Innovate Awarding · RQF Level 3

IAO Level 3 Award In IT User Skills (ITQ)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Level 3
Total credits12
Guided learning85 hours
Units in this qualification76

Awarded by Innovate Awarding · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

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These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Audio SoftwareReal unit · Innovate Awarding

You'll learn to capture, combine, edit, play, and present audio sequences using audio hardware and software. The unit covers connecting hardware, importing files, applying editing techniques, and producing final audio presentations.

What you'll be able to do

Use audio hardware to capture sequences
Use audio software to capture sequences
Use audio software tools to combine sequences
Use audio software techniques to combine sequences
Use audio software tools to edit sequences
Use audio software techniques to edit sequences
Play audio sequences
Present audio sequences

Audio SoftwareReal unit · Innovate Awarding

This unit develops learners' skills in capturing, editing, and presenting high-quality audio sequences using advanced audio hardware and software. You'll analyse techniques to optimise audio capture and produce professional-standard audio content.

What you'll be able to do

Use audio hardware and software to capture audio sequences effectively
Use audio software tools and techniques to edit audio sequences to a professional standard
Play and present audio sequences in a suitable format

Audio SoftwareReal unit · Innovate Awarding

You'll use audio hardware and software to capture, combine, and edit audio sequences. The unit develops skills in optimising audio quality and presenting audio content effectively using appropriate software tools.

What you'll be able to do

Use audio hardware and software to capture audio sequences effectively
Use audio software tools to combine and edit audio sequences to a professional standard
Play and present audio sequences in a suitable format

Bespoke SoftwareReal unit · Innovate Awarding

You'll gain skills to input, organise, combine, edit, process, format, and present information using bespoke software. The unit emphasises accurate data entry and effective use of software tools and techniques.

What you'll be able to do

Input information accurately into bespoke software
Organise information effectively within bespoke software
Combine different types of information using bespoke software tools
Use tools and techniques within bespoke software to edit information
Process information using the functions available in bespoke software
Format information appropriately using bespoke software
Present information clearly and effectively using bespoke software

Bespoke SoftwareReal unit · Innovate Awarding

It teaches you to use bespoke software to input, combine, organise, retrieve, process, and present information accurately and efficiently. You'll understand appropriate data structures and software functions to manage information effectively.

What you'll be able to do

Input information using bespoke applications
Combine information using bespoke applications
Use appropriate structures to organise information efficiently
Use appropriate structures to retrieve information efficiently
Use the functions of the software effectively to process information
Use the functions of the software effectively to present information

Bespoke SoftwareReal unit · Innovate Awarding

You'll develop the ability to use bespoke software to input, combine, organise, and retrieve information efficiently. The unit includes creating and modifying data structures and exploiting software functions to process and present information.

What you'll be able to do

Input and combine information effectively using bespoke software
Create appropriate structures to organise information using bespoke software
Modify existing structures to organise information using bespoke software
Retrieve information efficiently using bespoke software
Exploit the functions of the software effectively to process information
Exploit the functions of the software effectively to present information

Computerised Accounting SoftwareReal unit · Innovate Awarding

This unit provides learners with skills to access, enter, and edit accounting information within computerised accounting software. You'll process business transactions and produce accounting documents and summary reports to meet specified requirements.

What you'll be able to do

Access accounting information within a computerised accounting software package
Enter accounting information accurately into a computerised accounting software package
Edit accounting information within a computerised accounting software package
Use appropriate tools and techniques to process business transactions within the software
Produce accounting documents that meet specified requirements
Produce summary reports that meet specified requirements

Computerised Accounting SoftwareReal unit · Innovate Awarding

This unit covers the use of computerised accounting software to access, enter, and edit accounting information accurately. You'll learn to process business transactions using appropriate tools and produce accounting documents and summary reports to meet specified requirements.

What you'll be able to do

Access computerised accounting software effectively
Enter accounting information accurately
Edit accounting information accurately
Select appropriate tools to process business transactions
Select appropriate techniques to process business transactions
Use appropriate tools to process business transactions
Use appropriate techniques to process business transactions
Produce accounting documents to meet requirements
Produce summary reports to meet requirements

Computerised Accounting SoftwareReal unit · Innovate Awarding

It teaches you to access, enter, and edit accounting information using computerised accounting software. You'll process business transactions, develop management reports, and interpret financial data accurately.

What you'll be able to do

Access accounting information using computerised accounting software
Enter accounting information accurately into a computerised accounting system
Edit accounting information within a computerised accounting system
Process business transactions using source documents within a computerised accounting system
Develop management information reports using computerised accounting software
Interpret management information reports generated from a computerised accounting system
Set up a computerised accounting system ready for use, configuring settings as required

Data Management SoftwareReal unit · Innovate Awarding

You'll learn to plan, select, and use appropriate IT systems and software for various purposes. The unit also covers reviewing and adapting IT tool usage and developing solutions to improve ongoing productivity.

What you'll be able to do

Enter data records accurately into a data management system
Edit and maintain data records within a data management system
Retrieve and display data records from a data management system to meet specified requirements

Data Management SoftwareReal unit · Innovate Awarding

This unit develops learners' ability to enter, edit, and maintain data records within a data management system. You'll retrieve and display data accurately, ensuring data integrity and consistency to meet specified requirements.

What you'll be able to do

Enter data records accurately into a data management system
Edit data records within a data management system, ensuring data integrity
Maintain data records in a data management system, keeping them up-to-date
Retrieve specific data records from a data management system based on given criteria
Display retrieved data records in a clear and understandable format to meet specified requirements

Data Management SoftwareReal unit · Innovate Awarding

You'll learn to enter, edit, and maintain data records within a data management system accurately. The unit covers retrieving and displaying data records to meet requirements, ensuring data accuracy, completeness, and clarity.

