How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer iCan Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and iCan Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from iCan Qualifications Limited.
iCQ Level 2 Certificate in Warehousing and Storage (RQF) is designed for individuals working in a warehouse environment who wish to develop their skills and knowledge further.
These are the units iCan Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with iCan Qualifications Limited. It does the teaching and the mapping. iCan Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Assemble orders for dispatch in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Assemble orders for dispatch
- Assemble orders for dispatch in logistics operations
Check stock levels and stock records Real unit · iCan Qualifications Limited
What you'll be able to do
- Check stock levels and records
- Check stock levels accurately
Contribute to the provision of customer service in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Support customer service
- Contribute to customer service
Develop effective working relationships with colleagues in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Develop effective working relationships with colleagues in logistics operations
- Develop effective working relationships with colleagues in logistics operations
Health, Safety and Security at work Real unit · iCan Qualifications Limited
What you'll be able to do
- Work safely
Keep stock at required levels in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Know policies for stock maintenance
- Maintain stock levels effectively
Keep work areas clean in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Know requirements for cleaning work areas
- Carry out correct cleaning procedures
Maintain hygiene standards in handling and storing goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Maintain hygiene standards
- Maintain hygiene standards
Maintain the cleanliness of equipment in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Know to inspect and clean equipment
- Maintain equipment cleanliness
Maintain the safety and security of hazardous goods and materials in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Maintain safety of hazardous goods
- Handle hazardous materials safely
Moving and/or handling goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Know policies related to moving goods
- Move and handle goods
Operate equipment to perform work requirements in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Operate equipment
- Operate equipment safely
Pick goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Pick goods in logistics operations
- Pick the goods in logistics operations
Place goods in storage in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Place goods in storage
- Place goods in storage in logistics operations
Principles of food safety in logistics Real unit · iCan Qualifications Limited
What you'll be able to do
- Know responsibilities regarding food safety
- Maintain cleanliness
Process orders for customers in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare for processing orders
- Process orders for customers in logistics operations
Process returned goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Process returns
- Process returns appropriately
Receive goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Receive goods
- Receive goods effectively
Sort goods and materials for recycling or disposal in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Sort goods for recycling
- Sort goods effectively
Supervise the receipt, storage or dispatch of goods Real unit · iCan Qualifications Limited
What you'll be able to do
- Know supervisory policies for logistics operations
- Supervise effectively
Use a compact crane in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare a compact crane
- Operate a compact crane
Use a forklift side-loader in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare a side-loader for use
- Operate a side-loader
Use a hoist in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare a hoist for operation
- Operate a hoist safely
Use an industrial forklift truck in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare an industrial forklift
- Operate an industrial forklift
Use equipment to move goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Know operational procedures for equipment use
- Use equipment effectively
Wrap and pack goods in logistics operations Real unit · iCan Qualifications Limited
What you'll be able to do
- Prepare goods for wrapping and packing
- Wrap and pack goods in logistics operations
Free, by email
Is this the right qualification for you?
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The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 2 records
- 1 record
- 1 record
Showing 5 roles, drawn from 6 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Returns Processing Associate
This work can lead into a specialist returns role, a team lead position, or wider warehouse operations work.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by iCan Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Assemble orders for dispatch in logistics operationsCheck stock levels and stock recordsContribute to the provision of customer service in logistics operationsDevelop effective working relationships with colleagues in logistics operationsHealth, Safety and Security at workKeep stock at required levels in logistics operationsKeep work areas clean in logistics operationsMaintain hygiene standards in handling and storing goods in logistics operations
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Practical Builder · your make-it-real tutor Illustration - Draft the real one Create
You do “Check stock levels and stock records” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Lead it Apply
“Supervise the receipt, storage or dispatch of goods” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Assemble orders for dispatch in logistics operations, one of this qualification's own units.
Applied to your work in any of these jobs
Focuses on procedures to correctly assemble orders for dispatch.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for iCQ Level 2 Certificate in Warehousing and Storage
26 units in this credential, in the order it lists them, awarded by iCan Qualifications Limited.
- Assemble orders for dispatch in logistics operations
- Check stock levels and stock records
- Contribute to the provision of customer service in logistics operations
- Develop effective working relationships with colleagues in logistics operations
- Health, Safety and Security at work
- Keep stock at required levels in logistics operations
and 20 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.