The scoreboard, and what is not on it. The hard targets, how often each is actually
looked at, and the quiet signals that never reach a dashboard.
Data Accuracy on Verified Data Points
The percentage of data points you're responsible for that are verified as correct and consistent with source documents.
Target · 99.5% accuracy If you've collected 200 data points for the CDP submission, no more than one can have an error after your checks. Catching that misplaced decimal before it goes to the Specialist counts.
Timeliness of Assigned Data Collection Tasks
How often you complete your specific data gathering and input tasks by the agreed-upon internal deadlines.
Target · 100% on-time completion You're asked to collect Q1 employee diversity data by 15 April. Delivering it by that date, even if it took a few nudges, means you've hit the target.
Resolution Rate of Data Queries
The percentage of data queries or clarification requests you receive (from your manager or data owners) that you resolve within a set timeframe.
Target · 90% resolution within 48 hours Your manager asks you to double-check the water consumption figures for Site B. You investigate, find the discrepancy, and report back with the correct number and explanation within two days.
Completion Rate of Internal Training Modules
How consistently you complete assigned training modules on ESG frameworks, data platforms, or internal processes.
Target · 100% completion within specified timelines Finishing the 'Introduction to SASB Standards' module by the end of your second month, as planned, shows you're committed to learning.
Proactive Data Quality Checks
You don't just collect data; you question it. You spot anomalies, ask 'does this number look right?' and flag potential issues before being asked.
- Your manager notes that you've highlighted inconsistencies in historical data, or you've identified a new data source that improves accuracy. You're not just a data entry clerk
- you're a data guardian.
Effective Internal Communication with Data Providers
You manage to get the data you need from busy colleagues, even when it's not their top priority. You're polite but persistent, and you explain the 'why' behind your requests.
- Feedback from other departments (e.g., HR, Operations) indicating you're easy to work with and clear in your requests. You're getting the data without your manager having to step in constantly.
Understanding of ESG Frameworks
You're quickly grasping the basics of different ESG reporting frameworks and how our company's data fits into them.
- You can correctly categorise a piece of data according to GRI or SASB standards. You ask insightful questions about why a particular data point is relevant for a specific rating agency.
Contribution to Team Knowledge Base
You help keep our internal documentation up-to-date, making it easier for everyone to find information and understand processes.
- You've updated a data collection template with clearer instructions, or you've added a helpful FAQ to our SharePoint site based on common questions you've encountered.