What you'll be able to do

Enter data records accurately into a data management system
Edit existing data records within the data management system to ensure accuracy and completeness
Maintain data records in a data management system, ensuring data integrity
Retrieve specific data records from the data management system based on defined criteria
Display retrieved data records in a clear and understandable format to meet requirements

Database SoftwareReal unit · Innovate Awarding

This unit provides skills to enter, edit, and organise structured information in databases. You'll use database tools to extract information and produce reports accurately and efficiently.

What you'll be able to do

Enter structured information accurately into a database
Edit existing information within a database to ensure accuracy and relevance
Organise structured information within a database to facilitate efficient retrieval
Use database software tools to extract specific information from a database
Produce reports based on extracted information using database software tools

Database SoftwareReal unit · Innovate Awarding

This unit provides learners with skills to create and modify non-relational database tables. You'll enter, edit, and organise structured data, run queries, and produce reports using database software.

What you'll be able to do

Create non-relational database tables, defining appropriate fields and data types
Modify existing non-relational database tables to meet changing requirements
Enter structured information accurately into a database
Edit existing information within a database to ensure accuracy and currency
Organise structured information within a database to facilitate efficient retrieval
Use database software tools to run queries to extract specific information
Produce reports from a database, presenting information in a clear and organised manner

Database SoftwareReal unit · Innovate Awarding

You'll develop the ability to plan, create, and modify relational database tables using database software. The unit covers entering, editing, organising structured information, and creating and running data queries to produce reports.

What you'll be able to do

Plan relational database tables to meet requirements
Create relational database tables to meet requirements
Modify relational database tables to meet requirements
Enter structured information in a database
Edit structured information in a database
Organise structured information in a database
Use database software tools to create data queries
Use database software tools to edit data queries
Use database software tools to run data queries
Use database software tools to produce reports

Design SoftwareReal unit · Innovate Awarding

You'll learn to obtain, insert, and combine information for designs using design software. The unit covers creating, manipulating, and editing designs with various tools to meet specified requirements.

What you'll be able to do

Obtain information for designs
Insert information for designs
Combine information for designs
Use design software tools to create designs
Use design software tools to manipulate designs
Use design software tools to edit designs

Design SoftwareReal unit · Innovate Awarding

It teaches you to obtain and combine information from various sources to create designs using design software. You'll use software tools to manipulate and edit designs, applying appropriate formatting and layout techniques.

What you'll be able to do

Obtain information from various sources for use in designs
Insert information into designs effectively
Combine different types of information within designs
Use design software tools to create designs
Use design software tools to manipulate designs
Use design software tools to edit designs

Design SoftwareReal unit · Innovate Awarding

It teaches you to obtain, insert, and combine information for design projects using design software. You'll create, manipulate, and edit designs to meet specified criteria effectively.

What you'll be able to do

Obtain information from appropriate sources for use in designs
Insert information accurately into design documents
Combine different types of information effectively within designs
Use design software tools to create original designs
Manipulate existing designs using software tools
Edit designs to meet specific requirements using appropriate software functions

Desktop Publishing SoftwareReal unit · Innovate Awarding

You'll learn to select appropriate designs and page layouts for publications using desktop publishing software. The unit includes inputting and combining text and other information and applying editing and formatting techniques.

What you'll be able to do

Select appropriate designs for publications
Use appropriate page layouts for publications
Input text within publications
Combine text and other information within publications
Use desktop publishing software techniques to edit publications
Use desktop publishing software techniques to format publications

Desktop Publishing SoftwareReal unit · Innovate Awarding

It teaches you to create professional publications using desktop publishing software. You'll select appropriate designs and layouts, input and combine text and other elements, and apply editing and formatting techniques to enhance publication quality.

What you'll be able to do

Select appropriate designs for publications based on their purpose and target audience
Use suitable page layouts to enhance the readability and visual appeal of publications
Input text accurately into publications using desktop publishing software
Combine text with other information, such as images and graphics, within publications
Use desktop publishing software techniques to edit publications to improve their quality
Format publications to meet specific requirements, such as branding guidelines or accessibility standards

Desktop Publishing SoftwareReal unit · Innovate Awarding

You'll learn to create publications using desktop publishing software. The unit covers selecting designs and layouts, inputting and combining text and images, and applying editing and formatting techniques.

What you'll be able to do

Select appropriate designs for publications using desktop publishing software
Select appropriate page layouts for publications using desktop publishing software
Input text within publications using desktop publishing software
Combine text and other information within publications using desktop publishing software
Use desktop publishing software techniques to edit publications
Use desktop publishing software techniques to format publications

Drawing and Planning SoftwareReal unit · Innovate Awarding

You'll learn to input, organise, and combine information within drawing or planning software. The unit includes editing, manipulating, formatting, and presenting drawings or plans to meet specified requirements.

What you'll be able to do

Input information accurately into drawing or planning software
Organise information effectively within drawing or planning software
Combine different types of information to create drawings or plans
Use appropriate tools to edit drawings or plans
Manipulate elements within drawings or plans to achieve the desired outcome
Format drawings or plans to meet specific presentation requirements
Present drawings or plans in a clear and professional manner

Drawing and Planning SoftwareReal unit · Innovate Awarding

You'll develop skills in using drawing and planning software to input, organise, and combine information. The unit covers editing, manipulating, formatting, and presenting drawings or plans to ensure clarity and accuracy.

