How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer CIWM has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and CIWM awards. A qualified assessor at the centre judges your evidence, and the certificate comes from CIWM.

More on studying for a qualification

01What it is

This CIWM (WAMITAB) Level 2 Certificate in Principles of Sustainable Resource Management is aimed at individuals working in environmental conservation. The qualification covers topics such as street cleansing and understanding retail consumer law. Learners will also study the technical aspects of managing waste and resources.

These are the units CIWM registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with CIWM. It does the teaching and the mapping. CIWM sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

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02The units

What each unit actually teaches you to do

ERR (Employment Rights and Responsibilities) in the Energy & Utility Sector Real unit · CIWM
This unit outlines employer and employee rights, responsibilities, and organisational procedures under employment law.

What you'll be able to do

  • Know employer and employee rights
How to identify and record Hazardous waste Real unit · CIWM
This unit provides knowledge on identifying hazardous waste materials, understanding legal registration requirements, completing consignment notes, and maintaining accurate records in compliance with hazardous waste regulations.

What you'll be able to do

  • Describe how to identify hazardous waste materials
  • Explain the registration requirements for operating as a Hazardous Waste Producer
  • Describe the requirements for completing Hazardous Waste consignment notes accurately
  • Explain the requirements for maintaining a register and keeping accurate records of hazardous waste
How to identify and resolve disagreements Real unit · CIWM
This unit focuses on identifying potential disagreements, preventing them from arising, and resolving them amicably.

What you'll be able to do

  • Identify where disagreements could arise
  • Prevent disagreements from arising
How to work safely in the waste/recycling industry Real unit · CIWM
This unit covers how to identify and deal with work-related hazards and risks in the waste/recycling industry, how to work with risk assessments, and how to respond to emergencies.

What you'll be able to do

  • Identify and deal with work-related hazards and risks in the waste/recycling industry
  • Work with risk assessments when working in waste and recycling
  • Respond to emergencies in the workplace
  • Know how and why to select and use the correct Personal Protection Equipment (PPE) within the waste/recycling industry
  • Manage the work you are given to do
Know about Waste Treatment Technologies Real unit · CIWM
You'll explore various waste treatment technologies within their historical, social, and legal contexts, including physical, biological, thermal, and integrated treatment methods for sustainable waste management.

What you'll be able to do

  • Understand the historical context for sustainable waste management
  • Understand the social context for sustainable waste management
  • Understand the legal context for sustainable waste management
  • Understand physical waste management technologies
  • Understand biological waste treatment technologies
  • Understand advanced thermal waste treatment technologies
  • Understand integrated treatment technologies for waste management
  • Know about near market technologies in waste management
Know how to maintain confidentiality of information within the waste/recycling industry Real unit · CIWM
This unit provides learners with an understanding of the importance of maintaining confidentiality in the waste and recycling industry, including organisational procedures, types of confidential information, and relevant legal requirements.

What you'll be able to do

  • Maintain confidentiality of information in the waste and recycling industry, in line with organisational procedures
  • Maintain confidentiality of information in the waste and recycling industry, in line with legal requirements
Know the Materials arising within the waste and recycling industry Real unit · CIWM
You'll gain knowledge of materials arising within the waste and recycling industry, including identification, characteristics, sources, and classification according to recyclability.

What you'll be able to do

  • Know the different materials arising within the waste and recycling industry
  • Know the sources of materials arising within the waste and recycling industry
  • Know the common uses of materials arising within the waste and recycling industry
Perform street cleansing manually Real unit · CIWM
This unit provides learners with knowledge and skills to perform manual street cleansing safely and effectively. You'll learn to remove litter, detritus, and debris, maintain waste collection points, and follow health and safety guidelines.

What you'll be able to do

  • Understand how to remove litter, detritus and debris from grounds, following health and safety guidelines
  • Understand how to maintain waste collection points, ensuring they are clean and accessible
  • Remove litter, detritus and debris from grounds effectively and safely
  • Maintain waste collection points to a satisfactory standard
Perform street cleansing mechanically Real unit · CIWM
You'll gain knowledge and skills to perform mechanical street cleansing using appropriate vehicles and equipment. They will understand safe operating procedures, waste management, and maintenance of machinery and equipment.

What you'll be able to do

  • Understand how to remove litter, detritus and debris mechanically, using appropriate equipment and techniques
  • Understand how to operate vehicles, equipment and machinery safely and effectively for street cleansing
  • Understand how to deal with collected waste, following environmental regulations and disposal procedures
  • Clean and store vehicles, equipment and machinery, ensuring they are maintained in good working order
  • Remove litter and detritus mechanically, adhering to safety protocols
  • Deal with collected waste responsibly and efficiently
  • Clean and store vehicles, equipment and machinery correctly, prolonging their lifespan and ensuring future usability
Technical Aspects of Managing Waste and Resources Real unit · CIWM
This unit provides learners with an understanding of technical processes for managing waste and resources, including physical, chemical, biological, and thermal treatments. You'll also examine barriers to technology uptake and the importance of communication.

