to both non-verbal and verbal information conveyed by others
Specialist delivery techniques and activitiesReal unit · City & Guilds Limited
What you'll be able to do
- Understand the role of specialist delivery techniques in a specific area of learning or training.
- Develop specialist delivery techniques and learning activities appropriate for use in own specific area of learning or training.
- Use specialist delivery techniques and learning activities effectively to support learning.
- Evaluate own practice in relation to the use of specialist delivery techniques, identifying areas for improvement.
Teaching in a specialist areaReal unit · City & Guilds Limited
What you'll be able to do
- Understand the aims and philosophy of education and training within a chosen specialist area
- Understand the aims, content and structure of key qualifications and learning programmes available to learners in a chosen specialist area
- Understand principles of inclusive teaching and learning, addressing the diverse needs of learners in a specialist area, and key curriculum issues
- Understand how to effectively use resources to support inclusive teaching and learning practices within a specialist area
- Work collaboratively with others within a specialist area to develop and enhance own professional practice
- Evaluate, improve and update own knowledge and skills relevant to teaching and learning within a specialist area, engaging in continuous professional development
Understanding and managing behaviours in a learning environmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand potential factors leading to behaviours that disrupt a learning environment, including individual, social, and environmental factors.
- Understand organisational policies relating to managing behaviours in a learning environment, including procedures for addressing disruptive behaviour and promoting positive behaviour.
- Promote behaviours that contribute to a purposeful learning environment, establishing clear expectations, providing positive reinforcement, and creating a supportive learning atmosphere.
- Manage behaviours that disrupt a purposeful learning environment, using appropriate strategies to address disruptive behaviour, de-escalate conflict, and maintain a safe and respectful learning environment.
- Evaluate own practice in managing behaviours in a learning environment, reflecting on own strategies, identifying areas for improvement, and seeking feedback from colleagues and learners.
Understanding roles, responsibilities and relationships in education and trainingReal unit · City & Guilds Limited
What you'll be able to do
- Understand the teaching role and responsibilities in education and training, including legal and ethical requirements.
- Understand ways to maintain a safe and supportive learning environment, promoting learner well-being.
- Understand the relationships between teachers and other professionals in education and training, recognising the importance of collaboration.
Understanding the principles and practices of externally assuring the quality of assessmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the context within which external quality assurance operates, including relevant regulations, standards, and guidelines
- Understand the fundamental principles underpinning external quality assurance processes
- Understand how to plan external quality assurance activities, including defining scope, objectives, and timelines
- Understand how to externally evaluate the quality of assessment practices, considering both assessment instruments and assessor performance
- Understand how to externally evaluate the effectiveness of internal quality assurance systems and processes
- Understand how to externally maintain and improve the quality of assessment through feedback, recommendations, and ongoing monitoring
- Understand how to manage information and documentation relevant to external quality assurance activities, ensuring accuracy, confidentiality, and accessibility
- Understand the legal and good practice requirements relating to external quality assurance, including data protection, equality and diversity, and health and safety
Understanding the principles and practices of internally assuring the quality of assessmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the context and principles of internal quality assurance processes
- Understand how to plan the internal quality assurance of assessment activities
- Understand techniques and criteria for monitoring the quality of assessment internally
- Understand how to internally maintain and improve the quality of assessment practices
- Understand how to manage information relevant to the internal quality assurance of assessment
- Understand the legal and good practice requirements for the internal quality assurance of assessment
Using mathematics: academic subjectsReal unit · City & Guilds Limited
What you'll be able to do
- Interpret mathematical situations and data presented within academic subjects.
- Process mathematical problems accurately and efficiently within academic subjects.
- Analyse mathematical findings and draw valid conclusions from academic subjects.
- Use appropriate mathematical communication techniques effectively in academic subjects.
Using mathematics: personal and public lifeReal unit · City & Guilds Limited
What you'll be able to do
- Interpret mathematical situations encountered in personal and public life contexts
- Process mathematical problems that arise in personal and public life
- Analyse mathematical findings and results derived from personal and public life scenarios
- Use appropriate mathematical communication techniques in personal and public life
Using mathematics: professional and vocational contextsReal unit · City & Guilds Limited
What you'll be able to do
- Interpret mathematical situations and data presented in professional and vocational contexts.
- Process mathematical problems effectively and accurately in professional and vocational contexts, selecting and applying appropriate methods and techniques.
- Analyse mathematical findings and results obtained from professional and vocational contexts, drawing valid conclusions and making informed judgements.
- Use mathematical communication effectively in professional and vocational contexts, presenting information clearly and concisely to a range of audiences.
Using resources for education and trainingReal unit · City & Guilds Limited
What you'll be able to do
- Use resources in the delivery of inclusive teaching and learning
- Implement the minimum core when using resources in the delivery of inclusive teaching and learning
- Evaluate own use of resources in the delivery of inclusive teaching and learning
Working with the 14-19 age range in education and trainingReal unit · City & Guilds Limited
What you'll be able to do
- Understand national developments in educational provision for the 14-19 age range
- Understand roles and responsibilities of teachers working with the 14-19 age range
- Plan learning to meet the needs of individual 14-19 learners
- Deliver learning to meet the needs of individual 14-19 learners
- Evaluate own practice in working with the 14-19 age range
Writing skills for literacy and language teachingReal unit · City & Guilds Limited
What you'll be able to do
- Prepare written texts, planning the content, structure, and style of writing to suit the intended audience and purpose.
- Produce written texts, using appropriate grammar, vocabulary, and punctuation to communicate effectively and accurately.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 4 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assess Learning
- Assess learner achievement
- Develop and prepare resources for learning and development
- Encourage Positive Learner Behaviours in Enterprise and Entrepreneurship Education
- Evaluate the learner experience of enterprise and entrepreneurship education
- Identify Individual Learning and Development
- Identify collective learning and development needs
- Identify learning needs
Where this can lead
Learning Programme Specialist
Your career path here isn't a rigid ladder; it's more like a climbing frame. There are many ways to grow, specialise, and lead. We're here to help you figure out what that looks like for you, and give you the opportunities to get there. The most important thing is your drive to learn and make a difference.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will explore action learning principles to enhance subject-specific pedagogy. The unit includes identifying development areas, researching good practice, collabourating with others, and evaluating reflective practice skills.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 4 Certificate in Education and Training
43 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Action learning to support development of subject specific pedagogy
- Action research
- Analysing English language for literacy and language teaching
- Assess occupational competence in the work environment
- Assess vocational skills, knowledge and understanding
- Assessing learners in education and training
and 37 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.