What you'll be able to do

Input information, including text, dimensions and symbols, for drawings or plans using appropriate software tools
Organise information within drawings or plans to ensure clarity and accuracy
Combine different elements of information to create complete drawings or plans
Use drawing and planning software tools and techniques to edit drawings or plans
Manipulate drawings or plans to achieve the desired visual representation
Format drawings or plans to meet specific requirements
Present drawings or plans in a suitable format for the intended audience

Drawing and Planning SoftwareReal unit · Innovate Awarding

It teaches you to input, organise, and combine text, numerical, and graphical information within drawing and planning software. You'll learn to edit, manipulate, format, and present drawings or plans effectively using software features.

What you'll be able to do

Input information into drawing or planning software
Organise information within drawing or planning software
Combine information effectively within drawing or planning software to create drawings or plans
Use appropriate tools and techniques to edit drawings or plans
Use appropriate tools and techniques to manipulate drawings or plans
Use appropriate tools and techniques to format drawings or plans
Present drawings or plans effectively using the software

IT Communication FundamentalsReal unit · Innovate Awarding

This unit develops learners' ability to select and use a variety of information sources to meet needs, access and evaluate Internet-based information, and communicate safely and effectively using IT tools.

What you'll be able to do

Select and use a variety of sources of information to meet specific needs
Access, search for, select and use Internet-based information effectively
Evaluate the fitness for purpose of Internet-based information
Select and use IT tools to communicate and exchange information safely, responsibly and effectively

IT Communication FundamentalsReal unit · Innovate Awarding

You'll gain fundamental IT communication skills, including accessing, searching for, selecting, and evaluating Internet-based information. The unit also covers using IT tools to communicate and exchange information effectively.

What you'll be able to do

Use a variety of sources of information to meet needs
Access Internet-based information
Search for Internet-based information
Select Internet-based information
Use Internet-based information
Assess the fitness for purpose of Internet-based information
Select IT to communicate information
Use IT to communicate information
Select IT to exchange information
Use IT to exchange information

IT Security for UsersReal unit · Innovate Awarding

You'll understand IT security risks and develop procedures to monitor and minimise threats to IT systems and data. The unit covers selecting and implementing security scans, audits, and strong password practices.

What you'll be able to do

Select appropriate procedures to monitor security risks to IT systems and data, such as regular security scans and audits.
Use appropriate procedures to minimise security risks to IT systems and data, such as implementing strong passwords and access controls.
Develop appropriate procedures to monitor security risks to IT systems and data, adapting to evolving threats and vulnerabilities.

IT Security for UsersReal unit · Innovate Awarding

It teaches you to identify security threats to IT systems and data, and to apply appropriate methods to minimise risks. You'll understand the importance of security measures and data protection to safeguard IT environments.

What you'll be able to do

Identify potential security risks to IT systems
Identify potential security risks to data
Use appropriate methods to minimise security risks to IT systems
Use appropriate methods to minimise security risks to data

IT Security for UsersReal unit · Innovate Awarding

It teaches you to identify security risks to IT systems and data. You'll select and apply appropriate methods to minimise these risks in accordance with organisational policies and data protection legislation.

What you'll be able to do

Select appropriate methods to minimise security risks to IT systems, in line with organisational policies
Use appropriate methods to minimise security risks to data, in line with data protection legislation
Apply selected methods to protect IT systems and data from identified security risks

IT Software FundamentalsReal unit · Innovate Awarding

You'll gain foundational knowledge of IT software applications, including selecting suitable software to meet needs and solve problems. The unit covers entering, developing, formatting, and presenting information effectively using IT tools for intended audiences.

What you'll be able to do

Select appropriate software applications to meet specific needs and solve identified problems
Use selected software applications effectively to achieve desired outcomes
Enter different types of information accurately and efficiently
Develop and format information to ensure clarity and suitability for its intended meaning and purpose
Present information using appropriate methods and formats to suit the intended purpose and target audience
Make effective use of available IT tools and facilities to enhance the presentation of information

IT Software FundamentalsReal unit · Innovate Awarding

You'll develop a foundational understanding of IT software applications, including selecting appropriate software to meet needs. The unit covers entering, combining, formatting, and presenting information effectively, as well as evaluating IT tools and facilities.

What you'll be able to do

Select appropriate software applications to meet specific needs and solve identified problems
Use selected software applications effectively to achieve desired outcomes
Enter different types of information accurately and efficiently
Develop and format information to ensure clarity and suitability for its intended meaning and purpose
Combine different types of information effectively
Present information using appropriate methods and formats to suit the intended purpose and target audience
Evaluate the selection of IT tools and facilities for presenting information, considering their suitability and effectiveness
Evaluate the use of IT tools and facilities for presenting information, identifying areas for improvement

Imaging SoftwareReal unit · Innovate Awarding

It teaches you to obtain images from various sources and combine them effectively using imaging software. You'll create original images and manipulate existing ones through editing functions to produce visually appealing results.

What you'll be able to do

Obtain images from various sources and insert them into imaging software
Combine different image elements effectively within the imaging software
Use imaging software tools to create original images
Manipulate existing images using the software's editing functions
Edit images to enhance their quality and appearance using appropriate tools

Imaging SoftwareReal unit · Innovate Awarding

This unit focuses on sourcing, evaluating, and inserting various types of information into images using imaging software. You'll learn to combine and manipulate image elements accurately to create and edit images effectively.