What you'll be able to do

  • Understand the concepts for different physical, chemical, biological and thermal treatment processes available in the UK for managing waste and resources
  • Understand the technical, financial, political, planning and other barriers limiting the uptake of different technologies in the waste and resources sector
  • Understand the importance of effective communication within the work environment, including those relevant to but outside of the site boundaries, such as regulators and the public
  • Understand the principles and procedures for waste transfer, including documentation, labelling, and transportation requirements
Understand Environmental Permitting in England and Wales Real unit · CIWM
This unit provides knowledge of Environmental Permitting Regulations in England and Wales, including who requires permits, the application and amendment processes, and enforcement procedures.

What you'll be able to do

  • Understand the Environmental Permitting Regulations in England and Wales
  • Understand who should apply for an Environmental Permit in England and Wales
  • Understand the application process for an Environmental Permit in England and Wales
  • Understand how to amend Environmental Permits in England and Wales
  • Understand how Environmental Permits are enforced in England and Wales
Understand Environmental Protection in the waste and recycling industry Real unit · CIWM
This unit provides knowledge about potential hazards to the environment when working in the waste and recycling industry and ways to reduce environmental impact from waste materials.

What you'll be able to do

  • Understand the potential hazards to the environment when working in the waste and recycling industry
  • Understand how to reduce environmental impact from waste and waste materials
  • Understand the impact of waste materials on the environment
Understand Management Systems Real unit · CIWM
You'll understand the definition, purpose, and key components of Management Systems and how these systems contribute to the effectiveness of an organisation.

What you'll be able to do

  • Explain the purpose and components of Management Systems within an organisation
Understand Policy and Legislation in the waste management industry. Real unit · CIWM
You'll understand key stakeholders in the waste management sector, relevant European and UK legislation, codes of practice, guidance notes, and non-legislative drivers affecting waste and resource management.

What you'll be able to do

  • Identify the key stakeholders within the waste management sector, including their roles and interrelationships.
  • Identify relevant European and UK legislation, codes of practice, and guidance notes applicable to waste and resource management facilities.
  • Explain the non-legislative drivers affecting changes in waste and resource management practices, such as economic factors and public opinion.
  • Explain the reasons why waste needs to be treated or disposed of in ways other than through landfill, including environmental and economic considerations.
Understand operational systems and procedures in the waste/recycling industry Real unit · CIWM
You'll gain an understanding of operational systems and procedures in the waste and recycling industry, including work schedules, waste handling principles, equipment operation, and organisational policies on environmental protection and behaviour.

What you'll be able to do

  • Describe typical work schedules and working procedures in the waste/recycling industry
  • Explain the principles of waste/recycling handling and transfer techniques
  • Explain the organisational policies relating to protecting the environment and personal safety in the waste/recycling industry
  • Explain the organisational policies relating to appropriate behaviour in the workplace in the waste and recycling industry
Understand planning requirements in the waste/recycling industry Real unit · CIWM
You'll explore planning requirements in the waste and recycling industry, including developments needing planning permission and relevant regulations. They will understand the process for obtaining and complying with planning permissions.

What you'll be able to do

  • Understand the types of development that require planning permission in the waste/recycling industry, such as new facilities or expansions
  • Understand the requirements of planning regulations as applied to the waste/recycling industry, including environmental impact assessments and site suitability
  • Understand the process for gaining planning permission, including application procedures, consultations, and appeals
  • Understand compliance with planning permission, including adherence to conditions and monitoring requirements
  • Understand how planning permits are enforced, including inspections, enforcement notices, and legal action
Understand the principles of identifying and classifying waste Real unit · CIWM
This unit covers the different categories and definitions of waste, including hazardous waste and illegal disposal.

What you'll be able to do

  • Know the different categories of waste
Understand the principles of the waste/recycling industry Real unit · CIWM
This unit explains the purpose of the waste and recycling industry, its core activities, and the flow of waste and materials.

What you'll be able to do

  • Understand the purpose of the waste and recycling industry
  • Understand the flow of waste and other materials
Understand the reasons and targets for recycling Real unit · CIWM
It teaches you to understand the environmental and economic reasons for recycling, the impact of waste disposal, and recycling targets set by organisations and the Government.

What you'll be able to do

  • Understand the reasons for recycling, including environmental benefits
  • Understand the reasons for recycling, including economic benefits
  • Understand the targets for recycling set by organisations
  • Understand the Government targets for recycling
Understand the requirements for the transportation of waste Real unit · CIWM
This unit equips learners with knowledge of vehicle safety checks, the effects of loads on vehicle handling, the importance of load containment, and procedures for safe and efficient waste transportation.

What you'll be able to do

  • Describe how to check a vehicle for safety prior to transportation
  • Explain the effect different loads have on a vehicle's handling and performance
  • Explain the importance of correctly containing the load during transportation
  • Describe how to deal with common problems encountered on the road during transportation
  • Demonstrate safe driving techniques during the transportation of waste
  • Demonstrate how to drive efficiently to minimise environmental impact and reduce costs
Understand the ‘Duty of Care’ within the waste/recycling industry Real unit · CIWM
This unit details the Duty of Care regulations, including roles and responsibilities in the waste management chain.