What you'll be able to do

Obtain information from various sources for inclusion in images
Insert information accurately and appropriately into images
Combine different types of information effectively within images
Use imaging software tools to create original images
Use imaging software tools to manipulate existing images
Use imaging software tools to edit images to meet specific requirements

Imaging SoftwareReal unit · Innovate Awarding

You'll use imaging software to obtain, insert, combine, and edit images from various sources. The unit covers creating composite images and manipulating visual elements to produce enhanced images using software tools.

What you'll be able to do

Obtain information for images from various sources
Insert information into images using imaging software
Combine information from different sources to create composite images
Use imaging software tools to create images
Use imaging software tools to manipulate images
Use imaging software tools to edit images

Improving Productivity Using ITReal unit · Innovate Awarding

What you'll be able to do

Plan the use of appropriate IT systems for different purposes
Plan the use of appropriate software for different purposes
Select appropriate IT systems for different purposes
Select appropriate software for different purposes
Use appropriate IT systems for different purposes
Use appropriate software for different purposes
Review the ongoing use of IT tools and systems to ensure activities are successful
Adapt the ongoing use of IT tools and systems to ensure activities are successful
Develop solutions to improve the ongoing use of IT tools and systems
Test solutions to improve the ongoing use of IT tools and systems

Improving Productivity Using ITReal unit · Innovate Awarding

It teaches you to plan, select, and use appropriate IT systems and software for various purposes. You'll evaluate IT tool effectiveness and devise solutions to improve IT use for themselves and others to achieve successful outcomes.

What you'll be able to do

Plan the selection and use of appropriate IT systems for different purposes
Select appropriate IT software for different purposes
Use appropriate IT systems and software for different purposes
Evaluate the selection of IT tools to ensure activities are successful
Evaluate the use of IT tools to ensure activities are successful
Devise solutions to improve the use of IT tools for self and others
Devise solutions to improve the use of IT systems for self and others

Improving Productivity Using ITReal unit · Innovate Awarding

You'll plan and use appropriate IT systems and software efficiently to complete tasks. The unit includes reviewing the selection and use of IT tools to ensure successful work activities and improved productivity.

What you'll be able to do

Plan the use of appropriate IT systems to meet requirements
Plan the use of appropriate software to meet requirements
Use IT systems efficiently to complete planned tasks
Use software efficiently to complete planned tasks
Review the selection of IT tools to make sure that work activities are successful
Review the use of IT tools to make sure that work activities are successful

Internet Safety for IT usersReal unit · Innovate Awarding

This unit covers the identification of potential risks associated with Internet use, including malware, phishing, and cyberbullying. You'll understand how to safeguard themselves and others online, maintain data security, and comply with relevant legal constraints and organisational procedures.

What you'll be able to do

Understand the potential risks that can exist when using the Internet
Safeguard yourself when working online
Safeguard others when working online
Take precautions to maintain data security when working online
Follow legal constraints which apply when working online
Follow organisational guidelines which apply when working online
Follow organisational procedures which apply when working online

Multimedia SoftwareReal unit · Innovate Awarding

This unit develops learners' ability to plan, obtain, input, and combine multimedia content using software tools. You'll edit, format, play, and present multimedia products tailored to target audience needs.

What you'll be able to do

Plan the content of multimedia products, taking into account the target audience and purpose.
Organise the structure of multimedia products to ensure logical flow and ease of navigation.
Obtain content from various sources, ensuring copyright and permissions are adhered to.
Input content into multimedia software, maintaining quality and accuracy.
Combine different types of content (e.g., text, images, audio, video) to create engaging multimedia outcomes.
Use multimedia software tools to edit content, enhancing its visual and auditory appeal.
Format multimedia content to meet specific requirements, such as file size, resolution, and accessibility standards.
Play and present multimedia outcomes effectively, demonstrating their functionality and purpose.

Multimedia SoftwareReal unit · Innovate Awarding

You'll plan, create, and present multimedia products that meet specific needs. The unit covers sourcing, combining, and editing multimedia content using appropriate tools and techniques to build and deliver effective multimedia outcomes.

What you'll be able to do

Plan the content and organisation of multimedia products to meet identified needs and objectives
Obtain, input and combine content from various sources to build comprehensive multimedia outcomes
Use tools and techniques to build and edit multimedia content, ensuring quality and consistency
Play and present multimedia outcomes effectively to a target audience

Multimedia SoftwareReal unit · Innovate Awarding

It teaches you to plan, create, and edit multimedia products using appropriate software. You'll learn to organise content, combine media types, and format multimedia outcomes to meet audience requirements.

What you'll be able to do

Plan the content of multimedia products to meet identified needs
Plan the organisation of multimedia products to ensure logical flow and user-friendliness
Obtain content from appropriate sources for inclusion in multimedia products
Input content accurately into multimedia software
Combine different types of content effectively to build complete multimedia outcomes
Use multimedia software tools to edit multimedia content
Format multimedia content to meet specified requirements using appropriate software functions
Play multimedia outcomes to check functionality and appearance
Present multimedia outcomes effectively to a target audience

Optimise IT System PerformanceReal unit · Innovate Awarding

This unit provides learners with knowledge to maintain IT hardware and software for optimal performance. You'll manage files, troubleshoot common problems, and customise the IT environment to suit individual needs.

What you'll be able to do

Maintain IT hardware components in working order, following organisational procedures
Maintain IT software applications in working order, following organisational procedures
Manage files and folders effectively to maintain optimum IT system performance
Respond to common IT system problems and errors, using appropriate troubleshooting techniques
Customise the IT working environment, including settings and preferences, to meet individual needs

Optimise IT System PerformanceReal unit · Innovate Awarding

This unit equips learners with procedures to maintain and optimise IT system performance. You'll manage hardware and software maintenance, file and disk management, troubleshoot common issues, and customise the working environment effectively.

What you'll be able to do

Implement procedures to keep computer hardware operating efficiently
Implement procedures to keep computer software operating efficiently
Manage files effectively to optimise system performance
Manage disks effectively to optimise system performance
Troubleshoot common IT system problems and errors effectively
Respond appropriately to common IT system problems and errors
Customise the working environment to improve individual performance
Customise the working environment to improve overall system performance
Maintain software through updates and patches to meet performance needs

Optimise IT System PerformanceReal unit · Innovate Awarding

You'll develop the ability to maintain and optimise IT system performance through hardware and software maintenance, file management, and troubleshooting. The unit includes planning and monitoring routine and non-routine maintenance to ensure efficient system operation.

What you'll be able to do

Keep computer hardware operating efficiently through appropriate actions
Keep computer software operating efficiently through appropriate actions
Manage files to maintain IT system performance effectively
Manage files to improve IT system performance effectively
Troubleshoot IT system problems quickly
Respond to IT system problems effectively
Plan the routine maintenance of hardware and software
Plan the non-routine maintenance of hardware and software
Monitor the routine maintenance of hardware and software
Monitor the non-routine maintenance of hardware and software
Review hardware to maintain performance
Modify hardware to maintain performance
Review software to maintain performance
Modify software to maintain performance

Presentation SoftwareReal unit · Innovate Awarding

This unit focuses on creating presentations using software tools. You'll input and combine text, images, and charts within slides, and use editing and formatting tools to prepare presentations that meet specific needs.

What you'll be able to do

Input text and other information, such as images and charts, within presentation slides
Combine different types of information effectively within presentation slides
Use presentation software tools to structure slides in a logical sequence
Edit slides to ensure accuracy and clarity of information
Format slides to enhance visual appeal and readability
Prepare slides for presentation, considering the needs of the intended audience
Adapt slides to suit the specific presentation environment and equipment

Presentation SoftwareReal unit · Innovate Awarding

It teaches you to create and edit presentations using presentation software. You'll input and combine text with other information, structure and format slide sequences, and prepare slideshows suitable for presentation.

What you'll be able to do

Input text accurately and efficiently into presentation slides
Combine text with other information, such as images and charts, within presentation slides
Use presentation software tools to structure slide sequences logically
Use presentation software tools to edit slide content for clarity and accuracy
Use presentation software tools to format slides for visual appeal and consistency
Prepare slideshow for presentation, ensuring all elements are correctly positioned and functioning

Presentation SoftwareReal unit · Innovate Awarding

This unit covers the use of presentation software to input and combine text, images, and charts within slides. You'll learn to structure, edit, and format presentations and prepare interactive slideshows for effective delivery.

What you'll be able to do

Input text into presentation slides effectively
Combine text and other information within presentation slides appropriately
Use presentation software tools to structure presentations logically
Use presentation software tools to edit presentations accurately
Use presentation software tools to format presentations consistently
Prepare an interactive slideshow for presentation, incorporating multimedia elements

Project Management SoftwareReal unit · Innovate Awarding

This unit provides learners with the ability to define projects, enter and update task and resource information, and monitor project progress. You'll select and use tools and techniques to display and report on project status accurately.

What you'll be able to do

Create and define a project, establishing clear objectives, scope, and deliverables
Enter and edit information about project tasks and resources, assigning responsibilities and allocating resources effectively
Update information about project progress, tracking milestones and identifying potential delays
Select and use appropriate tools and techniques to display and report on project status, communicating progress to stakeholders

Project Management SoftwareReal unit · Innovate Awarding

It teaches you to create and define projects using project management software. You'll enter and update information about tasks and resources, assign responsibilities, and report on project status.

What you'll be able to do

Create a project using project management software
Define a project using project management software
Enter information about project tasks using project management software
Edit information about project tasks using project management software
Enter information about project resources using project management software
Edit information about project resources using project management software
Update information about project progress using project management software
Select appropriate tools to display project status
Use appropriate tools to display project status
Select appropriate techniques to report on project status
Use appropriate techniques to report on project status

Project Management SoftwareReal unit · Innovate Awarding

You'll learn to create and manage project plans using project management software. The unit covers defining project scope, objectives, deliverables, task management, and progress reporting.

What you'll be able to do

Create a project plan, defining the project scope, objectives, and deliverables.
Define the tasks required to complete the project, breaking down the work into manageable components.
Enter information about project tasks, including start and end dates, dependencies, and resource requirements.
Edit information about project tasks and resources, making adjustments as needed to reflect changes in the project plan.
Update information about project progress, tracking the completion of tasks and identifying any delays or issues.
Select appropriate tools and techniques to display project status, such as Gantt charts, timelines, and dashboards.
Use appropriate tools and techniques to report on project status, communicating progress to stakeholders and highlighting key milestones.

Set Up an IT SystemReal unit · Innovate Awarding

You'll learn to select and safely connect personal computer hardware, storage media, and communication services. The unit includes installing and configuring software and verifying the IT system's successful operation.

What you'll be able to do

Select a personal computer and associated hardware to meet specific needs safely
Connect a personal computer with associated hardware safely
Select appropriate storage media to meet specific needs
Connect storage media to a personal computer safely
Select an IT system to connect to a communication service to meet specific needs
Connect an IT system to a communication service to meet specific needs
Install software for use on an IT system
Configure software for use on an IT system
Check that the IT system is working successfully after setup
Check that the communication service is working successfully after setup

Set Up an IT SystemReal unit · Innovate Awarding

You'll learn to select, connect, install, and configure personal computers with associated hardware and software. The unit covers setting up IT systems to meet user needs and ensuring functionality and communication capabilities.