What you'll be able to do

  • Understand the Duty Of Care regulations
Understanding customer service in the retail sector Real unit · CIWM
You'll explore the impact of customer service on retail business performance, methods to identify customer needs and preferences, and the importance of adhering to customer service standards, policies, and procedures.

What you'll be able to do

  • Explain the effect of customer service on retail business performance
  • Describe how retail businesses determine customers’ needs and preferences
  • Explain the importance to a retail business of adhering to customer service standards, policies and procedures
  • Describe how customer complaints and problems are resolved in a retail business
Understanding how individuals and teams contribute to the effectiveness of a retail business Real unit · CIWM
This unit covers employment rights and responsibilities of employees and employers in retail, the importance of effective teamwork, communication skills, and the roles and responsibilities within retail teams.

What you'll be able to do

  • Know the employment rights of an employee within a retail business
  • Know the employment responsibilities of an employee within a retail business
  • Know the responsibilities of the employer within a retail business
  • Understand the importance of effective teamwork in a retail business
  • Understand the characteristics of effective teamwork in a retail business
  • Understand the impact of effective communication skills when working in a retail team
  • Understand how the roles and responsibilities of retail teams relate to the structure of organisations
  • Understand how the roles and responsibilities of retail teams relate to the function of organisations
  • Understand how to improve personal performance in a retail environment
  • Understand how personal performance contributes to business success
Understanding retail consumer law Real unit · CIWM
You'll develop an understanding of consumer law relevant to retail, including rights protection, unfair trading practices, consumer credit, and data protection legislation. They will explore how these laws apply in retail settings.

What you'll be able to do

  • Understand how consumer legislation protects the rights of customers in the retail sector
  • Know the main provisions for the protection of consumers from unfair trading practices, including misleading advertising and pricing
  • Know the main provisions of consumer credit legislation in relation to retail, including regulations on credit agreements and responsible lending
  • Know the main provisions of data protection legislation in relation to retail, including the handling of personal data and customer privacy
  • Know the main provisions of the law relating to the sale of licensed and age-restricted products, including alcohol, tobacco, and knives
  • Understand the consequences for businesses and employees of contravening retail law, including fines, legal action, and reputational damage
Understanding the control, receipt and storage of stock in a retail business Real unit · CIWM
You'll understand stock control principles in retail, including maintaining optimal stock levels, procedures for receiving goods, and methods for storing stock to prevent damage or loss.

What you'll be able to do

  • Understand the importance of having the right stock levels in a retail business to meet customer demand
  • Understand the importance of having the right stock levels in a retail business to minimise waste
  • Understand how goods are received on the premises of a retail business, including checking deliveries
  • Understand how stock should be stored to prevent damage
  • Understand how stock should be stored to prevent loss
Understanding the retail selling process Real unit · CIWM
This unit introduces learners to the retail selling process, including the five-step selling model. You'll understand how to use questioning techniques, product knowledge, and closing strategies to support successful sales interactions.

What you'll be able to do

  • Understand the five steps of the selling model and their application in a retail environment
  • Understand how to use different types of questions to effectively identify customers’ needs and preferences
  • Understand the benefits and uses of comprehensive product knowledge in enhancing the customer experience and driving sales
  • Understand various techniques and strategies used to successfully close sales and achieve sales targets
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Maintain, develop and share expertise and knowledge about waste resource management and sustainability

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 4 roles, drawn from 5 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Waste Reduction Associate

This role builds a grounding in the practical side of waste management. It can lead to work as a senior waste reduction specialist, or towards strategy and management roles in waste and circularity.

See the whole journey
05The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by CIWM rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

ERR (Employment Rights and Responsibilities) in the Energy & Utility SectorHow to identify and record Hazardous wasteHow to identify and resolve disagreementsHow to work safely in the waste/recycling industryKnow about Waste Treatment TechnologiesKnow how to maintain confidentiality of information within the waste/recycling industryKnow the Materials arising within the waste and recycling industryPerform street cleansing manually

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Make the case from “Understanding the retail selling process” to me in thirty seconds. I am the person who signs it off and I am already late.
You It would improve engagement and bring us in line with best practice.
The Coach Neither of those costs me anything to say no to. Open with the number that changes if I do nothing.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Pitch it Evaluate

    “Understanding the retail selling process” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Understand planning requirements in the waste/recycling industry” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “How to identify and record Hazardous waste” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Understand Management Systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from ERR (Employment Rights and Responsibilities) in the Energy & Utility Sector, one of this qualification's own units.

ERR (Employment Rights and Responsibilities) in the Energy & Utility Sector Level 2

Applied to your work in any of these jobs

This unit outlines employer and employee rights, responsibilities, and organisational procedures under employment law.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for CIWM (WAMITAB) Level 2 Certificate in Principles of Sustainable Resource Management

26 units in this credential, in the order it lists them, awarded by CIWM.

  1. ERR (Employment Rights and Responsibilities) in the Energy & Utility Sector
  2. How to identify and record Hazardous waste
  3. How to identify and resolve disagreements
  4. How to work safely in the waste/recycling industry
  5. Know about Waste Treatment Technologies
  6. Know how to maintain confidentiality of information within the waste/recycling industry

and 20 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.