What you'll be able to do

Select a personal computer and associated hardware components based on identified needs
Connect a personal computer safely with associated hardware and storage media
Select an appropriate IT system for communication based on identified needs
Connect an IT system successfully to a communication service
Install an operating system on the IT system
Configure the operating system for use
Install application software on the IT system
Configure application software for use
Check that the IT system is working successfully
Check that the communication service is working successfully

Set Up an IT SystemReal unit · Innovate Awarding

You'll learn to connect personal computers, printers, and peripherals safely. The unit covers setting up communication services, installing software, and ensuring the IT system operates correctly.

What you'll be able to do

Connect a personal computer to a power source and other necessary cables, following safety guidelines.
Connect a printer to the computer, ensuring proper cable connections and power supply.
Connect peripheral devices (e.g., keyboard, mouse, monitor, scanner) to the computer, using appropriate ports and cables.
Connect to an IT communication service, such as a local area network (LAN) or the internet.
Set up software for use, installing and configuring applications according to user needs.
Check that the IT system is working successfully, verifying that all components are functioning correctly.
Check that the communication service is working successfully, ensuring connectivity and data transfer.

Specialist SoftwareReal unit · Innovate Awarding

You'll learn to input, combine, and organise information using specialist software. The unit covers creating and modifying data structures and exploiting software functions to process and present information effectively.

What you'll be able to do

Input information accurately using specialist software
Combine different types of information effectively within the specialist software
Create appropriate data structures within the specialist software to organise information
Modify existing data structures to improve organisation and retrieval efficiency
Retrieve information efficiently from the specialist software using appropriate search and filtering techniques
Exploit the available functions of the specialist software to process information effectively
Present information clearly and effectively using the specialist software's presentation tools

Specialist SoftwareReal unit · Innovate Awarding

This unit develops learners' ability to use specialist software to input, organise, combine, edit, process, and format information. You'll utilise a range of tools and techniques to present information effectively within the software.

What you'll be able to do

Input, organise and combine information effectively using specialist software
Use a range of tools and techniques to edit information using specialist software
Use a range of tools and techniques to process information using specialist software
Use a range of tools and techniques to format information using specialist software
Use a range of tools and techniques to present information using specialist software

Specialist SoftwareReal unit · Innovate Awarding

You'll learn to use specialist software for inputting, combining, organising, retrieving, processing, and presenting information. The unit covers selecting appropriate data structures, using search and filter techniques, and utilising software functions effectively.

What you'll be able to do

Input and combine information accurately and efficiently using specialist software applications
Use appropriate data structures to organise information within the specialist software
Retrieve information efficiently from the specialist software using appropriate search and filter techniques
Use the functions of the specialist software effectively to process information according to requirements
Present information clearly and effectively using the specialist software's presentation tools

Spreadsheet SoftwareReal unit · Innovate Awarding

You'll learn to use spreadsheet software for entering, editing, and organising numerical and other data. The unit covers applying formulas and tools to summarise information and presenting spreadsheet data effectively using appropriate techniques.

What you'll be able to do

Use a spreadsheet to enter numerical and other data accurately
Use a spreadsheet to edit numerical and other data effectively
Use a spreadsheet to organise numerical and other data logically
Use appropriate formulas to summarise spreadsheet information
Use appropriate tools to summarise spreadsheet information
Use appropriate tools to display spreadsheet information
Select appropriate tools to present spreadsheet information effectively
Use appropriate techniques to present spreadsheet information effectively

Spreadsheet SoftwareReal unit · Innovate Awarding

This unit equips learners with the skills to enter, edit, and organise numerical and other data within spreadsheets. You'll select and apply formulas and data analysis tools, and present and format spreadsheet information to meet specific requirements.

What you'll be able to do

Use a spreadsheet to enter numerical and other data accurately
Edit and organise numerical and other data effectively within a spreadsheet
Select and use appropriate formulas to perform calculations and data analysis
Select and use appropriate data analysis tools to meet specific requirements
Select and use appropriate tools and techniques to present spreadsheet information clearly
Format spreadsheet information effectively to enhance readability and understanding

Spreadsheet SoftwareReal unit · Innovate Awarding

This unit focuses on using spreadsheet software to enter, edit, and organise numerical and other data. You'll apply formulas, data analysis tools, and formatting techniques to present and publish spreadsheet information.

What you'll be able to do

Use spreadsheet software to enter numerical and other data accurately
Edit data within a spreadsheet to ensure accuracy and consistency
Organise data within a spreadsheet to facilitate analysis and reporting
Select appropriate formulas to perform calculations on spreadsheet data
Use data analysis tools and techniques to extract meaningful insights from spreadsheet data
Present spreadsheet information clearly and effectively using appropriate formatting techniques
Format spreadsheet information to meet specific presentation requirements
Publish spreadsheet information in a suitable format for sharing and distribution

Using Collaborative TechnologiesReal unit · Innovate Awarding

You'll learn to use collabourative technologies safely and securely. The unit includes setting up IT tools and devices for collabourative work, preparing technologies for use, contributing to tasks, and protecting personal information during online collabouration.

What you'll be able to do

Understand how to stay safe and secure when using collaborative technology
Set up IT tools and devices for collaborative working
Access IT tools and devices for collaborative working
Prepare collaborative technologies for use
Contribute to tasks using collaborative technologies

Using Collaborative TechnologiesReal unit · Innovate Awarding

You'll develop knowledge of safe and secure use of collabourative technologies. The unit covers planning, setting up, and preparing IT tools for collabourative working, and contributing effectively to tasks while adhering to organisational policies and procedures.

What you'll be able to do

Understand how to stay safe and secure when working with collaborative technology, adhering to organisational policies and procedures
Plan and set up appropriate IT tools and devices for collaborative working, considering the needs of the task and participants
Prepare collaborative technologies for use, ensuring they are configured correctly and ready for participants
Contribute effectively to tasks using collaborative technologies, communicating clearly and sharing information appropriately

Using Collaborative TechnologiesReal unit · Innovate Awarding

It teaches you to use collabourative technologies safely and securely for effective teamwork. You'll plan, set up, and prepare IT tools and devices for collabouration, and manage tasks efficiently while applying security best practices.

What you'll be able to do

Identify and apply safe and secure practices when working with collaborative technology to protect personal and organisational data
Plan the use of IT tools and devices effectively for collaborative working activities
Set up IT tools and devices correctly to facilitate collaborative working
Prepare collaborative technologies for use by ensuring they are configured correctly and ready for participants
Manage tasks effectively using collaborative technologies to track progress and ensure completion
Use collaborative technologies to communicate effectively with team members and stakeholders

Using EmailReal unit · Innovate Awarding

This unit develops learners' proficiency in using email software to compose, format, send, and manage messages. You'll learn to organise email accounts and handle replies and forwards effectively.

What you'll be able to do

Use e-mail software tools to compose messages, including addressing, subject lines, and message body.
Use e-mail software techniques to format messages, including font styles, paragraph alignment, and bullet points.
Send messages to recipients, ensuring correct addresses and attachments.
Manage incoming email effectively, including sorting, filtering, and prioritising messages.
Use e-mail software tools to reply to and forward messages, maintaining communication threads.
Organise emails into folders and labels, ensuring easy retrieval and management.

Using EmailReal unit · Innovate Awarding

You'll learn to compose, format, and send clear and concise emails using email software tools. The unit also covers managing incoming emails efficiently through sorting, filtering, prioritising, and organising messages.

What you'll be able to do

Use e-mail software tools to compose clear and concise messages
Apply appropriate techniques to format e-mail messages effectively
Send e-mail messages accurately to the intended recipients
Manage incoming e-mail efficiently by sorting, filtering, and prioritising messages
Use e-mail software features to organise and archive e-mail messages effectively

Using EmailReal unit · Innovate Awarding

You'll learn to use email software effectively, including composing, sending, and managing email messages. The unit emphasises appropriate language, tone, and formatting to ensure professional communication.

What you'll be able to do

Use e-mail software tools to compose messages
Use e-mail software tools to send messages
Use e-mail software techniques to compose messages
Use e-mail software techniques to send messages
Manage the use of e-mail software effectively

Using Mobile IT DevicesReal unit · Innovate Awarding

It teaches you to set up mobile IT devices to meet individual needs, use applications and files effectively, transfer data, and maintain device performance through basic maintenance and customisation.

What you'll be able to do

Set up the mobile device to meet specific needs
Use applications on the mobile device effectively
Use files on the mobile device effectively
Transfer data to the mobile device efficiently
Transfer data from the mobile device efficiently
Maintain the performance of the mobile device through appropriate actions

Using Mobile IT DevicesReal unit · Innovate Awarding

You'll gain skills to set up and customise mobile IT devices to meet individual needs. The unit covers selecting and using applications, transferring data, and optimising device performance through appropriate tools and techniques.

What you'll be able to do

Set up a mobile device to meet specific needs
Customise a mobile device to meet specific needs
Select appropriate applications for use on the mobile device
Use selected applications effectively on the mobile device
Select appropriate files for use on the mobile device
Use selected files effectively on the mobile device
Use appropriate tools and techniques to transfer data to mobile devices
Use appropriate tools and techniques to transfer data from mobile devices
Optimise the performance of mobile devices to ensure efficient operation

Using the InternetReal unit · Innovate Awarding

You'll gain skills to connect to the internet and use browser software to navigate webpages, search for information, and communicate online. The unit also covers understanding and applying safety and security practices when working online.

What you'll be able to do

Connect to the Internet using appropriate methods
Use browser software to navigate webpages effectively
Use browser tools to search for information from the Internet efficiently
Use browser software to communicate information online effectively
Understand the need for safety practices when working online
Understand the need for security practices when working online

Using the InternetReal unit · Innovate Awarding

You'll gain skills to select and set up appropriate Internet connections, configure browser software, navigate webpages, and use browser tools to search for and communicate information online efficiently and securely.

What you'll be able to do

Select an appropriate connection to access the Internet based on given requirements
Set up an appropriate connection to access the Internet based on given requirements
Set up browser software to navigate webpages effectively
Use browser software to navigate webpages effectively
Use browser tools to search effectively for information from the Internet
Use browser tools to search efficiently for information from the Internet
Use browser software to communicate information online effectively
Develop appropriate safety practices when working online
Apply appropriate safety practices when working online
Develop appropriate security procedures when working online
Apply appropriate security procedures when working online

Using the InternetReal unit · Innovate Awarding

You'll learn to connect to the internet using appropriate hardware and software, navigate web pages, and search for information efficiently. The unit also covers online communication and the importance of safety and security practices when working online.

What you'll be able to do

Connect to the internet using appropriate hardware and software
Use browser software to navigate web pages efficiently
Use browser tools to search for information effectively from the internet
Use browser software to communicate information online in a clear and concise manner
Follow and understand the need for safety and security practices when working online to protect personal data and prevent cyber threats

Website SoftwareReal unit · Innovate Awarding

You'll plan, create, and publish web pages using website software. The unit covers structuring and formatting web page content to meet requirements, ensuring accessibility, usability, and visual appeal for effective online presentation.

What you'll be able to do

Plan and create web pages that meet specific requirements
Use website software tools to structure and format web pages for optimal user experience
Publish web pages to the Internet or an intranet, ensuring accessibility and functionality

Website SoftwareReal unit · Innovate Awarding

This unit covers the creation of website structures and styles using website software tools. You'll learn to prepare content and publish websites, understanding the importance of structure for usability and accessibility, and styles for branding and visual appeal.

What you'll be able to do

Create appropriate structures for websites
Create effective styles for websites
Use website software tools to prepare text content for websites
Use website software tools to prepare image content for websites
Use website software tools to prepare multimedia content for websites
Publish websites effectively

Website SoftwareReal unit · Innovate Awarding

It teaches you to develop multi-page websites using website software tools. You'll create website structures and styles, incorporate multimedia and interactive features, and publish and test websites considering user navigation and accessibility.

What you'll be able to do

Create appropriate structures for websites
Create effective styles for websites
Use website structures and styles to produce complete websites
Select appropriate website software tools for developing websites
Use website software features to develop multiple page websites
Use website software features to incorporate multimedia elements into websites
Use website software features to incorporate interactive elements into websites
Publish multiple page websites effectively
Test multiple page websites to ensure functionality
Test multimedia elements within websites to ensure correct operation
Test interactive features within websites to ensure correct operation

Word Processing SoftwareReal unit · Innovate Awarding

It teaches you to enter, edit, and combine text and other information accurately within word processing documents. You'll structure information using headings and lists, and apply formatting tools to enhance document presentation.

What you'll be able to do

Enter, edit and combine text and other information accurately within word processing documents, ensuring accuracy and consistency
Structure information effectively within word processing documents, using headings, subheadings, and lists to improve readability
Use word processing software tools to format and present documents, applying styles and templates to create a professional appearance

Word Processing SoftwareReal unit · Innovate Awarding

This unit develops learners' skills in creating, modifying, and formatting word processing documents. You'll accurately enter and combine text with other information, design document layouts and structures, and present documents to meet specified requirements.

What you'll be able to do

Enter text accurately into word processing documents
Combine text and other information accurately within word processing documents
Create layouts for word processing documents
Modify layouts for word processing documents
Create structures for word processing documents
Modify structures for word processing documents
Use word processing software tools to format documents effectively
Use word processing software tools to present documents effectively to meet requirements

Word Processing SoftwareReal unit · Innovate Awarding

You'll learn to enter and combine text with images and tables in word processing documents. The unit covers creating and modifying layouts, structures, and styles to format and present documents effectively to meet specified requirements.

What you'll be able to do

Enter and combine text and other information accurately within word processing documents, ensuring clarity and consistency
Create and modify appropriate layouts, structures and styles for word processing documents, to enhance readability and visual appeal
Use word processing software tools and techniques to format and present documents effectively to meet requirements, adhering to organisational guidelines

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Audio SoftwareAudio SoftwareAudio SoftwareBespoke SoftwareBespoke SoftwareBespoke SoftwareComputerised Accounting SoftwareComputerised Accounting Software

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration

IAO Level 3 Award In IT User Skills (ITQ)

Apply Conditional Formatting to Visualise Data
Automate digital presentations
Capture and manipulate multimedia content
Create a database implementation
Create formulae and charts in spreadsheets
Enter and update data in a database
Improving productivity using IT
Multimedia Software

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Associate Technical Program Manager

Your journey as an Associate Technical Program Manager is just the beginning. We're investing in you for the long term, and there are many exciting paths you can take within Zavmo and beyond. We'll work with you to build a career that's challenging, rewarding, and truly impactful.

See the whole journey →

Opens the roleAssociate Technical Program ManagerOne of the jobs this qualification is a route intoSee the role →Opens the roleJunior Transformation Project CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleJunior Transformation Project ManagerOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Software Integration SpecialistOne of the jobs this qualification is a route intoSee the role →Opens the roleSenior Search Support AssistantOne of the jobs this qualification is a route intoSee the role →Opens the roleEnterprise Search SpecialistOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Showing 6 roles, drawn from 8 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Apply Conditional Formatting to Visualise DataAutomate digital presentationsCapture and manipulate multimedia contentCreate a database implementationCreate formulae and charts in spreadsheetsEnter and update data in a databaseImproving productivity using ITMultimedia SoftwareMultimedia softwareUsing the Internet

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Audio SoftwareLevel 3

Applied to your work in any of these jobs

Which job do you mean?

Associate Technical Program Manager Junior Transformation Project Coordinator Junior Transformation Project Manager Associate Software Integration Specialist Senior Search Support Assistant Enterprise Search Specialist

Learners will develop skills to capture, combine, edit, play, and present audio sequences using audio hardware and software. The unit covers connecting hardware, importing files, applying editing techniques, and producing final audio presentations.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for IAO Level 3 Award In IT User Skills (ITQ)

27 units in this credential, in the order it lists them, awarded by Innovate Awarding.

Audio Software
Bespoke Software
Computerised Accounting Software
Data Management Software
Database Software
Design Software

and 21 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.